Good morning everyone. I have been a long time lurker. Thanks to the incredibly talented people on this forum, I was able to root my phone about 8 months ago. Now I hope that someone here can help me. About a month ago I experienced a screen glitch. I picked up my phone one day and it suddenly had a black bar across the screen along with scrambled pixels. I tried to reboot, got stuck in loop. So I booted into twrp and did a full restore. Everything was working fine for a fee days, then I started to notice things were wrong. I can no longer get Bluetooth or my mobile hotspot to turn on. I click the button in settings and the widgets on my homescreen. They will slide to on back be greyed out. They never turn on, in fact if unleavened one of the settings, the slider is off again when I return to it. App in my apk drawer all say app not installed when I try to uninstall them. Uninstalling them with lucky patcher, google play (for official apps) and the built in "Make more storage" in settings, is the only way to uninstall apps. The apps setting crashes when I try to uninstall through that. The only way to install 3rd party apk files is through lucky patcher. I have cleared cache files and data in apps that had it. Bluetooth widget app along with some other apps always show 0.00 data. When I try to open my data usage setting it informs me that there is no activity found for this action. Hardware test show that Bluetooth is fine, I am suspecting serious software failure. I have even tried a factory reset a few times to no avail. Thank you again for all of your hard work and I hope some of you will be able to guide me through at least some of my problem. Btw, I have not installed any custom roms. I had xposed a few weeks before my problems started. After realizing how much space it used up along with the tweaks, I decided to remove it. I am in no way saying that xposed is to blame, just stating that I had it installed at one point. One more thing, I have searched the forum and google, for solutions to individual issues. Tried all the things I read to do. I'm still on lollipop also. HTC sync doesn't recognize my phone as being connected either
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I hope someone can help me with this before I go stark, raving mad.
I tried to search for this problem but it's hard to know just what to search for. I don't think this is Raphael specific but was unable to find a general software forum.
When an alarm or reminder goes off on my Fuze, I don't (usually) get the normal popup dialog. To get it, I need to tap on two tiny icons, which is a major pain. I've been fighting this for months. I've tried a hard reset followed by installing my software a programs one at a time with an alarm test after each install. I've tried restoring several old backups. I've still been unsuccessful in tracking it down.
After a hard reset, it works like it's supposed to, but as I continue to install software and use the device, it eventually stops working.
Can anyone give me a hint as to where I might be able to begin looking?
Thank you in advance!
Not a single reply. :-( Am I really the only person who has experienced this?
I've been fighting with this problem for literally months. I just recently went through several hard resets and restores, trying to find some specific application or condition that causes the problem. It started happening again a couple of days ago, and I'm absolutely sure that this time I had not installed any new applications. The only change from the time that reminders were working properly to the time that they stopped working was that I had downloaded some applications data (email, etc.).
If anybody has any ideas at all, I will be forever indebted.
Thanks,
Keith
I have the same problem, I think. I will go into my settings and tell it to give me pop ups for new SMS, MMS, notifications/reminders, and then they stop happening and I go back into settings and have to recheck the boxes. I'm not sure what's causing them to quit though. I just flashed a cooked ROM to my phone, but I don't like it so I'm trying to find something new. The problem was on the factory ROM that came with my phone.
I have the same issue, im using the ROMeOS 6.5 ROM and i dont get notification too...
gonna try and fiddle around the advanced config app
Hi:
I have installed the JH7 update found here on xda. My phone is rooted with sideloading enabled. I will be honest, I have a ton of apps on my phone.
I have had SO many problems since the update. I had to re-install the update 3 times, because after HOURS of trying to enable sideloading it still wouldn't work. After the third install I was finally able to enable sideloading.
Now, my problem is, some apps are crashing as soon as I open them. The 2 biggest culprits are e-mail, and Shop Saavy. I click to open them, they open for between 1-5 seconds, then close.
Any thoughts? I am desperately trying to find an answer, I would hate to have to hard reset, since I have already spent in excess of 10 hours trying to get my phone to where it is now.
