Hello,
i've just upgraded to the latest official OTA FW 3.08.405.3
Sense3.0 is great, but i cannot turn on mobile network anymore - i tried it both via Quick settings and Wireless settings menus - it cannot be enabled. And even worts is that it doesn't report any error msg and the 3G sign doesn't appear on status bar. There is noting in the log too...
Does anyone has the same problem?
I just wrote a mail to HTC support, but don't know if they track this as support channel...
This is terrible - i can't live without mobile network connection ...please help!
10x
Boby
This might sound weird, but is there anything in APN setting?
Try to mess with the toggles. I have had similar problem. I constantly turned airplane mode on/off and switched from GSM to WCDMA. Finally it goes, if this isn't related to apn. Hope i helped.
10x a lot guys !
it didn't recover APN settings after upgrade
I previously checked them, and assumed that check-box is selected, but actually it was not. It should be colored in green, but actually it was in grey
Unable to re-enable Mobile Network for data-only SIM Japan -- possible bug?
Having a similar problem, some more details:
PHONE:
I am using an unlocked (but unrooted) Incredible S from Virgin Mobile Canada with a data-only BMobile SIM in Japan (runs on DoCoMo's network apparently). Android 2.3.3 (Virgin Canada circa August 2011).
PROBLEM:
Mobile Network intermittently gets disabled and cannot be re-enabled normally. APN is fine, SIM card (phone number) is still detected. Toggling Airplane Mode or Wireless Network does not work, Select Automatically returns "unable to connect, try again later", Search Networks and choosing DoCoMo returns "Your SIM card does not allow a connection to this network".
SOLUTION:
Only reproducible solution is to remove data-only SIM, insert voice&data SIM (from my SoftBank phone), now Mobile Network is available so re-enable it, power down and replace data-only SIM. Once restarted Mobile Network automatically enables. Obviously this is not a convenient fix.
Once was fixed by randomly hitting network settings in frustration, but I have not been able to reproduce this solution.
OBSERVATION:
When on wireless, Mobile Network is also greyed out. When Wireless Network is disabled, Mobile Network automatically enables properly (for the most part, at least once I suspect it did not).
Thus I feel like it's a bug, either in OS or DoCoMo's network, but BMobile and HTC both point the finger at each other and have no useful suggestions for me.
ASIDE:
I hear Android 2.3.5 is available for Incredible S, perhaps this fixes the problem. However, this update has not appeared in my updater -- is it possible that because I'm unlocked I've lost access to the update server?
Thanks in advance for any suggestions.
mobile network disconnected
Have also the same problem, tried all the above suggestions but none works. Phone only shows limited service but with x on the signal bar. BUt when i try to tap the sim tool kit, it displays "SIM toolkit not ready or unsupported".
Hope somebody here can help me. Thanks
iqbelnas said:
Have also the same problem, tried all the above suggestions but none works. Phone only shows limited service but with x on the signal bar. BUt when i try to tap the sim tool kit, it displays "SIM toolkit not ready or unsupported".
Hope somebody here can help me. Thanks
Click to expand...
Click to collapse
+1
Related
Hi everyone. I have been doing a tonne of reading trying to figure out a couple of things for my Treo 750.
It is a Rogers phone for which I paid an online service provider to unlock. I am using my FIDO SIM in it without any problems.
It says I am always roaming and although assurances from FIDO I won't be charged Roaming fees, it gets kind of annoying everytime I check my email that it tells me I am roaming and asks if I am sure I want to do this....
So, I understand there is carrier specific info in the carrier.pxp file. I am told the Rogers network code is in this file.
Am I able to edit this to include the FIDO network code 302370 so the phone doesn't think it is always roaming?
Would it be better to unbrand / unlock the phone to WM6.1 via the methods I see here in the forums? [dubLeE's method].
Thanks everyone,
Ryan
It has nothing to do with your phone. It's the fact you are using the Fido GSM card on a Rogers network. It has nothing to do with whether your phone is locked or unlocked, and changing the carrier code won't do anything.
To disable the roaming network check when you check email, from Outlook Mobile go to Tools -> Options, choose the email account you've setup, then go to Send/Receive Schedule -> Advanced Settings -> check "Use automatic send / receive schedule when roaming"
Hi number16. Thanks for the reply.
The "Use automatic send / receive schedule when roaming" doesn't seem to prevent the "You are currently roaming. Synchronizing may result in additional charges" dialog box when the schedule is set to manual. In fact, the checkbox is greyed out and not selectable with a manual schedule. Even with an automated schedule configured, you are still prompted when doing a manual send/receive.
I was thinking that if the phone was configured such that it thought its' home network carrier code was the FIDO code, it wouldn't consider me roaming.
