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Dear dissatisfied HTC Customer,
Before reading this, remember I am NOT encouraging you to boycott HTC. But I think most of you, who are going to do that, are really knowing what your reasons are.
As For me it really seems that we paid for something that HTC did not provide, I think we all have seen great dissatisfaction and complaints here on the forums, which some of us are unable not to agree with. Some people even culminate the dissatisfaction simply by ending the customer relation with HTC.
I figured it would be nice to see how badly did their Kaiser backfire, and the way they handled their customers with this. So please, if you feel that you have had enough and are going separate ways with HTC, use the below link to inform HTC about your decision. Also remember to tell them why you chose to do so. Remember to add that you are talking about Kaiser. And also remember to tell them that you most likely won’t be recommending HTC devices to anyone, and will probably do your best that no-one gets screwed like you did, if you feel like that. That should teach them a lesson!
Also after doing that report back on this thread! So we get to see how it affected their customer base in this forum and hopefully even more widely, a bigger picture. With some math we can speculate what was the damage for them. Hopefully this will help them also to see what they did, and see it would have been everybodys benefit if they did things right at the first place.
Below are the links to inform HTC about your decision. You probably best to aim the e-mail to their "customer service"!
European ex-customers:
http://www.htc.com/europe/CS_Mail.aspx
North American ex-customers:
http://www.htc.com/us/CS_Mail.aspx
Latin American ex-customers:
http://www.htc.com/la/CS_Mail.aspx
Asian ex-customers:
http://www.htc.com/tw/CS_Mail.aspx
Middle-East and African ex-customers:
http://www.htc.com/mea-en/CS_Mail.aspx
The reason why I find this really important is that, we really need to get the information on their face. That is where petition signing and things like that fail! I bet after receiving few thousand of this kind of e-mails the information will be passed to the persons concerned. That will not probably help us, but prevent them repeating what they did. Link to this thread would also be good on any other HTC/Kaiser related forum, so we get a collection of all dissatisfied ex-customers overall.
Sincerely Yours,
Henry
Ultimately dissatisfied HTC-EX-customer
ps.
you are still "allowed" to use your current HTC devices the best way you can imagine, since most of us paid a good price for it! For me that would be a paperweight or as a "viviparous lizard's tail".
I just informed HTC-europe that I will never be their customer again! I WONT!
Edit.
Actually, what I did say was, I will boycott them until the justice has happened in this case. Too bad it seems that will never happen. But that will give them at least a little reason to do back the bad things they did to us. They would get me back!
Done.
I am in charge of mobile devices and syncing with Exchange for a 2500+ employee company. I had started migrating people to s620's but have since moved them to HP iPAQ Messengers until a non-HTC device comes out that fits our needs.
So, while I'm not buying any more, I'm making sure nobody at the company (even personal purchases) are HTC.
-Mc
sent to http://www.htc.com/sea/CS_Mail.aspx
hope others will follow........
Sent message to the North American link.
Boycott? Wow.. dunno but I'm very happy with my phone, ATT Tilt, it's an upgrade from my last smartphone/ppc (VOQ Professional Phone) which actually I still have and would still be using had the company not gone out of business, and well the phone doesn't have bluetooth, wifi or a camera either... if it did have those three things I've still be using it now really even if the company went under...
I don't get the Boycott though.. are people REALLY that unhappy with their phones? sure I see lots of complaints about things but I see that with EVERY phone on the market today, there IS NO perfect phone out there and never will be because someone will find something wrong no matter what...
dampeal said:
Boycott? Wow.. dunno but I'm very happy with my phone...
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Please do not go offtopic too much! I understand that there are A LOT of arguments why the Kaiser could be alright as a mobile device, but that is not the point here. The point is that any person has the right to boycott what ever company for any reason he/she finds worth it. I'm collecting that info here NOT DISCUSSING whether the device is worthy or not. Made up my mind already.
I admire the resolve of all that are willing to stand by thier principles. Personnaly, the choice of my next phone is limited to what my carrier has to offer as by buying from them, I get a large discount.
As my carrier is T-Mobile UK, that means my next upgrade will probably be a HTC device (maybe vario 4) for around 100gbp as opposed to a none HTC device from a store for around 400gbp.
When I first signed up for this forum I thought it was for developers and people who knew a lot about ppc's. I soon learned that this forum contains more friggin whiners than a daycare. Everyday someone posts something regarding video drivers, hating htc, or just writing stupid ****. To the OP, I am not directing this towards you, but I don't think developers or people who joined this forum for learning purposes want to hear about emailing HTC with others decision to boycott.
Hmmm, maybe I should start a thread "Email HTC your reasons why you love their devices here!"
Get a clue and understand these threads are not needed but we appreciate your participation and do not take anything personal because its directed at many people.
redbandana said:
When I first signed up for this forum I thought it was for developers and people who knew a lot about ppc's. I soon learned that this forum contains more friggin whiners than a daycare. Everyday someone posts something regarding video drivers, hating htc, or just writing stupid ****. To the OP, I am not directing this towards you, but I don't think developers or people who joined this forum for learning purposes want to hear about emailing HTC with others decision to boycott.
Hmmm, maybe I should start a thread "Email HTC your reasons why you love their devices here!"
Get a clue and understand these threads are not needed but we appreciate your participation and do not take anything personal because its directed at many people.
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Lol... I agree...I will never say never... If HTC launched a TyTN II killer I'd probably get it..If will never buy a Kaiser again though if it helps
redbandana said:
When I first signed up for this forum I thought it was for developers and people who knew a lot about ppc's. I soon learned that this forum contains more friggin whiners than a daycare. Everyday someone posts something regarding video drivers, hating htc, or just writing stupid ****.
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That's strange. Because when I visit http://forum.xda-developers.com/forumdisplay.php?f=376, I see that there are four sections: one for discussion about accessories, one for discussion about software, one for discussion about ROMs, and this one for general discussion.
