Related
Ok yall, so I haven't installed anything on my phone yet (just got it today), just let the phone run all the app updates that come with the phone. I keep getting the Prevention Information Warning on every restart.
"An application has been forced to stop for an unauthorised attempt to access system in your device. It may be solved by the policy update service."
Click to expand...
Click to collapse
I've searched this but have not come across someone with a non-rooted brand new phone phone with these issues. What do do next?
Getting similar message every several hours on my note 3, non-rooted stock...
Getting this message as well. I've had this phone since launch, messages just started yesterday. Only app I've installed is bit strips.
sEnt from thE noTe 3
I'm wondering if this was done by some sort of backdoor update in an app from Samsung. Seems I only get it when my phone connects to a wifi router
Was getting it for 2 days every several hours but seems stopped today. Having phone since Oct 2nd, started 3 days ago
Sent from my Nexus 7 using Tapatalk
I was getting the same messages. I had to freeze all the five Knox apps using titanium backup, reboot the phone, install titanium restore fixer app, and use titanium fixer every time I restored an app or data using titanium backup. This solved it for me.
Sent from my AT&T Galaxy Note 3
Just a contrasting data point: I've had my N3 for a week, stock unrooted, dozens of apps installed, all apps up-to-date, and I have never encountered this error message. (My device is encrypted, if that matters.)
I started getting this today, too.
Stock everything on my Note 3.
What is so infuriating about this, is that it doesn't tell you which app it is blocking. What in the hell is the point of blocking something if you're not going to even tell me what the potential threat was?!
my 2 cents
I started getting this error after Friday, 10-25 9no system updates I am aware of, stock/un-rooted) I had uninstalled almost all 3rd party apps and just decided to wipe and install from a clean base (that stopped the error, I have installed my must have apps and still good) I would really like to know what was causing this error.
Cheers,
BR
I have also been receiving this error message. Has been roughly 8-10 days now. Seems it appears every time I connect to wifi. (I use juice defender. Every screen unlock the notification pops up when connectivity is re-enabled) I'm stock/unrooted with the same apps I used on my note 2. (Fresh download no titanium restores) I have avg pro installed and it does not detect any errors/viruses/suspicious content. I'm debating factory resetting as well, but for my own curiosity would like to know what the cause of this message is rather then resetting everything and awaiting it to happen again.
Has anybody have any ideas on what's going on?
Thanks,
John
Prevention Information Notification
Getting a similar message every several hours on my note 3.
How do we know which application is causing this warning.
Confimed that this annoying message appears on mine as well
It's got to be in Settings>General>Security somewhere, but I can't seem to pinpoint it either.
It's completely stock. I did NOT mess around with anything - root, sim unlock, bootloader, titanium backup (which requires root). All apps are downloaded via google store. Nothing seems unusual. I didn't install any apk that requires "unknown sources" checked.
Most settings are default. I only disable autoupdate, location services, and bluetooth to improve battery life.
Tuanle said:
It's got to be in Settings>General>Security somewhere, but I can't seem to pinpoint it either.
It's completely stock. I did NOT mess around with anything - root, sim unlock, bootloader, titanium backup (which requires root). All apps are downloaded via google store. Nothing seems unusual. I didn't install any apk that requires "unknown sources" checked.
Most settings are default. I only disable autoupdate, location services, and bluetooth to improve battery life.
Click to expand...
Click to collapse
Same here, I did not play with roots nor anything else, just plain regular stuff and settings and downloading from the Google store and Samsung store. The message keeps popping up.
I googled the problem and don't seem to find a solution yet.
---------- Post added at 07:00 PM ---------- Previous post was at 06:24 PM ----------
I downloaded the [APP] Notification History with the hope that it will record which application is causing this annoying warning.
Guide6 said:
---------- Post added at 07:00 PM ---------- Previous post was at 06:24 PM ----------
I downloaded the [APP] Notification History with the hope that it will record which application is causing this annoying warning.
Click to expand...
Click to collapse
Did that reveal anything?
NaxIonz said:
Did that reveal anything?
