Please Help! - One (M7) Q&A, Help & Troubleshooting

Purchased a HTC One that appears locked to O2 carrier (unbeknownst to me when I purchased on Ebay). When I inserted my AT&T sim card, I got a message asking me for the SIM unlock code. (not AT&T PUK code). Anyone have any idea how to remedy this situation. Any advice appreciated.

carlmerritt said:
Purchased a HTC One that appears locked to O2 carrier (unbeknownst to me when I purchased on Ebay). When I inserted my AT&T sim card, I got a message asking me for the SIM unlock code. (not AT&T PUK code). Anyone have any idea how to remedy this situation. Any advice appreciated.
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Is it locked to English O2? You can buy these unlock codes online, or wait 3 months and then get the carrier to unlock.

If I were you I would contact ebay and return it and wait for the AT&T model to be released. Someone here may know how to unlock it though, I have no clue.

carlmerritt said:
Purchased a HTC One that appears locked to O2 carrier (unbeknownst to me when I purchased on Ebay). When I inserted my AT&T sim card, I got a message asking me for the SIM unlock code. (not AT&T PUK code). Anyone have any idea how to remedy this situation. Any advice appreciated.
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Are you in the UK? If so buy a Pay as you Go O2 sim card, load it with £15, then fill in the unlock form on the O2 site and it will be unlocked within 3 days.
If you are in the US, then there is nothing much you could do, there might be unofficial ways to unlock the phone but I am not aware of them. Since you purchased from eBay, your best bet would be to return it as wrongly described.

Try one of these solutions:
1) If you have a look at this forum thread, it may help you with your problem
2) Also try this company mobileunlocks if they cannot supply the unlock code they will refund you.
3) Search ebay you will find sellers selling unlock codes on there too

Related

MyTouch3G already unlocked?

I'm preparing for an International trip and requested the unlock code from T-Mobile which they provided. Today I received the foreign SIM that I pre-ordered for the trip. I went ahead an put it in, so I could apply the unlock code.
It never prompted me for the unlock code. The only warning prompt was for me to re-enter my Google password which occurs whenever I swap the SIM, even if it's another T-Mobile SIM.
I went into the APN settings and it did show the network settings for the foreign SIM, so I know it's reading the SIM. But it never prompted me to enter an unlock when booting it up.
So I'm now a bit confused, as it seems the (subsidized) phone came to me already unlocked from T-Mobile. Or, I'm wondering if it's not coming up because I've rooted the phone and flashed it with a Cyanogen ROM.
Is there any other way to confirm the phone is unlocked? I just don't want to arrive at my foreign destination and find out that for some reason the phone is indeed still locked.
Thank you,
Tim
whrere do you live, where did you buy the phone? who makesthe forien sim?
I live in the U.S. and I'm traveling to China. The prepaid SIM is from China Mobile which I ordered from http://86callchina.com .
I ordered the phone as an upgrade (extending my contract for 2 years), directly from T-Mobile Sales over the phone.
Thank you,
Tim
X-i-phoner said:
whrere do you live, where did you buy the phone? who makesthe forien sim?
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If you have a friend with an AT&T card try that one
and you can always take the unlock code with you
Yeah just take the unlock code with you, that way you can't go wrong

unlocking htc hd7...?

