HTC unable to charge - One (M7) Q&A, Help & Troubleshooting

Hey guys hope you are all ok
I had a problem with charging my htc one m7 a message pop up telling me that the phone is unable to charge due to consumption of battery .. I can buy a new socket of charging or just a charging flat .. can it be a software issue ? And I see the front camera being not good enough .. I rooted my phone can this damage the camera software ? ​

Rooting should not hurt the camera unless you are overclocking or overheating your device.
I had a blue M7 that spontaneously reboot one time after plugging in the charger, and that was it, no more charging.
I have a Verizon M7 that I had an issue with last week charging, I let the battery drain down to 2% (I was traveling) and could not get to a charger . That night, I plugged it in, and by morning, it was barely reaching 95% battery. For whatever reason, the charge was super slow.
After that - it is charging like it used to and is back to normal speed. You may want to try a different cable, I have used the Ampre app and have seen it measure different cables differently. Some do not charge as well, and in those cases, phone may sense it and think it is not being charged fast enough.

Related

tilt totally dead, cannot recharge, cannot turn on, help.

hi, new member here.
bought my tilt on 10/4/07. has been flawless since that time.
used the nav quite a bit during a road trip, used a cig lighter usb charger.
got home and my battery was at roughly 40%.
put it on the charger at night went to sleep. in morning disconnected it at 8 am. shortly after i arrived at work i got the critical battery low chime. checked and it had like 7% battery life.
figured i didnt plug it in right, or it got knocked loose some how and didnt get charged.
put it in flight mode to minimize battery usage. left work at 2 30 pm (4% battery life) and put it on the car charger. got home and put it on the HTC supplied wall charger. light turned amber, so i assumed it was charging.
checked an hour later and turned phone on, it said 0%, and immediately died. left it on the charger for a few hours and the light was still amber, turned it back on and again 0% and phone immediately died and did a soft reset on its own. i turned the phone off and left it on the ac charger, took out the sim card and put it in an old blackberry to use while the battery was charging.
its been on the ac wall charger for the last several hours, i checked and the phone is totally dead, cannot turn it on, and the LED at the top is now RED.
what is the problem here? why wont this thing charge?
thanks in advance, i have alot of critical info on this device and any help would be greatly appreciated.
i cannot hard reset because i cannot turn the flippign thing on....
Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.
I'd try a different charger first. If that makes no difference then a different battery. If that still does not make any difference then time to exchange it.
Lidberg said:
Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.
Click to expand...
Click to collapse
connected to either the computer or the wall charger, the LED thats normally amber when charging, and green when charged, remains red.
I had something very similar happen to my wizard.
And as weird as it sounds, the only fix was to charge the battery in a friends wizard on his charger. I'd check the battery if possible.
Could be the battery. Know any place or anyone that will let you try a charged battery? If not, you might have to go in to an AT&T store.
i think i got it working. did some reading/browsing...
took a usb wire and cut the mini usb head off. dissected it and found the the red and black charging wires. took out the battery and held the leads to teh battery while the other end was plugged into a USB/AC adapter wall charger from a old blackberry. after manually charging the battery for several minutes, i put the battery back in the phone and the phone started up. now it seems to be charging off the wall charger and the led is now amber from red.
thanks for all your help/suggestions.
well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.
tiltyoself said:
well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.
Click to expand...
Click to collapse
Repeat this proceedure but this time do not turn the phone on, just plug it in to the wall charger once you have zapped the battery again.
Turning your phone on probably just caused the already recovering battery to die whiles it is trying to take on a charge.
It is mentioned quite a lot on the boards that Li-Ion Batteries do not like being over disscharged and there is usually a little protection circuit in the battery to provent complete disscharging although this circuit may be on board the phone. Completely disscharging a Li-Ion cell will kill it stone dead and it will need replacing.
When you took the battery out and so called jump started it with your flying leads, this possibly reset the little protection circuit in the battery so it can now take on a charge. I feel that once you turned on the phone, this was to much for the already depleted cell to take and possibly re-tripped its inbuilt circuit.
If you do manage to recover you cell, in future it is good practice not to let the battery go below about 25%. Li-ion cells are generally happy being top off regularly.
I hope this helps buddy
Do let us know!
Cheers
C.
thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...
That Sucks! I hope they'll give you a new battery.
tiltyoself said:
thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...
Click to expand...
Click to collapse
I had exactly the same problem with my battery. It came on though after a day. Although the battery life after this happened went down to 10hrs max on standby. I sent the phone back and got a new one and now all is fine.
This is a problem that affects almost all makes of phone. There are three (main) causes of the problem:
1.
The battery charge drops too low to allow the charging circuit to recognise a battery is even in place (red no charge light stays lit)
possible solution:
http://forum.xda-developers.com/show...22&postcount=6
(in the end very similar in the end to the USB wire used in post above)
2.
A faulty battery (but if you can charge it using a cut usb cable or using a couple of AA batteries this may not be a faulty battery.
3.
A faulty charger OR a charger not delivering 5v at 1000mA as the OEM one does. Many chargers that are used for other phones or generic chargers only deliver 500mA. This is not enough when your battery drops very low. (these chargers are OK for occasional use but I do not advise using them regularly particularly if the no-charge syndrome has shown itself)
4.
A faulty USB connection on the phone. I have now seen a couple of reports where the fine wire connections in the phones USB port have become bent out of place.
Number 4 above is at least possible for the OP as it seems the battery will charge using a cut USB cable but not when either the PC USB cable or mains charger is connected. A USB port on the phone with a a bent internal contact would explain what's happening.
A previous poster was able with a needle or similar to bend the contact back into place.
Mike
i had the same problem with my phone.
put it in the charger overnight and woke up in the morning and couldnt turn on the phone with blinking red light. I don't know if my battery was over-drained though. I went to AT&T and was playing around with their charger and new battery and somehow the so-called dead battery started working again. They changed the SIM card on my phone there and then i haven't been able to use the phone since. I've changed the network to GSM instead of Auto setting under Phone Options which allows us to make calls; but now I can't connect to 3G network.
Charging thru mini usb
My phone started to exhibit similar problems...plugged in but no charging of the battery. I finally realized that my mini usb connection on the phone has been compromised (bent, distorted=not functioning properly) Now I have to prop the mini usb connection up at a slight angle to engage the charge. I think the plastic/metallic connector on the phone is somewhat fragile ...I had similar issues with my hermes.
called customer support.
they are sending me a new phone and battery.
how do i know its not a refurbished one? any clues?
before u send out your defect phone, have u check if your phone's mini-USB connector has bent or misaligned pins?
yeah all the connectors visually are fine.

