[solved] No internet on WiFi - Huawei P9 Questions & Answers

Hi,
When I connect my P9 to my home WiFi, I've got "no internet connexion"'. But I'm successfully connected to the WiFi.
I've tried factory reset and even replaced my phone by a new one (thanks to my phone company which saw no other solution) and I still have the same issue...
On another free open wifi, it works (but it has no protection).
I tried a lot of different wifi protection (WPA2 PSK/TKIP, WPA-PSK/TKIP, WPA2-PSK, WEP and so on...), I tied to switch channel, nothing changed..
Any idea ??? Am I cursed and got a second broken phone ?
Thanks for any help provided...
Edit : Problem solved, I made a factory reset of my internet modem. It wasn't the phone (I had the same issue with another android device)

Related

Extreamly weird WIFI problem

Hello friends,
I have a very strange problem:
My WIFI suddenly stopped working. When I try to set it on in the comunictations section in the settings tab, it shows like it tryes to set it on but it stays off. even when i try to do it through the old winmo interface it cant set it on.
I tryed soft reset and even hard reset it twice.
nothing works.
any ideas?
if it try to connect and fail
the only way to get it working again is to pull the plug from the wifi
router for 10sec and reinsert it
same way with mine and on all handheld devices
my laptops don't seem affected
and if I set the ip gateway and dns manually the handheld can connect fine
so the issue must be with the dhcp in the router
It doesnet works
you dont understnad.
my WIFI device or driver just wont start.
i cant get it to ask for IP so it has nothing to do with DHCP.
it happens everywhere and every net
please help
i tryed to hard reset it again and it didnt help
anyone????
HELP!!!!
Have been talked about earlier.
Had the same problem with my first Diamond and it was replaced cause it was 3 days old.
I have mine for 8 month i think. maybe less.
shall i replace it?
nothing i can do?

[Q] Phone will connect to open wifi network but not secure ones

Had my phone for a few months now and recently found that it can't connect to my secure network at home.
When I turn wifi on I get the dreaded connect/disconnect message while it constantly tries to connect to my network. If I leave it on then the battery will drain overnight while the phone tries to connect. I have an iphone which connects to the network no problem. As does my laptop etc
To try to fix this I deleted all my new apps, especially the push ones which give me news updates, etc but this has made no difference.
The weird thing is if I turn off my router's security then the phone will connect and works perfectly fine. I've tried using all the different security settings (even WPS) with new passwords etc and everything seems to setup fine on the phone except it just doesn't want to connect (or more accurately stays connected for a microsecond).
If I go back to an open network it connects immediately and stays connected.
I think this is the root cause of the wifi connection problems that many other people are getting. But I'm at a loss to try to understand why it won't pick up a secure network but works fine otherwise.
My phone is using 2.2.1 and has been rooted
Any thoughts?
I think this is the root cause of the wifi connection problems that many other people are getting. But I'm at a loss to try to understand why it won't pick up a secure network but works fine otherwise.
My phone is using 2.2.1 and has been rooted
Root the problem highly unlikely ..
Secure home network test .
Remove security from Router that is no password .
Remove that connection from phone .
Reboot phone let it pick up router and connect .
If it does then delete reset router password and add in phone .
jje
Thanks for suggested fix. I'll give it a go and let you know if it worked.
Root was a bad choice of word..... I meant that while looking for a solution to my wifi problem I noticed many other people complaining that they can't connect to a wifi network for one reason or another and I was thinking that maybe broken security is a common cause of many wifi connection issues.. In my case there was nothing physical at all to suggest that security was an issue, especially since all my other devices work fine on the same network.
Cheers
Hi, tried your suggestion but I still cant connect. The first time I rebooted the phone it knocked out my internet connection! I've setup a static IP address for my PC and the phone was insisting on trying to connect using the same address and creating a conflict. I fixed that so that's not the issue.
This is what I've tried..
I checked to make sure DHCP was enabled in the router, rebooted everything. No luck.
I tried adding an IP Address Reservation for the phone and assigning a dedicated static IP Address. No luck either
I tried connecting the device using WPS. It all went as it should - my router saw the device, added the mac address to the list of devices etc. The phone acknowledged the handshake. But again it still wont connect.
I checked the router log and it says "DHCP IP: (192.168.1.2)] to MAC address B4:07:F9:336:3D, Tuesday, May 24,2011 03:08:48" which I think is what it should say.
OK I've just fixed it!!! Or at least its connected.
All along I've been securing the network with WPA2-PSK. I just changed it to WEP and the phone connected immediately. I hadn't considered WEP because I read that its not that secure and I do all my banking etc through my PC.
I've tried all the other security options and only WEP works with the phone. I suspect its a compatibility problem between the phone and my router (a Netgear WNT834B v2) because both the phone and router work independently but not very well together. There's plenty of posts discussing the Galaxy S connecting to WPA networks so it can do it.
Now, after trying all the other security options. It won't connect again even on WEP. Bummer. It is acting slightly differently in that its trying to acquire an IP address instead of simply not connecting, although it doesn't seem to be able to find one.
I need to try this on a friends network and see if the router or the phone is to blame. I've no idea... but the phone's a bit too touchy for my liking
I had a similar issue, I had to reflash the ROM to get it to work. Backup all your contacts and stuff and then do a full factory resetting. See if that helps, if it doesnt, reflash the ROM. It should work.
Well I've spent the last few days looking into this issue and it's considerably more widespread than I first realised. The problem is that while many people have a wifi connection issue we all seem to have variations on a theme.
As I say in my case the phone will connect and stay connected to an open network but won't touch a secure one. I tried many suggested fixes and nothing's worked so I am now trying a factory reset.
A couple of questions: there appears to be two ways to do this, a factory data reset through the phone menu; and a hard reset using a combination of volume buttons, etc. The hard reset seems to be the deeper of the two.
When you say full factory setting which one did you mean? I am currently data resetting and therefore using the "authorised" Samsung reset
But how long does this process take? My phone has had a black screen and been vibrating every 10 seconds or so for the last hour. It's getting quite hot and there appears to be no end in sight. Has the phone hung or something? If it has how do I get out of this without bricking the phone? It's beginning to concern me because I'll have to do something real soon.
As an aside, in my search for a solution I found something that might help someone people (it didn't work for me). According to the bloke who posted it, the problem for everyone is that the wifi drivers have not been installed properly and if you enter *#*#526#*#* on your keypad it unlocks a service access that reinstalls the wifi driver. I tried it and the phone told me the software was installed successfully but no change.
Waited long enough so pulled the battery out and restarted the phone. I get the startup screen but after that the screen goes black and it vibrates again every ten secs and I can't get in.
Have to try the other reset.....
Things are going from bad to worse..
Have managed to start a full factory reset using the volume, power and home button but it's gone back into the black screen and vibrating every ten seconds.
I know Im going off topic here but Ive now reset the phone, wiped the cache, tried to apply the sd card update (aborted because it can't find the directory) and it always comes back to the black screen and vibrating every ten secs.
Am now trying to reflash the rom. Oden reports that the flash was successful but the phone wont reboot. I tried a couple of times - one with Re-Partion checked and the other unchecked but neither will reboot. What could be causing that? I somehow remember that my firmware was JPH but I could only get hold of JPK. Could that be the cause?
I seem to have solved all the issues at last. Thought it was going to be a bit over my head for a spell.
Once I discovered that the only way I was going to get into my phone was by flashing the rom the first problem I came across was I didn't know which firmware my phone was using previously, apart from the fact it was 2.2.1 and from Asia. I guessed wrongly and after "successfully" flashing the phone it wouldn't reboot. I then noticed that there were only three variations of the 2.2.1 firmware for my region. The second one I tried went a little further than the first but I got an error message about the SD card. The third one installed no problem.
So I instantly checked the wifi signal and the phone connected to the secured network. And stays connected - so far about an hour and a half.
It's amazing how the phone deteriorated the way it did. Hope it doesn't do it again.
Thanks for any help/suggestions