do anyone know how to unlock the htc hd7,because unlocked hd7 phones are available in ebay. i wonder how they unlocked new hd7 so early and easily. if anyone knows about please try to post it
thanks in advance
you can unlock on this site http://www.HTCimeiUnlock.com/
noid said:
do anyone know how to unlock the htc hd7,because unlocked hd7 phones are available in ebay. i wonder how they unlocked new hd7 so early and easily. if anyone knows about please try to post it
thanks in advance
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Click to collapse
If you got your Phone through O2 in the UK, just call them, they don't usually charge for unlocking. Tell them you need to put a work sim in it and it a different provider.
+1 for htcimeiunlock.com
On the site they let you put in your info including carrier, model, and IMEI. They then tell you if they have the unlock code, and if so and how much it costs and how long it will take.
In my case it said 15 minutes and $25. I paid with paypal and about 15 minutes later the unlock code arrived in email. The code worked and my phone is now unlocked.
I will use them in the future.
Worked for me
used the link above and it just worked (no issues, Just be sure you provide the correct IMEI or you may have a problem) use IMEI from the device not your box (I have seen issues where they do not always match).
Cheers
BR
I used the site above but it says it can't find a code when I input my IMEI.
Help please!!!
Will that website provide an unlock code for ANY hd7 that's locked to tmobile? because i'm thinking of getting one to canada and i wont be able to return it so i have to make sure that it can be unlocked!!
I bought mine from a nice guy through Kijiji in Toronto... HTC HD7 (T-Mobile branded) and he even had unlock code. If you post an ad there, I'm sure he'll respond. Make sure you put it in the "want to buy" section and make sure the subject line has HTC HD7 Unlock Code Wanted. It's the least I can do to send you to him as he was very fast and effecient and affordable.
CyK1 said:
Will that website provide an unlock code for ANY hd7 that's locked to tmobile? because i'm thinking of getting one to canada and i wont be able to return it so i have to make sure that it can be unlocked!!
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That website didn't work for me. Trying cellunlock.net now, they said they couldn't find a unlock for my imei and they have to contact HTC. Going to take a few days.
PaullikesWINMO said:
I bought mine from a nice guy through Kijiji in Toronto... HTC HD7 (T-Mobile branded) and he even had unlock code. If you post an ad there, I'm sure he'll respond. Make sure you put it in the "want to buy" section and make sure the subject line has HTC HD7 Unlock Code Wanted. It's the least I can do to send you to him as he was very fast and effecient and affordable.
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Click to collapse
I'll give that a try if cellunlock fails. How much was it and did he e-mail the code?
I used www.cellunlocker.net on both my HD7's. codes arrived in about 25-30 mins and only cost 19.99
-oh both are the tmobile branded, tested with other sim cards, and works.
The kijiji dude was $20 but I was also buying the phone from him. He gave me the code on paper. Try the other suggested website first.
I unlocked my HD7 with htcimeiunlock. The phone was locked to o2 Uk. They emailed me the code within 5 minutes!
are y'all that are having problems sure you are entering your imei code right?
ashdeman said:
I unlocked my HD7 with htcimeiunlock. The phone was locked to o2 Uk. They emailed me the code within 5 minutes!
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same here but on T-Mobile and the code was sent within 2 minutes
O2 did the job in less than a day... FOR FREE...
I have bought my HD7 on PAYG - but I have a Simplicity 10 contract - as someone had suggested earlier - I have used that phone number when requesting the unlock code and in less than 24 hours they sent me the unlock code by email.
nrfitchett4 said:
are y'all that are having problems sure you are entering your imei code right?
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Yup, I doubled, tripled, and quadrupled checked.
still no joy here
I just bought a t-mobile branded HD7 from a store in California and have failed on both sites to get an unlock code. Keeps telling me the IMEI code is not recognized. This is a little worrying as I plan to be going back to the UK soon. Also frustrating as others on t mobile seem to have been having success.
Might be able to get it here:
http://www.unlockitnow.com/HTC/HD7.php
This is where i got mine, took about 3 hours to get the code from HTC (used HTC- Worldwide (New Codes))
jahshappybus said:
I just bought a t-mobile branded HD7 from a store in California and have failed on both sites to get an unlock code. Keeps telling me the IMEI code is not recognized. This is a little worrying as I plan to be going back to the UK soon. Also frustrating as others on t mobile seem to have been having success.
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maybe tmous is trying to keep the phone locked down. If you got in on contract I don't think tmous will give it to you till you have had the phone 60 days. You could call them and tell them you are going overseas on business so you need the sim unlocked for overseas use. That is what I did with my hd2 before I sold it.
Guess I'm the only one with an un-unlockable HD7 in the world. I tried 3 different legit unlock companies and all failed. I called HTC and they said the carrier locks it. I called T-Mobile and spent 2 hours on the phone discussing everything from having to get a temporary pay-as-you-go plan to having to wait 40 days for an unlock code. Now they say if I fax them the receipt they could have it the next day at best.
This would be great except like some of you I bought mine on Kijiji and I doubt I can get a receipt from the seller.
Anyone want to buy my un-unlockable HD7?

