I can't hear when I answer the phone - X 2014 Q&A, Help & Troubleshooting

Hi!
I have a problem when I recieve or make a call, I can't hear any sound, the other person can hear me talk but I can't except when I turn on the speaker.
anyone who had the same problem?
thanks

Make a hard reset to your phone and see if this issue remains. If yes, you can't do anything and it is probably a hardware issue. Go at your local Motorola service center.

My wife's first generation moto x had this same issue with her earpiece speaker. Her issue was coffee spilled into the speaker which killed it.
Most likely it's hardware.
Sent from my XT1095 using Tapatalk

Thanks everyone, it's seems that it was a software problem, today I can hear again when I call or get one

Related

People cannot hear me........

During calls there comes a moment that people are complaining that they cannot hear me. When i move the jog dial upwards (hence increasing volume) they say that they can hear me ok. I have not experienced this using the bluetooth headset. Maybe a hardware problem??
By the way i used 5 different radios and upgraded also to 6.1.
Anyone experiencing this?
Any solution?
Thanks
same problem and i didnt find any solution ! But my phone came back from the HTC support for another problem, I will check it...
i had same problem was faulty phone so i got it swapped
aaronwillis said:
i had same problem was faulty phone so i got it swapped
Click to expand...
Click to collapse
did you send it for this reason?
well my mic was buggered
people would say one min they can here me next they cant
and it would like fade in and out
orange where usless and said they wanted to test it but in the end i went back told them i wanted a new one
and since then i have had no problems
If you can't hear me it means I'm in Parentheses. ))
i guess i have to sent it back then, s*** i have to to revert to original rom now.
anyone else with the problem?
ok you say it is a hardware problem. I did the following: i was speaking continuously for 2 minutes on the mic and i was recording it. When i tried to listen to the recording everything seemed to work excellent. So i guess is not a mic - hardware problem. S*** i am going crazy........
Did you flash with the appropriate radio?
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
hello77 said:
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
Click to expand...
Click to collapse
when i use bt the problem disappears so i think it has to do with the functionality of the mic?
Well finally after 1.5 month i got back my phone from ACE HELLAS. The problem remains the same although i was told that the microphone and earphone were replaced by new ones. If they are telling the truth and they did change it it means that we are facing a kind of software problem.........
I had the problem, too. I tried dozends of radio roms but problems continued.
After 5 months of trying I repace my VPA Compact V (aka v1615) and now the problem has dissapeared...
So it seems to me that it is a hardware problem of one production run.
Melkor

[Q] Crackling from earpiece speaker

Hi,
Anyone has encountered crackling in the earpiece ? I am getting it everytime I place a call the moment I press the call button.
Appreciate your thoughts.
Cheers
fy
I was going to make the same question but found your post.
I recently bought two galaxy S and one of them has a problem with the earpiece: when making a phone call there is a crakling sound (like an interference or electric spark). This does not happens all the time and it is very low but when it starts usually it continues into the conversation and sometimes can be quite anyoing.
I realized this because I have two phones at home and becasue I test every bit of hardware of them , in order to exchange the phone asap if I found a hardware problem.
Maybe this is a common fault: take you SGS, make a phone call and listen very carefully to the earpiece before the rigntones start. Do you hear anything? I can hear a soft crakcling or pure silent depending which pnone I use.
As it is now, it is not a big deal but I am worried the crakling sound would increases in the future. Do you think I should try to exchange/fix my phone now that it is on warranty and I have not root, mod, etc..?
I got mine fixed by Samsung service. Replaced motherboard.
Sent from my GT-I9000 using XDA App

Microphone and Speaker problem

Hello there,
I have a HTC one which I bought 2months back. It was working perfectly fine till recently I started facing a big problem during calls. When I am talking on phone I can't hear the other person neither can the other person hear me. The sound won't even work in speaker mode, also I can't hear to music. I don't want to get my phone repaired cos I hear they don't fix the phone right when they repair it. Is there a way I can get a DOA certificate for the phone. Please suggest fixes if any. I love my phone too much.
Thanx in advance

[Q] Very strange problem with sound...!

Hi there,
I have flashed my ROM to 4.4 official but afther that I've got a very bad problem with my sound.
After I answer a phone call or call someone myself, my cell phone's sound doesn't come out of speaker and it comes from the hearing speaker on top of the cell phone (The speaker that when we call someone hear his voice from it). This problem continues until I restart the phone.
What's my problem? What can I do to solve it?
Oh the pain and agony you must be going through now.
http://forum.xda-developers.com/showthread.php?t=2692357
Sound familiar to you? Please search the threads before you start a new one.
Sent from my C6906 using Tapatalk

Moto G5S Plus Call using loudspeaker making squeaking/high pitch noise

Hello
I bought Moto G5S Plus recently and I am now facing an issue when using loudspeaker while calling. It happens during voice call or video call (What'sApp, Skype, Google Duo all the same).
Strange thing is the affected person is on the other end. Meaning, whenever I put someone on my loudspeaker, he/she will get the noise. To avoid this, I have to use headset everytime during video calling or just use earpiece speaker during voice call.
I have tested with 3 phones already, all of the phones got the same noise whenever I put my Moto G5S Plus on a loudspeaker mode.
I am certain this is because of mic orientation is wrong while switching to loudspeaker mode. It is using the bottom mic (the one that is next to speaker) instead of earpiece mic. Which is why the person on the other end will get that noise whenever he/she starts to talk when I'm putting them on my loudspeaker mode. It starts with echo and eventually becomes high pitch/squeaking noise.
I have contacted Motorola. They always gave me this "solution". Reboot your phone to safe mode and try to see if the problem persists while using loudspeaker mode. Also, clear app settings/cache. I did all those but still the same.
This is driving me crazy because it a newly bought phone and using headset everytime to do video calling is soooo not convenient.
Anyone with the same device (Moto G5S Plus) is getting the problem as mine?
Thanks
I am facing the exact same issue.. I have read in Lenovo durum that bottom facing mic is disabled during video calling and is by design, which is ridiculous. Hope they fix the problem
spydercavern said:
I am facing the exact same issue.. I have read in Lenovo durum that bottom facing mic is disabled during video calling and is by design, which is ridiculous. Hope they fix the problem
Click to expand...
Click to collapse
Wow after 6 months finally somebody replied lol. So I'm not the only with this problem on my G5S Plus. Anyway, I am using OnePlus 5 now and my Moto device is just sitting in the box untouched. Shame because I really liked that device but only 1 problem hmm...

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