T-Mobile US VoLTE is broken - OnePlus 3T Questions & Answers

It seems VoLTE with T-Mobile US has broken on the 3T. Calls will come in as non-HD and SMS will not send with it enabled. Multiple confirmed reports on both 3.5.3 and 3.5.4.
Anyone experiencing this issue?
If so, please post here and in the bug thread: https://forums.oneplus.net/threads/volte-does-not-work.480271/
Additional discussion: https://www.reddit.com/r/oneplus/comments/5jdlz3/volte_breaks_sms_on_tmobile_us_3t/
edit: 8:10PM EST The issue is resolved for me!

lonequid said:
It seems VoLTE with T-Mobile US has broken on the 3T. Calls will come in as non-HD and SMS will not send with it enabled. Multiple confirmed reports on both 3.5.3 and 3.5.4.
Anyone experiencing this issue?
If so, please post here and in the bug thread: https://forums.oneplus.net/threads/volte-does-not-work.480271/
Additional discussion: https://www.reddit.com/r/oneplus/comments/5jdlz3/volte_breaks_sms_on_tmobile_us_3t/
Click to expand...
Click to collapse
I can confirm that this morning I was unable to send an SMS.. came here to look for threads.. disabled VoLTE and SMS sent just fine..

yup.. same issues here...

Same issue. Worked fine last night, this morning it's down. So many T-Mobile issues, starting to have some buyers regret (not remorse).

I'm on T-Mobile and having the same issue, I even factory reset but it wasn't fixed ??. I'm kind've glad I'm not the only one going through this. It started this morning at 9.20am to be exact.

It seems the issue is happening to those on the Axon 7/Nextbit Robin as well. T-Mobile must have changed something on their end.
https://www.reddit.com/r/tmobile/comments/5jdl90/can_receive_texts_but_not_send_them/

i had this issue this morning in NYC on tmobile. i went into airplane mode and out, and it resolved the issue. issue resurfaced later, but then enabled airplane mode again and issue went away. haven't had the issue since. think maybe some kind of upgrades being performed.
i'm able to send with voLTE on, voWIFI on, voLTE/voLTE off, and wifi enabled.

kramer987 said:
i had this issue this morning in NYC on tmobile. i went into airplane mode and out, and it resolved the issue. issue resurfaced later, but then enabled airplane mode again and issue went away. haven't had the issue since. think maybe some kind of upgrades being performed.
i'm able to send with voLTE on, voWIFI on, voLTE/voLTE off, and wifi enabled.
Click to expand...
Click to collapse
Im in Texas and airplane mode did nothing.. Still a problem.. Even rebooted the phone and still there.. With VoLTE activated, cannot send text messages. when placing a call it drops down to 3g to place.. VoLTE deactivated, i can send text message and calls seems normal.

Same issue, however turning off VoLTE FIXED the issue. Thanks. XDA.

same issue here, called T-Mobile and was told everything is fine on their end, they did create a support ticket, will see what happens.
OnePlus support useless as most of the time.
Anyone else call T-mobile? Everyone should call so they are aware of it?
---------- Post added at 12:08 PM ---------- Previous post was at 11:39 AM ----------
lonequid said:
It seems the issue is happening to those on the Axon 7/Nextbit Robin as well. T-Mobile must have changed something on their end.
https://www.reddit.com/r/tmobile/comments/5jdl90/can_receive_texts_but_not_send_them/
Click to expand...
Click to collapse
I wonder if T-mobile decided to kick out all unlocked phones from the VoLTE party....

vince1228 said:
Same issue, however turning off VoLTE FIXED the issue. Thanks. XDA.
Click to expand...
Click to collapse
Thought if fixed but it only lets me send texts. I can't. Make calls.

yea i spoke too soon. so basically if voLTE is on, i cannot send SMS. when i try to call, it falls back to H+.
with voLTE off, everything works as expected.

There IS an issue but it is on T-Mobile's end. Check out this website: http://downdetector.com/status/t-mobile.

B4oE said:
There IS an issue but it is on T-Mobile's end. Check out this website: http://downdetector.com/status/t-mobile.
Click to expand...
Click to collapse
There will always be a handful of users reporting issues; that doesn't look abnormal to me.