I did have task manager installed, but the problem persists even after uninstall. Also, I used task manager prior to the update with no problems.
Thanks so much!
PS: If I do have to hard reset, can I simply use Sprite backup to restore everything, or will there still be some things that need configuring (ie. home screen etc)?
Quick idea: Download ROM Manager from the Market and run "Fix Permissions." Sometimes that will clear up any force close issues.
a.n said:
Quick idea: Download ROM Manager from the Market and run "Fix Permissions." Sometimes that will clear up any force close issues.
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Hi:
I tried your suggestion, but sadly, it didn't work
Thanks so much for your suggestion though!!
PS: The apps just close, I do not get an error message. I have found some posts with people with e-mail crashing issues, but it seems that they do get a force close message, and that it is Exchange related. I do not use exchange.
Now that you mention it, I have had the stock email client force close upon load a few times since the update, and it had never done that beforehand. Maybe try reflashing just the kernel?
swedishcancerboi said:
Now that you mention it, I have had the stock email client force close upon load a few times since the update, and it had never done that beforehand. Maybe try reflashing just the kernel?
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Hi:
Sorry to be a dunce, but how do you reflash just the kernel, and will it delete everything (apps, data etc)?
Thanks so much!
My 2 cents:
I don't know why it took hours to enable sideloading, i spent only a few minutes - but that gives me the impression that something might seriously be broken.
I would back up everything you want to save and do a master reset - it will clear all data, but you hould be JH7 fresh. If you want to go further, you can reflash factory JF6 then update to JH7. Either way, make sure you check basic apps first before installing a bunch of stuff.
I don't subscribe to the blind grasping at straws method of fixing things. After to many hours it is just faster to rebuild. If you knew what was wrong, then fix it, but if you don't then rebuild.
I agree. If you are needing this to function properly now, then just reset back to factory and start over. But if you are like me and just have to know what is broken.....that could take a while. I always try to make sure I don't have anything on my phone I couldn't live without just for instances like this.
Flashing just the kernel can be done with Odin (search the forum). There is a "stock captivate kernel" floating around (I'd post it, but I'm sure we don't need files posted multiple times). Instructions are included in that post. Basically you need a computer, USB cable, drivers, and bollocks. However, as mentioned, this is a shot in the dark. Random force closes could be caused by a variety of issues ranging from corrupt software, file system inconsistencies, to hardware failure, phase of the moon, appetite level, etc....
The safest bet is to backup everything, flash stock (if needed) and take it back to AT&T for a replacement.
Good Luck!
Hi:
Thank you so much for the replies, and help.
I decided to go ahead and reflash JH7. This has fixed the entire problem. So, apparently it was software related.
I am now going to install all my apps one at a time, in order to find the culprit. Hopefully it is one I can live without lol.
Anyway, thanks again!
Did you ever figure out what app was causing this? I am starting to get annoyed with my force closes and was going to re-flash and re-add all apps.
Hi:
Well, I MAY have figured it out. I had a million programs installed, and it just seemed like too much work to try to figure it out.
So I just re-installed JH7, and started from scratch, so I'll never really know what the problem was.
However recently I started having the same problem again. Since I started from scratch I have been gradually installing programs, just in case one cased a problem.
Well, it seems my problem was Startup Manager. I did NOT disable any system programs etc..., but it was still causing apps to crash, as soon as I froze it with Titanium Backup Manager, the problem stopped.
So, if you happen to be using Startup Manager, I would try uninstalling/ disabling it. Or, if you use a task manager, try not using it, maybe it is stopping whatever Startup Manager was disabling on mine.
Anyway, I hope this was of some help.
Oops, sorry, the program causing my troubles is actually called Startup Auditor.
Sent from my SAMSUNG-SGH-I897 using XDA App
Hello,
for a few days now i have something strange going on with my galaxy s. When i reboot the device, somewhere around the moment you can enter the pincode for the sim, the phone shakes one time first and and then two times as if there is something crashing.
