Droid Turbo XT1254 SU4TL-49 Baseband unknown, IMEI blank, SIM not detecting - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

One fine day I used the Verizon's software upgrade assistant to reinstall the 23.21.49 as my phone was randomly restarting itself even in safe mode (also tried resetting the phone and left alone). Once Verizon software upgrade assistant reinstalled the software, am not able to use the phone at all (. SIM was not getting detected, WiFi not working. Googled about this issue and then realized that the IMEI is blank, Baseband version in About Phone is also unknown. Thought might be after unlocking the bootloader I might be able to fix this (some post mentioned that they have fixed by regenerating some MPB_001 in some root folder). Tried to unlock the bootloader, chatted with @jcase in Sunshine - he suggested me to flash the stock rom (SU4TL-49) again from 'https://www.androidfilehost.com/?w=files&flid=44740'. Flashed that but still same problem.
Interestingly my bluetooth was working. I used my friend's phone's data (bluetooth tethering) and installed Sunshine and unlocked bootloader (paid $25 ). Then flashed latest TWRP 3.0.2.0 and installed latest stable CM12.1 hoping that it might fix something. In CM12.1, my WiFi started working )) but it was still not detecting SIM, IMEI and Baseband were still blank/unknown.
Is there something else I can try or is it better to assume that the Turbo will die without tasting stock Android M? Need help!
Update: Left the phone alone for 3 days, and to my surprise baseband version is showing now!! Sim card detected, IMEI is showing! Only sad part is I already purchased another device, wasted money . Not sure how it fixed itself on it's own, anyways am loving it!

You might need another sim card. Unless you have tried your sim in another phone.
Sent from my DROID Turbo using Tapatalk

Thanks for responding. I am using that sim in my old Razr Maxx XT910 right now.

tecsironman said:
You might need another sim card. Unless you have tried your sim in another phone.
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Click to collapse
Thanks for responding, I am using that sim in my old Razr Maxx XT910 now and it works fine.

I have the same problem as you can help me
I have the same problem as you can help me

Related

xt862 Problems with radio

Hello. I have a problem with the droid 3 xt862. The phone is locked by verizon. The problem is that it has a software fault with the radio. In the setting of an android - "baseband version - unknown". IMEI - empty, the hardware menu * # * # 4636 # * # * in the phone info shows - unknown, disconnected, out of service, false. Unlock also does not work - after insert sim card - nothing happens, after entering the code to unlock # 073 887 * - "The process com.android.phone has stopped unexpectedly. Please try again"
I tried to flash swu with rsd, tried to flash other roms,tried to flash via recovery, bootstrap, safestrap , tried to "Flash Verizon DROID three OTA 5.6.890 to phone_psouza4", tried to flash a different radio.img - always in the baseband version - unknown.
P.S. I apologize for my English.
Has it ever worked on Verizon in your possession, or did you buy it this way? If you bought it this way you could probably send it back under warranty. I would definitely try to use this method http://forum.xda-developers.com/showthread.php?t=1339816 to flash back to stock. If it still has problems after flashing that way, then try to send it in anyway and see if they'll replace it.
If you bought it that way from someone else, try flashing using the above mentioned method and see if it works.
If it doesn't work or if it got this way because of you messing with the radio, I have no clue what else to do to fix it. Seems like it's above my level.
P/S: to unlock the phone using a Verizon unlock code, I believe the phone must be connected to an active line of service so that it can communicate with VZW. Entering the code only prompts the phone to communicate with them so they can unlock it from their end. So, it kind of makes sense that it would have no service whatsoever and that inserting a SIM would do nothing if the phone has no service from VZW and hasn't been unlocked.
BenSWoodruff said:
Has it ever worked on Verizon in your possession, or did you buy it this way? If you bought it this way you could probably send it back under warranty. I would definitely try to use this method http://forum.xda-developers.com/showthread.php?t=1339816 to flash back to stock. If it still has problems after flashing that way, then try to send it in anyway and see if they'll replace it.
If you bought it that way from someone else, try flashing using the above mentioned method and see if it works.
If it doesn't work or if it got this way because of you messing with the radio, I have no clue what else to do to fix it. Seems like it's above my level.
P/S: to unlock the phone using a Verizon unlock code, I believe the phone must be connected to an active line of service so that it can communicate with VZW. Entering the code only prompts the phone to communicate with them so they can unlock it from their end. So, it kind of makes sense that it would have no service whatsoever and that inserting a SIM would do nothing if the phone has no service from VZW and hasn't been unlocked.
Click to expand...
Click to collapse
I've already tried this method - successfully flashed (radio.img too), but there is no effect, baseband version - unknown and all the problems.
Thank you for your reply.
p.s. return is not possible, unfortunately.
w4_toleg said:
I've already tried this method - successfully flashed (radio.img too), but there is no effect, baseband version - unknown and all the problems.
Thank you for your reply.
p.s. return is not possible, unfortunately.
Click to expand...
Click to collapse
This phone has a 1 year warranty from Motorola (software included). If it doesn't work and has not been physically damaged, water damaged or has a bad ESN, Motorola will replace it. If you can't go through Verizon (no contract), then contact Motorola directly for a replacement.
Side note: If/when you send it back to Motorola, make sure it is bone stock and unrooted as this would clearly void the warranty.
Sent from my XT862 using XDA App
Sounds like they haven't even unlocked the phone from Verizon yet. Nothing will help this phone work on another carrier (other than Vodafone) if it hasn't been unlocked by Verizon. I mentioned above what to do if you can get a code from Verizon, otherwise good luck finding some code online somewhere.
I may be wrong, but even if you have a Verizon unlock code, I don't think it will work unless the phone is connected to a valid account, temporarily so it can communicate with VZW.
I have the same issue with my Droid3, help please
lost 3G edge2 work fine
eldar4uk said:
I have the same issue with my Droid3, help please
Click to expand...
Click to collapse
I've tried a lot of time: wipe factory/wipe cache/dalvik but nothing 3G. I've also unistalled safestrap. PLEASE without 3G is very frustrant!!!

