proximity fix - Nexus 6 Q&A, Help & Troubleshooting

can anyone help me with a fix for proximity sensor issue.
since applied a tempered glass the screen goes black while on call. but the issue is resolved temporarily after rebooting and appears soon.
i am on 7.1.1 april stock rom.
thanks!!!

Your cheap tempered glass is crap; get one that doesn't cover the proximity sensor
Sent from my Nexus 6 using Tapatalk

if its cheap it shouldn't work at all but its working after a reboot at a times so i dont think its a tempered glass issue!!

Same answer, get one that not cover the proximity sensor. I'm a technician and I had some problems with many models of phones​, when the glass screen protector cover the light and proximity sensor. For my nexus 6 I bought intelliarmor intelliglass pro. This screen protector is great, and trust me it worth every single cent it cost. The oleophobic coating and the silicon adhesive side is better than any other glass I tried , and the sides of the glass are painted black ,to mask the halo effect due to the round shape on phone sides. The phones really looks like without any screen protector, it s the first time I found one this good . Maybe other reliable brands produce a screen protector like this one , but for sure , at least for me ,I will never buy another cheap Chinese one

Before you blame hardware issue, try Proximity Sensor calibration apps or even proximity fix zip (flash in TWRP, designed for Lollipop but works for Nougat too).

HueyT said:
Before you blame hardware issue, try Proximity Sensor calibration apps or even proximity fix zip (flash in TWRP, designed for Lollipop but works for Nougat too).
Click to expand...
Click to collapse
worked !!! thanks

Related

matte screen protector?

anyone know if there a matte screen protector is available for the hd2 yet? the screen is such a fingerprint/oil magnet and i think a matte sp will alleviate this somewhat
I'd like a matte one too. I used a Power Support anti-glare protector on my iPhone and I liked the feel of it.
Get *ANY* "Anti-Glare" screen protector. I've come to realise that Anti-Glare = Matte, and it's pretty finger-print resistant.
Try http://shop.brando.com/bw-pda-screen-protector-htc-hd2-_p03931c0019d008.html for a start.
Hi folks,
jus bought this one last night. waiting for it to come, will leave a review once i install it.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=140360575612&ssPageName=STRK:MEWNX:IT
dandruff333 said:
anyone know if there a matte screen protector is available for the hd2 yet? the screen is such a fingerprint/oil magnet and i think a matte sp will alleviate this somewhat
Click to expand...
Click to collapse
Screen prodector for this monster?
Anyone wahtch this scratch-resistant (video)
I installed the original HTC HD2 protector. After that the proximity sensor stopped working.
What I mean is that in a darkened room and in a call when you move the phone away from your face the backlight should come on and likewise turn off when taken close to your face. But this functunality works no more. Again okay after removing the protector.
Any similar experiences ????
srmz said:
I installed the original HTC HD2 protector. After that the proximity sensor stopped working.
What I mean is that in a darkened room and in a call when you move the phone away from your face the backlight should come on and likewise turn off when taken close to your face. But this functunality works no more. Again okay after removing the protector.
Any similar experiences ????
Click to expand...
Click to collapse
Mine is actually working perfectly. Are you sure yours is original? does it come with 2 holes over the proximity sensor because mine does.
Where can I buy the original HD2 Screen Protector?
srmz said:
I installed the original HTC HD2 protector. After that the proximity sensor stopped working.
What I mean is that in a darkened room and in a call when you move the phone away from your face the backlight should come on and likewise turn off when taken close to your face. But this functunality works no more. Again okay after removing the protector.
Any similar experiences ????
Click to expand...
Click to collapse
Yes. It happen to me also! its to difficult to install because of the size of the screen and the fact that should match exactly the light an proximity sensor. I find impossible also to properly install the screen protector around the hardware keys. For me the original HTC screen protector it was a joke. Finally, i give up and remove that peace of crap!

[Poll] Removed shatterproofing, sensitivity issues?

