Database Develop

black screen sensation xl

my phone can't load up after HTC logo pops up and the screen black out. the bottom menu buttons are working although the screen is off .. when i touch those buttons those 4 clicks vibrates ... when i press "search key" it reboots ... i m so lost now ... i try to remove the battery, vol down + power and reset to factory settings in fastboot but it does the same thing and couldn't fix it ...
phone - rooted
hboot - 1.25.004
radio - 3231.15.00.20.14
eMMC - boot
CID - VoDAP021
anyone who could help me to solve this issue would be much appreciated ~~~

What happened in the 1st Place..
Let us know clearly.

phone doesn't load up
thanks for the reply
when i press the power button, the phone starts up and after "HTC" logo it turns black ... i can go cwm but i can't do anything there ... try to mount usb storage, clear cache, did factory reset and rebooted the system and the problem doesn't go away ... i try to install RUU but it has error 140 thats mean my version is higher or something ... i think thats almost about it ...
cheers~

Error 140 means the bootloader on your phone is a newer version than the one in the RUU. Are you sure you are using the correct RUU? There is a thread on the dev section where you can find the complete list of shipped ROM. I experienced the same issue some time ago, I eventually solved it flashing the correct RUU. Are you on a stock Gingerbread ROM or custom? Let me know if you succeed, gl :fingers-crossed:

thanks guys, i didn't install the rom properly and files corrupted ... i just reinstall the proper recovery file and flash again .. now all sorted out ...
:good:

I'm very glad you are ok, I know how much you are in trouble when your phone goes blank... :victory:

[Q] reboot about 10 sec after succesfull boot

Dear xdadevelopers members,
I have anHTC One m7 (GSM Version Unlocked without Providerlock)
It is rootet and Bootloader unlocked and at the moment is TWRP v.2.8.1.0 Recovery installed (before it wasCWM Touch).
It is the Stock ROM it got with which I bought it, not completely ... before rooting I did one OTA update . So it is now 4.2.2 with normal sense edition.
I am trying to resolve the problem, but with no success. So the phone starts normally until I have to enter the PIN, if I'm quick enough I can enter it successfully. Then everything looks quite normal, then only after about 5-10 seconds it goes black and reboots again, this happens all the time.
Booting into Save Mode has the exact same issue!
Recovery is working normally.
Does anyone have any idea why this might be and how I could fix it?
My guess is that it has occurred because I installed a root uninstaller tool to uninstall/disabled some of HTC's own apps, so maybe I have deleted too many of them. But that's a long time ago, it worked for weeks even after the erase with the tool (I did never a restart after), only when I then made a reboot weeks later the problem occured.

Saturos said:
Dear xdadevelopers members,
I have anHTC One m7 (GSM Version Unlocked without Providerlock)
It is rootet and Bootloader unlocked and at the moment is TWRP v.2.8.1.0 Recovery installed (before it wasCWM Touch).
It is the Stock ROM it got with which I bought it, not completely ... before rooting I did one OTA update . So it is now 4.2.2 with normal sense edition.
I am trying to resolve the problem, but with no success. So the phone starts normally until I have to enter the PIN, if I'm quick enough I can enter it successfully. Then everything looks quite normal, then only after about 5-10 seconds it goes black and reboots again, this happens all the time.
Booting into Save Mode has the exact same issue!
Recovery is working normally.
Does anyone have any idea why this might be and how I could fix it?
My guess is that it has occurred because I installed a root uninstaller tool to uninstall/disabled some of HTC's own apps, so maybe I have deleted too many of them. But that's a long time ago, it worked for weeks even after the erase with the tool (I did never a restart after), only when I then made a reboot weeks later the problem occured.
Click to expand...
Click to collapse
First thing you should do is a factory reset and see if its still rebooting
then return to return to 100% stock
what is your fastboot getvar all?

alray said:
First thing you should do is a factory reset and see if its still rebooting
then return to return to 100% stock
what is your fastboot getvar all?
Click to expand...
Click to collapse
THanks for your help. I tried a few things now in the 10 sec I had , moved the phone to air plane mode rebooted again and since then its working normally again. I even diabled airplane mode and everything is up to normal again its running like a charm since 30 minutes. I Also got a HTC message that the phone was recovered from a problem and it would like me to send an error report (I did). But I am a bit afraid now to reboot it again, so I think I can not make the fastboot getvar all command or can I place this command without restarting and booting into the bootloader?

