Getting multi user support working outside of the US - Google Home
Hi,
Working on trying to get multi user working on my Google Home in Oz. Had anyone got it working yet outside of the US?
Cheers.
jemichae said:
Hi,
Working on trying to get multi user working on my Google Home in Oz. Had anyone got it working yet outside of the US?
Cheers.
Click to expand...
Click to collapse
I was trying to get this to work in Aus as well. In the end I could only get it working when using the ios Google Home app. Then the "Multi user" notification popped up consistently. Just make sure you set the language and region to English US.
I can't get it to work in Sweden either. US version of Home, all languages and regions set to US but I do not get the multi user functionality on any Android or ios device... Maybe they use ip number to verify location before they enables it? All other functionality works fine.
any update on this?
No success so far.. I installed a VPN on my Dd-wrt router with a US based IP number and confirmed with IP location site that the external IP is located in US for all devices on my wifi . Then I created a new Google user on my phone (without sim card) and GPS turned off. Unlinked Google home from previous user and did initial setup of GH with the the new user. The multi user funtionality came up! Success? No.. After training it with my voice it just keeps loading and never finalize the process... Grrr. Hope someone else have better luck!
have you performed factory reset on your GH before seting up the vpn connection?
i am trying to do the same WA but had no time to setup vpn on router.
also with the new features presented during google i/o yesterday i would love to have them sooner than later
I did the factory reset on the GH after the VPN were in place. I will do a new attempt this weekend with an iPhone instead. Will report after.
No luck.. With an iPhone, USA VPN on the router and factory reset on the GH the multi user setup show up directly after initial setup. I can successfully go trough all steps including training it for my voice but afterwards it just ask me do it the same setup once again... It seems like it does not register the data correctly. I will move on. Hope someone else have better luck!
Success
Finally, I did it!
I did a lot of stuff and I'm not really sure what did the trick, but I now have multiple accounts working on my device.
First of all, I have a VPN on my access point with an American ip address.
I also did these all:
Spoofed my phone and the other phone (second account) GPS locations to one single address in the US.
Set my home address on the assistant settings to that spoofed address.
Set my time zone to that zone
Removed both phones' sim cards (and put back in at some point? I'm not sure)
Factory reset the gh, and on new setup set the address to that spoofed address (all addresses the same)
At this point, it's not a matter of Google home anymore. In your phone's Google assistant settings you shall see a new section "shared devices" right under personal info section. Use that shared devices page to add a new shared device (your gh), train your voice and done.
On the second phone, go to shared devices and add a new device. (I never got the blue multi user notification during the process)
Once finished, you can set everything to normal again. Once you did the setup it won't log you out.
Good luck
siavash79 said:
Finally, I did it!
I did a lot of stuff and I'm not really sure what did the trick, but I now have multiple accounts working on my device.
First of all, I have a VPN on my access point with an American ip address.
I also did these all:
Spoofed my phone and the other phone (second account) GPS locations to one single address in the US.
Set my home address on the assistant settings to that spoofed address.
Set my time zone to that zone
Removed both phones' sim cards (and put back in at some point? I'm not sure)
Factory reset the gh, and on new setup set the address to that spoofed address (all addresses the same)
At this point, it's not a matter of Google home anymore. In your phone's Google assistant settings you shall see a new section "shared devices" right under personal info section. Use that shared devices page to add a new shared device (your gh), train your voice and done.
On the second phone, go to shared devices and add a new device. (I never got the blue multi user notification during the process)
Once finished, you can set everything to normal again. Once you did the setup it won't log you out.
Good luck
Click to expand...
Click to collapse
Thanks man
Great job!
I performed factory reset on my phone and after installing google home app i noticed that the shared device option showed up. After setting up gh for my user i tried to do the same on my wife's phone but no luck, shared device and other options are missing. I then declared her account on my phone but every time i switch to her account a lot of options are missing for the app like home control, shared devices etc.