Yeah can't send SMS with VoLTE on. It had been working up until this morning so it's something with T-Mo. Hopefully it's temporary and they're not disabling VoLTE for unlocked phones permanently but that seems like a move they would do...
Edit: Have to turn off VoWiFi too to get any SMS to send. Well this is kinda bull**** now

lonequid said:
It seems VoLTE with T-Mobile US has broken on the 3T. Calls will come in as non-HD and SMS will not send with it enabled. Multiple confirmed reports on both 3.5.3 and 3.5.4.
Anyone experiencing this issue?
If so, please post here and in the bug thread: https://forums.oneplus.net/threads/volte-does-not-work.480271/
Additional discussion: https://www.reddit.com/r/oneplus/comments/5jdlz3/volte_breaks_sms_on_tmobile_us_3t/
Click to expand...
Click to collapse
Found this by Googling. This is not confined to the One Plus 3T. I have the Axon 7 and can't SMS while LTE is active, and phone calls drop out of LTE. I've also seen the Nextbit people having the same problem.

Same issue here. Same solution of turning off VoLTE. Hope T-Mobile isn't taking this away permanently...

only Unlocked "Chinese" phones are having the issue, OnePlus, ZTE, Nextbit etc.... all these Chinese companies probably didn't go though approval process, just figured out how to go around it.
Unlocked Motorola is fine....

Just curious.. has anyone heard from OnePlus yet or has T-Mobile say anything? I threw a pm to crystal z but doubt she will respond until middle of the night...
Sent from my ONEPLUS A3000 using Tapatalk

djr4x4 said:
Just curious.. has anyone heard from OnePlus yet or has T-Mobile say anything? I threw a pm to crystal z but doubt she will respond until middle of the night...
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
Oneplus tech support is pretty much useless, they just say is T-mobile, and wait.
T-mobile says nothing wrong with their network....
so both companies just pointing fingers at each other.

Related

[Q] Duplicate SMS - Sprint Nexus 6

Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Mistertac said:
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Click to expand...
Click to collapse
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
iil said:
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
Click to expand...
Click to collapse
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
What SMS application are you using? Did you install any 3rd part SMS applications?
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
Yep, this has been happening to me. My girlfriend started complaining she was getting my text 2x-3x for each message. She is on T-Mo, I'm on Sprint. Tested with a few coworkers on different providers and only 1 out 4 received it more than once and they are on Verizon. Rebooted, tried updating PRL and data profile. She hasn't complained about it doing it anymore but we will see. Super frustrating
unregistered825 said:
What SMS application are you using? Did you install any 3rd part SMS applications?
Click to expand...
Click to collapse
Just google messenger.
Evo_Shift said:
Just google messenger.
Click to expand...
Click to collapse
I've tried every combination you can think of:
1. Google Messenger as default with and without Hangouts installed.
2. Hangouts as default with and without Google Messenger installed.
3. SMS Messenger AOSP, ChompSMS, 8sms, Textra, Handcent, all with and without Google Messenger and or Hangouts installed.
I've tried forcing 1x, updating PRL and Profile and then going back to LTE. Same issue. Multiple Hard Resets and Data Network Resets. Only ONCE the Sprint support person did something on their end ("Changed a number") and out of nowhere the duplicates stopped. But it only lasted 1 day while using Google Messenger.
This happened to me with my G3 on Att, it just stopped one day and I still don't know what started it
Mistertac said:
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
Click to expand...
Click to collapse
I posted on the Sprint Community page. I'm glad others are finding this issue too.
off1c3r said:
I posted on the Sprint Community page. I'm glad others are finding this issue too.
Click to expand...
Click to collapse
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
I'm having the same exact issue
Mistertac said:
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Click to expand...
Click to collapse
Lol. Yeah. Doesn't hurt. I'm on the phone with Sprint again and they said they are making a ticket with their engineers.
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
Click to expand...
Click to collapse
Don't get me wrong.. the phone is absolutely amazing. I love it. I can't go back to my Moto X, which to me was one of the best Android phones ever made. Again, what people don't understand is this is a REAL issue. People are very quick to say that "bad service" caused it. We're all smart enough to know that if you have bad service, 1 or 2 duplicates can happen, on occasion. Not repeatedly in a full service area or on WiFi.
As an Update:
Everything Sprint tried has failed. However, my original debug information holds true:
1. If the phone is set to 3G mode only: The problem is SOLVED.
2. If the phone is on WiFi, AFTER being set to 3G mode only: The problem is SOLVED.
3. If the phone is set to LTE mode only: The problem REMAINS, unless you are in a no LTE service area and revert to 3G or less.
4. If the phone is on WiFi, AFTER being set to LTE mode only: The problem REMAINS.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
Click to expand...
Click to collapse
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Well both me and my girlfriend have reset the network settings from the dialer like suggested, so I guess today we'll see if that helps.
She's already complained of getting my messages 4x a piece this morning, so I'm thinking positive!
iil said:
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Click to expand...
Click to collapse
I just posted my issue.