[SOLUTION] HTC Vivid will not charge or turn on after battery drain

I have had a seemingly common problem with after the battery has drained and the phone has died it not being able to charge. You plug in the charger and the light flashes for a few seconds then nothing. I've gone through two batteries so I've ruled that out. It could be the phone itself or the ROM. I don't know and will try different ROMs and see. In the mean time I followed a youtube video on how to charge your battery by using the contacts and not the port. It allowed the battery to charge up enough so I can now charge it normally. If you can get one of those battery chargers from the web that would probably be better, but I didn't have one and this worked for me.
youtu.be/sx9VzNu1ydM
Me too .. when i get that .. i keep it that way for 2-3 hr and it is charged .. if not use malticharger ..

[HELP] Flashing Orange LED Light, followed by no light at all.

Ok basically I had my first battery drained completely (my phone was around 1 year ++).
I've been experiencing battery drains on my phone such that it is discharging faster than it chargers and I also realized that I'm unable to connect to the PC/ unable to mount SD card.
Knowing that my problem exists, I went on to a repair shop and they replaced my port for $S90 SGD. After replacing my port, I was happy that my phone can finally be connected to my PC without any problems..
Until one day, I realized my phone was discharging faster and soon it reaches 0% on my screen. I quickly plugged in the AC wall adapter and continuing using (by right it shouldn't go flat). To my surprise it went flat and I couldn't charge my battery at all, I was having the Orange LED light.
So I went to the repair shop again and they sort of bumped my battery up and charged my phone. Seeing that my battery discharges faster than it charges, they told me they my battery is damaged and so I went on to get a new battery...
New battery came, I plugged in, turned my phone on successfully without any problems. Battery was at 65%. I left it few hours to charge and WTF my battery turns to 19% and eventually flatten out again .
Now here's the thing.
My 1st battery, (Totally unable to charge, No blinking orange LED)
My 2nd battery, when I leave it for a few hours (I plugged it in and there's orange LED), and soon there's not even an orange LED light anymore.
I really do not know what the hell is wrong with my phone. I'm so disappointed. I just thought that it might not be my battery's problem because a brand new battery shouldn't have any problems..
Really need some advice noww :crying:
Gonna cry. Wth is wrong with my phone?!
xLuck515 said:
Really need some advice noww :crying:
Gonna cry. Wth is wrong with my phone?!
Click to expand...
Click to collapse
You might have apps that are drawing too much current, a charger that's not supplying enough or is not recognized as ac charging.
Install current widget or something similar to see both how fast your battery is draining and how much current the charger is supplying.
xLuck515 said:
Really need some advice noww :crying:
Gonna cry. Wth is wrong with my phone?!
Click to expand...
Click to collapse
My old Inc S did the same thing as what your describing, and the charger port was faulty. I had to wiggle the cord into the perfect position to get it to charge, and even then it only actually charged half the time. Got it replaced by bell.
When you plug your charger cord in, does it wiggle a lot to the left or right? As in more that it normally should?
Nonverbose said:
You might have apps that are drawing too much current, a charger that's not supplying enough or is not recognized as ac charging.
Install current widget or something similar to see both how fast your battery is draining and how much current the charger is supplying.
Click to expand...
Click to collapse
The problem is I can't even turn on my phone at all to install any apps because my battery is completely drained. I just don't get it how come my phone drains the battery faster than it charges. Perhaps it's my charger not supplying enough power .
It's my second battery already and I'm now sure that it is not a battery problem.
Should I change an adapter (like maybe the iPhone adapter head) and use my usb cable to charge my phone. Will it provide more current
ZaySk said:
My old Inc S did the same thing as what your describing, and the charger port was faulty. I had to wiggle the cord into the perfect position to get it to charge, and even then it only actually charged half the time. Got it replaced by bell.
When you plug your charger cord in, does it wiggle a lot to the left or right? As in more that it normally should?
Click to expand...
Click to collapse
Well, I am not sure whether if it was charging port that was fault. It indeed charged when I tried my 2nd battery when it first came it had 65%. I went on to charge it and the percentage drops when it was charging (when the phone is off) . Perhaps it's not the apps that are draining all the current.
My phone is losing current... My 2nd battery is also completely drained off after sometime and I'm unable to on my phone. Irritating max.
My charging port just got replaced because I cannot mount my SD to the computer and I had it replaced and I was able to connect to the computer and LED indicates it charges.
What could be the other reasons that my phone is losing current? I'm not sure about hardware parts, but maybe perhaps it's the charging gland or whatever things inside the phone that is damaged?
Leave charger plugged in while light flashing. If the light goes off unplug and plug again. You might need to do a few times but the orange light should stay on eventually. Let it charge a while before switching back on. Good luck.

