Database Develop

[Q] Soft Keys Not Working

This is my second SGS with this problem and I am trying to determine if it is common or if I am just monumentally unlucky.
During normal use the bottom soft keys (menu and back) will become non-functional. One will stay lit and one will go out, but both will cease to work. Everything else on the phone is still responsive, sometimes the keys 'revive' themselves after a short period of time, other times I need to lock the phone to get them back.
I got this phone (a replacement) on the 6th, and this started on the 12th and has been happening more and more often ever since. Has anyone else seen this or have an idea what it may be? Or is this phone is destined to be my 2nd DOA in a month?

Here is a video showing the problem: '
you tube.com/watch?v=1s-wqWsHaIs

That is definitely not normal behaviour.

Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s

hol17 said:
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
Click to expand...
Click to collapse
FYI: Samsung support told me to return my phone.
It is almost like one of the soft keys gets stuck 'down', because it is the same behavior if you just hold down one of the keys. Mine seems to happen more when bluetooth is on and it comes and goes in spurts; good for an hour, bad for an hour, etc.
ETA: I am sure now that the soft keys are getting 'stuck down'. I have seen it 3 times now where I would press the left soft key and the light on the key will remain out, then after a second or so the quick search screen comes up and the left soft key light is still out.

any solution to this problem? i seem to have a slightly different issue
this just happened to me recently everything was working fine until this morning when i tried to press the menu and back buttons it wouldnt work, although the buttons light up and is registering my actions when i press them the light turns off and let go is lit up again.
could this be a software issue or something conflicting with my lednotification mod?
please reply ^_^

I've got the exact same issue with my soft keys getting stuck too. Just started a couple days ago, phone's less than a month old. I was also told to take my phone in for repairs.
Oh one tech support guy told me that Froyo might fix it... I'm kinda hoping for that, seeing as how this issue isn't exactly 100% reproducible for the warranty service department

I have the same problem its almost like the soft key is being held down, anyone find a fix for this?

Add me to the list
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!

robcarey said:
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
Click to expand...
Click to collapse
Lock it back and go again.

I know this post it's a bit old, but i was harvesting the web looking for an answer to my problem that seems to be the same posted here.
I have a i9000T with eclair 2.1 and soft keys get stuck now and then. I couldn't find a way to reproduce this behaviour.
Recently (yesterday) i flashed a new 2.3.3 firmware hoping this curse to end. The problem seems to persist, but in some situations that i asume for a bad flashing (i didn't repartition neither wipe the phone before flash).
Anyway, can anybody tellme if this is a software or hardware issue? I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.

cknu said:
I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
Click to expand...
Click to collapse
Only one way to find out mate.
You need to flash a 2.1 rom that consists of 3 files. 512 pit and re-partition.
Should get you back on track again.

I did flash it again with the 2.3.3 JVH, a few moments ago. Also did a repartition and wipe data and cache. It seems nice, but in a few minutes the same happend. Now, when i press the menu button it takes a nice screenshot of the phone. xD
I need to flash to a 2.1 version? Why is this? I thought flashing with any rom will work.
Thanks.

Solution to this problem!
Hey all - I found a solution to this problem - I can confirm this has fixed the problem on TWO phones for me - read the whole thread as this fix doesn't like custom firmwares, but works fine with all the regular FWs I've downloaded.
Works perfect - and simple fix!
http://forum.xda-developers.com/showthread.php?t=869492

^^^
Do not do this unless you have a i9000m. You will break your buttons.

electrotune1200 said:
^^^
Do not do this unless you have a i9000m. You will break your buttons.
Click to expand...
Click to collapse
Too bad i didn't see this before
I have I9000T used this 2663 method and now my soft buttons doesn't work anymore...
Didn't find a clear solution in the forums so i want to ask, like i said my phone is a I9000T with official 2.2.1 (UBPJA) rooted using SuperOneClick and unlocked editing the nv_data.bin file.
I was thinking on doing a hard reset to get back to the factory defaults but i see many ways of doing it that it gets confusing... i see peolple doing it through the privacy menu but i think that only erase data and doesn't restore anything OS wise, also see other people doing it using volume + home + power and selecting later clear storage, i think this is the same that the option in the privacy menu, and finally i see some people typing this code *2767*3855# what is the proper way to get back to the original OS in my case?
Thanks in advance...

