Problem with strange contacts - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hello. I bought a z3 compact, not new and it had some contacts i deleted but they are coming back. What can be the problem? Also the phone doesnt save any contact that i add for myself, it deletes them and brings back those weird contacts.

Try a factory reset....

subinsg said:
Try a factory reset....
Click to expand...
Click to collapse
already tried, doesnt work.

Something stored on an SD card? Perhaps you're still syncing an old Google account still linked to the phone? Check the backup/restore settings of the phone to see if it's linked to another account?

Hi! @Alfons991, try flashing a stock firmware ( ftf ) via Flashtool. After booting up to that, disable syncing and see if that works.
Good luck

Related

Tab Won't Factory Reset

i've got a galaxy tab, no custom roms, not even rooted and i can't reset it. when i go to Privacy-->factory reset, it will boot into the boot menu, and i do the data and cache wipe from there, then it will only reset the homescreen. my accounts and data stays on the device. i've seen the problem once online, but can't seem to find anymore topics on it. does anyone know how to fix this problem?
Jrob2k said:
i've got a galaxy tab, no custom roms, not even rooted and i can't reset it. when i go to Privacy-->factory reset, it will boot into the boot menu, and i do the data and cache wipe from there, then it will only reset the homescreen. my accounts and data stays on the device. i've seen the problem once online, but can't seem to find anymore topics on it. does anyone know how to fix this problem?
Click to expand...
Click to collapse
I'm having the same exact problem. I can't seem to find a way around it, and I suppose I will have to send it in if I don't want to go into ODIN and deal with it that way.
Same issue
I'm having the same issue.
It does not matter how I do it the result is the same.
The 3G information is wiped out, all the applications are messed up, but my Gmail account, Facebook and accounts are still there. If I manually remove all the accounts using account manager, when I reboot the tab, they're all back!
I've tried:
Menu > Settings > Privacy > facotry reset
and I've tried holding down the Volume Up button while booting and selecting facotry reset and clear cache. No good...
At this point I'm being sent a new Tablet, but I really want my personal information cleared before I send it back. How can I "jack" it up? I've looked for a Verizon ROM to see if I can put that back on using the SD card, hoping that would wipe it, but can't seem to find one. Or any CDMA Rom that might wipe everything out.
After I had this issue I even installed z4Root and rooted teh phone, hopeing to use an App that remote wipes, but the results were the same and NOW the SuperUser force closes everytime I try to open it. In fact, almost all the apps seem to force close when starting them EXCEPT market and Gmail.
Help!
--- update----
Changed my passwords on Gmail, Facebook and Twitter. After about 30 minutes the tablet finally stopped displaying my information and started prompting for passwords.
This is an old thread but I'm having the same problem with my Sprint Galaxy Tab. Factory resetting through recovery mode, settings, flashing a new rom, etc don't work and pretty much every app crashes as soon as the tab boots.
Anything I can do before sending it in?
Anyone else facing this problem? I did have two google account in my tab. I would like to remove one of it which I dont use anymore. BUT the system request me to factory reset if I want to remove the account.
BUT the problem is, i'm afraid if I reset, others problem will come later.
I always heard people taking "Don't fixed it if its aint broken". LOL
So, over my curiosity to see either this "unable to remove account" is a common problem which involve my tab also or not?
Curiosity kill the cat!!
haha..so afraid now...
same issue
I have the same problem.Problem come on gingeIrbread.On froyo factory reset works normal.I flash back to froyo but can't do enything becouze it's crash when go to settings wizard. I go to recovery mod but can't whipe factory data and chase.Flash back to gingerbread 2.3.3 but nothing change.Help please.I have euro tab.Sorry for my bad english.
xena0709, I know if you flash the overcome safe gb rom then it wipes everything. You should try that....
Overcome is GSM only...
I try that.Didn't work.Thank you for advice.
In recovery it says Can't access to '/system/csc/TWO/system/'. I don,t know what to do.
Solved.I took my tab to Samsung center. Replace the mainboard.Now it work.
had this on my Sprint Galaxy Tab after the Gingerbread update. Sent it in and they mailed me a brand new unit a week later.
hello all,
i know that this thread is very old. but i faced this problem now, i want to know if flashing the stock ROM will solve this problem or the only option is to change the motherboard. As my tab is out of warranty and this will cost me a lot to get motherboard changed
thanks in advance.
---------- Post added at 04:54 PM ---------- Previous post was at 04:43 PM ----------
xena0709 said:
I have the same problem.Problem come on gingeIrbread.On froyo factory reset works normal.I flash back to froyo but can't do enything becouze it's crash when go to settings wizard. I go to recovery mod but can't whipe factory data and chase.Flash back to gingerbread 2.3.3 but nothing change.Help please.I have euro tab.Sorry for my bad english.
Click to expand...
Click to collapse
hello all,
i know that this thread is very old. but i faced this problem now, i want to know if flashing the stock ROM will solve this problem or the only option is to change the motherboard. As my tab is out of warranty and this will cost me a lot to get motherboard changed
thanks in advance.
Me too i got the same issue i think except that i cant get to home screen
In case of trouble go back to stock ROM first.
Overcome method and rooting:
http://forum.xda-developers.com/showthread.php?t=1881981

