Marshmallow OTA update failed - AT&T Samsung Galaxy S 5

My S5 got the update this morning, it keeps failing at 92% on update and looping. I can't even get to recovery console holding down power, volume and home key. What should I do, my phone was paid off already. I don't know if AT&T will give me a new one because their update screw it up or is there something I can do to restore it? :crying:

Your best bet is probably to just take it in and ask them about it. Unless something is terribly wrong, they may be able to get it to update properly. You can also try just leaving it to try on a loop and hope it sticks eventually. I've had to try to update a half dozen times before it stuck before. Make sure your battery is sufficiently charged, as well. They don't like to update as much with less than 70% charge.

I was able to get into Odin Mode...it says Downloading Do Not Turn Off target!!. Not sure what is downloading but can I do anything to restore it? Maybe there is some hope before I have to get another phone.

I'm so happy, I fixed it...thank god for XDA, just had to do some digging around the forum. I try http://forum.xda-developers.com/att...x-samsung-s5-att-sm-g900a-lollipop-5-t3305497 which got me stuck at the logo screen then I did http://forum.xda-developers.com/att-galaxy-s5/general/galaxy-s5-android-version-6-0-1-t3419016 which got me back to 5.1.1. Atleast I have a working phone now. Honestly I had no clue wtf I was doing but I thought about trashing the phone and getting a S7.

Related

Phone won't turn on

Hey Everyone,
Just seeing if anyone might have a solution to my problem that I'm facing. I had rooted my phone when the root originally came out, and everything seemed to be working fine. I had been texting on my phone when it suddenly froze, I waited to see if it would come back, but it never did so I pulled the battery.
The phone originally booted to the M logo, but froze, after another battery pull the phone now won't turn on at all. As in it's not responding to the power button press at all. It's not being recognized by a computer, and there doesn't seem like much I can do.
Any suggestions out there? If my phone is bricked and can't even turn on, will a Verizon store know this? How could they?
thanks.
If u froze something like a system app that may have bricked it. Theres something u can flash which was a cracked version of an ota update that should fix it but u may not be able to receive official updates if u do that. Other option is to wait for an official sbf file
Sent from my DROID3 using XDA App
How can I flash something? There doesn't appear to be a way for me to access my phone. I can't get into restore or the bootloader.
What happens when you plug the phone into your charger(using the stock charger and cable)?
Nothing, no light, no anything
I actually haven't tried it in a situation like that so I can't give instructions :/
Sent from my DROID3 using XDA
Just take the phone into Verizon and tell them it has stopped working. You don't have to go into any detail at all.
g3m1n1 said:
Just take the phone into Verizon and tell them it has stopped working. You don't have to go into any detail at all.
Click to expand...
Click to collapse
I think that might be what I do, I can't imagine they would have a way of knowing it's rooted if the phone won't even turn on, charge, or anything.
Thank you, btw.
Try taking out the battery and plugging it in to the wall without it in it. If it starts to boot, let it. Then replace the batter and plug it into the wall again and let it charge up. Happened to my Droid X before and I was able to get it working by doing this.
Tried this, but couldn't get it to work.
Took it to a Verizon store and they said they would send me a new one tomorrow, and then all I do is send mine in afterwards.
Is there a chance that after I send them my phone they could find out I rooted it? I'm worried they would charge me full price for the phone they sent me if they discover it.
Niviac said:
Tried this, but couldn't get it to work.
Took it to a Verizon store and they said they would send me a new one tomorrow, and then all I do is send mine in afterwards.
Is there a chance that after I send them my phone they could find out I rooted it? I'm worried they would charge me full price for the phone they sent me if they discover it.
Click to expand...
Click to collapse
Honestly the Magnuson-Moss act protects you in that VZW has to prove that rooting caused the phone to fail. However in practice you end up having to take them to court which is too costly and time consuming. But to answer your question yes they could pretty easily figure it out.
But to put it differently no one else that I've read about has had a failure like yours. People have bootlooped and such, but no one has just had nothing happen on power-up. It doesn't sound like you did anything other than root, which couldn't possible cause this. Freezing apps and deleting system apps only causes force closes and bootlooping, you had neither.