Click to expand...
Click to collapse
Not yet, I will post if I get any results.
Just started getting this today. Seems like when connected to wifi this pops up.
Also I just noticed that my phone started to not go to deepsleep very well. This started two days ago. I'm wondering if this warning notification is the causing my phone to not go to deepsleep.
Thankfully so far, I am not getting this, but I am rooted, it seams everyone listed here said they are unrooted, maybe root the device, see if it changes anything.
I am rooted and am getting the message. Also am now getting horrible battery life ever since getting the notifications.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Since I installed [APP] Notification History few hours ago and I haven't seen the Prevention Information Warning yet, but it seems as if this app is preventing that warning because I hear a notification sound every couple of hours almost but nothing is showing in the status bar or in the list of the Notification History. Strange issue!
Hey guys,
For some reason my Gear dies in half a day and I can't work out why. I'm using Skin's modded Tizen ROM but have been doing so for months and this has just started to happen.
- I have no apps installed;
- I don't have auto on when I raise my wrist, although I've tried it with this on and makes no difference;
- I've reset the phone to factory settings. It was actually fine during the day. Put it in my drawer over night, woke up 7 hours later and it had gone from 75% to dead!
- Reset it AGAIN and it's still muffed!;
- Uninstalled the Gear s/w and reinstalled to no avail.
I may be barking up the wrong tree here, but it seemed to coincide with the orange coloured version of the Gear manager. Does anyone have the apk for the previous version where it was all white with a colourful top border please? Or failing that, have any idea what the hell my watch thinks it's up to?
Thanks!
EDIT
Solution
1. Deleted the Gear software (and checked for any remainders in the file manager...although personally I found none);
2. Hard reset the watch, just in case;
3. Installed Gear Manager 2.1.14071502 (courtesy of Brendo);
4. Paired and got it all working well. This alone sorted the battery life which was nice.
5. I let the software update automatically; (obviously bypassing the dodgy version)!
6. Boom! It works fine with the latest app!
Did you try resetting watch? Check link in my sig for older versions of gm
Brendo said:
Did you try resetting watch? Check link in my sig for older versions of gm
Click to expand...
Click to collapse
Yep I've also reset the watch on two occasions. Still dying within 9 hours Cheers for the apk's though, I'll see if that makes any difference. Otherwise I may have to ditch Skin's ROM and try the official - see if that helps.
I am getting almost the same thing over the last few days. My Gear Manager updated to a newer version and I have had the issue ever since. Idk what about updating that on my phone would have to do with the Gears battery life but I have changed a few settings on my notifications to see if that is going to help. I also keep getting "saproviders has stopped" CONSTANTLY. Was popping up every 3 seconds and I could not do anything with my phone. Finally got into Titanium and froze that app and I have had no more issues with that on my phone but I don't think that is cause my Gear to have poor battery life would it? I may have to go back to a older version of Gear Manager.
Similar thing for me with saproviders although it was happening because I had disabled Unified Daemon (EUR) process. Reenabled it and that went....although sometimes the UD(EUR) drains my phone battery and is really only used for weather updates.
As for the draining issue, I'm having a go with Gear Manager 2.1.14071502 and seeing if it makes any difference. So far it is, but I will report my findings back in 24hrs!
jonboyuk said:
Similar thing for me with saproviders although it was happening because I had disabled Unified Daemon (EUR) process. Reenabled it and that went....although sometimes the UD(EUR) drains my phone battery and is really only used for weather updates.
As for the draining issue, I'm having a go with Gear Manager 2.1.14071502 and seeing if it makes any difference. So far it is, but I will report my findings back in 24hrs!
Click to expand...
Click to collapse
That is exactly the version I downloaded also. Gonna have to figure out how to get it to stop wanting to auto update to the newer versions. Just gonna set my settings and not go back to gear manager for awhile. See if it makes a difference for my Gears battery life before I go looking at anything else.
Okay that has fixed it, going back to Gear Manager 2.1.14071502! The watch has been on for 3.5 hours and is still at 100% rather than 55% as it was yesterday!!!