Anyways, sounds like I am stuck with it. Thanks again for the info
I have the exact same problem with my work Exchange email on a Rogers Touch Diamond. The roaming has to be defined by the ROM or registry. When I put my Fido SIM in a Rogers Samsung Jack flashed with the Fido ROM, there is no issue with roaming.
Hi there,
Same issue here, I am using my unlocked Treo 750 from Rogers on Bell network.
It works fine, except for the roaming issue.
How to get rid of that triangle icon on the top?
Were you able to edit the carrierDB.pxp file?
Please help.
Did you change your network settings over to the correct settings for the network of the SIM card you are using?
Unlocking a phone will allow other SIM cards to work, but if you don't change your network settings, then the phone will still try to connect to the Rogers network.
How do i unlock the network, i have a samsung corby phone which is rogers based and am using a fido sim card. Everything works except the internet which comes up as network error. please let me know if you can help. email- [email protected], thank you.
alyssaripley18 said:
How do i unlock the network, i have a samsung corby phone which is rogers based and am using a fido sim card. Everything works except the internet which comes up as network error. please let me know if you can help. email- [email protected], thank you.
Click to expand...
Click to collapse
This is a Palm Treo 750 forum. You should find a forum specific to your handset for exact instructions.
In general, your phone probably has a 'Settings' menu which would have some sort of option to edit your network settings. That's where you would make the change. You would have to get the proper settings from Fido.
startngate said:
Did you change your network settings over to the correct settings for the network of the SIM card you are using?
Unlocking a phone will allow other SIM cards to work, but if you don't change your network settings, then the phone will still try to connect to the Rogers network.
Click to expand...
Click to collapse
If I have the APN set to the one for the network of the SIM Card I am using then will I not get charged roaming?
Is it possible for it to actually be roaming and me not knowing about it?
Now that you fine folks got s-off working on version 4.4.2 for the HTC One, I was able to put Cyanogenmod on it today. Things seem to work okay, except for the one glaring issue: I can't use the phone to make or get calls. If I look at Settings->About Phone->Status, I get this:
Network - Verizon Wireless
Mobile network type - LTE
Service state - Voiceut of Service / Data: In Service
Roaming - Not roaming
Mobile network state - Disconnected
I suspect that I might have the wrong "Mobile networks" settings in the Settings->Wireless & Networks->More section. For the Preferred network type, I selected "GSM/WCDMA/LTE", but I've tried a few others with no positive effects. For System Select, I'm set to Home Only. If I try to search for available networks, it returns an error and doesn't find any.
Any ideas? Thanks!
I was reading more into this, and people on Sprint found this issue when using Cyanogenmod last summer. I don't know if a solution was found, but the workaround was switching the network type to CDMA only, and then switching "back." The "back" is the key for me (I hope). What should it be set to? I don't remember what it was before I started messing around. It may have been global, but I tried that to no avail. Does anyone have a minute to pop into their settings and check? Thanks!
Hi
I am in Kolkata India and recently switched from a 2G to a 3G plan with Vodafone Kolkata. Ever since then, my problem is that I am unable to connect to 3G using WCDMA. Neither voice nor data works. If I revert to GSM only, then voice and 2G works fine. Wifi has been fine and my saviour at home.
Phone details: Sony Xperia SP C5302 running Android 4.3 build 12.1.A.1.205.
I have confirmed with network service that it is not a SIM card issue, by carrying out the foll. tests already
1- Signal strength in the area of use : At the time when I am unable to connect to 3G, my colleague sitting in the next desk and using a Motorola phone is consistently able to connect to the same 3G network from his phone. So the network strength must be fine.
2- SIM damaged or dirty - I have obtained a new SIM card as replacement, after this problem started, from my service provider yesterday. But the problem is not resolved.
3- Manual network search and connection - I have tried this many times, using WCDMA only or WCDMA(Preferred) options. In either case, only on rare occasions, the phone was able to connect to a network. However, 3G data connection (H+ icon) did not show and then the phone disconnects from network. On most occasions, when I manually attempt to connect to the 3G network, I get the message "Could not register to the selected network. Make sure SIM is inserted."
3- Trying different SIM/Handset - I have tried out both options of switching SIM and handset.
- My SIM on Motorola handset - connects to H+
- Another SIM on my Sony - momentarily connects, then disconnects and then does not connect to network.
Please let me know if anyone has faced similar issues and found any resolution. Thank you in advance.
soumit.c said:
Hi
I am in Kolkata India and recently switched from a 2G to a 3G plan with Vodafone Kolkata. Ever since then, my problem is that I am unable to connect to 3G using WCDMA. Neither voice nor data works. If I revert to GSM only, then voice and 2G works fine. Wifi has been fine and my saviour at home.
Phone details: Sony Xperia SP C5302 running Android 4.3 build 12.1.A.1.205.
