Related
I've installed a few ROMs from this place onto it. I did not SuperCID (just used a HardSPL bypass) it nor SIM Unlock it.
Does this mean that I should be able to undo everything that has been done?
How do I remove HardSPL? Is that possible?
How can I install an original AT&T ROM on it? Where do I find those? I think I found one with Alex's Kitchen, but I'm not sure if that's a full version or what. And what about the AT&T bloat?
Sorry if this is a noob question. I glanced through the Tilt-specific Wiki and the Kaiser Wiki and I didn't see the answer to any of these questions in the FAQs.
see the wiki, there's a howto link for reverting your spl
Oh, awesome. I missed that. I think it was because I was mainly looking through the Tilt-specific Wiki. My mistake.
Here's the thread in case someone else happens accross this one in search of the same advice.
http://cleanimport.xda/index.php?threads/335568/
Just install the original AT&T Rom and you should be fine. I had to send mine in for a warranty exchange last Friday after the radio conked out on it, and got my new one on Monday of this week. Anway, I used the HardSPL too, and I just reflashed the AT&T Rom onto it, put it in the box, slapped the return label on it and sent it on it's merry way
Edit-Somebody on here said they don't check the SPL when they get the defective unit, just that it has the AT&T Rom on it. In fact, I bet they just chuck it in the recyling bin and write it off.
Yeah I'm pretty sure they half inspect the phones. They must get more exchanges than they could deal with. They possibly check the device thoroughly though because it's a high end (dollar) device. Who knows?
I worked in the service department at Best Buy for a while, and I know we didn't check anything when customers returned products. All we did was looked at the stickers on the outside of the products to make sure the serial number, model number, etcetera all matched up, and that was it. As long as those matched up, we could send the devices back to their manufacturers or out to our service centers.
I figured AT&T would operate the same way, but from what I've read on these forums, they do a pretty thorough check. I just wanted to make sure I covered all grounds. Better safe than sorry, y'know?
Yeah, that's true. The guy at the store looked my phone over, and even changed SIM's and agreed something was wrong with the phone's radio, so that's in the notes too.
I found the post I was talking about, it's the first on on the page-
http://forum.xda-developers.com/showthread.php?t=335568&page=23
"Just FYI; I recently returned my 8525 to ATT because it was not charging with the car charger.
I flashed back to the latest ATT ROM and then did a second hard reset. I heard last week from ATT the phone was accepted as a core with no problem.
I was told by a friend at ATT that they don't look at CID, but different splash screens will for sure trip up a return.
Just my experience; hope it helps someone."
Warranty issue?
The touchscreen of my phone is not working. Good thing is that i bought it just 8 months before so i guess its still under warranty? (is it?)
After looking around in the forum i get it reverted back to original locked state and now i want to get my warranty from ATT people. Can you please let me know how to proceed? And if anyone has already done this then what steps he followed? Do we need to send our phone back first and then get the newer phone? Or do they give us the newer phone and then we need to send them the older one back?
ceo.mtcl said:
The touchscreen of my phone is not working. Good thing is that i bought it just 8 months before so i guess its still under warranty? (is it?)
After looking around in the forum i get it reverted back to original locked state and now i want to get my warranty from ATT people. Can you please let me know how to proceed? And if anyone has already done this then what steps he followed? Do we need to send our phone back first and then get the newer phone? Or do they give us the newer phone and then we need to send them the older one back?
Click to expand...
Click to collapse
Just call AT$T, they will check your account to see if you are within warranty. If your problem is within warranty guidelines, they will send you a new (refurb) tilt or if you press, a new (refurb) Fuze ( I would rather have the Tilt ) It usually arrives within five days. It comes with a pre paid return envelope. Take the battery and sim and back cover off the old phone, put them in the new phone. Drop the old one in the envelope. Drop it in the post and you are all set.
If you fail to send the old one back within the time allotted they will bill your account of the full value of the replacement phone. Quick and easy, my replacement phone is over a year old and has worked flawlessly.
My Tilt is maybe 8 months old and decided to stop charging the other night. Unfortunately, I installed a Manila 2D ROM on it some time ago and because it will not recognize the USB cable, I can't roll it back. I'm going to call AT&T today and see about having a replacement shipped to me. I don't think it'll be a problem since it won't turn on and it'll probably be a mail replacement like you described. I'm going to press to get a Fuze, when I ordered the Tilt I paid good money to get it new instead of refurbished and it still stopped working after well under a year of use. If I'm getting a refurbished replacement I'd like the newest model.