WTF Samsung?!?!
What the hell have they done with their latest Gear app? It must be causing some sort of wakelock on the watch itself.
Guess I'll wait for a month for newer releases.
jonboyuk said:
Okay that has fixed it, going back to Gear Manager 2.1.14071502! The watch has been on for 3.5 hours and is still at 100% rather than 55% as it was yesterday!!!
WTF Samsung?!?!
What the hell have they done with their latest Gear app? It must be causing some sort of wakelock on the watch itself.
Guess I'll wait for a month for newer releases.
Click to expand...
Click to collapse
Good to know about the Gear Manager, I was gonna suggest a reset , but doing the reset via "recovery" , instead of selecting "download" like when using Odin, you select "recovery" and it resets also. I've done the reset that way in the past and it fixed my issues. I had looked all over the Tizen OS for battery stats with no luck. Maybe the Gear somehow stash's the stats or something on the phone instead...? Hmm, I'm gonna dig around in gear manager..
Chris
noellenchris said:
Good to know about the Gear Manager, I was gonna suggest a reset , but doing the reset via "recovery" , instead of selecting "download" like when using Odin, you select "recovery" and it resets also. I've done the reset that way in the past and it fixed my issues. I had looked all over the Tizen OS for battery stats with no luck. Maybe the Gear somehow stash's the stats or something on the phone instead...? Hmm, I'm gonna dig around in gear manager..
Chris
Click to expand...
Click to collapse
Yea have a look Chris. Actually I did reset via the GM first time, the second time I did it via the hardware...as in hold power, keep tapping it and reset that way. Both ways made little unfortunately.
My watch was still on 97% after 8 hours of none use over night so I'm pretty sure it's GM. However, now it wants to update and I literally cannot stop it If I say no, it exits the app, if I say yes the obvious happens. How can I block it?
Also, just for fun I've let it run the update. I know the first version of the 'orange GM' had issues and Samsung updated that immediately. I'm speculating over whether that first cocked up version brought over an issue into the latest one. Thereby if I go from an even older version to the latest, the issue may disappear... as always, I'll keep posting results.
after downgrading GM to previous version, my battery life also improved, after 9 hours of having it at work, taking some pics, sync to internet i had 70% left. gorgeous!
i will never ever press update again. each update only brings more bugs and no new functionality.
Well now I want to potentially throw a curve ball...although we'll see by tomorrow. After downgrading to 2.1.14071502 then upgrading to the latest my gear has been sat idle for 2 hours and sits at 100% battery life.
If this works, it means the previous version of the latest software created some kind of bug and carried itself through to the latest revision. So - this *may* have sorted it. I'll have to keep an eye on it for now but it's looking promising.
i did downgrade but it force app to upgrade or it will stop
Well I've never double posted before in my life! Not sure how that happened - apologies
Right it appears to be fixed (finally).
24 hours - 8% battery use - using the latest Gear software...GREAT!
Theory
The first version of the new batch of gear software had some weird bug causing a wakelock on the watch. Upgrading the app didn't remove it.
What I did
1. Deleted the Gear software (and checked for any remainders in the file manager...although personally I found none);
2. Hard reset the watch, just in case;
3. Installed Gear Manager 2.1.14071502 (courtesy of Brendo);
4. Paired and got it all working well. This alone sorted the battery life which was nice.
5. I let the software update automatically; (obviously bypassing the dodgy version)!
6. Boom! It works fine with the latest app!
All of that said, you may be able to skip steps 3-5 and directly install the latest version....but I tried that and for some reason I still has horrendous battery life.
I'm not sure why the steps above fixed it, but they did. So have a go if this is pi**ing you off as it may just work.
Cheers!
@jonboyuk I've done what you did ,didnt work , even downloaded latest version 2.2.14092299 from @Brendo but still keeps the going to 2.2.14090599 and saprovider FC , i did clean data saprovider and uninstall it worked , but after restarting gear and re-connect it back as it was even uninstalling saprovider wont help anymore.
so now its draining battery so quick. and media control not working.
jonboyuk said:
Yea have a look Chris. Actually I did reset via the GM first time, the second time I did it via the hardware...as in hold power, keep tapping it and reset that way. Both ways made little unfortunately.