[Q] WiFi Calling - missing calls

Howdy,
I am having a puzzling issue:
WiFi calling is on, I can place calls - no problem. Every day I however am missing incoming calls - the call goes directly to voice mail.
Text messages are coming in from the same number a few seconds later telling me that my wife called and the call went to voice mail
Power cycling the phone or making an outgoing call seems to fix the problem.
It seems to me the trigger for it is when I leave my home and come back. The WiFi calling icon comes up - so it looks like it has registered ...
The same SIM in my "old" Note 2 ... I don't have any issues - no missed calls.
Hardware (phone) has been exchanged, numerous calls to t-mobile with the usual factory reset ... reset phone registration etc.
My internet connection is a directed WiFi ( WISP, I am the owner of the network). I usually have around 40/20 MBit - that should do, IMHO. The slowest ping to google I have seen was 40ms - most the time we are less than 10ms
Any hints are highly welcome ( I am ready to return the phone so frustrated I am ... )
Thanks
Oskar
Well what I have seen is if you stay stock you ended good. Rooting and flashing ROM has giving my phones headaches. I think issues are with TMOBILE handling your phone call switch over. Been on phone with them and have been thru 2 phones and 1 on the way. They don't wanna admit they messed up . so it gonna be a wait till update comes out.
BAD ASS NOTE 4 + BAD ASS GEAR S
It's a shot in the dark but you might want to try a new SIM card. I was also using a SIM from my Note 2 and was having problems. New SIM seemed to fix it for me. I am rooted as well.
BACARDILIMON said:
Well what I have seen is if you stay stock you ended good. Rooting and flashing ROM has giving my phones headaches. I think issues are with TMOBILE handling your phone call switch over. Been on phone with them and have been thru 2 phones and 1 on the way. They don't wanna admit they messed up . so it gonna be a wait till update comes out.
BAD ASS NOTE 4 + BAD ASS GEAR S
Click to expand...
Click to collapse
I went through 2 phones also and it's not the sim card because I switched it 2-3 times
I get plenty of missed calls from my work, I wake up and see voicemails and there's no notification of a missed call. So basically people are calling me and I don't even know unless they leave a voicemail which people barely do nowadays.
I talked to a rep and told me to turn off volte and it helped SOMETIMES but it still happens to me.
btort1 said:
I went through 2 phones also and it's not the sim card because I switched it 2-3 times
I get plenty of missed calls from my work, I wake up and see voicemails and there's no notification of a missed call. So basically people are calling me and I don't even know unless they leave a voicemail which people barely do nowadays.
I talked to a rep and told me to turn off volte and it helped SOMETIMES but it still happens to me.
Click to expand...
Click to collapse
I have had volte off from day 1. This started happening when they enabled the handoff feature from cell tower call to WiFi calling. It sucks. I want it back the old way.
BAD ASS NOTE 4 + BAD ASS GEAR S
btort1 said:
I went through 2 phones also and it's not the sim card because I switched it 2-3 times
I get plenty of missed calls from my work, I wake up and see voicemails and there's no notification of a missed call. So basically people are calling me and I don't even know unless they leave a voicemail which people barely do nowadays.
I talked to a rep and told me to turn off volte and it helped SOMETIMES but it still happens to me.
