Database Develop

Series of Unfortunate Events!!

Ok where do I begin. I love this phone but it's driving me nuts and that's supposed to be your girlfriend/wifes job. My phone seems to be charging EXTREMELY slow. I have batterystatus installed on my phone and when the phone is charging you see the progress bar moving. I've been charging my phone for about 2 1/2 hours now and I'm only at 57 percent, not even using it or having email come to my phone. I'm coming to the conclusion that my battery is shot and I will have to get a new one. Last night I was using my phone and it was charging by my bed. I wake up this morning and the orange LED is on (indicating that it's charging) I'm like wtf it should be green because I've slept for 8 HOURS! I unhook the phone and the battery is at 0 percent and the phone just shuts off on me. I charge the phone and managed to get it to 25 percent before leaving for work. Right now I have my phone plugged into the wall and its taking forever to charge. Should I reflash my ROM and RADIO again. I've been holding off on buying an extended battery because I'm waiting for Seido 3000 Mah Battery.

It's a cheaper option to reflash before spending the money on a new batt.

gqstatus0685 said:
Ok where do I begin. I love this phone but it's driving me nuts and that's supposed to be your girlfriend/wifes job. My phone seems to be charging EXTREMELY slow. I have batterystatus installed on my phone and when the phone is charging you see the progress bar moving. I've been charging my phone for about 2 1/2 hours now and I'm only at 57 percent, not even using it or having email come to my phone. I'm coming to the conclusion that my battery is shot and I will have to get a new one. Last night I was using my phone and it was charging by my bed. I wake up this morning and the orange LED is on (indicating that it's charging) I'm like wtf it should be green because I've slept for 8 HOURS! I unhook the phone and the battery is at 0 percent and the phone just shuts off on me. I charge the phone and managed to get it to 25 percent before leaving for work. Right now I have my phone plugged into the wall and its taking forever to charge. Should I reflash my ROM and RADIO again. I've been holding off on buying an extended battery because I'm waiting for Seido 3000 Mah Battery.
Click to expand...
Click to collapse
i know that some radios will eat up ur battery and cause rapid drainage, however i can't conclude that as no idea what rom/radio u r using. i doubt if flashing new rom is gona help. flash a different compatible radio and c if that helps; if not ur sol and probably need new battery.
peace,
sire

You could try putting the phone in flight mode to rule out a radio problem. Assuming no running programs in memory I would conclude a battery or charging circuit issue. I assume both mains charger and USB have been tried.
Ensure battery contacts are clean and the contacts on the phone.
You could try the wiggling the battery on and off the phone contacts method as used for the RLOD issue, just in case the charging circuit needs a kick start. The only note of caution here is that there are two cases (to my knowledge) of this trick possibly causing the rasdio to fail. So if I was trying this I would certainly have it in flight mode first - it is afterall a very crude method of forcing pulses of charge through the circuit.
Mike

I've been using Schaps 4.31 (only rom I have ever flashed, very satisfied with it)
Radio: 1.27.15.32
Problem just started 2 days ago. I tried plugging into another outlet thinking that maybe there was a problem with the outlet I was using and the same thing happens.

I feel like my kaiser is on life support, it hurts. I have to keep it plugged in to have it not die on me. I bought this from a friend 3 months ago for $250 but my Carrier AT&T and my EMPLOYER will not replace it because you can't have a transfer in warranty if you buy it from a friend. I think it's BS but w/e. If not I would have sent it in and got a refurbished one. Any other ideas

Hi gqstatus0685
I had an issue like this years ago. I had no friends who had the same phone so I took it into a store to test it.
You will need YOUR phone / battery AND charger and try it as follows:
1. THEIR charger with YOUR battery (if it works your charger may be broken but your battery is probably fine - if it doesnt work your battery or phone could be at fault)
2. THEIR charger with THEIR battery (this should work - if it doesnt your phone may be faulty)
3. YOUR charger with THEIR battery (again this should work, if not, your charger is probably at fault)
Let us know how you get on.
Cheers
Zippyioa

gqstatus0685 said:
I've been using Schaps 4.31 (only rom I have ever flashed, very satisfied with it)
Radio: 1.27.15.32
Problem just started 2 days ago. I tried plugging into another outlet thinking that maybe there was a problem with the outlet I was using and the same thing happens.
Click to expand...
Click to collapse
First off, let me state that if you are having possible battery issues where you can't charge, I'd be VERY careful of trying to flash anything else. During the flashing process the phone will not charge. So if the battery goes dead during the minute or so it takes to do this, you will probably brick your device (or at best, not have a bootable phone that will not charge anymore since it can't boot).
This does sound like a hardware issue though. Either your charging circuit is shot, or your battery has died... Definetly try out zippyioa's advice to try to determine what isn't working.
BTW: Does it charge better or differently with USB cable vs the wall charger?
Also since you mention having BatteryStatus installed, turn on the indicator that shows the power. When its charging, what does it show for mA? When its not charging, what does this show?