My watch was still on 97% after 8 hours of none use over night so I'm pretty sure it's GM. However, now it wants to update and I literally cannot stop it If I say no, it exits the app, if I say yes the obvious happens. How can I block it?
Also, just for fun I've let it run the update. I know the first version of the 'orange GM' had issues and Samsung updated that immediately. I'm speculating over whether that first cocked up version brought over an issue into the latest one. Thereby if I go from an even older version to the latest, the issue may disappear... as always, I'll keep posting results.
Click to expand...
Click to collapse
I ran the same previous version of GM you did. I got GREAT battery life with it. Completely fixed my problem. Now I do have that stubborn update that keeps popping. This is what I do. I click GM app. Update popup comes up and says Cancel or Update. I click the update and when the DL starts, I hit the home button on my GS4 to minimize the app and then i hold the Home button to clear all apps which shuts down the GM app and kills the update. Then I go back to GM app and it does not ask me to update any more. It stays away until I reboot the phone normally. Temp fix i guess but Ill look into it more and see if there is a way to completely stop it.
mjrshark said:
@jonboyuk I've done what you did ,didnt work , even downloaded latest version 2.2.14092299 from @Brendo but still keeps the going to 2.2.14090599 and saprovider FC , i did clean data saprovider and uninstall it worked , but after restarting gear and re-connect it back as it was even uninstalling saprovider wont help anymore.
so now its draining battery so quick. and media control not working.
Click to expand...
Click to collapse
I had this issue. I went into Titanium Backup and froze the SAProviders app. Stopped the popup because it was constantly popping up and was very annoying and could not use my phone at all. Frezzing the app solved the pop up but the bad battery life still stayed until i reverted back to a older version of the GM app like I said in the comment above this one. Still looking for a way to perm stop the update from popping up.
Downgrde to previous GM
jonboyuk said:
Hey guys,
For some reason my Gear dies in half a day and I can't work out why. I'm using Skin's modded Tizen ROM but have been doing so for months and this has just started to happen.
- I have no apps installed;
- I don't have auto on when I raise my wrist, although I've tried it with this on and makes no difference;
- I've reset the phone to factory settings. It was actually fine during the day. Put it in my drawer over night, woke up 7 hours later and it had gone from 75% to dead!
- Reset it AGAIN and it's still muffed!;
- Uninstalled the Gear s/w and reinstalled to no avail.
I may be barking up the wrong tree here, but it seemed to coincide with the orange coloured version of the Gear manager. Does anyone have the apk for the previous version where it was all white with a colourful top border please? Or failing that, have any idea what the hell my watch thinks it's up to?
Thanks!
EDIT
Solution
1. Deleted the Gear software (and checked for any remainders in the file manager...although personally I found none);
2. Hard reset the watch, just in case;
3. Installed Gear Manager 2.1.14071502 (courtesy of Brendo);
4. Paired and got it all working well. This alone sorted the battery life which was nice.
5. I let the software update automatically; (obviously bypassing the dodgy version)!
6. Boom! It works fine with the latest app!
Click to expand...
Click to collapse
Every time I try to go back it re-installs 599. Even if I stop it by holding down the home button and close all apps. I re-open GM and it goes right back to downloading additional software. Has anyone figured a way around this? My watch is dead in 6 hours the way it is now so it's basically useless...
djskipellis said:
Every time I try to go back it re-installs 599. Even if I stop it by holding down the home button and close all apps. I re-open GM and it goes right back to downloading additional software. Has anyone figured a way around this? My watch is dead in 6 hours the way it is now so it's basically useless...
Click to expand...
Click to collapse
first you need to uninstall new Gear Manager, then disable Samsung Apps (Settings->Apps), and then install older GM, you choose. That helped me to disable auto GM update from Samsung, what was very nervous...
