The situation:
My Razr i XT890 (retail, XT890.Retail.en.EU, stock, unrooted), running on 4.0.4. does not get the all hyped JB OTA update (restarts, forced Google server checkins tried many times). So I contacted Moto assist with the question, how to force OTA update; their answer:
"launch the Dialer and dial #35468# > Press OK. Then go to Settings > About phone > System updates and check again.This code activates a process in the background and can enable the update. If this will not work please try to update your Razr i via your computer. Have you installed the Motorola Device Manager on your computer?"
gave me some new insight in Moto codes, but did not offer any help; after MDM update thru usb I receive repeatedly the message (Win8, win7, XP): "There are no updates for your device at this time. Current Version: N/A".
And new (and last) contact with Moto gave the well-known answer: "We are sorry that you have been experiencing that fault with your Motorola Razr i and due to this we would like to suggest that you send your device to our repair centre in Netherlands"; which is not a very attractive way to me, I don't want to miss my -really beloved- phone..
Any other help/ ideas of the society how to get the JB update; and WITHOUT rooting the device, please?
Thanks in advance for any advice, idea.
Unlocking your bootloader? you don't have to root for that
Sent from the outside of the Eternity Gate on Holy Terra
One morning i restarted my phone( Moto G 2nd gen.) with Android Marshmallow because it went slow, but after that it restarted in fastboot mode when i pressed the power on button. Normal startup or recovery were also not working.
I checked this forum, then unlocked the bootloader and downgraded to Android 4.4.4 . My phone operated well, then at night it started asking for lollipop update again and again, i allowed for OTA update (that was my biggest mistake), and after downloading the data and during update, my phone went off and didn't start again.
Although the indicator light glows solid for sometime when connected to wall charger or to PC via USB cable.
I have tried blankflash, ADB and fastboot utility, Volume down + Power combination, pressing power button for over 120 seconds, but all in vain.....
Please suggest me a way to solve this problems, i have important data in my phone and i want to save those too.
Welcome to the hardbrick club ^^
They all did the same mistake like you did. When you go throught the motoG Threads you will see all did the same.
The only solution is a clean flash what is not given from motorola for moto g2. The only existing is for moto g what did not work for our phones
Feel blessed, you don't have to use moto g anymore.
Anniepoo said:
Welcome to the hardbrick club ^^
They all did the same mistake like you did. When you go throught the motoG Threads you will see all did the same.
The only solution is a clean flash what is not given from motorola for moto g2. The only existing is for moto g what did not work for our phones
Click to expand...
Click to collapse
I tried with blankflash which supports android 4.4 but not 5.0, so it must be a requiring MBM-CI 5.0 ? is it available or any expected month of arrival?
aninishu said:
I tried with blankflash which supports android 4.4 but not 5.0, so it must be a requiring MBM-CI 5.0 ? is it available or any expected month of arrival?
Click to expand...
Click to collapse
. I wish I could say it was, but unfortunately Motorola won't release this file. There have been some serious attempts to solve this problem but none have succeeded.. As far as I know the only way to fix this problem is by getting a new motherboard..
Hellow
friend, do not know if motorola and released this file, or if there are already solution ?, I appreciate your answer
Diego799 said:
friend, do not know if motorola and released this file, or if there are already solution ?, I appreciate your answer
Click to expand...
Click to collapse
no blankflash.zip for our model available
if you are from india then you can try out this solution for xt1068 by an guy mobile unbrick something contact him but remember it will be paid not free
Code:
https://www.youtube.com/watch?v=WynBaVyW0oU
if you from another region then need to wait for blank flash zip
There are some methods to extract the partition layouts...one can be using dd cloning & extracting img files...another can be through B2bSupportLg Tool, also calleld BoardDiag. It does have MSM8226 chipset option, but that device is W7 G2MDS. Take a working Moto G 2014 from someone, ask them to use this tool to extract the partition schemes, then you'll get .mbn files, especially prog_emmc_filehorse_msm8226.mbn . Use that to dump into the bricked device using either QFIL Tool or use this blankflash tool, replace it's singleimage files with the one you got, then execute blank-flash.bat.
Also I had some emmc prog firehorse files, all 4 related to 8x26...You can try those & confirm me if they work or not
Hi everyone,
I own a Motorola Moto G2 (XT1068, dual sim) that came used with Android 6.0 on it.