KentM said:
My Tilt is maybe 8 months old and decided to stop charging the other night. Unfortunately, I installed a Manila 2D ROM on it some time ago and because it will not recognize the USB cable, I can't roll it back. I'm going to call AT&T today and see about having a replacement shipped to me. I don't think it'll be a problem since it won't turn on and it'll probably be a mail replacement like you described. I'm going to press to get a Fuze, when I ordered the Tilt I paid good money to get it new instead of refurbished and it still stopped working after well under a year of use. If I'm getting a refurbished replacement I'd like the newest model.
Click to expand...
Click to collapse
Unless of course it is a battery issue, and they put in a new battery, see that you have used unapproved software and mark your S/N as immediately out of warranty,.....................I'm just sayin................................
You think that's an issue even exchanging it through the mail?
KentM said:
You think that's an issue even exchanging it through the mail?
Click to expand...
Click to collapse
Do you think they stay in business by by just mailing a new phone to anyone who says, " this is broken, give me anew fuze ?'
I just exchanged my tilt today. My screen broke (the colors became all white and inversed and weird) so I called ATT and they told me to go to this special service warranty store. They looked it over quickly and gave me a new tilt no problem... just make sure you flash the original ATT rom back on it. (They didnt notice I broke the VOID sticker in the screwhole hehe)
PS. I got my tilt last April, and I'm not sure how long the warranty lasts. The guy said I have 90 extra days on this new phone.
denco7 said:
<snip> If your problem is within warranty guidelines, they will send you a new (refurb) tilt or if you press, a new (refurb) Fuze ( I would rather have the Tilt ) </snip>
Click to expand...
Click to collapse
Just out of curiosity, why would you rather have the tilt? I've been thinking of upgrading from the tilt to the fuze...
d_stew said:
Just out of curiosity, why would you rather have the tilt? I've been thinking of upgrading from the tilt to the fuze...
Click to expand...
Click to collapse
Basically , you can have a brand new Fuze the way AT$T and M$ want it, or you can have a Tilt the way you want it. At present there are three times as many custom roms, more ways to customize it and I absolutely will not give up my Tilt screen. After a year of customizing my Tilt to perfection on this site, there is absolutely nothing about the Fuze that interests me.
I'm thinking about sending my Tilt back. It's bricked for some reason. I bought a new (OEM) battery because I thought I had battery problems, still nothing. If AT&T gets a phone that won't even power up what happens, I have hard spl and a flashed rom?
adstevenson said:
If AT&T gets a phone that won't even power up what happens, I have hard spl and a flashed rom?
Click to expand...
Click to collapse
If they manage to resusitate it or even read the flash memory contents (if it's possible to hotwire a car, who knows what can be done with a TyTN II and both of these would be possible), then when they see it's not running an approved ROM/SPL they may act like a bull and charge!
Anyone who runs a custom ROM on a phone thats still under warranty runs that risk should a problem occur that makes it difficult to flash back to original spec.
denco7 I agree entirely with your comments re the importance of a tilting screen but now HTC have developed the Touch Pro 2 (which has a tilting screen) there may soon be a real successor for the Kaiser released to the market. I don't know which providers will pick it up or where it'll be sold though.
Flying Kiwi said:
If they manage to resusitate it or even read the flash memory contents (if it's possible to hotwire a car, who knows what can be done with a TyTN II and both of these would be possible), then when they see it's not running an approved ROM/SPL they may act like a bull and charge!
Anyone who runs a custom ROM on a phone thats still under warranty runs that risk should a problem occur that makes it difficult to flash back to original spec.
Does the same thing apply if it's not under warranty but has insurance from at&t on it?
Click to expand...
Click to collapse
So about 45 days ago I purchased a new Tilt off ebay. Big mistake but the people at Best Buy had me convinced that they stopped making them. Yesterday out of no where my keyboard went dead and my phone started acting up. Currently I can't leave my phone on without it starting the note program and recording sound clips until the memory is full.