[Q] display keeps freezing

Hello all,
My incredible s freezes, I would then need to press the power button (to put screen into sleep) and then wake it up then it's good again (not restarting).
Any idea whats this all about?
Did someone else have the same problem? what should i do next, how can i find out if its software problem or hw?
thank you all for the help
PS: i tried soft reset and hard reset, nothing helped, could it be that i need to change the touch screen DIGITIZER?
PS2: i was searching how to do a factory reset....
From the main home screen, tap menu
Tap Settings, then Privacy
Tap Factory data reset
Tap Reset phone
Enter your password if required, then tap Erase everything to confirm
in my Privacy menu i dont have Factory data reset, whats wrong with this phone? i just did upgrade, using Adroid 2.3.3, Sense 2.1, SW no 2.30.405.1
found out that the factory reset thing is in SD & phone storage menu

i did a factory reset but its still happening
help please

maybe a new display would fix this?
what else could i try before i spend money on this issue?
HBOOT: 1.13
RADIO-3805.06.03.03
Android 2.3.3 official ROM
should i try to S-off it and install a custom ROM?
im afraid that it might freeze and break

ripnix said:
maybe a new display would fix this?
what else could i try before i spend money on this issue?
HBOOT: 1.13
RADIO-3805.06.03.03
Android 2.3.3 official ROM
should i try to S-off it and install a custom ROM?
im afraid that it might freeze and break
Click to expand...
Click to collapse
Is it under warranty?
If so I'd bring it back, if not i'd go the custom ROM route.
The fact that you can turn it off/on again and the issue is fixed makes me think it is software related.

I agree with scoobysnacks, i would do the same

most probably software related. i normally use "keyboard from android 2.3" app from the market, back in those sense 3.0 days it worked brilliantly but when i flashed any sense 3.5 roms, the a and k keys become not very responsive. the result?
my texts turn into something li(k)e this. no (a)'s and no (k)'s.
in the end i changed to go keyboard and everything works well again

thank you guys for the advice
as i sad before i hard-reset the device, and the problem is still there, even more i noticed that in some cases the upper part of the display gets numb, doesn't respond to the touch/finger ... again after i turn off the display and back on it works... also when i write texts (horizontal aligned) the left part of the keys aren't working or it just pushes the wrong ones.... i tried to do the calibration thing, but no change
i installed go keyboard and no change,
i just cant write 'w', when i touch the W in the go-keyboard it will write E or Q
whats wrong whit it?
i did S-OFF, and rooted the IS, now ill have to find a quick/light ROM to run on it
any suggestions? for a stable/ light and quick ROM?
ill do this test and if still nothing works ill changed the display, right? any other suggestions?

i did it, i flashed a custom ROM, Android Revolution HD
problem still exists
some more details:
when i keep it in landscape position, and try to write a message
the keys: w d x , are not responding, so every time i try to touch them, a neighbor key activated
any other solutions? before i go and order a new touch screen digitizer?

please, any other solutions? before i go and order a new touch screen digitizer?

ripnix said:
please, any other solutions? before i go and order a new touch screen digitizer?
Click to expand...
Click to collapse
Wondering what will you get if you use swype keyboard..
perhaps touch screen digitizer really need a change then if all not working.

I've got the same issue. The freeezing happens in all screens, and requires the power button to be returned to operational state. This is on a stock IS 2.3.3 ROM.
next i will try S-off, rooting and custom ROM, and see what happens. I can't see how this would be a hardware (digitizer) issue as it comes and goes. Is a little frustrating, and since I bought it used, I have no warranty.

Same issue here too i thought i was alone with that issue, posted in trinity forum.
I'm getting some random lock-ups even sensitive buttons and touchscreen don't respond, It goes away going to sleep and going back, it's so frustrating while web browsing for example
Am I Alone with that issue, or this is sign my CPU is dying?
Click to expand...
Click to collapse
Let's fight together with that problem

Well, completely wiped and installed a new ROM, still the same freezing issue. I've oredered a new digitizer, so we'll see if that works.

