I just bought the oneplus 3t yesterday every thing was fine and i was happy but after several hours of opening it and setting every thing and making some calls calls started to drop very badly that the other person cannot hear me at all or hear my sound distorted i was pretty sure that the area has an excellent call reception by using other phones in the same exact spot, i have contacted the live support and they advised me to factory reset and if the problem still exist get it back for exchange, i did and every thing seemed fine for several hours but again the problem appeared now the problem is that i bought the phone from another country and its extremely hard to get it back for exchange is there any way to fix these problem? Help me please
By the way i suspect that a certain app could be causing the problem is that possible?
I had similar problems on my MotoG when I used BoldBeast call recorder, probably with a bad settings. Also if your SIM card was cut from micro or normal SIM and got damaged, it might produce such issues. Easiest way to find out is a factory reset and before you install anything, test the calls.
Related
I am having a major problem making calls on this phone. when I dial a number there is no sound from the speaker at all. I can't even hear the phone ringing unless I put the phone into speaker mode. However the phone wrks fine for incoming calls
Am I missing something obvious here in the settings or is it more likely to be something wrong with the phone.
I had the same problem. For me hard reset solved it.
Just tried the hard reset the speaker is still not working.
To be honest when I first got the phone I had the same problem but assumed I was doing something wrong. I put the sim back in yesterday and it was working fine. Today the problem seems to have come back, so looks like it must be a hardware problem.
Anyone else with a similar problem.
Update - Speaker is now not working on incoming calls either.
Time to return for a new one i think
I agree. The speaker might have dodgy wiring.
Looks like its going back tomorrow. However from speeking to the guy at expansys today it doesn't look like there is'nt any stock left.
You could keep it for a while, then send it back when stock is due, I suppose. The new stock should have the improved ROM!
Sound
angus99 said:
I am having a major problem making calls on this phone. when I dial a number there is no sound from the speaker at all. I can't even hear the phone ringing unless I put the phone into speaker mode. However the phone wrks fine for incoming calls
Am I missing something obvious here in the settings or is it more likely to be something wrong with the phone.
Click to expand...
Click to collapse
There are 2 sound controls . One for the system and one for the phone. Look at the arrow on top.......
Just recieved my replacement unit from Expansys. First thing I noticed is that on intial boot up the location was already set to london, the manuals are also european. Does this mean I now have a full UK release model rather than the original Hong Kong one. If so then I guess this is a bit of a bonus and makes up for getting a faulty handset in the first place.
Any other differences between the Hong Kong version and the UK version that I can check to confirm this?
I ourchased mine from expansys on 17/6/08 (i.e. it left them on the 17th) mine appears to have the newer European ROM, location was set to London etc. but the charger block came with an adapter to fit UK power sockets which makes me think mine is still an import.
However, I was able to register it on the HTC UK Website which tells me that my warranty runs from 5/30/2008 ~ 8/30/2009 - the site is also offering me downloads for the device (currently sprite back up and a hotfix for a charging problem)
angus99 said:
Just recieved my replacement unit from Expansys. First thing I noticed is that on intial boot up the location was already set to london, the manuals are also european. Does this mean I now have a full UK release model rather than the original Hong Kong one. If so then I guess this is a bit of a bonus and makes up for getting a faulty handset in the first place.
Any other differences between the Hong Kong version and the UK version that I can check to confirm this?
Click to expand...
Click to collapse
You can check what rom version it is...as far as i know, the new uk models have a rom version of 1.37. So if yours has that then its the uk spec Diamond.
I have similar problems. After some random period of time, the whole phone goes completely mute. I can't hear anything,not even the dialing tone when making a call which is incredibly frustrating. I don't get notification sounds either,nothing. If I go to the ringtone options and try to play any ringtone I get an error message, that the file cannot be found or is corrupted.
The problem only goes away when I restart the phone,but comes back after one phonecall.
I've only had this phone for 3days, and this is my first wm-phone. I haven't installed any software yet.
guess im not the only one. no ringtone, no sms alert, no alarm sound, cannot hear person on the phone. problem is its so random can be working one minute, then all i need to do is adjust the volume and then its gone, or just sitting there working and then i receive a call and all of a sudden i can't hear anyone. i can live with a laggy TF3D interface but this renders the phone useless
People still expiriencing this like I am? I was watchin an divx-encoded avi yesterday after a softreset to enable sounds. Movie played fine for 10minutes, but after I had to pause it for a few seconds the sounds were gone again. Incredibly frustrating.
UK Rom here and also experiencing random issues with volume and notifications. Poor testing from HTC IMHO.
UK rom here as well and as far as i can see, im not suffering from any of those problems you guys are having.
To me it seems like you got dodgy phones...id get them replaced or fixed asap. I wouldnt live with a phone that acts like yours above.
Same issue here. But if this is really the case. Why does it work after a softreset then?
I believe more it's a softwarebug in the radiorom.
Any updates here?
Same here....Problem started today.