[Q] Battery not keeping charge?

Hi,
So I've had my hd7 from when it first came out and have had no major issues with it till this one came about.
Basically when i go to charge it, it will charge up to a maximum of 30% if that before quickly draining itself, i've tried a replacement battery and it does the exact same with that one.
Could it be perhaps the charging socket as I have tried multiple chargers with my phone.
do several charge cycles...
DynamiteAndy said:
Hi,
So I've had my hd7 from when it first came out and have had no major issues with it till this one came about.
Basically when i go to charge it, it will charge up to a maximum of 30% if that before quickly draining itself, i've tried a replacement battery and it does the exact same with that one.
Could it be perhaps the charging socket as I have tried multiple chargers with my phone.
Click to expand...
Click to collapse
is the battery curved at the sides? "pillow shaped", you know damaged by aging?
if not, the replacement could be defective... possible, but not 100%, try the charge cycles to see what happens...
regards.

HTC charging slowwwwwww

hi.
i got the htc for about 3-4 months. at beggining it was perfect. good battery and charging FAST AS FCK , but now, it charges SO slow.
im using the original htc cable to charge it, the cable that came with the phone. and plugged in to the wall plug.
if im using the phone while its charging its just not charging and even the battery still goes down WHEN ITS CONNECTED. so for it to charge i need for like 3-4 hours not the touch the phone at ALL.
at the beggining when i got the phone i could be gaming on the phone and still battery whould go up. now even if everything is closed, ONLY whatsapp is open and im on whatsapp the battery keep going down.
all my apps are closed and nothing running.
any solutions for it or what should i do?
Dear guyeee,
It seems that your problem is related to the HTC charger itself.
I have a suggestion that you probably should replace your HTC charger set, due to
prolonged usage of heavy gpu loading while charging.
I also would recommend that you should not always using your phone to perform heavy task /multi-tasking while charging.
Doing so will shorten the life-span of your HTC battery and damage both your HTC inbuilt battery and charger easily, and worn out or misbehaviour eventually after a couple of months.
They are also many other reasons to cause this behaviour, like
Dropping your charger too often ,or the wire for your HTC charger , etc..
It 's just some advice from me. Based on my observation and some little , minor experience.
Not saying that I'm always right , but I did my best here to help you out.
Lastly, hope you solved your problem soon and your HTC one is back alive as normal. Cheers ?
guyeee said:
hi.
i got the htc for about 3-4 months. at beggining it was perfect. good battery and charging FAST AS FCK , but now, it charges SO slow.
im using the original htc cable to charge it, the cable that came with the phone. and plugged in to the wall plug.
if im using the phone while its charging its just not charging and even the battery still goes down WHEN ITS CONNECTED. so for it to charge i need for like 3-4 hours not the touch the phone at ALL.
at the beggining when i got the phone i could be gaming on the phone and still battery whould go up. now even if everything is closed, ONLY whatsapp is open and im on whatsapp the battery keep going down.
all my apps are closed and nothing running.
any solutions for it or what should i do?
Click to expand...
Click to collapse
I would at least try a different charger to see if problem is the charger or the HTC.
If it also gains charge slowly with an other charger it is likely your HTC.
Are you running any custom ROM?
Have you tried to restore to factory default yet?
Kind regards, Stefan.
My charger had that problem too.I tried my Samsung charger(since it also is mini usb) with it and now it charges
fast!

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