[Q] Market disappeared after factory reset

I know there are a few topics about this issue but none of them is ever finished or completely answered so I HAD TO create a new one.
I bought a new phone and gave my Captivate for my mom, but to associate it with her google account I had to do a factory reset, the problem is that after the reset some apps were missing, like the gmail and the market, I got to install the gmail trough the sideload wonder machine but for some weird reason it won't work for the market, any suggestions? Thanks in advance
maybe this APK will help?
http://forum.xda-developers.com/showthread.php?t=868767
Otherwise, maybe do another factory reset and see if it reloads it.
good luck
may need to flash stock using odin if all else fails

Factory reset now won't boot up (HELP!!)

Hi guys,
I'm in a bit of trouble...! I bought a Samsung Galaxy S i9000 from someone recently who'd rooted it and it's currently running Jelly Bean with Apex Launcher. I had a bit of a fiddle with my email settings (hotmail), and then my emails crashed. This then turned into Apex Launcher crashing every 2 seconds rendering it impossible to use the phone and every app I opened (including messages) crashed constantly. I did a couple of soft reboots which didn't help. I then tried doing a factory reset on it but now it won't boot up so I'm not really sure what to do next?!
Any help would be MASSIVELY appreciated as I'm completely new to all this so I have no idea what to do! !!
Thanks
mm1003 said:
Hi guys,
I'm in a bit of trouble...! I bought a Samsung Galaxy S i9000 from someone recently who'd rooted it and it's currently running Jelly Bean with Apex Launcher. I had a bit of a fiddle with my email settings (hotmail) and then it suddenly started crashing. I tried doing a factory reset on it but now it won't boot up so I'm not really sure what to do next?!
Any help would be MASSIVELY appreciated as I'm completely new to all this so I have no idea what to do! !!
Thanks
Click to expand...
Click to collapse
Try to enter recovery mode - hold buttons - volume up+home+power - when the first screen release buttons.
From menu select - wipe data/factory reset, wipe cache partition and advanced/wipe dalvik cache.
Then back and reboot system now.
totoeli said:
Try to enter recovery mode - hold buttons - volume up+home+power - when the first screen release buttons.
From menu select - wipe data/factory reset, wipe cache partition and advanced/wipe dalvik cache.
Then back and reboot system now.
Click to expand...
Click to collapse
Hi, thanks!!.. but tried all that in that order and still won't boot, just gets stuck on the last screen before the home screen
Try to flash a new rom
Sent from my GT-N7000 using xda app-developers app
shivg86 said:
Try to flash a new rom
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
I thought that's what I might have to do but I am so new to this that I don't know what that means or even how to go about doing that...?! I've tried searching for how to do it but because I don't really know what anything means I don't know what to search for or if I'm looking at the right thing! :/ sorry I know you guys hate re-answering questions but it's all gobbledegook to me :/
mm1003 said:
Hi, thanks!!.. but tried all that in that order and still won't boot, just gets stuck on the last screen before the home screen
Click to expand...
Click to collapse
I think you must Flash Firmware and kernels using Odin. Read this http://forum.xda-developers.com/showpost.php?p=7152078&postcount=2 and make all step by step.
Just go threw it...download the files and follow the instructions.there is also a video guide.. http://forum.xda-developers.com/showthread.php?t=1804032
Thanks guys!! The person who I bought it from left the ROM on the SD card so I did it from that... although there were 2 so I picked one and it does work so I hope I did the right one! Thanks for being patient and helping me out :good:
As above the phone turns on now and everything seems to be working fine, but just tried to add my hotmail email account to the email app and it still crashes? It doesn't make everything else crash like it did before but it won't sync to my email account & crashes out every time I try to add it...?
sign up for gmail and try to add them. Check whether a problem with the rom or with hotmail account
totoeli said:
sign up for gmail and try to add them. Check whether a problem with the rom or with hotmail account
Click to expand...
Click to collapse
Good idea - thanks.
Just added my gmail account (I have one but never use it) and it seems fine, doesn't crash, and has set up and synced with no issues.
So I take it this implies that it's my hotmail account that's causing the issue?
I think the problem with the setup of your hotmail account. I started a hotmail account and added it without a problem
totoeli said:
I think the problem with the setup of your hotmail account. I started a hotmail account and added it without a problem
Click to expand...
Click to collapse
I've had the phone for about a week set up with my hotmail account with no issues, and now it won't add it. I just go to email, add account and type my email address & password in... is there another way I should be doing it? Occasionally it still crashes with other apps but that's only happened with a battery widget I downloaded and uninstalled again because it crashed and I didn't like it... so I'm scared to download anything else now!
mm1003 said:
As above the phone turns on now and everything seems to be working fine, but just tried to add my hotmail email account to the email app and it still crashes? It doesn't make everything else crash like it did before but it won't sync to my email account & crashes out every time I try to add it...?
Click to expand...
Click to collapse
re-install the email apps will help.
--Un-install you current Email apps and download from play staore again.
Samtan4326 said:
re-install the email apps will help.
--Un-install you current Email apps and download from play staore again.
Click to expand...
Click to collapse
I can't uninstall it I only have a force stop or disable option :/
OK so I've disabled the current email app and now I can't find it anywhere... is this normal? Can anyone recommend a good email app to re-download as I can't find the same one I was using? I'd prefer it if it was one that was linked to my actual hotmail so that when I read/moved emails it did it on my hotmail account too. It was never like it on my HTC!
may be download hotmail app from play store

