Related
Hi, I have recently acquired (mid Sept. 2007) a TyTN II device: really a very good and nice device ... till yesterday.
Maybe my experience could be shared with some of you...
Yesterday my device suddenly turned off apparently because battery very low (i.e. less than 5% according to the manual): this is strange because as far as I remember my battery was charged enough to survive more than one day considering that I did not use Wifi/Bluetooth or many phone calls.
By the way, the problem occurred when I attempted to recharge the device: it spent hours under recharge but the power led never become green, but remained orange. I attempted anyway to startup the device, but as soon as the Windows OS started it automatically shutdown because battery too low was detected.
I performed several software reset and finally an hardware reset, while attempting also to recharge it also via USB but without any positive effect.
I contacted HTC which suggested me ... to provide back the device most likely for being replaced according to the DOA (Dead On Arrival) policy.
Please note that according to some tests I performed on the battery, this seems to be charged and the problem relying on the device or OS which do not recognize it as charged but so low that no operations are permitted.
Has some one experienced a similar issue with this new HTC device ?
Cheers,
Max
GF's 8125 did almost the same thing; wouldnt charge past 10% and kept sending notification after notification; this was literally right out of the box. Cingular/AT&T suspected the battery but replaced the 8125 as well.
So far I have not seen other reports of this for TyTn II. It is however a reasonably common problem with many different brands of phone.
Mike
Could be a Power managment issue its not uncommen at all. things go wrong in all electronic devices think of the millions of Kaisers that will be sold in the coming months a few are bound to messed up from the factory. Its like buying a car you know ****s guna happen but you buy it anyway since it looks really nice that first day!
Did you all charge using the supplied wallcharger instead of via USB?
JwY said:
Did you all charge using the supplied wallcharger instead of via USB?
Click to expand...
Click to collapse
Make your kaiser power off, and use wallcharger. If it still doesn't work, call for HTC..
Some problems are solved by letting the internal battery drain, by leaving the device without the battery for a couple of days.
That issue can happen if you (almost) run out of battery.
Best practice: NEVER EVER run down your battery below 5% ! As soon as it reach 10%, switch off if you dont have charger at that time.
You might go below 10%, but take the risk .... !
It is known to us that the new Windows Mobile 5.0 supports persistant memory (your data will not lost when the battery runs out 0%), but it does not say that you will not be able to charge the battery!
More explanation? And how to revive the battery?
Read this thread:
http://www.modaco.com/Warning-Battery-Chargin-t233233.html
It is well explained, how that happen and how to recover the battery
gogol said:
That issue can happen if you (almost) run out of battery.
Best practice: NEVER EVER run down your battery below 5% ! As soon as it reach 10%, switch off if you dont have charger at that time.
You might go below 10%, but take the risk .... !
It is known to us that the new Windows Mobile 5.0 supports persistant memory (your data will not lost when the battery runs out 0%), but it does not say that you will not be able to charge the battery!
Click to expand...
Click to collapse
ey man, i followed the recommended procedure for the three firsts battery charges. First i plug the PDA and let charge at 100%, then i let the battery goes to 0% (yes, the PDA goes off, of course) and then plugin onto the wall charger, and let charge to the 100%, repeating this procedure three times.
I do this also with my previous PDA, Hermes. And no problem leting the PDA going to 0%...never see this problem before.
What is the supossed problem leting the battery goes to 0%?
Regards.
EDIT: Found this interesting information about LiIon... http://en.wikipedia.org/wiki/Lithium_ion_battery and http://www.batteryuniversity.com/parttwo-34.htm
jcespi2005,
I simply dont know I just shared the link that I knew from modaco which is useful in this case.
Maybe this is not 100% the case, but as I said "best practice" ... something that it is better to follow to avoid this issue as you should read already that quite a lot of people affected by this very low depleted battery.
gogol said:
jcespi2005,
I simply dont know I just shared the link that I knew from modaco which is useful in this case.
Maybe this is not 100% the case, but as I said "best practice" ... something that it is better to follow to avoid this issue as you should read already that quite a lot of people affected by this very low depleted battery.
Click to expand...