[Q] Wifi Help!!

Wifi works fine at home with no drop at all. However, in office it just does not connect - it goes in a loop : scanning-connecting-authenticating-disconncted-scanning. Does not matter whether the password is right or wrong. My office uses WPA/WPA 2 PSK.
It was connecting before then suddenly it stopped working. It still connects via WebOS. I have tried partition wipe, android factory reset, xron mod etc. but still no luck. I thought it will be fixed after factory reset or partition wipe but no. Can anyone please help me? P.S. I will not be able to get the router reset in office.
This could be a lot of things. Could you set your phone up as a wifi hotspot or bluetooth tether or something?
i had that in my office....i just made it forget the network and enter the password again, seemed to do the trick
I had the same issue. There is a youtube video that will show you how to fix it and I haven't had the problem since. I can't post links because I'm a new user, but search "Fix Wifi Issues on Your Touchpad Running Android" on youtube.
Visited my friend today at his townhouse where is countless wireless networks.
His TP refuses to connect and my TP that is working without problems at my house refused to connect as well.
We changed the AP settings to CH6 on 2.4GHz - no change and it would not connect to 5GHz AP neither.
Got back home and it connected no problem.
Thanks all. I tried entering the password again and it connected!
whenever my TP does this I just tick "Airplane Mode" then enable the Wifi again.
at the same time i installed xron 1/3/2012 , i found this "fxr wififix"
it is free from market
it works great for me..
Thanks
amkaos said:
at the same time i installed xron 1/3/2012 , i found this "fxr wififix"
it is free from market
it works great for me..
Click to expand...
Click to collapse
This has worked for me in both MIUI and XRON for 3 touchpads

