Database Develop

Email / Exchange

Having a few problems with email. I can't find any way of managing email accounts in WM6. I am currently trying to sync with my companies exchange server. I have all the details I need but when I try to add an email address via Start > Messages > Messaing > New Email account" I get stuck.
It asks me for my email address. I uncheck the 'find settings on the internet' box thing. It then asks for my name and pop3/imap4 server address. I assume this is trying to setup the wrong type of email as I was expecting to be able to select 'Exchange Server' but I am not getting the option to do so.
Am i doing something retarded?
Thanks
Jon

To connect to exchange server directly you go to active sync on your device and "Configure Server"

Don't know what your doing but for me it works fine.
Exchange for skool mail.
Pop3 for Mobile private website mail.
Outlook sync for Private website mail.

It gave me the option the first time I did it but not anymore. Is it only possible to sync with one exchange server and that I have to delete the first attempt before trying to add another?
Also, is there a way of managing the email accounts in WM6 as I want to delete a couple of test accounts I have been playing with and cant seem to find out how to get rid of them.
Thanks
Jon

Open an email or SMS account.
Tap Menu, Tools, Options.
That takes you to a screen where you can add or delete accounts as well as change connection settings for them.

m1ddy said:
It gave me the option the first time I did it but not anymore. Is it only possible to sync with one exchange server and that I have to delete the first attempt before trying to add another?
Click to expand...
Click to collapse
You can only sync with one exchange server.

Think I have most things sorted now. The only issue I cannot resolve is I am not being alerted when a mail arrives in my live messenger account. I get the alert when it lands in the inbox but am not being alerted if one of my message rules sends it to one of my custom folders.

Microsoft Outlook Web Access help needed.

Hi,
My law school uses Microsoft Outlook Web Access (OWA) for e-mail exchange and I am having a bit of difficulty getting it to connect to my ATT Tilt (w/ 6.1 default rom).
The main problem is that unlike my Gmail, the OWA doesn't have any options for enabling forwarding/POP/IMAP.
A faculty member of the IT department had sent out an e-mail last month with instructions on how to sync the OWA with IPhones and I tried to follow his instructions, but the problem I am now running into is that the Tilt requires a server name (I believe it is mail.uchastings.edu) and a domain name (?????).
I would appreciate any help if someone can help me with this. The server will not get the settings itself since I can't enable POP or IMAP.
I set almost everything perfecting, except when I tried to to connect to download mail, it would take me to the page that requested my username, password, and domain name. So i believe I am putting the domain name incorrecting since I tried a variety of my login.

Are you trying to use active sync? That is what it sounds like

netboy said:
Are you trying to use active sync? That is what it sounds like
Click to expand...
Click to collapse
I don't mind using activesync (although I prefer to be able to use the internet to access my mailbox).
I know you can access it through the web because when I attempted to get it working, I followed the following steps:
1. Clicked on Outlook e-mail
2. Server address: mail.uchastings.edu
3. Fails to obtain settings
4. I tell it that it is an Outlook server, not internet e-mail
5. Username: myusername
6. Password: mypassword
7. Domain: ????? (don't know what to put)
8. Asks me what items I want to sync (Mail, Contacts, Tasks, Calendar)
9. I click on Send/Recieve and it takes me back to the screen which asks for items 5-7.
That is the problem I am having and I believe it is probably the domain name that I am messing up on since I have tried to do a variety of my username and it won't work.
The e-mail server (OWA) is Microsoft Outlook, but it is inside a webbrowser. When I click on options, it won't give me a Pop/Imap option so I have to set it up as an outlook e-mail.
Hope that clears some items up.

You cannot sync Outlook Web Mail with Pocket Outlook in standard POP3 style. You would have to setup either Exchange Push Mail, or just log in to OWA using Pocket IE (gag).
The iPhone is able to sync using the Exchange protocol with its latest firmware that shipped at the launch of the 3G iPhone.
-Edit-
You need to uncheck the option for Outlook to auto detect your settings, and then select Exchange server from the options. I would then contact your school's IT department and ask them for the settings required to setup your phone to sync.

tilt4life2 said:
I don't mind using activesync (although I prefer to be able to use the internet to access my mailbox).
Click to expand...
Click to collapse
by active sync I meant wireless active sync through exchange. I would confirm the server address with the IT department and you will also more than likely need a certificate if SSL is used which it should.
domain I would imagine would be uchastings
From my experience with wireless activesync the certificate is 99% of the problem

Thanks guys for all the help. There is a guy at the IT which I have been e-mailing who is helpful, but the problem is he doesn't have a Tilt so he doesn't know the actual set up. I can post his set-up (which shows the servers, etc step by step) if that might be a bit more helpful to you guys also. I am hoping that once I get a chance to go up, I could meet him in person and see whats going on.

