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I "upgraded" to KitKat through PC Companion and can't get any sound from the earpiece. I tried the service tests and still nothing. I tried installing KitKat again, this time using an ftf on flashtool and wiping everything; still no earpiece sound. I then flashed another rom (Carbon), and the sound is fine there so it shouldn't be a hardware issue. Does anyone know what the cause could be? Better yet, how can it be fixed?
I gave up on KK for now and just went back to stock 4.2.2 where everything works for me... Would it possibly work right if I update OTA to KK?
I also have the same problem...
Hi guys,
Mine is working correctly after 4.4.2. But I installed it with full wipe and flash pre root, not PCC...
ryotaru said:
I "upgraded" to KitKat through PC Companion and can't get any sound from the earpiece. I tried the service tests and still nothing. I tried installing KitKat again, this time using an ftf on flashtool and wiping everything; still no earpiece sound. I then flashed another rom (Carbon), and the sound is fine there so it shouldn't be a hardware issue. Does anyone know what the cause could be? Better yet, how can it be fixed?
I gave up on KK for now and just went back to stock 4.2.2 where everything works for me... Would it possibly work right if I update OTA to KK?
Click to expand...
Click to collapse
Hi, this is an unsolved bug of the latest stock rom updates. I found a solution:
1. go to Settings --> Apps --> all --> sound enhancements ---> clear data and force stop
2. clear data and force stop Walkman or other music app.
3. restart your cell phone.
But this is not a final solution. The sound bug "comes back" after some days. So, if it appears again you have got to do the same steps.
excuse me if i don't speak english well, I just speak spanish.
This application may be of little help you
Sent from my C5502 using XDA Premium HD app
Claudio, I'll give it a shot, thank you for the tip. If that doesn't work, hopefully that app Iana recommended will! :good:
lanahonest said:
This application may be of little help you
Sent from my C5502 using XDA Premium HD app
Click to expand...
Click to collapse
ryotaru said:
Claudio, I'll give it a shot, thank you for the tip. If that doesn't work, hopefully that app Iana recommended will! :good:
Click to expand...
Click to collapse
I installed SoundAbout. This App told me that my cell phone detects earphones and bluetooth device, but I didn't connect anything.
So, I thought there was a bug in smart connect app, and i was right. I cleared its data. Later, smart connect detected a "phantom" earphones.
It's annoying to make everytime the steps that I posted you, or configuring SoundAbout. I think I'll go back to stock 4.2.2 (the better stock rom for me)
ClaudioAndres said:
I installed SoundAbout. This App told me that my cell phone detects earphones and bluetooth device, but I didn't connect anything.
So, I thought there was a bug in smart connect app, and i was right. I cleared its data. Later, smart connect detected a "phantom" earphones.
It's annoying to make everytime the steps that I posted you, or configuring SoundAbout. I think I'll go back to stock 4.2.2 (the better stock rom for me)
Click to expand...
Click to collapse
I do not have any problem with this Soundabout really helped me this time
you can use the pro version...
complete all recommendations with bluetooth voice once...!!!!
The steps Claudio provided only seemed to work for a matter of minutes, but now I have been using the phone problem "free" for over 24 hours with SoundAbout installed. So when will we get a REAL fix from Sony? It seems like it should be an easy fix for them since it's just something in the software detecting a phantom headset connected. Should I just forget about that and buy a pro license for this app. Maybe Sony will reimburse me for it, haha
Thank you both for the input!
Well, my SoundAbout trial ended and the problem is back. I'm wondering if there is something in the android script or whatever that would "fix" this before ponying up for the Pro version of SoundAbout. Sucks to have to pay to fix Sony's problem
ryotaru said:
Well, my SoundAbout trial ended and the problem is back. I'm wondering if there is something in the android script or whatever that would "fix" this before ponying up for the Pro version of SoundAbout. Sucks to have to pay to fix Sony's problem
Click to expand...
Click to collapse
use blackmart for pro version...!!!