New digitizer didn't work either. Gonna try a new kernal, after that, I give up!!

Hi amigo, I face the same problem, maybe this rom is not very stable.

Tried a different Kernel, and still the same issue. I've tried everything I can think of and this phone still seems to randomly lock-up.

[Q] LCD BLACK BUT STILL FUNCTIONAL BLIND, MAJOR KEYS still lit up

First of all running stock Droid 3 Rooted Flashed to cricket
with all the fixin's, Bootstrap, CMW, ... etc....
:edit ... Now with safestrap.
_________________________________________
I noticed after taking my phone out of my pocket while trying to turn it on from normal off screen while on that it wouldn't show up the light still indicated it was working I can even turn off the phone.
Taking the battery out and back in semi fixed this but only to the extent where when the phone is turned on the moto logo doesn't appear but the droid eye does.
whence at the booted screen if I were to let it go black it has a chance to not stay on unless I RIGHT after it boots unlock it and keep it lit,
(but)
the main problem I noticed was it really only did this after lets say I was typing or doing anything with the qwerty board open and perhaps I let the screen turn off after a minute,
when I try to wake it up it stays black. EVERY TIME like most of the time,
it has to do with the keyboard being open when the screen goes to sleep.
WHAT IS WRONG *pulls hair out*
_________________________________
I can't say when but I've looked everywhere
tried uninstalling every app but the essentials,
then restoring to my first restore which was after my first initial root.
Tried factory reset,
Tried flashing back to stock,
yeah I think this counts for as much as I've gone insane looking for an answer for.
I have been told this sounded like a software issue so all I'd need to do is re install like I did when flashing back to stock THIS MORNING.
____________________________________________________
I need help to identify somehow if this IS or IS NOT a software/hardware problem.
and an answer to help me fix this would be nice as well thank you.
I know I am supposed to be brief but putting in all that into google and into every forum I have delved just isn't going to put it the way it needs to be said.
______________________________________________________
______________________________________________________
Edit:
Ok so far since no one has said anything I have also reinstalled my old newest state, still giving me crap.
Then just did the newest update 5.7 blah and still it's happening.
I hypothesize it might be the flex ribbon cable maybe (but it really might not) I read from another phone it might be a capacitor but it might not.
Whatever is wrong the phone still is able to at times now 40/60% of the time work properly and wake normal but then again not.
__________________________________________
Right as of now I have put isc to see if this helps .......... .... to be continued or helped.
I'm back, well ics installed fine after the second time made it boot loop over and over.
-----------------------------------------------------------------------
I can receive calls now
but
no sms, mms, or internet.
(even though the network status settings are blank it's weird I can still receive calls, and send calls.)
since you can't restore the apn's with 3rd party I now have this NEW issue.
the phone goes unresponsive within cdma workshop and ##Program does not work.
I'd like some help in finding out now how to if it is possible yet to properly flash to cricket and or just change my apns and get into cdma as well as QPST.
__________________________________________
PLEASE I NEED HELP thank you
-3nJo1

Yeah, it does sound like a hardware problem. If nobody else can help you fix it, you'll need to reflash the latest OTA update (or revert to your safestrap nandroid), unroot it and restore all the system apps that you may have frozen/deleted, and hope that Verizon will replace it.

Thanks
necromanteion said:
Yeah, it does sound like a hardware problem. If nobody else can help you fix it, you'll need to reflash the latest OTA update (or revert to your safestrap nandroid), unroot it and restore all the system apps that you may have frozen/deleted, and hope that Verizon will replace it.
Click to expand...
Click to collapse
Thanks for your input.
(verizon wouldn't replace it since I baught it from someone else (legit) and I don't have verizon.
UNLESS you think if I had the previous owner take it into the store could they replace it? what steps would they take to see if it was rooted?
_______________________
I never unrooted it when I did allll of this
Do you think rerooting is soumething that I should have done before doing this?
Or most likely is this a flex ribbon cable thing ....
I just tried the diagnostic (leave keyboard open then turn the screen off and on thing)
it came on at least 3 times normal then it didn't either right after the 3rd try or upon closing the qwerty board ...
also do you have an answer at all for the ics portion of my problem?
THANK YOU
___________________________________________________________
EDIT!!!!!!!! Actually realized I did reroot after the sbf ota flash .....
so all things aside yehs I also did that any other solutions inquiries ...
ANYONE ELSE PLEASE HELP!