I notice that the developers tend to hang out in the software and ROMs sections, and that this general discussion forum is for general discussion.
Do you not have access to all four sections?
redbandana said:
When I first signed up for this forum I thought it was for developers and people who knew a lot about ppc's. I soon learned that this forum contains more friggin whiners than a daycare. ..
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Damn, don't know how to say this, remaining my relaxed tone.. but..
Don't you honestly think that this is the single BIGGEST community online using our beloved kaiser devices. Hopefully this does not come out of the blue for you, but there is something frikkin' wrong with the device we have bought.
There was 2 reasons for you why this kind of a threads easily pop out in GENERAL forums like this. Some people still want to get something in exchange for their money, not just crap.
Boycotting is useful, and it's the most powerful tool that single user can do against a company, which screwed him up without doing anything illeagal. This is where this forum could be helpful, here we have the people together. And if we complain together, maybe one day something gets done. Compare this to the situation between damn yankies and north korea for example. "Let's not give them what they want until they do what we want." Expect no nukes for the korea. You get it?
I feel sad that most of the people just accept the **** that big companies throw at you. I don't, A LOT of people won't accept that. Also, I'm completely sorry that I distracted you from your development work. Made you open this thread and whine about me whining.
And remember, this is nothing personal, there are a lot of you wankers out there whose fav hobby is to complain to n000bs and anything that.. that happens to annoy them at the time being. Then comes the bigger whiner, who whines about the whiner who whines about the whiner and that one is whining to whiner by the way.
You get the point? That there is a difference whining to other users and whining to wrong doers, who steal you money and feed you mouthful of poopi.
My message ... Europe Customer.
Drivers for Kaiser? No?
Then thank You, I will find my next device somewhere else, where I will really get what I paid for.
rakdoll said:
Damn, don't know how to say this, remaining my relaxed tone.. but..
Don't you honestly think that this is the single BIGGEST community online using our beloved kaiser devices. Hopefully this does not come out of the blue for you, but there is something frikkin' wrong with the device we have bought.
There was 2 reasons for you why this kind of a threads easily pop out in GENERAL forums like this. Some people still want to get something in exchange for their money, not just crap.
Boycotting is useful, and it's the most powerful tool that single user can do against a company, which screwed him up without doing anything illeagal. This is where this forum could be helpful, here we have the people together. And if we complain together, maybe one day something gets done. Compare this to the situation between damn yankies and north korea for example. "Let's not give them what they want until they do what we want." Expect no nukes for the korea. You get it?
I feel sad that most of the people just accept the **** that big companies throw at you. I don't, A LOT of people won't accept that. Also, I'm completely sorry that I distracted you from your development work. Made you open this thread and whine about me whining.
And remember, this is nothing personal, there are a lot of you wankers out there whose fav hobby is to complain to n000bs and anything that.. that happens to annoy them at the time being. Then comes the bigger whiner, who whines about the whiner who whines about the whiner and that one is whining to whiner by the way.
You get the point? That there is a difference whining to other users and whining to wrong doers, who steal you money and feed you mouthful of poopi.
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Well i certainly dont complain to n00bs unless there are threads similar to this. I should just ignore it for this point forward because we both have our opinions and neither is right nor wrong. Here is just a sample of what I do for n00bs:
http://forum.xda-developers.com/showthread.php?t=394543&highlight=stuck+bootloader
http://forum.xda-developers.com/showthread.php?p=2228402&highlight=redbandana#post2228402
http://forum.xda-developers.com/showthread.php?p=2228280&highlight=redbandana#post2228280
http://forum.xda-developers.com/showthread.php?t=394657&page=2
and then some.
However, I do bash n00bs when there are posts bashing HTC. Sorry to offend you in anyway.
^^ I understand your frustration and i share similar sentiments with you. A similar thread was posted yesterday(you can find it on page 2) and the day before yesterday on the ROM dev. forum. It gets annoying after a while, thats all.
redbandana said:
Well i certainly dont complain to n00bs unless there are threads similar to this. I should just ignore it for this point forward because we both have our opinions and neither is right nor wrong. Here is just a sample of what I do for n00bs. ... . .
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Alright, It seems really we just happen to have our personal opinions, which we are completely righteous. I must admit I totally see your initial point, how this forum is built over the dedication of people who simply love to learn new things. It is totally frustrating nowadays to see people just complaining, without doing a **** about the real issues. I hope I didn't do exactly that, by starting this thread. The real reason to that is just, I would love to scare the **** out of HTC, make them see that they will go down if they don't respect us the way they should.
I do recognize what you stand for, and I must say there must not be anything that I wouldn't share with you. The thing that started this, must be that I have always been a man who stands behind his words, at least most of the time, and I assume the same from others. That includes all the big companies, groups and individuals. It really makes me sad to see where this world is going just because the only thing that matters to people is money. Huge corporations, sucking all the money they can, that's the end of people trying to provide just themselves.. no.. they want all that they can get. In the end, the one who pays the costs is dudes like us.
I honestly also didn't mean to offend anyone, and if it seemed so, I truly apologize. So in the end of the day, it seems like we are alone, with our Kaisers, trying to get the best out of it. So let's just keep on tuning it, until we are happy. That seems to be the initial purpose of this whole place's existence.
really sorry for my funny use of english, you native speakers must be laughing your asses off. But me not native, me from land of the barb-backed fishes. :|
I'm sure this awesome online community only makes up about less then half (if even) of tilt/kaiser/etc owners. There are many people that own this phone because they need it and never go online to mod it. Out of that assumed half I would say a 10th read what is posted or understand a single thing about this phone. That leaves a large number of people who think their phone is "crap" because you tell them it is. Yes I would like to see the phone be faster but I don't think it's crap nor do I think HTC has screwed me over. I don't seem to remember any stats that they released in regards to video or any other performance. Do you? Where are their benchmarks they advertised that weren't acheived by our lovely devices? If you can show them to me then I, and all of my friends will sign your wish list, but until I see them I will just think that everyone is butt hurt over an assumed performance loss.