wireless active sync is all the same for windows mobile devices. The only thing that is different is that on wm6 devices importing the ssl certificate is a whole lot easier.
what is your the url for your owa?
the server name should be the same url minus the /owa part
for example if its blahblah.com/owa the server would be blahblah.com
be sure to ask for the certifcate

netboy said:
wireless active sync is all the same for windows mobile devices. The only thing that is different is that on wm6 devices importing the ssl certificate is a whole lot easier.
what is your the url for your owa?
the server name should be the same url minus the /owa part
for example if its blahblah.com/owa the server would be blahblah.com
be sure to ask for the certifcate
Click to expand...
Click to collapse
The url for the e-mail is owa.uchastings.edu.
When I got my first e-mail from the IT department exampling how to obtain access to the e-mail server, I was told that for the first time, my username for the e-mail would be uchastings\username. However, now I just user the username without the uchastings\ part to access my e-mail.
Also, would the server be owa.uchastings.edu? The IT rep told me it would be email.uchastings.edu.

Try This
For username just type the username without the domain.
For the domain try uchastings.local and see if that works.
And make sure that the box for SSL connection is not checked.

you might also try a program called Chronobis to sync Outlook OWA to your device.
Its very basic, but gets the job done

NotATreoFan said:
You cannot sync Outlook Web Mail with Pocket Outlook in standard POP3 style. You would have to setup either Exchange Push Mail, or just log in to OWA using Pocket IE (gag).
Click to expand...
Click to collapse
Not sure where you get this idea? POP3 and IMAP would work just fine if it's enabled, and more importantly, is exposed to the internet. It's not as nice as push email and most companies would not bother to expose it to the internet, but that doesn't mean it can't be done. He may not have access to it on his server but there's no technical reason it can't be done. It's just a standard pop3 and imap server using the standard protocols.

I would like to thank everybody for all the help and I was able to fix the problem with some help from a OWA forum.
The problem I was having is that the username should have been the username alone and then the domain name was just uchastings. That was it.
I have one more question I am hoping someone can help me with.
I use Microsoft Outlook 2007 on my laptop also since I can just connect my school mail and Gmail on there.
When I first connected my ATT Tilt to my laptop, it asked me what I wanted to sync and I choose Contacts, Calendar, Tasks, and Notes. Then I setup my Tilt with the school's outlook web access. It also asked what it should sync and I choose Contacts, Mail, Calendar, Tasks, and Notes.
Now on my Outlook 2007, when I choose Contacts, Calender, or Tasks, it gives me two options for each. For example in contacts, it has Contacts and Contacts from Personal Folder. Same for Calendar (Calender and Calendar from Personal Contacts) and Tasks.
Now my question is that are these two connected or is one from my Tilt and the other from Hastings OWA? If I choose to delete one, say from the OWA, will it affect the other? I am asking because all the items in each place (ie Calendar and Calendar from Personal Folder) are the same.
Thanks for the help once again.

Help me figure out how to synchronize emails properly

I've looked around a lot but I can't find this specific issue mentioned.
My Diamond currently syncs well with my outlook, which receives emails from a few accounts and aggregates them in one inbox. This is good because I'm able to take them with me anywhere.
What I want is for the Diamond to also be able to download mail from my gmail account - which it does without a hitch - but this means I won't get that email in my desktop inbox. When connecting the device and starting activesync, it will pull new messages from my desktop index, but instead of moving the gmail stuff to the desktop, it just deletes all messages completely and there's no trace of them anywhere.
Is there a way to attach an account to the "outlook inbox" so that the gmail mails I download are added to it instead of to a new account? If not, is there any way to synchronize that new account to my desktop inbox instead?
This sounds very trivial, but I can't get it to work.
I am using Dutty's latest ROM (3.6b).

Email settings...
Have a look in your email settings on your device for your gmail account. At the bottom of one of the pages you'll see underlined 'Advanced Settings'. Tap on this and change the setting to 'Leave on server'. This way, you can receive it on your device, but when you check your mail back at your desktop, it will be there too.
Look under Send/Receive Settings?

That's the option currently set, and it does indeed leave the messages on gmail, but they are not automatically downloaded to my desktop if they were already downloaded to the Diamond.
I don't understand why it doesn't synchronize them with outlook on my computer...