I installed TWRP (twrp-3.0.2-3-titan.img) on it but failed to root Android 6.0 as well as 5.0 for whatever not yet understood reason. I don't do Android development for a living but I'm an IT professional, so handling adb and fastboot as well as reading and understanding instructions isn't a problem.
I flashed stock Android 4.4.4 (RETDEALL_XT1068_4.4.4_KXB21.85-14) which I successfully rooted by installing SuperSU via TWRP.
Next I updated SuperSU, verified that root access is indeed working and installed FlashFire, which I hoped to use to install OS upgrades, possibly without losing root. FlashFire is new to me (as of yesterday), everything else mentioned up to here is not.
I used the "Flash ZIP or OTA" action from within FlashFire and the previously downloaded update file in the /cache directory. I can't reproduce the file name since the phone is currently unusable and I didn't write the file name down prior to using FlashFire.
The state of the phone after this unsuccessful attempt was that of a broken USB device, i.e. unable to even register as whatever type of USB device. I learned that this can be fixed by holding the power button down for more than one minute, after which I managed to
get the phone to be shown as working "RELINK HS-USB QDLoader 9008" USB serial device in Windows 7 device manager.
I used the information in these two threads:
http://forum.xda-developers.com/moto-g/help/how-to-unbrick-moto-g-falcon-t3394788
http://forum.xda-developers.com/moto-g/help/how-to-revive-hard-bricked-moto-g-t2833798
Since I started with Android 4.4.4 trying to upgrade to 5.0, I had hoped that the blank flash package for one of these Android versions would help fix my problem, but as of now, this doesn't seem to be the case. At the end of the blank flashing process, I get the message
FAILED <blank-flash:sdl-transfer-image:sdl-hello: error sending packet>
After that, the phone still has a black screen and cannot boot into anything. Repeating blank flash works after resetting whatever part of it is still working by holding the power button down for about 30+ seconds.
Is there anything obvious (or maybe even not so obvious) that I missed?
Thanks for reading and any help and/or pointers in the right direction.
hey , contact me on pm
salkollizz said:
hey , contact me on pm
Click to expand...
Click to collapse
Did you solved the problem of hard brick of Moto G 2014?
Hi. So I decided it was time to move to EMUI 9 and after looking at various posts on here I believe the easiest way was to you EMUI Flasher to flash the ROM (coming from 8.1 rooted).
The phone restarted and went to EMUI installer but after 10% or so I got an error. It asked if I wanted to go to erecovery or reboot the device (I think). As far as I was concerned it was only checked that the ROM was OK and hadn't installed anything so I selected reboot. Now the phone won't come on. I've tried holding the power button for an inordinate period of time but it's not happening.
Is there anything I can do?
EDIT - I've tried a different USB port on my PC and can see something in the device manager now ---- Kedacom USB Device > Android Bootloader Interface ---- which gives me a sliver of hope this can be fixed.
EDIT2 - I could send img files through fastboot all day (phone was recognised even though it wouldn't turn on) but couldn't fix this. Gave DC Phoenix a try but no luck there either. Think I've killed it.
EDIT3 - Just in case anyone ever comes across this. I tried below but nothing would work so I contacted someone on Telegram who said the only option was to open the phone up and short it out. No way I was attempting that so I eventually contacted Huawei UK and told them it had died during an update, never let on that it was MY fault! Anyway, they sent out a prepaid envelope to send to a their repair partner. I won't name them here but they have terrible reviews on Yelp so I was a bit apprehensive. I know the phone arrived with them last Friday as I checked the post tracking but I never heard anything from them. Today out of the blue my phone has come back to me in full working order, repaired under warranty! Considering there was only one thing I was really using root for and it was only a slight convenience, I think I'll just leave it as is.
Are you able to flash anything in fastboot?
Are you able to boot to recovery via fastboot? Disconnect the cable after you give the reboot recovery command in fastboot.
You may be able to flash each component of emui, system, vendor, oeminfo, kernel etc. Seems that it's missing most or all of it.
Bootloader sounds like it's intact.
Btw. The easiest way to update to emui would be to wait for an OTA from Huawei.