Click to collapse
The modaco thread talks about Wizard, i think it's not 100% the same as Kaiser, cause is not the same battery, and the hard charge interface on the PDA can be different. I'm going to make a deep research about model and manufacturer for the Kaiser Battery, to see what can be the issue.
Anyway, i let my Kaiser goes 0% three times and charge fine for the three times. So i beleave the issue is not related with the battery itself. Can be the charger? don't know...
What is the model and manufacturer for your Kaiser battery, please?
Mine is Samsung model KAIS160.
Just checked and I have the same battery, SAMSUNG KAIS160.
I have now seen another report on another forum with this problem (Kaiser). I suggested the standard method as used when the refusing to charge issue arose with the Hermes (TyTn).
(It worked by the way!)
i.e.
1
Remove the battery for half an hour or so
2
With the battery still removed connect and switch ON the official (1000mA) MAINS charger (Not other brands that deliver only 500mA)
3
Now insert the battery
4
Wait for up to 5 mins for the Red LED to change to Orange
Repeat steps 3 and 4 if you have no success after waiting for a reasonable time.
(If that fails then elsewhere I have reported the technique of delivering a charge to the battery using a couple of AA batteries)
My view for what it's worth:
Although in rare cases there may be a faulty battery, in the main the problem is not caused by the battery. The likely explanation is that the circuit that detects the battery's presence, fails to detect the battery when the battery charge is very low. In other words there is no problem with battery but the battery charge detection circuit is either frozen or does not switch on when the battery charge is too low.
This issue I see reported across many brands of phone and is not a WM specific problem.
Mike
mikechannon said:
My view for what it's worth:
Although in rare cases there may be a faulty battery, in the main the problem is not caused by the battery. The likely explanation is that the circuit that detects the battery's presence, fails to detect the battery when the battery charge is very low. In other words there is no problem with battery but the battery charge detection circuit is either frozen or does not switch on when the battery charge is too low.
This issue I see reported across many brands of phone and is not a WM specific problem.
Mike
Click to expand...
Click to collapse
Many thanks for the information, this confirms my suspects about the interface to the battery, and not the battery itself... i see this issue time ago with one Nokia 6100, and solve it with the same procedure you write. Sometimes LiIon battery gain some charge if you place in the refrigerator for a while (cool helps LiIon batterys, and warm hurts).
Regards.
EDIT: More info about charging LiIon battery here http://www.batteryuniversity.com/partone-12.htm
Seems there is no need to make three charge/discharge cycle before use the LiIon battery. Simply you can use and charge in any moment. Really is better sorts and many charges rather than less and longs charges/discharges.
Power Failure.
Hi guys,
Well the USB did the trick.
Don't forget the Red Wire is the + (Positive)
and
the black Wire is the - (Negative).
A few minutes holding in place did the trick.
Thanks a lot for this thread, I actually had the feeling that I have lost the Kaiser.
Ronen
irsw said:
Hi guys,
Well the USB did the trick.
Don't forget the Red Wire is the + (Positive)
and
the black Wire is the - (Negative).
A few minutes holding in place did the trick.
Thanks a lot for this thread, I actually had the feeling that I have lost the Kaiser.
Ronen
Click to expand...
Click to collapse
what USB trick? what wires, and where do you put them in the phone? thanks!
nevermind, just tried it and it definitely charged the phone, but when i then plugged it into the charger it the battery just decreased like before
theromanone said:
what USB trick? what wires, and where do you put them in the phone? thanks!
Click to expand...
Click to collapse
Hello,
Take a USB cable (the one like you use to sync your pda) cut it in the middle, expose the wires inside.
The red wire (+) is to be attached to the PLUS of the battery, and the balck wire (-) is to be attached to the minus of the battery.
About one minute and fater re-install the battery and try charging again, this should do the trick.
You can also use 2 AA batteries in the same manner.
Yours,
Ronen
just happened to mine after only a month. Contacted att and the forum and had to get it replaced. So far nothing wrong with this one!
jcespi2005 said:
Many thanks for the information, this confirms my suspects about the interface to the battery, and not the battery itself... i see this issue time ago with one Nokia 6100, and solve it with the same procedure you write. Sometimes LiIon battery gain some charge if you place in the refrigerator for a while (cool helps LiIon batterys, and warm hurts).
