Samsung Galaxy s3 mini wont start - Galaxy S III Mini Q&A, Help & Troubleshooting

Hello guys. So i played Pokemon Go on my Galaxy s3 mini with cw11 (4.4.4) and the game just froze so i thought im gonna restart it .. so i restarted it but nothing happend since then im unable to turn on my phone. Tried 3 different batterys nothing. When im charging nothing happens but when i connect to the pc its connecting and disconnecting all the time. Whats the problem how can i fix this Please help me.

have you tried download mode or go to recovery?

Yes, nothing works just black screen. and when im trying to connect it to the pc it just keep disconnecting and connecting.

have you tried it with a boot.img on sdcard? If this will also not work I think your device is hardware broken...

I dont have SD card in my phone never had. But how can i find that file when i cant turn on the phone or connect to the pc? On the other forum they said that i should buy some kind of USB JIG or something and it will work. But in my country its not available so i have to do it myself.

Try charging it for >30 minutes because it's technically impossible for a phone to hard brick itself while booted in android.

i did.. but nothing happens. Tried on other PC installed the driver and everyting but keeps connecting and disconnecting.

Battery DRAIN I think

But mate i tried 3 different batteries and 1 is brand new.

xCRUTCIOx said:
But mate i tried 3 different batteries and 1 is brand new.
Click to expand...
Click to collapse
Try with a jag bro...

Yeah i will and i will post the results. Thanks for the reply

3liteking148 said:
Try charging it for >30 minutes because it's technically impossible for a phone to hard brick itself while booted in android.
Click to expand...
Click to collapse
Possible with a malicious root app or carelessness.

I tried as i said 3 different batteries charged every 3 nothing phone doesnt turn on or do something. But when i connect it to pc it connects and reconnects.

Okey i tried the USB JIG nothing happens. Tried on our S2 too and there worked just fine. So i dont know what to do

Most likely your phone's motherboard is already dead

So i cant do anything right?

xCRUTCIOx said:
So i cant do anything right?
Click to expand...
Click to collapse
Maybe the mob it's dead bro nothing to do, sorry!!!

Related

Stuck at "Samsung Galaxy" boot screen, cant get into bootloader, computer wont detect