Personally I don't see a point, pie is not as efficient as Oreo nor does it have any features to merit an upgrade, in fact you would lose features (4k zooming, functional TWRP)
Every since accepting and updating my Moto G6 (US Retail) to 9.0 (PPS29.118-11-1), it has been laggy. The lags seem to happen mostly when there is some type of I/O operation (like opening an app), or when a background app is doing something on the network - email getting delivered, etc. I've rebooted to recovery, and wiped the cache, but now I am considering doing a factory reset. Anyone else experiencing this? Anyone got any ideas that don't involve me reloading all my apps and data?
Thanks in advance.
-Chris
yeah, i'm also getting some lagginess. it's mostly when i unlock my phone using the fingerprint reader. the transition takes a super long time. i feel it's mostly the animation that's causing the ton of lag. initially after i updated to 9, opening and closing apps would take forever as well. but changing the animation with nova launcher made it a bit snappier; although it's still slower than 8.
No lag here
You guys might want to do a clean firmware install, I don't have any lag on this version I didn't take the OTA just flashed the firmware.
I think I may have resolved at least some of the issue. First, I use a SD card to hold some pictures, and videos, and other data (no apps). I reformated the card from android, and this resolved about 80% of my lag issues. Not sure if there is some kind of disk polling that is done, but with the clean format on the SD card, things most run smoothly now. The other area I'm still seeing a little lag is when scrolling over something in apps like google news where it is trying to pull a video or large image file and there seems to be some delay in the network. At this point, I think the issue is in my wifi network, not my phone (although I'm still no ruling it out). But at least it is better.
kc6wke said:
You guys might want to do a clean firmware install, I don't have any lag on this version I didn't take the OTA just flashed the firmware.
Click to expand...
Click to collapse
Dead on. While I was able to make my G6 better, it was still laggy at times. Yesterday, I bite the bullet, backed up my data, and did a clean flash of the current firmware. Now the phone is smooth as glass. Good call.
Thanks,
-Chris
Noticed the same thing. Reflashed for some other reason and instantly saw the lag that had been getting more and more noticeable disapear.
What do you mean by 'reflashing'? Is that the same as 'restore to factory settings?'
I've read a thread on the Motorola forum where users have done that, with no noticeable results.
Nightwing-1 said:
What do you mean by 'reflashing'? Is that the same as 'restore to factory settings?'
I've read a thread on the Motorola forum where users have done that, with no noticeable results.
Click to expand...
Click to collapse
No, I literally reflashed the ROM.
I downloaded the current official ROM from here:
https://mirrors.lolinet.com/firmware/moto/ali/official/RETUS/
(note the link is for the US Retail channel distribution, if your phone is not RETUS channel, find the matching ROM for the channel your phone is.)
Once downloaded, I used the RSD lite app to flash the phone.
http://download.canadiancontent.net/RSDLite.html
You can google exact directions to use the tool, but basically, you reboot your phone to the bootloader, start RSD Lite, connect the USB cable (I had to use the factory cable on a USB 2.0 port to make this work), select the ROM file, and press Start.
Note: This will wipe your phone! So make a backup of your data.
I'm not familiar with flashing ROMs etc. And I don't want to mess up my phone any further.
Despite the fact that Motorola insist that there is no problem, I'm hoping their forum will convince them that there is.
Thanks for the help, but I'll keep it as it is. Meanwhile I'll be looking around for a dependable Android One phone.
I found one thing that helped:
Go in to 'Settings', 'system', 'Motorola privacy'' and uncheck both the slides in the menu. And I disabled the Google feed on my start screen (Swipe access).
The restart your phone.
The phone is a lot less laggy after that.
update! the August security patch update kind of helped with the lock screen lag I was experiencing.
blueberryapple said:
update! the August security patch update kind of helped with the lock screen lag I was experiencing.
Click to expand...
Click to collapse
Just did a check on my phone, and there is an update on the RETUS channel.
PPS29.118-15-11 / Security patch level: August 1,2019
A few questions about this. Through pure dumb luck, I didn't accept the Pie update, and have turned off automatic system updates in the Developer's options. It gives me a notice of new firmware a few times a day, which I decline, but so far has not updated without my consent. I realize it may do that at any moment regardless of the Developers setting.
So I'm still on Android 8, and would be delighted to stay there. But, if I'm forced to go to 9, would I be able to flash 8 again using the files here? Would that accomplish anything, or would it still insist on going to 9 after I had flashed 8?