Guys, I removed with Titanium all the Gear stuff and installed the 14071502 version without a problem. Freezing SAProviders stopped the update notification from showing up. But my Gear still uses around 10%/hour of battery Anything else I can try?
Sent from my SM-N9005
Daved+ said:
Guys, I removed with Titanium all the Gear stuff and installed the 14071502 version without a problem. Freezing SAProviders stopped the update notification from showing up. But my Gear still uses around 10%/hour of battery Anything else I can try?
Sent from my SM-N9005
Click to expand...
Click to collapse
I have also installed the 2.1.14071502 version. To prevent forcing to upgrade to 2.2, I just disabled Wifi and 3G.. so, it only installs the software of this version. When I got paired, I go to Gear Manager Setup and uncheck the Automatic Update .. so, I only have that version. For goprovider FC, I installed the version from here: http://forum.xda-developers.com/showthread.php?t=2758364 (goprovider-signed-20140529.apk )
And that's all! I have a working goprovider, with 2.1 Manager.... BUT, this version doesn't allow the notification from any app! So, I don't get notifications from WhatsApp, FB, skype.. none! So, do you have another later version (not 2.2)? or any other way to get Whatsapp,etc notifications?
I have updated to the lollipop update like many and my phone is warm and sometimes hot.
I am not using my phone and it still gets warm and drains the battery life.
In 4 hours I will go from 100% to dead with no use.
My screen was off but shows it as being on. **See attached photo
I searched the MOTO threads and cant find anything as of now to resolve this issue.
Anyone else having this issue and find a fix?
Tried wifi channels to see if this issue fixes this, cleared cache and nothing........
Hope help comes quick!
If I can get some help I will buy them a beer or coffee!
Okay here's an updated seems to fix the issue......
I disabled the WiFi location settings, download clean master -- https://play.google.com/store/apps/details?id=com.cleanmaster.mguard -- and seemed to have fixed the issue so far.
Keep you posted as the day goes on.
After you updated, did you do a factory reset? If not, and before you do, what apps do you have installed? You might have an unruly app that's just constantly running. I hear Google Fit hasn't been too friendly...
Since Google services is pretty high on the usage list, it could have something to do with syncing errors or maybe problems with updating Google Play services/Play Store. Make sure you have the latest versions.
Google Play services (6.5.85) - http://www.apkmirror.com/apk/google.../google-play-services-6-5-85-1589008-438-apk/
Google Play Store (5.0.38) - http://www.apkmirror.com/apk/google-inc/google-play-store/
Also, unsync any services in your Google account that you aren't using.
Don't forget to turn off extraneous radios like WiFi (if you don't use it for location), GPS, NFC, and Bluetooth when you're not using them.
If all else fails, factory reset and pay attention to the apps that are being downloaded. Uninstall garbage and disable what you can't uninstall, but don't use. Hopefully this helps.
EDIT: Seems you fixed it. Nice! Well, use this as a reference for your next step if things don't stay behaved.
Anfeldt24 said:
I have updated to the lollipop update like many and my phone is warm and sometimes hot.
I am not using my phone and it still gets warm and drains the battery life.
In 4 hours I will go from 100% to dead with no use.
My screen was off but shows it as being on. **See attached photo
I searched the MOTO threads and cant find anything as of now to resolve this issue.
Anyone else having this issue and find a fix?
Tried wifi channels to see if this issue fixes this, cleared cache and nothing........
Hope help comes quick!
If I can get some help I will buy them a beer or coffee!
Click to expand...
Click to collapse
Clear cache and reboot. If you still have the problem, do a factory reset. Also, has the phone stabilized? Have you been through a couple of charge/use cycles? There could be a load of background processes setting up for the first day or so.
Seems the Qualcomm battery guru is a culprit as is the xfinity WiFi app.
Motorola said do a factory reset but I don't want to if something else can be done.
Think it's fixed by the WiFi location and the clean matter app showing the apps that kill the battery.
Here is a great article about asps that keep restarting in lollipop. It's a bug in ART. Google is working on a fix.
http://www.androidpit.com/android-5-0-lollipop-bug-apps-frequently-restart-in-background
Another great way to help save battery. http://www.androidpit.com/android-5-0-lollipop-problems-and-solutions
Best method... Root and use greenify...