All of a sudden my phone started to charge again. It charges very slow with wall power kind of like the way it's supposed to charge when connected to USB. Quoate me if I'm wrong but USB charge is slower than wall charge. I noticed that the Orange indicator will be lit noting that it's charging but then all of a sudden the indicator disappears and I have to unhook USB and re-plug it again. That's probably the reason why it's dead when I wake up in the morning. I don't touch the cable or move anything it just stops charging. I also noticed that when I get a missed call, SmS, MMS message it will stop charging unless I dismiss the messages. I haven't really confirmed this but I will. Thanks for the advice guys. You guys are the best.

I'm glad you are up and running again. These things do come and go occassionaly.
You are correct with your view on charging. A USB charge from my PC takes much longer than my wall charger.
Seems odd that your phone stops charging if you get an SMS.
It sounds like something is definitely wrong - a re-flash MAY help BUT as mfrazzz said above I would be very careful as a lack of power during a flash could cause MAJOR issues for you.
Have you managed to get the power back up to 100% yet?
If so, does it hold charge when you unplug it?
If not, what happens if you leave it on charge (I would put in flight mode as Mike suggested above to avoid call/SMS interuptions)
Cheers
Zippyioa

gqstatus0685 said:
All of a sudden my phone started to charge again. It charges very slow with wall power kind of like the way it's supposed to charge when connected to USB. Quoate me if I'm wrong but USB charge is slower than wall charge. I noticed that the Orange indicator will be lit noting that it's charging but then all of a sudden the indicator disappears and I have to unhook USB and re-plug it again. That's probably the reason why it's dead when I wake up in the morning. I don't touch the cable or move anything it just stops charging. I also noticed that when I get a missed call, SmS, MMS message it will stop charging unless I dismiss the messages. I haven't really confirmed this but I will. Thanks for the advice guys. You guys are the best.
Click to expand...
Click to collapse
If the light ghoes out after charging awhile, then you have most likely damaged the USB port with clumsy hands while trying to reset. Take a look at the USB Port. If it is even slightly curved or lower on the right side even by only a mm. then I'm right. This can cause a bad connection & occasionally can be fixed by gently bending at back into shape. HTC uses two different USB ports on the Kaiser, this is easier to fix on the open ended type, but because it is weaker, it's also easier to break, so be careful.
By default the USB port pin block is arrow straight.

My usb port was f**** up, I bent it back into place and it charges now.
I installed battery meter and when not plugged in I'm displaying:
6% I guess that's CPU usage
29.8 degrees/84 degree Fahrenheit have no idea what that is
87mA It fluctuates the lowest I've seen it was at 60 mA/Highest being 437mA

I'm going to add that my Kaiser has the HTC home plugin and battery meter. I only have one push email acct for my GMAIL. I don't get alot of emails on there. Mostly ones I send myself like files and such. No programs running in the background.

UPDATE**
Ok my phone has been charging all night. I wake up this morning and the charging indicator is orange when it should be green. I unhook the phone and Boom phone turns off. My phone is completely dead. I've been charging my phone for a while now (4-5 hours) and my phone is stuck at 57% does not move up. I'm leaning toward a battery problem. I'm going to put my phone in flight mode to further confirm.

gqstatus0685 said:
UPDATE**
Ok my phone has been charging all night. I wake up this morning and the charging indicator is orange when it should be green. I unhook the phone and Boom phone turns off. My phone is completely dead. I've been charging my phone for a while now (4-5 hours) and my phone is stuck at 57% does not move up. I'm leaning toward a battery problem. I'm going to put my phone in flight mode to further confirm.
Click to expand...
Click to collapse
That doesn't sound too good!
Have you tried the tests I suggested above (using store charger/battery)?
Zippyioa

I forgot to add and I'm sorry that about a month ago I had my wall charger in my pocket and it fell into the toilet. I still works maybe thats' what's causing the prob. It was working fine after I dried it off and let it sit.

