My new S6 Active crashes whenever I try to connect to Wi-Fi. I can use it no problem on data, but when I try to activate Wi-Fi in the settings, it takes a long time to turn on, and when it does, the phone freezes and crashes. If I reboot it, it boots with Wi-Fi active and then crashes again in under a minute. What can cause this?
Thanks.
New or used phone?
Have you installed any apps?
Best Buy customer return. So maybe the original customer also experienced the same problems. No apps, clean stock. I've also tried different versions of it.
I'd return it.
Related
I've tested this with a3.5, Xron and Miui and they all get this problem. Maybe installing certain apps trigger this to happen but wifi will eventually slow down when trying to connect to a signal and will be essentially non functional since the OS will basically freeze and then tell you to force close wifi and it requires a wipe and fresh install to fix.
Has anyone else run into this problem?
Check this and see if it helps you.
http://forum.xda-developers.com/showpost.php?p=20863566&postcount=14
StEVO_M said:
Check this and see if it helps you.
http://forum.xda-developers.com/showpost.php?p=20863566&postcount=14
Click to expand...
Click to collapse
I don't think its the same issue. In those instances you can still try to change which wifi signal you want to connect to, I think it just loops from connecting and it would disconnect. I think this issue is common and dropped connections occur as well.
But I'm talking about a situation where if you even try to enter the wifi options it will force close.
iamsamsamiam said:
I don't think its the same issue. In those instances you can still try to change which wifi signal you want to connect to, I think it just loops from connecting and it would disconnect. I think this issue is common and dropped connections occur as well.
But I'm talking about a situation where if you even try to enter the wifi options it will force close.
Click to expand...
Click to collapse
Before I changed it, it would take forever to get it to release the connection. I just kept hitting "Wait" rather than "Force close" it would take several minutes but would eventually come up and allow me to Forget the network.
It sure sounds like the same, not saying it is, but very similar.
I experienced this problem for the first time yesterday in area where was about 20 WIFI networks. Never ever it happened in my house on A2. A3 A3.5 or XRON2.8
http://rootzwiki.com/topic/13779-now-i-believe-that-there-is-wifi-problem/
I have the same issue today, Wifi setting is forced to close, and cannot connect to any Wifi signals. I think it's a bug and it related to the time or date. Because I didn't do anything and it just happened.
No new apps install, no setting changed, and the device was keep on, so it just happens.
Hope someone can find out where the problem is...so sad this happen on New Year's eve....
i have this problem also, the solution i found was letting the touchpad go dead and than begin to connect wifi again.
Similar wifi comments here: rebooting [or maybe toggling/other disconnect] with wifi on/remembered would get it into a state where it was scanning and connecting over and over without really ever working. this was only happening once it was 'remembered'. Going through the wifi settings to forget in this state involved hitting 'wait' a few times and then i'd reboot and readd. 1st wifi connect is always solid for me.
I've found: market.android.com/details?id=com.brilliapps.wifiandmorefixer
Does the same thing except it is one click. I rebooted after the first go, but now no longer. i run this and then readd wifi - all set.
Hi all.
Yesterday evening I did a Play Store update via WiFi at a friends and afterwards the WiFi would turn on by itself. I noticed it because I kept getting the connection is unstable message after I manually turned WiFi off. The phone was trying to connect to a neighbor's open network that is just out of range.
This is the second time I've seen this problem and I'm assuming that since both phones were unrooted stock with all the bloatware disabled in app manager that the problem was with one of the 20 plus apps that updated. I uninstalled all the downloaded apps but it had no affect on the problem I went through all the settings for networks and didn't find any changes. What's the chances that one of the apps I downloaded was compromised. It freaked me out so much I hard reset the phone both times. I currently have set the Play Store to manual updates only so I can catch the culprit if it happens again my questions are is there way to view a log of what uses the the WiFi ? And how can I prevent this kind of problem in the future. And has this happened to anyone else?
Thanks much for your time and consideration
Hey all,
On my 2013 Moto X, sometimes when I turn on the wifi tethering the internet doesn't work either on tethered devices, or on my phone. If I turn the wifi tether off, my phone will connect to the internet again.
If I restart the phone and then enable tethering, I can use the internet on any device for a few minutes, then it refuses to connect. Again, if I turn tethering off on my phone, I can then get online on my phone.