[Q] wifi problem

hi there
My wifi either sits searching or no network found it wont pick up any network
Its a stock rom never flashed only official upgrades
i have tried 3 hard rested and each time straight fter the rest it detects the wifi and connects to the network
but after entering my details and syncing mail and other accounts wifi will no longer work
its a bit weird
any ideas
thanks in advance
Steven
one_mad_punk said:
hi there
My wifi either sits searching or no network found it wont pick up any network
Its a stock rom never flashed only official upgrades
i have tried 3 hard rested and each time straight fter the rest it detects the wifi and connects to the network
but after entering my details and syncing mail and other accounts wifi will no longer work
its a bit weird
any ideas
thanks in advance
Steven
Click to expand...
Click to collapse
Hi there, I have the exact same situation, I tried everything, master resets, downgrades of spls and custom roms, and different radios. All didnt work. I asked the same question and no one replied, may mean there is no known solution. I also scoured the web for a whole week, reading almost everything about this issue and trying whatever was suggested to no avail. Now I am selling my HD7 with "the wifi and bluetooth doesnt work".
thanks for the reply and sorry to hear your phone is in the same boat as mine.
Mine seems to be getting worse, slowly affecting other functions of the phone. ive lost count of the hard resets i've done now. somethimes settings wont open, apps dont always open. got to pull the battery to shut the phone off as the screen dulls down if i leave it but it doesnt time off. and the power button sometimes works and sometimes don't.
think unless someone turns up with a magic nswer soon, i'll need to order new phone too. shame coz i really like the hd7
I am having the same problem. Wifi worked fine since I bought the phone on 11/2010, but stopped working last night. When I went to power the phone off, I had to remove the battery because it was stuck on the "Goodbye" screen (the first time this has happened).
Same problem, what can we do?
Scalabrine said:
I am having the same problem. Wifi worked fine since I bought the phone on 11/2010, but stopped working last night. When I went to power the phone off, I had to remove the battery because it was stuck on the "Goodbye" screen (the first time this has happened).
Click to expand...
Click to collapse
Exactly the same problem. I've flashed and reflashed, tried all radios from 5.51, 5.52, 5.69 to 5.71.
After a reset the wifi works once or twice then doesn't work anymore :crying:
Must be the module within the phone. I see the middle housing has two connectors for WiFi and GPS, perhaps the WiFi connector doesn't work but it looks like this little thing is only an antenna, not a module.
The part I meen is a "sticker" that's on the same piece of plastic as the kickstand.
Should i replace the entire inner part or would the antenna be enough?
Help: WiFi/Bluetooth Problem
Hi, I suggest you change the title to 'WiFi/Bluetooth Problem' as I also have the same problem. It does not detect either of the two WiFi protocols (WPA2 & WEP) as I tried both with my router (laptops and androids get them both perfect).
Bluetooth on the other hand, does not pair with ANY device. Brings 'Tap to pair' prompt', then the Error 'Not Supported'. I'm running Dynamics v2.0 - Newer WP7.8 custom ROM, but this was the same even with factory ROM.
So are there any developments regarding the problems here? I still got it, no Wi-Fi, no BT...
I have a problem with my WiFi too. everything was ok since I had my HD7 two years ago, and I started to flash many custom roms a year ago with no problems at all. but one month ago my WiFi stopped working without any obvious reason, my phone was connected to wifi and I put it on the table then I picked it up.... no WiFi at all and no internet sharing also. I can turn on or off the green switch of the wifi but only just for fun! and the Wifi icon which usually pops down from the top of my phone will never appear.
I tried to flash new or old roms, many many hard resets with no luck. Also opened my phone to check if there is a hardwear problem but seems not.
Now I'm using cellular for the internet untill I can buy a new phone and break this one.
Ik must be built in or so. Every flash I do, two reboots later, Wi-Fi breaks.
They just want us to get new phones :/
EDIT
I've also installed two different, brand new, SD-card (1 class 2 and 1 class 10) but this gives the same problem.
On a side note, the class 10 is way, way faster
/EDIT
Same here
The WiFi just stopped working out of the blue and nothing i've done has restarted it. It must be something with WP7 because now the wifi icon no longer appears and the Internet sharing option is blank.

My P20 Pro does't detect any wifi network

Hello everyone.
I bought an used P20 pro yesterday
every things is ok except wifi and bluetooth.
wifi turned on normaly but it can't find any wifi network
bluetook also turned on but no bluetooth device detected
I tried to reboot, wipe cache, reset settings, factory reset from settings, hard reset from boot.
change router channel, change many hotspots. same problem.
can you help me please.
Thank you.
My bet would be a hardware issue.
Try running the HiCare (now called Support) app provided by Huawei. It has some simple diagnostic tools that might help to identify the issue.
Have a similiar problem with GPS. maybe the anntenas are not making a good contact. don't know if it works but. try to get closer as you can to a wifi router or another bluetooth device and see if it appear on your phone. i'm planning to open mine and have a look.. first and last huawei device.
chams_eddine said:
Hello everyone.
I bought an used P20 pro yesterday
every things is ok except wifi and bluetooth.
wifi turned on normaly but it can't find any wifi network
bluetook also turned on but no bluetooth device detected
I tried to reboot, wipe cache, reset settings, factory reset from settings, hard reset from boot.
change router channel, change many hotspots. same problem.
can you help me please.
Thank you.
Click to expand...
Click to collapse
I think that your wifi and bluetooth modules are dead.
Sent from my ELE-L29 using Tapatalk

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