Stuck at "Samsung Galaxy" boot screen, cant get into bootloader, computer wont detect
Hey everyone this has been a huge hassle for me for the last few days and was hoping someone could help me. I have had to resort to using my HTC Legend...which I love but it doesnt have what I need.
I was in recovery the other day trying to load a custom rom through the CWM and I went through and accidentally hit "format system". I couldn't cancel the process so I knew something bad was going to happen....I reboot the phone and for the last 3 days I have had it plugged into the Usb charger with no luck of booting, it has been stuck at the "Samsung Galaxy S 19000M" boot screen and no further. I took the battery out and tried rebooting it after a few minutes. No luck with this either, still stuck at the Samsung screen. I CAN get into "DOWNLOAD MODE" but I CAN NOT get into recovery/bootloader (hold volume up/home button/power button).
I have put it into download mode and and plugged it into the computer (I am running Windows 7 64-bit) and it will not detect it. I have all of the correct drivers, I know this as I have a friend who owns the exact same phone and my computer detects it just fine. Odin nor ADB will detect that there is anything AT ALL plugged into the computer. It does not even come up as, "android device", or "storage", there is nothing, nota, it is as if the phone isn't even plugged in. It will not detect in "download mode" nor while its stuck at the "Samsung Galaxy S" screen, and yes I have tried a different USB cable, and still nothing..
I am quite capable with electronics but I cannot find anything on the internet as of what to do. Is there anything that I could load on an external SD card that would force the phone to flash a ROM with new kernal and modem? I think the phone is empty that is why it is not booting, as if there is nothing to load on the phone. Is there anything at all that anyone can think of??? I am completely stuck. I wanted this phone to last until the Samsung Galaxy S 2 was released here lol.
I'm with Virgin Mobile Canada. Thanks!
Cant you get it into Recovery mode?
Have you tried heimdall?
You will have to follow the instructions coming with it to the letter (about installing some custom USB-driver).
Herman76 said:
Cant you get it into Recovery mode?
Click to expand...
Click to collapse
Hey herman, "I CAN get into "DOWNLOAD MODE" but I CAN NOT get into recovery/bootloader (hold volume up/home button/power button)."
profalbert said:
Have you tried heimdall?
You will have to follow the instructions coming with it to the letter (about installing some custom USB-driver).
Click to expand...
Click to collapse
Hey, I will search for that right away and let you know how it turns out. Thank you!!
well if you have download mode then dont panic.
just flash a 3 file firmware along with pit file and re-partition and you will be fine
azzledazzle said:
well if you have download mode then dont panic.
just flash a 3 file firmware along with pit file and re-partition and you will be fine
Click to expand...
Click to collapse
How can I flash any firmware if my PC will not detect the phone? When I plug the phone in there is nothing. Odin doesn't detect the phone, Keis doesn't detect the phone, ADB does not detect the phone, and I just tried Heindall, and it does not detect the phone..... Maybe the actual hardware for the USB plug in is faulty in its self, in which case I am screwed.
Galaxy19000M said:
How can I flash any firmware if my PC will not detect the phone? When I plug the phone in there is nothing. Odin doesn't detect the phone, Keis doesn't detect the phone, ADB does not detect the phone, and I just tried Heindall, and it does not detect the phone..... Maybe the actual hardware for the USB plug in is faulty in its self, in which case I am screwed.
Click to expand...
Click to collapse
i see..... i only read the last 2 posts and im always telling people off for not reading properly
have you tried the obvious steps such as
Un-install - Re install Kies
Run Odin as administrator
Tried Alternative USB port - direct into the PC motherboard
Finally a different PC all together
hope you can get it workin hate to see another broken SGS
azzledazzle said:
i see..... i only read the last 2 posts and im always telling people off for not reading properly
have you tried the obvious steps such as
Un-install - Re install Kies
Run Odin as administrator
Tried Alternative USB port - direct into the PC motherboard
Finally a different PC all together
hope you can get it workin hate to see another broken SGS
Click to expand...
Click to collapse
I have tried, uninstall-re install of kies, run odin as admin, alternate usb port, anddd I tried plugging it into my laptop...no luck...this absolutely driving me nuts because I know the phone cant be bricked, if I can get into download mode I SHOULD be fine but for some strange reason the phone seems to be undetectable...ahhhhhhhhhhhh if only there was just some way to access the internal storage or a program that would force a flash through an external SD....
I am going to try loading Ubuntu on my computer on one of my HDD and see if it will detect the phone. I am assuming this is my last option and I have high hopes as Ubuntu detects almost anything...I will update...if it doesnt work I might be looking into taking apart the phone its self and intalling a new USB plug in on the phone motherboard...