I am rooted and Xposed, and don't have gobs of apps on my phone. I can't think of any app that I've installed recently that started this.
Any ideas what I could try to figure out what is going on?
You say it works for a few minutes after reboot. Do you try it immediately after the phone finishes booting up? what I'm getting at is sometimes apps start up on boot but there is a delay, so maybe a root app or Xposed module is interfering, but because of the delay right after rebooting you have a brief window to use tethering.
One way to check this is don't try to tether immediately after rebooting. instead let the phone sit for a few minutes while all the apps that run automatically on boot finish starting up. then try tether, and it should fail.
Check SuperSU to see what apps have root access and see if any of them look suspicious. you can disable superuser access temporarily from within the app.
Also check your Xposed modules. anything that deals with Wi-Fi or data, or has some option in its menus that changes Wi-Fi or data, is a suspect.
If nothing jumps out as suspicious, I'd probably temporarily uninstall Xposed access (just use the uninstall button in the Xposed installer menu, you can reinstall later, your modules will still be there, don't uninstall the actual Xposed installer app) and reboot and try tethering, and if that doesn't help then disable superuser from within SuperSU, reboot, and try tethering.
Safeboot is another option, but I'm not sure how that behaves in regards to having Xposed. Safeboot is accessed by long pressing the Power Off option that appears when you long press the power button.
Thanks for the suggestions! I'll try them out and see what happens.
I've started disabling some Xposed modules, but I need at least one in order to tether. So I'll disable them all, one by one, until it works.
Okay, so I've been working on this for a while now trying to figure out what is going on... Here's what happening:
If I turn on tethering, it will work for a few mins, then I'll still be connected to the phone hotspot, but I can't go anywhere. Web pages time out, streaming stops, that kind of thing. If I pick up my phone and try to do anything internet related when this happens, I won't have any internet connection on the phone either.
The problem persists if I turn off the hotspot or toggle airplane mode. The only way I can reestablish an LTE connection is to reboot the phone. Until then I won't have any internet connectivity.
Here's what I've done so far, and the problem still persists... Note: I'm on Verizon and have grandfathered unlimited data.
1) I have zwilie's kernel, so I removed that and restored the stock kernel. Problem still persisted.
2) I have xposed installed and several modules. I disabled and uninstalled every module except xposed itself and the moto x tether enabler. Problem still persisted.
3) I used mflash and reflashed system, boot, modems. Problem still persisted.
4) I found a different method of using hotspot that doesn't use xposed. I uninstalled xposed and used the other app. Problem still persisted.
5) I wiped the phone completely and restored to stock 4.4.4 using mflash and the stock 4.4.4 images for my phone. Rooted and reinstalled xposed and moto tether. Problem still persisted. **HT to KidJoe for his excellent guides on flashing**
6) I entered safe mode. However, because that disables all third party apps, I couldn't tether to try that, so that's an unknown.
I don't know what else to try or what else to do. We started using my wife's S4 as a hotspot, but it is starting to exhibit strange behavior as well (data only works for a while, but it will reconnect if I toggle airplane mode). It is also rooted, xposed, and using the tethering enabler.
The only other thing I can think of that I can't try is to reboot in safe mode and try tethering from that. But because the only way I know to enable tethering is to use xposed or a 3rd party app, I can't figure out how to make that work. Also, when I restored my phone, I let it install all my usual apps before I tried tethering again. I don't have a lot of apps, but if anyone knows of ones that may interfere with tethering I'd try uninstalling them.
I'd appreciate other suggestions, please!
Thanks for your time!
{edit} Added HT to KidJoe {/edit}
Okay, I have a couple other things to add...
If I use FoxFi to enable USB tethering, I can tether until the cows come home. This doesn't exactly work for what I'm wanting to do, but it does allow me to tether.
Also, for some really, really, really strange reason, if I change the SSID of the hotspot I can wirelessly tether for a while until a couple devices connect, then it drops out again until I restart the phone.
Am I looking at a really specific, really strange software bug??
Hello,
My wife and I are both having similar issues with wifi after updating our phones to lillipop. We can connect to the wifi, but apps that require a login or apps that have an optional login are giving errors saying that there is no network (Network issues, no connection, etc.)
Apps that don't work with wifi: Bank apps, Amazon apps, Twitch, Feedly, Speedtest.net, etc.
Apps that do work on wifi: Chrome, YouTube, Drive, Mail apps, etc.
