Hi,
Last night I knocked a small table and my girlfriends phone and a remote for the TV fell off.
We noticed that her phone now has a ring of black dots on the screen, mostly visible with a white background (E.G websites) but also from the home screen and the like.
We think she's cancelled her phone insurance, as she's never had a payment out to the company.
Can anyone tell me if its a Digitizer (What is one of these? Is it just the touch screen sensitive part of the phone?) Or the actual LCD Screen itself?
If you click on the photo it will load a larger image
Thanks for any assistance, kinda annoyed about this and wondering if I can repair myself with the parts on ebay. Or does anyone know how much HTC Charge to repair similar? Either in $USD, £GBP or €Eur, I can convert and get a ball park figure.
Hi
First of all is the phone still in warranty? If so take it back to an HTC dealer they should repair it for you for free. TD2 screens are not very good and it's a common fault. ( i had to have mine repaired after just only 3 weeks! )
The TD2 screen is made out of 2 parts, The touch screen or the 'digitizer' as you call it and a normal LCD screen underneath. You need to establish which has gone faulty.
If the touch screen still operates normally i.e the screen does not lock up or freeze and allows you to navigate normally then its the lcd screen below. If the touch screen is faulty one good way of checking is to put a piece of tape over the damaged area and try to lift it up a little to see if the marks / dots disappear and functionality can temporarily be restored.
Its hard to tell from your picture which it is..... sorry
I'm not sure how much a replacement by a dealer would cost, but i'm sure you can replace either yourself. ebay is a good place to look
Hope this helps.
I've had a reply from HTC UK who said the following:
That looks like there are a bunch of very small cracks in the screen. the black stuff is likely the Liquid Crystal from inside the display that has leaked out. If the dots get larger then it would definitely seem that the screen has got some cracks in it.
if this is the case, the standard charge for replacing the LCD is around £180 as sadly it is all one complete unit on the diamond 2, so it is not just the LCD underneath that needs to be replaced, but the whole screen assembly including the touchscreen layer and the actual LCD.
I hope this information helps you to make up your mind.
best regards,
Pete W
HTC
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Reply was fast, I think <1hr from my first email!
I'll see if I can find any HTC Dealer who will send it off on my behalf, but may just end up buying this: http://cgi.ebay.co.uk/LCD-Screen-Di...UK_Mobiles_Accessories_RL?hash=item588362a12d
Hi mate,
had the same problem...
the item you psetd from ebay is not the one you need to change.
you need a digitizer, not an lcd screen.
i got one from ebay (http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItemVersion&item=290376721935&view=all&tid=393718237019), it includes both the lcd and the digitizer, you can check ebay to find other auctions offering the digitizer only.
you can change the digitizer on your own if you don't mind loosing the waranty of your phone.
cheers
Hi,
I had already found this: http://cgi.ebay.co.uk/Touch-Screen-...UK_Mobiles_Accessories_RL?hash=item5882e7ef74
Will buy in a bit, funds are a bit short today.
The Touch Screen's functionality hasn't changed at all though, no sticking buttons or anything. So I suspect that its the LCD Screen thats damaged but will follow you're advise as you're going to have more experiance than me (and its the cheaper part to begin with!)
Scrap the above post.. my g/f has just told me that the dots on her phone are bigger/worse. Looks like its the LCD Screen afterall
i still believe it is not the LCD.
the digitizer is actually sitted on a glass, and the LCD is below that. it is very difficult to harm the LCD. i also though it was the LCD (at least i wasn't sure which was broken) so i ordered both of them.
if you disasseble the phone you will be sure if it is the LCD or not.
i vote for the digitizer
good luck, if you need any help, i'll be pleased to help you..
Just to update, A few days after I posted and got helpful advice on here.. she called me up to say the dots have disappeared, and they have still gone now a few days after.
She said she put it in the office where she works, under a printer paper tray, and the office was warm. Something has (maybe only temporarily) fixed it.
I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers
Well F**K me! just bought a second hand diamond 2 to replace my xperia...
...seemed to work great checking it out... went home with the phone in my pocket... and as soon as I turn it on the touch screen doesn't work
dissected the whole phone only to discover the digitizer is glued to the bezel!
I ordered this from Ebay, will update if I got it working with the brand new housing + digitizer: http://cgi.ebay.it/ws/eBayISAPI.dll?ViewItem&item=380166349182&ssPageName=STRK:MEWNX:IT
fingeres crossed
Please report back here on this thread if it works
fluke said:
I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers
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Can any one help with this matter?
fluke said:
Can any one help with this matter?