So I removed my shatterproofing and am not having any issues at all with sensitivity. The only reason I am asking this question is because my friend who did is. The difference? I am running CyanogenMod and he is running stock.
So to try and get an understanding of whether or not this issue is present on both kernels I am asking all of you who have removed the shatterproofing to tell me if you're experiencing any sort of sensitivity issues after the fact, and also which ROM/kernel you have been running.
Since I just removed my shatterproofing yesterday I will wait and give my feedback when I have had more time to assess the current state.
After I removed the ASF, I noticed problems on touchscreen. It´s not very common and happen randomly (screen stops responding to touch and sometimes shakes). I am using stock .136
Another problem I noticed after removing the ASF: The glass has no oleophobic and hydrophobic treatment (it´s pure glass, like a window´s glass). The fingers do not slide well and the screen always looks dirty and wet!
Due to these problems, I've ordered a Nillkin H + tempered glass protector (front and back).
marciozh said:
After I removed the ASF, I noticed problems on touchscreen. It´s not very common and happen randomly (screen stops responding to touch and sometimes shakes). I am using stock .136
Another problem I noticed after removing the ASF: The glass has no oleophobic and hydrophobic treatment (it´s pure glass, like a window´s glass). The fingers do not slide well and the screen always looks dirty and wet!
Due to these problems, I've ordered a Nillkin H + tempered glass protector (front and back).
Click to expand...
Click to collapse
I am thinking of applying some treatment to mine instead, since I love the look of the device now.

Screen goes black when you make a call on 5.1, try this.