If we turn off the wifi, everything works fine. We both are running stock phones, I've got the HK M8, and she's got an older M7. There are times when a few of the apps will work for a few minutes, but then the issues come back. My wife's phone is also able to connect to our work wifi, when there, some of the apps that don't work at home will consistently work, but not all of them
We've both been told by HTC to do factory resets and to flash the latest stock RUU. The issue remains even after doing this. I don't really want to do the next step of sending in our phones for 7 to 10 days while they "repair" them.
I've tried everything I can think of. I've also factory reset our router and tried every wifi channel and/or security option, hoping that it is an issue with my wifi router.
Does anyone have any idea of what I can try before having to mail HTC my phone?
Thanks for any help.
Sounds exactly like the problem I had. Factory reseting the router took care of it for me though...
You can read my thread HERE
Gracon said:
Hello,
My wife and I are both having similar issues with wifi after updating our phones to lillipop. We can connect to the wifi, but apps that require a login or apps that have an optional login are giving errors saying that there is no network (Network issues, no connection, etc.)
Apps that don't work with wifi: Bank apps, Amazon apps, Twitch, Feedly, Speedtest.net, etc.
Apps that do work on wifi: Chrome, YouTube, Drive, Mail apps, etc.
If we turn off the wifi, everything works fine. We both are running stock phones, I've got the HK M8, and she's got an older M7. There are times when a few of the apps will work for a few minutes, but then the issues come back. My wife's phone is also able to connect to our work wifi, when there, some of the apps that don't work at home will consistently work, but not all of them
We've both been told by HTC to do factory resets and to flash the latest stock RUU. The issue remains even after doing this. I don't really want to do the next step of sending in our phones for 7 to 10 days while they "repair" them.
I've tried everything I can think of. I've also factory reset our router and tried every wifi channel and/or security option, hoping that it is an issue with my wifi router.
Does anyone have any idea of what I can try before having to mail HTC my phone?
Thanks for any help.
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Click to collapse
Hey there, i have been using an M8 for two months now and the problem that I have, which fits exactly the description of yours, is starting to annoying me. Every time I try to use these apps which need login I have to turn to mobile data to be able to do it. In my case, the issue that us affecting me the most, is with whatsapp, which even though I do can use, I cannot download media on wifi! (Neither pictures nor voice recordings).
It's a real pain in the neck to be doing this all the time, and I have two friends who also have m8s and are suffering from the same problems, so I guess it's something quite generic. Besides all the other android phones in my family work just fine with my router, so the problem is clearly mine. I think that HTC should have done something about it long time ago if it is such a common issue, considering that the price of the device is not cheap...
Anyway, my question is: have you been able to solve the problem? If you have, would you please take a min to share the solution? I would be deeply grateful!
Cheers and thanks in advance
I am using my HTC One M8 HK with lollipop update from the time they released and never had any problem with wifi. I use wifi wherever I go and no problem with anything. Try the following solutions:
1. Check the WiFi Router. Most of the times it is the problem with your router. Check if there is any restrictions or whitelist/blacklist of services.
2. You might be having some apps with whitelist/backlist running in the background. It could be your antivirus app, battery booster or Opera app, etc which does the wifi whitelist.
3. If you are using the sign-in wifi networks, make sure you signed in to the network using the browser window before opening the app.
4. If you are using the VPN (even in the wifi network) you won't be able to open the apps like Bank apps.
5. If the apps you installed are not supported in your country, you won't be able to access.
Try uninstalling and reinstalling the apps. Sometimes, when you upgrade to different OS partitions are not aligned properly. Reinstall and check.
Good luck
I just got a note 5 from my local carrier(GCI) and Im having a weird issue where if I turn my wifi radio off then I have to re-enter my wifi passwords, sometimes it will happen at random.
Does any know of a fix for this? I tried doing a factory reset, running in safe mode, using the phone without signing into anything but nothing seemed to have worked.
So I was able to rule out any third party software and my google backup reseting the wifi data to blank.
I went and asked them about it and they told there isn't much they could do other then to get a different phone because if I get another note 5 then I will most likely have the same problem because they had someone else complain about it.
My assumption is the problem is software, the rom is by a company by fastbootmobile at least that is what the update page shows.
My next step to fix this was to root and install a custom rom but I want to be sure the problem is software and not hardware.