Sent from my XT1092 using XDA Free mobile app
I'll post my battery drain/overheating story just to join the fray...i updated to Lollipop 4 days ago and I have had to charge my S5 at least a dozen times. I have tried power save mode, disabling every nonessential app and anything else I can find in the forums.
I used to get 15-16hrs of battery life (6am-10pm) with charge to spare, but immediately after the update my CPU sits maxed (monitored by Micro CPU Monitor) and constantly overheats (GSAM Battery Monitor). The phone went from 95°F to 105°F in 10min with standard use. I only had it overheat one other time in the last year (on my dash in the summer). I hope Google/Verizon will replace my battery because this abuse of it is going to shorten the life considerably!
See screen shots from the last charge at 4pm to now (10:15pm) all while UNUSED and in powersave mode plus battery at 107°F (a new record for me)!
I really don't want to reset the phone and lose my app settings, plus it seems to be hit/miss with other's issues. Any suggestions would be great.
Seems hit or miss.
Not sure what to tell you but try making sure you're Wi-Fi isn't always searching for locations when not connected. Seems this is a huge problem for many as Verizon threads and Android forums are filling up. I don't have an S5 but will keep looking for the fix.
Quick read-
http://www.gottabemobile.com/2015/02/09/verizon-galaxy-s5-lollipop-update/ many are having this issue but not all.
Posted from my Moto X 2014
i am facing similar problem with my moto g2 if you find any solution please let me now
same problem to me also friend if u found any solution for it please mail to me [email protected]
My Nexus 6 is compeletely stock and untouched software. I have attached screenshots from Nexus 6 (5.0.1) and Note 3 (5.0) to show the point I'm talking about.
When I'm sleeping as you can see on the Note 3 it has very few awakes. But Nexus 6 on the other hand is almost always awake. It drains about 20-25% battery overnight.
I have performed factory reset 3 times and now it has almost no additional apps installed but still the same. (don't judge by the facebook on the screenshot it's just installed and the problem is the same with or without it) I'm not rooted so i can't use the wakelock detector. I've installed GSam and it shows Android OS and Android system as biggest drainers for the current situation (16%, 6%) which i suspect nothing extraordinary.
I have play services 6.7.76 on both devices if it has anything to do with it. I tried something like turning the ambient display off and some other settings to see if theyre waking it but no luck yet. Do you think it is a software thing and Google will eventually fix it and I should wait or what should i do?
I really want to keep this phone but the battery is a big concern for me right now. every morning seeing the battery down without touching the phone is a big problem. Any help and information on the subject is appreciated.
Edit: I have added a screenshot from safe mode. I restarted in safe mode to see if any 3rd party is the cause of the problem. But the problem persists. And I have noticed that when the wifi is compeletely off (Keep awake, Always scanning etc.) the problem is solved. But whenever i turn on the wifi, even when it is not connected to any network, it starts draining battery and keeping phone awake like on the graphics. Can anyone give me a hint if this can be a hardware related issue with the wifi receiver? Or it looks like a software issue and can be solved with the 5.1 update? I have 3 days to return the phone if its a hardware thing. Thanks
You should probably update to 5.1 and see if that helps.
biggiestuff said:
You should probably update to 5.1 and see if that helps.
Click to expand...
Click to collapse
Do you know if it is a common issue and 5.1 fixes it? I've checked the updates but nothing showed up so far. I'm close to 14 day window for my T-Mobile purchase so i need info on 5.1 about this issue and i didn't see anything related :/
HKNRN said:
Do you know if it is a common issue and 5.1 fixes it? I've checked the updates but nothing showed up so far. I'm close to 14 day window for my T-Mobile purchase so i need info on 5.1 about this issue and i didn't see anything related :/
Click to expand...
