XT1092 I don' have data while on a call. - X 2014 Q&A, Help & Troubleshooting

Hello, I was looking for hours to solve this problem but no luck. It is NOT a Verzion phone. Its a European version XT1092 and I have no internet access while I am on the phone talking. Its a big issue for me, because I am on the road all the time in my car and when customers calling I have to look up their account while I am talking on the speakerphone. It was no problem with my 1st generation Moto X. This new one is a step back looks like on this task.
Is there a way to get around this? It's annoying me a lot. I love this phone but I need to get a rid of it if this thing cant be fixed.
I have the Android 6.0 already.
Please help.
Thank You.

Related

SMS Timestamp Help

Hey Everyone,
I'm hoping somebody can point me in the right direction.
The issue I have (it's on ALL of my WM phones) and it's an issue with my provider. Anytime I am on 3G, the timestamp of my received SMS' are exactly one hour behind. So if my phone drops to EDGE or GPRS, my received SMS' timestamps are correct. My provider, no matter how much I complain (this used to even happen with a WM device I bought from them!) they always say they will do something about it yet they never have. And a FYI for anyone that is going to recommend me using the timestamp cab fix, that does not solve this problem.
Now the only workaround I've been doing for a the longest time is forcing all my phones onto 3G however there are spots which have no 3G so if I'm in the middle of a phone call, my call drops or I don't get any SMS', etc.
I've gotten sick of the dropped calls (I'm mostly in my basement which gets 3G only in certain parts of it) so I've been using my backup iPhone 3G (which doesn't have this problem, go figure) until I can find a registry tweak or something to force my Blackstone to use the phone's actual time vs my providers SMS timestamp.
Is there anyone that can give me any place to start looking in the registry that I can play around with the figure it out?
Thanks in advance for everyone for their help. I love this community!
Bump. Anybody?
RJ45 said:
Bump. Anybody?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=659831
I will be giving this a try. Wow thank you so much for the link!
Update: This solved my problem. Thank you again so much!

[Q] Can Anyone Reliably Make and Receive Calls?

I recently switched from an iPhone 5 to the One Dev Edition. After having some signal issues, I went to AT&T, got a microSIM, they switched me an Android data plan, etc. But I'm still having an issue where I can't reliably send and receive calls, especially from my desk at work. I can dial the number and hit Call but that's it. No ringing, nothing. Just dead air, then the "call" ends. If the call does go through, I can hear the other person but they can't hear me. Same thing when receiving a call. I'll hear them but they can't hear me. Sometimes my phone won't ring and it just rolls to voice mail. I can see the signal switching from LTE to H, etc, and I have practically full bar strength. I just don't understand why the calls aren't going through.
Is this an issue with the phone itself? Something with AT&T? Is there a newer radio firmware I can try flashing? I didn't have any issues with the iPhone 5, and I even had my coworker put his iPhone into field test mode so we could compare the numeric signal and they're about even, though the iPhone usually does have a slightly better db signal. I really like the One but not being able to send or receive calls while at my desk is a deal breaker.
Thanks!
From the sounds of it, you are running the stock firmware still? Any root or other possible modifications? If you answered Yes then no to those questions, I would head back to the AT&T store and have them try it out, if anything they should be able to take your SIM card and put it into another Android device and see what happens.
What about text/data, do those work?
You said mainly at your desk you notice this issue, so does that mean it happens at other places as well, same symptoms (full bars, allows to send call then nothing?) You may just be the lucky contestant with a defunct unit, HTC should be able to help you out.
I would suggest first going to AT&T store, try out their suggestions, then if anything give HTC a call/email to see if they can be of any help. At this point I would stay away from flashing custom radios as they may void your warranty then you will really be up $hit creek.
Sounds like att.
I had this problem with tmobile once. The signal wasn't strong enough and it wouldn't call.
Some please are spotty.
Something is wrong with your phone. That should be obvious. Of course the vast majority of people who got this phone can reliably make and receive calls or it would be the biggest mobile phone bust in history.
Sorry to be blunt but you already know it's not the signal so it has to be a defect in the phone.
Thanks for the suggestions. This is the stock Dev Edition ROM. I haven't made any changes other other than just installing apps.
I haven't made a lot of calls but I don't seem to have an issue any where else.
No issues with LTE. Data has been fine.
I wasn't sure if AT&T would assist since this is the Dev Edition but that's worth a shot to have them run some tests on it. Otherwise I'll try to get a replacement (or refund) from HTC.
Thanks!
Sent from my HTC One using xda premium

