Incoming call screen not opening - Nexus 6 Q&A, Help & Troubleshooting

This issue of incoming call screen not opening just started a few days ago. I get a ringtone and vibration, but whatever screen I happen to be on stays the same. As a workaround, I enabled a notification in the notification shade from which I can answer or decline. I've tried every possible fix I can think of, even doing a factory reset as a last resort, but the problem persists. Neither Motorola nor Google has a clue. Any help would be greatly appreciated!
I should note that I am running stock Android 7.0.

i installed gapps and it worked for me(but with twrp - unclocked bootloader)

Bsherb said:
This issue of incoming call screen not opening just started a few days ago. I get a ringtone and vibration, but whatever screen I happen to be on stays the same. As a workaround, I enabled a notification in the notification shade from which I can answer or decline. I've tried every possible fix I can think of, even doing a factory reset as a last resort, but the problem persists. Neither Motorola nor Google has a clue. Any help would be greatly appreciated!
I should note that I am running stock Android 7.0.
Click to expand...
Click to collapse
I haven't ran 7.x for about six months so I don't remember if this is an option but try going to Settings --> Apps --> Phone and see if Phone is set as the Phone app. Also,is there a reason why you haven't updated to 7.1.1? There were a lot of bug fixes and improvements from 7.0 to 7.1.1.

This topic is obsolete (for me anyway) since I have a new phone. But to answer your question about version number, official support for the Nexus 6 ended shortly after Nougat arrived. Thanks!

Google updated the N6 to 7.1.1 before ending support [emoji39]
"Good judgment comes from experience, and a lot of that comes from bad judgment." - Will Rogers

Related

[Q] No display on call receive

I looked around but couldn't find any one else having this problem.
On my Note since this morning whenever I receive a call the display is blank. No information whatsover. Also there are no buttons to answer/reject the call. I'm left with no option but to wait for the call to end and then see in the Phone application who called. Even that doesn't always work since a lot of numbers appear as Private.
Please help. I have no idea how to resolve it without rebuilding it.
Device - GT-N7000
Firmware - 2.6.3 KK5
Kernel - Franco 9
Unfortunately since I could not identify the cause of the trouble I reverted back to a really old Nandroid backup and everything was fine. Not content with being unaware of the cause of the trouble I used Titanium tool to start uninstalling apps and checking. After close to two hours of testing I realized that if the StatusBar application is crashed or disabled, the call prompt stops appearing. I can only imagine that something went wrong with the StatusBar in the configuration I had. It's a pity though since none of the apps were frozen or removed.
Anyway hope this information helps anyone else having this problem.

Constant Blank Toast Notifications

Hey guys, so I've had a bit of an weird issue recently, it started up randomly, I hadn't installed any new apps or anything.
I had rooted my phone and gotten TWRP stuck on it so used Wugfresh to flash it out. During this I fully reset the phone to the stock ROM. Even after this I had this issue. Check attached files for an example of what it looked like.
I thought, maybe it was an app that I had installed previously? So I booted to safe mode and waited a while, and sure enough, the issue persisted.
Today, the Stock 6.0 ROMs were released. So I thought, might as well flash it, my device is being RMA'd for another issue (top speaker loudly crackling when audio isn't being played). So I flashed the 6.0 Stock and left it lying on my laptop for a few minutes as I chatted with a friend on facebook. And sure enough, what's floating there at the bottom of the screen? An empty toast notification.
This is a completely fresh flash. This was on the first screen before I'd logged in or set it to restore my apps or anything. This is the screen where you hit the arrow before adding Wi-Fi and such.
What could this be?
TL;DR: I have constant toast notifications and they're there regardless of safe mode or clean flash. They even exist between major updates (5.1.1 > 6.0)
I have the same issue on my stock ubrooted nexus 5 running 5.1.1
It's driving me crazy! My nexus 6p can't come in the mail any faster!
Egkphoto said:
I have the same issue on my stock ubrooted nexus 5 running 5.1.1
It's driving me crazy! My nexus 6p can't come in the mail any faster!
Click to expand...
Click to collapse
I've sent in an RMA for my Nexus 6, hopefully I get it replaced. I'm going to use my brother's old iPhone in the meantime while I wait for a response from them, and then leave my replacement unopened and resell it on kijiji. I can't trust my N6 to last when after only around 8 months it's crapping out like this.
Having the same issues on my Nexus 5. Anybody found out?
UPDATE: I installed an Xposed module called Enhanced Toasts, it logs all the toast shown in the device. In my case the Sim Toolkit app showed these blank toasts, i recently changed my SIM.