Click to collapse
You might have the sensor ind bug that was in 5.01 that kept the phone from sleeping properly. From my short experience with 5.1, it's gone. Hard to tell about your situation without screenshots from better battery stats and the app list.
biggiestuff said:
You might have the sensor ind bug that was in 5.01 that kept the phone from sleeping properly. From my short experience with 5.1, it's gone. Hard to tell about your situation without screenshots from better battery stats and the app list.
Click to expand...
Click to collapse
Thank you for the info. Root is not an option on the Nexus 6 cause my sister will be using it and she's not a techie. Without root I can't properly see what keeps it awake :/ As i said, besides the screen, biggest consumers are the Android OS and Android system in Battery settings list. But they're similiar on the Note 3 too so i dont think i can get somewhere with them.
I guess i will have to wait for 5.1 and hope it is fixed as you've said. Do you know what sensor is causing the sensor ind error? Does it have anything with the Ambient display?
HKNRN said:
My Nexus 6 is compeletely stock and untouched software. I have attached screenshots from Nexus 6 (5.0.1) and Note 3 (5.0) to show the point I'm talking about.
When I'm sleeping as you can see on the Note 3 it has very few awakes. But Nexus 6 on the other hand is almost always awake. It drains about 20-25% battery overnight.
I have performed factory reset 3 times and now it has almost no additional apps installed but still the same. (don't judge by the facebook on the screenshot it's just installed and the problem is the same with or without it) I'm not rooted so i can't use the wakelock detector. I've installed GSam and it shows Android OS and Android system as biggest drainers for the current situation (16%, 6%) which i suspect nothing extraordinary.
I have play services 6.7.76 on both devices if it has anything to do with it. I tried something like turning the ambient display off and some other settings to see if theyre waking it but no luck yet. Do you think it is a software thing and Google will eventually fix it and I should wait or what should i do?
I really want to keep this phone but the battery is a big concern for me right now. every morning seeing the battery down without touching the phone is a big problem. Any help and information on the subject is appreciated.
Click to expand...
Click to collapse
Do you use Microsoft Exchange services?
I mean, did you setup other e-mail accounts. Like- Outlook, hotmail .etc??
Because last time I found, that service kept my phone to always wake up..
Masum56k said:
Do you use Microsoft Exchange services?
I mean, did you setup other e-mail accounts. Like- Outlook, hotmail .etc??
Because last time I found, that service kept my phone to always wake up..
Click to expand...
Click to collapse
Oh yeah it has a hotmail account set up besides gmail. I will remove the hotmail account and restart the phone at night and observe in the morning again. Thanks for the suggestion!
If it is the problem, how did you overcome the issue? Are you using browser for your exchange mail account? If so, it will be a pain not getting mails to the app :/
Made some edits on the original post. If it helps..
Android OS is killing my battery whenever i use wifi in my office, if i use wifi in home drain is ok. Not sure why device was awake for almost 7 hrs ?.
Any suggestions??
Theres some sort of glitch that cant be explained. Mine does the same thing with wifi at work. Apparently the phone can't handle high trafic networks or when you move around and the phone has to jump from router to router. It ends up creating a huge amount of wakelocks. Then you switch to LTE and you get drain from cellular network because its a battery hog. There doesn't seem to be any way around it as of right now.
seh6183 said:
Theres some sort of glitch that cant be explained. Mine does the same thing with wifi at work. Apparently the phone can't handle high trafic networks or when you move around and the phone has to jump from router to router. It ends up creating a huge amount of wakelocks. Then you switch to LTE and you get drain from cellular network because its a battery hog. There doesn't seem to be any way around it as of right now.
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There is a workaround, given you're rooted. I can confirm this
manishvy said:
Android OS is killing my battery whenever i use wifi in my office, if i use wifi in home drain is ok. Not sure why device was awake for almost 7 hrs ?.
Any suggestions??
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Did you try a factory reset and saw if the problem prevails with the stock set of apps?
Vivek_Vivek said:
There is a workaround, given you're rooted. I can confirm this
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Oh yeah and what's that? I'm rooted, rommed, and on the best kernel. Problem persists. And a factory reset will do nothing but waste that poor guys time.
