I recent buy a Mate S, I'm the first owner. My issue with it is that it wont go on 4g+, it appears only 4g in the right top corner of the screen. I had already changed two operators, first time I was on Vodafone 4g+, and now I'm on Orange 4g+., I taught the mobile operator was the problem but...
I've called the operators, and they told me the problem is not from them because they already have my phone settings in their data base and should had worked.
When I get the nano sim out, and put it for example in a S6 Edge, or S5 Neo, 4g+ connection is avaible, but when i get it back in my Mate S, it wont work.
I've checked already the access name points: Name, Apn, Proxy, Port, Server, MCC, MNC, and they are all the same, like the other phones.
I turned on the 4g+ function from the phone internet menu, the phone restarted automaticaly and nothing hapens, just 4g.
My country is Romania, from Europe and i have the curent firmware CRR-L09C432B361,EMUI 4.0.1, android 6.0
My frustration is that I pay for 4g+ speed, and my phone is brand new. The seller wont change the phone because it has pass 31 days from the buing time.
I've sent it in service, but the only thing they done was an update, stock firmware and new update with the same problem...
Please help me with and advice, i am very greatefull, have a nice day and please excuse my gramatical problems, i don't excelate in english.
This is my first post, please be gentle.
Marchiano88 said:
I turned on the 4g+ function from the phone internet menu, the phone restarted automaticaly and nothing hapens, just 4g.
My country is Romania, from Europe and i have the curent firmware CRR-L09C432B361,EMUI 4.0.1, android 6.0
My frustration is that I pay for 4g+ speed, and my phone is brand new.
Click to expand...
Click to collapse
Same problem with my phone and I'm from Romania too. I've already wrote to Huawei and I'm still waiting for their answer. You can also contact them here: http: // consumer.huawei.com/ro/contact-us/index.htm?tag=email
vertissimos said:
Same problem with my phone and I'm from Romania too. I've already wrote to Huawei and I'm still waiting for their answer. You can also contact them here: http: // consumer.huawei.com/ro/contact-us/index.htm?tag=email
Click to expand...
Click to collapse
Hy, I'm glad for your reply. I wrote to huawei too, 2 weeks ago and they still didnt answer...lack of support from them. No explanation, shame on them
Marchiano88 said:
Hy, I'm glad for your reply. I wrote to huawei too, 2 weeks ago and they still didnt answer...lack of support from them. No explanation, shame on them
Click to expand...
Click to collapse
No worry, if i'm not getting any answer soon, i'll call them at TelVerde România: 0800400896. Somehow, i'll find an answer. The phone is ok, but I would like to use the 4G+ connectivity too. I'll write here when i'il have an issue.
Where is the option to select 4g+ in the settings? I have B361.
zan. said:
Where is the option to select 4g+ in the settings? I have B361.
Click to expand...
Click to collapse
Settings -> The first "More" -> Mobile Network -> The last option "Frequency aggregation" (that must be "on").
Huawei answered me. They told that the Huawei Mate S has 4G+ capabilities, that it can aggregate romanian frequencies carriers (for example, band 3 and band 20 for Vodafone Romania which means the 1800 MHz and 800 MHz bands aggregation). But the speed is limited because the phone is LTE Cat 4 only.
And the most important, the 4G+ icon is a standard protocol of the phone and it is possible to see 4G icon instead 4G+ icon even then the frequencies aggregation is realized. In romanian: pictograma de 4G+ reprezinta un protocol standard al smartphone-ului, de aceea este posibil ca in dreptul liniilor de semnal sa va apara specificat tot conexiune 4G, desi smartphone-ul este conectat la 4G+ prin agregarea benzilor.
The last part seems a little strange to me: I have a 4G+ connection, but the phone shows only a 4G icon and the speed is max 150 Mbps because LTE Cat 4 capabilities. For me that is like the phone is a 4G phone only with a menu option that makes you believe you have a 4G+ phone.
I think that I'll go to the service center too.
Related
Hi guys,
I brought my first xperia from my phone serivce provider, and it always had the "3g" symbol at the top. However, when my xperia broke, I had to buy another one and got one of ebay. Since I brought the new one, my phone always has the 3 on top. I'm currently using the firestorm valkyrie rom which as the htc interface. When I go to the data connections it says an option (3g) "change to gsm mode" and on is selected. Even when I toggle that, it still always has the E symbol. What do I need to do? I know my sim card is cabable of getting the 3g. But this is a real pain because every now and then my phone just doesnt receive service, so I constantly go onto the comm manager and then it seems to just click that there's service and shows 2-3 bars. Then all of a sudden again after a while there'll be no service. So I'm guessing that's because of the E thing. It shouldn't be my current location as I've never experienced this before.
