Ok Sprint Is Beaing A &^&$* With Unlocking - Galaxy Note5 Q&A, Help & Troubleshooting

So i have 3 phones from an old sprint account. A Note5, Note4, and a S6Edge. Needless to say a few months ago when i left there service i told them what they could do with it. Now a few months down the road im trying to get the phones unlocked so i can sell them. Called up Sprint and they said since the phones arent on an active account they cant help me. So was going to just pay a website to do it but the IMEI starts with 99 so they wont do it either.
What is my options here? Do i have 3 phones that no one can unlock? can i download a program and USB it to PC and do it? Root? WTF i gotta do here?

erichamby said:
So i have 3 phones from an old sprint account. A Note5, Note4, and a S6Edge. Needless to say a few months ago when i left there service i told them what they could do with it. Now a few months down the road im trying to get the phones unlocked so i can sell them. Called up Sprint and they said since the phones arent on an active account they cant help me. So was going to just pay a website to do it but the IMEI starts with 99 so they wont do it either.
What is my options here? Do i have 3 phones that no one can unlock? can i download a program and USB it to PC and do it? Root? WTF i gotta do here?
Click to expand...
Click to collapse
That's a different answer for every device...and funny my last name is Hamby too lol
Sent from my SM-N920T using Tapatalk

Jessooca said:
Check your PM's
Click to expand...
Click to collapse
+1 on this

Related

I got scammed, is there anything I can do?

