L09 on ATT. MMS issue - Huawei P9 Questions & Answers

Anyone else on ATT having issues sending picture messages? I've had this phone since Sept with no issues and this started happening last week. Called ATT and they made some adjustments to try to fix it but no luck. I even did a factory reset last night as a hail mary...no luck. Even tried different apps.
Any ideas?

I just sent a picture message to my wife. She received the message. No issues.
P9 EVA-L09 running on AT&T

I find out that sometimes I have to disable Wi-Fi to get MMS messages to send because for some reason it wanted cellular data to upload and send it over.

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Unlocked Tilt cannot send SMS

Greetings,
I purchased an unlocked 8925/Tilt over the weekend and had great success using it immediately on the TMobile network. This morning I noticed my SMS messages would not send. I could receive messages, but got the dreaded "Your text message cannot be sent." dialog.
I've checked the SMS Service Center number (via Settings / Phone / Services / Get Settings) and from what I can find via google it appears to be right.
I last used the SMS yesterday about 7 PM and it was fine. This morning at 7 am it gave me this message and has continued for the last 4 hours.
Anyone have any thoughts??
Thanks!
UPDATE: As it turns out the phone WILL send the SMS messages, but only when I have connected to a voice call.
Did you try a soft reset?
SMS not sending
Thanks for the reply.
I should have stated... I have performed a soft reset as well as a hard reset. I have verified the SMS Service Center number is correct as well.
Anyone else ever run into this?
Here's a stupid question, sorry if it offends: Have you tried multiple recipient numbers, i.e. perhaps the one that is failing is due to the number you're sending to, not your device?
cannot send SMS
Not a stupid question. I've tried numbers on different carriers with no luck.
I've called TMobile, and they want to me to try my Sim in another phone which I will have to try later this evening.
Just thought it was strange that it worked fine, I went to bed, and it quit working. Perhaps the Sim card went bad. I've had it a long time.
Tilt cannot send SMS away from home area
After days of testing, hard resetting and scanning this board I appear to have come up with the solution.
I installed "Advanced Config", adding a button to the Comm Manager for 3G and disabling 3G. Not an issue for me as 3G isn't available on TMobile in my area.
If I continue to have trouble I will try replacing the phonesettings.dll and changing the phone band as mentioned in this thread.
Thanks to help from this thread:
http://forum.xda-developers.com/showthread.php?t=379846
HELPPPP
I've been having a similar issue for the past 4 days. I'm using dutty's 6.1 rom. I used to be able to send/receive sms and mms messages. One day, mms messages wouldn't work anymore so I did the auto connection setup in the settings panel and it corrected the mms problem. However, sms messages can't be sent out anymore. I always get the message "Your text cannot be sent." I can receive sms messages but cannot send them out. I've tried searching the forums and it seems like others are in the same boat. There is a thread stating that I should turn off 3g in my comm manager, but it is already disabled. I've tried sending the text message with 3g on and off. It doesn't work no matter what. I've also trying to setting the band of the phone for gsm 1800 like another thread had instructed, but that doesn't work either. It isn't a sim card problem because I can put it into another phone and send and receive them just fine.
Some one help me, please!
anyone have ideas?
figured it out. changed the setting back to gsm mode. i must've changed it to gprs somehow.

From one contact I can only get mms messages. Odd.

Ok, I've got something odd going on and to be honest I'm not sure if it's a T-Mobile Nexus 6 based issue or something on the other end (Oneplus One).
I have one contact in particular that can receive sms and mms messages from me with no issue but I can only receive mms messages from him. If it's a standard sms I never get it. It's really odd. Considering he can get both types from me but not the other way around makes me wonder if the issue is on my end.
I just updated to 5.1.1 and still no change. This was with a factory reset and not restoring the old data either (so nothing corrupted came from the update).
This happens regardless of what messaging program I use (Textra, stock messaging app, etc).
Anyone have any suggestions?
I would expect it to be more network than phone. Try and get a test sim from another provider in your phone.