The earlier reference to the "current official" rom - does that mean the latest 9 rom?
Why would installing the same v9 rom over again produce any different result from the OTA update to that rom?
Is there any way to turn off the firmware update notices? I've tried lots of things, but they still come.
Just trying to figure out what my options are, and what I should do. There's a 42-page thread on the Lenovo forum about this problem, with no indication that Lenovo/Motorola will lift a finger to fix it, apparently being content to see some unknown number (perhaps all) of the G6's ruined by the update to 9. I called Moto CS, and they blamed Google for the problem. Obviously, I bought the wrong brand of phone. Actually, it's my first smart phone. It seems beginners luck is a myth. At least I know better than to buy a Lenovo computer when Windows 7 becomes dangerous in January.
Anyway, I would appreciate any comments on the G6 thing.
Hello, is it required to have unlocked bootloader when doing re-flashing the official rom?
ici0606 said:
Hello, is it required to have unlocked bootloader when doing re-flashing the official rom?
Click to expand...
Click to collapse
I posted this in another related thread:
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JimmiH on the Lenovo forum has found "Lenovo Moto Smart Assistant", a new utility from Motorola, which is installed on your PC (Win 7 or 10). Included in the utility is a "rescue" function which appears to do the same thing as RSD Lite - resurrect a phone from any software issues. It downloads the correct official rom and reflashes it to the phone. JimmiH will be reporting back over the next few weeks as to whether the rescue has permanently solved his Pie lagginess issues.
The advantage of this LMSA over RSD Lite is that it runs on Windows 10, and presumably works with USB3 ports, while apparently neither was the case with RSD Lite. And of course you don't have to go hunting for the right rom.
----------------------------------------------------------------
My understanding is that this utility does not require unlocking, and it does not root the phone.
Hello, I tried LMSA for flashing, but it says not supported device, I have model XT1925-4.
ici0606 said:
Hello, I tried LMSA for flashing, but it says not supported device, I have model XT1925-4.
Click to expand...
Click to collapse
RSDLite will work on Windows 10, I have been using it, even on the newest Windows 10 version 1909. It will not work on usb 3 ports though. If you have any USB 2 ports available, plug the cable into one of those and it will work.
xfrobex said:
RSDLite will work on Windows 10, I have been using it, even on the newest Windows 10 version 1909. It will not work on usb 3 ports though. If you have any USB 2 ports available, plug the cable into one of those and it will work.
Click to expand...
Click to collapse
Hm I have just USB 3 on my PC, ok will try on some older one.
But is it required to unlock bootloader, when using RSD Lite?
Thanks.
ici0606 said:
Hm I have just USB 3 on my PC, ok will try on some older one.
But is it required to unlock bootloader, when using RSD Lite?
Thanks.
Click to expand...
Click to collapse
No. RSDLite doesn't require unlocked bootloader.
Peabody424 said:
I posted this in another related thread:
-------------------------------------------------------
JimmiH on the Lenovo forum has found "Lenovo Moto Smart Assistant", a new utility from Motorola, which is installed on your PC (Win 7 or 10). Included in the utility is a "rescue" function which appears to do the same thing as RSD Lite - resurrect a phone from any software issues. It downloads the correct official rom and reflashes it to the phone. JimmiH will be reporting back over the next few weeks as to whether the rescue has permanently solved his Pie lagginess issues.
The advantage of this LMSA over RSD Lite is that it runs on Windows 10, and presumably works with USB3 ports, while apparently neither was the case with RSD Lite. And of course you don't have to go hunting for the right rom.
----------------------------------------------------------------
My understanding is that this utility does not require unlocking, and it does not root the phone.
Click to expand...
Click to collapse
Count me among those watching this thread, in particular looking for evidence that LMSA (or RSD Lite) actually eliminates the lag problem for more than a few days. My phone is a bone stock model XT1925-6 running Android 9, PPSS29.118-15-11-2. Lag improved after the October update but returned in about a week.
I appreciate the efforts of this group in trying to resolve this problem.
My sister-in-law recently switched to TMo and ended up with a "free" G7 Power running Android 9. It's very smooth with no lag at all, so Moto apparently knows how to resolve this problem, they're just not helping us with the G6.