Another path to try down is Motorola - depending on the age of the phone, I believe there's a warranty through them.

stud beefpile said:
Another path to try down is Motorola - depending on the age of the phone, I believe there's a warranty through them.
Click to expand...
Click to collapse
Thanks,
well it is less than a year old I think, could I be able to get motorola to replace it when all I have is the phone no receipt or box ???
MORE HELP FROM ANYONE ELSE PLEASE

I bought my d3 off craigslist and the power button and n key weren't always working. I took it in to Verizon and had a new one in the mail 3 days later!
Sent from my XT862 using XDA App
Sorry didn't read the part about you being on cricket. Maybe you could make friends with someone that has d3 on verizon have them activate it and take it in for you.

3nJo1 said:
Thanks,
well it is less than a year old I think, could I be able to get motorola to replace it when all I have is the phone no receipt or box ???
MORE HELP FROM ANYONE ELSE PLEASE
Click to expand...
Click to collapse
I believe there is another apn type tool that the Cricket Android tools are using for their specific settings. You may have to search XDA a bit to see if anything shows up for othere phones on Cricket.
Sent from my DROID3 using XDA App

[Q] Touch issue

At a certain point on my screen, the phone thinks I am touching it.
I dont know how else to explain it but a 'phantom touch'.
Its repetitive and very annoying.
It seemed to start after I flashed some custom ROMS.
I flashed back to stock (2.3.5) in the hopes of it being fixed but it seemed to follow me.
Has anyone had this issue/knows how to fix it?
Thanks

It was completely fine before flashing the custom roms? try re-flashing stock rom, don't root, do factory data wipe from the settings. If its still following you, it might be a hardware issue. and if that's the case, you might need to send it in. It should be covered from the 1 year samsung warranty. make sure you don't have the triangle

dr. xp55 said:
It was completely fine before flashing the custom roms? try re-flashing stock rom, don't root, do factory data wipe from the settings. If its still following you, it might be a hardware issue. and if that's the case, you might need to send it in. It should be covered from the 1 year samsung warranty. make sure you don't have the triangle
Click to expand...
Click to collapse
It seems to have just gone away on its own. Cheers for the help anyway, would have done this if I still had the problem.

It seems to come back when I flash a ROM.
I flashed the German ICS official ROM (which is great btw), and it seems to have come back.
Hopefully, someone can provide me with a solution, perhaps its a corrupt system file?
Still, it goes away when the phone is charging.
Any ideas at all?

I'm not sure if this is helpful, but I faced the same issue when I flashed ParanoidAndroid yesterday. In Settings>Device settings, there is an option of "screen sensitivity". I set that to 10 (the minimum, ie, the most sensitive). It was then that these phantom touches started. I set it to 100(max, least sensitive) and I couldn't get the touchscreen to register any touches at all. The Spen worked in both cases, so I just used that to reset it.
Anyhow, I believe that this menu is accessible via a key code on stock roms. I'm not sure of it, but it should be. Look around in the tips and tricks thread, all secret codes for the Note are listed over there. Then just change sensitivity to 20.

Hi, I think this seems to be the trick.
I was unable to find the code to access the settings menu you described.
However, I installed TouchScreenTune, and that seems to be working for the moment.
Will post my results in a few hours or so.
Thanks

bloodyhippo said:
In Settings>Device settings, there is an option of "screen sensitivity". I set that to 10 (the minimum, ie, the most sensitive)....
Anyhow, I believe that this menu is accessible via a key code on stock roms. I'm not sure of it, but it should be. Look around in the tips and tricks thread, all secret codes for the Note are listed over there. Then just change sensitivity to 20.
Click to expand...
Click to collapse
Also, If you are able to remember/get the code that would be great.
I found a list of the codes but none look like they'll be what you mentioned.
Thanks again

novastorm17 said:
Also, If you are able to remember/get the code that would be great.
I found a list of the codes but none look like they'll be what you mentioned.
Thanks again
Click to expand...
Click to collapse
You're right, I couldn't find one that'd help either. Hmm.
Do you still have the problem?