Regards.
EDIT: More info about charging LiIon battery here http://www.batteryuniversity.com/partone-12.htm
Seems there is no need to make three charge/discharge cycle before use the LiIon battery. Simply you can use and charge in any moment. Really is better sorts and many charges rather than less and longs charges/discharges.
Click to expand...
Click to collapse
Hi Mike,
Had my Kaiser sent to a lab, they are checking it but they are saying it is a faulty board.
The battery is ok although I bought a new one and tested it to find still the same problem.
Thanks.
So here's what happened:
I just got my hTC HD7, it had some juice alredy so I played around with it, when the battery got empty, I charged it. But my plug has a on/off switcher. I tripped over it and turned it off. This was the first time I charged the phone. What shall I do? I put the phone back in the box. Shall I get a new battery or charge the phone again? HHHEEELLLPPP!!!!
Just leave it to charge? Accidentally turning off the charger while the phone is charging doesn't do it any damage. I knock the plug loose all the time.
Tuskuno said:
So here's what happened:
I just got my hTC HD7, it had some juice alredy so I played around with it, when the battery got empty, I charged it. But my plug has a on/off switcher. I tripped over it and turned it off. This was the first time I charged the phone. What shall I do? I put the phone back in the box. Shall I get a new battery or charge the phone again? HHHEEELLLPPP!!!!
Click to expand...
Click to collapse
A full charge for the first time can be interruped without issue, lithium-ion batterys do not carry a charge memory unlike older handsets where you did have to give a full charge from the outset.
To get the best life from your battery or spares try to do the following:
Try to keep the handset out of any heated environment (eg; a car on a sunny day with windows closed) as this could stress the battery and decrease the charge life.
Do not use another charger that could stress the battery with over voltage (keeping it plugged in after full charge with the regular charger will not affect the battery) the battery will degrage however if it were allowed to exceed the 4.20V/cell limit.
If storing a spare battery for an extended period of time it is recommended that the charge level is around 40% for optimum lifespan.
Hope this helps,
Creamy
was gonna start a new thread but this is a little related.
I am now seeing a good amount of 1500mAh batteries on ebay(link below), any thoughts?
http://shop.ebay.com/i.html?_trkpar...s&_sticky=1&_trksid=p3286.c0.m14&_sop=3&_sc=1
1600mAh: http://cgi.ebay.com/1600MAH-HIGH-CA...694?pt=LH_DefaultDomain_3&hash=item1e624427d6
creamy said:
Do not use another charger that could stress the battery with over voltage (keeping it plugged in after full charge with the regular charger will not affect the battery) the battery will degrage however if it were allowed to exceed the 4.20V/cell limit.
Hope this helps,
Creamy
Click to expand...
Click to collapse
first off, thanks for that helpful tip on saving batter power. i just have a question concerning the above mentioned (quote) do computer/laptop usb ports supply the same voltage as the charger that came along with the phone? will it hurt the stock battery if i always use the laptop usb port to charge my phone?
thanks in advance
dapoharoun said:
was gonna start a new thread but this is a little related.
I am now seeing a good amount of 1500mAh batteries on ebay(link below), any thoughts?
http://shop.ebay.com/i.html?_trkpar...s&_sticky=1&_trksid=p3286.c0.m14&_sop=3&_sc=1
1600mAh: http://cgi.ebay.com/1600MAH-HIGH-CA...694?pt=LH_DefaultDomain_3&hash=item1e624427d6
Click to expand...
Click to collapse
i have this ONE adn THIS
moonshines said:
i have this ONE adn THIS
Click to expand...
Click to collapse
any improvement from the original one that came with phone?
thanks
dapoharoun said:
any improvement from the original one that came with phone?
thanks
Click to expand...
Click to collapse
the first one seems to be the same as the stock battery but the second will surely get you through a day without charging with all phone features on(data,wifi as in everything) or a whole day of heavy calling and sms. but if there are only a select features turned on or on stand by mode roughly it will last you two - two and a half.
moonshines said:
first off, thanks for that helpful tip on saving batter power. i just have a question concerning the above mentioned (quote) do computer/laptop usb ports supply the same voltage as the charger that came along with the phone? will it hurt the stock battery if i always use the laptop usb port to charge my phone?
thanks in advance
Click to expand...