I'm not a screen protector salesman, nor do I have stock in one. This worked for me, but your milage may vary.
I updated to 5.1 yesterday and since then, every single time I made a call my screen would go black and become unresponsive. When the person at the other end hung up, it would eventually come back. I figured it was the rom and/or kernel. I tried as many rom, kernels and combinations as I could and nothing. I eventually found a thread sharing that the sensor became more sensitive in the upgrade and even if you never had an issue in 5.0, your screen protector is probably the issue. I thought no way, I paid like $20, really liked the protection and it never caused an issue, it was a tempered glass protector and clear as day, but I was desperate.
The second I took it off and pressed enter on a call, no black screen. I could actually make a call, cover the sensor with my protector and the screen went black.
I know it sucks, i really didn't want to change my protector, but I could not use the phone the way it was.
jackpollard said:
I'm not a screen protector salesman, nor do I have stock in one. This worked for me, but your milage may vary.
I updated to 5.1 yesterday and since then, every single time I made a call my screen would go black and become unresponsive. When the person at the other end hung up, it would eventually come back. I figured it was the rom and/or kernel. I tried as many rom, kernels and combinations as I could and nothing. I eventually found a thread sharing that the sensor became more sensitive in the upgrade and even if you never had an issue in 5.0, your screen protector is probably the issue. I thought no way, I paid like $20, really liked the protection and it never caused an issue, it was a tempered glass protector and clear as day, but I was desperate.
The second I took it off and pressed enter on a call, no black screen. I could actually make a call, cover the sensor with my protector and the screen went black.
I know it sucks, i really didn't want to change my protector, but I could not use the phone the way it was.
Click to expand...
Click to collapse
which screen protector? if it's not properly cut or is an old plastic type protector that's probably the problem. The good properly cut tempered glass screen protectors don't seem to have this issue.
Same problem here, but worse.
When the screen went black during the call, the phone shut down, and has been misbehaving ever since, I've still not been able to unlock it fully. I suspect the Device Protection feature of 5.1 (anti-theft) to be the cause of the problem...
Images of problem: http://imgur.com/a/cizWc
Any idea of what I should do?
neyenlives said:
which screen protector? if it's not properly cut or is an old plastic type protector that's probably the problem. The good properly cut tempered glass screen protectors don't seem to have this issue.
Click to expand...
Click to collapse
I used Skinomi Tech Tempered Glass ultra thin, it was rated well. It did cover the sensor, but like I said, never had an issue on 5.0 and and once I took it off, worked like a charm. You have a suggestion for a good tempered glass protector?
Baalinooo said:
Same problem here, but worse.
When the screen went black during the call, the phone shut down, and has been misbehaving ever since, I've still not been able to unlock it fully. I suspect the Device Protection feature of 5.1 (anti-theft) to be the cause of the problem...
Images of problem: http://imgur.com/a/cizWc
Any idea of what I should do?
Click to expand...
Click to collapse
Dang man, that's way past my "take the screen protector off" fix. I'm thinking you have a more complex issue. Were you unlocked and rooted? Custom rom or kernel? The allow oem unlock checked in dev settings? Can you do a full wipe and step through the flash process in fastboot?
Completely stock. I found a workaround. Remove the SIM card before powering-up. This time I am first asked to draw my unlock pattern, as it is supposed to do. Then, let the phone boot to my homescreen and then only I replace the SIM card. I am asked for my PIN et voilà.
I think the new anti-theft feature is indeed at fault. It is somehow overridden by the PIN request. Oh well, at least my phone works now
---------- Post added at 02:55 PM ---------- Previous post was at 02:44 PM ----------
Regarding the screen proximity sensor problem.
Do you think a deliberately smaller tempered glass screen protector would work?
http://www.amazon.com/Orzly®-Tempered-Protective-Protector-SmartPhone/dp/B00ORYY4IO
Where is the sensor located on the screen? Between the camera and top speaker?
I've been using a Zagg GSP with the same problems... So far removing it has been my only fix. Didn't have problems before 5.1 even with some haloing!
I think the proximity sensor is to the left of the top speaker. If you hold the phone just right in the light you can see two little dots under the glass.
rmanaka said:
I've been using a Zagg GSP with the same problems... So far removing it has been my only fix. Didn't have problems before 5.1 even with some haloing!
I think the proximity sensor is to the left of the top speaker. If you hold the phone just right in the light you can see two little dots under the glass.
Click to expand...
Click to collapse
You should call Zagg at 18007009244 . I just called and they said that it was the first reported case, and that if enough people called in, they would investigate. They also said that you can remove the existing screen protector, use some other one, and just get a warranty replacement if/when a new Zagg GSP comes out.
Xtremeguard fixed this issue in their spartan glass. They also fixed the "halo-ing" issue many protectors have. They made cutouts for the camera and sensors. I'll post pics once I get home. I encountered OPs glitch with the original spartan glass I had (1st gen?).