:good:
ryotaru said:
Well, my SoundAbout trial ended and the problem is back. I'm wondering if there is something in the android script or whatever that would "fix" this before ponying up for the Pro version of SoundAbout. Sucks to have to pay to fix Sony's problem
Click to expand...
Click to collapse
have you tried HF button widget?
A friend with an xperia ZR just had this issue also, so i was looking for an alternative to SoundAbout and came across this app.
Thanks for the tip. Right now, I'm frustrated with 4.3 and above, so I went back to 4.2.2. I had another sound problem on KK too; when using my bluetooth headset, if the back of the phone got a little pressure (even from me bending down with the phone in my pants pocket), the bluetooth would disconnect. I would then have to tap or press on the back to get it to reconnect. I was thinking it could be a hardware issue, but I don't have the problem at all on 4.2.2
Hello XDA guys. Your webpage is awesome.
I have a problem witn my Z3C (5833) for a month now and I have tried many things with no success. I hope you can help.
My phone was updated to Lollipop not long ago (May - June to 5.0.2) and in one moment (I cannot tell exactly when) the GPS sensor stopped working. The Wifi and Mobile location work, however the GPS is dead. Phone not unlocked or rooted. Original Stock ROM.
I go to the about phone - Diagnostics and test the GPS.. and it stays as "GPS is starting ... the GPS couldnt be started". When I download GPS test apps, they dont detect a single sattelite. I also tried the *#*#7378423#*#** GPS diagnostics, "purged assistance data", and it keeps on "waiting for location update" eternally
Because of this I wrote to Sony and they answered asking me to do a phone repair from Sony PC Companion. I did the phone repair and the problem was not solved.
Because of this I thought .. hey, maybe Lollipop is the problem. So I unlocked the bootloader and downloaded Emma (Sony recommended flash program for stock ROMs).
Emma downgraded my phone to 4.4.4 (23.0.A.2.93). However I still had the problem.
Next, I enter XDA and downloaded Flash tool. I downloaded one of your stock ROMs: 23.0.1.A.5.77 - Unbranded - Australia (1288-4214) {4.4.4}
I installed it and nothing. Same dead GPS.
So now I have no clue what might be the problem. Maybe the antenna got broken inside? How can I know if its a hardware or software issue?
Any help would be appreciated
Additional data:
Right now I have the 4.4.4 (23.0.A.2.93)
Baseband: 8974-AAAAANAZQ-00005-05
Kernel: 3.4.0-g0961cdf Build [email protected] #1 Tue Aug 19 19:48:36 2014
Thanks
If the issue still exist with different firmware i guess its a hardware failure.
basti2909 said:
If the issue still exist with different firmware i guess its a hardware failure.
Click to expand...
Click to collapse
How do I open the phone?
Thanks
Emi85 said:
How do I open the phone?
Thanks
Click to expand...
Click to collapse
I opened the phone. Now i need to know where is the GPS antenna, anybody know?
In sony it says its near the headphones plug. No more details.
Thanks
Hi,
I have the same issues. It says since about two months. 23-26 sattelites found, but no signal and no fix. On 4.4.4 was OK, since updating nothing anymore.
I went back to Kitkat but still dead.
Anyone managed to get it back without sending it in??
Same problem...no GPS.anyone with a solution??? New motherboard? Soldering a antenna. Someone's got to have a fix for this problem.
Sent from my D5803 using Tapatalk
Same problem and even tried to update to Android 6.0 with Marshmallow and still no GPS. 23-26 sattelites found, but no signal and no fix.
Any updates?
Hello,
I noticed since some time the same problem. I did a quick search on Google, and the problem seems more then usual after one of the official updates by Sony. The problem is discussed on the Sony Xperia Care support forums. All the affected user seems to suffer not from a complete signal outage, but rather from a substantially downgraded performance due to a bad SNR value and poor signal tracking, as can be seen by using the GPS Test app.