Click to collapse
Seriously, c´mon guys, if the battery dies, just replace it, charge the battery how you want (partial charge is better for Li-based batteries than a full charge), also, HD7 stops charging the battery once it reaches maximum charge level, so if you keep it on charger, green LED will be on, but no charging is done, this is to prevent stressing the cells (cells are most stressed when on full charge and fully discharged). So no worries here .
Since I got my HTC One Black, I have always thought it was fairly fast to discharge and really slow to re-charge.
In a normal day my phone will go from 100% to about 30% over 15 hours, with pretty minimal use, 1 or 2 quick calls, 4 or 5 texts and that is about it - does that sound right for discharge battery speed?
As for recharge, well this morning at 10am it was on 29% so i plugged in the charger, 3 hours later (1pm) without the phone being used at all it is on 64%. At that rate it would take from about 10am until about 5/6pm to charge from 29% to 100%, 6 hours for a 2/3rds battery recharge seems like along time to me.
Do your HTC Ones take this long or do i maybe have a phone problem?
Thanks
Update at 3pm it is now at 79%.
download gsam-battery-monitor, use your htc one for one day and post a screenshot.. also check your wakelocks with wakelock-detector..
Keep in mind the One is picky about its chargers. If you're not using the official HTC charger and cable that came with the phone, there's a decent chance it's reducing the milliamperage reaching the battery. Presumably HTC wants to protect the battery from overcharging or unstable voltage from 3rd party chargers, since the battery is not replaceable. When I first got the One, I noticed it was charging slow with my old Galaxy S3 charger and high capacity iPad charger. Battery Monitor Widget confirmed what I was experiencing; I was getting 300-400 mAh out of my 1000 mAh and 2100 mAh non-HTC chargers. Once I plugged in the stock HTC charger, the amperage reaching the battery drastically increased. There are some 3rd party USB cables that can cause slow charging also.
henrybravo said:
Keep in mind the One is picky about its chargers. If you're not using the official HTC charger and cable that came with the phone, there's a decent chance it's reducing the milliamperage reaching the battery. Presumably HTC wants to protect the battery from overcharging or unstable voltage from 3rd party chargers, since the battery is not replaceable. When I first got the One, I noticed it was charging slow with my old Galaxy S3 charger and high capacity iPad charger. Battery Monitor Widget confirmed what I was experiencing; I was getting 300-400 mAh out of my 1000 mAh and 2100 mAh non-HTC chargers. Once I plugged in the stock HTC charger, the amperage reaching the battery drastically increased. There are some 3rd party USB cables that can cause slow charging also.
Click to expand...
Click to collapse
It is the original charger.
are you on a stock rom or not?
some programs/apps/widgets you installed might do this
if nothing is working for you try factory re-setting your phone and use it without installing any new apps and monitor the battery consumption-charging behaviour
Dr.Jamil said:
are you on a stock rom or not?
some programs/apps/widgets you installed might do this
if nothing is working for you try factory re-setting your phone and use it without installing any new apps and monitor the battery consumption-charging behaviour
Click to expand...
Click to collapse
It is stock ROM 4.2.2 and there are very few extra apps etc.
I went through the apps list via settings and disabled loads of things, like facebook, twitter, playbooks, playmags etc. etc. I also have started using power saver with reduce screen brightness and save cpu power selected and the battery life now seems a lot better having only lost about 20% of power today rather than 70%.
Dont know if charging will be any faster though, will plug it in now and see how much charge it gets in 2 hours.
I've noticed the same issue with using other chargers. My question is, is there a car charger that would be able to properly charge it?
automaddux said:
I've noticed the same issue with using other chargers. My question is, is there a car charger that would be able to properly charge it?
Click to expand...
Click to collapse
Don't hijack my thread, post your own question and don't change the subject matter of someone else's thread!!!