At this point I was just wondering what my options are. Will AT&T exchange my phone for a refurbished one? Is there anyway I could sent the phone to HTC to get it repaired. Are there any reliable companies that I could send the phone to? I have heard stories about people just bringing the phone into a AT&T store and getting it swapped out. Am I out $400?
If you got it off ebay, att doesnt want anything to do with it. You can try for HTC support, but i have no idea how HTC is with that kind of stuff.
Do a hard reset, and see if that helps any.
I wonder if it's just a faulty keyboard and it's causing shortcuts to open the notes software.
What other things are happening?
Could be a cable loose inside or the keyboard circuit board could have slipped out of place. This happened on mine.
HTC wont touch an HTC device under warranty without a receipt (from original purchase) Branded devices they wont touch without them coming from the network.
Paid repairs are different, they'll carry out the repairs for you, and invoice you for the repairs. They also charge for a quotation for repairs if you dont get it repaired (£20 in the UK I think, no idea outside of the UK)
If the phone keeps recording notes, it could be something as simple as a button being stuck. my solution with old devices was to mash the buttons as much as possible, and it generally unstuck them.
If your device is 45 days old (to you) then to be fair, its not likely to be an issue that the seller knew about, as its something thats occured since then. Issues can occur at any stage in a devices life, its just unfortunate that yours has chosen now to go wrong.
If you're not looking to pay to get the device fixed, it may be something as simple as opening the case up, and cleaning around the keyboard/extra buttons and re-assembling it, but if you're unsure on how to do this, I'd recommend not trying. When I opened my old 9100 to try and clean it up, something went sproing, and I lost a spring... I could never use the bottom row on the keyboard after that.
I've had good experiences with HTC.
SpugDarktyde said:
HTC wont touch an HTC device under warranty without a receipt (from original purchase) Branded devices they wont touch without them coming from the network.
Paid repairs are different, they'll carry out the repairs for you, and invoice you for the repairs. They also charge for a quotation for repairs if you dont get it repaired (£20 in the UK I think, no idea outside of the UK)
If the phone keeps recording notes, it could be something as simple as a button being stuck. my solution with old devices was to mash the buttons as much as possible, and it generally unstuck them.
If your device is 45 days old (to you) then to be fair, its not likely to be an issue that the seller knew about, as its something thats occured since then. Issues can occur at any stage in a devices life, its just unfortunate that yours has chosen now to go wrong.
If you're not looking to pay to get the device fixed, it may be something as simple as opening the case up, and cleaning around the keyboard/extra buttons and re-assembling it, but if you're unsure on how to do this, I'd recommend not trying. When I opened my old 9100 to try and clean it up, something went sproing, and I lost a spring... I could never use the bottom row on the keyboard after that.
Click to expand...
Click to collapse
This isn't my experience.
I've had a couple of dealings with HTC UK and have been very happy:
1) Ebay-sourced Tornado failed screen - I phoned HTC and from the IMEI number they got the manufacturing date, worked out it was under a year old, and fixed it for free
2) ebay-sourced Artemis - I dropped it, bent the casing. I phoned HTC and they fixed it as a paid repair for 65UKP. This included a complete recase. When I noticed some of the buttons were a bit sticky afterwards, they did a second repair replacing the controls for free, despite it almost certainly being a problem caused by my initial dropping.
3) ebay-sourced Qtek 8500. Had a problem with the LCD failing when the clamshell was flexed. Again, phoned HTC UK and replaced under warranty.
They've been prompt, have native helpdesks, cheap and generally couldn't have been more helpful - definitely worth approaching them. This contrasts with, say, Nokia and is a major part of why I like HTC products.
Ric
Richie V6 said:
So about 45 days ago I purchased a new Tilt off ebay. Big mistake but the people at Best Buy had me convinced that they stopped making them. Yesterday out of no where my keyboard went dead and my phone started acting up. Currently I can't leave my phone on without it starting the note program and recording sound clips until the memory is full.
At this point I was just wondering what my options are. Will AT&T exchange my phone for a refurbished one? Is there anyway I could sent the phone to HTC to get it repaired. Are there any reliable companies that I could send the phone to? I have heard stories about people just bringing the phone into a AT&T store and getting it swapped out. Am I out $400?
Click to expand...
