I use ok google all the time to send texts especially when driving. frequently i am getting an error where she says
"actually, i can't do that while the device is locked" after unlocking with fingerprint it isn't recognized that the device is unlocked for some reason
it seems to be a MIUI problem as there is a huge thread http://en.miui.com/thread-274084-1-1.html
anyone know a solution?
also, one suggestion from Google is to just turn on Trusted Voice so that you can use the OK Google command when the device is locked. when i turn this on the OK Google command does not work and is not recognized no matter what screen i'm on let alone with the device locked
anyone ran into similar problems with the Mix?
I have a similar issue...If I disable lock pattern and then re-enable it it will work. A bit of hit and miss really. Would love a proper solution if there is one.
bbourizk said:
I have a similar issue...If I disable lock pattern and then re-enable it it will work. A bit of hit and miss really. Would love a proper solution if there is one.
Click to expand...
Click to collapse
Same. I can't get it working from a black screen. My other devices will wake up and "listen". On the Mix, I have to activate the screen and then say ok google for it to listen. I did the resetting the lock screen and it did help get ok google to listen on the lock screen. So thanks for that.
I also have the same problem with the latest Google app but it works with version 4.92.16 except that I'm not able to use ok Google from screen off. I hope there's a solution to this
Not sure if i just haven't used OK Google enough yet, or if it has legit fixed the problem...but after converting google to a system app i have not run into this error yet with over 20 times using OK Google. we will see if it holds up.
did you have this problem before making it system app and went away after?
I figured this out.
Browse to Google App > Settings > Voice > "OK Google Detection" and enable "Personal results"
Kind of a workaround, since this allows actions when your device is locked, but works well for me.
I don't have that option for enable Personal results.
I only have
From the Google App
From Any Screen
Trusted Voice
While Driving
All four are enabled.
personal ressults has always been enable and still no joy.
I don't even have while driving.
Only three options.
I don't think it's a MIUI thing. It happens on my Google Pixel XL with the latest Nougat. Same message.
Related
Hey everyone so I've had my phone set up with Smart Lock with my Moto 360.. I also have it to be unlocked in Trusted Places such as my home. But just an hour ago it disappeared. Couldn't find a thread on this so maybe its just me?
Anyone else having this issue?
Edit: Only Thing I can think of is I updated to the New Google Play Services 6.5.88. Can anyone confirm this if you're on 6.5.87
Thank you!
When I updated mine it took away the face unlock specifically. I uninstalled all updates and reinstalled it again to get the functionality back.
mmolitor87 said:
When I updated mine it took away the face unlock specifically. I uninstalled all updates and reinstalled it again to get the functionality back.
Click to expand...
Click to collapse
Lol damn Uninstall is not highlighted... Meh
If you are on a custom ROM, then check the Google Services Framework database gservice.db. In the main table there is a switch field to enable hardware location smart lock.
The exact field name is:
location:enable_hardware_geofencing
It has to be set to true for trusted places to work. I have found that it is not always set to true and the smartlock trusted places function simply is not there.
Try clearing your data on google services framework if you don't have face unlock.
Hmm, I am on a custom ROM (Rastapop) and I don't have the Face Unlock feature (I have Smart Lock though). All my apps are updated. How can I check Google Services version, how can I update it and how do I get face unlock again?
I'm running 5.0.2 btw.
I have a XT1053 with stock 4.4.4 and have been having this problem for the last few months.
Somehow, the touchless control is now stuck behind my PIN lock. I have encrypted my phone, so the PIN lock is required. I used to be able to do things like "OK Google Now, what's the weather?" and Google Now would open and show me the weather, or send text messages. Basically the usual use, but recently the touchless control screen doesn't show when I say "OK Google Now", just the PIN screen. I can tell that the voice recognition is happening because Google Now will read me part of the weather, but usually gets cut off as the device goes to sleep before it finishes.
I'm not prompted to say or enter my PIN, I can enter it and get into the Google Now screen but not without using my fingers.
I haven't been able to find anyone else having this particular problem so I don't really know what to try. I've tried disabling Touchless Control, retraining, uninstalling updates (Moto Voice) all to no avail.
Anyone else seeing this? Any ideas?
Oh thank you. I was going nuts because I thought I was the only one. I posted on here as well and no one responded. I have been having this issue for the last few months ever since a Google search app update.