HTC in my opinion has done something about this. Is it good enough to truely unlock the power of the Kaiser? No, but was it something rather then nothing? Do any of you know the cost of the video driver per unit? No, then how can people claim they paid for something they didn't get. How do you know it wouldn't have been another $50 that would have been tagged on. From what was advertised I will say I got 100% of what this phone was supposed to do.
ChumleyEX said:
From what was advertised I will say I got 100% of what this phone was supposed to do.
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This is strange opinion ..
because: when I bought the phone, I was thinkin buying the BEST phone in the market. Multimedia experience with keyboard.... Check the price and compare it to other older models if you know what I mean!
If I know it sooner I'd rather choose MWG, or iULTIMATE.. FOR SURE
I don't really care about support after market
But this laggy thing gives me s*it..... the fact that THIS THING DOESN'T have this BEFORE MARKET and they are HIDING THIS FACT!!!!
No multimedia experience only headache if you used it almost every time WITH touch screen... if... u know what I mean... do you??? or u just using it for modem only????
...bump
rajmagi said:
This is strange opinion ..
because: when I bought the phone, I was thinkin buying the BEST phone in the market. Multimedia experience with keyboard.... Check the price and compare it to other older models if you know what I mean!
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+1 Chumley I also go alot on the support forums for the iPhone, because my wife has an iPhone. If you were new to the iPhone you would think that it was the biggest piece of crap around. Thats all that is there is whining and complaining about how it doesn't work, Apple sold us a piece of crap . Here is a petition, let's put Apple out of business. As with all other forums a very vocal MINORITY of people who for whatever reason are having trouble with there phones.
Don't even get me started with the " Check the price, I thought I was getting the best " consumer strategy. I am just glad you don't buy my groceries.
I love my phone ,it does everything they told me it would do.It makes phone
calls, it schedules, MS Office is great, web access is great, I have push email, My gps works great etc... etc.....etc. Do I care that it doesn't have a Nikon D40 inside, do I care that I can't play WoW on it , do I care that I can't watch you tube all day at 3G on a battery charge? No ! This isn't what they promised me and this isn't what I bought my phone for.
Bottom line is, there are a million people out there that are perfectly satisfied with their HTC product. But we never hear from them. They are the silent majority. We here have to put up with thread after thread after thread because the vocal minority thinks we care that they bought a phone they don't like
STOP *****ing about Video Drivers. Who care. The phone is fine. You are forgetting that it's a PHONE! Be glad they added alot of extra stuff you can't find in a majority of phones. I have never had a problem watching videos and movies on my phone. Seriously.. geez
This is gonna be a book post, so grab a drink, sit down & READ THE WHOLE THING!
Okay, I was a happily retired moderator with little time for babysitting & hand holding, but after nearly two decades of being involved with mobile development from Palm to the device & OS that really started this (Blue Angel PPC2002/PPC2003/PPC2003SE) I will be damned if I am going to let ANYONE ruin the major development repository for what is arguably the best device HTC has made to date. Yes, it was also the worst marketed & whomever handled the marketing plan for the Holiday Series should be selling used cars (Not that there's anything wrong with that, they were just obviously out of their league with the Vivid), however I digress.
I cook roms, I tweak things & talk & have help fix issues for more chef's than I can count. I don't do public releases & I stopped doing custom builds for Senior Members a long time ago. I am here purely for the advancement of mobile development, to learn & to help those that truly take the time to learn.
First things first, this is a development thread. If you are not a developer (I'm not, not really) you must realize that we are working with Alpha's, Beta's & sometime code & data from completely different device manufacturers. This means that there is a certain amount of inherent risk envolved, ALWAYS. This is evidenced & acknowledged by every single person that DECIDED to ignore the warnings issued by HTC as well as the developers here & agreed to the terms when they unlocked their device. "Unlocking your device is DANGEROUS & may VOID your warranty."
I own several devices, as do the former Dev's of this sub-forum. The reason we all are, or were, here is because we all agreed that despite HTC's fumble with the device, it is a fresh design from the rubberized slabs & plastic toys we've seen lately & the device is truly a powerhouse when configured correctly. None of us have to develop, not for the public, and for those that do, I can tell you it's not for the money nor the fame. If it was for fame the folks that left wouldn't be working from blog space & small sites. Sure, there are always glory hounds, but the Developers in Vivid are about the pursuit of perfection, nothing more. Roms are not made by a single person, many have a hand in adding or modifying portions of a rom. This means that when you slam or disrespect a chef or rom, you are telling six or more people that you do not appreciate their work. There will always be difference of opinion, but when that occurs, I expect you to handle it like a man (or woman) & use the Personal Message system this site offers. Even in those cases, I demand no less than respect & civility when communicating & you all agreed to that when you registered here at XDA. Failure to do so CAN & WILL BE GROUNDS FOR A BAN OF APPROPRIATE LENGTH.
Now, I am not a new Mod & XDA has seen fit to call me back to active duty as a Global Moderator, not a forum moderator, & that alone should tell you how frelled the vivid section has become. I am not here to power trip, don't want to ban anyone & hate cleaning useless posts from threads. But I have agreed to do just that until we can all become a happy family
I am working on getting all the dev's back here that left as well as getting some support from some of the more populated forum threads. This will be more & more important as fragmentation goes away & Android becomes more unified. ICS is a step in that direction, Android 5.0 will almost be there completely.
