The first Moto G started off fine, though fairly constantly laggy (which I blamed on the low/mid specs of the phone.) Then it started getting quite warm while using it, then it started turning off with 5-10% battery left and would not turn back on, even after charging, unless you tried to turn it on 4-5 times. The first few tries, the white LED would just blink with no other sign of life from the phone. Soon after, the camera stopped functioning, so I decided to send it into Motorola for repair/replacement. I couldn't get the phone to factory reset normally, so I factory reset the phone using fastboot. Upon reboot, it took FOREVER to boot back into Android. I honestly thought the phone was bricked it took so long. Once it got booted, I shut it down, boxed it up, and sent it on it's way.
Replacement phone came and all was good again. Camera worked, phone didn't seem laggy this time, and phone charged and discharged like it should. This lasted about a week. The phone started getting warm during use again. The phone shut off at 22% battery and would not charge a single percent on the charger or turn on for at least a half hour. I decided to prep this replacement to go back to Motorola to try again, and again had to factory reset using fastboot. Again, the reboot after factory reset took FOREVER. I wanted to know how long this actually took, so I timed it. I've seen phones that take 5-10 minutes, but this Moto G takes the cake at 20 WHOLE MINUTES.
I am seriously considering jumping ship to something completely different if this is just how this phone is. Very disappointing for it being such a highly rated phone on several websites. Is this normal or did I get 2 lemons in a row?
Related
So I had my tilt for about a month, was happy flashing away ROMs every few days, when it got stuck constantly rebooting, not even making it to where you could see the RGD version numbers. Sometimes it MIGHT get all the way in, but would only last a minute or two before randomly going back into the boot loop.
Also, the only way to get it to boot at all was to plug it into the AC adapter. If I tried to turn it on w/o it being plugged in, it just sat there, black. Then as soon as you plugged it back in it would automatically go right back into the loop.
I figured I had busted it (because i tried EVERYTHING I could find on the forums), so I got it into bootloader mode (which always DID work fine), went back to stock, and did an RMA.
Got the new phone this morning, moved over the battery, cover, stylus, and booted up just fine...... Then after about 8 minutes, boom, back to the restart loop.
(yes i tried no SD/SIM card, same results).
so after plugging and unplugging the AC adapter about 20 times, i managed to get it to where the little orange light came on and it DIDNT try to enter the boot loop. I let it sit for about 2 hours, then successfully booted up. I clicked the battery icon and saw that it was at 0%. Let it sit for about 30 minuted, checked back, 1%.
So I let it sit for about 5 hours, and the battery read 100%. I unplugged it and headed off to my evening engineering class. (still no sim card tho because i wanted to eliminate that as a cause). And eventually, about 2 hours later, click... it tried to reboot once, then went black.
I called ATT and told them, and they will be sending out a new battery. Is it possible the battery has some mechanism busted where it reports to the phone what % charge it is, and wont boot otherwise?
Any ideas will be great, and I will come back and update this thread after I get the new battery.
Thanks!
no thoughts anyone?
hi
I had exactly the same problem...updated radio to 1.65.30.09 and then endless reboot loop. tried hard reset, downgraded radio version, installed another rom, nothing worked. Finally tried hard spl, and booted fine. im feeling very happy, i allready thought that i had ruined my htc polaris. hope it helps anyone. zorry my bad english, I'm from Estonia
For some odd reason, my wife's Bionic shut off today and won't start back up. Her phone is not running a custom ROM, has not been updated in months (no ICS), and is generally problem-free.
It had plenty of batter when it shut off, but my wife put it back on the charger anyway. If it's plugged in, when you hit the power button, the "Dual Core" screen will show up, followed by the battery meter. The battery meter will show 0%, then 5% a few seconds later, then eventually bop right to 100% within a minute or two. If you unplug the phone, the screen goes instantly dark. The battery is an OEM extended battery. I'm in the process of trying to find the stock battery, but figured I'd post here to see if anyone has seen this problem (I couldn't find anyone with the same problem).
Even more weird is that mine Galaxy Nexus also shut down today, after doing a batch update of apps from the Play Store. I really doubt they're related, unless some sort of EMP hit the countryside where we live.
I was able to find the old stock battery. I swapped them and the phone booted right up. I can honestly say I've never had a battery go bad like that. Hopefully Verizon replaces it, since it's less than a year old...
I can't get my phone to turn on (or at least stay on).
Last night I plugged it in before going to bed, just like I always do. Nothing seemed out of the ordinary. This morning, however, when I woke up, it was off (even though I had left it on) and I couldn't get it to turn on at all. I didn't have time to examine it much before going off to school so I just took it with me (despite its apparent uselessness) and it never turned on. Now that I'm home I am able to look at it more in depth, but I can't seem to figure out what the problem is.
