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Huawei Mate S 4g+ issue

I recent buy a Mate S, I'm the first owner. My issue with it is that it wont go on 4g+, it appears only 4g in the right top corner of the screen. I had already changed two operators, first time I was on Vodafone 4g+, and now I'm on Orange 4g+., I taught the mobile operator was the problem but...
I've called the operators, and they told me the problem is not from them because they already have my phone settings in their data base and should had worked.
When I get the nano sim out, and put it for example in a S6 Edge, or S5 Neo, 4g+ connection is avaible, but when i get it back in my Mate S, it wont work.
I've checked already the access name points: Name, Apn, Proxy, Port, Server, MCC, MNC, and they are all the same, like the other phones.
I turned on the 4g+ function from the phone internet menu, the phone restarted automaticaly and nothing hapens, just 4g.
My country is Romania, from Europe and i have the curent firmware CRR-L09C432B361,EMUI 4.0.1, android 6.0
My frustration is that I pay for 4g+ speed, and my phone is brand new. The seller wont change the phone because it has pass 31 days from the buing time.
I've sent it in service, but the only thing they done was an update, stock firmware and new update with the same problem...
Please help me with and advice, i am very greatefull, have a nice day and please excuse my gramatical problems, i don't excelate in english.
This is my first post, please be gentle.

Marchiano88 said:
I turned on the 4g+ function from the phone internet menu, the phone restarted automaticaly and nothing hapens, just 4g.
My country is Romania, from Europe and i have the curent firmware CRR-L09C432B361,EMUI 4.0.1, android 6.0
My frustration is that I pay for 4g+ speed, and my phone is brand new.
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Click to collapse
Same problem with my phone and I'm from Romania too. I've already wrote to Huawei and I'm still waiting for their answer. You can also contact them here: http: // consumer.huawei.com/ro/contact-us/index.htm?tag=email

vertissimos said:
Same problem with my phone and I'm from Romania too. I've already wrote to Huawei and I'm still waiting for their answer. You can also contact them here: http: // consumer.huawei.com/ro/contact-us/index.htm?tag=email
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Click to collapse
Hy, I'm glad for your reply. I wrote to huawei too, 2 weeks ago and they still didnt answer...lack of support from them. No explanation, shame on them

Marchiano88 said:
Hy, I'm glad for your reply. I wrote to huawei too, 2 weeks ago and they still didnt answer...lack of support from them. No explanation, shame on them
Click to expand...
Click to collapse
No worry, if i'm not getting any answer soon, i'll call them at TelVerde România: 0800400896. Somehow, i'll find an answer. The phone is ok, but I would like to use the 4G+ connectivity too. I'll write here when i'il have an issue.

Where is the option to select 4g+ in the settings? I have B361.

zan. said:
Where is the option to select 4g+ in the settings? I have B361.
Click to expand...
Click to collapse
Settings -> The first "More" -> Mobile Network -> The last option "Frequency aggregation" (that must be "on").
Huawei answered me. They told that the Huawei Mate S has 4G+ capabilities, that it can aggregate romanian frequencies carriers (for example, band 3 and band 20 for Vodafone Romania which means the 1800 MHz and 800 MHz bands aggregation). But the speed is limited because the phone is LTE Cat 4 only.
And the most important, the 4G+ icon is a standard protocol of the phone and it is possible to see 4G icon instead 4G+ icon even then the frequencies aggregation is realized. In romanian: pictograma de 4G+ reprezinta un protocol standard al smartphone-ului, de aceea este posibil ca in dreptul liniilor de semnal sa va apara specificat tot conexiune 4G, desi smartphone-ul este conectat la 4G+ prin agregarea benzilor.
The last part seems a little strange to me: I have a 4G+ connection, but the phone shows only a 4G icon and the speed is max 150 Mbps because LTE Cat 4 capabilities. For me that is like the phone is a 4G phone only with a menu option that makes you believe you have a 4G+ phone.
I think that I'll go to the service center too.

No 5G connection

Just got my Pixel yesterday, noticed that I don't have any sign of 5G connection even if I have everything activated on my sim and used 5g in my area with a Huawei P40 Pro....
I noticed, when I accessed the *#*#4636#*#* menu that it shows my sim card as sim2. I know that on second sim there's no 5g and I wonder if that's the problem. If it is, is there a way I can solve it and make the phone see my sim (physical, and my only sim) as sim 1?