You may not know it yet, but HTC knows they built a great device in the Holiday line & we have already seen ICS release roms for the US AT&T variant. They went & integrated beats & discussion is taking place about a possible Sense 4.0 version for the Holiday. Not a kanged version, but a true to goodness OEM complete with source code & all. While most other devices are still working with leaked versions & test betas, we have an honest to goodness Release version of ICS with some already even getting OTA updates as well. The Vivid is one of a handful of devices that can more than adequately run the same software versions as the newly unveiled One Series, only the Vivid doesn't look like a Sensation mated with a Flyer. I know most of the developers that left, some more than others & I am working on bringing them back to the XDA table. You see, when a developer leaves we get fragmentation. We also usually lose a lot of work from other rom team members, themers, coders, tweakers, hackers, kernel builders, etc...
It would be rather simple for a good Sensation developer to get us a great recovery, provide us with pointers on things they have found with getting ICS to run smoothly as they have been working with api 15 for longer than most Vivid dev's. Unfortunately, they see the Vivid forum as the red headed bastard stepchild of XDA & right now we are. Winter is over & never before have I seen so many developers fky away like a flock heading back north. They all left or are on the fence about leaving. That says something. It's not one high maintenance chef whining & leaving. It is a whole group of Dev's & the supporting members from all over the world leaving. That tells me something is broken, seriously broken & that you as Vivid forum participants have failed the developers & the community. We are broken & need to fix ourselves & learn to police ourselves to become whole again. Do you like stock roms? are you 100% satisfied with whomevers rom you are using? I hope the answer is yes, because unless we pull together & make changes you are gonna be stuck with what you have. Sure, more cooks will emerge. But every rom team member is exceptional at certain things & without them future roms will be lacking in certain areas.
At any rate I digress. Many of you know me. I am honest & fair. I am here, & XDA agreed, as a Hail Mary, to properly support the forum & to try a save the Vivid section from failing. The number one rule here from now on is: Be courteous, respectful & honorable; and if you can't do that....I will strike down upon thee with great vengeance & furious anger those who would attempt to poison our developers & destroy my forum.
THIS IS YOUR WARNING: I am an American, so Baseball is my countries pastime, right? Just like baseball I am immediately instituting a three strikes policy. Each strike will incur penalty on a progressive scale ending with me petitioning to permanently ban you if needed. And be advise that if you post useless or negative to development threads, expect them to be deleted. Just be smart & always take a minute to think things thru before posting & doing irreparable damage. Words are like currency, you can always save them & they'll be there later if needed, but let them burn a hole in your pocket & spend them to soon...You're broke & there's no getting them back.
Now I am stickying this thread & will be leaving it open for a short while. I am doing this to give you a chance to kindly ask the dev's that left to come back & where appropriate make amends or apologize for any personal attacks that were made publicly. If you wrote it where everyone could read it, you should have the fortitude to make it right publicly. If not, then I again refer you to the Personal Message utility provided to you by XDA.
Nicely written.
+1 on bringing back the Devs
Please come back This forum wouldn't be anywhere near as inventive and informative if we didn't have our devs.
Excellent post as well
Im glad to see you stepping in and trying to help the other mods get a handle on things.
I love our phone just like most of the other users here, and have been dissapointed with the state of our forum for the last few weeks. I know the dev who left are still interested in our device as they took their roms elsewhere. Maybe with these current event they will consider coming back. We can only hope, XDA has been a great repository of roms and the help we might need with them. Lets not fragment our resources anymore then it already is.
All I can say is WOW that was greatly written!!
You know what really sucks I have been a member for what i consider to be a long time, I have flashed 1000s of rom's on I don't how many phones and read probably millions of posts! This site is my addiction I read it every day. And over the last couple of months it has just gotten horrible, ridiculous and childish on both sides the noobs and the Dev's! Now DONT GET ME WRONG!! I love and admire everyone who develops, cooks and contributes to the forum. I admit I could never deal with all crap that some noobs and some not so noobs! It is not only this forum it seems to be wide spread even down to the scamming going on at the market place!!! It has honestly made me not want to come to XDA which really sucks.I have all ways looked at XDA as one of the best community's/families i have ever worked with. Just think about how many country's, languages,class,s of life white collar,blue collar and every where in between!!! Just like any family/community you have problems and you find way's to work through the hard times and it makes you stronger so I just plead to all the Developers to try to work whit us. Even if you just post your work and then just have a question and answer sec. and let the community answer the questions. Im just saying there has to be a solution!!
Okay I'm done Rambling!! Thank You to the Mods to for trying to hold it all together!! OK now i'm done!
Wow, it's good to hear something positive around here. You might this sections savoir.
WOW! Great post, thank you very much!
I think we ALL want to run the latest and greatest Android version on the best possible ROM ever on our beloved Holiday. Most are anxious about it and, at the same time, do not want to brick their expensive phones. This being said, this shouldn't be a motivation for ANYONE to bash on the developers.
Like a lot of people, I bought my HTC Raider knowing that, at that time, the development wasn't too far. I was glad to see dev's coming in the Raider/Vivid/Holiday/Velocity family. I was friggin' happy when I saw the first ROM available for my phone! I also flashed at my own risk, knowing I was maybe scarifying my $600 CAD phone.
I, as a relatively new comer, learned from it: do not ask questions that you can easily find answers for by searching the forum. While this is not the (only) reason why so many devs have left, I would like to apologize for my few n00b questions that I may have asked previously. I learned from it and will now properly search before asking.
PLEASE, let's put these few problems aside and let's be a big nice community once again!
I hope we'll see devs back here once again!
This is my first HTC since buying my HTC Dream back in the infancy of android and I was saddened to see how things have turned on this board.
For every Samsung and LG device I have owned there has always been a thriving community of people who have an understanding and work together. However none have ever had the same feeling when I owned an HTC and was part of the community that made the Dream(G1) what it is, an icon. I so wish to be apart of something like that again with this, arguably the best HTC device, as GSLEON3 put it and would love to make it the next big thing.
