So for 3 days now i have been reading thread after thread on xda. i cant seem to connect my phone to my computer. Every time i come across a new link to drivers i try it but still no dice.
What happens:
Install Drivers
Phone set to mass storage
plug usb in
mount sd
windows thinks...
USB Device not recognized
Phone: Captivate, stock everything (with ota update)
OS: Windows 7 64 bit
What am i doing or not doing?
I apologize in advance if i have not stumble across thread where this has already been answered.
hacklerg said:
So for 3 days now i have been reading thread after thread on xda. i cant seem to connect my phone to my computer. Every time i come across a new link to drivers i try it but still no dice.
What happens:
Install Drivers
Phone set to mass storage
plug usb in
mount sd
windows thinks...
USB Device not recognized
Phone: Captivate, stock everything (with ota update)
OS: Windows 7 64 bit
What am i doing or not doing?
I apologize in advance if i have not stumble across thread where this has already been answered.
Click to expand...
Click to collapse
Try uninstalling all the drivers and try one again using x64 (I know you probably did it already, but just confirming).
Maybe try doing a factory reset?
So i uninstalled the drivers using the uninstaller application that came with the download then i deleted the files off the computer.
went to the captivate wiki on xda, downloaded the 64 bit drivers from that link (look exactly the same as the other links), then ran the installer application from that download.
what happened was at the end of the install wizard it said that: "mss install wizard was not completed... install wizard was not succesfully installed samsung usb driver for mobile phones.".
I did however notice that at one point in the wizad it called the driver x86 instea of x64.
i would be lieing if i didnt say i hated samsung right now. o yea and i think at&t too. ha ha
Thanks for the help! : )
so in addition to hours spent on other days, im about 5 hours into trying to make the phone connect today.
it seems worse now, it only sometimes sees a device it cant recognize.
i tried more batches of driver uninstall/installs and i even downloaded the full kies.
nothing seems to make it go. im about to lob this thing across the room. any other suggestions or people with a similar problem?
any help would be much appreciated.
1) Scrub your system again of all Samsung drivers.
2) Go to Samsung Software & Firmware Downloads and get the Mini Kies program.
3) Install Mini Kies, this will install drivers.
4) Set USB settings on phone to ask on connection, Settings>Applications>USB Settings>Ask on Connection
5) Connect phone to computer
6) Select Mass Storage when the phone asks
7) Mount phone to computer, depends on which ROM you are running
8) Report back,
I'm running Windows 7 x64 Home Premium and have no troubles connecting. Hope this helps.
ok thanks for the tips.
Here's what i did:
Download mini kies from the link (i noticed that there were driver there to but i did not download that link)
Set phone to ask on connection
plug phone into computer
set to mass storage.
mount sd card
computer says "usb device not recognzed"
Mini Kies still says "please connect mobile phone"
i scream!
what do you suggest i do from here?
hacklerg said:
ok thanks for the tips.
Here's what i did:
Download mini kies from the link (i noticed that there were driver there to but i did not download that link)
Set phone to ask on connection
plug phone into computer
set to mass storage.
mount sd card
computer says "usb device not recognzed"
Mini Kies still says "please connect mobile phone"
i scream!
what do you suggest i do from here?
Click to expand...
Click to collapse
Have you tried a rear USB port instead of a front? I don't know why but many have claimed this was the trick. It should not work, but for some reason it does for some.
alphadog00 said:
Have you tried a rear USB port instead of a front? I don't know why but many have claimed this was the trick. It should not work, but for some reason it does for some.
Click to expand...
Click to collapse
The usb ports on the back of the computer are usually connected directly to the motherboard. The usb ports located other places on the computer are usually connected to the mother board via a secondary card of some type - this adds another level of hardware and software drivers required to make those ports work. Also it is not unusual for some usb to operate at different power levels - often referred to as powered and non powered ports.
So not all ports are the same which is why some people have different results on different ports on their computer.
One other option that sometimes works: turn on usb debugging in settings/applications/development. Then connect the usb. Pull down the notification window and select the button that says something like "select to copy files...". This brings up a dialogue box asking to mount the phone, and you select that.
Sent from my SAMSUNG-SGH-I897 using XDA App
alright i tried
every single usb port (it a laptop btw sorry should of said that earlier)
and also with and without debugging
computer still says usb device not recognized.
is there any more info that anyone needs? Tried hooking the phone up to a mac also (snow leopard osx laptop) no luck still.
dayv said:
The usb ports on the back of the computer are usually connected directly to the motherboard. The usb ports located other places on the computer are usually connected to the mother board via a secondary card of some type - this adds another level of hardware and software drivers required to make those ports work. Also it is not unusual for some usb to operate at different power levels - often referred to as powered and non powered ports.
