Major connectivity problems on my 2014 XT1095 - X 2014 Q&A, Help & Troubleshooting

My X has been working just fine for a long time. Suddenly I got "No Service" on the status bar and... I had no service.
The "No Service" comes and goes. In between, I get voice and some data (H or H+, never LTE which I had before the problem started). The phone displays "No Data SIM" in the quicksettings tile.
So far I tried:
- Is it a network problem? Nope, I put the SIM in a different phone and it was fine.
- Switching carriers to a different provider, same problem.
- Reset phone, tried various ROM's, Motorola stock as well as CM.
- Double and triple checked the SIM card, SIM slot, APN settings, etc
Any ideas, or is this a hardware failure and just RIP time?

Related

Cannot enable "Mobile network" after upgrade to latest FW

Hello,
i've just upgraded to the latest official OTA FW 3.08.405.3
Sense3.0 is great, but i cannot turn on mobile network anymore - i tried it both via Quick settings and Wireless settings menus - it cannot be enabled. And even worts is that it doesn't report any error msg and the 3G sign doesn't appear on status bar. There is noting in the log too...
Does anyone has the same problem?
I just wrote a mail to HTC support, but don't know if they track this as support channel...
This is terrible - i can't live without mobile network connection ...please help!
10x
Boby
This might sound weird, but is there anything in APN setting?
Try to mess with the toggles. I have had similar problem. I constantly turned airplane mode on/off and switched from GSM to WCDMA. Finally it goes, if this isn't related to apn. Hope i helped.
10x a lot guys !
it didn't recover APN settings after upgrade
I previously checked them, and assumed that check-box is selected, but actually it was not. It should be colored in green, but actually it was in grey
Unable to re-enable Mobile Network for data-only SIM Japan -- possible bug?
Having a similar problem, some more details:
PHONE:
I am using an unlocked (but unrooted) Incredible S from Virgin Mobile Canada with a data-only BMobile SIM in Japan (runs on DoCoMo's network apparently). Android 2.3.3 (Virgin Canada circa August 2011).
PROBLEM:
Mobile Network intermittently gets disabled and cannot be re-enabled normally. APN is fine, SIM card (phone number) is still detected. Toggling Airplane Mode or Wireless Network does not work, Select Automatically returns "unable to connect, try again later", Search Networks and choosing DoCoMo returns "Your SIM card does not allow a connection to this network".
SOLUTION:
Only reproducible solution is to remove data-only SIM, insert voice&data SIM (from my SoftBank phone), now Mobile Network is available so re-enable it, power down and replace data-only SIM. Once restarted Mobile Network automatically enables. Obviously this is not a convenient fix.
Once was fixed by randomly hitting network settings in frustration, but I have not been able to reproduce this solution.
OBSERVATION:
When on wireless, Mobile Network is also greyed out. When Wireless Network is disabled, Mobile Network automatically enables properly (for the most part, at least once I suspect it did not).
Thus I feel like it's a bug, either in OS or DoCoMo's network, but BMobile and HTC both point the finger at each other and have no useful suggestions for me.
ASIDE:
I hear Android 2.3.5 is available for Incredible S, perhaps this fixes the problem. However, this update has not appeared in my updater -- is it possible that because I'm unlocked I've lost access to the update server?
Thanks in advance for any suggestions.
mobile network disconnected
Have also the same problem, tried all the above suggestions but none works. Phone only shows limited service but with x on the signal bar. BUt when i try to tap the sim tool kit, it displays "SIM toolkit not ready or unsupported".
Hope somebody here can help me. Thanks
iqbelnas said:
Have also the same problem, tried all the above suggestions but none works. Phone only shows limited service but with x on the signal bar. BUt when i try to tap the sim tool kit, it displays "SIM toolkit not ready or unsupported".
Hope somebody here can help me. Thanks
Click to expand...
Click to collapse
+1