I understand if the Devs don't come back but I certainly hope they do. There is a lot of work for us to get done and we really need all the amazing talented individuals we can get.
I agree and its getting old visting 20 sites
Xda should be a place where devs can release there work and the community can help each other out not bark at the devs and chase them out, a place where everyone can contribute in one way or another
come at me bro said:
I agree and its getting old visting 20 sites
Xda should be a place where devs can release there work and the community can help each other out not bark at the devs and chase them out, a place where everyone can contribute in one way or another
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I think That that should become our mission statement "a place where everyone can AND SHOULD contribute in one way or another"
This is nice,
well said GSLEON3, i'm happy to see this.
i've been around xda for a while and had my share of phones and not a single one wasn't modified in a way shape or form from xda so when i picked up a vivid 2 weeks ago, it was my first choice but i'm stuck with at&t for now and besides the inspire 4g it's the only other decent phone that fits my needs and wants and regardless of how heavy it is, it's worth it. I was so disappointed and sad, mainly so sad when i saw what was happening, and by tuesday night i was like this isn't gona work for me, i'm gona be stuck with the stock gb rom or stock ics which i can't stand, i just wanted a fully functioning runnymed port but i was disappointed that the bootloader can only be unlocked through htcdev which then voids my warranty while i didn't have that issue with all the previous phones so i never hesitated to root, flash recovery and the roms of my choice. titanium and nandroid backups were like my best non human friends lol. when all this started happening and pretty much everyone was gone, i was like this isn't gona work, saw a report in the portal for a sense port to the nexus s one for ics and one for gb that had almost everything working, so i figured let me see how much i can buy a nexus s for and found a really good deal so i bought it the next day and put my vivid up for sale, i havent sold it yet, and i've been coming around to see if anything has changed, and now that it has i might reconsider and keep it, sell the nexus s and hopefully things get rolling again and we can all have the vivid the way we want. so sorry for making this even longer than i anticipated but hopefully the devs will see this and do come back, and that we do get help from other devs and new ones, i mean having phones like the hd2, mytouch 4g inspire 4g, sensation, the forums on those are filled, even the nexus s i can't keep or find a rom that i like, there r just so many options left and right so i hope that the vivid will become like that soon and yeah i dunno call me crazy or something but like i said earlier, i would be very happy if bootloader can be unlocked without htcdev that is relockable with no trace and to have a fully working gb rom with sense 3.5 like the runnymed, i couldn't be happier with the phone like that. I know there is the holiraider and it looks pretty good but i just don't know if i'm ready to take the plunge for just 1 potential rom, so hope all goes well and things develop but this has so much potential so i think i'm gona hold on to the vivid for now and see this thing come back to normal and flourish
Thank you for the breath of fresh air of logic that has come back to this forum. Sadly, I have been hesitant to visit this forum because of all the drama that has occurred as of late about the development of a better rom for our devices.
As you said, there is a reason we all purchased this device over others and it's well clear that there needs to be more work done for it by those who have the skills to do so.
Well said, although this may have been posted a little to late.
I hope that the dev here does continue, but it is looking bleak!
thanks
Very nice write up / read, I'm new to XDA and android altogether. I think this a great device and the few ROMS I've flashed had little or no issues. The work the DEV's have put into these is incredible to say the least. I would love to see all this mess cleared and bring the Vivid development back on track to unleash the full potential that it really possesses.
..
Thank you for this post. I've been more of a xda lurker for the longest time (on other phone forums) and I was happy to be getting in on the sort of ground floor of development for the vivid.. I walked away for a month to take care of some life items and I came back hoping to see some big improvements, instead there is just a load of closed dev threads. It's sad to see that few people not acting civil put things where we are today.
I really hope you can help bring some sanity back to this sector and with that sanity maybe some of the devs will be back too.
superb article. thanks for the great post. something needed to be said!i would imagine that with 4,000,000+ users were gonna have trolls, so i hope the trolls migrate to your post
Thank You!
There is yet hope, Also as stated by the OP, We all did agree to treating people with respect. This is a huge community with all levels of users from Devs and folks that build awesome things to others just starting out with their 1st smartphone (Simple rule, think before you post). This device line could become great. Please let's all do what we can to help this along.
Cheers
BR
Excellent post, I appreciate the time you took to write it, I wish reading it were a requirement of joining the XDA site. I've been flashing roms since I had an HTC Touch Diamond. I confess to being a flashaholic and my worst fear is to lose access to XDA and it's excellent developers because of the rude and immature members that I see regularly. So many don't bother to read and feel they are entitled to the work that the devs do for free.
All I can say is this is awesome, nice to see someone taking the time to help the vivid dev section.
I so miss the help and work by Pirateghost and Wild Child, and whom ever else was contributing.
While i left for only 2 weeks to setup another phone to use, i still have my raider ready and free to help debug and test as needed. Please don't allow a few bad apples to ruin it for the rest of us.
And if I may, maybe we as xda members can share in the task of keeping the forum in check.
EX: see an inappropriate post, flag it for a moderator to address it.
As for GSLEON3, thanks for taking the time to address the forum. hats off to you.
I have been a long time member here (8 years next month!) but there is a lot of things that have happened in those 8 years....some good, some bad......
This post is about the bad side of the S5 forums.....
Before I go on, I have to give great thanks to the DEVs and the Admin of this site, you are all doing a superb job!!!!
Right the rant.....
people who 'want things handed to them', people who expect things to work from scratch, people who dont realize the 'Development' forum is for development, and then others who then moan when (even though there is a disclaimer on virtually every rom) they cant flash properly - and then whinge at the developers!!!
