so for the past month my screen has been dead when it is in portrait mode. it would only turn on if i open my keyboard in landscape mode. if i close the keyboard the screen will freeze. the screen is still responsive in portrait mode though, for example, i can still slide to unlock even though the screen is off. i also can't turn on the phone unless it's the keyboard is on til i get to the lock screen.
also my phone has been restarting itself a lot this past month. usually i notice it does it when i walk and it's in my pocket. but it also happens even when i'm just using the phone, it'll randomly restart itself.
is there any solution to my problems or is it a lost cause?
This sounds like a ROM/overclocking issue. If you're overclocking, turn your levels down a little bit. Flash a different ROM if that's not the case. And if neither of those work, rip her open and check and make sure everything is in their proper place. There are guides online that you can google.
Hiya folks. Running CM10.1 stable on my targa (aka Droid Bionic). It was beautiful except for lack of nav dock support, a problematic Google Now (different problem, with workaround), and this particular problem, which I hope someone know what I am talking about...
When a call comes in and I answer by the slider, the screen goes black, whether or not I held the phone up to my head.
I cannot turn the screen back on. None of the buttons seem to do anything, though backlight for the 4 hard buttons does turn on indicating that some command was received by the touchscreen. Not even the power button will bring the screen back during the call.
If the other party hangs up, the phone goes back to normal.
With screen off, I can't hang up.
I can hang up if my Bluetooth headset was connected and I hang up with that.
I've searched all over and this issue seem to be a pretty popular issue last December across all CM 10 builds. However, I don't know if this was ever resolved for this build.
I can't find an option in the ROM to just flat "turn off face proximity detection" either. Or in any way to "tweak" it.
CPU-Z says my proximity sensor is working, so I guess it's just not calibrated properly for the dialer?
Can we get a "special hidden tweaker" much like the light sensor tweak for the auto-brightness levels?
Figured it out. It wasn't CM. It was Screebl and the stupid orientation sensor, and how the Launcher is fixed to portrait mode.
I think I had my phone laid down and it's at a diagonal so it's in landscape mode, and the phone's fine with that when it's just showing contacts. Screebl kicks in and determines that landscape, phone orientation says stay on, so screen stayed on. It was set to turn off the screen IMMEDIATELY when the orientation goes out of "viewing range". (Saving batteries, ya know).
When the call was answered, Screebl should have turned itself off (i.e. ignore input while call is in progress). But it didn't. The "answer the phone" screen flipped the display back to portrait mode. The phone, still laid flat, in "landscape", is now "out of viewing range", and Screebl turned off the screen.
Strange interaction among the various apps, yes.
I'm still trying to figure out how to make my Bionic, with extended battery last the whole day. Juicedefender Ultimate somehow just keeps turning the screen back on every X seconds (taking root control for SOMETHING) and Wakelock detector says the phone is not going into enough deep sleep (kinda like me, hahaha)
I was lying down on my back. Hands up looking at phone. I watched some video. I viewed some pictures. I turned it off and shortly after I got up to plug it into the charger.
When I turned the screen on to verify my alarm was set, the screen is normally portrait in orientation was landscape. It would not rotate. So, I unlocked it in landscape mode, which is a tad awkward just because I'm not used to it.
The screen would only rotate into landscape, or portrait, but portrait was upside down! The buttons for back or home were away from me. Turn off screen and back on. Same thing. Lock screen landscape.
So, I figure I'll go do that calibration where you put your phone on a level surface. It pops up in landscape and all I could see was a letter G and rest was black screen.
Rebooting fixed the problem, but does anyone know if I might have hit something or if there's a fix without rebooting?
yuppicide said:
I was lying down on my back. Hands up looking at phone. I watched some video. I viewed some pictures. I turned it off and shortly after I got up to plug it into the charger.
When I turned the screen on to verify my alarm was set, the screen is normally portrait in orientation was landscape. It would not rotate. So, I unlocked it in landscape mode, which is a tad awkward just because I'm not used to it.
The screen would only rotate into landscape, or portrait, but portrait was upside down! The buttons for back or home were away from me. Turn off screen and back on. Same thing. Lock screen landscape.
So, I figure I'll go do that calibration where you put your phone on a level surface. It pops up in landscape and all I could see was a letter G and rest was black screen.
Rebooting fixed the problem, but does anyone know if I might have hit something or if there's a fix without rebooting?
Click to expand...
Click to collapse
Personally this hasn't happened to me but I have heard of it happening. From what i have read and heard is that the proximity sensor for some reason gets stuck. i have heard of people using the old flashlight trick that was used on the M7 to fix it but a reboot fixes it every time. So I don't think you bumped anything. hope this helped .