Saturos said:
THanks for your help. I tried a few things now in the 10 sec I had , moved the phone to air plane mode rebooted again and since then its working normally again. I even diabled airplane mode and everything is up to normal again its running like a charm since 30 minutes. I Also got a HTC message that the phone was recovered from a problem and it would like me to send an error report (I did). But I am a bit afraid now to reboot it again, so I think I can not make the fastboot getvar all command or can I place this command without restarting and booting into the bootloader?
Click to expand...
Click to collapse
this command must be entered when in bootloader/fastboot mode

[Q] HTC One broken after update 5.0

Hi,
Yesterday I've tried to install that latest update of Android (5.0). After the update the phone rebooted and since then I get a strange image on my screen (see attachment).
I've tried the factory reset and then I get an installation screen but after a few minutes the phone start to reboot several times ending with the same strange (error)screen.
Can anyone help me on how I can solve this issue? I'm not reachable for all day and want to have this solved as quickly as possible.
Would jailbreaking and restoring it help?
Thanks in advance!

grizze said:
Hi,
Yesterday I've tried to install that latest update of Android (5.0). After the update the phone rebooted and since then I get a strange image on my screen (see attachment).
I've tried the factory reset and then I get an installation screen but after a few minutes the phone start to reboot several times ending with the same strange (error)screen.
Can anyone help me on how I can solve this issue? I'm not reachable for all day and want to have this solved as quickly as possible.
Would jailbreaking and restoring it help?
Thanks in advance!
Click to expand...
Click to collapse
This is the stock recovery screen telling you the update process has failed. Did you modified anything on your phone like removing system app/file? Custom kernel? Une unlocked bootloader?
Factory reset was not needed, you only had to hold power to reboot the phone.

alray said:
This is the stock recovery screen telling you the update process has failed. Did you modified anything on your phone like removing system app/file? Custom kernel? Une unlocked bootloader?
Factory reset was not needed, you only had to hold power to reboot the phone.
Click to expand...
Click to collapse
Reboot doesn't help either...
I didn't remove anything nor did i changed anything on my phone.
I just installed the update, after the installation process was completed, my phone rebooted. Since then I get this weird error screen and can't do anything (even a simple reboot seems to be impossible).
My phone is not rooted, etc...

you boight a new htc one or used one ?
grizze said:
Reboot doesn't help either...
I didn't remove anything nor did i changed anything on my phone.
I just installed the update, after the installation process was completed, my phone rebooted. Since then I get this weird error screen and can't do anything (even a simple reboot seems to be impossible).
My phone is not rooted, etc...
Click to expand...
Click to collapse
* hold volume down and power button till the phone starts up and search for "TAMPERED" AND "LOCKED" OR "RELOCKED" OR "UNLOCKED" FLAGS and tell me what did you see.

grizze said:
Reboot doesn't help either...
I didn't remove anything nor did i changed anything on my phone.
I just installed the update, after the installation process was completed, my phone rebooted. Since then I get this weird error screen and can't do anything (even a simple reboot seems to be impossible).
My phone is not rooted, etc...
Click to expand...
Click to collapse
When your phone is on that screen (triangle and exclamation mark) hold volume up and press power, then release both button. You should see a message in yellow telling you what is the problem.
Can you also post the output of "fastboot getvar all" so we can see you phone details and what options you have to restore it. Remove your IMEI and SERIALNO before posting it.
ANd like the other guys asked, tell us if your bootloader is locked/unlocked/relocked

My phone is locked!