This is a community, we all paid a big amount for our phones, whether you have a top of the range s6 edge, or in our case, a quite expensive S5, you have only yourself to blame if you trip Knox, or got no idea if the rom works on your model (tip : READ THE FIRST POST!) , read the Q and A forum in GREAT detail, properly learn how to use tools like ODIN, what to tick, what options you shouldnt click on, we were all noobs once upon a time, but please dont act like spoilt little people who insist 'i want....i want'
I have seen a sorry decline in one thing in my time, and thats the loss of so many talented developers of roms, its dwindling by the week, but these developers are put off by the constant keeping on for ETAs or bits to be added to the roms, 99% of these people do the rom developing for free, have real lifes, families, are grown up, dont go to school etc, lay off them!!!!!
We all need to experiment, without asking so much....want to see if a rom works on your model? try it.......wifi or xposed not working???....read the Q and A, search google!!!!! soft brick....read the Q and A section, there are links there to recovery, reflash and everything!!!!!
I know with this post, I may get a few enemies, may even get banned.
BUT IT NEEDS TO BE SAID!!!!!
You want a cookie?
What a lovely speech!
I purchased 2 of these phones in April because there seemed to be a decent support base for it here on XDA. But I have found that the support is lacking and nonexistent in the 3 months since I bought them. Custom ROMS have been posted, only to be left in limbo. Questions from users go totally ignored and unanswered. I am not a developer, so like most users I rely on those of you who are skilled in that expertise for our custom firmware. But I have to say that in the 7 years I have been a member here I have never seen such poor interaction from the developers.
I guess this forum has just become a reflection of the current attitudes lack of respect and concern in the world that exists today.
Try telegram.... There is probably 5 or six threads for our devices....
KtownJeff said:
Try telegram.... There is probably 5 or six threads for our devices....
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Click to collapse
This is the most bland blanket statement being swung around in every ****ing thread. If the developers can not be arsed to actually interact with the community in the forum they posted their ROM in, then they can just stay away entirely. I have no respect for people simply opening a thread and then link people to a telegram group because they are too lazy to actually use a forum.
I'm very tempted to report threads for closure since they appear to be abandoned.
I'd rather have no development than development hiding itself behind a ****ty chat-app.
KtownJeff said:
Try telegram.... There is probably 5 or six threads for our devices....
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Click to collapse
Seriously? Talk about a lame solution.
jadephyre said:
This is the most bland blanket statement being swung around in every ****ing thread. If the developers can not be arsed to actually interact with the community in the forum they posted their ROM in, then they can just stay away entirely. I have no respect for people simply opening a thread and then link people to a telegram group because they are too lazy to actually use a forum.
I'm very tempted to report threads for closure since they appear to be abandoned.
I'd rather have no development than development hiding itself behind a ****ty chat-app.
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I agree 100%. :good::good::good::good::good:
jadephyre said:
This is the most bland blanket statement being swung around in every ****ing thread. If the developers can not be arsed to actually interact with the community in the forum they posted their ROM in, then they can just stay away entirely. I have no respect for people simply opening a thread and then link people to a telegram group because they are too lazy to actually use a forum.
I'm very tempted to report threads for closure since they appear to be abandoned.
I'd rather have no development than development hiding itself behind a ****ty chat-app.
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Click to collapse
I'm sorry you feel this way I was just offering a solution to help you with your issue but you know I do understand because I had the same thought at first but I think it is pretty cool to have real time discussion.....
Also our device is not limited to just this thread..... I spend my day switching ROMs with trebel based GSI....Oh and they get updated security every month and using our device all of the moto gestures show up in the rom because we still use the moto vender..... And if you really want to see some development start reading about compiling kernels..right now Im building a custom kernel for device.....
pastorbob62 said:
I purchased 2 of these phones in April because there seemed to be a decent support base for it here on XDA. But I have found that the support is lacking and nonexistent in the 3 months since I bought them. Custom ROMS have been posted, only to be left in limbo. Questions from users go totally ignored and unanswered. I am not a developer, so like most users I rely on those of you who are skilled in that expertise for our custom firmware. But I have to say that in the 7 years I have been a member here I have never seen such poor interaction from the developers.
I guess this forum has just become a reflection of the current attitudes lack of respect and concern in the world that exists today.
Click to expand...
Click to collapse
maybe you could become a developer yourself and show us how it should be done?
which in case of Motorola is to develop software for like 10 devices a year + interact on forums etc. + try to solve all kinds of people's problems
all in your free time, not being paid for anything
Now I'm curious
Lupask said:
maybe you could become a developer yourself and show us how it should be done?
which in case of Motorola is to develop software for like 10 devices a year + interact on forums etc. + try to solve all kinds of people's problems
all in your free time, not being paid for anything
Now I'm curious
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I knew the second I wrote my original post some clueless person would come back in defense of poor support and lack of interaction playing the "developers are overworked and do it for nothing" card. And then there is the ever present "if you don't like the way it's done do the developing yourself" joker. But it doesn't fly when somebody posts 3 or 4 ROMs and then totally ignores all questions and issues within this forum not just for days but for weeks and months. How about focusing on 1 ROM and dealing with it rather than over extending oneself and dealing with nothing? As I said, this is the first device I have seen this type of poor support and neglect. That is because on all of my previous 5 MOTOROLA, 2 Asus, 1 Huaweii, and 3 Samsung devices the developers stayed focused on 1 or 2 ROMS and didn't try to recreate the world. And in all of those cases I and many other users donated generously to the developers. Doing a lousy job at something you commit to and then saying "I don't get paid anyway" is not excusable. And defending the poor support and lousy interactions with those lame excuses just makes you a part of the problem. As I said in my post, it is simply a reflection of the attitudes in the world around us.
The problem is that too many users don't even know what they're doing. They do not want to acquire knowledge themselves and expect a solution and an explanation for everything.
By now I say to many users here they should inform themselves. This forum can provide help with problems, but cannot explain everything to everyone. The most common questions here are "I have a bootloop", "what does
encryption mean and why I'm not able to access my data", "why TWRP should only be booted and why does flashing to recovery fail", "should I install TWRP again after I updated my device" and so on... There is currently a user who is trying to mount TWRP in Windows and tells me at the same time that he has already rooted various devices.