LOL, I would bet a lot of money that is your problem, try a new AC adapter before you buy a new battery.

yeah I'll try to buy another one and see if that fixes my problem. I mean why would it happen now all of a sudden. By the way I just happened to walk by the toilet and it fell in. I had it in my hoody pocket. Don't keep things there they fall easily like my first Kaiser..RIP 2007-2007

gqstatus0685 said:
I forgot to add and I'm sorry that about a month ago I had my wall charger in my pocket and it fell into the toilet. I still works maybe thats' what's causing the prob. It was working fine after I dried it off and let it sit.
Click to expand...
Click to collapse
Thats definitely not good! Even if it dried out fully the water could have partially damaged the internal circuits. It may have taken time for the charger to go completely.
As I have suggested several times, you need to try another charge/battery!
Do you have a car charger or a friend with the same phone?
Zippyioa

Yeah. I have a car charger I bought from Ebay. Was hesitant on trying since I heard they fry phones. Tomorrow morning I'll go to store and test out my battery and plug. Hopefully it works. Wish me luck

(Not) Brick - Didn't Calibrate Battery After ROM

Right off the bat, my Revo is non-responsive, no buttons will light, backlight, vibration, sound, and of course no splash screen since the screen isn't lighting. The only sense that it is partly there is after a time connected to USB/wall charger the battery warms as if it is charging. Yet, there is no indication during charge on the screen, it stays totally black as described above.
I have been poring over forum posts, CWR threads, and the like, but have come up short on a method of reviving this puppy. thecubed had posted something that seemed promising but doesn't work for me here. At all steps, the phone remains non-responsive and connecting it to the PC yields no mass storage connection. The only step I have abbreviated is letting it charge for an hour since the phone had charged about four hours since it shut down.
Two evenings ago, I flashed from Revolt ROM 1.0 to 1.1. It was successful but since I had just gone through battery calibration and running my battery down until the phone shut down the day before when I flashed it to 1.0, I was hoping (naive?) that I wouldn't have to do it this time (yes, naive!). So, I left the phone on all night, on the wall charger.
I was using it the next day and at one point, while using it in a low reception area, browsing the web, it rebooted on me. No biggie, had that happen in the past. After reboot however, the battery level seemed different so I wanted to get it topped off then calibrate. 1-2 hours later I noticed that the calibration app was showing the mV lower and capacity was at 70%. The battery felt unusually hot. I shut it down, removed the battery and cooled both battery and phone in a small fridge to accelerate the process (was near time to leave work).
Next boot was I recall having an extra FC, one beside the CarHome normal FC with Revolt ROM 1.1. This boot the battery showed maybe 20% capacity so I said "screw it" and deleted battery.bin with the battery calibration app (I recall the mV was low, in the 3600 range). I discharged it on the way home and left the display on to run the last couple percent down. It appeared to try and shutdown but ended abruptly. That was the last time I saw any life from my Revo.
The day after its first and only ever root, I did have an odd occurrence which I posted.
Boot Trouble - Rooted After Phone Downloaded OTA, Not Installed
That time, I had not installed a ROM yet but the phone got itself into a boot up funk. Removing the battery, connecting to wall charger, watching buttons flash ~5 times, disconnecting (which stopped the flashing lights), then battery in, power on... success! I was hoping that would happen this time around but I haven't been able to.
Full history, being my first root, I used S1C successfully, installed Titanium Backup (ran system and app backup), and RevoToolkit. The phone did download the OTA but I never let it install, instead selecting to delay it by 24hrs when it asked to install. Fearing that deadline and getting one more warning that it wanted to reboot and install the OTA, I went ahead and installed the Revolt ROM 1.0. All went fine, no drama. The next afternoon I thought going to 1.1 was going well too, until this brick hit me.
My hope of hopes is it's just a bad battery and the phone won't respond because the mV is too low. Reading thecubed's comment in his first link (above) how recoverable this phone is lends me hope.

