I bought a Chinese N9200. Was trying to update it with Hong Kong Rom using Odin. The process failed and the phone got stuck in download mode. When I pressed the power and volume down button, it shows screen with "As error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC Software"
I tried Smart Switch but it doesn't recognize the device and says device not supported.
Can someone please help me reboot the phone back to normal.
kshehzad said:
I tried Smart Switch but it doesn't recognize the device and says device not supported.
Click to expand...
Click to collapse
Open Smart Switch, click MORE, click Emergency software recovery and initialization, click device initialization, type in your model number using caps and dashes such as SM-N9200 or whatever your device is, then input your serial number again using caps for all the letters in your SN, put your phone in download mode by pressing power/volume down/home, then volume up, finally connect your phone to your PC and continue with the prompts from Smart Switch. Good luck.
If what CodeNameRedNeck said doesn't work somehow, you can download the original firmware ( of your device) and flash with Odin. Mine was stuck on download mode as well, thats how It worked for me.
i'm stuck in download mode and cant access the recovery also cant restart my phone and whenever i try to flash a new software with odin it doesn't work and fails ,
and sometimes the download mod shows me a message which is " an error occurred while updating the device software use emergency recovery function in the smart switch pc software"
please i need ur help more than ever :crying::crying::crying::crying::crying::crying:
Have you tried using smart switch like it says to do?
CodeNameRedNeck said:
Have you tried using smart switch like it says to do?
Click to expand...
Click to collapse
yes and it said this model isn't supported !!! , but my phone model is sm-n920c
i'm afraid its dead , please don't tell me its dead !!
abodi40400 said:
yes and it said this model isn't supported !!! , but my phone model is sm-n920c
Click to expand...
Click to collapse
Follow the instructions of post number 2 exactly as they are laid out in this thread http://forum.xda-developers.com/not...s-flashing-t3255809/post63979989#post63979989
Hi Guys,
I was trying to update my N920G(INDIA) stock firmware from N920GDDU2AOL1 (india) to N920GUBU2AOJ8 (Ecuador) but at the end in odin 3.10.7 the firmware update failed. Now if i try to start the device I am getting an error message saying "Use the emergency recovery function in the Smart Switch PC software" but If i connect my device with Smart Switch PC software it shows that the device is unsupported .
What should I do?
PS: I am still able to go into the download mode
splurge_in said:
Hi Guys,
I was trying to update my N920G(INDIA) stock firmware from N920GDDU2AOL1 (india) to N920GUBU2AOJ8 (Ecuador) but at the end in odin 3.10.7 the firmware update failed. Now if i try to start the device I am getting an error message saying "Use the emergency recovery function in the Smart Switch PC software" but If i connect my device with Smart Switch PC software it shows that the device is unsupported .
What should I do?
PS: I am still able to go into the download mode
Click to expand...
Click to collapse
Do not worry
run on pc kies and plug in with usb cable
The Kies software will recover .
splurge_in said:
Hi Guys,
I was trying to update my N920G(INDIA) stock firmware from N920GDDU2AOL1 (india) to N920GUBU2AOJ8 (Ecuador) but at the end in odin 3.10.7 the firmware update failed. Now if i try to start the device I am getting an error message saying "Use the emergency recovery function in the Smart Switch PC software" but If i connect my device with Smart Switch PC software it shows that the device is unsupported .
What should I do?
PS: I am still able to go into the download mode
Click to expand...
Click to collapse
hi ,
most probably the reason Smart Switch is not working, is that you are "rooted " ?
Have you tried flashing the latest correct stock Rom of you device ,
not just any old Rom etc
(Reasons /think in terms of .. old /updated boot-loader etc )
ismailykr said:
Do not worry
run on pc kies and plug in with usb cable
The Kies software will recover .
Click to expand...
Click to collapse
hi ,
as far as i know Kies does not "work " on Note5
You have to use Smart Switch .
See screenshot what happens if you try to connect to Kies .