So I've been having an issue with auto rotate for awhile now. If I restart my phone it would rotate for the first 2 or 3 minutes then stop. If I needed the screen to rotate I would have to do it manually but today I find a solution. Its been working for over an hour now so I'm thinking it's a fix to some extent. I will not restart the phone as yet to see if it reoccur not yet anyway.
Now for the Instructions on what I did
1.boot phone normally and wait till screen stop rotating automatically.
2. Do a sensor test by dialing *#0*#
3. go to sensors and check if any numbers are at the accelerometer
4. Boot into safe mode
5. Open sensors again
6. This is important part. Boot normally and b4 screen stop auto rotate turn off auto rotate and go in sensor test.
7. Press graph in the sensor test of the accelerometer and move the screen around watch if the graph moves up and down.
8. Allow the phone to stay in the sensor test for as long as it would have taken for the autorotate to stop working. Mine would have been 2-3 minutes as I said before.
9. Exit the sensor test by double tapping back.
10. Enable auto rotate.
Now your phone should be rotating automatically based on my results. Hope this helps. If mine continues to work I'll give an update and if it stops well ill give an update but for now it's working like it should. Let me know if it helps.
So after weeks of trying to figure this out I've found what's causing the problem. Not sure how to fix it. When the phone stays on the charger the rotate will stay on if it's not rotating while it's on then simply plug in ur charger and then restart and once ur charger stays plugged in then it should auto rotate. So in my view I'm thinking there is some electrical problem or lack of power or some how it's linked to the USB port. Please try it and report if u get the same result.
Sent from my SM-G955F using Tapatalk
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
I would say it's a warranty job, just tried turning my brightness to zero and you can still see the screen.
I did have a similar problem on an old note that had root and custom rom though but I had somehow set the volume rocker to control brightness and it had lowered itself to minimum in my pocket
KEVIN88GT said:
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
Click to expand...
Click to collapse
Try pressing and holding Volume down and power button for 5 to 7 seconds to force power off, then try to boot to download mode Volume Down + Bixby + Power button and see if the download mode screen shows......if not then probably a bad screen.
Sent from my God Mode 8
Tried it......nothing.....warranty job it is.... Bummed to have some refurnished phone in exchange for a Brand new 900 dollar phone just a few months back?
KEVIN88GT said:
Tried it......nothing.....warranty job it is.... Bummed to have some refurnished phone in exchange for a Brand new 900 dollar phone just a few months back?
Click to expand...
Click to collapse
Yeah that sucks, i can imagine..... i too hate the idea of refurbished units being swapped for warranty....bs, should be brand new unit!
Sent from my God Mode 8
so I had it replaced under warranty through T mobile. Refurb phone will come in today. One quesion. Should I let the Tmobile techs do the data/settings transfer from old phone to new one or just do everything myself from scratch (which will obviously take longer).
This happened to my phone twice for the past month or so. (both in Nougat and Oreo - Non rooted) Black screen but phone seems to be responding -- I can receive calls and notifications etc -- And force reboot doesn't fix it. I've also tried drainging the phone when it first happened to me but doesn't work. HOWEVER, it gets okay so randomly. Like I just left it for couple of hours and it just worked when I hit the power button.
I did tried bringing the device to Samsung but what they did is to just manually upgrade/reset the software in their end which I could have done in my part but I just let them do it. They told me to come back if it happens again which is kinda BS.
I can conveniently say this is a Hardware issue. I will wait for it to happen again on my phone and request for a replacement. Phone is 4 months old when it first happened.
I have the same issue with blank screen but phone is working.
It started couple of weeks after i dropped my phone on the ground. There is black dot on my screen and broken glass but phone was working ok and was still pretty usable. But then it started:
Display works fine but when i switch display of, lock the phone or display switched because of its timer it didn come switch on... But phone works, i can use it with blank (black) screen.
I had to do force restart so the display will turn on with samsung logo and booting screen, and keep on till another switch of.
I was trying every setting (but no hard reset) and then i found a little hack:
When you turn on the "Always On Display" (AOD) function you can let the screen switch off or do it manually, wait for 1-2 sec and always on display will come up to the screen. Then when you press home button or lock button screen will swtich on normally. YOu can type pin and use phone witch screen working. But when you try to unlock from "AOD" with your finger or your eyes it unlock but with screen black.
So i was using it like this. everytime you need to wait second untill AOD comes up, but it was working fine.
Problem nu 2 is that now it stop working, AOD is working but when i want to switch screen on from AOD it shows black screen and phone is working on blind.
So everytime after my screen goes black or to AOD i have to unlock the phone blindly and "Force restart" it and have to keep waiting until boot, and then have to never let phone to screen of.
Its not usuable.