It sounds like a bad battery. I would take it to a verizon store and see if you can try a different battery. If it still will not boot then they should warranty it out for you.
Sent from my VS910 4G using XDA Premium App

P.s. I never do anything for my battery. I charge until full then use until empty. Yesterday with moderate tI heavy use I made it from 6am until 8:30 pm
Sent from my VS910 4G using XDA Premium App

Thanks for the responses. I will be going to VZW shortly to figure this out. This phone is maybe two months old so hopefully the battery is the answer *fingers crossed*
Impressive battery life! At my office, I'm in a bit of a metal cubicle area and a bit low on signal strength. My phones will sometimes use up the battery trying to keep connected, it seems, so I am usually plugged in most of the time.
While I have your ear, thanks for the great work on Revolt ROM. I am very happy with it and look forward to its future development

Good news and bad.
The good news was they swapped in a new battery and the phone worked. Having the warranty, it didn't cost anything.
The bad news is that it looks like there may be another problem. On the way out of the store the battery was indicating 1% so I quickly got it on the charger in the car. Driving home, about 10 minutes later, I got a warning for battery temperature. Thinking the low battery may just be taking a charge and getting hot from that, I turned the car A/C on full, took the back cover off, and kept the phone in the cold air.
In about two minutes, just feet from home, I noticed the display was off. Faintly I could see the battery charge symbol that shows when the phone is powered down and charging, but the backlight was off and I couldn't see if there was any color or animation to it.
As soon as I shut the car off and the power quit, that faint display disappeared, full black, dead. Now it seems it is behaving exactly the same. I haven't fiddled with it much, holding out hope of hopes it can be started and maybe recovered.
Could calibrating the battery at the wrong time have caused something like this? Do batteries have a safety lockout if they overheat? To be fair, I was running an intensive app at the time, Waze GPS. Maybe the battery didn't keep up and the phone decided it was too low and shut off. I will post back after letting it sit, cool, hopefully charge, and see what comes of it.

My phone is behaving exactly the way you describe too. A couple of days with Revolt 1.1, and this is the only problem. I had my phone hooked to a lithium ion usb battery pack all day, and it showed "100%" while hooked up, but as soon as I disconnected the battery pack, the battery icon changed to red, then it refused to boot like the situation described in the Revolt 1.1 thread in Development. It also would not go into charge mode on the battery pack, but when I came home and hooked it to a genuine AC adapter and it went into power-off charge display. I'm going to give it a few hours on the charger before I attempt to boot it again, and I'll report back.

Still no luck. I haven't charged it too much yet for fear that it isn't charging properly. Seeing the new battery work for about 20 minutes yesterday lent me hope that if I figure out how to get a fresh battery in or just shell out for another new one, I can have a window of opportunity to change ROMs and see if that has anything to do with it.

This morning I got out my digital multimeter to measure the battery pos to neg and am getting nothing (unless you consider 0.01v something). I tested my old LG clamshell's bulging, old, and damaged 1000mAh battery and it reads 3.99v but couldn't keep my old phone up (lacks oomph now).
Comparing that battery to the Revo's, they have the same four contact pattern but different connection scheme which just stops contact when test fitting. After shaving down its casing on the bottom a little bit, it was just enough to make contact. Using four hands (yes, I am very talented ) to hold the phone, hold the test battery properly, and hold the power button, I was able to get the power-up vibration and the first LG splash screen. We lost it after that but that's likely due to the very weak test battery and/or losing contact while holding it in the Revo.
Since the spankin' brand-new battery is now reading zero, I'm left second guessing my decision of not shutting the phone down when I got the temperature warning. Maybe these batteries do have an internal protection to prevent runaway failure and it too is trash. I have no experience with this otherwise so this is just guesswork.
I'm contemplating rigging the new battery into my old LG phone to see if it can tell it "all clear" and charge it up. I'll post anything I find out here. Any other suggestions are highly welcome. Still, last ditch, I'm pretty certain I can set up another ROM to flash on the SD ahead of time, get another battery, and Clockwork to test another ROM if it's the phone or ROM. I may have had 20 minutes of uptime on the last battery.