I'm on t-mobile and I recently traded my iPhone 5 for an HTC ONE. Everything was good for a couple weeks but I suddenly wasn't getting any cell phone signal. I went to the tmobile store where I was informed that the person I traded phones with had called and stopped paying on his account then Tmo blocked the phone. So now I have a perfect HTC one that can't get signal. Is there anything I can do? or am I just FUBAR
Absolutely nothing besides find him...beg or demand phone back what he did was trade you and then prolly did a insurance claim paid a small deductible got a new htc and sold it.. This is why its nowadays never good to trade people are actually very heaitant anymore...
Sent from my HTC One using xda app-developers app
lojak29 said:
Absolutely nothing besides find him...beg or demand phone back what he did was trade you and then prolly did a insurance claim paid a small deductible got a new htc and sold it.. This is why its nowadays never good to trade people are actually very heaitant anymore...
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
When I went to the Tmobile store the guy that I talked to said that "you may wanna go on the internet there may be somebody on the internet that has figured out a way to get around this". Granted he didn't sound like he knew too much cause he wa spike "some people do that jawbreaking or jailbraeaking or whatever so I figure somebody is smart enough to figure this out"....I thought that changing the IMEI via software mods was illegal?
zcat84 said:
I thought that changing the IMEI via software mods was illegal?
Click to expand...
Click to collapse
It is and can't be discussed here.
Best bet is to track the guy down and hope he's decent about it. Other than that, you can put it up on eBay for parts. You'll make a few bucks back at least.
---------- Post added at 05:39 PM ---------- Previous post was at 05:24 PM ----------
Apparently it is not illegal, in the US, to swap IMEI numbers with a phone that you legally own. Therefore, you could possibly buy a cheap TMobile phone and cannabalize its IMEI number.
It could be possible to write this IMEI number to your phone, if you are s-off.
fastboot oem writeimei
Sent from my HTC One using Tapatalk
Report the iPhone you traded as stolen, that will get his attention when the carrier blacklists it.
Sent from a van down by the river.
cschmitt said:
Report the iPhone you traded as stolen, that will get his attention when the carrier blacklists it.
Sent from a van down by the river.
Click to expand...
Click to collapse
What he said. :good:
Why did they shut off and block a phone that was on your account when he stopped paying on his account? What am I missing?
Just unlock the phone and sell for use with any other gsm network. They can only block a phone on there network so still good for any carriers with SIM cards.
vhicke said:
Just unlock the phone and sell for use with any other gsm network. They can only block a phone on there network so still good for any carriers with SIM cards.
Click to expand...
Click to collapse
A lot of networks share the block lists... I'm not sure that will work
Sent from my Nexus 10 using Tapatalk 4
vhicke said:
Just unlock the phone and sell for use with any other gsm network. They can only block a phone on there network so still good for any carriers with SIM cards.
Click to expand...
Click to collapse
No, there's a national blacklist that all the north american carriers share.
instigator008 said:
No, there's a national blacklist that all the north american carriers share.
Click to expand...
Click to collapse
Not in Canada.
vhicke said:
Not in Canada.
Click to expand...
Click to collapse
Canada too. Started October 1.
http://www.iphoneincanada.ca/carriers/canadian-carriers-national-blacklist-program-cellphones/
instigator008 said:
Canada too. Started October 1.
http://www.iphoneincanada.ca/carriers/canadian-carriers-national-blacklist-program-cellphones/
Click to expand...
Click to collapse
I guess if his HTC one is blacklisted he can check here if shows blacklisted then only good for parts
http://www.protectyourdata.ca/check-the-status-of-your-device-in-canada/
fachadick said:
Why did they shut off and block a phone that was on your account when he stopped paying on his account? What am I missing?
Click to expand...
Click to collapse
I'm not real sure but the explanation I was given was that because Tmobile moved to the new model of not subsidizing phones that even if I traded my phone to someone else that other person is still responsible for continuing the payments on the phone that he traded to me.
So this dude stopped paying on his account and when he did he essentially stopped paying on his phone...I thought that when his phone got associated to my account (because we actually went into a tmobile store to trade) that I was essentially taking over the payments on his phone and he would be taking over the payments on my iPhone...But alas I was wrong
fachadick said:
Why did they shut off and block a phone that was on your account when he stopped paying on his account? What am I missing?
Click to expand...
Click to collapse
Because the HTC One belonged to the original owner and he was making payments to T-Mobile.
Even though the IMEI was on another account being used it still belonged to the original owner and when he stopped making payments T-Mobile black listed the device.
I got burned on a GS3 last summer.
I had the phone on my account for 4 months and one day nothing.
For the OP he said the guy stopped paying T-Mobile the monthly installments. So this is not an insurance scam.
But in my case it was.
I found out you have 30 days to report a phone lost/stolen when its been on your account.
Then you have another 120 days to follow thru and pay the deductible. Once all the paperwork has been done and you paid the deductible the phone will get blacklisted.
So my GS3 which worked for 4 months is a good parts phone. Ill re-coup about 60% of my money selling it for parts. But i learned a lesson as well.
fachadick said:
Why did they shut off and block a phone that was on your account when he stopped paying on his account? What am I missing?
Click to expand...
Click to collapse
Wrong wrong once blocked even unlocked is useless across any gsm carrier
Sent from my HTC One using xda app-developers app
So after some research ( I figured out the date I added the phone and filtered throughout phone #'s of people I texted that day) I got the guys phone# and on one of his posts he put a first name (IDK if it's actually his or not). Here are his posts on CL just under the phone section ( I tried to add a screenshot). will the police actually try to help with this if I take them this info?
zcat84 said:
So after some research ( I figured out the date I added the phone and filtered throughout phone #'s of people I texted that day) I got the guys phone# and on one of his posts he put a first name (IDK if it's actually his or not). Here are his posts on CL just under the phone section ( I tried to add a screenshot). will the police actually try to help with this if I take them this info?
Click to expand...
Click to collapse
Try phoning him first and let him know that you're willing to go to the police unless you get your money back etc.
instigator008 said:
Try phoning him first and let him know that you're willing to go to the police unless you get your money back etc.
Click to expand...
Click to collapse
Is there a way to text him email him using his # (assuming it is still active) from my computer? I literally don't have a phone since my cell has been deactivated as of right now.
zcat84 said:
Is there a way to text him email him using his # (assuming it is still active) from my computer? I literally don't have a phone since my cell has been deactivated as of right now.
Click to expand...
Click to collapse
I would definitely go with a voice call over text/email. Call from work or borrow a phone. Emails are too easily ignored.

