touch screen issue - Xperia Z4/Z3+ Q&A, Help & Troubleshooting

anyone got the same issue?

phhuang said:
anyone got the same issue?
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Yes i already got the issue and i replaced screen myself with new Screen that cost me $100 OEM Touch Screen + LCD Module. That happened due to Bending Phone under stress in pocket.
I had the same issue middle part of the screen was not working... Replaced with New LCD Module and Digitizer and you will be fine.
You might loose Water Proofing. Instead of Chinese Gaskets... use B7000 Adhesive Bonding Super Glue to stick your new LCD Module.

phhuang said:
anyone got the same issue?
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Click to collapse
yes I am having the same problem, and already has more than eight months that I am in the fight to court with the sony to them arrumarem this defect because they voided my warranty because my software was no longer the original ... my cell ja this practically without running almost everything, and coeçou with a single failure on the side, now is already almost the entire screen
View attachment 3899644

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Damaged Digitizer or LCD Screen? Help please :(

Hi,
Last night I knocked a small table and my girlfriends phone and a remote for the TV fell off.
We noticed that her phone now has a ring of black dots on the screen, mostly visible with a white background (E.G websites) but also from the home screen and the like.
We think she's cancelled her phone insurance, as she's never had a payment out to the company.
Can anyone tell me if its a Digitizer (What is one of these? Is it just the touch screen sensitive part of the phone?) Or the actual LCD Screen itself?
If you click on the photo it will load a larger image
Thanks for any assistance, kinda annoyed about this and wondering if I can repair myself with the parts on ebay. Or does anyone know how much HTC Charge to repair similar? Either in $USD, £GBP or €Eur, I can convert and get a ball park figure.
Hi
First of all is the phone still in warranty? If so take it back to an HTC dealer they should repair it for you for free. TD2 screens are not very good and it's a common fault. ( i had to have mine repaired after just only 3 weeks! )
The TD2 screen is made out of 2 parts, The touch screen or the 'digitizer' as you call it and a normal LCD screen underneath. You need to establish which has gone faulty.
If the touch screen still operates normally i.e the screen does not lock up or freeze and allows you to navigate normally then its the lcd screen below. If the touch screen is faulty one good way of checking is to put a piece of tape over the damaged area and try to lift it up a little to see if the marks / dots disappear and functionality can temporarily be restored.
Its hard to tell from your picture which it is..... sorry
I'm not sure how much a replacement by a dealer would cost, but i'm sure you can replace either yourself. ebay is a good place to look
Hope this helps.
I've had a reply from HTC UK who said the following:
That looks like there are a bunch of very small cracks in the screen. the black stuff is likely the Liquid Crystal from inside the display that has leaked out. If the dots get larger then it would definitely seem that the screen has got some cracks in it.
if this is the case, the standard charge for replacing the LCD is around £180 as sadly it is all one complete unit on the diamond 2, so it is not just the LCD underneath that needs to be replaced, but the whole screen assembly including the touchscreen layer and the actual LCD.
I hope this information helps you to make up your mind.
best regards,
Pete W
HTC
Click to expand...
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Reply was fast, I think <1hr from my first email!