NR => 5G
https://en.wikipedia.org/wiki/5G_NR

cheptii said:
NR => 5G
https://en.wikipedia.org/wiki/5G_NR
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Click to collapse
I know that. But it doesn't connect to the 5G network, even if the phone itself is set up to use NR, LTE and all the stuff there. It stays connected to LTE only.

balenax said:
I know that. But it doesn't connect to the 5G network, even if the phone itself is set up to use NR, LTE and all the stuff there. It stays connected to LTE only.
Click to expand...
Click to collapse
Do you have a 5G tower near where you live? (under Set preferred network type you can set only NR and test it)

cheptii said:
Do you have a 5G tower near where you live? (under Set preferred network type you can set only NR and test it)
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Click to collapse
Yes, tested with P40 Pro, working. Here's the Pixel

https://support.google.com/pixelphone/answer/9449293?hl=en
Do you have both SIM activated? It says "Pixel 5 and Pixel 4a (5G) phones with two SIMs in use will fall back to 4G networks. To connect to 5G networks, temporarily turn off the SIM that isn't set to use data."

cescman said:
https://support.google.com/pixelphone/answer/9449293?hl=en
Do you have both SIM activated? It says "Pixel 5 and Pixel 4a (5G) phones with two SIMs in use will fall back to 4G networks. To connect to 5G networks, temporarily turn off the SIM that isn't set to use data."
Click to expand...
Click to collapse
Nope, I don't have both SIM activated. I only have a physical SIM that's in the phone, no Esim and still, it shows it's SIM 2. That's why I asked if I could reset or something and make the only sim I use SIM1, I suspect it has something to do with the phone keeping 5G off for it.

Hello balenax
I have the same issue I am based in Kuwait. They told me that my carrier needs to do some configurations with the manufacturer (Google) and then google will enable it with a software update. The physical sim I installed says Sim 2 similar to yours and once I tell it to use NR only the Network goes away instantly. I will play with 2nd sim and tell you if something happens. Please do update me if you try something

awet86 said:
Hello balenax
I have the same issue I am based in Kuwait. They told me that my carrier needs to do some configurations with the manufacturer (Google) and then google will enable it with a software update. The physical sim I installed says Sim 2 similar to yours and once I tell it to use NR only the Network goes away instantly. I will play with 2nd sim and tell you if something happens. Please do update me if you try something
Click to expand...
Click to collapse
Yes, I think it's similar to OnePlus 8, the 5G connecting is enabled only for some carriers. It's a matter of time (hopefully) but I'm afraid they won't do that for unsupported countries (I'm from Romania and Pixel is not sold here officially).
Our best bet is root and edit the carrier policy files, just as on OnePlus.
I'm not that eager to do that, I'll wait for a while and see, maybe it will be solved by Google and operators.

balenax said:
Yes, I think it's similar to OnePlus 8, the 5G connecting is enabled only for some carriers. It's a matter of time (hopefully) but I'm afraid they won't do that for unsupported countries (I'm from Romania and Pixel is not sold here officially).
Our best bet is root and edit the carrier policy files, just as on OnePlus.
I'm not that eager to do that, I'll wait for a while and see, maybe it will be solved by Google and operators.
Click to expand...
Click to collapse
Yes it's the same for all 5g Androids and unsupported countries, unfortunately. It is really frustrating since the bands are supported. Only Samsung, Apple, and Huawei devices are supported everywhere since they make deals with everyone. I hope this 5g mess gets fixed soon. I am not a fan of rooting my Pixel. I am hoping it will be fixed by beg on Next Year. I just tried installing an esim but it shows up as sim 3 so there seems to be something blocking the use of sim 1. It would be interesting if someone with 5g working to give us a screenshot of the Phone info I suspect that they will be on Sim 1 . If yes is it region locked!