So not all ports are the same which is why some people have different results on different ports on their computer.
Click to expand...
Click to collapse
I have built many machines and never had a device work on one USB port and not on another.
All my USB devices that require power, require an actual AC adapter -As for unpowered ports - never heard of that. Powered and unpowered hubs yes - but not unpowered ports.
alphadog00 said:
I have built many machines and never had a device work on one USB port and not on another.
All my USB devices that require power, require an actual AC adapter -As for unpowered ports - never heard of that. Powered and unpowered hubs yes - but not unpowered ports.
Click to expand...
Click to collapse
First, just to make this clear all usb ports are powered, and so long as they are in compliance with the usb standard they are powered to 5v.
Second, what you referring to with powered/non powered usb hubs is a usb hub that has a secondary power source (ie includes ac power cable maybe) vs a usb hub that is only powered by the usb serial bus via the usb connecter to the computer.
What was referring to in powered/non powered usb port is a technology included in some ports that allows that port to use the power of two usb ports in one port - not sure but I believe it is an ibm technology - which is some times referred to slangly and inaccurately as powered usb
Now the point of my post was to point out even though there is a universal standard for usb - depending on how these ports are actually connected to the serial bus on the mother board will affect they way they perform - ie usb on the back of the computer that is mounted directly to the mother board serial bus vs one connected via a pci card.
And even though you have never experienced differing performance in your usb ports does not mean that it doesn't happen - it is actually quite common particularly with devices that both connect via usb as well as charge its battery via usb.
I currently have a computer with 7 usb ports all of which will connect and work with my wife's ipod - but I have found two of these ports that will not charge her ipod. most likely this failure to charge her ipod is due to the hardware (or the software driver for the said hardware) in between these two ports and the mother board.
In all of the computers you have built have you built any that had usb ports mounted directly on the mother board serial bus that you also connected a usb pci card to allow for more usb ports? I guarantee you if you do this often enough you wil eventually build a computer that has usb ports with differing performance.
while the info on usb is nice : ) i would very much appreciate any help on gettingmy phone connected. thanks!
hacklerg said:
while the info on usb is nice : ) i would very much appreciate any help on gettingmy phone connected. thanks!
Click to expand...
Click to collapse
I'm guessing by now you have tried all your ports, lol. have you tested your phone on other computers and/or with other usb cables?
One thing to try is check and see if there are any driver updates for the usb hardware in your computer. You can usually find these updates with the computer vendor and/or mother board manufacturer support.
Sorry I missed your post earlier about connecting to a mac - when you connected to the mac was your phone in debugging mode?
I don't know if it is necessary to connect to a mac, but to get some linux distros to mount the drives in cappi it has to be in debugging mode and while linux and NEXTstep are different they are in the same family, have the same ancestor. maybe if someone with a mac read s this they can let us know if it is needed.
If you keep connecting to different computer with no luck, try a different usb cable.
Actually its connecting to a pc. I just tried to connect to a mac wouldn't work there either.
But I've tried all the different combos of debugging and mass storage options it just says it doesn't recognize the usb device.
I have tried a bunch of different drivers and using both kies and mini kies.
Windows 7 64 bit
Laptop
Captivate (stock everything)
Sent from my SAMSUNG-SGH-I897 using XDA App
hacklerg said:
Actually its connecting to a pc. I just tried to connect to a mac wouldn't work there either.
But I've tried all the different combos of debugging and mass storage options it just says it doesn't recognize the usb device.
I have tried a bunch of different drivers and using both kies and mini kies.
Windows 7 64 bit
Laptop
Captivate (stock everything)
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
getting unrecognized usb device is almost certainly a driver issue - what ever kept it from working with the mac is something else.
have you downloaded and installed the drivers dg has linked in his odin 3 one click thread?
Second have you had a chance to check if your computer had any usb driver updates? One of my machines would not properly identify my phone that I tried reinstalling drivers on and I found there was and update for the mother board usb controller - after updating it instantly recognized it.
I am having the same issue with an added twist, which is that some USB ports will rapidly disconnection/reconnect the device to windows even though I havent unplugged it.
I have/had adb working on both my old laptop, and desktop. And like the OP I have spent many hours trying to get this to work. Very frustrating.
When I try to connect to the computer I get nothing, just a beep on the phone, I was getting an error and now I don't even get that on my computer. (USB still charges the phone though)
I tried 2 different cables, 2 different computers and 4 different operating systems, Windows based. And lots of Captivate USB drivers.
I have tried Kies, odin one click, mass storage, debugging on, off, everything I can think off.