I think I've gotten to the bottom of my problem. It's a syndrome of things that I have hopefully untangled.
First off, I had been messing with Power Manager, and wanted the phone to not sleep or timeout the display when plugged into both AC and USB. I figured that would help when I'm plugged into the computer, but it was probably a bad choice.
Yesterday I was out on a boat, which probably put me into a weak signal area, causing the phone to expend extra energy staying locked on a tower. In addition, I had plugged it into the external USB power pack, and thrown them in a bag together. This did two very bad things: 1) It allowed heat to build up from both the charging and 2) it invoked the "USB powered" Power Manager profile which kept the display active which created both additional heat AND crazy battery drain.
Here's what I think happened:
1. The battery overheated
2. The USB battery pack couldn't charge as fast as the display and radio could suck it out -- so five hours in that mode BOTH drained the internal battery AND tapped into about 30% of the external battery pack.
3. The USB battery pack will not provide enough initial juice to restart a flat-dead, overheated phone, or the firmware "knows" it is hooked to USB and refuses to start the phone -- for some bizarre reason.
So, I think my phone demonstrated normal behavior for a flat-dead, overheated phone, and hooking it up to AC brought it right back to life -- after about 5 hours of continuous charging. The battery also got very warm during charging -- more than I recall feeling ever in the past.
I'm hoping there is nothing that software power management could have done to physically damage the battery, but I assume Verizon would claim it could -- as part of the reason they forbid system modifications, and therefore withdraw their warranty if you modify.
At this point I think I have dodge a bullet, and my phone is fine -- other than a few of the quirks others are seeing in Revolt 1.1 (Phone occasionally FC, etc.)

Good to hear your phone is fine. Seems like mine is too as posted above but time will tell. I got the Revo battery set up and charging on my old phone. It seems to be connected well enough. The phone complained the first try that there was no battery but my second try has it displaying that it is charging. The battery isn't warm at all but maybe that's due to a different charging rate for the old phone's 1000mAh battery vs. the Revo's 1500mAh. Or, it really isn't connected perfectly. We shall see.

Success. The surrogate charge setup got the Revo battery up to 4.11v and indicated charge complete. The Revo completed a full boot on the battery and appeared normal.
Not normal was quick heating (still unsure of the cause). Going straight to Battery Calibrator, it indicated 68% and around 3.7v and falling. Not wanting to push my luck, I shut it down. Battery now read 3.9v. Not bad but it sure seems to be getting drained quickly which would explain all the heat. Going to set up later and see if I can get it back to stock and see if the behavior persists.

I don't know how to fix any of your issues but I would like to say thanks for giving such a detailed display of what you've been doing to fix this problem should anyone else run into this issue. Also, That picture in you one post: That is the most jerry rigged set-up to charge a phone I have ever seen in my life and I love it. Good luck getting your phone working I hope everything turns out for the best.

You're welcome. It was a bit of impromptu brainstorming with some fellow tinkerers that helped come up with a way to test charge the battery. Having it come back to life
I've come to a conclusion. Somehow, I think when the battery overheats, it must internally soft protect itself. Charging it on the old phone reset it and then it worked again on the Revo. Why the old phone works and not the Revo, unsure. That would at least explain why the battery tested at zero volts before the charging rig.
After many starts and stops on my Revo now, I have found that what was heating up first was the casing of the phone. I'm guessing heat conduction of heat from the processor as it wasn't the display which was set to minimum brightness (those are the main heat sources, right?). Looking into Settings > About > Battery Stats, it only showed Android System at 98%. It seems like the processor got locked into some some high power continuous use situation which survived reboots.
The battery gets hot later due to the high consumption and proximity to the hot casing (processor), especially with the back on. Withing 1-2 minutes from start, the sides of the phone would be quite warm and after 5 minutes becomes concerning. It seems that's why the battery was never able to get to 100%, but instead its percentage was always falling, phone over consuming greater than charge rate.
With the processor going full tilt, battery cover on, protective case on phone, sitting in a warm car without A/C, that got the battery too hot within 20 minutes. It was a similar situation with the prior battery when the problem cropped up.
I don't know what the cause of this predicament was in the first place however. The phone was plain stock, then rooted, later flashed Revolt 1.0, then Revolt 1.1. Between Titanium Backup, RevoToolkit for CWM, basically nothing unusual, I have no idea how it happened. Maybe I should have done Decrap first since I've read others doing such. Thinking back to my first post/thread, I had a boot issue and only had rooted, Titanium, and RevoToolkit, no ROMs yet.
And, don't get me wrong. I'm not placing blame anywhere, just documenting my "progress." There was a time I was on Revolt where it wasn't behaving this way. I am left without a solid conclusion as to the cause.