So like the title said i have replaced the battery in my P9, with an original battery. It has the same part number and all that. I have noticed that the phone won't charge the replacement battery, i have returned the new battery in warranty and revived another one. Same thing, the phone starts up as soon as you plug in any kind of power source to it , like a charger, but no charging notification. The notification light pulses in rare intervals (some thing of 10 secs or more) but it's not steadily on like when normally charging. And the most vexing thing is : if i replace the original battery it charges. Unfortunately the the original battery now has the bad habit of cutting out on me at random from anywhere 47% or bellow .... The phone is nearly 3 year old now.
Have you given the new batteries some time to charge? Maybe they were delivered to you fully discharged.
First one was on 85% the second on 60% or so. I kept the 1st one on charger for a whole weekend... Still nothing
Have you tried to callibrate the original battery (you say it suddenly drops if below 40%)?
Yes, I have allowed the battery to run down to 3% and the phone turning itself off. Then fully charged it while being off. So the original battery is just plain old, nearly 3y old. The problem is that the phone refuses to charge the new batteries regardless of original charge. Also it turns automatically on when you plug in a charger, not just showing the charge animation. That is not normal behavior.
olaf2k4 said:
Recalibrate how?
Click to expand...
Click to collapse
Did you try to search?!
There is a thread on battery calibration (XDA, Huawei P9, Q and A
https://forum.xda-developers.com/showpost.php?p=75592069&postcount=18
zgfg said:
Did you try to search?!
There is a thread on battery calibration (XDA, Huawei P9, Q and A
https://forum.xda-developers.com/showpost.php?p=75592069&postcount=18
Click to expand...
Click to collapse
I've done that after reading you'r message , but i have already done the steps not req root. And i'm not willing to root my phone.
P9 also not charging
Did you manage to find a resolution to this issues? I'm having the same problem with my P9. I changed my battery, and it now won't charge. It turns on ok, and everything seems to be working. When I plug in the charging cable, it makes the sound it usually does, the battery symbol flashes green but instantly turns white again. When the phone is off, plugging the cable in switches it on, but no charge. I've had two replacement batteries, both have the same issue. Also, the original battery is now doing the same. I'm wondering if I damaged something while removing the battery.
domj81 said:
Did you manage to find a resolution to this issues? I'm having the same problem with my P9. I changed my battery, and it now won't charge. It turns on ok, and everything seems to be working. When I plug in the charging cable, it makes the sound it usually does, the battery symbol flashes green but instantly turns white again. When the phone is off, plugging the cable in switches it on, but no charge. I've had two replacement batteries, both have the same issue. Also, the original battery is now doing the same. I'm wondering if I damaged something while removing the battery.
Click to expand...
Click to collapse
I think it's problem in charging IC or port.
Hi all
Had same issue with replacement battery
After replacement battery isn't charging. Problem is in bad connections
(probably from long shelf storage connectors got rusty)
Voltage was fine but temperature reading was way off (very low -2) and phone didn't charge battery
Problem is that there was no error message about battery temp.
After cleaning the contactors battery reading became normal and it started charging
Anybody ever had any solution to this problem? I have the same issue. Battery replaced - not taking any charge. If micro USB charger plugged in - the phone turns on. If it is already turned on plugging in the charger the screen flashes the % of the charge and nothing.
Have a Note 8 that was draining the battery real fast all the sudden. It's on android 9. I would charge it to 100, let it sit with screen off and in about 30min. it was down 59%. This kept happening. One day it went down to 0% and didn't charge anymore. So I changed the battery. It did the same thing. Depleted too fast. When it went down to 0%, again phone would not turn on nor charge again. This is what I have gone thru so far with this phone:
Replaced the battery 3 times.
Replaced the charging port flex cable
Tried several Samsung chargers
Wipe data/factory reset X2
Wiped cache X2
No apps are on the phone.
Even with all that the batteries still drain quickly. If they go to 0%, phone won't charge again. Phone will not turn on and charge until I put a new battery replacement in it-only for it to drain fast.