I have confirmed with network service that it is not a SIM card issue, by carrying out the foll. tests already
1- Signal strength in the area of use : At the time when I am unable to connect to 3G, my colleague sitting in the next desk and using a Motorola phone is consistently able to connect to the same 3G network from his phone. So the network strength must be fine.
2- SIM damaged or dirty - I have obtained a new SIM card as replacement, after this problem started, from my service provider yesterday. But the problem is not resolved.
3- Manual network search and connection - I have tried this many times, using WCDMA only or WCDMA(Preferred) options. In either case, only on rare occasions, the phone was able to connect to a network. However, 3G data connection (H+ icon) did not show and then the phone disconnects from network. On most occasions, when I manually attempt to connect to the 3G network, I get the message "Could not register to the selected network. Make sure SIM is inserted."
3- Trying different SIM/Handset - I have tried out both options of switching SIM and handset.
- My SIM on Motorola handset - connects to H+
- Another SIM on my Sony - momentarily connects, then disconnects and then does not connect to network.
Please let me know if anyone has faced similar issues and found any resolution. Thank you in advance.
Click to expand...
Click to collapse
I think that there's an option to use 2G instead of 3G in the settings menu, have you checked to see if that is enabled?
Plum Crazy said:
I think that there's an option to use 2G instead of 3G in the settings menu, have you checked to see if that is enabled?
Click to expand...
Click to collapse
That is the WCDMA option I've mentioned about, there was no other setting for this.
Anyways, it turned out to be a hardware problem. Got the "mother-board" replaced for free as it was under warranty & now working fine!
soumit.c said:
That is the WCDMA option I've mentioned about, there was no other setting for this.
Anyways, it turned out to be a hardware problem. Got the "mother-board" replaced for free as it was under warranty & now working fine!
Click to expand...
Click to collapse
Good to see that you've sorted out the problem!
Hello,
I recently updated my Z3 compact (D5803) to android 5.1.1. on the T-Mobile network here in NYC. Ever since then, I frequently lose the ability to do anything data-based with the phone. No web browing, no chatting on whatsapp. I can still make phone calls and send/receive SMS, however. The data functionality returns when on WiFi, but goes away once I switch back to LTE. In order for me to get data on LTE, I have to manually download the internet settings for my provider to my phone (this is located under the Settings menu in android). Even then, it only lasts for several minutes before the data connection is lost. T-Mobile was unable to fix the problem, and changing the SIM card didn't resolve the issue.
Anyone else experience this?
Yes, many others have the same problem, see various posts in this thread: http://forum.xda-developers.com/z3-compact/general/discussion-5-1-1-stock-released-post-t3162309
Currently, the best workaround seems to be to disable and re-enable mobile data, or to go to airplane mode and back again. That solves the issue until you drop LTE connection the next time, then you will have to re-iterate.
el_sur said:
Hello,
I recently updated my Z3 compact (D5803) to android 5.1.1. on the T-Mobile network here in NYC. Ever since then, I frequently lose the ability to do anything data-based with the phone. No web browing, no chatting on whatsapp. I can still make phone calls and send/receive SMS, however. The data functionality returns when on WiFi, but goes away once I switch back to LTE. In order for me to get data on LTE, I have to manually download the internet settings for my provider to my phone (this is located under the Settings menu in android). Even then, it only lasts for several minutes before the data connection is lost. T-Mobile was unable to fix the problem, and changing the SIM card didn't resolve the issue.
Anyone else experience this?
Click to expand...
Click to collapse
Yes I am having the exact same problem since updating to 5.1.1. As the other reply says turning airplane mode off then on is the quickest way to get connectivity back (swipe down twice from the top for quick access). This is terribly frustrating though, it only lasts for a few minutes. I can't believe they pushed the update with this issue!
jolindbe said:
Yes, many others have the same problem, see various posts in this thread: http://forum.xda-developers.com/z3-compact/general/discussion-5-1-1-stock-released-post-t3162309
Currently, the best workaround seems to be to disable and re-enable mobile data, or to go to airplane mode and back again. That solves the issue until you drop LTE connection the next time, then you will have to re-iterate.
Click to expand...
Click to collapse
My phone had this issue after the over the air update. I reset the phone to factory, wiped all data. Two days on, now, and no more problems with this.
Same problem. I tried factory reset out of desperation, but it didn't work.
Love this phone, but very discouraged by this bug.
(I'm on t-mobile in Seattle, fwiw)
Funkmonk said:
Same problem. I tried factory reset out of desperation, but it didn't work.
Love this phone, but very discouraged by this bug.
(I'm on t-mobile in Seattle, fwiw)
Click to expand...
Click to collapse
As posted in the other thread, there is now a fix/workaround:
From reddit user FishStik5: Going into the APN settings and changing the APN protocol to iPv4 only (it was iPv6 before) seems to fix the problem.