Hi guys! Google is rolling out the multiuser support in the UK... without any hope I tried with mine (I live in France) and it works here too!!... go ahead and do it quickly, just in case it is just an error from their side.
yesterday i managed to setup multi-user on my wife's phone but not with google home app as it didn't showed the shared devices option but with google assistant.
steps i performed were:
- setup multi-user on my phone using google home app. i had to go into settings -> shared devices -> add GH -> setup multi-user
- on my wife's phone google home app didn't showed shared device so I started the google assistant app -> settings -> shared devices -> add GH -> setup multi-user
i didn't used any VPN or gps spoofing, the only thing is that the language needs to be set to English US or Canada
Google Home COUNTRY ID
I cannot change country ID anyway ... Any new idea how to get full features from Google Home out of the US?
Google Home Country ID
Thx you very much
My solution
You have to deny all devices to access to location for Google Home app (1.)! All your devices must be set to English US, no other one English work (2.). You will not see to blue "multi user available" but on the other devices with other account you will see blue bar with "link account". This helped me. I suppose to restart all devices after setup mentioned above.
My solution step by step
petrmenzel said:
You have to deny all devices to access to location for Google Home app (1.)! All your devices must be set to English US, no other one English work (2.). You will not see to blue "multi user available" but on the other devices with another account you will see blue bar with "link account". helped me. I suppose to restart all devices after setup mentioned above.
Click to expand...
Click to collapse
Thanks for the tip!
I would like to add that this may only work if you uninstall the Home app on all the devices you want to pair to your Google Home speakers before you do what Petrmenzel is writing.
Here is what i did. I assume the secondary device is another person thus another voice than yourself, and not just two different of your own accounts as google cant know the difference between two accounts with the same voice profile.
Uninstall Google Home App on all devices
Change language on all devices to English (United States)
Reboot devices (not sure if this is necessary, but I did it to ensure the language was completely changed)
Reinstall Google Home App on all devices
When you open the Home App, deny the app access to location
If you did not unpair the Home speaker on your primary device it should still be paired, otherwise, pair it again.
On the secondary device(s), you should now be able to see "Link account" as a blue bar in the device list on your home speaker, click on it.
Now it should ask you to train the voice model and all that standard setup stuff, once done you should have two devices paired to the Google home device, and you can once again allow the Home app to access device location and both accounts should stay linked.
To test that this works, simply try asking your google home "Hey Google, what is my name" and afterward having the user of the secondary device ask the same question. If it correctly states your names it should be fully working.
Note that this was tested in Denmark with a US version of Google Home, a UK Version of the Google Pixel phone as primary, and a Danish version of a Samsung Galaxy A8 as secondary
MGraver said:
Thanks for the tip!
I would like to add that this may only work if you uninstall the Home app on all the devices you want to pair to your Google Home speakers before you do what Petrmenzel is writing.
Here is what i did. I assume the secondary device is another person thus another voice than yourself, and not just two different of your own accounts as google cant know the difference between two accounts with the same voice profile.
Uninstall Google Home App on all devices
Change language on all devices to English (United States)
Reboot devices (not sure if this is necessary, but I did it to ensure the language was completely changed)
Reinstall Google Home App on all devices
When you open the Home App, deny the app access to location
If you did not unpair the Home speaker on your primary device it should still be paired, otherwise, pair it again.
On the secondary device(s), you should now be able to see "Link account" as a blue bar in the device list on your home speaker, click on it.
Now it should ask you to train the voice model and all that standard setup stuff, once done you should have two devices paired to the Google home device, and you can once again allow the Home app to access device location and both accounts should stay linked.
To test that this works, simply try asking your google home "Hey Google, what is my name" and afterward having the user of the secondary device ask the same question. If it correctly states your names it should be fully working.
Note that this was tested in Denmark with a US version of Google Home, a UK Version of the Google Pixel phone as primary, and a Danish version of a Samsung Galaxy A8 as secondary
Click to expand...
Click to collapse
Im in South Africa. I actually had an online chat with a google representative that ended up phoning me to help me out. This is what I ended up doing:
On my phone in the Google Home app I added my wife's gmail account. I then went to Account > Settings > Voice match.... Voice Match was previously unavailable for her. Did the voice training module. Then voila, she can access her account on all our Google Home devices (5 of them). I then removed her account off my phone. Simple as that.