jackpollard said:
I used Skinomi Tech Tempered Glass ultra thin, it was rated well. It did cover the sensor, but like I said, never had an issue on 5.0 and and once I took it off, worked like a charm. You have a suggestion for a good tempered glass protector?
Click to expand...
Click to collapse
Hey man, as I suggested, try xtremeguard. Here are some pics and they have cutouts for the camera and sensors. They usually have sales; don't buy it regular price, its ridiculous! Here's a code I found that works if you purchase two items: Spring90
Or if you want just one, use 75off
I just use their glass protectors on all my devices and I've had good experiences with them. They now ship their glass in a hard plastic case; less chances of breaking. Pictures attached!
Is this issue really just limited to people with screen protectors? I have the Zagg HDX and am having this same problem. I really don't want to replace my screen protector and don't want to have to go back to a non 5.1 ROM. Unfortunately I do spend a lot of time making phone calls at work and need to dial extensions which I'm unable to do because of this.
Are there any kind of Kernel modifications or system settings that can be adjusted to fix the issue?
drscott333 said:
Is this issue really just limited to people with screen protectors? I have the Zagg HDX and am having this same problem. I really don't want to replace my screen protector and don't want to have to go back to a non 5.1 ROM. Unfortunately I do spend a lot of time making phone calls at work and need to dial extensions which I'm unable to do because of this.
Are there any kind of Kernel modifications or system settings that can be adjusted to fix the issue?
Click to expand...
Click to collapse
Yes it really is. I had the problem on my Nexus 4 with a protector so I made sure to buy a protector with cutouts on my Nexus 5. I thought they would have fixed it on the Nexus 6, although it is still very sensitive. I had the problem with a full glass protector and my screen would stay off during a call even after using the power button. So I emailed xtremeguard and fortunately they modified their guard to have cutouts for the sensors as you can see in the pics I posted on the last page.
Same behavior with Skinomi tempered glass protector. Took it off and the phone works fine.
drscott333 said:
Is this issue really just limited to people with screen protectors? I have the Zagg HDX and am having this same problem. I really don't want to replace my screen protector and don't want to have to go back to a non 5.1 ROM. Unfortunately I do spend a lot of time making phone calls at work and need to dial extensions which I'm unable to do because of this.
Are there any kind of Kernel modifications or system settings that can be adjusted to fix the issue?
Click to expand...
Click to collapse
There was some talk about an issue with the sensors and 5.1 causing the issue also, but it seemed it was a small minority that had this issue. As far as I know, you have to bite the bullet and peel off the protector. I tried 3 different kernels and 3 different roms and nothing at all worked. The good news is they have plenty of cheap alternatives that have the cut-outs. Good luck.
jackpollard said:
I used Skinomi Tech Tempered Glass ultra thin, it was rated well. It did cover the sensor, but like I said, never had an issue on 5.0 and and once I took it off, worked like a charm. You have a suggestion for a good tempered glass protector?
Click to expand...
Click to collapse
Skinomi is aware of the issue. I wasn't sure what was causing it until i found this thread. Removed my protector and problem was fixed. It looks like Skinomi is aware of the issue though, contacted them and got a replacement since i had removed my glass protector. The replacement glass no longer covers the sensor.
No need to remove your screen protector. Just head to Accessibility--> Turn on 'Power Button ends call' and Boom!
I too had the same problem just after upgrading to 5.1
Tried this and it works like a charm. No issues till now. I hear that 5.1 messed the sensitivity of the proximity sensors. But lucky enough for us, 5.1.1 has a patch to fix this issue. Till you get an update for 5.1.1 just keep enabled Power Button ends call, and you'll be just fine. No need to spoil your completely alright $20 screen protector
Thanks!
The only thing that worked for me !
Hi,
I empathize with you. I found myself buying a Nexus 5 in India in 2013 with a lot of excitement and the same happened after upgrading to lollipop and then marshmallow. I removed am imported tempered glass screen protector and that didn't work. Next, I downgraded to KitKat 4.4.4 and that didn't work. Google's product forum was a waste of time. Their rep said the same things: remove the screen protector, clear cache and finally do a factory data reset. I'm not from a technical background and after saying prayers which I said only in my childhood, the below is what finally what worked for me:
1) Downgraded to KitKat 4.4.4. I have a MacBook so used this YouTube link:
https://youtu.be/pzzDxrccZO8
2) Rooted my device using King root. Link:
http://forum.xda-developers.com/android/apps-games/one-click-root-tool-android-2-x-5-0-t3107461
2) Installed Xposed framework. Link:
http://repo.xposed.info/module/de.robv.android.xposed.installer
3) Disabled the proximity sensor from Xposed framework. This YouTube link helped:
https://youtu.be/hPRujBMeuz0
Hallelujah ! I can see my screen again when making calls. Like I said, I'm from a human resources background and literally prayed like Armageddon had just started before doing all the above. I can't guarantee if these will brick your phone or put it in some perpetual bootloop mode, so do it at your own risk ! Started believing strongly in God but disbelieving in Android after this whole bloody experience.
Cheers !:good:

Spigen tempered covers the proximity sensor, does not work

no cut out for the proximity sensor.
blank screen during calls regardless if proximity.
the fit is pretty good though but I guess I will return it
There's no cut out, but the screen still turns off during calls like it should, so I don't see the problem.
lysm bre said:
There's no cut out, but the screen still turns off during calls like it should, so I don't see the problem.
Click to expand...
Click to collapse
Yeah my Galaxy S5 tempered glass covers the sensors as well and was never an issue. It shouldn't be since it's clear glass.
Sent from my Sprint Galaxy S5.
jadeddjay said:
no cut out for the proximity sensor.
blank screen during calls
the fit is pretty good though.
Click to expand...
Click to collapse
Mine does this too...actually just posted in the Q/A section.
Phone will turn off before putting the phone to my face and not turn on after taking the phone away from my face. I am hoping that this will get better as the screen protector attaches better over the next day.
happilyaccosted said:
Mine does this too...actually just posted in the Q/A section.
Phone will turn off before putting the phone to my face and not turn on after taking the phone away from my face. I am hoping that this will get better as the screen protector attaches better over the next day.
Click to expand...
Click to collapse
Are you sure this is because of the screen protector? Did you test it by chance before putting the tempered glass on?
I've seen other people reporting this, but they are saying its a bug in marshmallow and not the screen protectors. I will have my phone later today so I hope to test it myself.
Sent from my XT1060 using XDA Free mobile app
I just ordered the Spigen tempered glass myself, can we get others to confirm this is an issue of Android M and not the protector itself? My phone is arriving tomorrow.
Yes I am sure its because of the screen protector. Because it works fine before and after I took it off lol
Even if it is because of a bug... If you get it now, it won't work right. Until it gets fixed. That is all
This sounds a lot like the issue with HTC's M7 when the initial software of the device wouldn't work well with glass protectors. The on screen buttons were not sensitive enough to detect touch once the glass protector was applied. Then HTC fixed that through a software update.
Sent from my Nexus 5X using Tapatalk
I'm returning mine as well. Didn't have the issue every call I made (only made a couple of calls, very rarely actually call people anymore) but I don't want the proximity sensor or FFC being covered period even if it ends up being partially or fully a software issue. Looks like there are several tempered options, think I'll wait a few days and see what others are saying about the other brands.
Nothing wrong with your glass
Ok, so I am experiencing the same issue on a Nexus 5 running the latest update with no glass protector or anything. Phone goes dark when I put it to my ear and I have to manually hit the power button to turn on when I pull the phone away from my ear. Anywho I believe it is a bug and not your screen protector. I get my 5X today and I get my spigen tempered glass today as well. But if your proximity sensor is working with the glass on when you raise it to your ear then it should work when you drop it back down. Not working only when you pull the phone down seems like an issue with marshmallow. Proxy sensor seems to have a bug where its affecting waking up on a call from going dark. Test it out with the glass on your phone if you can cover up the proximity sensor and it effects the phone, then it still works.
riggsmagic said:
Ok, so I am experiencing the same issue on a Nexus 5 running the latest update with no glass protector or anything. Phone goes dark when I put it to my ear and I have to manually hit the power button to turn on when I pull the phone away from my ear. Anywho I believe it is a bug and not your screen protector. I get my 5X today and I get my spigen tempered glass today as well. But if your proximity sensor is working with the glass on when you raise it to your ear then it should work when you drop it back down. Not working only when you pull the phone down seems like an issue with marshmallow. Proxy sensor seems to have a bug where its affecting waking up on a call from going dark. Test it out with the glass on your phone if you can cover up the proximity sensor and it effects the phone, then it still works.
Click to expand...
Click to collapse
Just tested this out with and without. It is the glass (now the glass is not sticking as well...oh well). The phone would turn off as soon as my finger goes over the sensor. would not turn on when i remove my finger. have to hit the power button twice to get the screen back on. speaker phone disables the sensor so no issues there.
Tempered Glass with Sensor Cutout I may try this one out next. I wrote to Spigen to see if they are going to resolve the issue.
happilyaccosted said:
Just tested this out with and without. It is the glass (now the glass is not sticking as well...oh well). The phone would turn off as soon as my finger goes over the sensor. would not turn on when i remove my finger. have to hit the power button twice to get the screen back on. speaker phone disables the sensor so no issues there.
Tempered Glass with Sensor Cutout I may try this one out next. I wrote to Spigen to see if they are going to resolve the issue.
Click to expand...
Click to collapse
I just tested the sensor without the glass protector as well. The sensor being blocked is the problem. On phone calls with the protector on, the screen wouldn't light back up for a number of seconds or until hitting the power button a couple of times. Without the protector on, the screen behaves as it should.
I'm thinking about returning mine and getting a refund and then buying the new version if they release one. Unless Spigen would just do an exchange.
dmudd said:
I just tested the sensor without the glass protector as well. The sensor being blocked is the problem. On phone calls with the protector on, the screen wouldn't light back up for a number of seconds or until hitting the power button a couple of times. Without the protector on, the screen behaves as it should.
I'm thinking about returning mine and getting a refund and then buying the new version if they release one. Unless Spigen would just do an exchange.
Click to expand...
Click to collapse
Try contacting them if you bought from Amazon Spigen Amazon Customer Service
happilyaccosted said:
Try contacting them if you bought from Amazon Spigen Amazon Customer Service
Click to expand...
Click to collapse
Thank you for the link
Sent from my Nexus 5X using Tapatalk
the screen still turns off during calls
Oklagija said:
the screen still turns off during calls
Click to expand...
Click to collapse
That is good if the screen turns off when the phone is against your ear, and turns back on when you go to look at your phone to either end the call or look up a date or contact.
Mountainfisher said:
That is good if the screen turns off when the phone is against your ear, and turns back on when you go to look at your phone to either end the call or look up a date or contact.
Click to expand...
Click to collapse
Pretty sure he means it turns off when the phone isn't close to the face. This means the lack of proximity sensor cut is blocking the sensor as if your face is close to it.
Sent from my Sprint Galaxy S5.
EeZeEpEe said:
Pretty sure he means it turns off when the phone isn't close to the face. This means the lack of proximity sensor cut is blocking the sensor as if your face is close to it.
Sent from my Sprint Galaxy S5.
Click to expand...
Click to collapse
yes I know what he means, I have the screen protector and the 5x. I am having the same issue, the phone should operate as I described. It doesnt with the spigen screen protector.
Spigen SGP11775. Same issues as others. Sent it back. Will get something with cut outs.
I am also sending back my Spigen tempered glass screen protector, got the Pleson tempered glass in today and it's much nicer. Feels thinner and seems to have a better coating on it and the fit is perfect.
Sent from my Nexus 5X using XDA Free mobile app