I tried 2 different Roms, (Apex 7 and 10.1) 3 different kernels and 6 or more factory resets. MTP is listed under apps but when I plug in the USB cable I don't see it under running tasks.
I have a Captivate I896 running Gingerbread I9000 software. I would like to go back to stock but without USB I can not run the software, (computer does not see Captive in download mode or in recovery mode.)
Would anyone know how to troubleshoot this, is there a way to debug the software and see just what is happening on the phone.
Dam you have tried a lot of things... lol
I have a suggestion... have you try 'adb'?
Let me see If understand right...the problem is that ODIN is not recognizing your device and you want to go back to stuck? you don't specify if you can transfer files between your computer and phone...and also if you can connect with 'adb'.
Probably was you micro usb on your phone got damage...have you been experimenting with a jig?
ya I have tried adb and when I type in adb shell I get a response of no device found. and no the only thing that went in to the usb connector ever, was the Samsung usb micro cable. I think I will take it to Samsung next week if I can find the service center around me, I think it is still under warranty.
Check to make sure the cables you're trying are data/charging cables. My stock cable went out so I found one I had in the closet. The one I found would charge but no data passed (ie. PC wouldn't see it).
If anybody could help that would be great. I'm trying to return to stock and use LGNPST to flash a .tot file. However, I have discovered I cannot do anything with my phone on a pc. I've tried several different cords; to be honest I have no idea if I still have the original cord anymore. I have too many cords and not sure which phones they came with, however, it never mattered in the past, I originally rooted using a cord from a Samsung phone. Most cords the computer does not even detect something plugged in to USB, but one cord it says device not recognized. I've tried this on 2 different windows 7 machines and my apple, I've uninstalled and reinstalled on USB drivers manually and still no luck.
Only thing i've noticed is that when I use the one cord, the computer tries to reinstall drivers automatically but the phone reboots, computer says installation failed, then USB device shows at not recognized. However, as I said I've manually installed drivers from LG website. And I cleared all USB drivers and reinstalled them.
Any suggestions? Thanks for any help or suggestions.
arcane spade said:
If anybody could help that would be great. I'm trying to return to stock and use LGNPST to flash a .tot file. However, I have discovered I cannot do anything with my phone on a pc. I've tried several different cords; to be honest I have no idea if I still have the original cord anymore. I have too many cords and not sure which phones they came with, however, it never mattered in the past, I originally rooted using a cord from a Samsung phone. Most cords the computer does not even detect something plugged in to USB, but one cord it says device not recognized. I've tried this on 2 different windows 7 machines and my apple, I've uninstalled and reinstalled on USB drivers manually and still no luck.
Only thing i've noticed is that when I use the one cord, the computer tries to reinstall drivers automatically but the phone reboots, computer says installation failed, then USB device shows at not recognized. However, as I said I've manually installed drivers from LG website. And I cleared all USB drivers and reinstalled them.
Any suggestions? Thanks for any help or suggestions.
Click to expand...
Click to collapse
imho, I think it might be a windows thing. I have issues with windows 7, I can't get the pc to see the phone. I have win7 64 bit. But xp 32 bit on my wife's netbook works like a charm. I would suggest trying a different version of windows. And I can use my sammy usb cable for just about anything dealing with the revo except flashing a tot. The flash errors out at about 19% with any other cable besides the lg one.
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas guys?
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas guys?
Click to expand...
Click to collapse
hi,
you don't say what Laptop o/s you using on laptop.?
Windows 10, Windows 8.1 Windows 8 or Windows 7...... or Apple o/s.?
Briefly my take is on this is, most probably the laptop and not phone.?
(Yes, i might be wrong of course.)
My reason is, i have Windows 10 laptop
and sometimes / a few time, ) my
laptop does not recognize my Note5
Yes, , it charges phone (just like yours) but does not recognize phone.!
I then have to re install drivers for phone I use Smart Switch to re install drivers.
Then it works ok for a while etc..
Why don't you test phone on someone else's pc or laptop to make sure.?
Overall my Note5 is mostly recognized by laptop
Good luck
willcor said:
hi,
you don't say what Laptop o/s you using on laptop.?
Windows 10, Windows 8.1 Windows 8 or Windows 7...... or Apple o/s.?
Briefly my take is on this is, most probably the laptop and not phone.?
(Yes, i might be wrong of course.)
My reason is, i have Windows 10 laptop
and sometimes / a few time, ) my
laptop does not recognize my Note5
Yes, , it charges phone (just like yours) but does not recognize phone.!
I then have to re install drivers for phone I use Smart Switch to re install drivers.
Then it works ok for a while etc..
