I have a Moto X 2013 that, after replacing the battery with a supposedly new, OEM battery, refuses to charge past 3%. This phone is rooted and was rom'd with the Nougat xPerience rom, but I tried flashing it with Nougat Lineage as a troubleshooting test.
I replaced the battery last night without incident, and the phone booted and seemed to behave fine, and the battery had about 30% charge. The only issue I found immediately after replacing the battery was a battery app installed on the phone saying the battery hasn't been charged for -19000 hours, or something a long those lines (I can't remember exactly what it said, as I did not install the app, my friend did who I was fixing the phone for. I just remember it was some outrageously large negative number.). Thought it was weird, and maybe thought it was a software issue, so I booted to TWRP and wiped the cache and dalvik. Rebooted the phone, and the app reset to something along the lines of 500 hours. That is a bit more believable.
I plugged the phone into my laptop to let it charge (as it was the only way I could charge it at the time), my laptop saw the Moto, and the Moto said "Charging..." and "Android Debugging...", and thought it was working. I had to run an errand, and when I returned about an hour later, the phone hadn't moved a drop up or down. My laptop was asleep, so I assumed maybe it just stopped charging when my laptop shut off, and I was exhausted myself so I just let it sit on standby all night.
Morning came, and the Moto is dead. I plug it into the wall charger I was just using to charge my v10 with (brand new cord, made for data transferring and charging that I used once before with the old battery), and head to class, hoping it'll charge. Guess what? It didn't charge. Well, it did a little. It went up from 0% to 3%, and sat there. Annoyed, I unplugged and replugged in the phone. It came up with the white battery charging screen, switched to the Nougat "N", vibrated, then went to a black battery charging thing. Once there, the battery icon went up two squares, the screen flashed, and the phone died and stopped charging, then repeated itself a few more times until it went silent.
I started to think maybe my brand new cord was screwing up, so I grabbed another one I had and plugged it into my desktop. I had read on another thread that sometimes you can force the phone to jumpstart charging by plugging in the phone and holding down power + volume down for upwards of two minutes. I tried this, and it charged enough that I could turn the phone on again, but it wouldn't charge enough to do much more. I left it plugged into my desktop for a few hours, not allowing the desktop to fall asleep, and yet the phone was still not rising above 3 or 4% despite the fact that it says that it is charging. Oh, and the phone was on the whole time if it was plugged in, but the moment I unplugged it (Like the one time it got over 5%), it immediately shuts down.
I know I'll probably just have to buy another new battery for the dumb thing, but I am just curious to see if there is anything I can do to fix this, just because I cannot currently afford to buy another new battery (and my friend, who this phone belongs to, is getting impatient on getting it back.)
Thanks for any help!
I have the same problem, charging topping out at 3% with a "new" battery.
Did you change the battery? Did it work?
Thanks for your feedback.
(FYI, this phone is running the stock lollipop firmware.)
Related
I have this strange problem that just cropped up. After a full recharge the other day the battery showed normal draining. When I tried to recharge it wouldn't; neither from the wall charger or usb by computer. So the battery showed steady drain unless charging, but never got more charge. Finally when turning on the phone on battery alone it shows 1% charge, and there's nothing I can do about it, the phone will turn itself off.
Diagnostics: I measured the battery voltage and it is ~4.2 volts. This seems like a full battery yet the phone doesn't see it.
I measured the voltage at the battery terminals in the phone while hooked up to charger which was ~4.2 volts. So it seems the battery is being charged.
Why is the phone not seeing the battery charge? Is the battery dead even though it measures 4.2v?
I did run the gps before this happened using gps tool, bit I think I turned it all off. Anyway more than one soft reset didn't help.
Thanks,
Ed
ATT Tilt 8925 running gthing Blackwood rom with Vista BatteryHide. Original ATT radio.
No real answer here but perhaps something to try:
I am dealing with another member who has a similar problem.
http://forum.xda-developers.com/showthread.php?t=377675&page=2 From post 17 onward.
With battery in, the orange charge light comes on and all seems normal. However with a few seconds of turning on the message that the main battery is critcally low comes up and the phone turns off. He has tried another battery with the same result. This happens even with the charger connected.
