Huawei P9 L19 OTA updates problem. - Huawei P9 Questions & Answers

Hello everyone,
I already investigated some, but I guess I can make a threat, because I know someone else experienced the same.
Friend and I bought same phone, same day, from same operator. Soo far, he is getting OTA updates normaly (current version L19-C432B182), but mine phone not getting any, and whenever I check, there is no update.
At the end I had to update phone using L09 full B182 update (which is working fine), but does anyone know what can cause the problem, and will I get future OTA updates? Only "custom" thing that I have different from my friend's phone is custom font... which I belief is not the cause of the problem. If someone have idea what could cause the problem, please say so, and is it smart to return it to operator.
Best regards,
Zetra

Related

S800G ANJ2 crushes (restarts)

Last Month when i bought s800g And first Run I saw an update to ANJ2. OF course i've completed an update. During month od using it restarted itself 5-6 times at night. This is disturbing, when coudnt wake up because phone is of and clock And alarm just dont work.
I found that in beginning of december they have realesed ANL1 firmware, but my phone doesnt see this even in kies. Is it reasonable to try to do it manually? Will it help? Or maybie this is hardware issue? Has someone similar problems?
S800G? You mean G800F maybe?
Yes, I had ANJ2 for a short time and it was indeed very buggy. Problems with receiving calls and random phone restarts. Luckily I had an update to ANL1 a few days ago and it seems to work OK now. What region is your phone CSC? You can try and manually install a ROM from a different region, although there are some issues reported with updates failing to install due to partition size incompatibility.
You can see all the available firmwares on sammobile.com or samsung-updates.com

[Q] Is it good idea to update to kk4.4.2 ? (Offical update)

Hello everyone,
I have question about 4.4.2. This night I went to settings to check if there is os update available and after half year maybe i can update again but now to 4.4.2 KitKat.
Can you tell me if it's good idea to update to 4.4.2. because i've seen some people are writing online about 4.4.2 issues...? Does this mean for all devices or?
I did not use any custom rom-s, and didn't do any os modifications, even i didn't "root" it.
Currently it is using 4.3. android and everything works well, but as you may think i'm pretty curios about 4.4.2 and i don't belive i can ignore that but i just want to know about some problems if any..
I repeat, it is offical update, not custom.
Thanks in advance
Perica
OMG. I've done update last night and i have these issues now:
- overheating of device (back,bottom) - with time it is heating less as i can see..
- 3g is disconnecting every half second
I'm now trying to fix these issues but as i can see i will now need to use custom rom
:crying:
Just to confirm that there is no overheating anymore. And 3g is now working because of some other not important reasons.. it was nothing to upgrade. I didn't do anything and now everything is fine. Overheating was because of inital initialization only i'm thinking. Anyway, even i didn't test it fully i didn't had any other problems and i can confirm that upgrade is fine.

P20 Pro Does not Update from CLT-L04 8.1.0.107(C792) to ...109

My new P20 Pro (Canadian Telus) is having issues updating to CLT-L04 8.1.0.109(C792) from CLT-L04 8.1.0.107(C792).
The Problem is that the device simply will not update no matter the method.
My device is unrooted at this point.
What Happens.
When going through each of the scenarios,
1) The firmware is downloaded,
2) The phone then boots into firmware installation mode,
3) Firmware supposedly is updated
4) Phone Boots
5) Upon checking in phone status the phone is still on CLT-L04 8.1.0.107(C792)
Methods I have Used to Update
A) OTA Update (result: not updated)
B) Factory reset the device and then trying to OTA Update. (result: not updated)
C) Update via HiSuite (result: not updated)
At this point, I am unsure why this is happening and how I can update to the new firmware.
Any advice or guidance is greatly appreciated!
Did you factory reset? After the last attempt? Is your bootloader unlocked? Have you tried eRevovery?
I have the same issue: new P20 Pro from Koodo (single SIM version), out of the box it prompted me to update, after I did this, I had for example a corrupted Settings app (name was a mix of letters and numbers and same name corruption with Chinese characters within). After this happened I did a factory reset, was back on 107 and was prompted to update again in the morning, which I did. Same outcome as above, after apparently successful installation and restart, I was still on 107 ...
Just got off a chat with Huawei Canada and apparently technicians are aware of the issue and are working on a hot fix that should resolve the update issue.
ccwestcliff said:
I have the same issue: new P20 Pro from Koodo (single SIM version), out of the box it prompted me to update, after I did this, I had for example a corrupted Settings app (name was a mix of letters and numbers and same name corruption with Chinese characters within). After this happened I did a factory reset, was back on 107 and was prompted to update again in the morning, which I did. Same outcome as above, after apparently successful installation and restart, I was still on 107 ...
Click to expand...
Click to collapse
You issues are very similar to mine.
I also had a corrupted settings app as well (mix of letters and numbers with Chinese characters)
Still no fix for the 107 to 109 update to report on.
So I had a chat session with a rep on Huawei Canada's site, he mentioned that my phone was 'Not Ready' for the update and hence why it was not updating.
I opted into an email notification through the rep for when the update becomes available.
I would recommend anyone else with this issue to bring it up to Huawei Canada and opt into a notification when the issue is resolved.
aglbz said:
So I had a chat session with a rep on Huawei Canada's site, he mentioned that my phone was 'Not Ready' for the update and hence why it was not updating.
I opted into an email notification through the rep for when the update becomes available.
I would recommend anyone else with this issue to bring it up to Huawei Canada and opt into a notification when the issue is resolved.
Click to expand...
Click to collapse
Well, given the corrupted Settings app that I (and seemingly others) had, I would say that "not ready" is rep speak for "we screwed up, please wait until we fix it" ...
Was delighted to see that CLT-L04 8.1.0.111(C792) showed up as update on my phone this morning and I hit the install button right away. Sadly (and really really annoyingly) the behaviour is the same as with the 109 update: the update seems to work but after restart the Settings app is corrupted and system shows still to be on 107. Immediately after the restart I was told to update to 111 which I tried once more, only to got a "Update couldn't be installed" fail message.
I then downloaded 111 again, wiped the cache partition and tried another installation. This time, the installation happened a lot faster (given the amount of update data, unrealistically fast) and I got the Update success message again. However, upon restart, I was still on 107 - this is pathetic!
Just to add to this story, I had to send my phone in for repair and apparently (according to repair report) the mainboard was replaced?! I am on .111 now and sincerely hope that future updates will perform as intended ...
ccwestcliff said:
Just to add to this story, I had to send my phone in for repair and apparently (according to repair report) the mainboard was replaced?! I am on .111 now and sincerely hope that future updates will perform as intended ...
Click to expand...
Click to collapse
Why u had to send it to repair?? is it because of the 'Update' not really updating issue? If you got any further solution for this,please let me know. I am also having the same problem.
Has anyone had any success with updates yet? I am still stuck on 107 and it say 114 is ready but always goes back to 107. No updates have installed, had the Telus p20 pro since July .
I haven't had any success yet. This is my last phone from them