Resuming what has been written in the threads, all the following operations seems not to solve the issue:
- factory reset / repair with PC companion
- downgrading to an earlier release
- installing a custom ROM
- returning unit at service
What is annoying is the total disinterest by Sony that seems to ignore the problem, maybe they only want to take time to better understand the problem. If anyone should have news about this please let me know, because the only solution for this issue for now seems to be wating for a solution!
Thank you!
Same problem. Original Kitkat. In May worked excellent. During August I mentioned,it dosn't work. Some photos had changed infos about time and date of creating. On camera disappeared SCENE function in manual mode. When I allowed gps function on camera, gps worked immediately. Unfortunately only once. Camera Blocks gps?
Same problems here...
Hey, same issues here. I think it's just really slow to connect. I've recently sent my phone in for a warranty repair with Vodafone. It came back and was still broken.
Today however... I checked my phone and itw as working again (for about half an hour). Now I'm getting nothing again.
I've tried everything suggested, even down loaded AGPS file etc. But nothing seems to work.
Mega frustrating!!!
the only way for today is replacing motherboard... sony sucks. never again
I just wrote on the sony xperia support forum, somebody talks about a fix they provided for the xperia m series that seems to be affected by the same issue. But for our z series it seems not to be any fix at the moment.
After suceeding the GPS diagnostic test in the settings once, the GPS seems to be fully broken with no tracked satellite at all (before it was at least tracking a few satellites with a very poor SNR, now nothing according to GPS Test app). Repeating the GPS diagnostics now always results in an error. I'll try the warranty return but I'm pretty sure they'll give me a faulty device, as many other here and on the other forum have experienced.
Same problem ... just got the phone days ago.
Any solution ? or do I need to return it ...
I had issues with GPS, could see satellites but no fix on any. after expired warranty I rooted it and used 4 different ROMs, worked on all of them. instant lock on min 6 satellites. I am aware it could be HW issues but this is my experience with this problem.
gnjurac said:
I had issues with GPS, could see satellites but no fix on any. after expired warranty I rooted it and used 4 different ROMs, worked on all of them. instant lock on min 6 satellites. I am aware it could be HW issues but this is my experience with this problem.
Click to expand...
Click to collapse
I'm more and more convinced that this is a SW issue. Sony did something wrong when updating the firmware in August 2015. The fact that the satellites are visible comes in my opinion from the AGPS data, which loads the konwn satellite positions from the Internet. Instead, the problem seems to be the locking of a satellite signal, and it seems that something is disturbing the GPS antenna. If it comes out that this is really the issue, it is very disappointing that Sony didn't do absolutely nothing to solve the issue since last summer.
I'm using CM12.1 nigthlies and since about December/January I have the same problem. So a custom ROM does neither help nor prevent the problem. In addition to that, compass is uncalibrated and I don't get it calibrated again. Really sucks, last year I used the Z3C for lots of outdoor navigation, and suddenly something has happend which makes the device unusable...
I did root with kingroot and changed /etc/system/gps.conf as described in code.google.com/p/android/issues/detail?id=81140#c695
Now my GPS is locking again.
Did not help for me. Currently I don't even get bad fixes, I get no fixes at all. Never ever, even after hours in the open. This sucks.
Hi,
Disabling google maps helped me. Before 0 sats visible, after disabling it locks within seconds.
apneist said:
Hi,
Disabling google maps helped me. Before 0 sats visible, after disabling it locks within seconds.
Click to expand...
Click to collapse
I had the opposite experience, I had no lock, I was trying everything, then I opened maps and I had lock in under ten seconds.
I wonder if it's a glitch in accepting the google 'we're going to follow your movements' contract. Because until I agreed to that, gps didn't work.
Happy stock user here using only official Sony upgrades (non rooted) on my Z3C. 5.1.1 arrived 3 days ago, I did a factory reset after the upgrade and woah, suddenly I have no more clean GPS locks anymore. It was working perfectly and now it locks in about 5% of all attempts and even then loses fix in a minute or so.