Speaker is working fine; I hear my ringtone and all other sounds, when I put it on "speaker" during a call it works aswell. When I just pick up the call I hear nothing.
I had the 1.37 ROM flashed and I reflashed it his afternoon with the new official ROM released by HTC to see if it solved the problem.
But still the same problem, soft and a hard reset didn't help either.
So I think I have to say goodbye to my Diamond..
I hope the repair service from HTC is fast, any one any experience with that?
It now happened for the third time: The phone is up and running but when an incoming call is received it does not ring at all and the microphone + speaker is also not working (muted) - basically there is no audio at all though you can take and end the call.
Once the phone is in this state alarms and sound notifications are no longer working as well, after a soft reset everything was fine again.
I wonder if I'm the only user who has experienced this kind of issue.
foo said:
It now happened for the third time: The phone is up and running but when an incoming call is received it does not ring at all and the microphone + speaker is also not working (muted) - basically there is no audio at all though you can take and end the call.
Once the phone is in this state alarms and sound notifications are no longer working as well, after a soft reset everything was fine again.
I wonder if I'm the only user who has experienced this kind of issue.
Click to expand...
Click to collapse
well foo, i got it to, but i had the same problem wuth my diamond as well, it went away with tge officual rom update, so ill guess well have to wait foor the rom upgrade this time to.
Ah okay - at least I'm not alone with this issue, good to know.
It seems this problem is not a common problem, as I do not read any other posts regarding this issue in the Xperia section. Though I found a thread in the Diamond section that exactly describes my problem.
As HTC stated the problem is related to a hardware issue, I returned mine now. I'm lucky that Amazon.de just returned me the money (completely) so I can buy another one in the next days.
It seems I am having this problem with my X1i. I am in the US and the Sony Ericsson support centre in the UK is telling me that I would have to pay for shipping to and from the UK Sony Repair centre.
The following web page suggests I am eligible for international support and repairs, but I called the US Sony Ericsson line and they told me that since the X1 was not released here yet, that I would not be able to receive support in the US for the X1 (either for getting it repaired or a replacement unit).
http://www.sonyericsson.com/cws/sup...endedserviceoffertailoredforx1/x1?cc=gb&lc=en
I would send it back to superetrader.co.uk and get a replacement that way, but they do not have any in stock and given delays in shipments in the UK I am hesitant to send it back and wait for new stock.
I am going to try going into a Sony Style store sometime this week and show them my "Travelers service" card and see if they can get it fixed here. Does anyone have any other suggestions I might try?
bluetooth problem with carkit and audio off
I folks,
i do also have the same problem. I have a SE BT car kit HCB 300 and it is just annoying, that it does not work proper. Sometimes BT works, sometimes not, sometimes i have to restart the phone, sometimes ... just annoying.
A lot of times Xperia recognizes the 300, then i am calling somebody, phone is giving signal to the 300, but after a few seconds, audio is off again.
After that audio is not working anymore.
Could it be, that your problems are also caused by the known BT problem?
Ingo
Exactly same problem
Exactly the same problem as foo.
If you remove and replace battery, sometime problem is solve, sometime no.
Soft reset solve the problem.
I made hardware reset + flash xperia but no solution.
I returned mine and bought a new one that does not have this issue. It really seems to be a hardware issue.
zipfeklatscher2 said:
Could it be, that your problems are also caused by the known BT problem?
Click to expand...
Click to collapse
It could be, although I have not paired with a BT headset since buying it, and in addition I have hard reset the phone and put it in airplane mode (no RF at all) and the audio still manages to completely die where only a Soft Reset will restore the sound (as noted by x1inside).
Depending on the amount of time I leave the phone sometimes the phone after playing some music for 5 seconds will stutter and restore sound. This is similar to the description in the Touch Diamond thread that foo linked. Also when this stutter sound restores, as noted in that thread, the reception indicator in the system tray indicates that the signal is temporarily lost and then restored.
foo said:
I returned mine and got a new one that does not have this issue. It really seems to be an hardware issue.
Click to expand...
Click to collapse
Thanks for letting us know, good to have this confirmed so when I visit the store or send it to Sony Ericsson repair centre, I can refer them to this thread.
well i also have the same problem with my x1.
reseting it dosent work, flashing it with new rom dosent work.
But i cant understand how the problem would be in the hardware, when you reset it it starts working! i mean if it was a hardware problem the sound should be of all the time?
Is there ant possibility if this is a software problem, i mean WindowsMobile 6.1, because my dad complaining the same behavior yesterday, and his device is Samsung Omnia.
Do all WM6.1 effected?
I got the X1a in the US. No problem here. When there is an incoming call and I was on the phone then it will beep to let me know if I want to answer or inorge. If I answer then it will put other call on hold till finish talking then connect me back to the first caller.
My x1 is also affected by this audio problem. If I restart my phone sound output works for some minutes and turns automatically off as the other users reported.
Same problem here just got an X1 and the sound works perfect after leaving it a short while the sound completely stops working no music, notifications or anything. By the sounds of it I think I will send mine back to O2 and get a replacement, although it does seem more like some sort of software fault than hardware to me, like the previous post why would it be corrected by a soft reset every time. If anyone has any suggestions before I send this thing back I will be happy to try them.