Why don't you test phone on someone else's pc or laptop to make sure.?
Overall my Note5 is mostly recognized by laptop
Good luck
Click to expand...
Click to collapse
Thank you for the reply.
As I have already mentioned, I did try another laptop. Mine is windows 8.1 x64 and my brother's windows 10 x64. I tried re installing the drivers from smart switch but to no avail.
Any other ideas?
Hazardous Pain said:
Thank you for the reply.
As I have already mentioned, I did try another laptop. Mine is windows 8.1 x64 and my brother's windows 10 x64. I tried re installing the drivers from smart switch but to no avail.
Any other ideas?
Click to expand...
Click to collapse
hi ,
why i still think its laptop /pc drivers related.
(But yes ,i might be completely wrong ..?)
i have laptop win 10 x64 also.
The issue is of laptop, not always recognizing a device /similar as yours ,but charging device .
Other devices, when trying to connect to laptop (,not just my Note5 ),( from time to time) eg Note 2,..3 ..4 , USB flashstick ..my Polar M400 running watch etc .Device is not recognized but charging .
So for me,
its just not Note 5 but other devices also (.from time to time) .
My "take " on this issue is that it points between drivers (pc ,laptop) //// relevant devices eg Note 5 ..etc . and not just the firmware issue of Note 5 ,??
but yes, as stated i might be wrong .
good luck
Post note ,
i have to add reinstalling drivers "sometimes " help " ,
but it happens again, later. ( not recognizing device )
So i am pointing fingers, at Windows o/s + the "company/maker " of laptop ..pc and + devices .The compatibility between all three above ,combined and yes i had similar issues ( from time to time with Win 8 ../Win 8.1 etc ).
Yet, i have also found that certain of my devices
that work nearly 100% of time on my laptop !,
which indicates to me, the compatibility of devices between device /laptop ,is very good ..??
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Hazardous Pain said:
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Click to expand...
Click to collapse
Wait, have you tried this yet?
Pull down notification menu while phone is plugged in and there should be a option for changing from charge mode to mtp and such. Just pull down notification and tap on the biodiversity that's lasted.
Sent from my SM-N920T using Tapatalk
Hazardous Pain said:
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Click to expand...
Click to collapse
hi ,
strange ,
just for the record i also have a Lenovo Flex 2 laptop ( x64 ) Win 10 .!!!
i have rooted all my devices on Lenovo laptop ( Note 2, Note 3 , Note 4 and my Note 8.0 tablet etc )
Yet , i am at moment not interested in rooting my Note5 ( i have it already a couple of months )
I am happy keeping myself busy with Theme store ,tweaks/beta apps and lately with the interesting Lockmaster app( Play store ) for lockscreen ... etc .
If i get the root "urge " i pick up my other rooted devices and use them .or /update or/ install root only tweaks/apps etc. for my rooted devices .!!
i hope Marshmallow fixes your issues .!!
good luck
Jammol said:
Wait, have you tried this yet?
Pull down notification menu while phone is plugged in and there should be a option for changing from charge mode to mtp and such. Just pull down notification and tap on the biodiversity that's lasted.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
There are no options in the pull-down menu it just says cable charging
Hazardous Pain said:
There are no options in the pull-down menu it just says cable charging
Click to expand...
Click to collapse
Did you try clicking where it says Cable Charhing?
Edit: Never mind that. I see what you mean. That's odd it's not there for you. It definitely sounds like a PC issue. You can try completely removing all Samsung drivers and start over. Just using the Uninstaller will not cut it though. You'll have to do a system level cleaning of all samsung drivers.
Sent from my SM-N920T using Tapatalk
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas
Click to expand...
Click to collapse
navdeepavi said:
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas
Click to expand...
Click to collapse
The issue is not with your device. It's because of Windows. Is there another computer that you can use to connect your device to that you have never connected to before? Also make sure that you are using either the cable that came with your device, or at least a good quality cable. I've had that issue occur in the past because I was using a cheap cable.
Click to expand...
Click to collapse
Jammol said:
The issue is not with your device. It's because of Windows. Is there another computer that you can use to connect your device to that you have never connected to before? Also make sure that you are using either the cable that came with your device, or at least a good quality cable. I've had that issue occur in the past because I was using a cheap cable.
Click to expand...
Click to collapse
I did plug it in my brother's laptop but no dice. I tried the OEM cable and an Asus cable on USB 2 and 3 ports, it did not work on either pc. How can I completely uninstall samsung drivers?
For users having the same issue, I found a solution (which also fixes all charging issues by the way).