Click to expand...
Click to collapse
Randomly happens to me, too. I cannot identify the root cause. ?
RiverCity.45 said:
Randomly happens to me, too. I cannot identify the root cause. ?
Click to expand...
Click to collapse
so, in the moment the conclusion seems to be .. it is either on the t-mo network side or the OS.
One more bit: I am using insteon and Mobilinc Pro for light control. That app works perfect on the note 2, on the note 4 button clicks seems not to work - or at least different.
So I wonder whether it might be possible to flash a note 4 rom to a note2 - just for testing purpose
Oskar
Problem on Note 4. It's being tracked and updates will be coming soon. Don't ask how I know
Sent from my SM-N910T using XDA Free mobile app
cor4twenty said:
Problem on Note 4. It's being tracked and updates will be coming soon. Don't ask how I know
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I cannot resist . I do ask
In case there is any butt I can help kick ... let me know
oskaratk said:
I cannot resist . I do ask
In case there is any butt I can help kick ... let me know
Click to expand...
Click to collapse
Like stated it is a network issue and it easier for them to fix it by an update then actually have their engineers fix it now they will by march when 5.0 update comes out
BAD ASS NOTE 4 + BAD ASS GEAR S
BACARDILIMON said:
Like stated it is a network issue and it easier for them to fix it by an update then actually have their engineers fix it now they will by march when 5.0 update comes out
BAD ASS NOTE 4 + BAD ASS GEAR S
Click to expand...
Click to collapse
thanks.
I am just afraid as it goes with software on any kind. An ETA of some month ... but nobody mentions the year
Thanks anyways
Oskar
any idea whether the current lollipop leak might do ?
What leak?
Milly7 said:
What leak?
Click to expand...
Click to collapse
there is a current t-mobile Lollipop leak ... ask google. Not sure whether I should post a direct link t a leak
oskaratk said:
there is a current t-mobile Lollipop leak ... ask google. Not sure whether I should post a direct link t a leak
Click to expand...
Click to collapse
Check your PM.
I'm glad to see this thread and will be following it. I'm on a T-Mobile Note 3 and am seeing the same thing with missed calls and also repeating and delayed texts. Just today I left my Wifi and got an important text message from about 15 hours ago! I also can't download MMS, but am not sure if it is related yet.
well,
updated to Lolipop and several calls to t-mo tech support and trouble tickets:
I still am missing incoming calls.
When I know a call is coming and I toggle WiFi on the phone on and off ... then the call comes thru
Absolutely frustrating
oskaratk said:
well,
updated to Lolipop and several calls to t-mo tech support and trouble tickets:
I still am missing incoming calls.
When I know a call is coming and I toggle WiFi on the phone on and off ... then the call comes thru
Absolutely frustrating
Click to expand...
Click to collapse
Start over with screenshots and use a screen record app and show us exactly what you mean. Also what router and model you are using
BAD ASS NOTE 4
Yep this happens to me constantly. Family says "I've been trying to get a hold of you all day" and I'm just replying well it didn't ring so I dunno. And that's on different ROM's.
this is a much acknowledged issue with the LP update, many threads are filled with complaints of it but it doesn't affect everyone so its hard to say the cause. My phone works fine but others' don't so idk