[Q] Magicjack I can hear others in a call but they can't hear me

Hi all,
I hope you can help me out with this, I've been looking a lot for a while in google and found no answers so my frustration led me to post on this forum. Here is the situation:
Back on 2013 I had the Magicjack app installed on my Moto X XT1058 (AT&T) stock android 4.4.2, I believe the app version was 2.7.710.1 or 2.6.661.3, and it worked fine. After installing latest versions, when I made a call I could hear the others but they couldn't hear me, I thought it was due to a magicjack compatibility issues, but all the subsequent versions didn't work either, so I had to keep using the older version.
Yesterday I factory reset my phone and installed the most updated Magicjack app hoping the problem would be solved but still the same issue, so I tried to install the old version but now it crashes immediatly once I open the app, so I cannot use the app anymore. I've been surfing in google hoping someone has the same problem but can't find anything, so it seems I'm the only one with this issue. I'm hoping someone had the same problem and found out how to solve it.
Thank you very much.
sergethug said:
Hi all,
I hope you can help me out with this, I've been looking a lot for a while in google and found no answers so my frustration led me to post on this forum. Here is the situation:
Back on 2013 I had the Magicjack app installed on my Moto X XT1058 (AT&T) stock android 4.4.2, I believe the app version was 2.7.710.1 or 2.6.661.3, and it worked fine. After installing latest versions, when I made a call I could hear the others but they couldn't hear me, I thought it was due to a magicjack compatibility issues, but all the subsequent versions didn't work either, so I had to keep using the older version.
Yesterday I factory reset my phone and installed the most updated Magicjack app hoping the problem would be solved but still the same issue, so I tried to install the old version but now it crashes immediatly once I open the app, so I cannot use the app anymore. I've been surfing in google hoping someone has the same problem but can't find anything, so it seems I'm the only one with this issue. I'm hoping someone had the same problem and found out how to solve it.
Thank you very much.
Click to expand...
Click to collapse
I use magickjack and had the same problem. I found a workaround. When you make the call press the speakerphone button to turn it on. Then press it again to turn it off. After that it works perfectly for the call. However it's not permanent. I have to do this every call I make.
Sent from my XT1058 using Tapatalk
AGISCI said:
I use magickjack and had the same problem. I found a workaround. When you make the call press the speakerphone button to turn it on. Then press it again to turn it off. After that it works perfectly for the call. However it's not permanent. I have to do this every call I make.
Sent from my XT1058 using Tapatalk
Click to expand...
Click to collapse
Thanks a lot man, such an easy solution... In any case its weird this happens on moto x, i live with my two brothers, one with S3 the other with Nexus 5 and they don't have any issues... Anyway I don't mind pressing the speaker each time, thanks again!!
I am experiencing a similar problem with my ACER Wifi only tablet ( no sim version). Any suggestions please.

Data not available

Whenever I get a phone call while not on WiFi the below image pops up and causes the screen to lock. How do I get rid of it???
No ideas?
Until Verizon's LTE calling update some time this fall, the Moto X can't support voice and data at the same time.
No such problem on AT&T....
Just like Chris said, VZW needs to release a sw update so we can have Advance Calling(http://phandroid.com/2014/09/20/verizon-moto-x-launch-without-simultaneous-voice-data/). Until then, you have to be on wifi if you want to simultaneously talk and surf...
I understand that there needs to be an update, is there anyway to get rid of that message? It screws up answering and hanging up calls. Thanks
This "feature" is one of the reasons I switched back to the HTC One M8... Not being able to use Data and Voice at the same time is so 10 years ago - no clue why the hell they took a step back like this. I really like the moto X 2014, but with that "feature" and bluetooth not working properly (stuttering when playing music) I just can't use the device. - Additionally root/native tethering without paying for it are show stoppers. All stuff I can do with the m8, hopefully the Nexus 6 isn't impeded by the same shortcomings of the moto x
I've noticed everything you said as well. I'm going to give the X to my wife to replace her GS4 and just get the nexus. When the X was ordered they hadn't announced that it would be on VZW yet...

Nexus 6 32gb calling issue

Hi, I am new here if I am in the incorrect thread or the issue has been mentioned really appreciated to know the link.
I just got a Nexus 6 (new) everything is working fine until I did a call. I would hear a lot of static and crackling. Sometimes it would stop, but it would come back. I know it shouldn't be my network since I upgraded from a Motorola X 2013 model and didn't have this issue. The newest OS I am running on is the 5.1.1 android. I know its not the speakers since I watched a video and that didnt show the issue. Its basically via phone calls. I am running on the T-Mobile network. Would this be a hardware issue, software issue? I am concern since I just got the phone if their is a fix really appreciate it.
gpister said:
Hi, I am new here if I am in the incorrect thread or the issue has been mentioned really appreciated to know the link.
I just got a Nexus 6 (new) everything is working fine until I did a call. I would hear a lot of static and crackling. Sometimes it would stop, but it would come back. I know it shouldn't be my network since I upgraded from a Motorola X 2013 model and didn't have this issue. The newest OS I am running on is the 5.1.1 android. I know its not the speakers since I watched a video and that didnt show the issue. Its basically via phone calls. I am running on the T-Mobile network. Would this be a hardware issue, software issue? I am concern since I just got the phone if their is a fix really appreciate it.
Click to expand...
Click to collapse
well, it very well could be your local network. try a different tmobile apn, thats all i could recommend. the moto x is a different phone, and you probably were using a different apn.
gpister said:
Hi, I am new here if I am in the incorrect thread or the issue has been mentioned really appreciated to know the link.
I just got a Nexus 6 (new) everything is working fine until I did a call. I would hear a lot of static and crackling. Sometimes it would stop, but it would come back. I know it shouldn't be my network since I upgraded from a Motorola X 2013 model and didn't have this issue. The newest OS I am running on is the 5.1.1 android. I know its not the speakers since I watched a video and that didnt show the issue. Its basically via phone calls. I am running on the T-Mobile network. Would this be a hardware issue, software issue? I am concern since I just got the phone if their is a fix really appreciate it.
Click to expand...
Click to collapse
Sometimes when you are in between two lte towers they can conflict and call quality can significantly drop (in also might be local t-mobile issue).
The easy fix is to go to Settings --> More --> Cellular networks --> switch off VoLTE
It does put phone in HSPA connection mode, but for most part it's good, if you don't watch videos...
I believe it's the whole volte (as mentioned by monster Mary) I lowered it to 3g and I did a call not a single static will update if their is still issues thanks for the helpful feedbacks guys.

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