How to find the setting: Settings-> Wirelessa and Network / more -> Mobile networks -> APN -> T-mobile data -> APN protocol -> Set to IPv4.
jolindbe said:
As posted in the other thread, there is now a fix/workaround:
From reddit user FishStik5: Going into the APN settings and changing the APN protocol to iPv4 only (it was iPv6 before) seems to fix the problem.
How to find the setting: Settings-> Wirelessa and Network / more -> Mobile networks -> APN -> T-mobile data -> APN protocol -> Set to IPv4.
Click to expand...
Click to collapse
Looks like this worked for me (T-mobile, San Francisco area). Thanks for posting this
i'm having the same problem and didn't work for my the ipv4. still loosing data, i have to reboot the phone
I have also problem with that (Orange, Poland). I sent my phone to official Sony service, they reload the software, but I still have that problem. Lte is working for a while and when my phone switches to wcdma (because it is not in a range of lte) it is not working either. However, when I change the preferred network from lte to wcdma it is working without any issues.
Same problem here although I'm on ipv4 [emoji34]
Sent from my Z3 Compact
I thınk you shouldnt buy operator phones. Buy ınternatıonal models next tıme
Mine isn't an operator model, I'm using Straight Talk and also have the issue. It made my phone useless....I almost never have data
This worked for me
This worked on my Doogee Valencia2 Y100Pro
Install and Open app "Hidden Android Settings" (by 0Alex)
Select choose and open "RadioInfo"
Move to Last option "TOGGLE DNS CHECK"
mine read "0.0.0.0 not allowed"
press the "TOGGLE DNS CHECK" so that it displays "0.0.0.0 Allowed"
That's it - my mobile data worked, I hope it works for yo
Aenyee said:
I have also problem with that (Orange, Poland). I sent my phone to official Sony service, they reload the software, but I still have that problem. Lte is working for a while and when my phone switches to wcdma (because it is not in a range of lte) it is not working either. However, when I change the preferred network from lte to wcdma it is working without any issues.
Click to expand...
Click to collapse
1. Change "APN Protocol" to IPv4
2. Change "APN Type" to: "default,supl" only
3. Change "APN" to "internet"
4. Save.
Best, Martin.
elvakin said:
Looks like this worked for me (T-mobile, San Francisco area). Thanks for posting this
Click to expand...
Click to collapse
this is a bug on 5.1.1 sony need to fix it
Any news with this issue?
No problem here with LTE on the CM 12.1 Cyanogenmod flavor of 5.1.1 on T-mobile (that I've noticed at least). But I think CM 12.1 may handle the APN settings differently (mine is set to T-Mobile LTE ipV4) from the stock ROM or it could be something Sony messed up from the AOSP code. I'm NOT suggesting anyone try a CM ROM as a solution as there are lots of downsides to unlocking your phone and flashing any non-stock ROM. But the problem does seem to be specific to the Sony ROM and not 5.1.1 in general.
I also have this problem after the update to 5.1.1 in the Netherlands. The first problem was that the update changed some mobile data settings, so I downloaded the settings from my provider. Unfortunately those settings were also incorrect as I had to manually remove the APN's Proxy and Port (they were set, be needed to be 'not set'/empty). This improved the connection a bit, but it still looses the mobile data at certain places (where the coverage is good). Did a factory reset as the Sony helpdesk suggested. For a few days this seemed to help, but again the same issue came up. The suggested solution mentioned in this thread did not work as those settings are already applied.
I have a profider (Telfort) which uses another provider's network (KPN's). So after the update I also see a annoying R in the signal icon, where in the previous version it always showed H+, H, 3G.
Does anyone know if this is resolved in the new update?
After the last update and a new reconfiguracion on the APN now work correct for me.
bracima said:
After the last update and a new reconfiguracion on the APN now work correct for me.
Click to expand...
Click to collapse
And which version are you on? 23.4.A.1.200 or 23.4.A.1.232?
hi
i got the phone from korea, the problem is when connecting to 4G the phone would lose internet and calls then lose the network, i get a message saying "failed to register to network (15)" but if i forced the phone to connect to 3G then it works fine. here's what i tried to fix the problem :
turning off the mobile network then turning it on
resetting the network settings
removing NR Whitelist
and none of them fixed the issue. there's a korean menu in the service mode, but i didn't miss with it. i have attached screen shots of the software information and the korean menu in the service menu.
Who provides your service? Have you tried going into network settings and APN and see what that says
If it is a Korean phone and you aren't in Korea and it is locked into the network then you won't be able to get service somewhere else I don't think
allday5850 said:
Who provides your service? Have you tried going into network settings and APN and see what that says
Click to expand...
Click to collapse
im using my local non korean sim card and it's working fine, and im also using my local sim's APN settings, the sim card is not korean and nor are the APN settings.
i want to exhaust all my available options before i go for the format.