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"Briefing" page in Indonesian???!
I just bought a 9.7" Galaxy Tab S2 at our local BestBuy (San Jose, California). Brought it home, turned it on, entered my Google account email and password. Everything went fine except for that leftmost swipe screen that Samsung calls "Briefing" and uses to display various aggregated news. 95% of that page is in Indonesian language! When I activated my tablet, I selected "English (United States)" as the language. Everything is "English" in my Google account. All my language and location settings are US English, US English and only US English. Yet the Briefing page articles are in Indonesian. Maybe 5% of them are in English, but the overwhelming majority is not. I contacted Samsung Support and they connected to my tablet through their "Tutor" app. They couldn't fix it. That page is still in Indonesian. I did two factory resets, trying not to enter my Google account info. No change. "Briefing" page articles are in Indonesian. There's was a brief moment after one of the factory resets when "Briefing" page refreshed to US-specific articles in English for a short period of time. But it didn't stick: after another refresh it switched back to Indonesian again. In the end Samsung support gave up and said that the device is apparently defective. I'll try to exchange it at BestBuy tomorrow (being almost sure that the next device will suffer from the same problem). Has anyone experienced anything like that? Maybe I'm missing something simple?
Actually I just saw that on my Note 5. Only just a couple of hours ago it started. Must be Flipboard having trouble or something.
I also think it's flipboard, as in the setting you select the language in the app, it has nothing to do with the google.
Well, the thing is, S2 does not have Flipboard app installed out of the box. It only has this Briefing app, which seems to be like a "reduced" version of Flipboard, responsible for displaying that leftmost screen one can sweep to. There are no region and language settings in Briefing. However, we did try to install Flipboard app (Samsung support also tried to do it). Flipboard app does seem to have region settings and everything looks fine inside Flipboard: everything is my region-specific (i.e. US-specific) and everything is in English. But that unfortunately has no effect on the "Briefing" screen: that screen remains in Indonesian regardless of what I do in Flipboard app.
The briefing app is flipboard, if you install the full version, and log in, it should connect, I get the same content whether it's the briefing widget or from the download flipboard. I just tried and changed the location, and I get the contents which is related to my location from flipboard or briefing.
kms108 said: The briefing app is flipboard, Click to expand... Click to collapse Yes, it is but it is still a separate app with its own settings. Which seems to be not changeable. kms108 said: I just tried and changed the location, and I get the contents which is related to my location from flipboard or briefing. Click to expand... Click to collapse Where exactly in Flipboard do you change the location? The only relevant setting I see there is "International Content Guides" currently set to "United States" in my case. Changing that setting has no effect on the Briefing page anyway. Why would it? This is an account-specific setting anyway, and Briefing app does not work with accounts.
I am also experiencing Indonesian flipboard news on my briefing also.
TheKorbenDallas said: Yes, it is but it is still a separate app with its own settings. Which seems to be not changeable. Where exactly in Flipboard do you change the location? The only relevant setting I see there is "International Content Guides" currently set to "United States" in my case. Changing that setting has no effect on the Briefing page anyway. Why would it? This is an account-specific setting anyway, and Briefing app does not work with accounts. Click to expand... Click to collapse Same as what you have mention, I set it to UK, and my login details on briefing and the flipboard is identical., I log out on briefing the flipboard app also does the same, same for log in.
kms108 said: ... and my login details on briefing and the flipboard is identical., I log out on briefing the flipboard app also does the same, same for log in. Click to expand... Click to collapse We might be talking about different things... My Briefing does not have any login details - it simply has no "login" features . Flipboard does. I presume that Flipboard (if installed) is supposed to supply the additional data feed to Briefing, so in that way they share the account information. But unfortunately so far it didn't seem to help to resolve the language issue. Maybe I'm somehow supposed to install Flipboard and then set up Flipboard to completely "override" (or "overwhelm") the "default" Briefing feed? I.e. the English feed from Flipboard is supposed to "push out" the original Indonesian feed? So far I was not able to do that. In any case, it is strange. S2 does not come with Flipboard app pre-installed. Which means that when one buys a tablet in US, out-of-the-box one gets a device with Indonesian news feed in Indonesian language and apparently no way to change that without installing an additional app (?!). And even after installing that additional app, the problem does not seem to go away. On top of that, Samsung support was not able to figure it out after fiddling with my device for an hour.