After that all seems to be working fine... That is, until i notice up to two times now, an app went missing, from which i can't remember i removed it. After i reinstall the app, all settings i configured before for that app where there in place...
I am not sure if these two issues have something to do with each other...
I am running the stock Froyo rom 2.2.1 with the speedmod kernel (k12t)...
Is there someone out there who has an idea?
Thanks in advance.
Regards,
Mart
Did you recently change to the froyo 2.2.1 rom, and did problems only occur after changing?
Did you do a full wipe when changing?
Thanks you for the reply...
well no, i am running the 2.2.1 for a few weeks... As far as i am able to point to the moment it started it was just after i removed the battery when the phone was locked (i mistakenly thought it was off). After i placed back the battery and started the phone, i started noticing the possible crashing...
A day or 2 later i noticed an app was lost, the icon was still on the desktop, but it was a green android (like that from the market) and won't start. Because i didn't remember removing the app i looks strange to me. After reinstalling the app all settings i configured before where in place, as if wasn't gone for a while... That's why i notice it, because when i remove an app, i normally make sure everything is removed including settings...
Up until now i have found two of these in a strange way lost apps...
Because there was some time between the removing of the battery with the start of the first issue and noticing these lost apps, i am not really sure they are connected...
It seems that you have any kind of data corruption. If the phone shakes 1 and then 3 times, it is saying that some process has stopped. Also if you lost some app without your intervention... looks like I said. Consider backup your data, wipe and reinstall.
Good luck
I know there is a lot of information on this, however my problem appears to be a bit more chronic all of a sudden. If anyone has any idea what this is (especially if it is a possible hardware issue), I would really appreciate it.
This started the past weekend and has been driving me crazy ever since. After uninstalling facebook on Saturday, I got the pop up. Rather than messing with trying to fix it, I went and reflashed the rom. While restoring all my apps, the error popped up again. Convinced there as something up on the phone or the sdcard file system, I restored back to stock 4.4.2 with odin. I rooted, went through the same restore process and after one of my reboots, it came back. Finally I searched and did "restore app defaults" in the application manager. That worked for a while, but came back a few times, until finally that method wouldn't fix it anymore.
Last night I reflashed with odin again. This time I didn't root. Everything was fine all day until I decided to uninstall twitter and the acore message is back. Doing an app reset did fix it again, however I am afraid at this point to reboot the phone or do anything else.
I had this problem maybe once about 3 months ago, now I can't get ride of it no matter what I do. I should also point out that I did not do a TiBu restore or anything, I installed all my apps through the play store.
Thanks in advance guys
Have you tried going into application manager and clearing data for contact storage? It's what I do when I get this error message
majortaylor said:
Have you tried going into application manager and clearing data for contact storage? It's what I do when I get this error message
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I did that, however it usually didn't work. I had to reset all application defaults and the issue usually went away. During one of my reflashes, even that didn't work anymore.
Seems like the issues started when either I turned off one of the bloatware apps, or deleted something. Sometimes the acore would start right away, other's after I rebooted the phone.
This last time, I got the phone setup, I got 2 acore's early on (Clearing app defaults worked both times). I didn't do anything else to the phone for a few days. Last night I finally rooted, installed safestrap and my other root apps and so far everything seems stable. I will just do a twrp backup before removing anything in the event things go bad again.
What still bothers me is don't know what caused this all of a sudden. I've been flashing roms for years and never once had this sort of problem. I will all set to consider this a hardware issue, until it finally settled down.
Currently have a G890A, AT&T, Android 6.0.1, Baseband: G890AUCS5CPK4
I've spent days of time trying to understand and fix repeated freezes/crashes, and am curious if you think my understanding of the problem is likely accurate and if the next steps make sense. Below are current issues, my previous solution attempts, best guess at the problem, and next steps to solve it. Thanks for taking the time to read this!
Issues:
- Starting at the Android 6.0 update, the phone began freezing intermittently when installing/updating certain apps.