The only thin I have not replaced was the logic board. Could this be a logic board issue or software issue?
prahsper said:
Have a Note 8 that was draining the battery real fast all the sudden. It's on android 9. I would charge it to 100, let it sit with screen off and in about 30min. it was down 59%. This kept happening. One day it went down to 0% and didn't charge anymore. So I changed the battery. It did the same thing. Depleted too fast. When it went down to 0%, again phone would not turn on nor charge again. This is what I have gone thru so far with this phone:
Replaced the battery 3 times.
Replaced the charging port flex cable
Tried several Samsung chargers
Wipe data/factory reset X2
Wiped cache X2
No apps are on the phone.
Even with all that the batteries still drain quickly. If they go to 0%, phone won't charge again. Phone will not turn on and charge until I put a new battery replacement in it-only for it to drain fast.
The only thin I have not replaced was the logic board. Could this be a logic board issue or software issue?
Click to expand...
Click to collapse
To rule out it being a software/firmware problem update it if you can or if you can't update then downgrade but stay with the same bootloader version.. If it does it after doing that then it's 100 percent a hardware problem.
Both my wife and I have Verizon Note 8s. We received the June patch a few days ago and have experienced SEVERE battery drain. In the battery usage stats there is no application that seems to be causing the drain. We've not had these phones very long (maybe 16-18 mo) and believe this is absolutely related to the June 2020 security update. I'm not sure if this issue is specific to the Verizon version of the patch or if this would affect more Note 8s. I'm just trying to find proof that it was the update.
I am a tech so yes I did the repair myself. Just looking for a second opinion on this. I bought the batteries from amazon and had a good condition battery from an old Note 8 repair leftover.
However, I cannot do anything more as far as testing because I need to purchase another battery. That is the only way to get the phone back on because like I mentioned once the battery drains out phone doesn't charge anymore unless I put a new battery in. As long as I don't let the phone drain to 0% I can keep using it and charging it.
But for now to do any of the tests mentioned here I would need to get another battery first.
prahsper said:
I am a tech so yes I did the repair myself. Just looking for a second opinion on this. I bought the batteries from amazon and had a good condition battery from an old Note 8 repair leftover.
However, I cannot do anything more as far as testing because I need to purchase another battery. That is the only way to get the phone back on because like I mentioned once the battery drains out phone doesn't charge anymore unless I put a new battery in. As long as I don't let the phone drain to 0% I can keep using it and charging it.
But for now to do any of the tests mentioned here I would need to get another battery first.
Click to expand...
Click to collapse
Some of the phones that would drain to 0 wouldn't charge again and Samsung was replacing the batteries in those ones but some people have been able to get them to charge again so if you have a wireless charger put the phone on BOTH the wireless charger AND the wired cable charger and leave it over night and it may or may not work but you have nothing to lose so..
Well I have found the issue and only issue. It was the logic board. The power IC chip is bad. After purchasing and connecting the new logic board everything on this note 8 is working perfectly. Battery charges, holds its charge like it supposed to. Battery drain is gone. And I can let the battery drain to 0% and charge it up again with no problem. So eventually, when I get the time, I will replace the power IC on the bad board. But for now, all is good.
Thanks to you all for your assistance.
prahsper said:
Phone will not turn on and charge until I put a new battery replacement in it-only for it to drain fast.
Click to expand...
Click to collapse
What exactly do you mean when you say "put a new battery replacement in"? You mean that you have opened the phone and put in new batteries? How did you put it back together? It is supposed to be sealed, and many things can go wrong after opening the enclosure.
Master_yoda said:
What exactly do you mean when you say "put a new battery replacement in"? You mean that you have opened the phone and put in new batteries? How did you put it back together? It is supposed to be sealed, and many things can go wrong after opening the enclosure.
Click to expand...
Click to collapse
Instead of for someone typing out the answer to that just go to YouTube and search for Samsung Galaxy Note 8 battery replacement and you'll see the entire process!
MrMike2182 said:
Instead of for someone typing out the answer to that just go to YouTube and search for Samsung Galaxy Note 8 battery replacement and you'll see the entire process!
Click to expand...
Click to collapse
My comment was not so much about the process, but about the result. Or shall I say consequences of the action? If one opens the seal, replaces the battery (not just once, but several times) and then complains about the battery not working normally is in my opinion a bit cheeky.