TheKorbenDallas said: We might be talking about different things... My Briefing does not have any login details - it simply has no "login" features . Flipboard does. I presume that Flipboard (if installed) is supposed to supply the additional data feed to Briefing, so in that way they share the account information. But unfortunately so far it didn't seem to help to resolve the language issue. Maybe I'm somehow supposed to install Flipboard and then set up Flipboard to completely "override" (or "overwhelm") the "default" Briefing feed? So far I was not able to do that. In any case, it is strange. S2 does not come with Flipboard app pre-installed. Which means that when one buys a tablet in US, out-of-the-box one gets a device with Indonesian news feed in Indonesian language and apparently no way to change that without installing an additional app (?!). And even after installing that additional app, the problem does not seem to go away. On top of that, Samsung support was not able to figure it out after fiddling with my device for an hour. Click to expand... Click to collapse see if you get this information, on briefing top right hand corner on the home page, there is three dots, touch that and you should get settings, underneath the setting word, you should get the login or logout. If you are logged in, you touch the icon and a pop up will give you the option open profile in flipboard or log out.
kms108 said: see if you get this information, on briefing top right hand corner on the home page, there is three dots, touch that and you should get settings, underneath the setting word, you should get the login or logout. Click to expand... Click to collapse Yes, you are right. With Flipboard installed, I do get the option to log into Flipboard or log out of it on Briefing page. Unfortunately the content of Briefing page is still Indonesian.
TheKorbenDallas said: Yes, you are right. With Flipboard installed, I do get the option to log into Flipboard or log out of it on Briefing page. Unfortunately the content of Briefing page is still Indonesian. Click to expand... Click to collapse May be you do have a problem with yours, can you take it back to the shop and see if they can check this out, using a remote system to check is not always a good option.
Same here, have a Tab S2 and can't get the Daily Briefing out of Indonesian. On Verizon. I'm going to just disable it.
bleh I have the same problem on my s6 I don't want to have a huge news app I just like the swipe screen to check quick but now it's all in Indonesian and I'm pretty pissed at this bloat ware with no language option
I logged into my flipboard account inside the briefing app. Does not help, still in Indonesian. And btw, how can you get the briefing app content to be the same as flipboard? The briefing app comes with pre-fixed categories (with only word filters) from curated content. Flipboard on the other hand, allows you to add your own feeds and these feeds definitely don't show up in the briefing app.
I just visited BestBuy again. All their S2 devices on display suffer from this issue, no exceptions. Their Samsung support guy, while surprised, couldn't do anything about it. (They have a dedicated Samsung support stand.) On the other hand, while talking to the guy I did a couple of refreshes of my Briefing page and it suddenly switched to English. Incidentally, by that moment we had already uninstalled Flipboard app from my device. Go figure...
This problem just started happening yesterday on my S2 as well. I have temporarily turned it off, but it is pretty annoying. I'm guessing it's a problem with Flipboard itself. Maybe they're having some issues or something? I hope this resolves soon. I kind of enjoy having something to read without opening another app.
JohnXena said: This problem just started happening yesterday on my S2 as well. I have temporarily turned it off, but it is pretty annoying. I'm guessing it's a problem with Flipboard itself. Maybe they're having some issues or something? I hope this resolves soon. I kind of enjoy having something to read without opening another app. Click to expand... Click to collapse It's fixed now. You can get an update for Flipboard from Google Play, then reboot the device. Sent from my SM-T817V using Tapatalk
Yes, it appears to be working correctly now. I did not even have to update (or even install) Flipboard. I even did a factory reset and after the reset the Briefing screen continues to work correctly. It appears that the problem was on the server side. I just happened to buy my tablet at the exact same time.
Glad it's sorted out.
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