It hasn't gone away, but I think the frequency at which it occurs has reduced
Any other ideas/any other way to do your previous method?
Cheers

Okay so here is all the information I have.
No matter which ROM I flash, the issue of the random touching continues.
Ive tried without root, and tried a complete reinstall (by formatting all data and storage)
I found a CWM restore I made 6 months ago (long before the issue started). That didnt work either.
Things that DO work:
TouchScreenTune seems to greatly reduce the frequency at which at occurs by decreasing the sensitivity of the screen, however, it makes it harder to use the phone.
Plugging in USB stops it completely, but when its removed, the issue comes back.
I thought since it is following me through different ROMs it is a hardware issue.
Does ANYONE know a fix/heard of this before?
At the moment Ive resorted to using my old IDEOS (oh god) and have begun working towards a warranty rectification.
Thanks anyone who can help

Update from Samsung:
Issue due to motherboard/touchscreen
Cheers for your help

No response touchscreen band

Hi, recently I've followed the guide here to root my tab s2 8" with android 6. All went well, if it wasn't for this little problem. I can't actually say if it showed up after or before the root, but I'm starting to think it's not something software.
Does anybody have any ideas on how to solve?
https://m.imgur.com/a/EFuuX

Eh, you activated those.. just turn them off..

Niii4 said:
Eh, you activated those.. just turn them off..
Click to expand...
Click to collapse
That's not my point, I activated those option to show that there a v3rticwl band where the touchscreen won't work properly

The right side (vertical area), aye?!
Well, the last thing you did was *root*.. thus I'd presume something wrong with the software.

Niii4 said:
The right side (vertical area), aye?!
Well, the last thing you did was *root*.. thus I'd presume something wrong with the software.
Click to expand...
Click to collapse
I actually done it a couple weeks ago

*up
I've noticed that I does the problem even in the twrp recovery

Did you try to restore your stock ROM image?

Niii4 said:
Did you try to restore your stock ROM image?
Click to expand...
Click to collapse
No, is there a guide?

https://www.howtogeek.com/240582/how-to-back-up-and-restore-your-android-phone-with-twrp/

update
i've tried everythink i could think of. First just formatted data from recovery, nothing happened (it still does it in the recovery itself)
then i've installed the stock nougat rom, nothing again, not even in recovery...
but i've noticed that each time i reboot the tablet the problem goes away and comes back progressively, at first is just a little jump from left to right and it keep getting worst and worst untill it grows to its normal width.
i really think that the problem is something physical about the tablet.
now the question is about how i can prepare the tablet before sending it in to get fixed.
What can i do?
just to point it out, the tablet never had an accident, alway in the cover, i does not present a single scratch or dent!
suggestions?

I'd say, it is time to consult a technician. Someone like Rossmann,
https://m.youtube.com/channel/UCl2mFZoRqjw_ELax4Yisf6w
Good luck.

DShot92 said:
update
i've tried everythink i could think of. First just formatted data from recovery, nothing happened (it still does it in the recovery itself)
then i've installed the stock nougat rom, nothing again, not even in recovery...
but i've noticed that each time i reboot the tablet the problem goes away and comes back progressively, at first is just a little jump from left to right and it keep getting worst and worst untill it grows to its normal width.
i really think that the problem is something physical about the tablet.
now the question is about how i can prepare the tablet before sending it in to get fixed.
What can i do?
just to point it out, the tablet never had an accident, alway in the cover, i does not present a single scratch or dent!
suggestions?
Click to expand...
Click to collapse
Use the factory code to enter the touch options and ensure the firmware versions match for the touch driver. If not tap the general update button.