Help please?

Hello I am new to android and the lg optmius 2x (p990) is my first ever android phone. And I am having some trubles with it.
I am looking to unlock it am I able to do this by "rooting" the phone to make it sim -free? it is curently LOCKED to fido (canada).
or what is the most simple way to unlock the phone? i have bought an unlock code but i get smome sort of neckwork error when i enter it making the phone still locked.
Thank you for the help and i am sorry if this is were it would not be.
Strange that give you an error, I did it with a friend's phone and it worked perfectly! Once we bought the code and put it all went smoothly!
Yes
Yes i bought the code punched it in the phone quickley read out a message and rebooted i poped in a new sim card nothing happend tryed another one still nothing no clue why..
the phone has never had a fido sim in it could this cause a problem? or is there a way to check if the phone is unlocked by not using a new sim card?
So are you saying you can access all features of your p990 but not the cellular network? i.e. you can access wifi and run apps but cannot make or receive phone calls?
If so, it sounds to me that you might have an issue with baseband/RIL. Try installing GETRIL from Google Play and see if you have a matching RIL for your baseband. If your phone is rooted, then you can use the app to update your RIL.
Nope that did not a thing it said it was all good and i even still clicked update and install then rebooted and nothing.. i may just have to call LG on this one

No sim card error without sim card, no IMEI

I just got a used AT&T Vivid with what turns out are 2 anomalies that I failed to observe initially.
First I tried to put my ST sim card out my AT&T SGS, and get no service. No big shock initially since I have to change the APN info. Couldn't do that cause option is dimmed.Checked further, No IMEI, IMEI SV, or baseband. Took sim out and observed that I get NO sim error at startup, just "no service". Tried an AT&T sim from a friends Vivid, same result.
I was hoping that the sim card reader just might be bad, a cheap easy fix and apparently some what of a common issue. Haven't ordered one yet until I get more info on whether the no sim error and no IMEI etc are related and it's not a more serious hardware issue. I don't have a problem with repairing hardware if needed.I'm a noob here, but have a brain like a sponge, so any thoughts on how to proceed with diagnostics would be appreciated. Thanks in advance
No imei is really bad...
No one here can help you recover it without a proper backup... I have no idea how to back it up nor restore...
If you don't figure it out I'd have to suggest flashing to stock... prolly via ruu and go to an at&t store...
Sent from my Vivid 4G using Tapatalk 2
I don't think (but don't know 4 sure) that this phone is anything other than an out of the box stock configuration. I don't have service with AT&T so I don't know how much help they would be. I did check with them to make sure IMEI printed on the phone wasn't blacklisted and it's OK. All I have done was to do a factory reset to clear all the PO's stuff.
Does anybody have any more ideas? I am wondering if I don't need to replace the motherboard and or just the simcard/sd part. Changing the motherboard would mean a different IMEI right?
No imei means something went wrong with the bootloader. It's unlocked? Did you try to S-OFF?
I believe flashing a rom stock via RUU (that's it, flashing the PD.zip file) maybe can fix the problem.
At worst you must change the motherboard and yes, you will have a diferent imei.
I may be wrong, but I see no sign that anybody has done anything to change ROM or anything else on this phone. I'll try to do a S-off, and unlock it since I want to use it on ST anyway.