Tried to search around, clean agps data, refresh agps data, double check location services and what not, nothing helped so far. I just arrived to Greece with my family for vacation and had to find our apartment with a paper map - a pretty amusing experience anyway, not counting my wife's harsh comments..
Should anyone have an idea to counter this problem, it's most welcome. Should anyone have a similar experience with the 5.1.1 upgrade, this would be comforting at least..
Thanks and enjoy an otherwise brilliant smooth upgrade!
I seem to experience this as well. I regularly check the weather (several times per day) and I can hardly find my position, so I'll have to resort to manually type in my location (which doesn't provide me with the precise location prognose that I'm looking for).
same here, 1weather really struggles to locate my phone
Just by chance, are you also EU users? I thought maybe the 5.1.1 update defaults to some US settings and this might cause the problem.
What I tried already and did not help (to save you some time):
- removed Google backup and do another factory reset to avoid restoring some backed up settings which might be the cause
- various gps apps from play store which claim to fix/reset gps, with or without rebooting between attempts
- resetting gps settings from the service menu accessible via codes from the dialler
I'll also try to achieve root and install custom rooms from xda once I'm back from my holiday (assuming that I'll find the airport with a paper map )
kjozsa said:
Just by chance, are you also EU users?
Click to expand...
Click to collapse
Yes, I'm Swedish.
Have you tried GPS Status from the store and downloading the A-GPS data??
Yes, of course, many times with many different apps. Made no difference at all..
No problem with gps in Ingress or different maps while driving around in Denmark.
From the planet Nexus 7
kjozsa said:
Just by chance, are you also EU users? I thought maybe the 5.1.1 update defaults to some US settings and this might cause the problem.
What I tried already and did not help (to save you some time):
- removed Google backup and do another factory reset to avoid restoring some backed up settings which might be the cause
- various gps apps from play store which claim to fix/reset gps, with or without rebooting between attempts
- resetting gps settings from the service menu accessible via codes from the dialler
I'll also try to achieve root and install custom rooms from xda once I'm back from my holiday (assuming that I'll find the airport with a paper map )
Click to expand...
Click to collapse
I'm back from my holiday. Downgraded to 4.4.4, rooted my phone installed TWRP and poured the custom rom 23.4.A.0.546 SLiM 2.6 on it. Still no GPS lock in Waze or any other location app..
kjozsa said:
I'm back from my holiday. Downgraded to 4.4.4, rooted my phone installed TWRP and poured the custom rom 23.4.A.0.546 SLiM 2.6 on it. Still no GPS lock in Waze or any other location app..
Click to expand...
Click to collapse
Your GPS hardware might be broken...
Theshawty said:
Your GPS hardware might be broken...
Click to expand...
Click to collapse
Do you think yours is broken as well? Would there be a way to get certain about it?
kjozsa said:
Do you think yours is broken as well? Would there be a way to get certain about it?
Click to expand...
Click to collapse
Mine isn't broken, I can still get locks. It just takes it sweet time most of the time.
Yes, go into the settings, then location and enable "device only" (only gps). Then try to get a lock somewhere. If that doesn't work, then your GPS is broken.
Theshawty said:
Your GPS hardware might be broken...
Click to expand...
Click to collapse
Theshawty said:
Mine isn't broken, I can still get locks. It just takes it sweet time most of the time.
Yes, go into the settings, then location and enable "device only" (only gps). Then try to get a lock somewhere. If that doesn't work, then your GPS is broken.
Click to expand...
Click to collapse
See the attachment.. it seems I can get a lock too! It happened after 10-12 minutes of searching after clearing A-GPS data and after 5-10 seconds (!) it loses it and often also falls back to having exactly 0 satellites in both "in view" and "in use" (as if turning GPS off completely and restarting seeking from scratch).
I assume it's rather a software than a hardware problem then, or..?