How to avoid the battery drain?
I had a similar situation, downgraded and then installed Revolt 1.3. Can't say what did it, but the battery got hot and drained so far it would even start charging.
I got the battery charged on the old phone, and the new one, with Revolt 1.3 is working. But I'm not sure how to make sure the overheating/draining problem doesn't occur again. After 10 minutes the phone is starting to get hot again, battery is down to 57%. With the phone on or off, it does not charge the battery, even with an AC wall charger. With the phone on, it indicates 57% charge, with the phone off, the battery icon just sits at red, no charging is happening. I erased the battery stats in ClockworkMod, but is there anything else to do? Any other ideas?

It sounds like Haxid had it happen and he got back to LG stock and unrooted, all good.
http://forum.xda-developers.com/showthread.php?t=1233668

Mine happened again this time totally dead battery. Trying to get some charge in it now to boot and remove cwm so I can take it to verizon.
Decrap 1.0 rom this time w/ CWM
I do not believe it is the rom. It has to be an app or hardware.

Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.

Bait-Fish said:
Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.
Click to expand...
Click to collapse
No my phone is actually super stable it just is sucking battery like its candy. Been off charger only 1 hour right now and its down to 83%. It has to be an app doing it but I have no idea which one. The phone shows 64% battery usage by android system.

When mine was hogging battery, same here. All I saw was Android process.

just to add my 2 cents here. I noticed my phone draining like crazy, I tried everything, then I changed the battery. boom. everything is now stable. I'm going to try to exchange that battery I think its my drain and reboot culprit.

Battery %100.-0% in over night

I charged my battery. Took it off the charger and turned off the screen. When I woke up the phone was off and I dead. I am on cm12.1 fairly recent update. I updated a couple days ago. I just want to know if anyone else had this issue?

Only time thats ever happened to me is when I was camping in the woods. Like it was searching for a signal all night and killed the battery.

I had something similar happen to me over the weekend. I mostly use a Choetech Qi charger, and pulled it off the charger Saturday morning before heading out for a day of motorcycle riding. After the ride...~6hrs later my phone still showed 100% battery. As I was catching up on emails etc..the phone just shut itself down. I rebooted...then it shut down again within 30 secs of use.
While it was still off, a quick press on the power button popped up a battery image showing 0% battery. Within 2 seconds of plugging in a charger...it jumped to 100% again. But the phone would not stay on, unplugged at all. I tried wiping the cache hoping that would clear out the battery monitor, but not luck there. The only that worked was turning the phone off, plugging in the OEM Turbo Charger, and letting it charge over night.

Do you have any app monitoring battery usage like betterbatterystats or gsm battery monitor?
sometime obviously kept your usage on while you slept. not normal. either searching for a signal all night, or a misbehaving app, etc. y

I do not have currently have any 3rd party monitoring app. But it's probably not a bad idea. I just think that something with the wireless charging eventually whacks out the battery calibration. As long as I can "reset" everything with a night on the Turbo charger, I can deal.

radon222 said:
I had something similar happen to me over the weekend. I mostly use a Choetech Qi charger, and pulled it off the charger Saturday morning before heading out for a day of motorcycle riding. After the ride...~6hrs later my phone still showed 100% battery. As I was catching up on emails etc..the phone just shut itself down. I rebooted...then it shut down again within 30 secs of use.
While it was still off, a quick press on the power button popped up a battery image showing 0% battery. Within 2 seconds of plugging in a charger...it jumped to 100% again. But the phone would not stay on, unplugged at all. I tried wiping the cache hoping that would clear out the battery monitor, but not luck there. The only that worked was turning the phone off, plugging in the OEM Turbo Charger, and letting it charge over night.
Click to expand...
Click to collapse
Radon,
I'm seeing nearly the same problem, but mine is at 80% not 100%. I tried doing a full charge on a standard (non-Turbo) charger overnight, and it changed things, but still not in an acceptable state. Did you try using a standard charger? Or did you only try the Turbo charger?
Verizon and Motorola are telling me I need to do a factory reset and/or get a new phone, but I'm trying to do my research first.