Texts stuck "sending" and other issues

Ok everyone figured I'd come here to where the experts live. Haven't been here in awhile.
Recently my S8, wifes S8, and our sons S8+ all have the same issues.
The first issue is texts get stuck "sending". This happens with WiFi on or off, with wifi calling on or off, and I even tried changing off LTE to just 4G/3G/2G and even 2g in settings to see if that would help. I'm on the latest firmware from TMO ending in QEF, well we all are.
The other one is apps like FB and others aren't alerting but they will show the number of alerts even after they've been checked. I've reinstalled these apps and the problem persists, and then I can reboot my phone or wifes phone and all the alerts start working again for awhile and then die eventually.
The texting issue though persists and is random when it will hang and when it doesn't.
According to TMO rep at the store it's a bug in the firmware with bixpy that was pushed out, but I frankly don't buy it and figured I'd hit the guru's up here and see if you guys have any thoughts.
Thanks in advance guys and gals....
I too have had the random "texts get stuck sending" issue. I haven't had it in a while though (now that I've said that I'm sure I will).
I unfortunately don't have any suggestions.
I ended up using googles version of messages due to this. Only on stock text app do i have any problems anymore. I also noticed on the stock app that my phone would say "sending" when the other side would actually get it, but it was at random.
You don't have a cellspot repeater or router do you? Last time I had it, my device was hung and needed reboots. Just a thought.
Thanks for the feedback, yes I have a cell spot, but I also have the issue other areas of town too with no real specific place thatbit always happens.
I'm going to reverse back from the qef firmware and see if that resolves things. This has been so annoying, and it just started about two weeks ago.
Thanks again everyone.
I have had the same issue with sending texts too. I have been using the stock messenger app. I may just switch to textra.
Same issue here. A temporary fix, try turning on airplane mode and off. Works for me a times
Also happening to me on the XAA firmware (have unlocked NA variant) with the stock messaging and Google messages.
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
rabilancia said:
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
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Just get a app disabler for Samsung from play store like BK Disabler.
If I were you, just download Android Messages. It's simple and fast.
However, I do not recommend disabling stock messaging, unless you don't like getting EAS (Amber/Weather/Presidential Alert)
Having the exact same issues and it's driving me crazy because I really like this phone. I don't get notifications for any of my apps but when I open them I can see the new messages. A reset seems to fix the problem but it only lasts about an hour before it starts doing the same thing. I've tried using different messaging apps but the same thing. And the fact that I don't get notifications for other apps it can't just be a text messaging issue right?
Happened to me for almost 2 months but haven't had an issue in about a week. Called t mobile, they created a ticket and said they'll be working on it. Few days after speaking to them, problem went away.
This has been happening intermitantly for me as well. It's been bad the past three days. I'm currently in coversations with T-mo's engineering team and they seem to be coming up with a bunch of dead ends. It's not a location based thing as it's been happening over a 20 mile radius in the past few days for me. Other people on T-mo network that I'm freinds with or I work with aren't having any problems. I'm wondering if just a fresh SIM card could solve it?
I have data connection although it seems a little sluggish compared to when I originally got the phone. Similar to OP I've tried all the "G's" modes, with wifi calling on, with it off, with cellular network preffered with wifi calling on and off. With Textra, with stock messaging app. I've factory reset to no avail. I've pulled and re-inserted the SIM card to no avail. This is incredibly frustrating for a flagship phone on a network where I've had no previous issues.
UPDATE: T-Mobile sent me a new SIM card and that seems to have cleared up the issues. Not sure if it just hapened to coincide with T-Mo tower fixes or anything else like that in my area but I'm back to normal operation. Anybody else experiencing this I recommend you push customer service to send you a new sim.
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
balthuszar said:
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
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i had same problem one of you is not using stock message app, if you check it ull find pictures all there i think its new messages plus thing