im not sure of any other steps
last resort.... have you tried another USB cable ? like your friends cable that he uses for his phone ?
EDIT: if i was you i WOULD NOT take the phone apart.... if you do and it does not work, your warranty will be void,
at least if you cant get it working you can send it off for repair and blame kies, you will have a good chance of getting it fixed by samsung than you would yourself
azzledazzle said:
im not sure of any other steps
last resort.... have you tried another USB cable ? like your friends cable that he uses for his phone ?
Click to expand...
Click to collapse
yeah lol like I said in the first post I tried a different USB cable all together.
I have two HTC Legends, tried both cables from them, plus the OEM cable that came with the SGS
azzledazzle said:
im not sure of any other steps
last resort.... have you tried another USB cable ? like your friends cable that he uses for his phone ?
EDIT: if i was you i WOULD NOT take the phone apart.... if you do and it does not work, your warranty will be void,
at least if you cant get it working you can send it off for repair and blame kies, you will have a good chance of getting it fixed by samsung than you would yourself
Click to expand...
Click to collapse
I dont know if it has been opened already by someone else. I bought the phone for $180 CAD from a sort of "2nd turn" site. As in it was being sold as is. The phone problem reported by them was that the USB connectivity was not working. When I originally got the phone from them everything was working correctly, except the USB connectivity like it stated. It came ROOTED and loaded with the leaked version of Froyo before it was out so I automatically assumed that was causing the USB problems. I got around to changing the ROM with a reported working USB using CWM. But, still no luck with USB connectivity. I just dealt with the problem and flashed everything through CWM. Which led me to this...ugh
Is there supposed to be a warranty seal behind the battery cover? Over the screws like there usually is? Cause I see nothing..
thats not good news.
there is no warranty sticker, but samsung could find out if the phone has been opened.
It depends on the actual repair guy, to be honest, samsung will have 100's of phones to repair daily, the majority just get passed on - flashed - wiped - boxed and sent back to the owner.
however if some (P)Rick is having a bad day and wants to find out why the phone is in for repair, and he finds out its been opened up, or its had custom firmware, then he can refuse to fix the phone or send it back to you with a bill included lol.
so you have to have a good excuse incase the worst happens.
if you dont fancy your chances and you feel capable of replacing the USB yourself then hey go for it !!
azzledazzle said:
thats not good news.
there is no warranty sticker, but samsung could find out if the phone has been opened.
It depends on the actual repair guy, to be honest, samsung will have 100's of phones to repair daily, the majority just get passed on - flashed - wiped - boxed and sent back to the owner.
however if some (P)Rick is having a bad day and wants to find out why the phone is in for repair, and he finds out its been opened up, or its had custom firmware, then he can refuse to fix the phone or send it back to you with a bill included lol.
so you have to have a good excuse incase the worst happens.
if you dont fancy your chances and you feel capable of replacing the USB yourself then hey go for it !!
Click to expand...
Click to collapse
Well thank you for all the help. I am going to try installing Ubuntu first and see what happens, I have never had any driver issues with that OS EVER so if its detectable, Ubuntu will be the one to detect it. If that doesn't work I might take my chances and send it in. And if like you said that one person decides to screw me over, they at least have to send it back to me, in which case I will just open it myself and change the USB plug in like I said. (which might not even be the problem...)
Is there anyway to tell on the out side without opening it if it has indeed been opened before???
erm..... i dont think so, but i dont know what measures samsung have took to find this out.
if it was me the obvious things i would look for is, damaged screw heads and scratches down the sides - where the casing has been prised open. other than that i would not know what to look for
either way, i hope u get it fixed
azzledazzle said:
erm..... i dont think so, but i dont know what measures samsung have took to find this out.
if it was me the obvious things i would look for is, damaged screw heads and scratches down the sides - where the casing has been prised open. other than that i would not know what to look for
either way, i hope u get it fixed
Click to expand...
Click to collapse
Well I sent my phone in to Samsung last week and I just got it back today! I opened it up and I guess the problem with the phone was pretty bad lol they just gave me a new phone, I was thinking it was refurbed but it said right on the repair receipt "condition=NEW" I am extremely happy.
That aside, do you know if you can use the SGS II if it is unlocked in Canada?