Oh?
Spiral Architect said:
That's the option currently set, and it does indeed leave the messages on gmail, but they are not automatically downloaded to my desktop if they were already downloaded to the Diamond.
I don't understand why it doesn't synchronize them with outlook on my computer...
Click to expand...
Click to collapse
I'm sure why that is then. I use Tiscali email, and that downloads to my desktop whether I've already viewed them on my device or not. Perhaps someone else who uses gmail can help you... strange

in gmail, even if u leave the emails in the server, they wont be downloaded more than once. i know that, i am using a gmail account with my office pc as well as my home pc. and if i download an email from gmail using one of the two pc's, i cant download it again using the other pc, unless i go into the gmail server and "refresh" all emails making them as new. Same of course applies if you use a win mobile system.
Solution? yep and pretty simple. Have a new account in an exchange server, which can sync with your diamond. Have all your emails forwarded to this account. My diamond syncs only with my push-emailing exchange server, whilst all other accounts of mine are set in order to forward copies to the exchange server.
dunno if i made myself sufficiently clear... ?

How do I uhh.. set up an exchange server?
Is it seriously impossible to synch email I receive on the phone with desktop outlook? This is stupid. :/ One of the reasons I got the phone was that I could get emails everywhere, but it's useless if not only it doesn't synch it with the computer, but it deletes these mails automatically.....

Spiral Architect said:
How do I uhh.. set up an exchange server?
Is it seriously impossible to synch email I receive on the phone with desktop outlook? This is stupid. :/ One of the reasons I got the phone was that I could get emails everywhere, but it's useless if not only it doesn't synch it with the computer, but it deletes these mails automatically.....
Click to expand...
Click to collapse
i opened an account in a microsoft exchange server, to which i forward all my emails from other accounts. Also all my contacts and to-do list are in this exchange server, and are sync together with outlook in my other two computers (+diamond). I do so not just for sync but also because this is the best way for getting push-emailing... meaning my diamond gets the email right in the moment i receive it.
btw u can get a free email account in the following exchange server: http://live.mail2web.com/

Do you have imap enabled or just pop3? If you let the phone automatically setup your email then it will automatically chose pop3. Don't enter your email adress when configuring your gmail because it automatically sets up everything. Just enter something like [email protected] and it should give you the option to choose imap.
And make sure your computer also uses imap.

Get Your Live (Hotmail, Live, MSN, etc.) Email Without Using Live

Microsoft FINALLY opened up the POP3 ports for Hotmail, Live, MSN, etc. accounts. That means that we can get our email on our devices again without installing that stupid Live program.
This is especially great for me because the newer version of the Live Mobile program was crashing my Manila and freezing my email tab so I had to uninstall it.
I just set up my hotmail account and it worked immediately.
Here's what you need to do:
1. Create a new mail account
2. Don't put the real domain. For example, for hotmail, I put "hormail" because the device will automatically tell you to go to live.com to set it up. You can change your email address after you put in the server settings.
Here are the settings:
POP server: pop3.live.com (Port 995)
POP SSL required? Yes
User name: Your Windows Live ID, for example [email protected]
Password: The password you usually use to sign in to Hotmail or Windows Live
SMTP server: smtp.live.com (Port 25)
Authentication required? Yes (this matches your POP username and password)
TLS/SSL required? Yes
Click to expand...
Click to collapse
Do all of this and click "Finish" then go back in and change your email server back to what it should be.
Click Send/Receive and you will get your mail.
Thanks to Lifehacker.com for the news.
http://lifehacker.com/5151551/hotmail-enables-pop3-for-us-users

This is great! Thanks for posting this, now I can free up a few megabytes on my device. I have always hated that I couldn't check my email on older devices that didn't support the live application, like my Mobilepro 900C. I was never a fan of the live app anyway, as I could never choose what happened to my mail on the servers if I deleted it on my device. Thanks,
Dave

How to get *all* sent emails to show up
Thanks for the heads-up regarding this. I'd heard Hotmail were going to offer a more standard form of POP/SMTP access one of these days. I've configured my Kaiser accordingly and it shows all my received emails fine and emails I've sent from my Kaiser fine but emails I've sent from my desktop PC do not show up in sent emails on the Kaiser. Is this what others are getting as well? How do I get all of my sent emails to show up as well?

Yea, only emails sent from the device will show up.
Glad to see other people find this useful as well.
You're welcome.

thank you so much
thank you so much i have wanted to have both of my hotmail accounts on my device for ages.

josefcrist said:
thank you so much i have wanted to have both of my hotmail accounts on my device for ages.
Click to expand...
Click to collapse
No problem. I'm really glad to have my hotmail back also.
For some reason, I can't get this working in Thunderbird on my laptop though or even on Outlook.