(i have N920 C in this case )
Further ,Smart Switch most probably only works on non rooted devices etc and not on rooted /modify devices .I might be wrong ,but this is what my understanding of Smart Switch .
good luck
Have you tried flashing back to stock OL1
Have you solved this problem? I have the same and neither smartswitch nor kies nor odin works. Please HELP!!!
Hi,
Am a novice when it comes to rooting, unlocking android devices. So please excuse my ignorance and my long-winded style of writing. I want the expert users to educate me on this issue and so I don't want to miss any trivial (or not so trivial) information.
1) So, I got Samsung gear live from ebay. It came with a sprat-userdebug 5.0.1. After googling I found out that it's a user/refurb build and can't be updated to 5.1.1
2) Thanks to rootjunky! I used Gear live restore tool V3 and unlocked the bootloader (option 2). Faced few issues in getting the driver. However, fixed everything and unlocked it. Flast TWRPd it (option 8). Flashed recovery (option 4) and bootimage (option 5). Then I sideloaded stock image from 4.4W.2 (using boot.img and system.img). That was the version I found after googling.
3) Then I tried to update it via OTA download. Download completed and it went back to recovery mode and did't apply the download. There was an error message that said something like "Unable to verify the download"
4) Tried multiple times and no luck with that
5) Then tried to sideload new version 5.1.1 LCA43 from xda wiki page. However, when my device went to recovery mode, my pc lost the connection and i wasn't able to sideload (received - device "null" not found" - error from adb command)
6) Until this point I was able to pair my device with my samsung S5 phone and only problem was not able to install the update
7) Then I reset my watch to factory setting, restarted multiple times, went to recovery mode to boot as a new device etc. No luck
8) Then I did something I shouldn't have done (or I think I shouldn't have done). Used option 7 root gear live. When the system went to SH mode, I panicked and closed the cmd prompt and hard reset the device by holding power button
9) After this step, I was not able to pair my device with my phone. Now the version says 4.4W.1 - KGW42N
10) Tried resetting my device, restarted it, used recovery mode to restart it, revoked all debug access, deleted adbkey from my PC, uninstalled android SDK, all drivers, etc. Reinstalled it again with no help.
11)Suddenly android wear in my phone sees my wifirouter as a device (strange)
11) When I plug in the device to my Pc, I could see it in my device manager. When I use recovery tool it says unregistered device and asking me to register it via my phone. Where as am not able to pair it with my phone. Tried to pair it with a new phone (moto e) and no help either
12)Somewhere read that disabling wifi in the phone before pairing works. Tried that and no luck
So here am with a bricked device that stays in the screen where it says "install android wear in your phone" and detects nothing else. Am able to go to bootloader mode, recovery mode from the device. However when it's in recovery mode, my PC doesn't detect it. Even the recovery tool says unregistered device.
Please help in unbricking this device and thank you for reading thru the whole problem. Any help would be much appreciated!
Use Gear live restore tool v2. Lots of known issues with v3
Thanks for the reply. I will try this. However, how will I make my device discoverable? Now, none of my phones detect my device.
So I guess I will get "Unauthorized Device" error when I use recovery tool. Could you please let me know if there's other way around? Or am i missing something?
I've never used it
Pretty sure all the info you need is in the thread
http://forum.xda-developers.com/gear-live/development/utility-gear-live-watch-tool-t2846696
No luck. Tried V2. Tool doesn't recognize my watch. It says 'Device Unauthorized. Please check the confirmation dialog on your device'. My device is stuck in 'Install Android wear on your phone' screen.
unbricked using v2 of the tool. Now trying to update the os version. Will see if I can get lucky this time. Thanks for the help!
All is good now. Now my gear live is running on 5.1.1 with latest updates.
Good work
Please can you tell what exactly you done, as I'm on the same root.. and I'm using win 10... but without any luck so far..
darwchprish said:
Please can you tell what exactly you done, as I'm on the same root.. and I'm using win 10... but without any luck so far..
Click to expand...
Click to collapse
Simple procedure.
Just download v2 of this tool
Make sure to install USB drivers
Unlock bootloader - option 2
Then use option 6 to flash it. Then you'll get new OTA updates.