grizze said:
My phone is locked!
Click to expand...
Click to collapse
see my post above yours and answer the questions

alray said:
When your phone is on that screen (triangle and exclamation mark) hold volume up and press power, then release both button. You should see a message in yellow telling you what is the problem.
Can you also post the output of "fastboot getvar all" so we can see you phone details and what options you have to restore it. Remove your IMEI and SERIALNO before posting it.
ANd like the other guys asked, tell us if your bootloader is locked/unlocked/relocked
Click to expand...
Click to collapse
alray said:
see my post above yours and answer the questions
Click to expand...
Click to collapse
This is what I see:
Android system recovery <3e>
KTU84L release-keys
Reboot system now
apply from sd card
apply from phone storage
apply from cache
wipe data/factory reset
wipe cache partition
(image of phone with red triangle)
Mount SDCARD failed 1 times
Mount SDCARD failed 2 times
Mount SDCARD failed 3 times
Mount SDCARD failed 4 times
Mount SDCARD failed 5 times
Can not mount SD card. (no such device)
Write host_mode: 0 done
I've a mac computer and I didn't manage to get into the fastboot menu via the terminal...

Commented here by accident and couldn't find a straightforward way to delete my message. Sorry..

Phone crashed now won't restart

I've been using Hazou's ROM for months, worked fine, haven't changed anything. Today I was browsing in Firfox with quite a lot of tabs open. I kept getting odd warnings of apps having low memory. I could do nothing with these popping up every second so I restarted my phone. It was taking forever shutting down so I did power + volume down.
Now it's stuck at the very first screen, the 'warning bootloader unlocked' screen. It just stays like this and occasionally resets and makes the reset buzz and that's it. I can get into fastboot by holding volume down and power and releasing but whenever I try and select an option in fastboot it just resets to the first screen or fastboot again.
I'm mystified because usually people have issues performing the rooting etc but it was a while ago that I successfully rooted the phone and unlocked the bootloader and put on a rom and had been using it. Could my hardware (memory?) have broken rather than software?
Any help would be great, thanks.
Ps. fastboot says:
"Fastboot Reason:
max download size: 100mb."
Possible it's always said that and it means nothing.

Ps. Possibly this thread is of use to me? I'm not sure if it's the same problem. http://forum.xda-developers.com/showthread.php?t=1945176

quixoticduck said:
Ps. Possibly this thread is of use to me? I'm not sure if it's the same problem. http://forum.xda-developers.com/showthread.php?t=1945176
Click to expand...
Click to collapse
What does it say when u try to flash a recovery? a stock system image? wipe data? wipe cache?
If any of those mention an i/o error the phone is beyond repair from the knowledge here or someone can come up with any kind of solution. More phones have this error and it can happen to anyone, it is just rare.

Soft Brick / Hard Brick ? Help...

Hi, well it looks like i have probably hard bricked my phone. After updating to nougat i decided to do afresh clean install. I wanted my phone to as if i had just bought it and came with nougat/emui 5 installed. So i did a factory reset from within the settings menu. But then i thought i would completely erase everything and start from the latest build before nougat, so emui 4.1.2/ marshmallow. So after wiping all the partitions in twrp and then doing a volume up + power to do complete factory wipe followed by using the three button method to install the B130 UPDATE.APP in dload folder on my sdcard, all worked as expected. The update completed at 100% and then rebooted. So there i am waiting for my phone to boot to start the setup process as i have done dozens of times before...BUT...my phone will not boot to the initial setup wizard. It just stays stuck on the Honor logo pulsing animation for ever and ever and ever!!!!!!
So i do the volume up + power button to get to stock recovery and do factory wipe and cache wipe as well. It works as expected so i reboot and once again use the 3 button method to install the update.app on my sdcard. That works as expected and at 100% says its succeeded and reboots. Once again i wait for it to boot to the initial setup wizard but....ALAS...it stays on that DAMN pulsing Honor logo. Ive tried rebooting it several times, redoing the factory wipe and install several times, but nothing. Ive gone into fastboot mode (volume down + power) to try and flash the boot.img and system.img ive extracted from update.app but get the error message -- remote: command failed -- and the same if i try to unlock bootloader. Obviously its not going to work because my bootloader isnt unlocked and nor can i got in to developer settings to enable oem unlock and turn USB debugging on because my phone wont boot past that bloody honor logo.
The only thing i havent done yet is to use eRecovery but i dont have broadband and i doesnt seem to work over public wifi! So i will go to my friends tomorrow and use their broadband and hopefullly eRecovery will download/restore the latest firmware. The only other thing i can think of is to download the original nem-l51c432B102 that came with my phone when bought, extract the update.app file and replace the B130 i have on my sdcard dload folder at present.
Sorry for such a long post but i wanted to expalin evrything in detail to hopefully resolve my problem without going backwards and forwards with questions and answers and taking for ever.
So ANYONE and EVERYONE who managed to read the whole post, if you have even the slightest idea of how to get my phone working, please oh please share it with me. Also my phone is still under warranty so if i needed to send it to a huawei centre to get it fixed would they do it and do it for free??? because eseentialy all i did was a factory wipe/reset and install a frmware and it goes KAPUT!! thats not my fault right????!!???
Thank you to one and all for any wisdom you can share. :crying::crying:

iantechie1979 said:
Hi, well it looks like i have probably hard bricked my phone. After updating to nougat i decided to do afresh clean install. I wanted my phone to as if i had just bought it and came with nougat/emui 5 installed. So i did a factory reset from within the settings menu. But then i thought i would completely erase everything and start from the latest build before nougat, so emui 4.1.2/ marshmallow. So after wiping all the partitions in twrp and then doing a volume up + power to do complete factory wipe followed by using the three button method to install the B130 UPDATE.APP in dload folder on my sdcard, all worked as expected. The update completed at 100% and then rebooted. So there i am waiting for my phone to boot to start the setup process as i have done dozens of times before...BUT...my phone will not boot to the initial setup wizard. It just stays stuck on the Honor logo pulsing animation for ever and ever and ever!!!!!! So i do the volume up + power button to get to stock recovery and do factory wipe and cache wipe as well. It works as expected so i reboot and once again use the 3 button method to install the update.app on my sdcard. That works as expected and at 100% says its succeeded and reboots. Once again i wait for it to boot to the initial setup wizard but....ALAS...it stays on that DAMN pulsing Honor logo. Ive tried rebooting it several times, redoing the factory wipe and install several times, but nothing. Ive gone into fastboot mode (volume down + power) to try and flash the boot.img and system.img ive extracted from update.app but get the error message -- remote: command failed -- and the same if i try to unlock bootloader. Obviously its not going to work because my bootloader isnt unlocked and nor can i got in to developer settings to enable oem unlock and turn USB debugging on because my phone wont boot past that bloody honor logo. The only thing i havent done yet is to use eRecovery but i dont have broadband and i doesnt seem to work over public wifi! So i will go to my friends tomorrow and use their broadband and hopefullly eRecovery will download/restore the latest firmware. The only other thing i can think of is to download the original nem-l51c432B102 that came with my phone when bought, extract the update.app file and replace the B130 i have on my sdcard dload folder at present.
Sorry for such a long post but i wanted to expalin evrything in detail to hopefully resolve my problem without going backwards and forwards with questions and answers and taking for ever.
So ANYONE and EVERYONE who managed to read the whole post, if you have even the slightest idea of how to get my phone working, please oh please share it with me. Also my phone is still under warranty so if i needed to send it to a huawei centre to get it fixed would they do it and do it for free??? because eseentialy all i did was a factory wipe/reset and install a frmware and it goes KAPUT!! thats not my fault right????!!???
Thank you to one and all for any wisdom you can share. :crying::crying:
Click to expand...
Click to collapse
Can you please edit your post ? Add some space, here and there if you want some help... It is nothing but pain for both eyes and mind to read you.
Onto related topic, did you manage to get your phone back to a functionnal state ? Note that the boot sequence can take time after a wipe so maybe it's not broken at all.
As for eRecovery, it never helped me to restore my device, tried on two different Wi-Fi networks after two completely unrelated issues.
Concerning warranty, I guess it depends on your country and where you bought your phone. I went to the carrier which provided me mine this morning since I ended up with a strong brick last night and I'll get a new phone in a couple of weeks.