-haze- said:
No problem. I'm really glad to have my hotmail back also.
For some reason, I can't get this working in Thunderbird on my laptop though or even on Outlook.
Click to expand...
Click to collapse
hmm well good luck with that.

Synchronizing folders
I'm can setup my MSN e-mail accounts using the method mentioned earlier.
However, none of the my personal MSN e-mail folders show up for me.
They do if I set up the MSN e-mail using HTTP protocol (and use Adrian HTTPMail Provider) instead of POP3 protocol.
Does anyone know how to get the personal e-mail folders to show up and synchronize using POP3?

-haze- said:
Microsoft FINALLY opened up the POP3 ports for Hotmail, Live, MSN, etc. accounts. That means that we can get our email on our devices again without installing that stupid Live program.
This is especially great for me because the newer version of the Live Mobile program was crashing my Manila and freezing my email tab so I had to uninstall it.
I just set up my hotmail account and it worked immediately.
Here's what you need to do:
1. Create a new mail account
2. Don't put the real domain. For example, for hotmail, I put "hormail" because the device will automatically tell you to go to live.com to set it up. You can change your email address after you put in the server settings.
Here are the settings:
Do all of this and click "Finish" then go back in and change your email server back to what it should be.
Click Send/Receive and you will get your mail.
Thanks to Lifehacker.com for the news.
http://lifehacker.com/5151551/hotmail-enables-pop3-for-us-users
Click to expand...
Click to collapse
Man good looking for this -haze-. I read so many post here & there but yours did it for me!! Yea Yea..

best info ever
Thanks for posting this information. I have been searching for just this trick for quite a while and works like a charm A+

info is good but..
i cant still done this on my handy.
oh iam so silly

Q: Exchange Email goes as Text / How to access Exchange Address book.

Hello guys, I have a quick question. I am using Outlook Web Access to sync with my work Exchange 2003 account.
When I draft a new mail and send it to my exchange account. The mail is received normally (I meant Rich Text or whatever you want to call it). In other words I have all the Font formating options available when I reply that email.
But when I reply to an email via my device, it is sent as plain text. I hope you guys can understand what I am saying here.
Is there a way to make sure that my emails always go in rich text instead.
My other question is... How do I search my Exchange address book. In WM6.5, compose new email in my exchange account and I hit on the 'To', it use to open up the Exchange address book. I am not sure what is the process on the WP7.
Any help is greatly appreciated.

If I send an email from the phone to my Exchange mailbox it arrives as HTML when opened in Outlook 2010.
Also, when sending an email from the phone, as soon as I start typing in the To field I get a list of matching names in a box below as well as the option "search Outlook Directory" - which actually means search the Global Address List

konnexion said:
If I send an email from the phone to my Exchange mailbox it arrives as HTML when opened in Outlook 2010.
Also, when sending an email from the phone, as soon as I start typing in the To field I get a list of matching names in a box below as well as the option "search Outlook Directory" - which actually means search the Global Address List
Click to expand...
Click to collapse
Thank you for your response.
I am not getting the option for Search Outlook Directory when I start typing a name in the address book. I just get the list of names from my phone book.
Is your Outlook Sync via Outlook Web Access or directly with your exchange via your company's support?
Regarding the HTML mail... Well, If I'm sending a new email from my phone, it does send the mail in HTML format. But when I'm replying to an email, it sends it in Text format.
Can you clarify the above. Thanks.

I'm connecting directly to Exchange 2010 using Exchange Activesync.
Outlook always honours the format of the original email when replying - is this maybe what you are seeing with the email client on the phone ?

konnexion said:
I'm connecting directly to Exchange 2010 using Exchange Activesync.
Outlook always honours the format of the original email when replying - is this maybe what you are seeing with the email client on the phone ?
Click to expand...
Click to collapse
Hmm... I think thats the difference. I set it up by selecting the Outlook option instead of going Advanced and Using Exchange Active Sync. Actually I did not even know that option was there until you mentioned it.
I'll try that route and get back to you.
EDIT: Well, the issue is the same. I still cannot get to search the Exchange Address book / Global address book. The only difference I see from your set up to mine is, that you are syncing to Exchange 2010 while I am Syncing to Exchange 2003.

No, I also chose the Outlook option.

Well, the issue is the same. I still cannot get to search the Exchange Address book / Global address book. The only difference I see from your set up to mine is, that you are syncing to Exchange 2010 while I am Syncing to Exchange 2003.

Exchange 2010 has many changes over 2003 and support for mobile devices, you probably cannot access the GAL in the same way as 2010 presents it to mobile devices.
My HD2 never integrated it but I could search it - the EAS client for Andriod allowed me to search that address space on Ex2003/2007 - I assume 2010 improves this support in WP7.