I'll see if I can find any HTC Dealer who will send it off on my behalf, but may just end up buying this: http://cgi.ebay.co.uk/LCD-Screen-Di...UK_Mobiles_Accessories_RL?hash=item588362a12d
Hi mate,
had the same problem...
the item you psetd from ebay is not the one you need to change.
you need a digitizer, not an lcd screen.
i got one from ebay (http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItemVersion&item=290376721935&view=all&tid=393718237019), it includes both the lcd and the digitizer, you can check ebay to find other auctions offering the digitizer only.
you can change the digitizer on your own if you don't mind loosing the waranty of your phone.
cheers
Hi,
I had already found this: http://cgi.ebay.co.uk/Touch-Screen-...UK_Mobiles_Accessories_RL?hash=item5882e7ef74
Will buy in a bit, funds are a bit short today.
The Touch Screen's functionality hasn't changed at all though, no sticking buttons or anything. So I suspect that its the LCD Screen thats damaged but will follow you're advise as you're going to have more experiance than me (and its the cheaper part to begin with!)
Scrap the above post.. my g/f has just told me that the dots on her phone are bigger/worse. Looks like its the LCD Screen afterall
i still believe it is not the LCD.
the digitizer is actually sitted on a glass, and the LCD is below that. it is very difficult to harm the LCD. i also though it was the LCD (at least i wasn't sure which was broken) so i ordered both of them.
if you disasseble the phone you will be sure if it is the LCD or not.
i vote for the digitizer
good luck, if you need any help, i'll be pleased to help you..
Just to update, A few days after I posted and got helpful advice on here.. she called me up to say the dots have disappeared, and they have still gone now a few days after.
She said she put it in the office where she works, under a printer paper tray, and the office was warm. Something has (maybe only temporarily) fixed it.
I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers
Well F**K me! just bought a second hand diamond 2 to replace my xperia...
...seemed to work great checking it out... went home with the phone in my pocket... and as soon as I turn it on the touch screen doesn't work
dissected the whole phone only to discover the digitizer is glued to the bezel!
I ordered this from Ebay, will update if I got it working with the brand new housing + digitizer: http://cgi.ebay.it/ws/eBayISAPI.dll?ViewItem&item=380166349182&ssPageName=STRK:MEWNX:IT
fingeres crossed
Please report back here on this thread if it works
fluke said:
I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers
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Click to collapse
Can any one help with this matter?
fluke said:
Can any one help with this matter?
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Click to collapse
If you can make some photos of the digitizer and the lcd dissasembled maybe, but It seems unlikely to break the lcd when you didn't completely trashed your digitizer.
jodeltje said:
If you can make some photos of the digitizer and the lcd dissasembled maybe, but It seems unlikely to break the lcd when you didn't completely trashed your digitizer.
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Click to collapse
Thanks for the reply as I said previously:
I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers
Click to expand...
Click to collapse
Also the LCD didn´t had any marks at all, but i´m going to buy the TS+LCD and replaced by parts first the lcd because it´s a lot easier to replace then if the problem persists the TS.
I will post the result later when i get the parts to replace.
Superman_1122 said:
I've had a reply from HTC UK who said the following:
Reply was fast, I think <1hr from my first email!
