Wierd black screen problem - Galaxy Note5 Q&A, Help & Troubleshooting

Hi, sometimes when i use my phone a wild black screen appears with absolutely no reason, it's like a blank adv with a cross in the corner, i managed to take a screenshot when it came 2 mins ago:
http://i.imgur.com/mnTzXKp.png
If anyone knows the problem behind this it would be very appreciative.
Thanks for reading.
Edit: I'm also experiencing an abnormal massive battery drain like shown in this screenshot, this is getting really strange i need serious help!
http://i.imgur.com/TZ8K241.png

Medturki said:
Hi, sometimes when i use my phone a wild black screen appears with absolutely no reason, it's like a blank adv with a cross in the corner, i managed to take a screenshot when it came 2 mins ago:
http://i.imgur.com/mnTzXKp.png
If anyone knows the problem behind this it would be very appreciative.
Thanks for reading.
Edit: I'm also experiencing an abnormal massive battery drain like shown in this screenshot, this is getting really strange i need serious help!
http://i.imgur.com/TZ8K241.png
Click to expand...
Click to collapse
Could be malware or another app hogging resources with a continuous background process kept alive with the blank screen and/or notification.
For record, I usually avoid installing apps from shady devs even from the PlayStore.

Related

Screen becomes purple

Dear All,
I recently bought my phone and i am trying to get used to its big screen but otherwise i am fan already.
I was playing a game and suddenly my screen turned purple, initially i thought it was the games graphic but after closing it the screen itself was purple. I restarted my phone and the screen became normal.
Is it something serious?
I am still under my seven days return period and i can cancel the contract.
Thanks
Sent from my GT-N7000 using Tapatalk
i too faced the similar problem. After restarting the screen became normal. Anyways this may help. Go to 'Display' > 'auto adjust screen power' and uncheck it. This should solve the problem.
So that means its not a hardware fault?
Sent from my GT-N7000 using Tapatalk
humadoon said:
So that means its not a hardware fault?
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
software sir
That is very kind of you gents to assist
Sent from my GT-N7000 using Tapatalk
Do not fear, it is not a hardware fault. Its potentially a power saving glitch !!! Your device is not faulty. Relax !!!
humadoon said:
Dear All,
I recently bought my phone and i am trying to get used to its big screen but otherwise i am fan already.
I was playing a game and suddenly my screen turned purple, initially i thought it was the games graphic but after closing it the screen itself was purple. I restarted my phone and the screen became normal.
Is it something serious?
I am still under my seven days return period and i can cancel the contract.
Thanks
Click to expand...
Click to collapse
Same thing happened to me and I ran to XDA to search and found this! I'm a bit relieved that it seems it is a software issue, but I don't have screen power saving on and I turned off all power saving options.
I started up Gameloft's GT Racing Academy and thought it was some weird game bug, but then after closing it my homescreen was also pink/purplish.
I have a similar problem but it doesn't turn purplish after playing a game. With mine, when ever I wake up my GNote after an hour or so, it will start off green but slowly fade away after a few seconds. One person suggest it could be a screen fault and to return it. But after I disable the auto screen brightness, it has improved (still getting a green coloring when I wake it up but take less than 1 second to get back to normal and I can live with that). But I never had to reboot to get the screen back to normal though. It could possibly be a bug with the game.
If it only happens with one game, it will more likely be the game that is causing it. But if it is happening with every game, I would be a bit more concern.
If you got a custom kernel or custom rom, try a different rom or re-flashing the kernel/rom. I read on a few other threads that by re-flashing, it fixes some problems.
It was happened to me yesterday when I am playing GT Racing game. I switched off and on again then no problem.
jvenkatreddy said:
It was happened to me yesterday when I am playing GT Racing game. I switched off and on again then no problem.
Click to expand...
Click to collapse
Same game it happened to me on. The screen was fine before I started the game, but once I got into the game everything was covered in a purple hue. I wonder if it is that specific game that might cause it, because I'll delete it and never go back.
This has just happened to me while using Google Talk ... Everything went purple ... When switching back to the home screen, icons that were orange are pink ... Not a good look ... A reboot solved it and I feel a tad reassured after reading these posts that it's nothing major ...
Pictures, pictures, pictures!!! Do a hand swipe when you see it to capture a picture!!!!! It happened to me too and I forgot to take a damn picture!
lexi250 said:
Pictures, pictures, pictures!!! Do a hand swipe when you see it to capture a picture!!!!! It happened to me too and I forgot to take a damn picture!
Click to expand...
Click to collapse
Totally forgot, but I hope I never get the chance to again!
same problem after upgrading to ics
My screen works perfectly on GB rom but when i upgrade to ics it turns purple. you can actually see the moment it turns purple when turning on the phone and the samsung logo appears.. it is white for a few seconds and turns purple. i have tried all the suggestions i have found in forums or youtube but nothing solved the problem. i have also tried many different ics releases but same problem. only when going back to GB it becomes normal again.
anyone has a suggestion?