Anyone has Notification vibration problem?

I'm using Galaxy S6 Active in Korea
Of course, i unlocked, and updated to 5.1.1
(i used 5.0 just few days, i can't remember how long did it maintain)
Now my phone seems to treat the vibrate profile as silent.
text message vibrations is Okay(i'm using google messenger, not basic sms app, not google hangout)
But, Call notification,FB,Gmail....and so on, all of feature which has vibration noti feature do not work now.
Actually i already did device reset once. at that time, i could get vibration notification.
but few days later, back to present state.
i googled, and i got some people who were experienced like me.
but they said various opinions about this problem such as battery saving mode, 5.1.1 updating...etc.
plus no oned replied "i fix it!"
I constantly use the vibrate profile and this is very problematic not having the phone actually vibrate because I am missing notifications a lot now.
Is anyone else having this issue? Does anyone know how to fix this?
plz give me your comment
I read, I think on Android central, that this occurs when power saving mode is on after updating to 5.1.1. This didn't happen on the previous software.

Note 4 (Marshmallow update) - Disable multi-window makes the phone un-usable

This happened to me yesterday and that was completely by mistake. I had the marshmallow update for sometime now and not experienced any major issues other than the random heating (while charging) and some drains at times.
The major issue occurred to me yesterday, when my mutli-window function got disabled by some how and then the phone did not respond to any of my finger touches anywhere on the screen. I have a password lock screen and that too stopped working because the touch response system was not usable. After a struggle for many hours and one sleepless night, the next morning, when I was just thinking of sending the phone to the service center; it just came to my mind and I tried out the SPen and that was working just fine. :victory:
So, using SPen I unlocked my phone and tried to understand what changed. As I normally enable a few functions on my phone, it easily came to my notice that the multi-window function was disabled. So, again using the SPen I enabled it and Voila!! the finger touch started working back.
This is pretty crazy and never experienced this before the marshmallow update.
PS: Even the backlit hard buttons ( left one, home, back right ) had stopped working for me for that instance.
Anyone has any clue on it?
Did you do a reset after the upgrade?
donalgodon said:
Did you do a reset after the upgrade?
Click to expand...
Click to collapse
Yes, as I said the upgrade was not the issue, the issue is disabling "multi-windows" made the phone unusable for sometime till I enabled it back and it started working fine. The issue is something with that "multi-window" on marshmallow update.
I don't intend to go back to older version now.
vaibhavgaikwad said:
Yes, as I said the upgrade was not the issue, the issue is disabling "multi-windows" made the phone unusable for sometime till I enabled it back and it started working fine. The issue is something with that "multi-window" on marshmallow update.
I don't intend to go back to older version now.
Click to expand...
Click to collapse
With all due respect, there's no way to know if the "upgrade was not the issue" unless you actually did a wipe/reset to rule out the crud remaining particularly between major version number leaps.
I tested what you described as the cause of your problem on my wiped/reset device and the problem is not happening for me. Enabling and disabling multi-window causes no issues in my case.
IT might be worth doing a wipe/reset if you haven't. (It's not clear from your response if you have or not done so).
donalgodon said:
With all due respect, there's no way to know if the "upgrade was not the issue" unless you actually did a wipe/reset to rule out the crud remaining particularly between major version number leaps.
I tested what you described as the cause of your problem on my wiped/reset device and the problem is not happening for me. Enabling and disabling multi-window causes no issues in my case.
IT might be worth doing a wipe/reset if you haven't. (It's not clear from your response if you have or not done so).
Click to expand...
Click to collapse
I think I have been more clear and transparent, if you says the multi-window is not an issue then it may be something else which I am not aware of. Though I know that over that particular day nothing new was installed on my phone (so I doubt it can be other software).
Why I am sure its the marshmallow update is because the older version I had tried disabling the mutli-window and the phone worked well, only with the marshmallow update the phone got weird (that too with that multi-window disabled) and enabling the multi-window made it work, so that's my point.
To answer you question on "Did I do a reset", the answer is no I did not, I rebooted (and shut) it couple of times thinking its overloaded but it did not change my situation. Only after I realized that SPen was working fine I could unlock the phone and enable the mutli-window and there after it started responding well to my finger touches too. It's working good today as I write this response. I can once again disable mutli-windows and check if it goes weird again. Let me know if you want me to do that?
Regards.
I recognize that doing a reset can be a pain, but it's probably worth it in the long term. It's up to you, but if it were me, I'd do a reset and start fresh.
When you make major version leaps, the chances of problems increases dramatically over point releases. (i.e. going from 5.x to 6.x is bigger than going from 5.0 to 5.1)