Xperia TX freezing & restarting after JB update

hi everyone....
my brother updated his xperia tx to jelly bean using flash tool before 3 hours... nothing showed in flashtool or the phone about any problem in flashing
in the last hour the phone started to restart & freeze
it's freezing suddenly & you cannot do anything but taking out the battery
can a factory data reset help?? also we have a backup on PC companion so is it recommended to return it on the phone??
Try repair option in PCC.
Tapatalked from my TX
i have problem using FXP212.
My TX goes in endless rebooting. Tried flashing again but same luck. I m downloading FXP210 to try now.
i did repair but its same thing i don't know what to do with it anymore, i would like help if anyone could give
should i downgrade to ICS and download again from PC companion?
smarda7a said:
i did repair but its same thing i don't know what to do with it anymore, i would like help if anyone could give
should i downgrade to ICS and download again from PC companion?
Click to expand...
Click to collapse
Did you do the repair or did you restore the backup?
Click on the update software option and then when it says you have the latest software click on repair my firmware
gregbradley said:
Did you do the repair or did you restore the backup?
Click on the update software option and then when it says you have the latest software click on repair my firmware
Click to expand...
Click to collapse
yea that what i did really twice already and i even reset the phone fully but im not sure whats wrong with it, it keep rebooting from time to time :/
smarda7a said:
yea that what i did really twice already and i even reset the phone fully but im not sure whats wrong with it, it keep rebooting from time to time :/
Click to expand...
Click to collapse
which one! I asked if you repaired or restored a backup.....
If you repair the phone it should be exactly like a factory shipped phone.
My only other thing to say will be have you got anything in your sd card (Both internal or external) that may be causing this? Any init.d scripts that reduce voltage etc...try deleting the contents of the sdcards and repairing again. (Obviously back anything up you want to keep)
gregbradley said:
which one! I asked if you repaired or restored a backup.....
If you repair the phone it should be exactly like a factory shipped phone.
My only other thing to say will be have you got anything in your sd card (Both internal or external) that may be causing this? Any init.d scripts that reduce voltage etc...try deleting the contents of the sdcards and repairing again. (Obviously back anything up you want to keep)
Click to expand...
Click to collapse
i did repaired twice from PC companion and did once i think from the phone itself, and i don't have Scards its only the phone internal storge..
when i did it first in flash tool it didn't give me any error and then i did repaired it twice from pc companion however whats strange in ICS i never had the reboot problem
and if i remember correctly it only delete the programs etc, but the photos/music etc it never left the phone with both options i did...
so you suggesting to also wipe internal storage and repair to see if it reboot or not? i already have back up for all stuff so it won't hurt to try
thanks alot really for helping and sorry for my bad english ^^;
If you have a backup then try it.
Have you got a bootloop or do you have some reboots? What i mean is, does the phone actually boot up and only reboot occasionally or is it just bootlooping?
gregbradley said:
If you have a backup then try it.
Have you got a bootloop or do you have some reboots? What i mean is, does the phone actually boot up and only reboot occasionally or is it just bootlooping?
Click to expand...
Click to collapse
nah it freeze and reboot when i use it after certain amount of time, sometimes when it reboot it doesn't even give me option to enter my password
the phone start up like there is no lock
I also have this problem with my LT30a. This started the very first time I flashed a Rom ( locked bootloader) that was meant for an LT30p. Sense then I have reverted back to my stock ROM, still have the issue but not so often.
Sent from my LT30a using xda premium
so now i did wipe to internal storage and did repair and such now im facing new problem the phone turn off and and when i try to switch it on...it wont work i have to remove battery and insert it again to make it work, any idea?
How this end up? Anyone has find a solution for this problem? I have xperia t with same problem. The phone mostly freezes and restarts on long listings like fb/twitter feeds, messages...
i have TX same on my device freeze and some times don't wakeup only when battery pulled out