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If you can make some photos of the digitizer and the lcd dissasembled maybe, but It seems unlikely to break the lcd when you didn't completely trashed your digitizer.
jodeltje said:
If you can make some photos of the digitizer and the lcd dissasembled maybe, but It seems unlikely to break the lcd when you didn't completely trashed your digitizer.
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Thanks for the reply as I said previously:
I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers
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Click to collapse
Also the LCD didn´t had any marks at all, but i´m going to buy the TS+LCD and replaced by parts first the lcd because it´s a lot easier to replace then if the problem persists the TS.
I will post the result later when i get the parts to replace.
Superman_1122 said:
I've had a reply from HTC UK who said the following:
Reply was fast, I think <1hr from my first email!
I'll see if I can find any HTC Dealer who will send it off on my behalf, but may just end up buying this: http://cgi.ebay.co.uk/LCD-Screen-Di...UK_Mobiles_Accessories_RL?hash=item588362a12d
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Click to collapse
Can anyone confirm the above link as being both Lcd and Digitizer? I'm sure it doesn't mention it in the listing but the picture looks like it's showing both connectors.
Most likely only the LCD that's my conclusion if you look at the sellers store.
But to be sure e-mail the seller and ask.
http://stores.shop.ebay.co.uk/Elect...QQ_sidZ195653022?_nkw=diamond+2&submit=Search
Soooooo, as I've already posted here, My digitizer was busted on the phone I just bought... what I didn't tell was that I ordered a digitizer, then checked if I could remove it easily...came to the conclusion that I couldn't... and ordered a digitizer+housing so I could easily fit it on.
the mail brought me the digitizer today, and while knowing a better solution was on it's way I couldn't resist and try if I could make it work.
Turns out it super easy to seperate the digitizer from the bezel using a hairdryer (softening the glue) and a knife:
Take your phone apart, just the 4 screws, click the plastic center off it. Remove the digitizer cable, the touchscreen cable and the speaker cable.
now you are able to remove the green plate which holds all chips and stuff.
underneath that is the screen, lift it up gently going under it from the gap the removal of volume buttons leaves, put it away safely.
Now remove the speaker, the buttons under the zoom bar, and the power button(don't forget the the power button, and rubbery thingy that falls out of the bottom, the hole needs to be at the bottom when putting it back in).
your phone should be completely empty by now... just the front and the digitize glued together.
make the front of the phone reaaaaaaaaaallllly hot, put the knive between the metal and the digitizer (I started at the part where the zoombar is) and gently push it between the two parts... (from the inside of the phone to the oudside). Now just keep the whole thing above the dryer to keep it warm and slowly slice your way around the phone (no secret wires are there that you can cut through).
I used some random glue I had lying around to glue the front back to the new digitizer... perfect!
so the screen is like new now
ps bought this digitizer: http://cgi.ebay.nl/Touch-Screen-Dig...wItemQQptZPDA_Accessories?hash=item45eed6effc
Thanks for that jodeltje.
It sounds exactly the same as when i replaced the digitizer on an Omnia. Really not as hard as one might imagine. Taking your time and being careful are the most important things.
Hey guys,
I came into same boat last night.
Dropped my T-Mobile MDA Compact V from 2.5ft table, Backwards (Not towards LCD) and now it has black dots on screen. I guess the LCD has pressed backwards by chip sets.
Here is a screenshot.
I think its LCD damaged but I don't have cash to replace nor device warranty.
Do you think the problem solves eventually? Coz once I had dropped sony mobile and it too had same issue but solved after many days.
Hopefully it solves.
BTW; does LCD affixed to Digitizer? by seeing service manual, it doesn't look like it is. And I afraid to get cheap hongkong LCD screens for about 30$ since they won't be true quality display. i.e blueish.
Thanks...
Best Regards
hello CRACING,
sorry about what happened to you...
from the picture i can say that you have a problem with the digitizer...
your LCD is ok.
i tend to have this problem over and over again the last 1,5 years... i replace the digitizer (or the glass on which the digitizer is attached to) every 3-4 months..
yes the ones you get from ebay are not that good quiality, but well it keeps the phone working...
if you need assistance on replacing the digitizer, i can help you, by providing pictures and istructions...
cheers
I recently broke the screen of my Leo T8585 and replaced the LCD + Digitizer with an original Hong Kong part.
After disconecting the working shattered part the digitizer never worked again. Even the shattered one ceased to work completely (LCD is working fine but digitizer has no response). A second replacement part was ordered and the problem persists, ie, replacement part is not the problem. Also part number is correct.