[Q]Galaxy s dead

hi this is a bit strange for me. Me, my associate and a friend got a galaxy s i9000. My associate and me are always upgrading and downgrading with odin, trying last firmwares, kernel and more, no problem at all.
My friend got his stock kernel 2.2.1 on his phone. Two days ago he bring me the galaxy, totally dead. No combination, no download mode, no signs recharching, no signs attaching to the pc
He says "non ho fatto niente" (italian version of "i am scared of what you can think so i lie and gave the problem to you")
i searched the forums and tried some solutions (like vol+ and vol- while attached to the pc and insert the battery) but nothing happens. I have tried the battery of my phone, nothing. I have tried with the jig usb, nothing.
So, there is something else i can do? Some trick? I read in this forum that someone have solved with the jig, but how? I just put in, put in and tried to turn on the phone, nothing.
There is no sign of life at all. It's a paperweight?
Had the same thing, got in to download mode this way:
Hold menu+vol down+power and then (still holding the keys) insert Micro USB in to phone (Odin running). You need at least 13 fingers on one hand (finally visiting Chernobil payed off )
I tested it three times, only this worked (phone was totally dead, failed at flashing Sbl.bin).
Mine is still bricked (something wrong with my USB on comp or the cable) and at the moment I can not get into download mode this way (failed at param.lfs). Previously the phone was of battery for 24h+ and I'm waiting to see if this does something.
Good luck, you'll need it
nothing happens :S
tried odin 1.82...
there's a youtube video that shows a modified home made jig and it worked!give it a try
Are you still holding the keys after you connect USB cable? You should for some time.
How long has it been disconnected from power (removed battery)?
i put in the battery of my galaxy that was a 60%...it is better to use the original charged?
omarfaieq007 said:
there's a youtube video that shows a modified home made jig and it worked!give it a try
Click to expand...
Click to collapse
Link please!
(If you are not allowed to post links, just replace http with h**p or something)
I'll put on charging...it's getting hotter so something "it's alive"...we'll see
so...i made it working, don't know how precisely...it was full of crap, so i wiped out and upgraded to 2.3.4...but:
got arctifacts while changing screens (from desktop to app menù and turning on)
the phone shut down totally random...
I suspect some sort of hardware damage. You should put on original firmware and RMA it. If you don't put on original firmware they will claim it got damaged while flashing with an unofficial rom and you will have to pay for repairs and parts.
Could be faulty internal SD, can you run some sort of Android hardware testing software?
actually is "empty"...it doesn't have sim neither sd, is there charging...and now doesn't show the charging animation, shutdown again...bah
ok this is scary...the last 3 times the phone shutdown was because i put back the rear cover...wtf...
what about the testing tool? any name\know usefull software?
Seems we have similar problems. Sometimes when I had put my phone on desk (on the battery cover, not display) it shut down. Put a piece of paper under the battery but did nothing.
I meant internal phone memory, not removable sd card.
ahhh kk...and what about teh testing tool? you know some good app?
Today, i tried to flash my galaxy with 2.3.4 I9000XXJPY , something like that ... and i got stuck at partitioning .... So i removed battery. and now i cant turn on my< phone. I cant enter download mode, because 3 buttons are not working for me So what are my options ?? Jig? or anything else ???
try the other combination vol+ home power...i did this today and it works...otherwise try the jig, always worked for flashing brick
That doesn't work either May phone is strange. When i first tried to update it trough KIES, something blocked, sedond time was a success, after that i got MTP crashing aplication problem, that i couldn't solve i will get the Jig and try that. But if for some reason, JHig doesn't work... what are my next options ???
If phone is totally dead, jig won't work. If jig won't work, you need jtag. If jtag won't work you need to replace 'motherboard' on the phone.
If jig does not work, just RMA (odnesi na garanciju) the phone. If flashing kills it, something was probably wrong with the phone.
(hold vol+ home power and while holding them plug in USB- it worked for me, but failed again and it doesn't work anymore)
Ok, today i got jig, and i insert it into phone, and download mode pops up, but when i connect it to the computer, computer doesn't recognize phone, and odin too ??? what to do now ??
Have you tried reinstalling the Samsung drivers on to the pc?
Also make sure Kies isn't running, it's worth a try
I tried, no luck Any other solutions maybe ???

[Q] My Si won't start

Hi, I read some earlier posts about same problem as mine but they all failed ad changing boot loader or something else, but my situation is different.
I was chatting with friend on whatsapp nothing unusually battery was at 35% (btw I recently installed swapper maybe this has something with problem) and phone get freeze, I wait a little and I notice it is not working at all, I waited another 1 min and tryed to pull out battery but before I done that phone turned off itself, and I tryed to turn it on again but phone won't turn on, nothing shows on display, I tryed to put it in recovery mode, download mode nothing, I tryed to connect it on charger and pc with and without battery still nothing...
Did time came to spend a few bucks to repair it or this is just software fault ?
benossa said:
Hi, I read some earlier posts about same problem as mine but they all failed ad changing boot loader or something else, but my situation is different.
I was chatting with friend on whatsapp nothing unusually battery was at 35% (btw I recently installed swapper maybe this has something with problem) and phone get freeze, I wait a little and I notice it is not working at all, I waited another 1 min and tryed to pull out battery but before I done that phone turned off itself, and I tryed to turn it on again but phone won't turn on, nothing shows on display, I tryed to put it in recovery mode, download mode nothing, I tryed to connect it on charger and pc with and without battery still nothing...
Did time came to spend a few bucks to repair it or this is just software fault ?
P.S. I recently installed cyanogen mod Smoothie V2 and CWM5504-CM9-recovery.
It was working almost as perfect except some short freezing when web browsing.
Click to expand...
Click to collapse
You could try to use a JIG. It will force the device to boot in download mode and them you can try to flash with Odin
You can find a guide here: http://www.google.de/url?sa=t&sourc...94HoAw&usg=AFQjCNHbzGIi_e55lP8M8jFMmcqpKCtkxw
If its not working tell me back
Hope i helped
markey97 said:
You could try to use a JIG. It will force the device to boot in download mode and them you can try to flash with Odin
You can find a guide here: http://www.google.de/url?sa=t&sourc...94HoAw&usg=AFQjCNHbzGIi_e55lP8M8jFMmcqpKCtkxw
If its not working tell me back
Hope i helped
Click to expand...
Click to collapse
Iwill bring phone to my friend has phone service center and tell him about this Jig "bridge" if I can call it that way.
Will tell you more info did he succeded or not in few days.
Thanks
benossa said:
Iwill bring phone to my friend has phone service center and tell him about this Jig "bridge" if I can call it that way.
Will tell you more info did he succeded or not in few days.
Thanks
Click to expand...
Click to collapse
Good idea
Hope that you have success and get your phone working
Good luck
markey97
markey97 said:
Good idea
Hope that you have success and get your phone working
Good luck
markey97
Click to expand...
Click to collapse
Bad news my friend, phone may never work again... Luckly I still have warranty on device.
I hope I will get new one.
If it is rooted them not: (
Sent from my GT-I9000 using xda premium