- Freezing was unaffected by subsequent firmware updates
- Freezes happened before I could see which apps were starting to auto-update.
- During a freeze, the phone gets warm and drains the battery quickly. Power+down will reboot the phone, then it usually freezes again.
- After the first freeze, freezes and crashes would then continue on bootup, sometimes over 20+ reboots, usually while drawing "SAMSUNG" letters or soon thereafter
- Eventually whatever was installing/updating/uninstalling seems to take, and the phone finally stops rebooting.
- Disabling auto-updates prevents freezing
- After a factory reset it takes hours of rebooting, getting lucky enough to see the home screen, and for luck to hold long enough to open the play store before a freeze happens
- Freezing does not happen when updating every app. Installing/updating Google Inbox and Khan Academy both caused 20+ reboots/hangs. Trying to uninstall Khan Academy produced another 20+ until the uninstall finally seemed to take. I haven't tried to uninstall or update Inbox.
Current efforts to fix the problem:
- Safe mode: no improvement
- 3 factory resets: no improvement
- 3 factory resets + safe mode: no improvement
- Disabling auto-updates: effective, as long as I never install or update apps
- calling ATT: They said go to a Samsung rep at Best Buy
- talking with Best Buy Samsung rep (closest is an hour drive away): Best Buy says they can re-flash G890AUCS5CPK4, but my concern is that whatever got corrupted in an earlier update won't be fixed by re-flashing that version.
- calling Samsung: Samsung says they'd be happy to look at it if I send it to them a couple weeks. They also state that they'll send it back untouched if I try flashing it myself.
Best Guess About the Problem
Something got corrupted in Play Services during the 6.0 update; something that runs early in bootup and continues any in-progress installation/update processes.
Next Steps
- Determine on this thread whether it makes sense to reflash G890AUCS5CPK4 at Best Buy
- If so, take the phone to Best Buy for a reflash. If not, find a backup phone for a couple weeks and send the GS6 to Samsung
- Prefer not to try flashing it myself since I have no experience and don't want to brick it or remove the chance for Samsung to fix it as a backup plan.
Do the best guess and next steps make sense? I really like the s6 active. I've had it just over a year and want to keep it for a while. It's gone rafting, kayaking and hiking in all kinds of weather, and operated flawlessly in and out of water the entire time. Fantastic phone until this issue.
Thanks again!
Adam
How are you installing your apps? One by one from the play store, all at the same time from the play store, or by some other method (from an archive of some kind), which might be corrupt.
anneoneamouse said:
How are you installing your apps? One by one from the play store, all at the same time from the play store, or by some other method (from an archive of some kind), which might be corrupt.
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@anneoneamouse, Great question. Thanks for asking. I did a few of them via Samsung's Smart Switch, then uninstalled most of those. I didn't think about the APK's stored by Smart Switch being corrupted somehow. Trying reinstalls from the Play Store now.
And... it's been about 3 hours. A number of previously failing apps worked when installed from the Play Store. I was excited. Then I uninstalled Google Inbox and reinstalled it from the Play store, and the phone froze. Multiple reboots never got it past the loading screen after that. Eventually I did a factory reset. The phone still froze with only factory apps. No non-factory apps installed from any source. Four more factory resets later, no progress. It's probably time to send this critter to Samsung.
Have you tried booting into the recovery menu, and clearing all the cache areas? I'm not sure that a factory reset is equivalent to a complete wipe.
How are you uninstalling Google inbox?
anneoneamouse said:
Have you tried booting into the recovery menu, and clearing all the cache areas? I'm not sure that a factory reset is equivalent to a complete wipe.
How are you uninstalling Google inbox?
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Sorry for the slow reply. Just saw this. I did cache wipes followed by resets, which also log to the screen that they're doing a cache wipe. Uninstalling/reinstalling inbox stopped being an issue because I could never get far enough to install Inbox again from any source. As soon as I logged in with a google account during setup, the factory apps started updating and the hanging/crashing began. Sent it to Samsung.
Appreciate your help!