[Q] another bricked captivate

i just went thru a problem with a broken power button. long story short i claimed my warranty and got a refurb. the refurb had 2.2 on it. like a jerk i thought it would be fine to use this guide ( https://docs.google.com/document/pub?id=1ItSONRa9nzI7MKeKqwIdHCTRA3RRiOM_6LcJGnK4p6Y ) just like i did with my previous phone to get miui back on my phone. i had to downgrade to 2.1 on my old phone but for some reason i thought it would be fine to use the 'safe froyo base' with my already froyo phone...
anyways i got as far as odin saying it was setting partition and it would go any further. no option but to unplug and try again. before trying i tried to boot and take a look at kies. the phone wouldnt boot. just a black screen. so.. i went ahead and tried odin again since i could still get into download mode. it still hung at the same spot. pulled the plug again and put it into download mode and got the great idea of using 1-click to go back to 2.1 stock. then it hung after, i think the 3rd message that it spits out in the log. cant remember what it said but it was a normal msg. so i pulled the plug and tried to put it into download mode again. NO LUCK. and still doesnt boot.
SO, i have a non-booting, non-download mode, non-recovery mode, no signs of life captivate...
is it a refurbished turd or is there hope with a jig or something else?
i know, long story short
those instructions were for i9000 not captivate...
odin sometimes gets stuck on set partition and i wipes the params.lfs partition where the download mode image is stored.
ill bet you 100 bucks if you restart odin. take out your battery, put back in, hold both volume buttons and plug in usb, THE SCREEN WILL NOT come on, BUT odin WILL turn YELLOW in the first box and windows will beep that it found the device.
Odin will flash with a black screen. when the flash starts, you will see a blue bar on the black screen.
use the one click stock roms in the XDA CAPTIVATE development section.
use XDA. period.
so you're saying use the same method again? or use an odin 1-click stock. 2.1, 2.2, or does it even matter? cuz im pretty sure in my rage of panic i tried both one click and full another time and nothing happened. ive got nothing to lose by trying again tho. thanks for the reply.
edit: just tried what you said with the one click i have and no go. ran odin as administrator. dont have time til after work for the full method or a different one click. but i will definatley try.
FYI, regarding your question about a jig, I just had a similar problem (thread http://forum.xda-developers.com/showthread.php?p=19581785#post19581785 I tried every option on this board and many others to get into download mode without success. The jig worked (thankfully!). might be worth trying it before giving up. as for me, no more flashing until I get Outler's Unbrickable Mod.
befreewv said:
FYI, regarding your question about a jig, I just had a similar problem (thread http://forum.xda-developers.com/showthread.php?p=19581785#post19581785 I tried every option on this board and many others to get into download mode without success. The jig worked (thankfully!). might be worth trying it before giving up. as for me, no more flashing until I get Outler's Unbrickable Mod.
Click to expand...
Click to collapse
thanks for the reply. im gonna give it a few more tries before attempting the jig. my power has been out for the last 11 hours so i havent been able to use my pc... or anything really. lost all my food in refrigerator and freezer too .
im gonna mess with this thing a bit more to see if i can make a pearl out of swine poop.
maybe someone can answer me this:
considering what i did to get the phone into this state, if i try to exchange it and tell at&t that i just powered off and it simpy wouldnt power back on is there any way for them tell if it was because of what i did?
anyone? still searching and trying to get dl mode or at least my pc/odin to recognize the device. nothing has worked yet. im downloading sdk now to try adb. i have a feeling that if adb doesnt work then AdamOutler will be $30 richer . and i have an even bigger feeling that adb will not work.
nawlage, PM sent.
4-2ndtwin said:
nawlage, PM sent.
Click to expand...
Click to collapse
thanks, just read it. the thing is, the phone has no signs of life. pbl or sbl seems to be borked but not possitive. ive heard that what i did shouldnt brick it like it has been bricked.
just tried using adb. couldnt even get to it after downloading sdk. there was a read me where adb normally is and said it was moved in the version i have. i tried to install it and it just said nothing was done. could create the directory. i gotta go to work now so i cant try anything else til i get home.
looks like im gonna try for another warranty claim on the grounds that i was putting my saved data from my old phone onto my replacement with kies when the power went out and my phone froze. pulled battery and wouldnt turn back on. if im denied then ill prolly pay for the unbrickable mod. might get the mod even if i get the warranty refurb. seems like a good investment. ill post the results. thanks to those who gave ideas.
EDIT 11/25: i ended up telling them that it worked fine when i went to bed and woke up 4 hours later and it was off and wouldnt turn on. the rep tried all the things i already tried while i snickered to myself and he said 'yeah its dead'. i got another refurb stock uckb2.