(EDIT: I have now read that his has - for no obvious reason started to work ok - Now even more convinced it's a charging circuit lock-up issue - given time and possibly a bit of battery fiddling and it comes good in the end - see No 2 below)
Now I'm wondering whether this could be one of two things:
1.
A hardware fault - possibly in the charging circuit or more crudely one of the battery circuit board connectors is not connecting.
OR
2.
The circuit that controls charging has to put it crudely become "stuck" in a similar fashion to those who get the RLOD red LED showing when they connect the charger. A commonly accepted trick for overcoming the RLOD is to connect the charger and wriggle the battery on and off the four contact pins. This presumably has the effect of forcing the charging circuit to re-set itself. I just wonder whether it might have the same effect in your situation.
Mike
hey.. that would be me with the similar issue.
i just tried a couple more things.. check out the thread.
More info.
Battery in and out holding the power button had no effect. Phone runs fine while plugged in. Plug it in and after 5 seconds the amber LED turns to red. While plugged in the red led will flash amber every so often.
I measured the battery voltage as I turned the phone on, it dropped to ~ 3.98v, then came back to 4.1v as the phone turned itself off. It gets all the way to my Today screen before going off. Just sitting in the phone with it off is 4.1v. Hook up the charger and the battery sees 4.18 and rising after 20 seconds. These are direct measurements at the battery terminals while in the phone.
So this looks like a software issue to me. The phone is charging the battery and there is plenty of power to run the phone, the phone somehow doesn't see it that way. It sees a dead battery. Well, I guess it could be a voltage sensor gone bad , somewhere somehow. Next step is to hard reset and see if it makes any difference.
edit: While plugged in and the screen on, the led stays amber. When the screen goes off(set for 2 minutes) the led turns red. Screen back on, led amber. I just set the screen not to go off while plugged in(charging), we'll see. The power is showing 7% now and says charging, too early to tell if it's rising or not.
edit 2: It stayed on the charger for several hours and never moved past 7%. Tried a hard reset with no luck. Next step is to send it to a repair shop(I bought it used) and hopefully spend only the $95-$125 they quoted.
Will keep you apprised.
Ed
elknimrod said:
I have this strange problem that just cropped up. After a full recharge the other day the battery showed normal draining. When I tried to recharge it wouldn't; neither from the wall charger or usb by computer. So the battery showed steady drain unless charging, but never got more charge. Finally when turning on the phone on battery alone it shows 1% charge, and there's nothing I can do about it, the phone will turn itself off.
Diagnostics: I measured the battery voltage and it is ~4.2 volts. This seems like a full battery yet the phone doesn't see it.
I measured the voltage at the battery terminals in the phone while hooked up to charger which was ~4.2 volts. So it seems the battery is being charged.
Why is the phone not seeing the battery charge? Is the battery dead even though it measures 4.2v?
I did run the gps before this happened using gps tool, bit I think I turned it all off. Anyway more than one soft reset didn't help.
Thanks,
Ed
ATT Tilt 8925 running gthing Blackwood rom with Vista BatteryHide. Original ATT radio.
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Click to collapse
Att Tilt Power/Battery Issues.
I am having somewhat similar issues with my Tilt, with the power/battery problems as described previously. I woke up this morning, and attempted to turn my phone on, and it wouldnt come on at all. I then plugged it into the ac adapter, and the LED comes on, and goes green. I waited a few moments, then powered the phone on to take a look at the battery life, and the phone boots up, then reboots during the splash screen. After it reboots itself, I check the battery indicator and it shows 1%. If I exit the battery screen, and re-enter it, it will say 100%. Now, as soon as I remove the charger from the system, it automatically powers down. I played with it for about 15 minutes, but needed to head to work, so I took the phone with me, and attempted to use my car charger. Same problem. Now, I figured, fine, I'll see how it behaves while I am at work, so I brought my charger to work, and have it plugged in at my desk, and if I leave it plugged in and on, it stays on for about 5 minutes, then automatically reboots. LED stays green, but phone will not stay on, if unplugged, or plugged in for longer than 5 minutes. I have never dropped it, and have babied the phone like no other, concidering I paid $400 for it. I'm a little bummed out, but cant determine if its a battery or hardware problem. Any advice/input for me from any of you guys? before I head to the ATT store, and cry for a new phone? Thanks a bunch for any responses to this.