Click to collapse
The first thing u should do is figure out if it is hardware or software related. Just do a hardreset and see if that helps. If not, then its most likely hardware related.
Check in Settings - Buttons what button is assigned to the recorder (usually the one on the left side), remove that assignment.
The button must be stuck or the sensor below it faulty, so it senses that button always pressed.
Richie V6 said:
So about 45 days ago I purchased a new Tilt off ebay. Big mistake but the people at Best Buy had me convinced that they stopped making them. Yesterday out of no where my keyboard went dead and my phone started acting up. Currently I can't leave my phone on without it starting the note program and recording sound clips until the memory is full.
At this point I was just wondering what my options are. Will AT&T exchange my phone for a refurbished one? Is there anyway I could sent the phone to HTC to get it repaired. Are there any reliable companies that I could send the phone to? I have heard stories about people just bringing the phone into a AT&T store and getting it swapped out. Am I out $400?
Click to expand...
Click to collapse
landwomble said:
This isn't my experience.
I've had a couple of dealings with HTC UK and have been very happy:
1) Ebay-sourced Tornado failed screen - I phoned HTC and from the IMEI number they got the manufacturing date, worked out it was under a year old, and fixed it for free
2) ebay-sourced Artemis - I dropped it, bent the casing. I phoned HTC and they fixed it as a paid repair for 65UKP. This included a complete recase. When I noticed some of the buttons were a bit sticky afterwards, they did a second repair replacing the controls for free, despite it almost certainly being a problem caused by my initial dropping.
3) ebay-sourced Qtek 8500. Had a problem with the LCD failing when the clamshell was flexed. Again, phoned HTC UK and replaced under warranty.
They've been prompt, have native helpdesks, cheap and generally couldn't have been more helpful - definitely worth approaching them. This contrasts with, say, Nokia and is a major part of why I like HTC products.
Ric
Click to expand...
Click to collapse
Dont get me wrong, I wasnt slating HTC for their support, I'm with you on that one. I've just seen jobs that have been bounced back from them (rightfully so) and was just giving the worst case scenario, that being that HTC dont actually have to fix it.
the agent or att will not help you, you got it from eBay and even if they help it will be for extra $$ so you may well just override that idea
first thing we must be sure if its hardware failure or software failure
if its software then you need to read lots but eventually you will have to get a new ROM and start from scratch eliminate all 3rd party ( so i advice using stocked ROM)
look at this it might help http://rapidshare.com/files/103168855/HTC_Kaiser_Service_Manual_jas_pik.pdf
this is the repair manual for kaiser
Square Trade
After this happened to me the first time I got some bunk electronics from ebay, I started using squaretrade.com. They will give you a warranty at about 50% of the cost of a Manufacturer/Dealer warranty and have a five day fix/replacement guarantee.
I would like to thank everyone for their reply I can see this is a dedicated community.
Starscreamer said:
I wonder if it's just a faulty keyboard and it's causing shortcuts to open the notes software.
What other things are happening?
Could be a cable loose inside or the keyboard circuit board could have slipped out of place. This happened on mine.
Click to expand...
Click to collapse
Last night I reverted back to my factory rom but this did not fix the problem. Some odd things that I noticed that has me completely baffled is that only the directional keys (up, down, right, left) work on the keyboard but nothing else works. I tried doing a hard reset but that didn't wont since the 2 soft keys are not responding.
jahrami said:
the agent or att will not help you, you got it from eBay and even if they help it will be for extra $$ so you may well just override that idea
first thing we must be sure if its hardware failure or software failure
if its software then you need to read lots but eventually you will have to get a new ROM and start from scratch eliminate all 3rd party ( so i advice using stocked ROM)
look at this it might help http://rapidshare.com/files/103168855/HTC_Kaiser_Service_Manual_jas_pik.pdf
this is the repair manual for kaiser
Click to expand...
Click to collapse
That manual seems very complete if I can't get HTC to fix it I will attempt to fix it myself. Does anyone know if I can purchase replacement part?
There's some hope for you. I bought my Tilt off of Ebay. AT&T warranted it from the day that it hit their network with my SIM card. So although it was originally purchased from AT&T (by the ebayer seller) on Oct 17th 2007, my warranty started December 6th 2007. No receipt required. They swapped it no problem. The TILT has a 365 day warranty via AT&T.