I returned my x1 and after 5 weeks of "repairing" I got called and they said it cannot be repaired and I got a brand new phone.
I had that exact same problem. I'd leave my phone alone for a while and then when I came back to it a few hours later, it would have no audio at all. I could make a call, the other person could hear me but I couldn't hear them and it wouldn't audibly alert me to anything...
I couldn't pin it down to any particular circumstances but it was always resolvable with a soft-reset. A hard-reset didn't cure the issue either. I just sent it back in the end. My current one is fine although I have now upgraded the ROM to the latest one.
I do have one outstanding issue though and that's that when sending a text, it sends immediately, flashes up the bubble saying msg sent, but the vibrate from sending the message will come about 10 minutes after or it'll do it when I turn the screen back on. It's not a biggie but it's a bit weird.
scarey
I have the same prob, but its strange that when pushing the MS-Voice-Controll button the beep comes and everything works perfekt again.
So I don´t need to soft oder hard reset, but it drives me crazy not knowing whether my alarms or notifications do work or not. BUT: I cant believe its a hardware problem.
same problem...
With 3-4 custom rom...
I'm trying with orginal ROM...
Any news?
Hey all,
Well I have had my incredible s for about 15 months, 3 months after warranty expired the ear piece speaker went. Ordered a replacement from Ebay cost something like 3 bucks. Replaced the speaker and now can hear calls. Funny thing was when it started doing this I would take out the battery and all would be good. But after 3 times of this it would not help resolve the issue any more.
I was thinking it was a software issue so I did a factory reset. Unfortunately the factory reset did not go back to factory version. There must have been an update that over writes that factory reset image. Because when I 1st got the phone it was android version 2.3.1. But since trying the factory reset 3 times it always goes to version 2.3.5 so factory reset is useless.
Had a mate try and upgrade the rom to ICS but he got stuck because of the bootloader being a high version something like 2.0 and he needed it to be 1.6.
Anyway I am having issues with Skype when I never had these issues. During a call and using the skype call just as a regular call, I get frequent audio drop outs. This does not happen with regular calls, only with skype.
I have been wanting to install my original skype which was a version not specifically for the incredible s but worked very well. I found it on here but can't seem to find the download link anymore. I am wanting to try back the old skype software to see if it is a bug with the newer releases. On speaker skype works great no audio drop outs.
So either the replacement ear piece speaker is of bad quality. Anyone know of a better replacement unit, or what is the best replacement ear piece speaker for these phones?
or the newer skype versions are causing this. The old skype version allowed you to automatically sign in and would remember your password, these newer versions you have to type it in each time.
Kind of disappointed in the quality of this phone, having a part fail in 14 months is a joke. I have hardly any calls to say maybe it was wear and tear. Probably next time if I buy a phone will try samsung.
Hi guys,
I didn't use my phone for calling for about 10 days and today I used it again and my Z1's microphone didn't work! It was working the last time I had called someone so I figured it must be other person's phone. However, when another person called me, it also didn't work. I then went into the service menu and tested the microphone there and it didn't work also...
I was really frustated and already digged into my spare phone archive and was going to decide if I have to use my old K850i for calling or my Samsung clamshell when I decided to make a reboot. Luckily, it worked again after the reboot, both in service menu and in calls.
I hope it stays this way and it was only a one of a kind failure.
My question now is: Did anyone else have this before and it worked again after reboot or did it come back?
If this should happen again, I will be forced to send it in for warranty as this is clearly a warranty case and the phone was only bought in September!
P.S.: This was the first time that this happened with any of my phones in the last 12 years!
Hi all
More than a month ago I sent my z3c to assistance because the magnetic charger sideburn was unsticking.
It came back a week later with a new one, all was perfect looking. But then a new problem appeared.
In the next days people started telling me that my voice was too weak during calls. I decided to check and have some tests. I found that my the voice at the other side of the call was really too weak and too low, not consistant, with interruptions, and that when i try to activate the speaker, it gets even worse. They can hear a loud background noise and the return of their voice, plus others rumors, with the result that having a normal call is almost impossible.
Since that moment, I already sent my phone twice to the service summing up to 4 times, (the first was this summer for the sim flap which couldn't close). I'm sending them emails every time explaining the problem; once they made an electrical fix, the second time they changed the logicboard, but the problem is still there.
I'd like to know if some of you has or had the same problem and how they fixed it. I asked to change mine with another but it seems like they don't want to.
It's always been stock, i don't think another rom could fix the problem
I want my phone operative... I even had to buy something else in the meantime otherwise i would have been for more than a month without a phone (I bought a OPX )
Thank you for the attention
Anyone?
Sent from my ONE E1003 using Tapatalk
Hi,
really no one knows something? Today I got my phone back for the 5th time, and again it has the same issue.... And they don't want to give me another one..
I honestly don't know what the hell could I do...
Thanks