? about bringing a phone into ATT for activation, custom rom

Hello, just wanted to ask this and see what other people thought. I don't think it would be an issue, but just want to be sure.
So I am buying a Nexus 6 for my Dad for his b-day, and what I want to do is root/install the Chroma rom on it before I send it to him. Question being if I do this for him and then he brings the phone into ATT to get a nano sim for it, is ATT going to give him grief if they notice that the phone is rooted/custom rom'd?
mva5580 said:
Hello, just wanted to ask this and see what other people thought. I don't think it would be an issue, but just want to be sure.
So I am buying a Nexus 6 for my Dad for his b-day, and what I want to do is root/install the Chroma rom on it before I send it to him. Question being if I do this for him and then he brings the phone into ATT to get a nano sim for it, is ATT going to give him grief if they notice that the phone is rooted/custom rom'd?
Click to expand...
Click to collapse
if you/he owns the phone, it doesnt matter what anybody who works for att thinks. you have that right.
My experience is that it makes no difference as to what rom you have on the phone.
Sent from my iPhone using Tapatalk
mva5580 said:
Hello, just wanted to ask this and see what other people thought. I don't think it would be an issue, but just want to be sure.
So I am buying a Nexus 6 for my Dad for his b-day, and what I want to do is root/install the Chroma rom on it before I send it to him. Question being if I do this for him and then he brings the phone into ATT to get a nano sim for it, is ATT going to give him grief if they notice that the phone is rooted/custom rom'd?
Click to expand...
Click to collapse
U don't need to activate the phone on Att. You can tell them that you need a nano sim at a store and they will give it you. insert it and you should be good to go. U will need to activate the sim for your line.
When I activated my N6 i just asked for a new nano sim. I even declined them adding my imei on the account.
They activated the sim. I made a call and checked data and walked out. No issues.
qnc said:
I even declined them adding my imei on the account.
Click to expand...
Click to collapse
Out of curiosity, why?
It came from an issue along time ago. So I just refuse to have it on the accounts.
qnc said:
It came from an issue along time ago. So I just refuse to have it on the accounts.
Click to expand...
Click to collapse
Understood. It it is anything others could benefit from, would you mind sharing?
cam30era said:
Understood. It it is anything others could benefit from, would you mind sharing?
Click to expand...
Click to collapse
Yeah no problem.
I had activated some phones through a third party seller. You know, the authorized agents. While activating my new phones I did not realize that he was writing down the imei from my old phone.
I'm a phone junky and switch phones on my account all the time. Hell on my 1 line today I have used Nexus 5, iPhone 4s and Nokia 1020.
Everything was fine for a while then the new phone stopped working.
Called Cust svs and they told me that my imei was bad I switched phones and then my old one did not work. It was reported stolen too. The guy I bought the phone from reported the imei as stolen, but he reported the wrong one from his list and gave another. So he said.
Now my old phone and new phone were not working. He said it was a mistake. He did not ask for any money or ransom for the imei, but that stopped me from buying on contract i always pay full price for unlocked phones and when ATT ask for IMEI I always decline since I don't carry insurance on my phones.
I admit it was probably a freak incident but I don't give it out anymore and decline when asked.
I'm sure that ATT has a way to get the info, I just don't provide it.
Now I sound like the crazy old guy with a tin foil hat.
@qnc,
Actually you don't sound crazy at all. It's an interesting story, and I think we all could take a lesson from it. Caveat emptor.
FWIW: I don't believe a carrier can get your IMEI directly from your device.

Unlocking Note 7 via third party website?

Hey guys, I wanted to ask if any of you know about a website where I could pay to have the Note 7 unlocked?
I cant find anything about it, but then again I couldn't either with the S7 and someone here helped me out.
Thanks!
not sure, but usually I get my services done remotely from salaxycell.com
Help
I would also like to know, going on vacation and need my phone unlocked. T-mobile tells me I have to wait 40 days. Help Please
unlocked
Just got mine today and I was wondering about getting it unlocked also. So, I used the t-mobile unlock app that was on the phone and just about passed out. LOL it said device is permentaly unlocked. i also checked on the t-mobile site with my t-mobile and when i checked the unlock status of the phone, it also said it was unlocked. i don't know why it worked but it did. haven't tried another sim card yet, but i bet it works. just saying,it doesn't hurt to try. worked for me.
Drey070 said:
I would also like to know, going on vacation and need my phone unlocked. T-mobile tells me I have to wait 40 days. Help Please
Click to expand...
Click to collapse
If you already have service the account just needs to be 40 days.
Sent from my Nexus 5X using Tapatalk
Tidbits said:
If you already have service the account just needs to be 40 days.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Account is 10+ years , phone is payed off etc. Called 3 times , 3rd time they put in a request and will call me tomorrow. Fingers crossed
I didn't even have to call in with my S7E. Just tried a few times over 2 days and it was unlocked.
Sent from my Nexus 5X using Tapatalk

Galaxy Note 8 T Mobile Unlocked?