[Q] Really annoying issue with Google account sign in.

So I've been having this strange problem and I am convinced there is no simple solution. Every time I wipe date and install a rom, I try to sign in to the Google account during setup, and I keep getting an error saying that there was a problem communicating with Google servers. I've done a factory reset, formatted everything, tried different RUUs, and nothing seems to work. I just can't sign in on a Sense 5.5 rom. So now I want to clear the phone completely, because there must be something that no form of wiping is touching. A stock RUU can't solve the problem and I don't know what can. I even tried using LTE instead of WiFi and still no luck. Does anyone have any clue about this?
Prophet16 said:
So I've been having this strange problem and I am convinced there is no simple solution. Every time I wipe date and install a rom, I try to sign in to the Google account during setup, and I keep getting an error saying that there was a problem communicating with Google servers. I've done a factory reset, formatted everything, tried different RUUs, and nothing seems to work. I just can't sign in on a Sense 5.5 rom. So now I want to clear the phone completely, because there must be something that no form of wiping is touching. A stock RUU can't solve the problem and I don't know what can. I even tried using LTE instead of WiFi and still no luck. Does anyone have any clue about this?
Click to expand...
Click to collapse
I had the same thing. My solution was wipe everyithing except data and internal memory. After that no more errors
donkeykong1 said:
I had the same thing. My solution was wipe everyithing except data and internal memory. After that no more errors
Click to expand...
Click to collapse
But I have wiped everything including internal storage and used usb-otg to install roms. Nothing works. Are you sure that will fix this?
EDIT: Can confirm that your recommendation doesn't work for me. I decided to flash a different rom (InsertCoin) and in this one I can sign in, but it won't sync, it just keeps saying "Google Sync error."
Prophet16 said:
But I have wiped everything including internal storage and used usb-otg to install roms. Nothing works. Are you sure that will fix this?
Click to expand...
Click to collapse
It did the trick for me. Also, I mount system in recovery before doing anything. I'm pretty new to this phone and never used any recovery except 4ext on my Desire and Evo so I can't be 100% sure, leaving data did the trick for me
I've tried a few new things so far. I used the mkfs.ext4 file to format the data partition as I think that's where the source of the issue lies. But I also used fastboot to format system. If this doesn't work then I don't know what else to to. I might be forced to run a GPe rom or some other android rom. I just strongly prefer sense.
Prophet16 said:
I've tried a few new things so far. I used the mkfs.ext4 file to format the data partition as I think that's where the source of the issue lies. But I also used fastboot to format system. If this doesn't work then I don't know what else to to. I might be forced to run a GPe rom or some other android rom. I just strongly prefer sense.
Click to expand...
Click to collapse
whats happens if you start a new account
It won't work. I tried typing in random letters in to the user name and password box but it doesn't even try to connect.
Well I've got bad news. I managed to hard brick my device, so this issues I was having is not an issue for me anymore. But if anyone can help find a solution that would be appreciated as I'm sure someone else might be facing the same problem.
Define hard brick
SaHiLzZ said:
Define hard brick
Click to expand...
Click to collapse
Hard Brick = Phone that has been thrown on the floor and crushed with a very large rock.
SaHiLzZ said:
Define hard brick
Click to expand...
Click to collapse
That's when you can't enter the bootloader anymore. You hold the power button and the lights on the bottom don't flash and it'll just vibrate a bit. But it's all good I got the phone replaced today. So then I installed the rom I was trying to install earlier (the one where I couldn't sign in to google) and I ended up having the same issue. So I think I'm gonna just use ARHD or something.

Categories

Resources