If you look at the charging port, you will see a "tongue" where the pins connect. We all know that fast charging requires 5 pins not 4. The OEM cable comes with 5 as you all know. However, I found the OEM cable to be very fragile and not reliable, one pin tends to get bent without much pressure. This leads to the "tongue" going down somehow. The fix is to get the "tongue" up a bit, use a toothpick or something that does not conduct power. As for the cable, I suggest you use an Asus cable (I have 3 of those, 2 from my nexus 7s and 1 from my Zenwatch). Asus cables come with 5 pins and they are sturdier than Samsung's and they are a bit longer as well. Now the phone charges properly, fast charging and all and the computer recognizes it once again.
Hope this helps you too
Hazardous Pain said:
For users having the same issue, I found a solution (which also fixes all charging issues by the way).
If you look at the charging port, you will see a "tongue" where the pins connect. We all know that fast charging requires 5 pins not 4. The OEM cable comes with 5 as you all know. However, I found the OEM cable to be very fragile and not reliable, one pin tends to get bent without much pressure. This leads to the "tongue" going down somehow. The fix is to get the "tongue" up a bit, use a toothpick or something that does not conduct power. As for the cable, I suggest you use an Asus cable (I have 3 of those, 2 from my nexus 7s and 1 from my Zenwatch). Asus cables come with 5 pins and they are sturdier than Samsung's and they are a bit longer as well. Now the phone charges properly, fast charging and all and the computer recognizes it once again.
Hope this helps you too
Click to expand...
Click to collapse
so meaning the charging port "tounge" need to be lift up a bit? so not the cable problem? im on this situation now.. i tried all my cables and only fast charging.
jayyusz said:
so meaning the charging port "tounge" need to be lift up a bit? so not the cable problem? im on this situation now.. i tried all my cables and only fast charging.
Click to expand...
Click to collapse
Yes, exactly
Hazardous Pain said:
Yes, exactly
Click to expand...
Click to collapse
I'm having this same problem these same problems. Other then I'm not able to get it to recognize even after doing everything that was said to do in this thread.
I feel like I'm missing a file? I was messing with them and just may think that could be my problem. is there anything else that has not been said in this thread I could do to fix this problem? When connected to my computer it recognize it as a charger. I can't access my files from my computer to my phone.
any help would be very helpful! Thanks!
I'm having the exact same problem but now I tried to use Flashify to go back to original recovery instead of TWRP & now by recovery or boot IMG is screwed so it wont even boot to recovery..
It boots only to download mode & is not recognized by any PC we have, with every cable I've tried.. uhhgggggg
I was having the same issue. Here is what solved it for me:
• Disconnect the usb cable.
• Go to Control Panel\All Control Panel Items\Troubleshooting\Hardware and Sound
o Go down to device / hardware and devices – click on that
o Follow instructions to correct issues. This found I needed a bus device driver update.
o Let it update and once done go out.
• On PC - Go to Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings - go down until you get to the part that says "All Networks" ...expand the list by clicking on the arrow to the right. In this area you will see "Media Streaming" There should be an area highlighted in blue that says "Choose media streaming options" click on that. Make sure you "allow all" . Once that is done, click "ok" at the bottom. Plug your device into the usb and it should be recognized. Seems a recent Windows update has that filter off.
• Now, restart your computer.
• Use original usb cord that came with phone! Plug in phone then plug in usb to computer.
• It should recognize your device now.
I now have to restart computer every time I want to connect my device but it works.
Hi I am having that same problem with my note 4. It doesn't seem to be a pc problem as no pc at all none Nada recognizes the phone. Windows 7 to Windows 10. None. Used 2 workmates of mine who also have note 4s on my laptop and all the laptops i used i used their phine on itand they worked so blaming the pc seems to be out of the equation..your solution and all those settings have been untouched as it has all devices allowed ..... tried cleaning the connectors and also different oem cables to no avail ..The only thing I have not done is change the logic board
Hi I hope somebody can help me. I am having exactly the same issue. though I don't think its PC or Laptop problem. I have two Note 5 the other one is working just fine, while the other Note 5 that was just charging was connected I noticed that running *#0808# I can select AP and CP but MTP+ADP was not selected and if I try selecting the radio button I will be able to but after pressing Ok or Reboot it back to no selection at all. Which I observe on my other Note 5 that was working its always selected every time I run *#0808#.
One more thing noticed is that on the Note 5 that was not working I boot it download (ODIN) mode and connect back to USB of my PC and Laptop, I hear a sound (the typical sound in windows once you connect any USB device) though I cannot access it I am positive that my USB port on both device are in good condition and since it was detected in windows through ODIN boot mode I was under the impression that its a phone software/firmware related. Can somebody help me on this one? thanks