I'll see if I can find any HTC Dealer who will send it off on my behalf, but may just end up buying this: http://cgi.ebay.co.uk/LCD-Screen-Di...UK_Mobiles_Accessories_RL?hash=item588362a12d
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Click to collapse
Can anyone confirm the above link as being both Lcd and Digitizer? I'm sure it doesn't mention it in the listing but the picture looks like it's showing both connectors.
Most likely only the LCD that's my conclusion if you look at the sellers store.
But to be sure e-mail the seller and ask.
http://stores.shop.ebay.co.uk/Elect...QQ_sidZ195653022?_nkw=diamond+2&submit=Search
Soooooo, as I've already posted here, My digitizer was busted on the phone I just bought... what I didn't tell was that I ordered a digitizer, then checked if I could remove it easily...came to the conclusion that I couldn't... and ordered a digitizer+housing so I could easily fit it on.
the mail brought me the digitizer today, and while knowing a better solution was on it's way I couldn't resist and try if I could make it work.
Turns out it super easy to seperate the digitizer from the bezel using a hairdryer (softening the glue) and a knife:
Take your phone apart, just the 4 screws, click the plastic center off it. Remove the digitizer cable, the touchscreen cable and the speaker cable.
now you are able to remove the green plate which holds all chips and stuff.
underneath that is the screen, lift it up gently going under it from the gap the removal of volume buttons leaves, put it away safely.
Now remove the speaker, the buttons under the zoom bar, and the power button(don't forget the the power button, and rubbery thingy that falls out of the bottom, the hole needs to be at the bottom when putting it back in).
your phone should be completely empty by now... just the front and the digitize glued together.
make the front of the phone reaaaaaaaaaallllly hot, put the knive between the metal and the digitizer (I started at the part where the zoombar is) and gently push it between the two parts... (from the inside of the phone to the oudside). Now just keep the whole thing above the dryer to keep it warm and slowly slice your way around the phone (no secret wires are there that you can cut through).
I used some random glue I had lying around to glue the front back to the new digitizer... perfect!
so the screen is like new now
ps bought this digitizer: http://cgi.ebay.nl/Touch-Screen-Dig...wItemQQptZPDA_Accessories?hash=item45eed6effc
Thanks for that jodeltje.
It sounds exactly the same as when i replaced the digitizer on an Omnia. Really not as hard as one might imagine. Taking your time and being careful are the most important things.
Hey guys,
I came into same boat last night.
Dropped my T-Mobile MDA Compact V from 2.5ft table, Backwards (Not towards LCD) and now it has black dots on screen. I guess the LCD has pressed backwards by chip sets.
Here is a screenshot.
I think its LCD damaged but I don't have cash to replace nor device warranty.
Do you think the problem solves eventually? Coz once I had dropped sony mobile and it too had same issue but solved after many days.
Hopefully it solves.
BTW; does LCD affixed to Digitizer? by seeing service manual, it doesn't look like it is. And I afraid to get cheap hongkong LCD screens for about 30$ since they won't be true quality display. i.e blueish.
Thanks...
Best Regards
hello CRACING,
sorry about what happened to you...
from the picture i can say that you have a problem with the digitizer...
your LCD is ok.
i tend to have this problem over and over again the last 1,5 years... i replace the digitizer (or the glass on which the digitizer is attached to) every 3-4 months..
yes the ones you get from ebay are not that good quiality, but well it keeps the phone working...
if you need assistance on replacing the digitizer, i can help you, by providing pictures and istructions...
cheers