[Q] HSDPA not working, but EDGE

Hey there,
two weeks ago my HSDPA suddenly stopped working.
EDGE is working fine, but whenever I enable HSDPA (selecting "GSM / WCDMA automatically" instead of "Only GSM"), it shows a "H" in the connectivity bar,
but I have no internet (Connection reset). The icon rapidly switches to "3G", and then disappears after a short time.
Could it be some hardware error? I have tried different roms (CM10.2, Google Play Edition 4.3), but that didn't change anything (Except it shows "H+" instead of "H").
Also I hadn't had changed anything when the error occured, so maybe there's just something broken?
My phone is rooted (S-ON) with hboot 1.54. The error occured when my phone was non-rooted (stock), and I just rooted it to check if it would occur with other roms.
I could not check another sim, yet.
tostbrot21 said:
Hey there,
two weeks ago my HSDPA suddenly stopped working.
EDGE is working fine, but whenever I enable HSDPA (selecting "GSM / WCDMA automatically" instead of "Only GSM"), it shows a "H" in the connectivity bar,
but I have no internet (Connection reset). The icon rapidly switches to "3G", and then disappears after a short time.
Could it be some hardware error? I have tried different roms (CM10.2, Google Play Edition 4.3), but that didn't change anything (Except it shows "H+" instead of "H").
Also I hadn't had changed anything when the error occured, so maybe there's just something broken?
My phone is rooted (S-ON) with hboot 1.54. The error occured when my phone was non-rooted (stock), and I just rooted it to check if it would occur with other roms.
I could not check another sim, yet.
Click to expand...
Click to collapse
I am having same issue: http://forum.xda-developers.com/showthread.php?t=2502367. It seems it is provider related, i.e. if your carrier does not support fast dormancy the phone acts like this. I have a friend with a One X and another with SGSII and they are having the same issue on Orange RO.
xxmorph3u5xx said:
I am having same issue: http://forum.xda-developers.com/showthread.php?t=2502367. It seems it is provider related, i.e. if your carrier does not support fast dormancy the phone acts like this. I have a friend with a One X and another with SGSII and they are having the same issue on Orange RO.
Click to expand...
Click to collapse
Well, but it worked when I bought my phone, and then (two weeks ago) suddenly stopped working .. So I'm not sure if it's a carrier problem .. Could it be just my SIM card is broken?

[Q] Your sim card does not allow a connection to the network

I have a moto X 1st gen here in India. Its unlocked,not rooted. One fine day it thrower me an error "your sim card does not allow a connection to a network". And I am without network in my mobile.
My IMEI is same as in the battery
Device is not rooted
Sim card works fine in other mobiles
Tried different sim cards but still same problem
Didn't fiddled with any network settings.
After reading through XDA threads I did
Cleared data/cache
Restored the stock firmware again.
Did that network menu reset to switch radio on and off many times
Not able to get any network signal at all. Is there anything I am missing?
Attached screenshot from *#*#4636#*#* menu

sign in to network weird issue

So i changed my sim card and since then im getting an error with the new activated sim card, everytime im turning the data plan notification comes "sign in to the network" and when i touch it, it just takes me to some unreachable page from pervious carrier.
things ive done:
network reset
APN setting
changing 4g to 3g etc
airplane mode on off
chaning networn setting
factory reset!!!
hard reset
google stock unrooted rom!
changing sim cards and still get the notification bar!
please assist me.

No mobile data and 'x' sign in network icon

Hi all
A couple days ago, mobile data stopped working for me. Whenever I disconnect from WiFi, I can see the 4G icon next to the network icon, but in the bottom right corner of each one of them (I have two SIM) an 'x' appears.
I have tried resetting the APNs, the connectivity settings, did a factory reset, downgraded the phone to a previous version and removed and reinserted the SIM cards. I can still send and receive calls and SMS but no data even on 2G.
Do you have any ideas about what to try next?
Thanks!

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