Note 8 - text messages (SMS) issue

For past week or two I have been having sms issues. Some of my friends send me sms and they dont get through. It not related to specific provider ( I had issues receiving txt from Sprint and T-mobile and also at&t) Any ideas what could be causing random missing texts ?
lukas718 said:
For past week or two I have been having sms issues. Some of my friends send me sms and they dont get through. It not related to specific provider ( I had issues receiving txt from Sprint and T-mobile and also at&t) Any ideas what could be causing random missing texts ?
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Click to collapse
Update PRL and Profile under System Update in Settings and see if that resolves your issues. [emoji6]
Sent from my SM-N950U using Tapatalk
already tried that several times - no luck
I had the same issue. I have Google Voice integration, so I can check through the app if my text messages were coming in.
This is how I fixed my issue, but your milage may vary.
So a few weeks ago I added "DUN" to the apn to get the hotspot mod working on my phone so I could tether my laptop while on the go. Then I realized some MMS messages were coming in up to a day late. Then I realized I wasn't getting many text messages, so I checked Google Voice and it showed many unanswered replies. I connected the dots, after updating the profile, prl, clearing cache, doing data diagnostics, and many hours of hair pulling. I use texting for work often, so I needed to fix this.
Then I realized that I did the hotspot mod, and gave it a random chance that perhaps this was my problem. I removed the "DUN" from the apn and rebooted, sent a few test messages, and I started to receive all the messages just fine. I doubt changing the apn would prevent texts from showing up, but I've seen phones do crazy things before.
So if you did the hotspot mod, disable that/undo it/revert it back to default apn. And go in and manually check that the "DUN" is no longer there. If you didn't do the hotspot mod, then I have no idea how to help ya bro.
But give this a shot, because that's what helped me.
Call sprint. Have them turn off your phone. Let them reset the data and voice for your phone. Then you turn it back on and dial ##72786#. This should fix all the data on your phone.
Sent from my SM-N950U using Tapatalk

MMS no longer auto retrieves with oreo

I made the switch to oreo several weeks ago and have not been able to get any MMS messages to automatically turn the data on.
I've tried quite a few messaging apps to make sure it wasnt that and have tried several different APN settings for Cricket.
At this point it just seems like I may have missed something when flashing over to Oreo (N95OU version).
Has anyone else experienced this and found a fix for it?
liquidose said:
I made the switch to oreo several weeks ago and have not been able to get any MMS messages to automatically turn the data on.
I've tried quite a few messaging apps to make sure it wasnt that and have tried several different APN settings for Cricket.
At this point it just seems like I may have missed something when flashing over to Oreo (N95OU version).
Has anyone else experienced this and found a fix for it?
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What build are you on? Crc2 is the newest.
gregcapps said:
what build are you on? Crc2 is the newest.
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n950usqu3crc1
I have the same problem on Verizon. I can't send MMS on stock messenger app. Why do we have to suffer every time a software update happens? I have a Note 8!
Only1mrvain said:
I have the same problem on Verizon. I can't send MMS on stock messenger app. Why do we have to suffer every time a software update happens? I have a Note 8!
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Click to collapse
No suffering here. Awesome battery life. Everything works just like it should. Are you on the official crc2 oreo release? I'm actually using crc5 but even on crc2 I didn't have that problem.
Only1mrvain said:
I have the same problem on Verizon. I can't send MMS on stock messenger app. Why do we have to suffer every time a software update happens? I have a Note 8!
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I'm literally having the same problem. Driving me nuts
Got to your settimgs and reset your iternet settingsa amd mobile alsonit wil do it also after that it will work you will get the mms
any work around with not able to send sms? I ahve the note 8 N9500. before I can send sms with att and tmobile sims as I have dual sim. after I rooted I can't send anymore sms. apns are all correct, wipe the phone even to factory settings. then Even tried the revert to original firmware not working yet. anybody that had the same problem with sending sms after update?
Bump.. anyone found a solution to this? I updated to Oreo on Verizon note 8, and MMS stopped auto retrieving MMS. Now everytime there's a group msg, I have to turn off WiFi and click the download button to download msgs, timestamp will be messed up tho.
Please anyone know how to fix this, it's annoying. I want to go back to nought if I cantget this to work.
Couldn't download mms on my note8 after software "upgrade". Took my note 8 to the Samsung guru at Best Buy. She got rid of downloaded messaging apps, told me I should be using the original firmware. Set it up. Turned on data and it worked. I began downloading mms immediately.
scdoane said:
Couldn't download mms on my note8 after software "upgrade". Took my note 8 to the Samsung guru at Best Buy. She got rid of downloaded messaging apps, told me I should be using the original firmware. Set it up. Turned on data and it worked. I began downloading mms immediately.
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MMS works when data is turned on. It's just that when data is turned off or when both WiFi and data is turned on, MMS does not auto retrieve. It used to auto retrieve on 7.1.1 when data is turned off or both WiFi and data turned on. When data turned off, MMS used to auto turned on data temporarily to download the MMS, but not anymore. I really want to fix this. It's very annoying. Now, It will just tell me there's a MMS message to download

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