¨
Now what do you think? Is it hardware problem or software problem? Because screen is working but randomly. The black dot of dead pixels on the screen is getting slightly bigger in time (about 1 year) but its like 1.5cm round. Maybe this cause the problem? And why hack with AOD was working for half a year and then stoped working? There wasnt any updates right before, but i tried to install some apps (non display related) so ill try to uninstall them.
Hawe you got any idea if i can repair it on my own even if i loose the waterproofability?
Or can it be replaced for free if i have a warranty? (I dont have insurance)
Thanks for your tips guys.
Reprocrastinator said:
I have the same issue with blank screen but phone is working.
It started couple of weeks after i dropped my phone on the ground. There is black dot on my screen and broken glass but phone was working ok and was still pretty usable. But then it started:
Display works fine but when i switch display of, lock the phone or display switched because of its timer it didn come switch on... But phone works, i can use it with blank (black) screen.
I had to do force restart so the display will turn on with samsung logo and booting screen, and keep on till another switch of.
I was trying every setting (but no hard reset) and then i found a little hack:
When you turn on the "Always On Display" (AOD) function you can let the screen switch off or do it manually, wait for 1-2 sec and always on display will come up to the screen. Then when you press home button or lock button screen will swtich on normally. YOu can type pin and use phone witch screen working. But when you try to unlock from "AOD" with your finger or your eyes it unlock but with screen black.
So i was using it like this. everytime you need to wait second untill AOD comes up, but it was working fine.
Problem nu 2 is that now it stop working, AOD is working but when i want to switch screen on from AOD it shows black screen and phone is working on blind.
So everytime after my screen goes black or to AOD i have to unlock the phone blindly and "Force restart" it and have to keep waiting until boot, and then have to never let phone to screen of.
Its not usuable.
¨
Now what do you think? Is it hardware problem or software problem? Because screen is working but randomly. The black dot of dead pixels on the screen is getting slightly bigger in time (about 1 year) but its like 1.5cm round. Maybe this cause the problem? And why hack with AOD was working for half a year and then stoped working? There wasnt any updates right before, but i tried to install some apps (non display related) so ill try to uninstall them.
Hawe you got any idea if i can repair it on my own even if i loose the waterproofability?
Or can it be replaced for free if i have a warranty? (I dont have insurance)
Thanks for your tips guys.
Click to expand...
Click to collapse
If you're under warranty it will likely be a free repair, unless they find other damage. Like moisture damage.
As far as fixing it yourself, it's just about as cheap to have Samsung do it than it is to buy the parts yourself. It's $229 for Samsung to do it, and you'll maintain the water resistance rating.
same has happened to me
KEVIN88GT said:
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
Click to expand...
Click to collapse
This has just happened to my note 8 too. I was about to update it and had started it. set my phone down and picked it up and phone screen is black but can hear the haptic feedback.
I can only see the lock screen and the notifications. Everytime I try to unlock my phone I only get to see a glimpse of the notescreen and then the screen turns black. Even when I try to go to camera through the lock screen the screen goes black too. When I charge my phone it heats up so I haven't really charged it as well. Has this also happened to anyone? It seems as if the phone's sensitivity still works in all places but when I unlock it the screen just goes black.
I also have problem of freezings and always rebooting. Tried soft and hard resets/factory reset. Still same problem. This phone has hardware issue. Do not buy.
I realize this thread is quite old but I have this exact same issue now. I have managed to discover some other information by playing around with various settings which are noted below. To begin with, I was able to used the AOD hack posted above for a while but it no longer works. The only way I can get my screen to come back is with a soft reset - but as soon as the screen times out or i turn it off, it goes black, with or without AOD enable. All the on screen buttons still work as well as the haptic feedback - I just can't see anything.
Now on to what I have found:
One thing I have found is if I turn off adaptive screen brightness and crank the brightness slider to the right, when it goes black I can faintly see some of the buttons - enough that I can turn the phone off or restart it from the power menu (If I switch the default setting to night that also helps to see the buttons a bit better). Also, if I enable night mode I can also see the brightness slider faintly but when I slide it left, it just makes the screen completely black and when I slide it right, it only returns it to the very faint brightness level.
So at this point I am stuck. To summarize the issue:
1. When the screen either times out or turns off, it is still "alive" but goes black. It will not return to normal brightness.
2. Turning off adaptive brightness and cranking brightness slider to right allows you to see faint buttons after screen times out but won't return to normal brightness.
3. Enabling night mode helps to see the faint buttons, in particular the brightness slider a bit better. However the screen still cannot return to normal brightness.
4. The only way to get the screen back to full brightness (albeit temporarily until the next timeout) is to turn off the phone or reset from the power menu; or soft reset holding volume down + power simultaneously.
Hopefully someone else has figured out a way to recover this. I am on Android 9 with Samsung UI 1.0
Phone is completely stock, never rooted and completely out of warranty.