Is there a setting I can go to to get the 3g symbol? Or a patch I might need for the phone?
Please help
Kindest regards.
You need to change while the connection is not active, I believe. Or... you got the Xperia version incompatible with your network... Or... the ROM is buggy, try another.
sorry, I need to change specificially what when the connection is not active? Say you mean, turn off my phone settings and not connect to the network and then adjust something? It is not the rom. and the seller on ebay has stated that it is a 3g phone - many others have brought it as well with no complaints.
3G settings on x1
Hi
For some reason your phone is only camping on the GSM network (G or E indication depending if your carrier provide GPRS or EDGE on the GSM) instead of the 3G network (which you have been using before).
In settings, communications you should be able to set "3G change to automode" to on,
When this is set your network provider will tell your phone to use the 3G as preffered network, but when coverage is not good enough it will drop you back to 2G (which has a better reach due to lower frequency band).
If it does not happen automatically there might be another setting that is wrong,
goto settings, all settings, personal (tab), Phone.. then choose the "band" tab (need to go to the left with the arrows) , then you have the dropdwn lists to set:
select you network type (need to set auto or wcdma to get 3G)
select your GSM/UMTS band (need to set 900+1800 for europe, 1900+850 for us, dont know who is using 2100+800)
once changed the phone will restart the phone part and search for your carrier in the right band.
good luck
Hi,
Thanks for your reply. I had changed the automode to on. But still had the E.
I went to the setings, and band tab, and i had selected:
Select your network type:
(blank)
Select your GSM/UMTS band:
Auto.
I changed the first oen to auto, and as for the last, here in Australia I'm with Tesltra which is 850 UMTS? I think I read online. Anyway it didn't have the option in there, so I went through them all but wouldnt get service at all except for the first: GSM (900+1800)+UMTS(2100+900). and Auto. I think my last experia might have had auto for all of those too. Anyway with those only two options working, I still get the E icon. Even tried setting aeroplane mode on and then off to see if it might register, but it didn't.
sianlee said:
Hi,
I changed the first oen to auto, and as for the last, here in Australia I'm with Tesltra which is 850 UMTS? I think I read online. .
Click to expand...
Click to collapse
I see , Telstra is one of very few networks that use 850 for WCDMA so they might be using a different RADIO ROM than the rest of us
I saw in the thread below that there is a TELSTRA AUSTRALIA (1.03.841.8) R2AA008 version..
http://forum.xda-developers.com/showthread.php?t=477801&highlight=telstra
you probably need to flash that one to get the 3G working on telstra..
3 is using the normal 2100 so you could also try with their SIM just to check that there is nothing wrong with your hardware..
Sorry for the late reply.
I have realised that i'm in an area that doesn't support 3g. however my last xperia phone which I brought from telstra was the x1a, which had the next g network - hence I got the 3g symbol. However I have found that that I have the x1i, which doesn't list that network. I rang up telstra, and they transferred me to the sony erricson call centre, and they said you can try and do an update but it is not gaurenteed to get the next g service. I have already flashed a htc rom and don't particluarly want to change it back, unless i'm certain that I will get the next g service.
With the rom you have provided, do you think it will have the UMTS 850 band on there, and my x1i would be able to connect to it? I would have thought that it would be a hardware preference, not a software. In which case, even if I updated the rom because there is say no "chip" that allows for connecting to that band, it wont connec to it even though I may have selected the 850 UMTS band.
Sorry if that seems all over the place, but yeah... I'm not sure.
Hey
I'm live in france and i have a phone package with operator Orange
I have a little (BIG) problem with my Mi 9 when i'm at work ( on other place it's work very good)
My network 4g have issue by intermittence
exemple : i play video game online , all work and instantly while 4-5 minutes i don't have any 4g
it's random , sometime my network 4g work 30 minutes and after disappears and again and again
I did not have this problem since 1 month , it's appear since 2 weeks
Things who was tested : reboot , wipe cache , factory reset
I try to call orange , and they said to me " it's a problem with frequency of you're phone " but i don't believe that , because all 4g bands in france are compatible with Mi 9 , and i did not have this problem before
Orange have verify if they have problems with network on my work but all is good for them , and they said that no customer has reported the same problem in the zone :crying:
The only solution is to force 3g only , 0 problems with 3g
Ps : i don't think it's a harware issue because i don't have this problem on my house etc
Who have the problem ?
Someone can help me ?
Thanks
Nobody can help me please?
quadeur06 said:
Nobody can help me please?
Click to expand...