*UPDATE* After I got off work, I went into my local ATT store, explained the situation, and was given a brand new replacement phone in like 10 minutes. I was under 30 days owning it, so he just swapped it out, barley any questions asked. (altho i explained my situation in detail as it was). So.... hopefully it doesnt happen again, or else I'll have to use the warranty. Anyways, Any insight on what may cause this would always be helpful for both myself and the community. =)
new news
EDIT: They got it Monday and I got it back Friday. Good turnaround! They fixed the problem, it works perfectly now. I recommend these people.
Ed
Sent it off to Cell Phone Repair(CPR) in Chicago that gave me an estimate of $95 (inc. ship. back) based on my description. They just called and told me it was corrosion around and in the power/usb port. They got it yesterday and will send it back repaired tomorrow with a 90 day warranty. No more saunas for this phone(it was only one! )
I'll let you know if they work out well or not.
Ed
elknimrod said:
I have this strange problem that just cropped up. After a full recharge the other day the battery showed normal draining. When I tried to recharge it wouldn't; neither from the wall charger or usb by computer. So the battery showed steady drain unless charging, but never got more charge. Finally when turning on the phone on battery alone it shows 1% charge, and there's nothing I can do about it, the phone will turn itself off.
Diagnostics: I measured the battery voltage and it is ~4.2 volts. This seems like a full battery yet the phone doesn't see it.
I measured the voltage at the battery terminals in the phone while hooked up to charger which was ~4.2 volts. So it seems the battery is being charged.
Why is the phone not seeing the battery charge? Is the battery dead even though it measures 4.2v?
I did run the gps before this happened using gps tool, bit I think I turned it all off. Anyway more than one soft reset didn't help.
Thanks,
Ed
ATT Tilt 8925 running gthing Blackwood rom with Vista BatteryHide. Original ATT radio.
Click to expand...
Click to collapse
Hi, i have a big problem with my droid 4. I have tried plugging it into 2 different chargers, and it says its charging on the lock screen, but in the battery setting it says its discharging, even when plugged in. The droid also got HOT when it was connected to the charger for a while
What the heck could be wrong
are they moto chargers? could be battery, app
is phone rooted, romed?
Sent from my Clear using xda premium
sd_shadow said:
are they moto chargers? could be battery, app
is phone rooted, romed?
Sent from my Clear using xda premium
Click to expand...
Click to collapse
nevermind, it charges normally again after leaving it on the charger overnight. not sure what happened but im glad its fixed.
My daughter has the Droid 4, that is completely stock without root, and is having this problem right now. At first I thought the usb port was loose, and it was losing connection while charging. It says it's charging, but doesn't go above certain pecentages. It's all random each time it's plugged in. At first it wouldn't go above 5%, until I used the jumper method.
After I got it past 5%, I turned it on, let it charge by USB for a couple hours, and it wouldn't go past 20%. So I unplugged it, and let it go for a couple days without messing with it. I turned it back on, plugged it in, says it was at 5% again, and let it charge overnight. I got up the next day, it wouldn't even turn on, because it didn't charge at all, and discharged below 5%. Jumpered it again, this time for about 10 minutes, and got it to 60%. The battery never even got warm to the touch either time I jumpered it. I plugged it in today without turning it on, it goes to the phone off charging cylcle like it's supposed to, says it's still at 60%, but the charging animation doesn't show the battery filling up all the way, and then dropping back to 60%. The animation only goes about 5% further, and back to 60%.
This is her second Droid 4, and the first one did this too. I am hoping maybe it's something to do with the Stock ROM, and when JellyBean comes out, it will fix the issue.
The update finally came out for my daughter's Droid 4, and the update went smooth. I was able to keep it at 60% by only turning it on to check for the update. It dropped to 50% while updating.