Got 5G working via this tutorial. In Finland Elisa operator. Thanks so much. I also installed magisk module. Btw Im on Proton android 12.

kade78 said:
Got 5G working via this tutorial. In Finland Elisa operator. Thanks so much. I also installed magisk module. Btw Im on Proton android 12.
Click to expand...
Click to collapse
What tutorial are you referring to? Is this a Magisk zip?

elong7681 said:
What tutorial are you referring to? Is this a Magisk zip?
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Click to collapse
*#*#4636#*#* -> enable DSDS
Yes it's magisk zip. Not sure it is needed. I disabled it after upgraded to latest Proton rom.

Question Mi 11 ultra no 5G cellular network [ stock global ]

Hello everyone,
I've just upgrade my plan to have 5G support, but the phone does't pick it up ( the carrier says it's ok )..
I also searched manually for networks and I find every network even from other provider but NOT a single one with 5G.
obviously I am in a 5G area, center of Milan, and sim slot 1 ( but I recall that was dual 5G, no? )
It's a bug, broken or I played with some setting disabling 5G?
thanks
EDIT: SEEMS LIKE THAT switching preferred types, airplane mode, while outdoor made the phone to connect t o a 5G antenna...
funny note, it's slower that 3g: 5.69mps/0.59mbps

Might need to enable it

speedtripler said:
Might need to enable it
Click to expand...
Click to collapse
you mean preferred network type? always been in 5G

Try to reset apn configuration and all kind of connection, then switch off the phone for 1 minute and reswitch it on

bob8x said:
funny note, it's slower that 3g: 5.69mps/0.59mbps
Click to expand...
Click to collapse
If you have the chinese model (not EU or global) you might have some 5G band limitations, and it's also to be taken into consideration which bands your operator is using in your area.

Question SM-G998B no carrier aggregation, help needed

So i bought a sm-g998b (s21 ultra) from australia (telstra) and came to estonia, and here i dont have any carrier aggregation, volte, vowifi, doesnt work, no 4.5g, no 5g, i tried switching bands to european but it says unsuccesful with all of the bands, is there a solution for my problem? eg changing out the firmware or something else?

Everything is absolutely normal - a quick Google search would have told you the same.
Estonia doesn't have a 4G network (*country coverage is approx 2% for 4G).
- You'll have a few 4G cells in the center of Talinn
- Since 3G doesn't have VoLTE (LTE=4G), everything is in order.
- VoWIFI won't work either, because *most* of the time, the wifi network must be on your carrier broadband box.

RedWave31 said:
Everything is absolutely normal - a quick Google search would have told you the same.
Estonia doesn't have a 4G network (*country coverage is approx 2% for 4G).
- You'll have a few 4G cells in the center of Talinn
- Since 3G doesn't have VoLTE (LTE=4G), everything is in order.
- VoWIFI won't work either, because *most* of the time, the wifi network must be on your carrier broadband box.
Click to expand...
Click to collapse
You're wrong. Even your link shows, that the coverage percentage is definitely higher than 2%, in addition to the fact that this map only contains community-provided data, which might not cover all areas.
All 3 telcos in Estonia have about 99% of coverage of the whole country, two of which (Telia and Elisa) also support VoLTE for certain phones and Telia (also building 5G using DSS) supports VoWiFi.
You can take a look at CellMapper [1] and see, how many 4G towers there actually are in Estonia.
1 - https://www.cellmapper.net/map?MCC=...Band=0&showSectorColours=true&mapType=roadmap
To OP: Are you roaming or using a local SIM card?

RedWave31 said:
Everything is absolutely normal - a quick Google search would have told you the same.
Estonia doesn't have a 4G network (*country coverage is approx 2% for 4G).
- You'll have a few 4G cells in the center of Talinn
- Since 3G doesn't have VoLTE (LTE=4G), everything is in order.
- VoWIFI won't work either, because *most* of the time, the wifi network must be on your carrier broadband box.
Click to expand...
Click to collapse
you are completely wrong, estonia have had 4g+(lte-a) since 2011-2012 and coverage is 99.9% of the whole country, i have had volte and 4g+ work on my xperia xz3 since 2012-2013, i have local sim btw, i am from estonia, 2% can be for 5g rollout but thats not the issue right now, issue is i dont have any carrier aggregation on my s21 ultra and on my gfs s20 ultra, i have mine flashed with odin to SEB latest firmware but that did not resolve the issue, when i go into mobile data service menu it only shows one tower connected there and i already talked with my service provider they said that i should have at least 13 masts covering my location with perfect visiblity + all bands covered so i should be getting at least 6-800mbps (according to their test they ran on my location, yes my isp is doing tests on actual on site locations to help clients), so if anyone has any ideas as what could be wrong or should i flash any other rom on it or something? i am out of ideas, i though firmware flash would fix my issue