Click to collapse
Seems you are alone with this problem? Sometimes firmware updates can destroy connections. But I don't know what wrong in your case.
ok thanks
Download Netmonster and add database, then you'll see the signal in dBm and also the frequency. You can go to anfr antennes relais to check where the antennas are. I hope you buy global version otherwise you can have some issues with 4G
Can you tell me if this phone is 4xCA or 3xCA ready : when you activate 4G you'll see on netmonster 800+1800+2100+2600
Thanks
I got the same problem in France, but on the SFR Operator, in 4G as well, since Monday (maybe since Friday 31/05 but I'm always on wifi when not at work).
- Seems like, whatever the cell tower, I get almost no data out. I can make calls on 3G, of course.
- Basically, I've got almost no data output and very limited input (LTE : 7/2 Mb/S speedtest), and I got to use wifi all the time if I want to do something. On 3G, it's 3.9/0.7 Mb/s
I haven't heard of someone else having problems just yet, but that might be either a local issue (I'm near Paris) or a wider cell outage.
I don't think it's related to the phone itself, more on the operator's side, because there hasn't been an update of MIUI justifiying a different behavior.
Yes upgrade to MUI 10 with my mix 2s cause e reduction of TX output so you recieve less, i dont know it's the case for mi9
I got 50 mega in 4g+ 800+1800 with sfr
Try near an 4g antenna like 20 or 100 meters to see if you can have a good speed
matheo896 said:
Download Netmonster and add database, then you'll see the signal in dBm and also the frequency. You can go to anfr antennes relais to check where the antennas are. I hope you buy global version otherwise you can have some issues with 4G
Can you tell me if this phone is 4xCA or 3xCA ready : when you activate 4G you'll see on netmonster 800+1800+2100+2600
Thanks
Click to expand...
Click to collapse
I'm so sorry i never see you're answer...
On net monster i'm 800+1800+2100+2600
But i don't have problem now , it's dissapear and i'm happy
So i bought a sm-g998b (s21 ultra) from australia (telstra) and came to estonia, and here i dont have any carrier aggregation, volte, vowifi, doesnt work, no 4.5g, no 5g, i tried switching bands to european but it says unsuccesful with all of the bands, is there a solution for my problem? eg changing out the firmware or something else?
Everything is absolutely normal - a quick Google search would have told you the same.
Estonia doesn't have a 4G network (*country coverage is approx 2% for 4G).
- You'll have a few 4G cells in the center of Talinn
- Since 3G doesn't have VoLTE (LTE=4G), everything is in order.
- VoWIFI won't work either, because *most* of the time, the wifi network must be on your carrier broadband box.
RedWave31 said:
Everything is absolutely normal - a quick Google search would have told you the same.
Estonia doesn't have a 4G network (*country coverage is approx 2% for 4G).
- You'll have a few 4G cells in the center of Talinn
- Since 3G doesn't have VoLTE (LTE=4G), everything is in order.
- VoWIFI won't work either, because *most* of the time, the wifi network must be on your carrier broadband box.
Click to expand...
Click to collapse
You're wrong. Even your link shows, that the coverage percentage is definitely higher than 2%, in addition to the fact that this map only contains community-provided data, which might not cover all areas.
All 3 telcos in Estonia have about 99% of coverage of the whole country, two of which (Telia and Elisa) also support VoLTE for certain phones and Telia (also building 5G using DSS) supports VoWiFi.
You can take a look at CellMapper [1] and see, how many 4G towers there actually are in Estonia.
1 - https://www.cellmapper.net/map?MCC=...Band=0&showSectorColours=true&mapType=roadmap
To OP: Are you roaming or using a local SIM card?
RedWave31 said:
Everything is absolutely normal - a quick Google search would have told you the same.
Estonia doesn't have a 4G network (*country coverage is approx 2% for 4G).
- You'll have a few 4G cells in the center of Talinn
- Since 3G doesn't have VoLTE (LTE=4G), everything is in order.
- VoWIFI won't work either, because *most* of the time, the wifi network must be on your carrier broadband box.
Click to expand...
Click to collapse
you are completely wrong, estonia have had 4g+(lte-a) since 2011-2012 and coverage is 99.9% of the whole country, i have had volte and 4g+ work on my xperia xz3 since 2012-2013, i have local sim btw, i am from estonia, 2% can be for 5g rollout but thats not the issue right now, issue is i dont have any carrier aggregation on my s21 ultra and on my gfs s20 ultra, i have mine flashed with odin to SEB latest firmware but that did not resolve the issue, when i go into mobile data service menu it only shows one tower connected there and i already talked with my service provider they said that i should have at least 13 masts covering my location with perfect visiblity + all bands covered so i should be getting at least 6-800mbps (according to their test they ran on my location, yes my isp is doing tests on actual on site locations to help clients), so if anyone has any ideas as what could be wrong or should i flash any other rom on it or something? i am out of ideas, i though firmware flash would fix my issue
Haleskinn said:
So i bought a sm-g998b (s21 ultra) from australia (telstra) and came to estonia, and here i dont have any carrier aggregation, volte, vowifi, doesnt work, no 4.5g, no 5g, i tried switching bands to european but it says unsuccesful with all of the bands, is there a solution for my problem? eg changing out the firmware or something else?