Zarou said:
Can you please edit your post ? Add some space, here and there if you want some help... It is nothing but pain for both eyes and mind to read you.
Onto related topic, did you manage to get your phone back to a functionnal state ? Note that the boot sequence can take time after a wipe so maybe it's not broken at all.
As for eRecovery, it never helped me to restore my device, tried on two different Wi-Fi networks after two completely unrelated issues.
Concerning warranty, I guess it depends on your country and where you bought your phone. I went to the carrier which provided me mine this morning since I ended up with a strong brick last night and I'll get a new phone in a couple of weeks.
Click to expand...
Click to collapse
finally a reply! okay so ill edit my post once ive finished replying to you. First off thanks for taking your time to read my post, i am most greatfull. In response to your questions,suggestions i can tell you:
i went to my friends, connected to their broadband and attempted to use eRecovey to update/restore my device. ALAS it did not work! I tried several times and it gets to downloading package from server only to end in a FAIL.. I got home tried connecting to public wifi and doing eRecovery but it just fails. So like you I have never managed to get eRecovery to work.
As for the booting sequence, as i explained before, whether i access stock recovery and wipe cache and wipe phone it does this no problem, reboots, only to get stuck on the honor logo boot animation. The same goes for installing updatte.app with three button method. it says its installed succesfully but does not get past the honor logo boot animation. Unfortunately your suggestion that it might just take a long time to boot is not the case I have left it for hours you see and it never gets to the setup wizard :crying:
As for warranty, i am in uk, bought the phone via amazon, and it was unlocked, so not from a carrier like you. So i guess ill just have to find my nearest huawei service centre and have them look at it.
Does anyone know the procedure as far as doing this. Do i phone them or email my problem and then send my phone to them or what?? Any help is very welcome.
Thanks for your time and patience.

Please, please help...i'm desperate
So sorry for my original long post people, i simply wanted to give as much detail and info as possible because being vague doesnt help anyone. It seems that might have worked against me.
Please,please any suggestions would be appreciated to the N'th degree! I have tried everything i can think of and i am truly desperate now. I dont understand why i cant get it to work...
I can go into stock recovery and wipe the cach and do factory reset and that works fine, no errors.
I can hold the 3 buttons down to install the firmware package(ive got update.app from B130 build) and that works fine, gets to 100% and says 'success' and then reboots, with no errors.
But either way the phone refuses to boot past the honor logo boot animation and ive left it for hours hoping,praying, it will work after the 32nd time...
I can access fastboot but that is useless because my bootloader is not unlocked and i cant get to developer options to enable 'usb debugging' and 'oem unlock'. So i just get error message 'remote: Command Failed' with any command i type.
But thats madness, i cant comprehend why it wont boot because everything seems to work!?!
There has to be a way to get my device functioning again.
I am pulling my hair out, i am at a complete loss, it doesn't make sense. PLEASE ANYONE ..... please help....
Thanks HONOR-able enthusiasts for any help, no matter how small! :good: :fingers-crossed: :angel:

iantechie1979 said:
So sorry for my original long post people, i simply wanted to give as much detail and info as possible because being vague doesnt help anyone. It seems that might have worked against me.
Please,please any suggestions would be appreciated to the N'th degree! I have tried everything i can think of and i am truly desperate now. I dont understand why i cant get it to work...
I can go into stock recovery and wipe the cach and do factory reset and that works fine, no errors.
I can hold the 3 buttons down to install the firmware package(ive got update.app from B130 build) and that works fine, gets to 100% and says 'success' and then reboots, with no errors.
But either way the phone refuses to boot past the honor logo boot animation and ive left it for hours hoping,praying, it will work after the 32nd time...
I can access fastboot but that is useless because my bootloader is not unlocked and i cant get to developer options to enable 'usb debugging' and 'oem unlock'. So i just get error message 'remote: Command Failed' with any command i type.
But thats madness, i cant comprehend why it wont boot because everything seems to work!?!
There has to be a way to get my device functioning again.
I am pulling my hair out, i am at a complete loss, it doesn't make sense. PLEASE ANYONE ..... please help....
Thanks HONOR-able enthusiasts for any help, no matter how small! :good: :fingers-crossed: :angel:
Click to expand...
Click to collapse
How comes you have TWRP with a locked bootloader ?