Haleskinn said:
So i bought a sm-g998b (s21 ultra) from australia (telstra) and came to estonia, and here i dont have any carrier aggregation, volte, vowifi, doesnt work, no 4.5g, no 5g, i tried switching bands to european but it says unsuccesful with all of the bands, is there a solution for my problem? eg changing out the firmware or something else?
Click to expand...
Click to collapse
did you find a solution?

clipdawg05 said:
did you find a solution?
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nope no solution, tried SEB firmwares etc, but nothing, got 4.5g working now but it only works 10% of the time maybe

Haleskinn said:
nope no solution, tried SEB firmwares etc, but nothing, got 4.5g working now but it only works 10% of the time maybe
Haleskinn said:
nope no solution, tried SEB firmwares etc, but nothing, got 4.5g working now but it only works 10% of the time maybe
Click to expand...
Click to collapse
That is weird. You have the global version of the phone. It should work
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Click to collapse

Question [NE2215][OOS] No VoLTE

I recently bought OnePlus 10 Pro (OxygenOS) [NE2215]
It's a solid and great phone
But I have no idea how can i enable voLTE
When i receive a call network switch to 3G!
voLTE is working great on My Xiaomi Mi A2 but not on my OnePlus 10 Pro
How can i enable voLTE ?

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Did you check if your carrier supports this phone?

g96818 said:
Did you check if your carrier supports this phone?
Click to expand...
Click to collapse
Yes, definitely it does
If i eject the sim and put it in my Xiaomi Mi A2 i can use voLTE

That's not what I asked. It doesn't matter if it works on mi2 or not. Did you check with your carrier if they support this phone?
Just because the phone has the bands, it doesn't mean your carrier will allow the bands to connect to their network.

g96818 said:
That's not what I asked. It doesn't matter if it works on mi2 or not. Did you check with your carrier if they support this phone?
Just because the phone has the bands, it doesn't mean your carrier will allow the bands to connect to their network.
Click to expand...
Click to collapse
I just asked from my carrier and they said we fully support VoLTE and it's enabled in my area and i should enable it from settings but i don't have any active VoLTE option in my settings to enable it!
Originally my phone is NE2210 (ColorOS) which is converted to NE2215 (OxygenOS) by reseller.
I have no idea how can i use VoLTE with my OnePlus 10 Pro

I have the identical problem with my Xiaomi 11T pro. As soon as I make a call my phone connects to "even worse" 2G ( E or H) so I can't use data at all. While the simcard works perfectly in other phone, not in Xiaomi. And I want to buy OnePlus 10 Pro but I have the same fear that 4G or 5G won't work while on the call

Evo400 said:
I have the identical problem with my Xiaomi 11T pro. As soon as I make a call my phone connects to "even worse" 2G ( E or H) so I can't use data at all. While the simcard works perfectly in other phone, not in Xiaomi. And I want to buy OnePlus 10 Pro but I have the same fear that 4G or 5G won't work while on the call
Click to expand...
Click to collapse
I have no idea why this option is hidden in the settings while the both phone and carrier supports that !!

S /\ E E D said:
I just asked from my carrier and they said we fully support VoLTE and it's enabled in my area and i should enable it from settings but i don't have any active VoLTE option in my settings to enable it!
Originally my phone is NE2210 (ColorOS) which is converted to NE2215 (OxygenOS) by reseller.
I have no idea how can i use VoLTE with my OnePlus 10 Pro
Click to expand...
Click to collapse
must be a oneplus software issue. VoLTE works for me, but VoWiFi doesn't, even though both worked on my 8T.

g96818 said:
must be a oneplus software issue. VoLTE works for me, but VoWiFi doesn't, even though both worked on my 8T.
Click to expand...
Click to collapse
This is a big issue for me
Can i enable VoLTE by root access ?