Click to expand...
Click to collapse
did you find a solution?
clipdawg05 said:
did you find a solution?
Click to expand...
Click to collapse
nope no solution, tried SEB firmwares etc, but nothing, got 4.5g working now but it only works 10% of the time maybe
Haleskinn said:
nope no solution, tried SEB firmwares etc, but nothing, got 4.5g working now but it only works 10% of the time maybe
Haleskinn said:
nope no solution, tried SEB firmwares etc, but nothing, got 4.5g working now but it only works 10% of the time maybe
Click to expand...
Click to collapse
That is weird. You have the global version of the phone. It should work
Click to expand...
Click to collapse
Hi there,
I apologize in advance if the question has already been answered. I searched but found nothing.
And I apologize for my English, I'm French Canadian.
I bought a OnePlus 10 Pro 12gb/256gb, model NE2213 last week.
Everything works fine except for 5G. I only have 4G (LTE) by default but with the 5G settings app I can select the NR option to enable 5G. Everything works fine and I can use 5G without any problems.
When I restart my cell, I again come across the 2G/3G/4G option only, no 5G.
The option seems to be there and functional but it does not seem to be activated by default.
Is there a solution for this?
Thanks a lot !!
CasseDePouelle said:
Hi there,
I apologize in advance if the question has already been answered. I searched but found nothing.
And I apologize for my English, I'm French Canadian.
I bought a OnePlus 10 Pro 12gb/256gb, model NE2213 last week.
Everything works fine except for 5G. I only have 4G (LTE) by default but with the 5G settings app I can select the NR option to enable 5G. Everything works fine and I can use 5G without any problems.
When I restart my cell, I again come across the 2G/3G/4G option only, no 5G.
The option seems to be there and functional but it does not seem to be activated by default.
Is there a solution for this?
Thanks a lot !!
Click to expand...
Click to collapse
Besides your APN there's not a huge amount you can do.
Is your phone an actual NE2213 or has it been converted?
If it's the latter then that could explain things..
Thanks for your answer!
This is an original NE2213 model purchased from a Canadian website. It was 30% cheaper than the North American model and I read on the internet that the bands were compatible with 5G.
It's not the end of the world because 5G is not really deployed here in Canada but I don't understand why I can activate it via the 5G settings app but when the device restarts it seems to be desactivate.
CasseDePouelle said:
Thanks for your answer!
This is an original NE2213 model purchased from a Canadian website. It was 30% cheaper than the North American model and I read on the internet that the bands were compatible with 5G.
It's not the end of the world because 5G is not really deployed here in Canada but I don't understand why I can activate it via the 5G settings app but when the device restarts it seems to be desactivate.
Click to expand...
Click to collapse
Oh ok, crazy, an EU device being sold from a Canadian resupplied does shout region change to me and would explain things..
Are you based in the EU?
No, I live in Canada and I'm on the Bell Mobility network which uses the n66 and n78 bands for 5G.
This website sells different cell phone models less available in Canada (OnePlus, Xiaomi, etc.) but sells Chinese or international versions.
Like I say I can live with it, 4G is as fast as 5G here for now, but I was wondering if there is a solution to enable 5G directly on boot.
Fun fact, when I set up the cell for the first time, it was showing 5G in the top right but when I was done with my setup and turned off the wi-fi it was rendering 4G and i can't choose 5G in the network options.
CasseDePouelle said:
No, I live in Canada and I'm on the Bell Mobility network which uses the n66 and n78 bands for 5G.
This website sells different cell phone models less available in Canada (OnePlus, Xiaomi, etc.) but sells Chinese or international versions.
Like I say I can live with it, 4G is as fast as 5G here for now, but I was wondering if there is a solution to enable 5G directly on boot.
Fun fact, when I set up the cell for the first time, it was showing 5G in the top right but when I was done with my setup and turned off the wi-fi it was rendering 4G and i can't choose 5G in the network options.
Click to expand...