(Q) How to unlock SIM Card

I already rooted my IS2 but wanted to unlock sim card my carrier is Verizon but wanted to be used with other carriers.
Prufta said:
I already rooted my IS2 but wanted to unlock sim card my carrier is Verizon but wanted to be used with other carriers.
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You should contact Verizon for an unlock code. If they won't provide you with one then you need to contact one of the sites on the Internet and purchase an unlock code for your phone.
Unlike a lot of previous HTC devices, a software solution to SIM unlock your phone no longer works on the IncS.
Thanks for the info...
I don't know how it is in the States but here in Gemany I usually got such a code with every SIM-card I bought... Maybe search dow your papers?
EDIT: OH sorry, got that wrong... Thought your SIM is locked not your phone SIM-locked Confuusing

[Q] "Prize" Sim Unlock Issues

Hello all,
I'm quite aware that sim-unlocking questions are generally frowned upon, however the phone is not under any sort of contract or commitment, and I do live in Canada, so hopefully that should cover the legality of this inquiry.
The issue I'm having is that I won an Xperia Z1 at a Telus press event (hosted for mobile resellers locally). However I am a Rogers customer, and do not wish to switch providers to switch phones. After calling in Telus and requesting an unlock code (traditionally $35), I was told that the phone is not eligible to be unlocked by Telus, since their unlocking policy doesn't include "Prize" phones, or promotional phones of any sort. Apparently it is blacklisted in their unlock code database and there is no unlock code to be purchased from them as a result.
I've attempted two different online unlock code sites, the first of which immediately issued me a refund saying they couldn't locate an unlock code. The other has said they couldn't find the code and are now looking under an international Database but it would take a few days to *possibly* locate the unlock code.
My question to the experts is: Can this phone be unlocked? If there is no code via Telus does that mean that there is no other code elsewhere online that can be generated? Is there other solutions (via rooting, online, elsewhere), or do I have to sell this phone and buy an unlocked one.
Any insight would be appreciated.
Thank you
try this method...
http://sim-unlock.net/simlock/Sony/Xperia_Z1/
Morlock O said:
try this method...
http://sim-unlock.net/simlock/Sony/Xperia_Z1/
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Click to collapse
Thank you! I managed to get it unlocked (using an international code? according to the sim unlocker) but I definitely appreciate the help! Cheers!

Factory unlocked but it has a regional lock

Hi all,
Recently I bought a NOTE 9 SM-N960F/DS 128GB (FACTORY UNLOCKED) 6.4" Exynos. over ebay during Thanksgiving.
I never activated and I thought it is network unlocked as well but when I came to a different country and inserted a new sim it saying "Invalid sim car" and asking to enter a unlock code??
My seller not responding and also it crossed grace period to return.
Samsung support says I have to call Malaysia at least 10 minutes to unlock it which is not possible to for me to travel there.
ANY HELP IS GREATLY APPRECIATED.
File a claim through PayPal and get your money back.
I got my Note 9 direct from Samsung, there was a warning on the box (the actual seal) it states it was made for the European market and to use it internationally first a European operator SIM needs to be inserted and make a total of 5 minutes of calls before it will unlock for international service providers.
So it's not that they are region locked it, they are just trying to make them stay in the market they are intended or sold as second hand.
Mr. Orange 645 said:
File a claim through PayPal and get your money back.
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Click to collapse
You have 180 days to put in claim via PayPal. So you should be ok!
Unlocked regional using Samsung Code Reader App. Thank you very much.
/bin/ said:
Unlocked regional using Samsung Code Reader App. Thank you very much.
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Click to collapse
could you explain that please...?
Network Unlocked but gives Invalid SIM outside USA
Hi everyone,
I recently purchased a Sprint Note 9 SM-N960U which was advertised as Network unlocked, but when I received the phone in Qatar and inserted my SIM it gave me "Invalid SIM". It often gives me " Insert UICC that came with the device". Can someone guide me to how can I unlock this phone? Also I need to know do I have to root the phone to Unlock it?
Thanks and regards,
ggalal said:
Hi everyone,
I recently purchased a Sprint Note 9 SM-N960U which was advertised as Network unlocked, but when I received the phone in Qatar and inserted my SIM it gave me "Invalid SIM". It often gives me " Insert UICC that came with the device". Can someone guide me to how can I unlock this phone? Also I need to know do I have to root the phone to Unlock it?
Thanks and regards,
Click to expand...
Click to collapse
It's not possible to root the N960U
Your best bet is to call Sprint and pray the phone is paid off and they will unlock it for you.
Looks like is sim lock and you need to unlock it. Try on Google note 9 unlock and use a reputable site see if it helps.

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