Every time I plug it in to charge, the LED light comes on for about 2 or 3 seconds, and then turns off again, I'm not sure if that means anything. On two occasions now, I've been able to turn the phone on to the point where it shows the HTC logo, but that lasts for a second or so and then it shuts off again. I haven't been able to get it past that point.
I haven't gone through any changes with the phone as of recently. I haven't even installed any new apps or anything for awhile now. I really don't know what would have triggered this sort of behavior. It just seemed to happen for no reason overnight.
Any ideas and/or help would be much appreciated.
teveisboss said:
I can't get my phone to turn on (or at least stay on).
Last night I plugged it in before going to bed, just like I always do. Nothing seemed out of the ordinary. This morning, however, when I woke up, it was off (even though I had left it on) and I couldn't get it to turn on at all. I didn't have time to examine it much before going off to school so I just took it with me (despite its apparent uselessness) and it never turned on. Now that I'm home I am able to look at it more in depth, but I can't seem to figure out what the problem is.
Every time I plug it in to charge, the LED light comes on for about 2 or 3 seconds, and then turns off again, I'm not sure if that means anything. On two occasions now, I've been able to turn the phone on to the point where it shows the HTC logo, but that lasts for a second or so and then it shuts off again. I haven't been able to get it past that point.
I haven't gone through any changes with the phone as of recently. I haven't even installed any new apps or anything for awhile now. I really don't know what would have triggered this sort of behavior. It just seemed to happen for no reason overnight.
Any ideas and/or help would be much appreciated.
Click to expand...
Click to collapse
Sounds like your charge port crapped out...
You can find em on amazon...
Spend at least $12 USD...
It takes about 20 minutes to replace
Help, my htc velocity 4g telstra is no power, the battery was drained then i charge it but my phone wasnt able to charge it. and the LED light is not turning on. then i tried to consult to a technitian and they said that my phone is on soft bricked. how can i recover it. please helppppp:crying::crying::crying::crying::crying::crying:
mavexx01 said:
Help, my htc velocity 4g telstra is no power, the battery was drained then i charge it but my phone wasnt able to charge it. and the LED light is not turning on. then i tried to consult to a technitian and they said that my phone is on soft bricked. how can i recover it. please helppppp:crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
You should have read more before flashing clockworkmod...
You need another battery... And twrp or wcx recovery...
Flash either recovery... Except cwm... Then put your battery back in and voila... It charges...
Thank you to the members on here, reddit, and other Android sites for the helpful insight. I did tons of research because I could just not stomach losing everything on my phone. I'm actually glad this happened because I will never be this careless again. I've been coming on this site to mod my phones since the PPC-6700 and have never heard of this issue. But SD cards fail and drops happen so that's no excuse.
I was able to get my defective phone to boot by freezing it for about 15 minutes in large freezer, and letting it run inside the freezer. I have heard of people being able to recover data by freezing the batteries and one person suggested to run your phone in the freezer. I tried it and it worked.
Before I tried the freezer method I was only able to get to the Android is Upgrading screen maybe 10 times out of over 100 boot loops. The farthest I ever got on that screen was 8 out of 101 apps. With the freezer method it fully booted on the first try.
First I froze the battery alone for maybe 20 minutes. Then I placed the battery in the phone and tried booting into recovery. It didn't work. So I removed the battery, put it back in and and let both of them sit together for about 15 minutes in the freezer. Then I returned and the phone fully booted on the first try. I tried booting into recovery from Nandroid Manager but that just reset the phone. Since it seemed stable and I wanted to keep the phone as cold as possible I just used My Backup Pro and Titanium Backup to back everything up.
I honestly gave up and I am sending my phone to LG today, so this was literally my last resort. Hope this helps someone.
Confirmed, sort of. After about 15mins my phone booted up, but froze again and restarted. Hoping with a few more minutes of freezing it stays put so i can transfer my TB to my SD card (I though it was already there :\)
Thank for useful information. It's happened to my phone too keep rebooting itself then after 100 reboot I got the home screen and use cable to copy all my stuff in laptop . I'm sending mine to tmo store
Sent from my Nexus 4 using Tapatalk
hollywood084 said:
Confirmed, sort of. After about 15mins my phone booted up, but froze again and restarted. Hoping with a few more minutes of freezing it stays put so i can transfer my TB to my SD card (I though it was already there :\)
Click to expand...
Click to collapse
I tried it again to get a nandroid backup and merely freezing the phone did not work. I had to let it run in the freezer, I got the best performance with the back off and the phone resting on a bag of frozen vegetables. The second time I had two reboots but that may be because I didn't get the phone quite as cold as the first time I did it.