[Q] Galaxy Note GT-N7000 crashing regurlaly how to find out the culprit?

My Note has started crashing regurlaly, I have had it since release and have a lot of software on it. I am not sure when it started happening but it is definatley getting worse as time goes on.
Is there any log file or event browser that can be installed to tell me what is causing the problem?
When I say crashing I mean literally crashing dead not a force close. I either find it in my pocket turned off and then have to hold the power button for an age to turn it on or sometimes it is sat on the desk and I suddenly hear the noise it makes when it re boots.
Any suggestions for finding out what the problem is that don't involve uninstalling software until the problem goes away?!
Thanks
Have you tried better battery stats? It gives a list of processes that have been running.
Definitely strange - do you have an anti-virus program you can run to see if it can help?
That sounds like a Sod (Sleep of Death) issue that's been reported many times b0t with no definitive solution of yet..
Some said changing modem helped, others with changing kernel or even ROM but no consistent solution across all users
Try to fix permissions through advenced menu in recovery but am afraid there is not much I can help with
wingnutLP said:
My Note has started crashing regurlaly, I have had it since release and have a lot of software on it. I am not sure when it started happening but it is definatley getting worse as time goes on.
Is there any log file or event browser that can be installed to tell me what is causing the problem?
When I say crashing I mean literally crashing dead not a force close. I either find it in my pocket turned off and then have to hold the power button for an age to turn it on or sometimes it is sat on the desk and I suddenly hear the noise it makes when it re boots.
Any suggestions for finding out what the problem is that don't involve uninstalling software until the problem goes away?!
Thanks
Click to expand...
Click to collapse
Omfg, I don't think your alone cause I have the exact problems at times when the note just freezes up and you have to manually boot up...lets hope the upcoming pics update will solve this ongoing problem... I'm getting this about 3-4 times a week
Sent from my GT-N7000 using XDA
it is starting to make the phone a liability as I keep finding it turned off in my pocket!
Is there no software that will produce a crash log of some sort?
wingnutLP said:
it is starting to make the phone a liability as I keep finding it turned off in my pocket!
Is there no software that will produce a crash log of some sort?
Click to expand...
Click to collapse
I hope there is...
Sent from my GT-N7000 using XDA
this is driving me nuts. The phone is unusable.... is there no possible solution??
At this point I will try anything. It crashed during the night on Thursday, didn't restart and so there was no alarm and I was late for work!
Please post your current configuration Kernel, Anti Virus program if any, undervolting, overclocking ?
By any chance are you using easy task killer... if you are just change the auto optimize to nothing - I did that and it stopped sleeping...if your problem is persisting then you could just do a factory reset and use default settings...
Sent from my GT-N7000 using XDA
My note recently started crashing as well, whenever i turn on my mobile data plan or the wifi it will crash right away
However this is ironic because when ever i put my mobile in charging mood than i have no problems at all.
So im thinking ,is this the battery problem or the software problem?
mumuxy said:
My note recently started crashing as well, whenever i turn on my mobile data plan or the wifi it will crash right away
However this is ironic because when ever i put my mobile in charging mood than i have no problems at all.
So im thinking ,is this the battery problem or the software problem?
Click to expand...
Click to collapse
battery problem.Try to see what is the output of ur battery in full charge by messure it with electric potension meter (sry for bad english).
If the meter say less than 1850mAh in full charge than u need a new battery.