Just make sure you deal with a service center and not the individual stores. Go to attwireless.com and search for "TILT Warranty" .. look for the service center information.
Mine was swapped with no hassle in about 5minutes (I had a rom issue). One note if you go this route, check the replacement! My replacement has key-sticking issues (the right key on the keyboard gets stuck down, etc). The speaker (for phonecalls, not external) also is a little more muted than my old one (I sometimes have trouble hearing people). I may rewarranty it.
*edit*
Here: http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=KB64687
The service centers are contractors (I could tell by their shirts, saying "Company Name: Authorized AT&T Tech"), so I really don't think they care, as long as they can warranty it they will because it is more money for them. Just my thought.
As the above poster said, AT&T WILL do warranty exchanges on tilts bought through ebay or otherwise. I bought one off of craigslist and had it exchanged when a key on the keyboard stopped working. No problem. It is warrantied for 1 year after it is first used on their system.
The people stating otherwise are flat out wrong.
Thanks for the advice guys I was able to take the phone to a AT&T service center and swap the phone for a new one.
Richie V6 said:
Thanks for the advice guys I was able to take the phone to a AT&T service center and swap the phone for a new one.
Click to expand...
Click to collapse
No problem. Glad to hear.
It was a nice surprise for me last week, as I thought I was out $400 for a new one or stuck to using a temporary phone until the Touch Pro came.
KyleK29 said:
No problem. Glad to hear.
It was a nice surprise for me last week, as I thought I was out $400 for a new one or stuck to using a temporary phone until the Touch Pro came.
Click to expand...
Click to collapse
The touch pro is very sexy
congratulations
Richie V6 said:
The touch pro is very sexy
Click to expand...
Click to collapse
Ok, so i managed to loose my phone over the weekend at V in Staffordshire. So there are 2 outcomes to this.
1) The phone got killed as it fell out of my pocket, and then probably got stamped on a few times by people not knowing its there.
2) Someone has found it but not turned it over to lost property. They arent gonna be able to do much with it as it has a flat battery and has now been IMEI blacklisted and the SIM locked.
Thank god for insurance that what I say! However, I wish i had configured RTConfig properly and then I would have atleast got some info from the device if anyone swaps out the sim.
What tends to happen to these phones even though they are IMEI blocked?
Some police forces will recover your phone when the IMEI is blacklisted by triangulating the position.
I have heard about this in the UK on some show and here in romania i know they recover stolen phones because one of my friends got his N95 back.
So how i dont think the police are going to raid a house just to get the phone back.
When you unlock these things so that you can put custom roms on them, does this sim unlock the phone?
I know there are methods available now to sim unlock, but i wasnt sure if the hardspl thing did it as well?
Some little blighter has got all my contacts and calender events, along with some cracking photos of V! That is if the phone wasnt destroyed in the mosh pit.
password on
hope you had that switched on
mine come on at 5 mins
Nope, i dont tend to have the password on otherwise i cant invoke a call from my bluetooth headset, unless that has changed.
or they might find a way to change the imei.
Well if they manage to do that, then kudos to the criminal activity. That or it gets flogged to some terrorist.
buciuman said:
Some police forces will recover your phone when the IMEI is blacklisted by triangulating the position.
I have heard about this in the UK on some show and here in romania i know they recover stolen phones because one of my friends got his N95 back.
Click to expand...
Click to collapse
Get real my friend .... no police force will recover the phone...by triangulation.
Yes , triangulation can be done, but for sure no police man will ever hunt down the user of the stolen phone.
By now the pohne has alredy been sold to un unsuspecting user...
did you also wear your best clothes to V as well
phone insurrance? how is that ? i mean, do they give you another phone or the ammount of money youn spent on the phone ?
have to look around too for something like this cause a phone this expensive is not worth loosing over an accident like yours
badaas said:
did you also wear your best clothes to V as well
Click to expand...
Click to collapse
Haha, nope, luckily! Got right muddy though! I wouldnt be suprised if the phone got killed by all the mud that would have been stamped into it! lol
iliescu902 said:
phone insurrance? how is that ? i mean, do they give you another phone or the ammount of money youn spent on the phone ?
have to look around too for something like this cause a phone this expensive is not worth loosing over an accident like yours
Click to expand...