Messaging issues on T-mobile after upgrade to 5.1

Yesterday I upgraded to 5.1 by flashing the factory images (no userdata wipe). Everything is running great except messaging is all over the place (I'm on T-mobile). I never received duplicate messages on 5.0.1 and now I'm getting them constantly. Also, now when I receive MMS messages (using Google Messenger) I get the "failed to download - click to retry" crap all the time that fails to download. Again, this never happened on 5.0.1.
Is anyone else seeing these issues since upgrading? Is this a T-mobile issue on the server side? Or is this something caused by me not wiping userdata (I doubt it unless it screwed with the APN, which looks normal).
hahajoker said:
Yesterday I upgraded to 5.1 by flashing the factory images (no userdata wipe). Everything is running great except messaging is all over the place (I'm on T-mobile). I never received duplicate messages on 5.0.1 and now I'm getting them constantly. Also, now when I receive MMS messages (using Google Messenger) I get the "failed to download - click to retry" crap all the time that fails to download. Again, this never happened on 5.0.1.
Is anyone else seeing these issues since upgrading? Is this a T-mobile issue on the server side? Or is this something caused by me not wiping userdata (I doubt it unless it screwed with the APN, which looks normal).
Click to expand...
Click to collapse
Yes, it's been noted that this is occurring, it's not just you.
discstu37 said:
Yes, it's been noted that this is occurring, it's not just you.
Click to expand...
Click to collapse
I saw posts reporting this as an issue for Sprint users but I hadn't seen any for T-mobile yet. Thanks for the heads up. I'm guessing if it's widespread than it's likely an issue on the carrier side.
If I remember correctly, people were able to correct the issue by toggling off the "enhanced lte mode" in carrier settings.
I've been having this issue too any one know if toggle enhanced LTE fixes the problem ?
dashraider said:
I've been having this issue too any one know if toggle enhanced LTE fixes the problem ?
Click to expand...
Click to collapse
This resolved the issue for me. Kind of a bummer though, since my wife has an HD voice capable phone and now we can't do it
squattingdonkey said:
This resolved the issue for me. Kind of a bummer though, since my wife has an HD voice capable phone and now we can't do it
Click to expand...
Click to collapse
Can't see how that would affect your sex life [emoji12]
Sorry, couldn't resist LOL
You know, I knew I was walking into that as soon as I hit post.
NOW HOWS YOUR PHONE TREATING YOU, YANK?
squattingdonkey said:
You know, I knew I was walking into that as soon as I hit post.
NOW HOWS YOUR PHONE TREATING YOU, YANK? [emoji14]
Click to expand...
Click to collapse
Haha! It's doing a GREAT job at holding the paper down on my desk!! [emoji106]
I turned off enhance LTE and I'm getting MMS from everyone but people on att weird
Yes!! Definitely an issue here. My MMS is all over the place. Some messages come through, others are dropping. If you try to dial "611" to connect to T-Mobile, it fails every time! Turning off enhanced LTE fixes the issue. Seems to be a carrier side problem indeed.
Exact same issues here. Also on tmobile, hoping they fix this soon.
Also have been getting duplicates and texts all over. Really hope its a server issue and not 5.1
Very sick of this error. I send double texts and get quadruple back. Stock unrooted 5.1 userdata wiped via fastboot.
Everyone, please comment on this bug report I filed with Google. This will help give us an answer.
https://code.google.com/p/android/issues/detail?id=160247&thanks=160247&ts=1426351942
Sent from my Nexus 6 using XDA Free mobile app
Another work around is to select LTE only in *#*#4636#*#*
---------- Post added at 04:32 PM ---------- Previous post was at 04:09 PM ----------
Forget suggestion just delayed it
T-Mobile was having issues yesterday. This was not Nexus 6 specific
I'm having the same issue to. I call 611 and it just says call ended. I also noticed my LTE signal is better however the speeds are horrible. I'm getting 3-5mbps where before 5.1 I was getting 15-20 mbps.
EmperorX said:
T-Mobile was having issues yesterday. This was not Nexus 6 specific
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Do you have some type of source saying they had issues??
Sent from my Nexus 6 using XDA Free mobile app
mortal300 said:
Do you have some type of source saying they had issues??
Sent from my Nexus 6 using XDA Free mobile app
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Well, I did Google searches yesterday when this was occurring for me and saw plenty of reports, including the Apple forums, lol. I wasn't able to receive text messages for hours after I was receiving duplicate for hours. Later in the evening I suddenly got over 30 texts that had been sent to me throughout the day. My fiance had the same issue on her moto x. Her parents had the same issues on their gs5s and had this weird Nokia message handling error when receiving MMS.