Can anyone tell me if there is a specific precedure for this replacement? Could there be a hardware/software lock I need to open? Strip contacts have been checked and are fine.
thanks in advance
:O damn, a lot of people getting their HD2s smashed, here i was thinking i was the only one. I recently replaced my digitizer & LCD aswell.
As far as i know there is no soft/hardware locks present. In case you have checked that allll connectors are properly connected i can only guess that an electrostatic discharge might have caused damage to the hardware. . . But in case you were wearing an ESD wrist strap which i recommend using (by no means i don't want to sound like a smartass) i havn't got a faintest idea
Well.. replying to a totally old post but.. what the hell, maybe it will help and/or help others who encounter similar problems.
So, about a week ago my N1 started to not respond to any touches on the screen at all. I was under the impression that this would be a faulty digitizer and so I ordered one off of amazon. It was supposed to come with the t5 screwdriver and other parts needed to take apart the nexus. However, it did not.
Therefore, I'm under a bit of a time constraint to get this fixed and I took it to a cell phone repair store today. The guy at the counter told me that with it not responding to touches at all (screen itself looks perfect), that it was the LCD that needed to be replaced and not the digitizer. Is this true?
TLDR - Screen displays properly but does not register keypresses. Is this a faulty digitizer or LCD?
The Digitizer is responsible with the touches... It could be some software issue? What ROM do you use? Reinstall it. Install Multi-touch tester from Market and see what it's happen...
Obsy said:
The Digitizer is responsible with the touches... It could be some software issue? What ROM do you use? Reinstall it. Install Multi-touch tester from Market and see what it's happen...
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Thought of that as well... I reinstalled a few different ROMs multiple times and can't even get past any of the setup screens. I'll replace the digitizer and see what happens from there. Thanks!
With pleasure! I think the guy from repair shop wanted to fool you...
I am having issues with a nexus 7 I have just bought. Got it of ebay with a cracked screen bought a replacement screen and the screen part works fine but I have no touch at all on the device I have ensured the connection of the cable as what I have seen it is correct. I think I may have mucked something up has anyone got any ideas anything is fine tablet only cost be 5 quid anyone got this issues before.
bobthemac said:
I am having issues with a nexus 7 I have just bought. Got it of ebay with a cracked screen bought a replacement screen and the screen part works fine but I have no touch at all on the device I have ensured the connection of the cable as what I have seen it is correct. I think I may have mucked something up has anyone got any ideas anything is fine tablet only cost be 5 quid anyone got this issues before.
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what part you did actually replace cause in the n7 im pretty sure the digitizer, lcd and front of device are glued
-PiLoT- said:
what part you did actually replace cause in the n7 im pretty sure the digitizer, lcd and front of device are glued
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The front bezel comes of the screen quite easily the digitiser and lcd are fused together I just bought one of eBay added it to the front bezel and it works as a screen it's just the digitiser that doesn't seem to work I get no response when I tap it in any way not sure why it isn't working.
bobthemac said:
The front bezel comes of the screen quite easily the digitiser and lcd are fused together I just bought one of eBay added it to the front bezel and it works as a screen it's just the digitiser that doesn't seem to work I get no response when I tap it in any way not sure why it isn't working.
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may be a ****ed digitiser
-PiLoT- said:
may be a ****ed digitiser
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That's what I was thinking asked the seller to tell me if they tested it before shipping as their listing says they did. Just wondering if their was anything else I could try to check what the issue is, I have done the whole reseating the cable and zip ties under the digitiser connector as mentioned on a post here not sure it is though lost the link to it.
The SPen on my Note 5 has not worked in a while. When I spoke to Samsung they said it was "moisture" damage. Confused as the water damage sticker does not show that the phone has been wet. Regardless, the *#0*# Spen test showed no response to the Spen on the screen. I decided to order a new stylus flex (stylus digitizer) for the phone. I received it today and plugged it in without taking the LCD off, just to see if it worked or not. I moved the Spen around near the flex digitizer but cannot see any response on the screen.
Does it have to be pressed up against the screen to show response? Or as it also not working and the fault is in the motherboard.
Any help is appreciated.
IanTech said:
Does it have to be pressed up against the screen to show response? Or as it also not working and the fault is in the motherboard.
Any help is appreciated.
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Just to make sure; have you tried another stylus or tried your stylus on a different device?
CodeNameRedNeck said:
Just to make sure; have you tried another stylus or tried your stylus on a different device?
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Yes I have. This stylus works on other notes but other styluses don't work on mine.