I have an exchange work account set up that forces me to have security on the lock screen. I have the pattern lock set up.
At this point I'm waiting for the lollipop update and hoping that it will fix that problem
Don't know why I didn't think of this before, I uninstalled updates to the Google App and everything is as it was before. If I can find a repository of various versions I will experiment to try and find which version broke.
Just FYI, I got the 5.1 update over the weekend. The updated Moto Voice app, and the latest Google search app are once again working together. I'm able to use the voice control without entering my PIN again.
Same here waiting paid off this time
Hi all,
I'm running into an odd issue on the N6, although other devices seem to have this as well. . .
I used to be able to use google now to set alarm, send message, etc while its locked.
Now, doing the same things, google now replies that it can't complete the task until device is unlocked.
Is anyone else running into this and is there any way around it?
Thanks!
Bump ... help please?
rom you are using? and android version?
it only happens when the device is locked with a password or something similar. If you disable that you're good to go.
Sent from my Nexus 6 using XDA Free mobile app
I have this issue. I can't set alarms or reminders unless I unlock the phone. The voice prompt tells me so. Quite annoying. Hopefully they remedy it with smart voice unlock soon
Sent from my Nexus 6 using Tapatalk
This updated feature now affects texts via voice now. I can no longer wake my phone from sleep and send a text unless the phone is unlocked. More of a reason to move to a moto x pure now. what a huge step back.
arts711 said:
Hi all,
I'm running into an odd issue on the N6, although other devices seem to have this as well. . .
I used to be able to use google now to set alarm, send message, etc while its locked.
Now, doing the same things, google now replies that it can't complete the task until device is unlocked.
Is anyone else running into this and is there any way around it?
Thanks!
Click to expand...
Click to collapse
Hi, I just saw your post and I was having the exact same issue. The only way I can get around it currently is by rolling back to an old version of the "Google App" which seems to encompass Google Now, Voice Search, Google Now Launcher, and most importantly the OK Google "always on" functionality.
I went back through previous versions testing the "OK Google call _____" (screen off & device locked) feature until I found where it stopped working correctly and the "4.9.22.16.arm" version is the last one that does work the way it is supposed to. You can find older versions of the Google App on Apkmirror. Hopefully they track down the root cause of the issue and fix it soon.
Ok I was able disable the OK google and it only listen when I press the mic icon. Now no matter what I do in the google app settings it's always listening. My only current option is to disable microphone permissions which isn't what I want since I can't press the mic icon and speak.
I had it setup on the note8 with android 9 to only listen when the mic icon is pressed. Got the note 9 did the same settings and it still responds when I say OK or hey google.
Currently have the microphone permissions disabled since my phone does NOT need to listen all the time. Is there a setting I am missing?
I had to remove the Google search widget to stop it from always listening. It is stupid that they removed the option to simply turn it off.
ChodaBoyUSA said:
I had to remove the Google search widget to stop it from always listening. It is stupid that they removed the option to simply turn it off.
Click to expand...
Click to collapse
Exactly. Disable the "Google" app improve the memory and battery usage, imo
Interesting, I disabled the Google app for about 30 minutes and could not use voice with chrome so turned it back on. The mic permissions are enabled but OK google is now disabled yet I can push the mic icon and use voice for searching again.
So its exactly how I want it but a very strange way to get there. I have no clue how this worked but it did.
Well after a restart and about 20 minutes it went back to listening.
That's odd - it's definitely off on mine, but I can't find where I deactivated it! I use Nova Launcher, and there is an option in the Settings under 'Gestures and Inputs' to disable 'OK Google hotword' - maybe that's how I did it? But 'OK Google' doesn't work anywhere on my Note 9 (did this to save battery and because I have a Google Home & Mini).
EDIT: And I do have the Google App installed.
Not sure what's going on. Google runs me around when I tired to ask them. I know exactly where the setting is and its disabled but still listens for the "OK google "
Personally I would love someone with influence to get attention to this but it seems a little hit or miss on setups so not sure. I have the mic disabled.
I did do a really stupid test if my device was listening and used let's say red flag words to see if anyone was listening. Ironically the words I used are related to an event happening in my city which was horrible timing on my part but semi proved to me no one heard it.
macgyver40 said:
Not sure what's going on. Google runs me around when I tired to ask them. I know exactly where the setting is and its disabled but still listens for the "OK google "
Personally I would love someone with influence to get attention to this but it seems a little hit or miss on setups so not sure. I have the mic disabled.