Clear the app cache (Go to Settings->Storage then click on Cached data and hit OK). Then reboot into recovery to wipe the cache there (note it'll take upwards to half and hour so don't freak out if it looks frozen). Then turn the phone off and leave it on the factory charger overnight (or for a while after it reads 100%) with the phone still off. This clears the cruft to fix misbehaving apps, then calibrates the phones understanding of what a full charge is. You also might want to delete any apps you no longer use, especially ad-ridden games, system hook apps like keyboards, and things that track location or status which might keep the phone awake.

After I shattered my screen on my last turbo and got a replacement I've been having issues with my battery. It would randomly die and wouldn't respond or let me turn it on without connecting to a charging cable. Sometimes it goes from a good charge to 39% and turns itself off but often, like I observed today, when I looked at my battery trend it actually went from 75% to 8% in an instant. Not sure what the cause is. Could the battery be discharging somehow??

Droid Turbo turns off automatically

Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!

Attached is an image of my battery stats for reference. Thanks!

82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.

TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
Click to expand...
Click to collapse
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?

sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
Click to expand...
Click to collapse
If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.

I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.

radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
Click to expand...
Click to collapse
Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?

No one?

The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.

Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Click to expand...
Click to collapse
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.

sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
Click to expand...
Click to collapse
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?

Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Click to expand...
Click to collapse
Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!

For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!

sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.

jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
Click to expand...
Click to collapse
I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?

No one?

Are you using custom rom or stock one?

mubaidr said:
Are you using custom rom or stock one?
Click to expand...
Click to collapse
I am on Stock ROM.

It's never too late
sh_obaid said:
I am on Stock ROM.
Click to expand...
Click to collapse
Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!

Moto X won't charge past 3%

I have a Moto X 2013 that, after replacing the battery with a supposedly new, OEM battery, refuses to charge past 3%. This phone is rooted and was rom'd with the Nougat xPerience rom, but I tried flashing it with Nougat Lineage as a troubleshooting test.
I replaced the battery last night without incident, and the phone booted and seemed to behave fine, and the battery had about 30% charge. The only issue I found immediately after replacing the battery was a battery app installed on the phone saying the battery hasn't been charged for -19000 hours, or something a long those lines (I can't remember exactly what it said, as I did not install the app, my friend did who I was fixing the phone for. I just remember it was some outrageously large negative number.). Thought it was weird, and maybe thought it was a software issue, so I booted to TWRP and wiped the cache and dalvik. Rebooted the phone, and the app reset to something along the lines of 500 hours. That is a bit more believable.
I plugged the phone into my laptop to let it charge (as it was the only way I could charge it at the time), my laptop saw the Moto, and the Moto said "Charging..." and "Android Debugging...", and thought it was working. I had to run an errand, and when I returned about an hour later, the phone hadn't moved a drop up or down. My laptop was asleep, so I assumed maybe it just stopped charging when my laptop shut off, and I was exhausted myself so I just let it sit on standby all night.
Morning came, and the Moto is dead. I plug it into the wall charger I was just using to charge my v10 with (brand new cord, made for data transferring and charging that I used once before with the old battery), and head to class, hoping it'll charge. Guess what? It didn't charge. Well, it did a little. It went up from 0% to 3%, and sat there. Annoyed, I unplugged and replugged in the phone. It came up with the white battery charging screen, switched to the Nougat "N", vibrated, then went to a black battery charging thing. Once there, the battery icon went up two squares, the screen flashed, and the phone died and stopped charging, then repeated itself a few more times until it went silent.
I started to think maybe my brand new cord was screwing up, so I grabbed another one I had and plugged it into my desktop. I had read on another thread that sometimes you can force the phone to jumpstart charging by plugging in the phone and holding down power + volume down for upwards of two minutes. I tried this, and it charged enough that I could turn the phone on again, but it wouldn't charge enough to do much more. I left it plugged into my desktop for a few hours, not allowing the desktop to fall asleep, and yet the phone was still not rising above 3 or 4% despite the fact that it says that it is charging. Oh, and the phone was on the whole time if it was plugged in, but the moment I unplugged it (Like the one time it got over 5%), it immediately shuts down.
I know I'll probably just have to buy another new battery for the dumb thing, but I am just curious to see if there is anything I can do to fix this, just because I cannot currently afford to buy another new battery (and my friend, who this phone belongs to, is getting impatient on getting it back.)
Thanks for any help!

I have the same problem, charging topping out at 3% with a "new" battery.
Did you change the battery? Did it work?
Thanks for your feedback.
(FYI, this phone is running the stock lollipop firmware.)