Did anyone here successfully unlock T-Mobile GN8 buying directly from Samsung.com?
You need to chat with tmobile Twitter. They unlocked my T-Mobile s8 purchased from Samsung.com. It takes a few days for your emei to be added to their system then use the unlock app to unlock.
Sent from my SM-N950U using Tapatalk
My TMO Note 8 was ordered direct from Samsung and paid in full at the time of purchase. I just used the sim card from my S7 to switch phones for the Note 8. When I go to my TMO account online the Note 8 is shown as my phone, but when I hit the link on the web page to check unlock status I get a message that the phone is not listed in the TMO system. I stopped by a TMO store to ask about this and was told the phone is showing up but that I have to use it on my account for 40 days before TMO will request the unlock code. I am travelling internationally in November and want the phone unlocked before I go.
advocate2 said:
My TMO Note 8 was ordered direct from Samsung and paid in full at the time of purchase. I just used the sim card from my S7 to switch phones for the Note 8. When I go to my TMO account online the Note 8 is shown as my phone, but when I hit the link on the web page to check unlock status I get a message that the phone is not listed in the TMO system. I stopped by a TMO store to ask about this and was told the phone is showing up but that I have to use it on my account for 40 days before TMO will request the unlock code. I am travelling internationally in November and want the phone unlocked before I go.
Click to expand...
Click to collapse
If the phone is paid in full, you're not required to wait 40 days! That rep was shooting sh!t out of his @sshole! You're eligible for an immediate unlock!
i contacted T-Mobile via Twitter and they said they will put in required to have it unlocked and would take couple days for the them to email me back to let me know whenever it ready to unlock using Device Unlock app.
I still get this message when I sign in to my TMO account: This device is not in our system.
I am wondering if the problem is that I just took the old sim card from the S7E and put it into my N8. Anyone else have this problem? Maybe I should switch sim cards and use the new one that came in the box with the N8?
3 day after contacted T-Mobile, mine device successfully unlocked using Device Unlock app which is what they told me to wait for 72hrs before try it.
koolboyztn said:
3 day after contacted T-Mobile, mine device successfully unlocked using Device Unlock app which is what they told me to wait for 72hrs before try it.
Click to expand...
Click to collapse
Can you be more specific? Did you talk to person, or tweet, did you gave them your imei? Because I wasted half an hour talking to multiple people at customer service and finally was told by some idiot tech that my T-mo phone comes unlock from factory. Very frustrating, you would imagine they know a little bit about their phones, but it's like trying to explain theory of relativity to 2 yr old.
pete4k said:
Can you be more specific? Did you talk to person, or tweet, did you gave them your imei? Because I wasted half an hour talking to multiple people at customer service and finally was told by some idiot tech that my T-mo phone comes unlock from factory. Very frustrating, you would imagine they know a little bit about their phones, but it's like trying to explain theory of relativity to 2 yr old.
Click to expand...
Click to collapse
Same idiot that I spoke to TMobile Twitter last night saying mine was already unlocked LoL. Second person on t mobile help Twitter told me they have sent my IMEI details to Samsung and to wait 3 or 4 days before using the unlock app. That was last night.
Sent from my SM-N950U using Tapatalk
pete4k said:
Can you be more specific? Did you talk to person, or tweet, did you gave them your imei? Because I wasted half an hour talking to multiple people at customer service and finally was told by some idiot tech that my T-mo phone comes unlock from factory. Very frustrating, you would imagine they know a little bit about their phones, but it's like trying to explain theory of relativity to 2 yr old.
Click to expand...
Click to collapse
i contacted T-Mobile via Tweet, yes i gave him my name, phone# and IMEI#.
Limeybastard said:
Same idiot that I spoke to TMobile Twitter last night saying mine was already unlocked LoL. Second person on t mobile help Twitter told me they have sent my IMEI details to Samsung and to wait 3 or 4 days before using the unlock app. That was last night.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Hey guy, how can u do that?did u Twitter on their wall or in messages?
hien0934568800 said:
Hey guy, how can u do that?did u Twitter on their wall or in messages?
Click to expand...
Click to collapse
It was a direct message via Twitter. Not on their wall.
Sent from my SM-N950U using Tapatalk

Carrier Locked? Sim Locked? UICC Locked? What state is my phone in?