Click to collapse
Yep, I get phone insurance with my bank account. I have to pay £30 excess though when I make a sucessful claim. The new Sim from T-Mob cost me £10 however that can be claimed back as well. They then send you the same phone back (probably a refurb) or a same spec/better phone if they can't get like for like. That one should be interesting as I will be sure to print the specs of for the Diamond and make sure its either the same or better.
iliescu902 said:
phone insurrance? how is that ? i mean, do they give you another phone or the ammount of money youn spent on the phone ?
have to look around too for something like this cause a phone this expensive is not worth loosing over an accident like yours
Click to expand...
Click to collapse
Mine is covered by Orange Care anywhere in the world for £5 per month for loss, damage etc, I think now they charge an admin fee .
As for IMEI ~ these can be changed but is against the law, if not changed then the phone is only IMEI blocked in this country (AFAIK) unless agreements have been arranged with other conutries by now?
Shame about your loss of phone though
I know your pain, mine was stolen a few weeks ago. Bought a new one, but I didn't have insurance. I've bought Sprite Terminator now, gave my girlfriend the phone and told her to go shopping or something.
She was surprised when she found me waiting for her .
Great tracking software .
What the! Ok, the insurance company told me they cant get hold of a compact iv so they have offered me the unbranded version. I want the original one as tmob has nice rounded corners!
Gash!
for T-Mobile G1 if it's still been under a year since first purchase?
errrr once? I don't fully understand the question but if your phone breaks whilst it's under warranty you can get it replaced. I then imagine the replacement comes with a years warranty too.
That is, unless you voided the warranty, then you're screwed
Meltus said:
errrr once? I don't fully understand the question but if your phone breaks whilst it's under warranty you can get it replaced. I then imagine the replacement comes with a years warranty too.
That is, unless you voided the warranty, then you're screwed
Click to expand...
Click to collapse
I think he means that if he breaks it then breaks another one and so one, will he be able to get a new one. I would assume HTC would catch on and stop sending you replacements.
Well, do you pay for insurance?
T-Mobile will only replace your phone for certain things. If you drop and break your phone, physical damage, they will NOT replace it. This is why you pay for insurance through your Network Provider (T-Mobile in this case).
Now if you're having software issues, maybe your camera stopped working, or you bricked your phone, you can get T-Mobile to replace it for free, however you need to explain yourself correctly. If you brick your phone, tell them you received and OTA update, and now your phone won't boot up. Or if it is something legitimate like your Camera stopped working for w/e reason (I've had to replace x1 of my G1's because of this, and I received a new one, free of charge), explain that to them, "One day it stopped working, and hasn't worked sense", blah blah. They're probably try and instruct you over the phone to do a wipe/factory reset, just go along with it, and remember: ALWAYS PLAY DUMB.
Anyways, to answer your question:
-if pay for insurance, then yes, you can break your phone as many times as you want, however you have a co-pay to pay (It was $130, it might be less now).
-If you've broken your phone, and don't have insurance, either replace it yourself, or you're screwed.
-If you've bricked your phone, or have some kind of software issue, you can get it replaced for free, as long as you do it right.
Hope that answers your question.
Ace42 said:
I think he means that if he breaks it then breaks another one and so one, will he be able to get a new one. I would assume HTC would catch on and stop sending you replacements.
Click to expand...
Click to collapse
yes this is indeed what i mean. thanks for the help both of you.
personal experience..
I got 6 blackberry pearls in a span of 10 months when they first came out...
Hi guys,
I bought an used note 8 and used for 3 months, then "phone not allowed" started to show up in the top corner.
After I went to sprint store and they ran the imei #, they said this device is locked by sprint because it's reported stolen or lost and there is nothing we can do :crying:
Any help to save my money please?
Thank You
looking forward
kahtan said:
Hi guys,
I bought an used note 8 and used for 3 months, then "phone not allowed" started to show up in the top corner.
After I went to sprint store and they ran the imei #, they said this device is locked by sprint because it's reported stolen or lost and there is nothing we can do :crying:
Any help to save my money please?
Thank You
looking forward
Click to expand...