Phone is sent off to tmobile and the replacement is working great.
Thanks for the tip, it helps! Confirmed working, left my phone 20 minutes in the fridge => boot but freeze during LG animation (not cold enough)
left the device in the freezer for a moment => success boot, but freeze minutes later once it gets warmer
So... there is a problem with some hardware pieces..
It still took dozens of tries to get everything working over a couple of days but using this method I was able to backup all my data and even wipe the phone! Just keep trying and keep it cold in the freezer. Also, charge your battery to 100% constantly rebooting drained the battery quickly. The CPU gets hot even when it looks like its running fine, keep it in the freezer while it does its commands.
I got the dreaded bootloop back in Dec. Tried the freezer method a few times to recover data, but I still get the bootloop. I got to the T-Mobile screen once, but every other try I got stuck at the LG logo.
Sent from my LG-E980 using XDA Free mobile app
For how long did you put your phone in the freezer?
bel57 said:
For how long did you put your phone in the freezer?
Click to expand...
Click to collapse
First few times like 15 to 20 mins. Then a little bit longer on the next few attempts. I thought it might work if the phone was a little colder, but still no luck.
Sent from my LG-E980 using XDA Free mobile app
It's not *a little*. First time it succesfully booted once put 30-45 mins in freezer, but not enough, since it started freezing after a few minutes of use.
I managed to retrieve my data after leaving it for at least 1-2 hours in freezer.
Going to shop to get back my device and try it..
trying the freezer method but not getting success. i guess it needs a big freezer.
Riiip
Thanks for posting - this method works! It took me a few tries to get it right - put the phone, no cover, in a ziploc, with battery inserted for over an hour in the freezer. Take it out of the bag, and let it boot inside the freezer (door closed), with back/battery resting on icepack or frozen bag of veggies. Once booted, connected the USB to laptop (with freezer door still closed as much as possible), and transferred all data! It seemed pretty stable and fast by that point. Upon taking it out, it went into bootloop again. No moisture damage.
I too tried this method, but no luck..
Tried letting the phone in the freezer for 10-20 minutes, no change
Let the phone in the freezer 40 minutes, nothing at all
Let it for 1 hours, same again
Let it for 2 hours and nothing seems to happen. It keeps bootlooping.
Maybe i'll try one last time putting both the phone AND the battery for maybe 4 hours, then power it on, see what happens...
why not make a KDZ with big cores disabled.. all the ones work but only for 815-815p. no 811 or 810
Well my replacement phone I got from lg has done this again. Yay me!
And my replacement phone broke again.. The freezer method worked again. But the replacement (my 2nd boot looping phone) usually won't even Boot Loop. When I plug it into a charger nothing happens. Insert a full battery and try to turn it on, nothing happens. I had to press on the back really hard to get any power to the phone. Then I was able to use the freezer method for a few days, my replacement has came and I cant get it to work again. I just wanted to double check that everything was backed up, I may be out of luck...
NVM, just realized this is the G4 forum, not the v10. Best of luck with bootloop issues.
celsius0010 said:
Thank you to the members on here, reddit, and other Android sites for the helpful insight. I did tons of research because I could just not stomach losing everything on my phone. I'm actually glad this happened because I will never be this careless again. I've been coming on this site to mod my phones since the PPC-6700 and have never heard of this issue. But SD cards fail and drops happen so that's no excuse.
I was able to get my defective phone to boot by freezing it for about 15 minutes in large freezer, and letting it run inside the freezer. I have heard of people being able to recover data by freezing the batteries and one person suggested to run your phone in the freezer. I tried it and it worked.
Before I tried the freezer method I was only able to get to the Android is Upgrading screen maybe 10 times out of over 100 boot loops. The farthest I ever got on that screen was 8 out of 101 apps. With the freezer method it fully booted on the first try.
First I froze the battery alone for maybe 20 minutes. Then I placed the battery in the phone and tried booting into recovery. It didn't work. So I removed the battery, put it back in and and let both of them sit together for about 15 minutes in the freezer. Then I returned and the phone fully booted on the first try. I tried booting into recovery from Nandroid Manager but that just reset the phone. Since it seemed stable and I wanted to keep the phone as cold as possible I just used My Backup Pro and Titanium Backup to back everything up.
I honestly gave up and I am sending my phone to LG today, so this was literally my last resort. Hope this helps someone.
Click to expand...
Click to collapse
celsius0010 said:
And my replacement phone broke again.. The freezer method worked again. But the replacement (my 2nd boot looping phone) usually won't even Boot Loop. When I plug it into a charger nothing happens. Insert a full battery and try to turn it on, nothing happens. I had to press on the back really hard to get any power to the phone. Then I was able to use the freezer method for a few days, my replacement has came and I cant get it to work again. I just wanted to double check that everything was backed up, I may be out of luck...