Urgent help with digitizer

I recently broke the screen of my Leo T8585 and replaced the LCD + Digitizer with an original Hong Kong part.
After disconecting the working shattered part the digitizer never worked again. Even the shattered one ceased to work completely (LCD is working fine but digitizer has no response). A second replacement part was ordered and the problem persists, ie, replacement part is not the problem. Also part number is correct.
Can anyone tell me if there is a specific precedure for this replacement? Could there be a hardware/software lock I need to open? Strip contacts have been checked and are fine.
thanks in advance
:O damn, a lot of people getting their HD2s smashed, here i was thinking i was the only one. I recently replaced my digitizer & LCD aswell.
As far as i know there is no soft/hardware locks present. In case you have checked that allll connectors are properly connected i can only guess that an electrostatic discharge might have caused damage to the hardware. . . But in case you were wearing an ESD wrist strap which i recommend using (by no means i don't want to sound like a smartass) i havn't got a faintest idea
Well.. replying to a totally old post but.. what the hell, maybe it will help and/or help others who encounter similar problems.

[Q] Guide: Xperia V disassembly, how to repair broken display?

Hi,
the touch screen of my Xperia V is broken and I'd like to replace it myself. It's not the first time for me that I repair a mobile device myself, but without a disassembly guide, it is difficult for me to identify the parts that are fixed by glue. I don't want to break anything that is still working.
I already found a russian video on YouTube, but it seems to me that the display is not taken apart from the other parts of the device.
Has anyone here done it before?
Thanks in advance!
Display removal
grisu59964 said:
Hi,
the touch screen of my Xperia V is broken and I'd like to replace it myself. It's not the first time for me that I repair a mobile device myself, but without a disassembly guide, it is difficult for me to identify the parts that are fixed by glue. I don't want to break anything that is still working.
I already found a russian video on YouTube but it seems to me that the display is not taken apart from the other parts of the device.
Has anyone here done it before?
Thanks in advance!
Click to expand...
Click to collapse
Hi,
I've managed to remove the display. Mainly because it was really damaged ... heating the display and "bending" with a small tool.
It's really hard as the glue is quite strong. As my replacement screen is "on it's way" I'm not able to finalize the work.
I'm kind of stuck in the part when removing the "middle, plastic" part...
display is connected to body with really strong glue. Remember that it is impossible to remove old display without breaking it. Second thing is that with new display the phone most likely will not be waterproof
hakanW said:
Hi,
I've managed to remove the display. Mainly because it was really damaged ... heating the display and "bending" with a small tool.
It's really hard as the glue is quite strong. As my replacement screen is "on it's way" I'm not able to finalize the work.
I'm kind of stuck in the part when removing the "middle, plastic" part...
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Click to collapse
Hi! I broke mine last night. How did your repair go when the part arrived? I also could only find the russian video without the screen being removed
How hot did you have to make the screen? I was thinking of using an iron with a cloth around it.
Hi Folks, I'm curious to hear how others are going - I managed to break my screen this last week, Hoping to replace it but so far taking out that glass seems to be a tricky thing - any suggestions? How did the iron and cloth go?
canuck82 said:
Hi Folks, I'm curious to hear how others are going - I managed to break my screen this last week, Hoping to replace it but so far taking out that glass seems to be a tricky thing - any suggestions? How did the iron and cloth go?
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There's no way.... You need to buy a new housing with the LCD and touchscreen built in, and then move all your bits over. That's why the russian video of the guy removing everything doesn't remove the screen.
Daryl_tt said:
There's no way.... You need to buy a new housing with the LCD and touchscreen built in, and then move all your bits over. That's why the russian video of the guy removing everything doesn't remove the screen.
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Click to collapse
I just ordered this: http://www.parts4repair.com/complete-screen-assembly-for-sony-xperia-v-lt25i/ I will see how that goes. I got tired of using my old SG1 so it's time to fix the V...
Good luck. Careful with the tiny, white antennae cable running from the main board to the bottom. I twisted mine a little bit too much and the connector popped off. I had to go get a new one with much difficulty.
Update
Daryl_tt said:
Good luck. Careful with the tiny, white antennae cable running from the main board to the bottom. I twisted mine a little bit too much and the connector popped off. I had to go get a new one with much difficulty.
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I replaced the screen - had it working for two days and dropped it again - cracked screen, doesn't even light up.
I now have another replacement screen and a better case - at least now I'm getting quicker at taking the phone apart....
screen help
canuck82 said:
I just ordered this: I will see how that goes. I got tired of using my old SG1 so it's time to fix the V...
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Hi this wont work, I went through the exact same issue, and its impossible to attach the new screen properly. your best bet is to try and find a second hand screen via ebay. it has to have the "housing part with it. otherwise you are wasting your time. it cost me so much to fix mine as I ordered two screens in the end I could have bought a new phone on special....
Try Ebay, and make sure you see the one with the screen and front housing on, I am unable to port the correct link on here as I haven't made 10 posts yet.
Search for the following on ebay : Genuine Sony Ericsson Xperia V LT25i front+digitizer touch screen+LCD display
This should let you find the correct screen
Look at the picture you will see the side housing for the front is also installed, the one you have ordered is the incorrect one as its only the LCD and the Digitzer, without the front housing that it gets "glued" onto. You can see the main difference where the earpiece is its shown as black, hence the mesh is there. that would be the correct one to order. Unless you have the means of getting yours glued back on the same way as the factory, I see you will struggle to get it done otherwise.