S /\ E E D said:
This is a big issue for me
Can i enable VoLTE by root access ?
Click to expand...
Click to collapse
No. the app/setting to change that isn't available since the 9RT.

You can try the app "Samsung Band Selection" and in there go to "More Network Settings." That opens up the VoLTE/VoWiFi and which network to prefer settings on my NE2215 OP10Pro A.15.
I've been able to force NR tower connection this way to always have 5G. Although, mine isn't a converted NE2210.

Prant said:
You can try the app "Samsung Band Selection" and in there go to "More Network Settings." That opens up the VoLTE/VoWiFi and which network to prefer settings on my NE2215 OP10Pro A.15.
I've been able to force NR tower connection this way to always have 5G. Although, mine isn't a converted NE2210.
Click to expand...
Click to collapse
Can you provide a screenshot?
I installed it and i can set network to 5G only, but i don't see any option about VoLTE

S /\ E E D said:
Can you provide a screenshot?
I installed it and i can set network to 5G only, but i don't see any option about VoLTE
Click to expand...
Click to collapse
Logged in just to tell you the volte option is in the Sim settings. Go to settings > mobile network then click on your sim card on top left. Hopefully this helps you out. I have attached screenshots for visual aide.

ltw5ki said:
Logged in just to tell you the volte option is in the Sim settings. Go to settings > mobile network then click on your sim card on top left. Hopefully this helps you out. I have attached screenshots for visual aide.
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Click to collapse
So basically NE2215 Only support US carriers for VoLTE
I hope that i can use VoLTE by some custom ROMs in future
This is the last chance for me

If you are brave and do enough research, you can try converting to NE2213, I believe that is EU version. You may have more luck. But I don't think it will help with the bands, I believe those are "hard-coded" from your base model of NE1115. (Thought you were a converted model at first, which leads to more issues.)
I may be wrong though, just trying to provide ideas.
And here's that screenshot of what it looks like for me. Note that you can also change 5G mode in settings to either SA + NSA or straight SA. I can't make calls if I choose straight SA.
It sounds like your issue is more related to your carrier, but I figured I'd share all I've figured out on this topic about this phone, just in case it may help you or someone else.

Prant said:
If you are brave and do enough research, you can try converting to NE2213, I believe that is EU version. You may have more luck. But I don't think it will help with the bands, I believe those are "hard-coded" from your base model of NE1115. (Thought you were a converted model at first, which leads to more issues.)
I may be wrong though, just trying to provide ideas.
And here's that screenshot of what it looks like for me. Note that you can also change 5G mode in settings to either SA + NSA or straight SA. I can't make calls if I choose straight SA.
It sounds like your issue is more related to your carrier, but I figured I'd share all I've figured out on this topic about this phone, just in case it may help you or someone else.
Click to expand...
Click to collapse
How can i find full fastboot ROM for NE2213 ?
I should do it with fastboot by unlocking bootloader first or using OnePlus local updater app?

Prant said:
If you are brave and do enough research, you can try converting to NE2213, I believe that is EU version. You may have more luck. But I don't think it will help with the bands, I believe those are "hard-coded" from your base model of NE1115. (Thought you were a converted model at first, which leads to more issues.)
I may be wrong though, just trying to provide ideas.
And here's that screenshot of what it looks like for me. Note that you can also change 5G mode in settings to either SA + NSA or straight SA. I can't make calls if I choose straight SA.
It sounds like your issue is more related to your carrier, but I figured I'd share all I've figured out on this topic about this phone, just in case it may help you or someone else.
Click to expand...
Click to collapse
I just convert my NE2215 to NE2213 without any luck

I just noticed that on NE2215 "5G Only" app shows "Voice Network Type: N/A" before and now it shows: "Voice Network Type: LTE" for NE2213
But still I doesn't the VoLTE option in settings !!

S /\ E E D said:
I just noticed that on NE2215 "5G Only" app shows "Voice Network Type: N/A" before and now it shows: "Voice Network Type: LTE" for NE2213
But still I doesn't the VoLTE option in settings !!
Click to expand...
Click to collapse
Hello. Can you tell me how you converted NE2215 to 2213, which link you used to download 2213 ROM?