I can't believe how many issues I've encountered since Pie update

Hello all,
I have the 960U1 US Unlocked version of the Note 9 I've had since Day 1 release of last August. It's quite the powerhouse of a phone, and has everything of what you want in a smartphone. I was aggravated by how late the Pie update came, but I never expected how many issues came along with that changed the user experience since Oreo. After updating to Pie, I did a factory reset for a clean run but then I ran into these following issues:
Download, installing, and uninstalling apps from the Play store: I've tried to download apps, which get stuck at 99% or 100%, but then just hangs there to not install. Same thing with uninstalling. It'll say uninstall for an abnormally long time.
GPS issues: I travel frequently on weekends. Sometimes I would like to pull up my Google Maps timeline to review where I went and at what times. One weekend, I went out of town 3 hours away from home and yet my timeline showed me saying I stayed all day and night where my Home location is. Map guidance still worked, but it still showed me that my "current location" was still being at home.
Bluetooth Power indicator pop up: This is a recent issue I found that other Samsung users in other forums encountered as well. I have a Sony WI-1000x Bluetooth neckband that does extremely well for all the bells and whistles it does. I've noticed that after I factory reset again after experiencing the previous 2 issues to get them fixed, there is a pop up that keeps appearing every 10 or so seconds that tell me my headset is battery at 100%. I have found no way of disabling that, and I had to unpair/pair my headset as well as clear Bluetooth data in System App settings to try and get rid of it. Good thing it hasn't been doing that after several tries, but now there is another issue with BT.
Bluetooth notification sound output: I've noticed when my BT is connected, I don't hear notifications from my text messaging app, e-mail, Arlo, and social media apps. I've checked to see that my Sound settings are all up and running as it should be. Then I went to try and play a notification sound, and nothing came out of my phone speakers. It only played through the headset itself, and that's an annoyance as I don't wear them all the time in my ear unless I'm using it for phone calls or listening to media. It seems to be an Android Pie issue and I have yet to find a permanent solution as this wasn't an issue before on Oreo. The only workaround I've found is using the SmartThings Audio Output toolbar in the Notifications drop down and select to play Media from my device. The notification sounds work then, and I can still answer calls through my headset. But it's a dumb issue that I have to manually set this whenever I want to go back to listening media.
The Note 9 is a great phone despite the small shortcomings it had before the Pie update. Now it's after the Pie update, all these issues come up and I don't understand what happened in what Samsung did. I'm almost tempted in calling Samsung to ask if my phone just somehow became defective, but I don't want to have something done and they send me some refurbished model when I kept my phone in near mint condition. What are your guys' thoughts about the issues I've had and what solutions would you suggest?
GigaSPX said:
Hello all,
I have the 960U1 US Unlocked version of the Note 9 I've had since Day 1 release of last August. It's quite the powerhouse of a phone, and has everything of what you want in a smartphone. I was aggravated by how late the Pie update came, but I never expected how many issues came along with that changed the user experience since Oreo. After updating to Pie, I did a factory reset for a clean run but then I ran into these following issues:
Download, installing, and uninstalling apps from the Play store: I've tried to download apps, which get stuck at 99% or 100%, but then just hangs there to not install. Same thing with uninstalling. It'll say uninstall for an abnormally long time.