I have a similar problem with andosm app. If I let the app open on the background with my screen off, when I turn the screen on I have a precise location with 5 to 10 GPS fix but 5 seconds later the GPS fix drop to 0 and have to wait 30 second to get my location back.
After upgrading to 5.1.1 my GPS stopped working. I was unable to obtain a lock in Google Maps (as well as the Service Menu).
I downgraded to 5.0.2 but the situation did not improve.
I ended up sending my phone in for repairs (under warranty). So far the seller has confirmed that the "GPS is not functioning as expected" and has sent it to the repair centre.
Hopefully I'll get it back with a working GPS eventually!
kjozsa said:
I'm back from my holiday. Downgraded to 4.4.4, rooted my phone installed TWRP and poured the custom rom 23.4.A.0.546 SLiM 2.6 on it. Still no GPS lock in Waze or any other location app..
Click to expand...
Click to collapse
Have you tried with kk before updating to lp again? If it doesn't work there either it might be hardware related.
charliebigpot said:
Have you tried with kk before updating to lp again? If it doesn't work there either it might be hardware related.
Click to expand...
Click to collapse
No, I did not - I was in a rush unfortunately.
I have had the exact same issue since upgrading to 5.1.1. I was convinced my GPS hardware was broken as I had tried all of the possible fixes I could think of (a-gps clearing / factory reset etc etc), I have sent mine for repair under my insurance policy, but they have already sent it back once without being able to fix. I too am getting GPS fix eventually, but it is very weak and I lose lock after 5-10 seconds, especially when in motion (in a car).
I am hoping this time that they just replace the phone. Will reply here if that resolves the issue.
Would be interesting to see if anyone was able to resolve this through rooting/custom ROM...
---------- Post added at 04:15 PM ---------- Previous post was at 04:03 PM ----------
Also it looks like there are others that are having the same issues (possibly since before 5.1.1 as well):
I cant post the url, but there is a forum on the sony website if you google for it.
it seems strange that this doesn't seem to affect everyone...
I'm not sure how it is for others but I most often get a fix now in a few minutes (without changing anything on the software or hardware side!) and it's so-so stable, losing it only 1-2 times per minute So it's very far from perfect but much better than a month ago..
I would _love_ to know what the hell is going on here. If nothing changed on my phone's side, I'm about to believe that it's a central issue..
Same issue here: Xperia Compact Z1
Upgraded last week and had no GPS since. GPS test receives no lock
Am running stock rom - Upgraded from 5.0.4 (i think) to 5.1.1
This is definitely 5.1.1 as had no issues before this. Bit worried that downgrading isn't helping anyone.. going to do some more digging and see if there is any fix for my out of warranty handset
Hello everyone,
Ever since I updated my gn8 to Oreo, my GPS broke. GPS doesn't lock and if it does, it will be gone in a few minutes or so. Anyone else experienced this? Any tips on how to fix GPS? Without doing a hard reset of the phone? I'm not rooted by the way, guys. But if you have a solution that requires root, I might root this phone just to prevent a hard reset.
Thanks!
Factory reset ! A good practice after a major update !
Sent from my Galaxy Note 8 using XDA Labs
Not sure what type OP has with GPS issues...
My N950U1 (SD) has no new issue regarding GPS - it works fine but still no reception/integration of EU Galileo birds..
Im have gps issue
Me too...whn 711 update to oreo..gps cant lock stelite
Di3Do3 said:
Me too...whn 711 update to oreo..gps cant lock stelite
Click to expand...
Click to collapse
Try a factory reset maybe? GPS working fine for me on Oreo (N950FD).
Do have a look at my other post on GMaps and GPS. I am sure Oreo broke something with GMaps navigation and GPS. I have tested this extensively and I confirm it is an issue.
I GOT my phone used and yesterday noticed that GPS Doesn't get any signal
i don't know if this is hardware or software issue
any solution for this issue
it's really annoying
AOWS said:
I GOT my phone used and yesterday noticed that GPS Doesn't get any signal
i don't know if this is hardware or software issue
any solution for this issue
it's really annoying
Click to expand...