hello,
i've also same problem here
flashed with stock rom but no luck ,
bootloader locked and s-off
searched forum but no success story
i think i'll return it
Well I finally got a new SIM/SD card reader and installed it. No change.Tried ST, AT&T, and T-mobile sims
Still get no SIM error when booting with or without a SIM card, has an X on signal strength, and it doesn't even say "no service".
Same as to IMEI etc. info, nothing shows up.
Am I going to have to change mainboard? Or is it possible firmware/ROM changes could fix it?
javierarenas said:
No imei means something went wrong with the bootloader. It's unlocked? Did you try to S-OFF?
I believe flashing a rom stock via RUU (that's it, flashing the PD.zip file) maybe can fix the problem.
At worst you must change the motherboard and yes, you will have a diferent imei.
Click to expand...
Click to collapse
Unlocked the bootloader tonight, no problem. Will try s-off tomorrow.
Where can I get a stock rom file?
I'll only ask this dumb ? once: Is the OS (JB,GB,ICS) different than the rom? I'm still running gingerbread 2.3.4, should I got to ICS or? Will that have any affect on the imei issue?
I might just be getting some experience with this phone if I have to do it all over with another mainboard.
OK, so I decided to play with this phone again after my SGS1 was freaking out yesterday. I finally found and used a phone dialer code do download the ICS update, and it downloaded (via wi-fi), installed and rebooted fine. In fact It apparently fixed my IMEI and SIM card problems because when it booted the first time with ICS it showed a big icon "no SIM installed" ya hoo!! checked IMEI in settings, all was good. Played around with settings/menus a bit to familiarize myself with the differences, then restarted...NO IMEI again, and no sim error without any SIM installed On the next 5-6 restarts it worked fine all but once, (total on time of around an hour) but now every restart (10+) it's back to same original issue: no IMEI shown and no SIM error. I still have no AT&T compatible SIM card to really test it but if it doesn't give me a SIM card error (no SIM card installed) it's a moot point.
It really puzzles me that it appeared to work at all if I have a bad mainboard. My daughter in-law has a Vivid with a bad screen she's going to give me to use for parts (mainboard) but I'm not sure if there's not still some hope of salvaging the current one.
Comment, thoughts etc... Please

unlocked LG L90, service disabled, how to solve this problem?

I unlocked this T-Mobil LG L90 last year, it worked fine at that time. Then the phone has been left idle for a long time. Now I find out this phone won't recognize any sim card, even a T-Mobil sim card. It keeps showing "No SIM card-Searching" or "Service Disabled". What shall I do? Please help me.
I have the same issue .....
I got it unlocked the phone from Tmobile and used it overseas and when i got back after 4+ months and put tmobile sim it doesnt recognize any more.....I checked the sim in other phone it is working fine.
How do you resolve it?
Bump, any solution? Tried with LoS from 2019 and Incipient ROM - no SIM card (there is IMEI so EFS is fine).
EDIT:
Nevermind - I am blind.
https://forum.xda-developers.com/lg-l90/development/bootstack-kk-l-l90-t3118632
PS. Now I've baseband
Tip (maybe someone will use it in the future): For D405n if you have v20c patch installed (check in Device Info, I had it with Lollipop), flash aboot version "a" (patch for version c is unavaible. It will "change" your model to D410 in Device Info.
But you need still to flash D405n BOOTSTACK, not for D410 if you want to install newer custom ROM. I've spent much time to get this to work.