Refer rootjunky video - https://www.youtube.com/watch?v=x7oRjESQh_o
I'm not able to pair my device with my phone. Now the version says 4.4W.1 - KGW42N,
and ... I tried V2 and V3. Tool but doesn't recognize my watch. It says 'Device Unauthorized. My device is stuck in 'Install Android wear on your phone' screen.
darwchprish said:
I'm not able to pair my device with my phone. Now the version says 4.4W.1 - KGW42N,
and ... I tried V2 and V3. Tool but doesn't recognize my watch. It says 'Device Unauthorized. My device is stuck in 'Install Android wear on your phone' screen.
Click to expand...
Click to collapse
Follow this procedure.
1)Make sure all drivers are installed properly in your PC
2) Make sure when you connect your device to your PC, it's discovered as unauthorized device. It's ok
3) Long press power button in the device and swipe from top left to botom right corner when you see samsung gear live logo
4)This will get the device to bootloader mode
5)Now connect the device to your PC and run V2 of the tool. Your device will be discovered in fastboot mode
6)Now select option 6 to flash the device to stock. It'll flash it
7) Now swipe down to highlight start and swipe from right to left to start. If it goes to Raw dump code = 6. do a hard restart by long pressing power button. You'll get back your device in original setting.
Check rootjunky youtube video to get the live demo of this procedure.
noviceinandroid said:
No luck. Tried V2. Tool doesn't recognize my watch. It says 'Device Unauthorized. Please check the confirmation dialog on your device'. My device is stuck in 'Install Android wear on your phone' screen.
Click to expand...
Click to collapse
How did you get past this? I'm stuck here now too.
-- update after trying that procedure again, it worked to get to fastboot mode. Now I'm doing that 'option 6' to flash it.
mike061215 said:
How did you get past this? I'm stuck here now too.
-- update after trying that procedure again, it worked to get to fastboot mode. Now I'm doing that 'option 6' to flash it.
Click to expand...
Click to collapse
Good luck.
It worked -- and I finally got the OS to update an all that and now I finally have a functional Gear Live. Phew!
My Gear Live was bricked a lot... Computer detect device as RELINK HS-USB QDLoader 9008. Has anyone any idea how fix it?
lamik91 said:
My Gear Live was bricked a lot... Computer detect device as RELINK HS-USB QDLoader 9008. Has anyone any idea how fix it?
Click to expand...
Click to collapse
sounds like USB driver issue. Please install correct drivers and follow the steps mentioned above. It should be unbricked.
Where can i find correct drivers? Additionally my Gear Live doesn't turn on and has only black screen.
I am confused on how to use the tool. My watch is stuck at the Install Android Wear App and won't do anything short of turning it off. How do I enable developer mode \ debugging without being able to get to the watch settings. Please help! Thanks
pedalquickly said:
I am confused on how to use the tool. My watch is stuck at the Install Android Wear App and won't do anything short of turning it off. How do I enable developer mode \ debugging without being able to get to the watch settings. Please help! Thanks
Click to expand...
Click to collapse
You need to factory reset first of all. After that let connect to your wifi, the updates will download on their own. They put a new one out today. I can't go into how but if you look at the forum and search the answers are there. There's even a tool to use.
Sent from my SM-N910T3 using XDA-Developers mobile app
Hello, I am currently using an Galaxy S10 SM-G973F and I have a big problem at the moment, I have updated my mobile phone and now I get this error message "An error has occurred while updating the device software Use the emergency recovery in the Smart Switch PC software. ", I tried to restore my cell phone with smartswitch but unfortunately it does not work, smart switch does not recognize my cell phone. What can I do now?
Maybe this helps. Mine is a S10+ Exynos SM-G975F. Not sure, but initial search says 973F is exynos too. Also not sure if it would also work with Snapdragon models (are there any for the S10?).
Anyhow, look here:
An error has occurred while updating the device software
Hi! So my phone is stuck with the "an error has occurred while updating the device software" and that screen only shows when i charge my phone with wall brick. If i try to connect my phone with usb to pc nothing happens. Even if i try to enter...
forum.xda-developers.com