Somewhere in between is a single user of 20 with a real problem but he doesn't get noticed.
pastorbob62 said:
I knew the second I wrote my original post some clueless person would come back in defense of poor support and lack of interaction playing the "developers are overworked and do it for nothing" card. And then there is the ever present "if you don't like the way it's done do the developing yourself" joker. But it doesn't fly when somebody posts 3 or 4 ROMs and then totally ignores all questions and issues within this forum not just for days but for weeks and months. How about focusing on 1 ROM and dealing with it rather than over extending oneself and dealing with nothing? As I said, this is the first device I have seen this type of poor support and neglect. That is because on all of my previous 5 MOTOROLA, 2 Asus, 1 Huaweii, and 3 Samsung devices the developers stayed focused on 1 or 2 ROMS and didn't try to recreate the world. And in all of those cases I and many other users donated generously to the developers. Doing a lousy job at something you commit to and then saying "I don't get paid anyway" is not excusable. And defending the poor support and lousy interactions with those lame excuses just makes you a part of the problem. As I said in my post, it is simply a reflection of the attitudes in the world around us.
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But this is a different issue. I can't and will not defend that someone creates a ROM, publishes it and forgets about it. And then another, and another. I am also sad that dev's time is spent/wasted on something useless at the end of the day, while they could help to develop something actually alive. I am also sad that there are numberless modifications and tinkering, all of them dealing with similar bugs and problems, while having minimal differences, and not uniting together to create something larger than the sum of all these parts.
And yes, , your original post did sound like whining at other people that they don't create enough software for *your* specific phone and help you solve your specific problems while giving zero effort to solve them yourself. Which is, sadly, a common attitude indeed.
As for me, I don't want to depend on people from XDA to do something that your phone manufacturer was paid to do - if you want support, ask it from there. The phones are not as popular to attract lots of independent development (I believe Motorola is partly to blame here, as they spam the market with too many devices). I'm afraid this is all we got.
Lupask said:
But this is a different issue. I can't and will not defend that someone creates a ROM, publishes it and forgets about it. And then another, and another. I am also sad that dev's time is spent/wasted on something useless at the end of the day, while they could help to develop something actually alive. I am also sad that there are numberless modifications and tinkering, all of them dealing with similar bugs and problems, while having minimal differences, and not uniting together to create something larger than the sum of all these parts.
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Click to collapse
Agree 100%. That is basically what my post is trying to address.
Lupask said:
And yes, , your original post did sound like whining at other people that they don't create enough software for *your* specific phone and help you solve your specific problems while giving zero effort to solve them yourself. Which is, sadly, a common attitude indeed.
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Click to collapse
Good heavens no! If you look at my history and go back the 7 years I have been here, you would find that I have been and will remain very active in helping others and solving my own problems. I have taken part in Alpha and Beta testing for developers. Have I gotten lazy on occasion and asked before searching? Sure. Who hasn't? But that is most definitely not my standard mode of operation. I make it a habit to search and research as much as possible before I ask.
Lupask said:
As for me, I don't want to depend on people from XDA to do something that your phone manufacturer was paid to do - if you want support, ask it from there. The phones are not as popular to attract lots of independent development (I believe Motorola is partly to blame here, as they spam the market with too many devices). I'm afraid this is all we got.
Click to expand...
Click to collapse
I agree, unless you are dealing with issues brought on by unlocking, rooting and installing custom software/roms. Go to Motorola and ask a question about those issues and you will get shut down immediately. "Sorry! Your warranty is void and we can't help you. And many users (like myself) buy models not available in the USA so there is no support from Motorola at the get go.
That is the whole purpose of XDA. Community support and development. Granted, there are those who will abuse it and not make any effort whatsoever to find the answer and fix it themselves. They deserve to be ignored. But if you put a mod or rom or app on here then by golly, at least support it.
I believe we are pretty much on the same page just took a couple of exchanges to get here. :good:
..
---------- Post added at 02:59 PM ---------- Previous post was at 02:57 PM ----------
I reached a point where I basically gave up. I'm not a developer but I like to fiddle with my devices and add a better experience with customizations. I had a Moto G5S and tried to add a custom ROM based on Android 10 but none of them worked well. I spent an absurd amount of time trying to make them work at least in an acceptable way, with no success. I gave up, reinstalled the original 8.1 Android version and moved to a Moto G7 Plus with no root and only GCAM. When I get tired of Android 10, I'll buy a new cellphone with Android 11 or 12.
The lessons I learned are:
- I cannot complain for what I received for free
- I cannot oblige someone to fix for free what is not working for me
- it seems to be increasingly difficult to make things work if you have no access to the internal development of a cellphone's manufacturer
- I will change my purchasing habits: I prefer to buy another device after 1,5 years with the latest Android and hardware specs than fighting to make my 3-yr old device run with a modified system that has no guarantee from the manufacturer.
- I do not have the money to buy expensive devices, I prefer to buy something above the basic and replace it more frequently.
- I respect the developers and I'm not mad at them, I am sure they are learning a lot when creating these custom ROMs and this will take them to a better job (I hope)
- I agree that XDA has changed for worse in the aspect of "community-based development". The interaction in the forum is really going downward, this is the same with other forums I participate. People are moving to "immediate answer" options like whatsapp and Telegram, which I hate because they do not have the organized structure and historic documentation a forum provides.
---------- Post added at 02:57 PM ---------- Previous post was at 02:56 PM ----------
I reached a point where I basically gave up. I'm not a developer but I like to fiddle with my devices and add a better experience with customizations. I had a Moto G5S and tried to add a custom ROM based on Android 10 but none of them worked well. I spent an absurd amount of time trying to make them work at least in an acceptable way, with no success. I gave up, reinstalled the original 8.1 Android version and moved to a Moto G7 Plus with no root and only GCAM. When I get tired of Android 10, I'll buy a new cellphone with Android 11 or 12.