Zarou said:
How comes you have TWRP with a locked bootloader ?
Click to expand...
Click to collapse
??? hi, I.m sorry, i think you must of misread some of my post. I dont blame you, it was bloody long and confusing!
I only mentioned twrp in the very beggining to run you through the steps to my never ending being stuck on honor logo boot animation. I used TWRP to wipe all partitions and format. From there i used 3 button method to install the update.app(B130) on my sd-card. this was succesfull, no errors and rebooted. I didn't expect any problems. But as i explained it never gets past boot logo.
Obviously now, twrp has gone, i am back to stock recovery and my bootloader is locked.
*I can access stock recovery to wipe cache and wipe the phone no problem and all works with no error messages.
*I can access fastboot(bootloader) but the fastboot commands are useless because my bootloader is locked once again and i cant turn on usb debugging or oem unlock in developper options....because my phone wont boot past honor logo...
*Three button method works everytime, 100% success, no errors, reboots but guess what?? IT WONT GET PAST THAT DAMN HONOR BOOT LOGO!!!!!!!!!
Ive tried everything, but NO LUCK. I came up with this idea today though--- download theB130 rollback from nougat to MarshMallow update.zip. Extract the update.app and put that in my sd-card/dload folder and do 3 button install method.
I might even do the same with the nougat B350 just to cover all bases. So i am downloading now, gonna cross my fingers and any other body parts, pray to all the gods...and hopefully i wont be a crying,sniveling,howling piece of mess by tomorrow.
UNLESS OF COURSE SOMEONE HAS THE KNOWLEDGE I SEEK AND IS WILLING TO SHARE IT :fingers-crossed:
thanks Honor-able friends....

iantechie1979 said:
??? hi, I.m sorry, i think you must of misread some of my post. I dont blame you, it was bloody long and confusing!
I only mentioned twrp in the very beggining to run you through the steps to my never ending being stuck on honor logo boot animation. I used TWRP to wipe all partitions and format. From there i used 3 button method to install the update.app(B130) on my sd-card. this was succesfull, no errors and rebooted. I didn't expect any problems. But as i explained it never gets past boot logo.
Obviously now, twrp has gone, i am back to stock recovery and my bootloader is locked.
*I can access stock recovery to wipe cache and wipe the phone no problem and all works with no error messages.
*I can access fastboot(bootloader) but the fastboot commands are useless because my bootloader is locked once again and i cant turn on usb debugging or oem unlock in developper options....because my phone wont boot past honor logo...
*Three button method works everytime, 100% success, no errors, reboots but guess what?? IT WONT GET PAST THAT DAMN HONOR BOOT LOGO!!!!!!!!!
Ive tried everything, but NO LUCK. I came up with this idea today though--- download theB130 rollback from nougat to MarshMallow update.zip. Extract the update.app and put that in my sd-card/dload folder and do 3 button install method.
I might even do the same with the nougat B350 just to cover all bases. So i am downloading now, gonna cross my fingers and any other body parts, pray to all the gods...and hopefully i wont be a crying,sniveling,howling piece of mess by tomorrow.
UNLESS OF COURSE SOMEONE HAS THE KNOWLEDGE I SEEK AND IS WILLING TO SHARE IT :fingers-crossed:
thanks Honor-able friends....
Click to expand...
Click to collapse
OK, sorry for the misunderstanding. Yeah, try that and if this is still not working, I guess all you can do is try the same with other packages.