[Q] desire c won't start anymore

hello
my girlfriend desire c has a strange problem
a couple of day's back shutted the phone by itself off and it was not posible anymore to power it back on
we have tried several things
battery was good before and just fully charged
we putted the bat out and again in but no reaction
putted on the comp but not reaction
wath more stranger is, is that when we connect the phone to the comp with usb en hold the power button than we hear the typical connection sound from windows when we put something in the usb port
when we relaise that power button than you hear the sound when something relaised out the usb port
now is the quastion how to comunicate back with the phone so that we maybe can do a reflash of a RUU rom
the phone is al stock no unlocking or other things
when i now run the ruu for the desire c we get a connection error
it is also not bosible to start in bootlouder mode (power and volume+ trick)
I have the exact same problem with my mother's Desire C. At some point in time it shutdown and it does not start anymore. The computer does not recognize it also.
Only when you try to charge it the battery icon appears, but apart from this nothing. Any solutions to this?
Thanks,
nicky1980 said:
hello
my girlfriend desire c has a strange problem
a couple of day's back shutted the phone by itself off and it was not posible anymore to power it back on
we have tried several things
battery was good before and just fully charged
we putted the bat out and again in but no reaction
putted on the comp but not reaction
wath more stranger is, is that when we connect the phone to the comp with usb en hold the power button than we hear the typical connection sound from windows when we put something in the usb port
when we relaise that power button than you hear the sound when something relaised out the usb port
now is the quastion how to comunicate back with the phone so that we maybe can do a reflash of a RUU rom
the phone is al stock no unlocking or other things
when i now run the ruu for the desire c we get a connection error
it is also not bosible to start in bootlouder mode (power and volume+ trick)
Click to expand...
Click to collapse
johnnyro130 said:
I have the exact same problem with my mother's Desire C. At some point in time it shutdown and it does not start anymore. The computer does not recognize it also.
Only when you try to charge it the battery icon appears, but apart from this nothing. Any solutions to this?
Thanks,
Click to expand...
Click to collapse
Remove the sd card and reboot. It might be a consequence of an infected sd card.
The phone does not have a SD card and it not connected to the internet at all. The curious thing is that when I plug it in the charger it shows the battery icon and percentage, but when i try to start it, either normal or with volume button pressed, it does nothing.
Also i tried to plug it in the computer, but it's not identified at all.
Phone COMPLETELY dead
Im also having trouble with my HTC Desire (c)....
I switched it 2 'Airplane' mode, Before I started a Djing Set (Around 1 hour), Went bk 2 switch it on, and NOTHING...
Plugged It into PC 2 see if the USB would detect the storage device...& Nothing.. This was Before I checked ALL the usual euspects, Battery, Contacts etc..
The phone has Never been physically damaged, and has Never let me Down...
Hope you can help/Suggest a solution 2 this...
Regards, A~BT
WSP ... What Similar Problems ...
A-BT said:
Im also having trouble with my HTC Desire (c)....
I switched it 2 'Airplane' mode, Before I started a Djing Set (Around 1 hour), Went bk 2 switch it on, and NOTHING...
Plugged It into PC 2 see if the USB would detect the storage device...& Nothing.. This was Before I checked ALL the usual euspects, Battery, Contacts etc..
The phone has Never been physically damaged, and has Never let me Down...
Hope you can help/Suggest a solution 2 this...
Regards, A~BT
Click to expand...
Click to collapse
nicky1980 said:
hello
my girlfriend desire c has a strange problem
a couple of day's back shutted the phone by itself off and it was not posible anymore to power it back on
we have tried several things
battery was good before and just fully charged