Click to collapse
Just out of curiosity, what's your expected speeds on 5G and what are you getting on 4G..I don't use 5G on purpose. I simply don't need it as 4G gives my 250Mb +
Anyone who needs more then that needs a PC
I did a live test...
5G: 69/3 Mbps (d/u)
4G: 56/5 Mbps (d/u)
I'm at home and wifi is off.
Basicallyt, not a big difference, I'm going out today and redo a test to see if the speed is really different.
Do another test outside of my home...
4g : 61/24 Mbps
5g : 141/44 Mbps.
Big difference this time!
CasseDePouelle said:
Do another test outside of my home...
4g : 61/24 Mbps
5g : 141/44 Mbps.
Big difference this time!
Click to expand...
Click to collapse
I'd say they're both slow tbh.. in comparison to my 250 or 900Mb on ,5g
Google be your area, but I'm not sure.
Can you force it with the engineering code?
dladz said:
I'd say they're both slow tbh.. in comparison to my 250 or 900Mb on ,5g
Google be your area, but I'm not sure.
iCan you force it with the engineering code?
Click to expand...
Click to collapse
I try to go to engineering mode with different solutions i found on the web with no success.
I got a connexion problem or mmi incorrect code...
CasseDePouelle said:
I try to go to engineering mode with different solutions i found on the web with no success.
I got a connexion problem or mmi incorrect code...
Click to expand...
Click to collapse
It's a key combination from the dialer I can't remember it
I tried *#*#4636#*#* but nothing happens. I also tried ##4636## and i got the connexion problem or mmi incorrect code...
I tried to install engineering mode but i got a message..."
App not installed
The package conflicts with an existing package by the same name"
So basically i don't know what to do at this time...
I think follow the 8 pro number .
Have a Google, sorry mate I can't remember for the life of me
No problem, last question, do i need to root the cell to do this ?
CasseDePouelle said:
No problem, last question, do i need to root the cell to do this ?
Click to expand...
Click to collapse
No your do not mate. Not at all
Thanks a lot i will try again
CasseDePouelle said:
Thanks a lot i will try again
Click to expand...
Click to collapse
Good luck mate, recorded knowledge will always helps others.
Reply ever with results
Ok, to enter the EngineerMode you have to press *#899#, but i only have this printscreen when arriving in the menu, I do not see any option to modify the frequency bands.
CasseDePouelle said:
Ok, to enter the EngineerMode you have to press *#899#, but i only have this printscreen when arriving in the menu, I do not see any option to modify the frequency bands.
Click to expand...
Click to collapse
Bottom option id say
Hi Guys,
Motorola pushed update with 5G support for Airtel and VI but not fro Jio. Their chatbots (lol) are saying that it's under development and will be provided but no timeline.
1- Are we really getting the update from Motorola?
2- Are there any custom ROMs that support Jio 5G?
Please help with above queries.
Easy enable 5g (g play -> force LTE app -> set NR/LTE/TDSCDMA/gsm/Wcdma -wow omg - a 5g icon appeared on top, omygod wow, how is this possible (to be honest, your operator has access to the phone and for your phone it has its own Operator user profile (motoedge20pro) and until the operator himself decides to turn on 5g for you, no updates will give you 5g, except for this crutch that I showed
Omg omg woow it's not Working lol.
It still shows 4g in the settings, the non 5g sim is actually SA network but in India we got only update for NSA so it's not working.
Noob tricks already tried no use
livane_aniwar said:
Easy enable 5g (g play -> force LTE app -> set NR/LTE/TDSCDMA/gsm/Wcdma -wow omg - a 5g icon appeared on top, omygod wow, how is this possible (to be honest, your operator has access to the phone and for your phone it has its own Operator user profile (motoedge20pro) and until the operator himself decides to turn on 5g for you, no updates will give you 5g, except for this crutch that I showed
Click to expand...
Click to collapse
livane_aniwar said:
Easy enable 5g (g play -> force LTE app -> set NR/LTE/TDSCDMA/gsm/Wcdma -wow omg - a 5g icon appeared on top, omygod wow, how is this possible (to be honest, your operator has access to the phone and for your phone it has its own Operator user profile (motoedge20pro) and until the operator himself decides to turn on 5g for you, no updates will give you 5g, except for this crutch that I showed
Click to expand...
Click to collapse
Brother, it's not that easy.
Every hardware has a software to support its operations which are called Drivers. In this case, Moto has released necessary software (drivers) for Airtel and Vi but not for Jio. Jio uses different technology and bands while Airtel and Vi use same technology.
The update is out Finally !!!!
Moto pushed the Android 13 update today on 25 th April 2023 ..
Along with it the jio SA 5G update also came . Now there is an option to switch to 5G in settings .
Enjoy