[Q] Dropped Calls

In the last few days I've had at least one dropped call per day on my S6. It doesn't make any difference if my recipient is on a cellphone or landline nor does it matter if I'm in the car on bluetooth or using the handset elsewhere. I did some searches and found others having the same problem, not so much with AT&T (mine) as opposed to Verizon and T-Mobile. Some say a factory reset cured the problem, but I hate to do it unless I have to. Just curious how others on AT&T are faring. My previous S4 never dropped any calls nor did my HTC M7 so I'm thinking it's not a network issue, but something in the phone itself.
I've never had a dropped call in the month I've had the device. I had my chubby cheek hang up on my mom once last week, but that's as close as it gets. My area gets pretty good coverage for att and tmobile though. I've yet to drop a call since joining at&t
My Black Galaxy S6 Edge 64gb module was dropping calls like crazy, and was still within my exchange period so I switched it out. Haven't had any dropped calls since.
Call and connection quality have been stellar for me. Only dropped calls I've had are when going through known dead spots.
Looks like the factory reset fixed it for me so all is good now.
rmc69 said:
Looks like the factory reset fixed it for me so all is good now.
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Have you had any dropped calls since your last post here? I'm having dropped calls often. I don't think a factory reset will help me because I wiped all data before flashing the rom I'm running. I may try a factory reset from within the settings menu if you haven't had any dropped calls since the 15th.
I've only had a couple dropped calls since then, but my problem now is that sometimes the other caller can't hear me, specially when I'm driving and on bluetooth through the car audio. It can't be the other caller because they were on a stationary, land-line phone. I checked out my mic by making a voice recording so the mic is fine. I just tried unchecking "Enable HD LTE Services" and I'll see what that does and report back. If it were not for the very nice camera, the annoyance of the dropped and muted calls plus the bad battery life would be enough to make me switch this phone. It's got to be a device-specific bug. My HTC M9 is running Android 5.0.2 and is rock solid and never dropped a call. Same with my LG G3. I would send in my S6 for repair, but I'm not sure what they would do. Not only would I get a refurb back, but it might do the same thing. If you've been following the threads, you might have seen that Sprint had to push a special update for it's S6 customers to fix dropped calls. Verizon customers are also having it bad (I'm on AT&T). It can't be all network issues though as like I said, my other devices including an LG G3 have never dropped a call.
Thanks for the response rmc69. I did uncheck the HD lte and it did not help me at all. Let me know if you have a different result. Thank you
The Sprint S6 and S6 Edge have the same problem. I have to turn off the LTE radio all together to have a usable phone. I couldn't send/receive text, I had dropped calls and a very poor signal. Once I turned the LTE radio off, all those problems went away. I realize this is not a fix but it's a workable bandaid for those that are having problems. Good luck to you guys.
Turning off lte did not work for me.
Robert, how did you turn off LTE? By going into the testing mode and changing it from there? Or were you simply referring to unchecking Enhanced LTE Services?
I think I figured it out from this thread, at least for AT&T
http://forums.androidcentral.com/samsung-galaxy-s6/518691-any-way-turn-off-lte-data-galaxy-s6-t-version.html
rmc69 said:
I think I figured it out from this thread, at least for AT&T
http://forums.androidcentral.com/sa...ay-turn-off-lte-data-galaxy-s6-t-version.html
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Click to collapse
I tried that, it did not work for me.
Sorry turning off LTE still didn't help. I guess the only alternatives now would be to wait for 5.1.1 and see what it fixes, or you may just consider asking for a replacement.
Sent from my SAMSUNG-SM-G920A using Tapatalk
rmc69 said:
Sorry turning off LTE still didn't help. I guess the only alternatives now would be to wait for 5.1.1 and see what it fixes, or you may just consider asking for a replacement.
Sent from my SAMSUNG-SM-G920A using Tapatalk
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Yeah that is what I'm afraid of. Every time I go to the at&t store it's a big hassle. Hopefully an update will fix our problems.
@rmc69, is your phone rooted and running a custom rom?
No; pure stock. It's also a 64 GB model. I'm wondering if there is a difference that could affect reception, i.e., is the antenna placement exactly the same. I changed my band to GSM Auto last night removing LTE and so far, I haven't had any dropped calls, but it's too early to tell. The biggest problem I'm having is that sometimes callers cannot hear me, especially in the car using bluetooth.
I am rooted running DennisRom. Yesterday I did a factory reset via the stock recovery and made 4 calls and did not have 1 drop. I'll see how it goes for a few days and report back.
Great! That's encouraging.
Bad news, I just called my wife and the call dropped before she could answer her phone. I think I may give up and get a different phone. I'm loosing hope.

Google Messages Bug

Interesting thing going on with Messages.
I have my AT&T Sim in my Huawei Mate 20 X. My Pixel 4 XL is on beside me using WiFi. But I'm not using it. It's just on.
I texted my wife a minute ago using my Mate, but her replies come to my P4XL, even though it does not have a sim in it. I tried to respond to her text using the P4XL, but it won't send. So, I replied using the Mate. All of her responses come to the P4XL, not the Mate with the sim that my texts originate from. Weird.
Not really a bug, I guess. Just an interesting thing.
Same thing happens here
Even if I have no service (international) but connected to wifi I can make and send calls and text
You're probably using RCS, or something is stuck as though you're using RCS.
dhorgas said:
You're probably using RCS, or something is stuck as though you're using RCS.
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Yep. @scienceguylabs
Turn off 'chat' features in messages.
Thanks, everybody. I turned off chat features and all is good. I wonder, though, why I could receive messages but not send???
scienceguylabs said:
Thanks, everybody. I turned off chat features and all is good. I wonder, though, why I could receive messages but not send???
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Dunno. Theoretically it should work. I send and receive text messages (and calls) all the time with only a Wi-Fi signal, but I've never pulled my SIM to test it. Hand in hand with Wi-Fi calling, RCS is a great thing. Not sure why one would want to switch it off.
v12xke said:
Dunno. Theoretically it should work. I send and receive text messages (and calls) all the time with only a Wi-Fi signal, but I've never pulled my SIM to test it. Hand in hand with Wi-Fi calling, RCS is a great thing. Not sure why one would want to switch it off.
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I agree. It's great.
I turned it off on the phone I'm not using. I have it enabled on my 20X, although, it doesn't work all the time. It gets stuck on "Connecting" a lot.

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