Another thing i observed, even when wifi is off and i turned off screen..looks like device is always awake ?. I turend off wifi, location, disabled lots of apps using package disabler.... still no luck.
I am not rooted.
I haven't tried factory reset yet.
it's the wlan_rx_wake, and wlan_wake wakelocks. For me arter97 kernel has decreased the wakelocks but it doesnt eliminate them. Still better than stock. Meanwhile lets just wait for the marshmallow. The only hope.
I have the arter kernel too and honestly have more faith in him fixing it than a new touchwiz build.
Yeah..just waiting for Marshmallow. . Hoping it would fix this issue ?
seh6183 said:
Oh yeah and what's that? I'm rooted, rommed, and on the best kernel. Problem persists. And a factory reset will do nothing but waste that poor guys time.
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I've had the same problem, and I've solved it. It's just a rogue app, and I can bet on it. After a clean install (I know it's a pain) just restore few apps at a time, till you start getting the drain again, that way, narrow down on the app(s) causing the WiFi wakelock. Does your problem persist even on a clean ROM install, with no user downloaded apps?
---------- Post added at 12:07 PM ---------- Previous post was at 12:05 PM ----------
seh6183 said:
Oh yeah and what's that? I'm rooted, rommed, and on the best kernel. Problem persists. And a factory reset will do nothing but waste that poor guys time.
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Click to collapse
I'm on arter kernel, and Dr. Ketan's ROM. Greenified FB and fb messenger. With WiFi switched on the whole night, I got 2% drain in a period of 6-7 hours. Also, try disabling the Android device manager and see if that helps
Sure... tomorrow ill try factory reset and clean install... i'll report if i see any improvements
Vivek_Vivek said:
I've had the same problem, and I've solved it. It's just a rogue app, and I can bet on it. After a clean install (I know it's a pain) just restore few apps at a time, till you start getting the drain again, that way, narrow down on the app(s) causing the WiFi wakelock. Does your problem persist even on a clean ROM install, with no user downloaded apps?
---------- Post added at 12:07 PM ---------- Previous post was at 12:05 PM ----------
I'm on arter kernel, and Dr. Ketan's ROM. Greenified FB and fb messenger. With WiFi switched on the whole night, I got 2% drain in a period of 6-7 hours. Also, try disabling the Android device manager and see if that helps
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Its not a rogue app. My home wifi has no drain but my work wifi does. It's a bug.
seh6183 said:
Its not a rogue app. My home wifi has no drain but my work wifi does. It's a bug.
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I'm sorry to hear that. Guess you're outta luck till there's an official update, then. But OP seems to have a rogue app
I have also noticed this issue. When on campus with WiFi switched on all day, android system kills my battery and keeps my phone awake constantly. But at home, this isn't an issue. It more than likely has something to do with the constant switching of routers that have the best signal. Even though I have my "Keep WiFi on during sleep" setting set to "only when plugged in" Android System still tends to keep my phone awake. Unfortunately I can't root and switch kernels because I have ATT ..hopefully Marshmallow will help.
Vivek_Vivek said:
I'm sorry to hear that. Guess you're outta luck till there's an official update, then. But OP seems to have a rogue app
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It's not a "rogue app" and hes going to factory reset for nothing.
seh6183 said:
It's not a "rogue app" and hes going to factory reset for nothing.
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Please look at this. From a similar WiFi drain rate as posted by OP, I've gone to this.
manishvy said:
Sure... tomorrow ill try factory reset and clean install... i'll report if i see any improvements
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Could you please install betterbatterystats and post the summary?
Vivek_Vivek said:
Please look at this. From a similar WiFi drain rate as posted by OP, I've gone to this.
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Your wifi was only on 7 hours of 22 hours and you consider this a good comparison?
Vivek_Vivek said:
Could you please install betterbatterystats and post the summary?
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Not sure batterbatterystats would help..as i am not rooted.
But i'll surely post the summary whatever available.
manishvy said:
Not sure batterbatterystats would help..as i am not rooted.
But i'll surely post the summary whatever available.
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It will do nothing without root unfortunately.