Still having problems charging while on, or off. While on, it shows it's charging on the battery icon, and it also shows that it's charging in the battery status in settings. While off, it shows the battery charging animation as before. Once in a while it will take a bit of a charge, but not very much. I left it plugged in all night, and woke up to a completely dead phone that would not react to anything, because it's actually discharging while it says it's charging. I had to jumpstart it, let it go for 10 minutes, and it only took a 15% charge. Let it set for a while, and charged it again for a few hours, just to have it stay at 10% the whole time.
I removed everything that didn't come pre-installed, thinking maybe something was running in the background. That had no effect on it at all. Everything to do with data, wifi, and stuff that draws power has all been turned off. While off nothing should be drawing power, and it's still discharging while it says it's charging.
The chage port is a little loose, but the way I set it down the connection stays solid the whole time it's plugged in. I'm figuring something in the hardware is borked, or the battery is toast.
Any ideas anyone?
have you tried a different charger?
if so
i would do a factory reset
you may want to backup contacts, texts, call log… whatever data you want to keep
data on external sd card will be safe, but data on internal storage could get wiped
best to connect to a pc and copy everything on internal storage
pictures are in dcim/camera on internal &/or external sd card
more info on wiping data in my list
sd_shadow's [Collection] of Links for Droid 4
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I have tried many chargers, and cables. Stock, Samsung, Duracell, and an old Motorola data/charge cable that needed an adapter. They were all doing the same thing.
I did a complete factory reset, and let it wipe all the internal data. It went back to 4.1.2, but it didn't fix the problem.
I messed with it some more afterwards, and threw the Motorola data/charge cable for my old RAZR V9X on it with the same results. Then I got to thinking, maybe it is a loose port, it's just getting enough contact to say it's charging, and not enough to actually charge the battery. I added some weight to the cable to keep constant, not too much, tension on the cable, and it started charging. Left it overnight, and it finally took a full charge.
Off to Cell Phone Repair Shop, it goes.
24fan4life said:
I have tried many chargers, and cables. Stock, Samsung, Duracell, and an old Motorola data/charge cable that needed an adapter. They were all doing the same thing.
I did a complete factory reset, and let it wipe all the internal data. It went back to 4.1.2, but it didn't fix the problem.
I messed with it some more afterwards, and threw the Motorola data/charge cable for my old RAZR V9X on it with the same results. Then I got to thinking, maybe it is a loose port, it's just getting enough contact to say it's charging, and not enough to actually charge the battery. I added some weight to the cable to keep constant, not too much, tension on the cable, and it started charging. Left it overnight, and it finally took a full charge.
Off to Cell Phone Repair Shop, it goes.
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Click to collapse
My Droid gets VERY VERY hot at times, my phone gets VERY slow and the same thing happens... it doesn't charge up (or takes absolutely forever to charge).
I have a widget called Battery Plus and you can see what uses the most battery and Google Plus is ALWAYS the culprit. I never use G+ (except to backup photos), but every time I go in and see what is using all my battery, its always G+. Its says taht G+ also downloads quite a bit of information onto my phone. Yesterday 10mb, today 2.5mb's or data. What is G+ doing??????
Ok, so I have had no issues at all since buying this phone at launch, and this randomly happened yesterday.