I bought an SM-N960U used off of letgo about a month ago now and I have been trying to get it to work for me but I am still having a few issues.
The guy I bought it from, who himself bought it used, was using it on T-Mobile and I am able to make and receive calls okay and get internet okay with Verizon. The phone was originally a Sprint phone. It continuously gave me "Activation was Unsuccessful" fullscreen messages repeatedly until I used adb to disable com.sec.omadmspr and com.sprint.ms.smf.services.
When swapping SIMS from different carriers the phone DOES NOT ask for an UNLOCK code.
When I first got the phone I tried to call Sprint and ask if the phone was Carrier locked thinking that if there was a small amount owed or something perhaps I could pay it and UN-Carrier Lock the phone... Well, that didn't go well. Since I wasn't on the account and couldn't provide the name or phone number of the old owner they wouldn't tell me if there was OR wasn't a carrier lock on the phone. Eventually I got them to take the IMEI but they still told me nothing.
So, I've been using the phone daily for about a month now, but because of it's problems (the app that won't run) I still have to carry my old phone as well. This phone is always on Roam. One time when trying to fix it I dialed the *228 PRL update number. That was a mistake. It broke my internet to the point where NO ONE was able to fix it. I went to a Verizon stone. No help. I called customer service. No help. They transferred me to Tech Support.... finally they had me swap in one of my older SIM cards and they programmed that one to work.
TLDR; The phone works with VZW voice and data, but is always on roaming, some apps refuse to work properly, under UICC Unlock the phone says it is locked to Sprint Sims and sometimes the data connection drops and it says it doesn't work because of "Data Roaming" being disabled.
What version of locked is my phone? Is it safe to start flashing it?
ref: https://forum.xda-developers.com/ga...h-firmware-t3958791/post80093967#post80093967
you probably has nothing to do with your problem but it may be of some help if you contact the guy mentioned in this thread for the LG V20, it's a guy that works for sprint and you can contact him on the Sprint Users forums ..
He may be able to help you with the sim unlocking of your phone, there's nothing to lose I think!
give it a shot ... look at this thread and then register for an account on the Sprint Forums and look for the guy..
https://forum.xda-developers.com/v20/help/lg-v20-ls997-successfully-unlocked-oreo-t3835061
You need to contact the person who sold you the device and ask them for assistance. As they may need to contact Sprint to activate the device and unlock it for you.
kbrn said:
you probably has nothing to do with your problem but it may be of some help if you contact the guy mentioned in this thread for the LG V20, it's a guy that works for sprint and you can contact him on the Sprint Users forums ..
He may be able to help you with the sim unlocking of your phone, there's nothing to lose I think!
give it a shot ... look at this thread and then register for an account on the Sprint Forums and look for the guy..
https://forum.xda-developers.com/v20/help/lg-v20-ls997-successfully-unlocked-oreo-t3835061
Click to expand...
Click to collapse
Hey thanks! I looked at this link and think maybe this guy can help. I sent him a message!
Hoping for the best!
iceepyon said:
You need to contact the person who sold you the device and ask them for assistance. As they may need to contact Sprint to activate the device and unlock it for you.
Click to expand...
Click to collapse
Thanks, but the guy I bought it from bought it used, so he wont have any Sprint account info, so then I'd have to try to track down the person he bought it from... and on and on and I dont know how long or fruitful the search would be... and again... I'm on the phone right now, on Verizon with a Verizon SIM. I dont think its carrier locked... but then I dont know what's going on.
towdy said:
Thanks, but the guy I bought it from bought it used, so he wont have any Sprint account info, so then I'd have to try to track down the person he bought it from... and on and on and I dont know how long or fruitful the search would be... and again... I'm on the phone right now, on Verizon with a Verizon SIM. I dont think its carrier locked... but then I dont know what's going on.
Click to expand...
Click to collapse
They don't want to make it easy for people to re-purpose stolen phones. There are things a legitimate owner can do in order to make a phone ready for re-sale, and it sounds like these things didn't happen for the phone you bought. It all sounds a bit fishy, doesn't it?
gruuvin said:
They don't want to make it easy for people to re-purpose stolen phones. There are things a legitimate owner can do in order to make a phone ready for re-sale, and it sounds like these things didn't happen for the phone you bought. It all sounds a bit fishy, doesn't it?
Click to expand...
Click to collapse
Thanks, but if I thought "it sounds a bit fishy" I probably wouldn't have bought the used phone in the first place... and I certainly wouldn't have called Sprint and given them the IMEI and asked them; the people that could render my phone a useless brick, with one tiny bit of information, for help. Each smart phone I've bought in the last few years has been used because frankly to me it seems to be the best way to buy them financially. $1000 the day they come out or $200 - $300 6 - 12 months later used.
towdy said:
Thanks, but if I thought "it sounds a bit fishy" I probably wouldn't have bought the used phone in the first place... and I certainly wouldn't have called Sprint and given them the IMEI and asked them; the people that could render my phone a useless brick, with one tiny bit of information, for help. Each smart phone I've bought in the last few years has been used because frankly to me it seems to be the best way to buy them financially. $1000 the day they come out or $200 - $300 6 - 12 months later used.
Click to expand...
Click to collapse
Point is, when someone is about to buy a used phone from a stranger, make sure it is factory reset and then immediately call the carrier and confirm the IMEI is clean and that it has been carrier unlocked, else, don't buy it. Obviously it's not advice for you, since you already did it the wrong way. This is a good lesson for posterity.

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