GPS issues: I travel frequently on weekends. Sometimes I would like to pull up my Google Maps timeline to review where I went and at what times. One weekend, I went out of town 3 hours away from home and yet my timeline showed me saying I stayed all day and night where my Home location is. Map guidance still worked, but it still showed me that my "current location" was still being at home.
Bluetooth Power indicator pop up: This is a recent issue I found that other Samsung users in other forums encountered as well. I have a Sony WI-1000x Bluetooth neckband that does extremely well for all the bells and whistles it does. I've noticed that after I factory reset again after experiencing the previous 2 issues to get them fixed, there is a pop up that keeps appearing every 10 or so seconds that tell me my headset is battery at 100%. I have found no way of disabling that, and I had to unpair/pair my headset as well as clear Bluetooth data in System App settings to try and get rid of it. Good thing it hasn't been doing that after several tries, but now there is another issue with BT.
Bluetooth notification sound output: I've noticed when my BT is connected, I don't hear notifications from my text messaging app, e-mail, Arlo, and social media apps. I've checked to see that my Sound settings are all up and running as it should be. Then I went to try and play a notification sound, and nothing came out of my phone speakers. It only played through the headset itself, and that's an annoyance as I don't wear them all the time in my ear unless I'm using it for phone calls or listening to media. It seems to be an Android Pie issue and I have yet to find a permanent solution as this wasn't an issue before on Oreo. The only workaround I've found is using the SmartThings Audio Output toolbar in the Notifications drop down and select to play Media from my device. The notification sounds work then, and I can still answer calls through my headset. But it's a dumb issue that I have to manually set this whenever I want to go back to listening media.
The Note 9 is a great phone despite the small shortcomings it had before the Pie update. Now it's after the Pie update, all these issues come up and I don't understand what happened in what Samsung did. I'm almost tempted in calling Samsung to ask if my phone just somehow became defective, but I don't want to have something done and they send me some refurbished model when I kept my phone in near mint condition. What are your guys' thoughts about the issues I've had and what solutions would you suggest?
Click to expand...
Click to collapse
I had issues with android pie sprint model. Ended up flashing android oreo back and no more issues. Theirs guides out their all u need to do is download the correct files and flash file ,real easy process just follow instructions. Do your research and ull be good
GigaSPX said:
...
I have the 960U1 US Unlocked version of the Note 9...
The Note 9 is a great phone despite the small shortcomings it had before the Pie update...
What are your guys' thoughts about the issues I've had and what solutions would you suggest?
Click to expand...
Click to collapse
timex300 said:
I had issues with android pie sprint model. Ended up flashing android oreo back and no more issues. Theirs guides out their all u need to do is download the correct files and flash file ,real easy process just follow instructions. Do your research and ull be good
Click to expand...
Click to collapse
Hey GigaSPX, noting you have a 960U1 US Unlocked, I've been working on this step-by-step for a 960U1:
Confirm These Steps to Downgrade US Unlocked SM-N960U1 from Pie to Oreo
If you decide to go this route, take a look and share your experience.
Thanks for the links and guide tips to downgrade to Oreo, but I enjoy One UI too much to give up on that user experience. I still have my Note 8 and I know it benefited significantly from the pie update to have it last all day unlike before on Oreo.
GigaSPX said:
Thanks for the links and guide tips to downgrade to Oreo, but I enjoy One UI too much to give up on that user experience. I still have my Note 8 and I know it benefited significantly from the pie update to have it last all day unlike before on Oreo.
Click to expand...
Click to collapse
You're welcome.
Good to know about your Pie experience on your Note 8.

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