I was on my phone and checked the battery info as I do a few times a day, just to see what's using my battery the most, SoT, etc. I was at 87%, which was about right as it has been off the charger a few hours with some light use. A few hours later I noticed my actual battery icon was exactly the same, no drainage at all. I viewed my battery info, and the line was flat for a few hours and still said 87%, which is very inaccurate as I've been using it during those few hours. If I had to guess, I was realistically around 60-70%. Then, while looking at my battery info, it said 'battery critically low' and shut off. I plugged in the charger and the animation when the phone is off said 0%. I left it plugged in for like an hour, and turned it on and it still said 0%. I unplugged the charger and it immediately died. I was on pop rocks ROM when this happened. I then plugged it back in, because the phone would function as normal as long as the charger was plugged in. I booted into recovery and restored an old stock backup, even after that I'm having the same issue. I downloaded a stock ROM from here, wiped everything like normal, same issue. Here's the frustrating part -- I chalked it up to this battery being bad. But I have two batteries, and the other one I hardly ever use, but I've used it before and it was fine and normal. I put that battery in, I'm having the same stupid issue! I don't understand, no matter what ROM or batter I use, this is happening. This is so frustrating, I don't know what to do or why this is happening. The phone will not charge at all. Please, anyone I would greatly appreciate help. I searched for issues like this on Google and here but it's usually chalked up to a bad battery, but I know that's not the case here. I couldn't find the option in TWRP, so I downloaded 'battery calibrator' app and wiped my battery stats, still didn't help. Below is a link to picture of what it looks like when I charge it, it just stays like this. I've done it with fast charging on, off, and with the phone completely off, same result.
http://imgur.com/6375t5i [1]
Edit- One thing that was weird that also happened, was after I restored stock and then rebooted, I unplugged the charger and during the whole 'android is upgrading' thing where it shows the number of apps and such, the charger was unplugged and the phone stayed on for that entire duration. Then once it finished the upgrading thing, it immediately died. That is incredibly strange. Also someone mentioned maybe it's the charger plug in area not working properly, but that doesn't explain a battery going from ~70% to 0 instantly, and the phone not recognizing a charged battery and showing 0% even unplugged.
Also, in addition to everything above, even though I'm certain it's not a battery issue, I bought another official Samsung battery just because I really don't want an 800 dollar paper weight, and I know the battery was somewhat charged when I got it, and I put it in and have the exact same issue. I also just flashed stock firmware via Odin, same issue. I was able to do all of that with my USB plugged in -- but as soon as I unplugged it the phone turned off. This is so frustrating, I can't explain how much I would appreciate help, and maybe even send some money via Paypal for an answer to a fix.
Does anyone have any idea? Please, any suggestions would be greatly appreciated. I have heard maybe it's the charging port on another site, but that would only explain it not charging, not the sudden and instant drainage of two batteries that were both over 60%. I would really appreciate any suggestions.
It could just be something wrong with the phone itself. Bring it to a tmobile store.
I charged my battery. Took it off the charger and turned off the screen. When I woke up the phone was off and I dead. I am on cm12.1 fairly recent update. I updated a couple days ago. I just want to know if anyone else had this issue?
Only time thats ever happened to me is when I was camping in the woods. Like it was searching for a signal all night and killed the battery.
I had something similar happen to me over the weekend. I mostly use a Choetech Qi charger, and pulled it off the charger Saturday morning before heading out for a day of motorcycle riding. After the ride...~6hrs later my phone still showed 100% battery. As I was catching up on emails etc..the phone just shut itself down. I rebooted...then it shut down again within 30 secs of use.
While it was still off, a quick press on the power button popped up a battery image showing 0% battery. Within 2 seconds of plugging in a charger...it jumped to 100% again. But the phone would not stay on, unplugged at all. I tried wiping the cache hoping that would clear out the battery monitor, but not luck there. The only that worked was turning the phone off, plugging in the OEM Turbo Charger, and letting it charge over night.
Do you have any app monitoring battery usage like betterbatterystats or gsm battery monitor?
sometime obviously kept your usage on while you slept. not normal. either searching for a signal all night, or a misbehaving app, etc. y
I do not have currently have any 3rd party monitoring app. But it's probably not a bad idea. I just think that something with the wireless charging eventually whacks out the battery calibration. As long as I can "reset" everything with a night on the Turbo charger, I can deal.
radon222 said:
I had something similar happen to me over the weekend. I mostly use a Choetech Qi charger, and pulled it off the charger Saturday morning before heading out for a day of motorcycle riding. After the ride...~6hrs later my phone still showed 100% battery. As I was catching up on emails etc..the phone just shut itself down. I rebooted...then it shut down again within 30 secs of use.
While it was still off, a quick press on the power button popped up a battery image showing 0% battery. Within 2 seconds of plugging in a charger...it jumped to 100% again. But the phone would not stay on, unplugged at all. I tried wiping the cache hoping that would clear out the battery monitor, but not luck there. The only that worked was turning the phone off, plugging in the OEM Turbo Charger, and letting it charge over night.