Click to collapse
You need to either get a hold of whoever you bought it from or there's not going to be anything that anyone can do about it because whoever sold you the phone waited for 3 months after you got it and then they reported it stolen and the reason they do that sh¡t is because they'll be given another phone for free usually or a small fee and then they'll turn around and do the same thing all over again! That's why you don't buy from people unless they're willing to meet you in the carriers local store that way they'll know for sure that you bought it and the person won't be able to do that.. If you can't get your money back or find the person you bought it from then you'll have to accept it as a lesson learned and don't do that again..
kahtan said:
Hi guys,
I bought an used note 8 and used for 3 months, then "phone not allowed" started to show up in the top corner.
After I went to sprint store and they ran the imei #, they said this device is locked by sprint because it's reported stolen or lost and there is nothing we can do :crying:
Any help to save my money please?
Thank You
looking forward
Click to expand...
Click to collapse
there are a great deal of sites that can fix a blacklisted IMEI for a fee. Usually around $35 to $50 or so. The blacklist fix does work when obtained from reputable sites. Double edged sword there tho, youre needing a "reputable" site to do "not reputable" stuff for you.
MrMike2182 said:
You need to either get a hold of whoever you bought it from or there's not going to be anything that anyone can do about it because whoever sold you the phone waited for 3 months after you got it and then they reported it stolen and the reason they do that sh¡t is because they'll be given another phone for free usually or a small fee and then they'll turn around and do the same thing all over again! That's why you don't buy from people unless they're willing to meet you in the carriers local store that way they'll know for sure that you bought it and the person won't be able to do that.. If you can't get your money back or find the person you bought it from then you'll have to accept it as a lesson learned and don't do that again..
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some of what you said is right. Always get the IMEI from the seller and check it yourself. Do not believe what the seller tells you. Its actually very fast and easy to check for blacklisting. Even at the time of purchase, boot up the phone and triple check the IMEI and once youve done that and purchased the phone, thats pretty much all you can do. Also make sure that its not currently attached to an account. And when you buy it, you can dial the *86 (i think thats the star key combo to get customer service) and verify that the phone doesnt have a balance on it. Of course, all of this is best if done in person for obvious reasons.
youdoofus said:
there are a great deal of sites that can fix a blacklisted IMEI for a fee. Usually around $35 to $50 or so. The blacklist fix does work when obtained from reputable sites. Double edged sword there tho, youre needing a "reputable" site to do "not reputable" stuff for you.
some of what you said is right. Always get the IMEI from the seller and check it yourself. Do not believe what the seller tells you. Its actually very fast and easy to check for blacklisting. Even at the time of purchase, boot up the phone and triple check the IMEI and once youve done that and purchased the phone, thats pretty much all you can do. Also make sure that its not currently attached to an account. And when you buy it, you can dial the *86 (i think thats the star key combo to get customer service) and verify that the phone doesnt have a balance on it. Of course, all of this is best if done in person for obvious reasons.
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Yeah I understand the IMEI thing but the IMEI will come back clear in the beginning because the person who sold the phone didn't report it stolen right away they purposely wait 3 months that way whoever they sold it to is long gone and can't prove they bought it from them so it gets black listed and then the seller gets a new phone and the buyer has a paperweight if they can't get it off the blacklist.
MrMike2182 said:
Yeah I understand the IMEI thing but the IMEI will come back clear in the beginning because the person who sold the phone didn't report it stolen right away they purposely wait 3 months that way whoever they sold it to is long gone and can't prove they bought it from them so it gets black listed and then the seller gets a new phone and the buyer has a paperweight if they can't get it off the blacklist.
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reason #732,155,289,001,914 why i hate humans detailed in this gentleman's post above. Unscrupulous people trying to pawn their bullshyte off on other people for their own gain and waiting 3 months to intentionally f*ck a person out of their hard earned money by putting a phone up on offer and letting a person buy it in good faith and letting them use it happily for 3 months then eff the buyer right in the a by reporting it stolen for their own pathetic gain
I was totally unaware that this could happen.
Thanks for the valuable information. If you all could be so kind to give me your opinion. I was considering buying a phone from ebay advanced as having a. clean IMEI with 30 day free returns. Therfore, am I correct in assuming that the prof of purchase from PayPal and ebay will prevent a seller from blacklisting imy phone in the future? Will, the carrier accept this as prof of ownership? Thank you.
Ps. Sorry to here about your phone