we putted the bat out and again in but no reaction
putted on the comp but not reaction
wath more stranger is, is that when we connect the phone to the comp with usb en hold the power button than we hear the typical connection sound from windows when we put something in the usb port
when we relaise that power button than you hear the sound when something relaised out the usb port
now is the quastion how to comunicate back with the phone so that we maybe can do a reflash of a RUU rom
the phone is al stock no unlocking or other things
when i now run the ruu for the desire c we get a connection error
it is also not bosible to start in bootlouder mode (power and volume+ trick)
Click to expand...
Click to collapse
Click to expand...
Click to collapse
Dear Friends ... Seems Similar to me ... Just Flash Prometheus Kernels I mean try some of them ( this one Fixed Mine ... ) ... Good luck
johnnyro130 said:
I have the exact same problem with my mother's Desire C. At some point in time it shutdown and it does not start anymore. The computer does not recognize it also.
Only when you try to charge it the battery icon appears, but apart from this nothing. Any solutions to this?
Thanks,
Click to expand...
Click to collapse
Just Install the Stock ROM ... I had such problem ... It's like a Soft Break ... This Device is Old an Lazy :crying: :laugh: ...
bugkillr said:
Remove the sd card and reboot. It might be a consequence of an infected sd card.
Click to expand...
Click to collapse
Dear friend ... it's a kernel problem ...
johnnyro130 said:
The phone does not have a SD card and it not connected to the internet at all. The curious thing is that when I plug it in the charger it shows the battery icon and percentage, but when i try to start it, either normal or with volume button pressed, it does nothing.
Also i tried to plug it in the computer, but it's not identified at all.
Click to expand...
Click to collapse
Just Try Kernels and Flashing Stock ROM ... Good luck
Good Luck My friends
With Best Wishes
Hitman1376​
hitman1376 said:
Just Install the Stock ROM ... I had such problem ... It's like a Soft Break ... This Device is Old an Lazy :crying: :laugh: ...
Dear friend ... it's a kernel problem ...
Just Try Kernels and Flashing Stock ROM ... Good luck
Click to expand...
Click to collapse
Dear friend, when the phone is dead, not even booting in the bootloader mode, then how do you flash a kernel? Please tell me
And if it was a kernel problem, the phone would have been stuck on the HTC logo boot screen.
Sent from my HTC Desire C using XDA Premium 4 mobile app
You people are right ... But ...
bugkillr said:
Dear friend, when the phone is dead, not even booting in the bootloader mode, then how do you flash a kernel? Please tell me
Click to expand...
Click to collapse
Right ... Your Just telling the truth ...
rudi_j7 said:
And if it was a kernel problem, the phone would have been stuck on the HTC logo boot screen.
Sent from my HTC Desire C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes but a kernel problem isn't always a Bug / Coding problem ... I meant not being compatible With ROM ( For example : Sense kernel +CM ROM Which gives the CM ROM the Sleep of Dead ... I mean not waking) ...
Click to expand...
Click to collapse
Yes Dear friends ... You are Right ... but you can try many ways ... for example try this
by holding the power button and connecting the charger while holding and that's it ...
Click to expand...
Click to collapse
Or :
try plugging it in to a wall charger for a day or so
Click to expand...
Click to collapse
you may be able to boot your Phone using these ... also I'll ask one of my friends for any alternative ways to flash it when Off ( possible in many cases ... like LG P920 )... Good luck
With Best Wishes
Hitman1376​
hitman1376 said:
Yes Dear friends ... You are Right ... but you can try many ways ... for example try this
Or :
you may be able to boot your Phone using these ... also I'll ask one of my friends for any alternative ways to flash it when Off ( possible in many cases ... like LG P920 )... Good luck
With Best Wishes
Hitman1376​
Click to expand...
Click to collapse
You can try with JTAG i've repaired mine after an wrong flashing after s-off and now wwork's like a charm