I did do a really stupid test if my device was listening and used let's say red flag words to see if anyone was listening. Ironically the words I used are related to an event happening in my city which was horrible timing on my part but semi proved to me no one heard it.
Click to expand...
Click to collapse
Early days.... maybe someone listened and now the search is on! Lol...
Also isnt it the same if I just turn off microphone assess under Settings >Apps> permissions? I just did and hey Google, or voice search etc all now dont respond....
william-johnson said:
Early days.... maybe someone listened and now the search is on! Lol...
Also isnt it the same if I just turn off microphone assess under Settings >Apps> permissions? I just did and hey Google, or voice search etc all now dont respond....
Click to expand...
Click to collapse
Yes that works. The only thing I don't want is it to disable voice in chrome app which this does.
The settings to disable OK Google are there but don't function and google themselves either don't understand what I am saying or don't want to admit the setting doesn't function as it should.
Kinsman-UK said:
That's odd - it's definitely off on mine, but I can't find where I deactivated it! I use Nova Launcher, and there is an option in the Settings under 'Gestures and Inputs' to disable 'OK Google hotword' - maybe that's how I did it? But 'OK Google' doesn't work anywhere on my Note 9 (did this to save battery and because I have a Google Home & Mini).
EDIT: And I do have the Google App installed.
Click to expand...
Click to collapse
macgyver40 said:
Ok I was able disable the OK google and it only listen when I press the mic icon. Now no matter what I do in the google app settings it's always listening. My only current option is to disable microphone permissions which isn't what I want since I can't press the mic icon and speak.
I had it setup on the note8 with android 9 to only listen when the mic icon is pressed. Got the note 9 did the same settings and it still responds when I say OK or hey google.
Currently have the microphone permissions disabled since my phone does NOT need to listen all the time. Is there a setting I am missing?
Click to expand...
Click to collapse
william-johnson said:
Early days.... maybe someone listened and now the search is on! Lol...
Also isnt it the same if I just turn off microphone assess under Settings >Apps> permissions? I just did and hey Google, or voice search etc all now dont respond....
Click to expand...
Click to collapse
Kinsman-UK said:
That's odd - it's definitely off on mine, but I can't find where I deactivated it! I use Nova Launcher, and there is an option in the Settings under 'Gestures and Inputs' to disable 'OK Google hotword' - maybe that's how I did it? But 'OK Google' doesn't work anywhere on my Note 9 (did this to save battery and because I have a Google Home & Mini).
EDIT: And I do have the Google App installed.
Click to expand...
Click to collapse
macgyver40 said:
Ok I was able disable the OK google and it only listen when I press the mic icon. Now no matter what I do in the google app settings it's always listening. My only current option is to disable microphone permissions which isn't what I want since I can't press the mic icon and speak.
I had it setup on the note8 with android 9 to only listen when the mic icon is pressed. Got the note 9 did the same settings and it still responds when I say OK or hey google.
Currently have the microphone permissions disabled since my phone does NOT need to listen all the time. Is there a setting I am missing?
Click to expand...
Click to collapse
william-johnson said:
Early days.... maybe someone listened and now the search is on! Lol...
Also isnt it the same if I just turn off microphone assess under Settings >Apps> permissions? I just did and hey Google, or voice search etc all now dont respond....
Click to expand...
Click to collapse
It's not easy to find the option to turn off the Google assistant, but it's there.
Settings > apps > (three dots menu) default apps > device assistance app
You'll want to change "device assistance app" to "none" and then "voice input" to "Google". The you should be all set.
To go a step further, you can disable the Google assistant from running at all on your device.
Google app > "more" (lower right hand corner) > settings > Google assistant > assistant
Then, at the bottom you should see "assistant devices" with "phone" listed. Select phone and then toggle Google assistant off.
This should do the trick.
Bober_is_a_troll said:
It's not easy to find the option to turn off the Google assistant, but it's there.
Settings > apps > (three dots menu) default apps > device assistance app
You'll want to change "device assistance app" to "none" and then "voice input" to "Google". The you should be all set.