[Q] Nexus 7 Screen Touch Not Working

I am having issues with a nexus 7 I have just bought. Got it of ebay with a cracked screen bought a replacement screen and the screen part works fine but I have no touch at all on the device I have ensured the connection of the cable as what I have seen it is correct. I think I may have mucked something up has anyone got any ideas anything is fine tablet only cost be 5 quid anyone got this issues before.
bobthemac said:
I am having issues with a nexus 7 I have just bought. Got it of ebay with a cracked screen bought a replacement screen and the screen part works fine but I have no touch at all on the device I have ensured the connection of the cable as what I have seen it is correct. I think I may have mucked something up has anyone got any ideas anything is fine tablet only cost be 5 quid anyone got this issues before.
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Click to collapse
what part you did actually replace cause in the n7 im pretty sure the digitizer, lcd and front of device are glued
-PiLoT- said:
what part you did actually replace cause in the n7 im pretty sure the digitizer, lcd and front of device are glued
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Click to collapse
The front bezel comes of the screen quite easily the digitiser and lcd are fused together I just bought one of eBay added it to the front bezel and it works as a screen it's just the digitiser that doesn't seem to work I get no response when I tap it in any way not sure why it isn't working.
bobthemac said:
The front bezel comes of the screen quite easily the digitiser and lcd are fused together I just bought one of eBay added it to the front bezel and it works as a screen it's just the digitiser that doesn't seem to work I get no response when I tap it in any way not sure why it isn't working.
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Click to collapse
may be a ****ed digitiser
-PiLoT- said:
may be a ****ed digitiser
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Click to collapse
That's what I was thinking asked the seller to tell me if they tested it before shipping as their listing says they did. Just wondering if their was anything else I could try to check what the issue is, I have done the whole reseating the cable and zip ties under the digitiser connector as mentioned on a post here not sure it is though lost the link to it.

Spen problem/ Calibration

Hi,
Is there a way to calibrate the Spen? Its accurate for about 90% of the screen but when i move to the left most part of the screen it doesnt follow. It stops about 1/4 of an inch and doesnt reach the end of the screen
I dont have any case on it
No screen protectors as well
No magnetic items to interfere with the spen
Tried the "touch all four corners" trick but didnt fix it
Any other ideas?
Thanks
I dont think that the issue is the s pen, it is most likely the screen digitizer, if the s pen was faulty, the problem would arise anywhere on the screen, take your device for warranty claim ASAP
Try changing or reinstalling the SPen tip...
winol said:
I dont think that the issue is the s pen, it is most likely the screen digitizer, if the s pen was faulty, the problem would arise anywhere on the screen, take your device for warranty claim ASAP
Click to expand...
Click to collapse
I agree. The walcom digitizer is probably broken.
Thanks for the suggestions guys. Tried it with a different Spen from another Note 8. Still the same problem. My digitizer must be broken. Ill send it for repairs. First time to claim warranty on a samsung Note product since the Note 1. Note 7 is an exception since that was just faulty for everyone
The note 7 was not faulty for me, I still have it, works really fine
Just got my note back from the service center. took them one day to fix it. You guys were right, it was a faulty digitizer.
lucky for me. they changed the whole screen assembly, i now have a new scratcheless screen. They also said they replaced the battery since the front assembly comes with a new battery since its suppose to be glued to it
Really glad to hear it worked so good for you! , that is the benefit of purchasing legally/oficially distributed devices some want to save money, but the peace of mind is most important
Hi guys
I have the same problem .If I replace just touch screen ,will the problem be solved???Or is it LCD?
Because I disconnected touch screen cable and saw that pen digitizer still is working and I guessed that pen digitizer is connected to LCD?Am I right??
winol said:
The note 7 was not faulty for me, I still have it, works really fine
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Click to collapse
It seems that the majority of the Note 7s that had issues with the battery were restricted to the US. As I can't find issues with the Note 7 in other regions of the world...
HamiTakar said:
Hi guys
I have the same problem .If I replace just touch screen ,will the problem be solved???Or is it LCD?
Because I disconnected touch screen cable and saw that pen digitizer still is working and I guessed that pen digitizer is connected to LCD?Am I right??
Click to expand...
Click to collapse
You need to replace the entire AMOLED display under the glass panel, which is no easy task. As you need a very clean room to do it to ensure that you do not have any specs of dust on it.

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