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Radon,
I'm seeing nearly the same problem, but mine is at 80% not 100%. I tried doing a full charge on a standard (non-Turbo) charger overnight, and it changed things, but still not in an acceptable state. Did you try using a standard charger? Or did you only try the Turbo charger?
Verizon and Motorola are telling me I need to do a factory reset and/or get a new phone, but I'm trying to do my research first.
Clear the app cache (Go to Settings->Storage then click on Cached data and hit OK). Then reboot into recovery to wipe the cache there (note it'll take upwards to half and hour so don't freak out if it looks frozen). Then turn the phone off and leave it on the factory charger overnight (or for a while after it reads 100%) with the phone still off. This clears the cruft to fix misbehaving apps, then calibrates the phones understanding of what a full charge is. You also might want to delete any apps you no longer use, especially ad-ridden games, system hook apps like keyboards, and things that track location or status which might keep the phone awake.
After I shattered my screen on my last turbo and got a replacement I've been having issues with my battery. It would randomly die and wouldn't respond or let me turn it on without connecting to a charging cable. Sometimes it goes from a good charge to 39% and turns itself off but often, like I observed today, when I looked at my battery trend it actually went from 75% to 8% in an instant. Not sure what the cause is. Could the battery be discharging somehow??
Hi.
I've had an HTC One M7 sitting around for years. I gave it to my mom after I bought a Nexus 6P, having used the One for three years. She got another few years out of it, but then the charging port started giving her trouble. The phone wouldn't always charge, and she got frustrated with it, so she put it in a drawer and let it die for good. I retrieved it from her, but not before it was kaput.
Today, I installed a replacement battery that I'd ordered and managed to bring the thing back to life. At first, it wouldn't take a charge at all, but I wound up getting it going by plugging in my Nexus 6P charger with my Pixel 2 XL USB-C to USB 2.0 adapter and running a USB 2.0 to mini-USB cable from that to the phone.
When I turned on the phone after letting it charge for a while, it had 55% battery, but I noticed that it was getting stupid hot.
So, I shut it down and kept charging it, this time having switched to a 5V 1.5 mA charger instead of the 3 mA Nexus charger. After it had cooled down, I booted it back up again and the battery gauge read 5%. ???
Any idea what the problem is? The charger shouldn't be an issue, right ... because it's not quick charging since it's not plugged into a smart USB-C cable (at least as far as I can figure). I suppose the battery could be junk; it's older than the one that had been in my phone (the date stamped on it is a month prior to the date on the original). I'm at a loss, though.
I'd appreciate any ideas.
UPDATE:
When I booted into recovery (the phone is unlocked, rooted, and s-off), TWRP told me that my battery was 45%, whereas the OS was reporting 5%.
I booted back into the OS (5.0.2) and it showed 20%. With the charger connected, it soon dropped to 17%.
I booted again into recovery, which now showed me 8%. I again plugged in the charger and it showed the (+) to indicate charging, but the percentage then dropped to 7%. It never climbed.
I turned it back off, let it charge for a while, then booted back into the OS. It showed 12%. I decided to shut it down and unplug it, as it was late. This morning, I plugged it back in and left it for a while. Upon booting it up ... battery was still at 12%.
So, I did what this guide (https://forums.androidcentral.com/v...ry-charger-reset-procedure-htc-one-m7-m8.html) recommends. The phone is now on and charging and, at last check, it was up to 27%.
There are plenty of variables, here: the phone is old; it's been defunct for years before I revived it yesterday; the replacement battery was from the month prior to the stock battery (perhaps irrelevant); the charging port is sloppy and the cable needs to be "just so" to work; the OS is a de-bloated factory AT&T image that I used to de-brick the phone after I'd wiped the original OS before I had the opportunity to make a Nandroid backup (ergo: I wonder if Sense is (part of) the problem).
If anyone wants to take a stroll down memory lane with this phone and spitball with me, please feel free.