Moto g5s plus network issue on oreo update.

Hello everyone,
Yesterday I flashed my moto g5s plus with flashable android oreo update. Later I found out that the network drops frequently. So I tried to downgrade to Nougat 7.1 and was successful doing so. Then I was amazed to get the official OTA of oreo 8.1 but due to unlocked bootloader I couldnt install that as it eventually gave me an error. So I tried to relock bootloader but failed to do so due to the clear warning of bootloader downgrade(that was because I updated to oreo and downgraded to Nougat). Later I tried locking the bootloader using the oreo files i.e. the extracted files from oreo firmware, althought I was on Nougat but was successful. But the network started to drop frequently and was unable to use the network services. So I rushed to moto service centre where I was first said there could be a problem with the motherboard lol. But I told them to just flash the firmware as I thought it was a s/w issue. The firmware flashing resolved the problem of network droping but the new issue arrised, which was, when I place a call the receiver gets the call but cannot hear anything same goes to my device. Even i couldnt hear anything. The service centre advices to replace an IC, which they say is damaged and he added that my device is showing "fake network".
Can anyone please help me with this?
Thank you!
Give the phone to SC and ask them to do the necessary things as they suggested.

Stuck at 8.1 August 1 security update.

Hi. I have a nokia 7 plus TA-1046 build 00WW_2_22M
The problem is that i have this phone for last year and i am stuck at 8.1 August 1 Security update. I check regularly for updates but besides one security update nothing. I am from Romania dunno if that matters. On every forum i saw people on pie and i am stuck onto oreo. Is there any connection with my network provider or ota is from nokia. I got an android one for the fuss of being up to date. And i am behind so many other phones on updates. I did nothing on the phone downgrade upgrade kernel ROMs. Its clean. I also tries some variants that support from nokia gave me. Like remove sim and conect to wifi and try. Go into safe mode and try from there to. Clean catch from carrier service and remove sim and go and check. None work. Any ideas for a proper non warranty removed method to get an update?
Yes, just download the update and flash it yourself. It isn't very hard and the effect is the exact same as an OTA update so it doesn't void your warranty.
Better stay in oreo cause this latest pie
updates bricked my wifi and sd card
8i advice you to keep the phone with oreo.
ntzntz said:
Hi. I have a nokia 7 plus TA-1046 build 00WW_2_22M
The problem is that i have this phone for last year and i am stuck at 8.1 August 1 Security update. I check regularly for updates but besides one security update nothing. I am from Romania dunno if that matters. On every forum i saw people on pie and i am stuck onto oreo. Is there any connection with my network provider or ota is from nokia. I got an android one for the fuss of being up to date. And i am behind so many other phones on updates. I did nothing on the phone downgrade upgrade kernel ROMs. Its clean. I also tries some variants that support from nokia gave me. Like remove sim and conect to wifi and try. Go into safe mode and try from there to. Clean catch from carrier service and remove sim and go and check. None work. Any ideas for a proper non warranty removed method to get an update?
Click to expand...
Click to collapse
Buna seara / hello,
I think you should manually update. Follow this
https://forum.xda-developers.com/nokia-7-plus/development/ota-nokia-7-plus-ota-links-t3818774/page99
I have a TA-1046 dual SIM, international version (yours is probably the same).
I was stuck first on Oreo 8.0 in April and I had to manually update to 8.1. After that I got OTAs without any problems until the Pie update.
In September I had to manually update to Pie, but since then I got every OTA.
Everything works fine, no issues with WIFI. I do not use an SD card. Pie is better than Oreo and you need the latest security patches.
Mult succes.
It's interesting that some people don't have any issues with last updates but quite a lot of people have the same issues i have,today i tested my friend's phone and has the same firmware like i do but yet no issues for him
Btw: before you upgrade, august is last version can be unlocked

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