Click to collapse
You can try a gps fix app from the play store, but if no luck then try a factory reset or flashing stock firmware. If still not working at that point might be a hardware issue. In that case would contact seller, or worst case samsung for warranty repair if possible.
sefrcoko said:
You can try a gps fix app from the play store, but if no luck then try a factory reset or flashing stock firmware. If still not working at that point might be a hardware issue. In that case would contact seller, or worst case samsung for warranty repair if possible.
Click to expand...
Click to collapse
no warranty for me (rooted)
I did factory reset and everything but no luck
it's look like a hardware issue
thanks for responding
Hi I just update my P20 Pro to EMUI 9.0.0.178 and my GPS stops working, everytime I use Google Map it says "searching for GPS" and leaves me a grey dot. It's becoming a headache since I heavily rely on it for driving. Does anyone have the same problem with their phone? I tried restarting it, toggling location, reloading the app, still the same problem.
please help.
i have same problem
Mines was jumping all over the place today. Is there a way to calibrate the compass?
I try to restart the phone everytime this problem shows up, and it seems to solve the problem. But it's annoying knowing I have to restart it everytime to make it work...
My wife and I have the same problem since the update. It looks like the GPS lag to update the position. Rebooting seems to solve the problem temporarily... But I don't want to have to reboot every other day.
Same problem here. Has anyone gotten a solution or has it started working again by itself?
Has anyone tried refreshing the a-gps data? Might help, I use gps test plus.
https://play.google.com/store/apps/details?id=com.chartcross.gpstest
Same issue here. Rebooting brings things back but that's not a solution. I'm on 9.0.0.178 with the CLT-L04 in Toronto.
going to check this soon.
No problem with GPS on my Pro.
9.0.0.163
OTG Update with full wipe
I have the same issue but only with google maps. Waze and other GPS functions work fine. I usually reboot and it works for a few hours.
Huawei acknowledged a problem
It's my first time posting here, as it's the first major problem I've had with my P20 Pro over the past year. I started experiencing GPS problems after the last software update. Like others reported, they'd go away after reboot but not for long. I tried a factory reset, which doesn't seem to have helped either.
I contacted Huawei support in Canada via their website. I got a response today which first suggested I try wiping the cache partition (restart my phone, hold down the volume-up button, then you get to an EMUI maintenance screen with this option - this also didn't help any more than restarting). But it also acknowledged that there is a known issue that they are working on fixing in the next update. I quote:
" In case the issue persists, we would like to inform you that this is related to the new software update, however, Huawei is currently working to solve it. This issue will be optimized in the new version, this one is expected to be released in March. You will automatically receive this update that will solve this issue your phone is facing."
I thought you all might like to know this. I'm keeping my fingers crossed!
I just updated to the 9.0.0.236 version available through FirmwareFinder and rooted as well. GPS is working normally again!
Greatings Bastian
There's an issue with the latest pie ( android 9.0) and the P20 Pro that bugs the gps out, you have to restart your phone every times you want to use your gps. There should be a patch around March 21st 2019. In the meantime if you want, you can always factory reset, which would solve the issue, and wait before reinstalling the latest firware
Any news about that issue ? I have the model CLT-L29 C636E2R1P12 with Android 9.0.0.234 and it's not working the gps....
I have the 213 update for my L04 and it now works great! If you have the Canadian model, check for the update! It didn't work with the 178, now it does!
Im also experiencing gps problem CLT-L29(C636) 9.0.0.234
i thought that i had the same issue but finally i found out that the problem was the new phone-case i put which has metal parts and blocks the gps signal. After remove the case gps works as it should.
Mine doing same. Always searching for gps. How did u fix it?
Same here. At first I thought it's EMUI, but the GPS was still broken after flashing lineage... Any chance that the gps will work again if I roll back to EMUI 8.1?