Question Fingerprint Sensor problems

I keep having issues with my fingerprint sensor... constant "fingerprint doesn't match" or "Press Harder" or "... cover the whole area..."
This is with a whitestone dome on the phone...
Anyone else having this issue?
I have a galaxy s21 ultra being used with a case by a company called you maker. It originally came with a plastic sticker that was protected and covered. That circular plastic sticker allows the finger to be read using the ultrasonic technology while being in a case. There's another technology that uses light to make almost a 2d image of your print. Try without the case and see if it works. Also sorry about you inconvenience.
well... there's no way i'm gonna take the whitestone dome off since its cured... just wondering if other peeps with WD tempered screens have the same issue with the fingerprint sensor
Had that issue with my S10+ as well. Try removing fingerprints then adding them again - assuming you didn't register after installing the screen protector. Another thing I had done was register the same fingerprint multiple times.
snobrdinrtiste said:
well... there's no way i'm gonna take the whitestone dome off since its cured... just wondering if other peeps with WD tempered screens have the same issue with the fingerprint sensor
Click to expand...
Click to collapse
I have the WD screen protector on my S21 Ultra and I'm having issues with my fingerprint sensor also. I'm very disappointed because for the price, I expected it to be fully compatible with the fingerprint sensor.
The Samsung ultra comes with x2 screen protectors people rip the first one off or finger print sensor will not work i found this out the device has a second screen protector so no need to worry
snobrdinrtiste said:
I keep having issues with my fingerprint sensor... constant "fingerprint doesn't match" or "Press Harder" or "... cover the whole area..."
This is with a whitestone dome on the phone...
Anyone else having this issue?
Click to expand...
Click to collapse
Forgive me if this is a stupid question, but did you take off the factory installed screen protector that comes with the S21 Ultra? Not the one that you take off when you first remove it from the box (sort of a dust protector) but there is an actual screen protector there - very hard to see unless you look very close - if you did not remove that, then that is most likely your problem. If you did remove that before installing then I am not sure why you are having issues. Either way - best of luck my friend.
jutley said:
The Samsung ultra comes with x2 screen protectors people rip the first one off or finger print sensor will not work i found this out the device has a second screen protector so no need to worry
Click to expand...
Click to collapse
Only exynos variants come with screen protector, My U and U1 arrived without it. So just need to ensure finger print is re-registered. Did not use whitestone dome due to experiences with note 9 glass but the spigen glass is working well with finger prints once registered after application
Geekser said:
Forgive me if this is a stupid question, but did you take off the factory installed screen protector that comes with the S21 Ultra? Not the one that you take off when you first remove it from the box (sort of a dust protector) but there is an actual screen protector there - very hard to see unless you look very close - if you did not remove that, then that is most likely your problem. If you did remove that before installing then I am not sure why you are having issues. Either way - best of luck my friend.
Click to expand...
Click to collapse
Yes, I removed the original film that was on there. I also went to the "Display" menu and increased the touch sensitivity option. In addition to that, I registered the fingerprint of my thumb 3 times. I can't seem to unlock my phone in the 1st attempt. It usually takes multiple attempts for it unlock. From a visual point of view, the screen protector installed perfectly. I just wish it was fully compatible with the fingerprint sensor.
galaxyultra said:
Yes, I removed the original film that was on there. I also went to the "Display" menu and increased the touch sensitivity option. In addition to that, I registered the fingerprint of my thumb 3 times. I can't seem to unlock my phone in the 1st attempt. It usually takes multiple attempts for it unlock. From a visual point of view, the screen protector installed perfectly. I just wish it was fully compatible with the fingerprint sensor.
Click to expand...
Click to collapse
this is the exact same thing i'm experiencing!!! So annoying! I wrote to Whitestonedome and asked for a refund. Plus the bottom of the whitestonedome's glass is starting to peel ... even though it was cured and everything was fine for four straight days.