Original Moto X "No Service" issues

I have a stock original Moto X (2013, XT1053), GSM unlocked US (via T-mobile) running KitKat, which I bought without contract when it first came out. Never tried rooting, flashing, etc.
I'm having an issue where it won't connect to the mobile network. The reception notifiction icon shows no bars, just an empty triangle, and an exclamation icon saying "No Service" and "Selected netowrk (GTA) is unavailable". I went to the carrier (GTA, in Guam) and tried switching out the SIM for a new one, and that worked for a week or so and then the problem recurs.
I tried re-inputting the Access Point Names, rebooting, re-inserting SIM. The phone detects the SIM card, and I downloaded some apps which confirms I can see the SIM card info. If I choose "Available networks" the phone shows a correct list of all the local network operators.
I suspicious this is a hardware problem, because if I put the SIM in an old beater Nokia candy-bar phone I have, it works. I'm hoping there's some reset I can do short of buying a new phone. Is there or am I out of luck?
BTW, my understanding with this phone is that I could request the access code to root it (want to back it up with Titanium), but I don't see my model listed on the Motorola page. Am I wrong that I can get root on this?
traycerb said:
I have a stock original Moto X (2013, XT1503)...
...Am I wrong that I can get root on this?
Click to expand...
Click to collapse
XT1053, right? Can be unlocked officially.
But first flash any official KitKat ROM on it, 4.4.4 or something.
---------- Post added at 10:31 PM ---------- Previous post was at 10:29 PM ----------
Can be hardware problem (bad BGA contact on board), but be sure first it's not software to blame.
s5610 said:
XT1053, right? Can be unlocked officially
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Click to collapse
I thought so too, but the the page you show points to the following link: motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215/ which doesn't list my phone. I will try it and see.
s5610 said:
But first flash any official KitKat ROM on it, 4.4.4 or something. Can be hardware problem (bad BGA contact on board), but be sure first it's not software to blame.
Click to expand...
Click to collapse
So there's no way to get a Titanium backup (since I need root) before the reflash without losing some content?
The "Unlocking the Bootloader" page says: " You will lose all media and content on your device and will need to reinstall all applications downloaded from Google Play."
traycerb said:
I thought so too, but the the page you show points to the following link
Click to expand...
Click to collapse
Link is correct, goes to STEP 1 of unlock procedure. You should log in, or register, to be let go to STEP 2.
So there's no way to get a Titanium backup (since I need root) before the reflash without losing some content?
Click to expand...
Click to collapse
Yes, official unlocking procedure wipes all data from phone. You can use Migration app by Motorola. Titanium needs root, unfortunately. There are different root-apps like KingRoot, KingoRoot, don't know their qualities.
Did you try to boot into Safemode? Press and hold your phone's power button for a few seconds until Android prompts you to turn off your phone—just as you would normally do to power it down. Next, tap and hold Power off for a few seconds until your phone asks you to confirm that you want to enter safe mode
no network
I have a Moto x xt1060, it was working very good in india with airtel but recenty i just put a jio 4g sim to check if it support or not hten when i inserted my airtel sim again there is not network, its says 'sim card is not from verizon wireless' plz help me what to do? in recovery mode it says device is locked status code 0
Well I couldn't get this to work. Anyone have any other ideas?
Just to update what I did, I unlocked the bootloader, updated from 4.4.4 to 5.1, including the 2016-04 update (222.201.1.ghost_row.Retail.en.US) with an updated baseband (MSM8960PRO_BP_23255.138.89.00R). I had to update somethings with mfastboot, one of which caused a boot loop, but fortunately that was a known problem, remedied by updating more things with mfastboot.
All for naught, though, as the cell phone functionality works sometimes, but often not. Still not sure if its a software or hardware problem, though hardware seems more likely. It's a shame, as I'm definitely not a frequent upgrader and I use my phones until breakage or obsolescence.
I can't think of anything else to do. I don't think I did another factory reset since the last update, but I doubt that will help.
It's also unfortunate that there doesn't seem to be a good replacement in this size/speed category. Pixel 5 maybe, but it's more than I need in a phone, and larger besides.
same issue ... any updates

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