To go a step further, you can disable the Google assistant from running at all on your device.
Google app > "more" (lower right hand corner) > settings > Google assistant > assistant
Then, at the bottom you should see "assistant devices" with "phone" listed. Select phone and then toggle Google assistant off.
This should do the trick.
Click to expand...
Click to collapse
I was able to do the first part of device assistant app to none. The voice input option doesn't allow me to pick just google option.
Either way this has solved my issue and is now working they I want it to. Going to try a restart and see if it persists unlike my previous attempt.
Thanks again for finding this.
I like having the search widget and be able to type or voice input my search if I don't know how to spell something. With all the news of companies admitting they listen and record voice stuff having my device always listening is very unsettling. I guess it's a little paranoid but I live in a bad part of my city and I really don't want to be red flag because I walked by a drug deal which happens all to often.
That's strange, because that exactly what it should do when you disable Voice Match, since it is said that's it's actually the "anywhere OK Google listening".
Try deleting your voice imprint on the same setting page too maybe.
I wonder why is working fine on my phone and not on others.
Nastrahl said:
That's strange, because that exactly what it should do when you disable Voice Match, since it is said that's it's actually the "anywhere OK Google listening".
Try deleting your voice imprint on the same setting page too maybe.
I wonder why is working fine on my phone and not on others.
Click to expand...
Click to collapse
I have no saved voice imprint saved. At least someone was able to find a work around that was a to do what I wanted.
I upgraded the S21 ultra to Samsung 12.
When I did it wouldn't let me use siwftkey keyboard, voice typing, and I lost the google voice features.
I played with every in language input I could find. Nothing worked.
I went to apps and I uninstalled Google back to factory settings. Then everything worked fine. I even turned off Google updates in play store so I can use voice typing and bluetooth voice dial.
Overnight for whatever reason it all stopped working again. I updated Google, it didn't work, and then uninstalled it again and it worked.
There has to be some trick I am not figuring out because it should work without having to uninstall Google. Any advice would be appreciated.
use other keyboards for now
It did the same for the Samsung keyboard.
I don't think it is a keyboard issue. I think it is something with Google. I'm far from an expert but that's what it seems. I just don't know the work around.
Am I lucky to not have received the update yet? Anyway, I would troubleshoot this by doing a backup first. Then trying to use Safe mode.
Maybe even go back into recovery and clear the cache.
The end game would be a factory reset.
That's if you're impatient like me.
I restarted the phone and everything is now normal
jkhawk said:
It did the same for the Samsung keyboard.
I don't think it is a keyboard issue. I think it is something with Google. I'm far from an expert but that's what it seems. I just don't know the work around.
Click to expand...
Click to collapse
go to settings > apps > enable show system apps > search for "speech services by google" > turn it on if it's disabled
I am having the exact issue after the update to Android 12. Microphone works on calls but "hey Google" does not respond, voice recorder doesnt hear my voice, keyboard voice input doesnt work. Did a factory reset still no luck. Checked "speech services by google" and it is enabled.....What to do? If I could get into the secret menu and check my microphones (I understand there are 3 of them) I would but no secret codes seem to work. Help!
SiNJiN76 said:
Am I lucky to not have received the update yet? Anyway, I would troubleshoot this by doing a backup first. Then trying to use Safe mode.
Maybe even go back into recovery and clear the cache.
The end game would be a factory reset.
That's if you're impatient like me.
Click to expand...
Click to collapse
I won't "take advantage" of the update yet, every other post reflects users having issues with Android 12 One UI 4.0. No excuse for releasing this version with so many glitches.
rebos123 said:
I am having the exact issue after the update to Android 12. Microphone works on calls but "hey Google" does not respond, voice recorder doesnt hear my voice, keyboard voice input doesnt work. Did a factory reset still no luck. Checked "speech services by google" and it is enabled.....What to do? If I could get into the secret menu and check my microphones (I understand there are 3 of them) I would but no secret codes seem to work. Help!
Click to expand...
Click to collapse
Try using the diagnostic test. It's under. Battery and device care. It tests all sensors and stuff.
thank you so much!! I never saw that area! It confirmed that mic1 is not working.
Post Nine said:
go to settings > apps > enable show system apps > search for "speech services by google" > turn it on if it's disabled
Click to expand...
Click to collapse
Thx, works well!