And no, the phone did not come with a pre-installed screen protector.
For what it's worth, the Fingerprint sensor works awesome for me. I have not added a glass screen protector and probably won't. For now, I am simply relying on the one installed by Samsung at the Factory - but I also have another Film Protector from AM-FILM that I will use if necessary. Very happy with how fast the FP sensor is - much better than on my previous phones....
Have both 21 ultra and whitestone dome glass installed. I have noticed that my finger slids a little not being use to glass as I tried for the life of me to use glass with my s10+. Couldn't get whitestone to work so I got zagg fusion glass. I have also noticed that if you have dry ass fingers, like after washing, it won't recognize your print. Try with lotion!
If only Samsung ditched the curved display for a flat panel, then we can buy "normal" screen protectors at fair prices.
The curve screen is a little annoying but also satisfying also
I have problems with original screen protector sometimes, registered finger only 1 time but I get same errors might just peel it off but don't know will it help any
I haven't removed the screen protector that comes with the phone from factory (not the one that you peel when you take it off the box... No issues with fingerprint sensor.. I had a note 20 ultra and I did the stupid mistake of removing the one from factory and putting one from amazon that had the circle for fingerprint.. I had to readd all prints and the worst thing is that it would miss more than hit. When I got my s21 ultra I was smart enough to keep the protective film that came with it. Other than that, I would suggest custom made with hydrogel (something I have seen where I live) which is flexile yet durable and works great with fingerprints.
I installed a generic £4 UV glass screen protector from ebay. Initially I had the exact same issue. But now it works for me. The trick I realised is to remove the old finger prints and re-register them. You will need to register the same finger 2 or 3 times and you will need to use a little more pressure when using the fingerprint scanner to unlock. It is still not as reliable as it would be without a screen protector and you will get a few misses but it gets the job done. I prefer using face unlock most of the time and use the fingerprint scanner only to make payments, access the banking app etc and for that it works fine I just need to press into the screen gently vs just placing my finger on the scanner as I would otherwise.
I don't understand how people claim that screen covers work perfectly well with with this phone's fingerprint sensors. i have tried AMfilm glass, and two soft ones by unique me and... even after the extra sensitivity was turned on, the fingers would fail most of the time. since you only get 5 tries before it locks.... so annoying... are the people that write those ratings all bs?? btw.. first experience with an ultrasonic sensor and it kinda blows..... am i out of luck? never had a phone without a screen cover ..... sigh
johnp357 said:
I don't understand how people claim that screen covers work perfectly well with with this phone's fingerprint sensors. i have tried AMfilm glass, and two soft ones by unique me and... even after the extra sensitivity was turned on, the fingers would fail most of the time. since you only get 5 tries before it locks.... so annoying... are the people that write those ratings all bs?? btw.. first experience with an ultrasonic sensor and it kinda blows..... am i out of luck? never had a phone without a screen cover ..... sigh
Click to expand...
Click to collapse
If you don't mind not having glass, a zagg will work for sure as I had it on my S10+. Currently running whitestone and if my fingers are just washed, it won't work. But if I rub them together or add lotion to my hands, it reads it with no problems. I have also added my print a few times in different variations like the side of my thumb and the tip of my thumb to make sure it can read any part of my thumb
johnp357 said:
I don't understand how people claim that screen covers work perfectly well with with this phone's fingerprint sensors. i have tried AMfilm glass, and two soft ones by unique me and... even after the extra sensitivity was turned on, the fingers would fail most of the time. since you only get 5 tries before it locks.... so annoying... are the people that write those ratings all bs?? btw.. first experience with an ultrasonic sensor and it kinda blows..... am i out of luck? never had a phone without a screen cover ..... sigh
Click to expand...
Click to collapse
If you tried 2 soft ones and those didnt work, thats a you problem

Categories

Resources