Click to expand...
Click to collapse
bel57 said:
Thanks for the tip, it helps! Confirmed working, left my phone 20 minutes in the fridge => boot but freeze during LG animation (not cold enough)
left the device in the freezer for a moment => success boot, but freeze minutes later once it gets warmer
So... there is a problem with some hardware pieces..
Click to expand...
Click to collapse
revo420 said:
It still took dozens of tries to get everything working over a couple of days but using this method I was able to backup all my data and even wipe the phone! Just keep trying and keep it cold in the freezer. Also, charge your battery to 100% constantly rebooting drained the battery quickly. The CPU gets hot even when it looks like its running fine, keep it in the freezer while it does its commands.
Click to expand...
Click to collapse
bel57 said:
It's not *a little*. First time it succesfully booted once put 30-45 mins in freezer, but not enough, since it started freezing after a few minutes of use.
I managed to retrieve my data after leaving it for at least 1-2 hours in freezer.
Click to expand...
Click to collapse
HELLO.
THANK YOU EVERYBODY FOR YOUR INPUT.
I am getting a replacement in 3 days but I still want to get all of my data. It's great that it worked for all of you.
Though, I have not tried it because I'm afraid that it will trigger the LDI (Liquid Damage Indicator, apparently there is a white paper indicator that turns pink/red when in contact with water or moisture. It can be located either above the SIM/SD card slot (circle-shaped), near the battery contact (square-shaped) and/or on the battery itself (circle-shaped) - near the contact, also).
Did your device got wet or moist after you did this method? Any of your indicators turned pink or red?
Is there an extra precautious way to NOT get it moist or wet?
A reply is VERY MUCH APPRECIATED.
Thank you in advance,
Liv
I have a Moto X 2013 that, after replacing the battery with a supposedly new, OEM battery, refuses to charge past 3%. This phone is rooted and was rom'd with the Nougat xPerience rom, but I tried flashing it with Nougat Lineage as a troubleshooting test.
I replaced the battery last night without incident, and the phone booted and seemed to behave fine, and the battery had about 30% charge. The only issue I found immediately after replacing the battery was a battery app installed on the phone saying the battery hasn't been charged for -19000 hours, or something a long those lines (I can't remember exactly what it said, as I did not install the app, my friend did who I was fixing the phone for. I just remember it was some outrageously large negative number.). Thought it was weird, and maybe thought it was a software issue, so I booted to TWRP and wiped the cache and dalvik. Rebooted the phone, and the app reset to something along the lines of 500 hours. That is a bit more believable.
I plugged the phone into my laptop to let it charge (as it was the only way I could charge it at the time), my laptop saw the Moto, and the Moto said "Charging..." and "Android Debugging...", and thought it was working. I had to run an errand, and when I returned about an hour later, the phone hadn't moved a drop up or down. My laptop was asleep, so I assumed maybe it just stopped charging when my laptop shut off, and I was exhausted myself so I just let it sit on standby all night.
Morning came, and the Moto is dead. I plug it into the wall charger I was just using to charge my v10 with (brand new cord, made for data transferring and charging that I used once before with the old battery), and head to class, hoping it'll charge. Guess what? It didn't charge. Well, it did a little. It went up from 0% to 3%, and sat there. Annoyed, I unplugged and replugged in the phone. It came up with the white battery charging screen, switched to the Nougat "N", vibrated, then went to a black battery charging thing. Once there, the battery icon went up two squares, the screen flashed, and the phone died and stopped charging, then repeated itself a few more times until it went silent.
I started to think maybe my brand new cord was screwing up, so I grabbed another one I had and plugged it into my desktop. I had read on another thread that sometimes you can force the phone to jumpstart charging by plugging in the phone and holding down power + volume down for upwards of two minutes. I tried this, and it charged enough that I could turn the phone on again, but it wouldn't charge enough to do much more. I left it plugged into my desktop for a few hours, not allowing the desktop to fall asleep, and yet the phone was still not rising above 3 or 4% despite the fact that it says that it is charging. Oh, and the phone was on the whole time if it was plugged in, but the moment I unplugged it (Like the one time it got over 5%), it immediately shuts down.
I know I'll probably just have to buy another new battery for the dumb thing, but I am just curious to see if there is anything I can do to fix this, just because I cannot currently afford to buy another new battery (and my friend, who this phone belongs to, is getting impatient on getting it back.)
Thanks for any help!
I have the same problem, charging topping out at 3% with a "new" battery.
Did you change the battery? Did it work?
Thanks for your feedback.
(FYI, this phone is running the stock lollipop firmware.)