Friend's "Dead" Phone Problem

Hey everyone,
My friend came across an unfortunate problem with his HTC One. This is what happened according to him:
For the past few months the battery life was getting worse and became terrible, but it's been otherwise fine in terms of performance.
He was at work playing some music via aux
The song stopped playing unexpectedly
Figured that it was a problem with YouTube was like wtf, so he closed YouTube and tried reloading.
It wouldn't show anything and nothing worked, left it that way as to not mess it up more.
Then it completely froze and he shut it off
Not it wont turn back on at all.
He said he left it plugged in charging for a while, still nothing. Tried overnight, still nothing.
Says he really wants to get at least his pictures out of his phone.
So, what are some troubleshooting steps he can take, or what can he do?
suckafoola said:
Hey everyone,
My friend came across an unfortunate problem with his HTC One. This is what happened according to him:
For the past few months the battery life was getting worse and became terrible, but it's been otherwise fine in terms of performance.
He was at work playing some music via aux
The song stopped playing unexpectedly
Figured that it was a problem with YouTube was like wtf, so he closed YouTube and tried reloading.
It wouldn't show anything and nothing worked, left it that way as to not mess it up more.
Then it completely froze and he shut it off
Not it wont turn back on at all.
He said he left it plugged in charging for a while, still nothing. Tried overnight, still nothing.
Says he really wants to get at least his pictures out of his phone.
So, what are some troubleshooting steps he can take, or what can he do?
Click to expand...
Click to collapse
try to boot the phone while shinning a bright light to the light sensor. (this is protection to avoid booting the phone when its in your pocket)
Press and hold Power and Volume down for at least 30 sec
Connect the phone to a Windows computer using the original usb cable (or any other cable already known to work for data transfer) to a USB 2.0 port on your computer, then go to Windows devices manger, is the device detected as QHSUSB ? Or Qualcomm something?
Hi thanks for the reply.
He said that when he plugged into his PC, QHUSB_DLOAD shows up in device manager. So now what?
suckafoola said:
Hi thanks for the reply.
He said that when he plugged into his PC, QHUSB_DLOAD shows up in device manager. So now what?
Click to expand...
Click to collapse
Since the phone went in QHUSB_DLOAD by itself and randomly, this is an hardware failure, the phone will need a new motherboard. It would be fixable only if the phone went in this mode directly after flashing a (incompatible) firmware. Unfortunately there is no way to recover the data from it since the emmc is soldered on that defective board.
Sorry
Wow damn that's real bummer... so there really isn't anything he could do? I remember him telling me that he wanted to salvage pictures from his graduation, but this problem is not letting him
suckafoola said:
so there really isn't anything he could do?
Click to expand...
Click to collapse
Unfortunately no. Another perfect example why you must backup your important files regularly. Smartphones are unreliable for preserving data, they are not made to last very long (well like everything nowadays ).
I already heard of someone desoldering his emmc chip (not from a M7 btw) and soldering it back to other hardware to extract the data so this is not impossible but your friend would have to find someone really qualified to try this kind of thing and it will probably not be cheap if it can be done..... But no there is no conventional method (using your computer and a usb cable) to extract any data from this phone.
@alray I know it sounds silly, but would it be possibly to save the pics by booting into twrp and copying them to a USB otg?
I'm guessing no
And yeah, it's always a bad idea to keep important files and data on one device.. be it a USB flash drive, an external hdd, a laptop, a smartphone.... etc
there's always the chance of it refusing to work or getting stolen.
monrokhoury said:
@alray I know it sounds silly, but would it be possibly to save the pics by booting into twrp and copying them to a USB otg?
I'm guessing no
And yeah, it's always a bad idea to keep important files and data on one device.. be it a USB flash drive, an external hdd, a laptop, a smartphone.... etc
there's always the chance of it refusing to work or getting stolen.
Click to expand...
Click to collapse
how are you supposed to go in twrp if the phone is stuck in qhusb_dload (qhusb_dload = phone not even booting in bootloader = dead).
Sent from my HTC One using XDA Labs
alray said:
how are you supposed to go in twrp if the phone is stuck in qhusb_dload (qhusb_dload = phone not even booting in bootloader = dead).
Sent from my HTC One using XDA Labs
Click to expand...
Click to collapse
What if it says qualcomm something?
Shining a light method doesnt work, i left it charging for 3 days, nothing, i tried connecting it to computer and turning on, but not working...
boleguc said:
What if it says qualcomm something?
Shining a light method doesnt work, i left it charging for 3 days, nothing, i tried connecting it to computer and turning on, but not working...
Click to expand...
Click to collapse
Doesn't matters what it's saying exactly, it's dead. It's only possible to unbrick a m7 that went in a "Qualcomm something" mode because of a bad firmware flash. If it went in that mode itself, without flashing, your phone is dead.
Sent from my HTC One using XDA Labs
alray said:
how are you supposed to go in twrp if the phone is stuck in qhusb_dload (qhusb_dload = phone not even booting in bootloader = dead).
Sent from my HTC One using XDA Labs
Click to expand...
Click to collapse
Yeah I expected that lol

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