The lessons I learned are:
- I cannot complain for what I received for free
- I cannot oblige someone to fix for free what is not working for me
- it seems to be increasingly difficult to make things work if you have no access to the internal development of a cellphone's manufacturer
- I will change my purchasing habits: I prefer to buy another device after 1,5 years with the latest Android and hardware specs than fighting to make my 3-yr old device run with a modified system that has no guarantee from the manufacturer.
- I do not have the money to buy expensive devices, I prefer to buy something above the basic and replace it more frequently.
- I respect the developers and I'm not mad at them, I am sure they are learning a lot when creating these custom ROMs and this will take them to a better job (I hope)
- I agree that XDA has changed for worse in the aspect of "community-based development". The interaction in the forum is really going downward, this is the same with other forums I participate. People are moving to "immediate answer" options like whatsapp and Telegram, which I hate because they do not have the organized structure and historic documentation a forum provides.
because there seemed to be a decent support base for it here on XDA.
Click to expand...
Click to collapse
You judged and found out you were wrong.
But I have found that the support is lacking and nonexistent in the 3 months since I bought them. Custom ROMS have been posted, only to be left in limbo. Questions from users go totally ignored and unanswered.
Click to expand...
Click to collapse
How much exactly did you pay that made you entitled to this kind of support?
But I have to say that in the 7 years I have been a member here I have never seen such poor interaction from the developers.
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Click to collapse
You do not really have to say anything but forums are there for anyone to speak his mind. Even people who think they are entitled to stuff they actually aren't
I guess this forum has just become a reflection of the current attitudes lack of respect and concern in the world that exists today.
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Click to collapse
Lack of respect. REALLY?
Get off your high horse!
Your post itself is a reflection of another trend:
Unfounded entitlement.
Hello XDA, it's been a long time since I was truly active in these or any forums because life and reality provided an unintended distraction and then the pandemic. I find myself with a bit more time where I need a necessary diversion from reality and this forum has always provided this nerd with a world-wide community of nerds who really and truly know their ****. I have social networking friends that I follow, that I met through here and other technology forums that I have been friends with now for almost twenty years. I'm sure that how we met is irrelevant to many of them since we interact more about our day to day lives then the nerding out we did here in the forums. See, as a nerd, making real world friends was always difficult, but here, at XDA with my G1000 from Hitachi, one of the first-ever smart-phone, with a keyboard and a screen running Windows Mobile. I came here looking for a way to back-up my sms and call log to Microsoft Outlook and some genius had figured out a way to do it. I then had three different HTC Windows Mobile devices and XDA let me do amazing things with them.
Then, because I got suckered in to Sprint!, I upgraded to a Samsung Galaxy SII Touch or something ridiculous like that and it had so many issues out if the box but 2ss an amazing device. XDA was like High School and this is where you went from teen hacker wannabe to legit 1337 skills by rooting and then installing custom roms. The addiction to that thrill of knowing that a mistake, zigging when you're supposed to zag or skipping a step, rushing and missing something could spell disaster. I dropped a phone while installing a rom and the device boot-looped hard. Not to worry, XDA was here and someone else had done something similar, there was an entire forum thread devoted to all the people who had face-planted the rooting, rom or other process and lobotomized their Android device.
I still occasionally peruse the forums, lurking and liking and once in a while, replying. I just wanted to stop by and thank you for what seems like 17 or 18 years if amazing things. By you, I mean the people who run the forums behind the scenes at all levels and the moderators that keep the law and order necessary to thrive and function and you the users who's knowledge and other contributions are why we are here in these forums, from the creators to their guinea pigs to every other lurker like me. Thanks.
Blu3Fr0g said:
Hello XDA, it's been a long time since I was truly active in these or any forums because life and reality provided an unintended distraction and then the pandemic. I find myself with a bit more time where I need a necessary diversion from reality and this forum has always provided this nerd with a world-wide community of nerds who really and truly know their ****. I have social networking friends that I follow, that I met through here and other technology forums that I have been friends with now for almost twenty years. I'm sure that how we met is irrelevant to many of them since we interact more about our day to day lives then the nerding out we did here in the forums. See, as a nerd, making real world friends was always difficult, but here, at XDA with my G1000 from Hitachi, one of the first-ever smart-phone, with a keyboard and a screen running Windows Mobile. I came here looking for a way to back-up my sms and call log to Microsoft Outlook and some genius had figured out a way to do it. I then had three different HTC Windows Mobile devices and XDA let me do amazing things with them.
Then, because I got suckered in to Sprint!, I upgraded to a Samsung Galaxy SII Touch or something ridiculous like that and it had so many issues out if the box but 2ss an amazing device. XDA was like High School and this is where you went from teen hacker wannabe to legit 1337 skills by rooting and then installing custom roms. The addiction to that thrill of knowing that a mistake, zigging when you're supposed to zag or skipping a step, rushing and missing something could spell disaster. I dropped a phone while installing a rom and the device boot-looped hard. Not to worry, XDA was here and someone else had done something similar, there was an entire forum thread devoted to all the people who had face-planted the rooting, rom or other process and lobotomized their Android device.
I still occasionally peruse the forums, lurking and liking and once in a while, replying. I just wanted to stop by and thank you for what seems like 17 or 18 years if amazing things. By you, I mean the people who run the forums behind the scenes at all levels and the moderators that keep the law and order necessary to thrive and function and you the users who's knowledge and other contributions are why we are here in these forums, from the creators to their guinea pigs to every other lurker like me. Thanks.
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Click to collapse
Glad to see an old timer around!
HTC was my fav brand for many many years....
Hope to see ya around.
Cheers!