[Q] Need help bad :(

I bricked my phone tonight. sgh-t959v Why on earth I ever thought this would go as well as it did with my behold 2 back in the day I don't know.
Well for starters I rooted the phone, then when there was another update tonight I did it, Superuser was gone at this point. I was the Kies samsung update to 2.3...... So I rooted it again. Ok then the phone seemed really laggy compared to what it was before so I looked into Voodoo and such tried that. Putting the file on the SD didn't work because I had S3 something about certifications. So I found something on the market that would let me flash it with software. Then the phone wouldn't boot and kept trying to loop. I got it back in download, and put what I thought was the right stuff back on the phone since I searched for hours (no lie) to try to find a complete stock set. I did a backup with that stupid flash thing I used from the market, which ended up on the SD, which for some reason is now blank when I put it in the laptop.
The software must have been wrong because it still wouldn't start. Then I found this link http://forum.xda-developers.com/showthread.php?t=1307637 and decided to try that. Odin kept do what seemed nothing. It would start and see the phone try and then no progress bar everything looked like it was working and then it would hang for some reason. Next time I am never messing with this crap ever agin if this phone ever works again.
At this point I have the PH ! PC and I can't get it into download. So I found out about the USB thing I can build I think.
What do I need to get this back? I am very sorry about the long explanation, ubt I was hoping if I spent the time explaining how I goofed up, someone might take the time to answer me.
-Steve
Check your inbox. I PM'ed you. I dont want to post my help here because you're on the wrong forum lol. This is for the captivate xD
Sent from my SGH-I897 using XDA

Stuck at padlock screen then reboots into recovery

i have a note 3 that is boots up to the unlocked padlock screen gets stuck there then boots into recovery mode. it even gets stuck in like a bsod mode where i cant see nothing or get it to respond to buttons. the only way I can is if i open it up and disconnect all ribbons(havent tried pinning pointing one yet) after i do that and reconnect them i can get the phone in download mode or recovery mode. i tried the restore with title wifi fix. to no avail. the only thing i know about this phone is supposedly it was working then they guy tried to do the update since then stuck. he said he sent it to samsung and they wouldnt fix it because it supposedly had a custom rom flashed. which im sure it had something done because of the unlock padlock/bootloader sign. any help would be greatly appreciated.
prelude91sit said:
i have a note 3 that is boots up to the unlocked padlock screen gets stuck there then boots into recovery mode. it even gets stuck in like a bsod mode where i cant see nothing or get it to respond to buttons. the only way I can is if i open it up and disconnect all ribbons(havent tried pinning pointing one yet) after i do that and reconnect them i can get the phone in download mode or recovery mode. i tried the restore with title wifi fix. to no avail. the only thing i know about this phone is supposedly it was working then they guy tried to do the update since then stuck. he said he sent it to samsung and they wouldnt fix it because it supposedly had a custom rom flashed. which im sure it had something done because of the unlock padlock/bootloader sign. any help would be greatly appreciated.
Click to expand...
Click to collapse
Dear Brother !!
This same thing happened to me!!
I looked everywhere for an easy solution BUT THERE IS NONE !! Yet.
The reason why is because there are no easy "Odin back to stock files" yet is because at&t is a fn a-hole and locked the bootloader !!
I brikt my shıt about 4 days after I brought it home from costco.
I combed through the interwebs for the 48 hrs straight like a mad tweaker!! because of course this is our 800 dollar babies we're talking about !!
I kept getting the same error message as you are mentioning about the kies update connect your pc blah and so I tool it back to costco and played dumb and said that I got a notification to update and clicked ok and it did some stuff and "now its stuck on this screen with some error??" .. the lady at the kiosk looked it up and down and said someone else had come in last week with the same error message . LoL !!
I walked out of there with a brand new baby !!
Maybe you can do the same thing? Just hoping you are within your return timeframe.
your last but definitely not last worst case scenerio option is to stick your sim card in another phone and wait till someone from our awesome family here finds away around/through that damn bootloader and drops the beautiful Odin+files to give new birth to your 5.7 beast of an angel !!
Hope this helped in any sort of way. Good luck dear Brother!!
Please let us know how it goes. I think there are many brothers on here in the same predicament.

Galaxy SIII stuck in upload loop after software update

Hi all
I am not technical and am not really sure what to even call this issue, but have done numerous searches on this and other forums over a few weeks and am not able to find anything like it. I'm sure there must be, but because there is nothing onscreen to help identify the issue I don't know what to search for next.
I few weeks ago I got a message to upgrade the O/S. I didn't do it at work, as my reception there is pretty lousy. When I did do it I had good reception. When it had finished, it then wanted to install. I left it until the next day, when I was home again with a strong signal. It commenced installation but when it got to 91% it rebooted and started over again. This has been happening ever since and the only way to stop it is to remove the battery. I've tried leaving the battery out for several hours, draining it, and all the different kinds of reboots but nothing helps. I was able to get it into download mode, but then it got stuck in there. I was able to get it back to the other screen and don't know what to do now.
The only thing on the screen is a standing android guy with a blue polyhedron rotating in his belly, and an upload percentage. It always restarts at 91%.
I don't want to mess anything up, because this is a borrowed phone - after my previous two Nexus 4s chucked it in. I ended up having to send the first N4 back to Google and lost everything on the phone, but the other one has a lot of data I really want to keep, so I won't do that again.
Is anyone able to help me with this issue?
Altotude

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