[Q] Bug with text getting really small

Hey guys, so I got my Pebble a few days ago and I noticed a weird glitch that has happened to me everyday where the text would randomly get really small on the watch face and any notification. I think it might have to do with Glance, because Glance seems to freeze up when this happens and eventually reboots. The text goes back to normal after this. This isn't a huge problem since it reboots very quickly, but I was just curious if there might be a fix Thanks.
So, this bug is occurring almost everyday. Again, it reboots in literally 2 seconds so it's not a huge deal, but I was just curious if anyone else had the problem. I took a picture when it happened, it's not very clear. Basically, the text gets very small and then if I go into Glance, I see this http://imgur.com/CP3dTa3. Half the screen is black and then right after I try to scroll within the screen it reboots and then it's fine for a day or so. I think it's most likely a problem with glance but I'm not sure.
PsychDrummer said:
Hey guys, so I got my Pebble a few days ago and I noticed a weird glitch that has happened to me everyday where the text would randomly get really small on the watch face and any notification. I think it might have to do with Glance, because Glance seems to freeze up when this happens and eventually reboots. The text goes back to normal after this. This isn't a huge problem since it reboots very quickly, but I was just curious if there might be a fix Thanks.
Click to expand...
Click to collapse
I've experienced this too, the small text anyway. I've never gone to look at Glance when it happens. I'll try to remember to check that next time it happens.
Unfortunately I can't really be of much help with a fix.
Sent from my LG-D801
Mandroid421 said:
I've experienced this too, the small text anyway. I've never gone to look at Glance when it happens. I'll try to remember to check that next time it happens.
Unfortunately I can't really be of much help with a fix.
Sent from my LG-D801
Click to expand...
Click to collapse
I guess I can try uninstalling glance and see if the problem disappears.
That's a bug with pebble and 3rd party apps. I've noticed it with other 3rd party apps other then glance.
I have to notice that on pebble after a factory reset and no 3rd party app.
Sent from my HTC One using Tapatalk
The small print means that the Pebble is running out of memory, usually caused by third party apps. Glance has this problem and that's the reason I don't use it. With 2.x firmware I haven't had the issue, but still not using Glance, so i don't know if the problem is solved
Verstuurd vanaf mijn Xperia Z
Thanks guys for the explanation. I suppose that makes sense. Again, not a huge issue, just my thing is that I want to make sure it's not a defect in the device.

[Q] Battery drain cause?

I think I've found a cause for battery drain on my and possibly other devices. It seems every few moments an icon flashes by very quickly. I began noticing this a month or so and upon closer inspection when I can actually get a good look at it, it looks like a grayed version of the Sense 5 Stocks app icon . It's strange because I don't use the app at all. Any idea what this actually is/could be or potentially a way to stop it. Or is nobody else experiencing this and I'm just crazy or unlucky?
Any help appreciated and I will answer any questions you need to help resolve this.
Thanks,

[Q] does anyone faced this screen problem ?

Hello,
I own the watch for about 1 year, and recently I faced issues with it,
The upper notification menu stays on the screen and start flashing in glow lightning, sometimes it's half screen, or just 2 lines from the top.
I think it's a burn-in but not sure, it appears only after leaving the watch without use (usually at night, and i can see the problem appearing in the morning).
It disappearing alone after playing with the watch for couple of minutes (turning off,on...)
*I'm running on LeeDrOiD latest rom
**can't post pictures cause i'm a new user....
Does anyone faced this issue, or have a solution for this ?
Thanks Ahead
Yes, a lot of post for this common issue.
it stop after a while and maybe related on the face used and on the time where the screen stay off.
Thanks, the problem seem to have been fixed after flashing the original stock rom.

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