Xperia Z Boot Loop - Xperia Z Q&A, Help & Troubleshooting

Hi all, I am writing this question to ask for your advice.
My brother have an Xperia Z, model D6603, stock ROM Android 6 Marshmallow. This week the phone suddenly was stuck in a boot loop. Since then I've searched several threads reporting the same problem, but in all of them the devices were not stock. I've thinked of re-flashing a new ROM and in last case the firmware. But what is concerning me and making me wounder is the battery state, which I think can be the cause in this case.
The battery is always in the minimum level, we left the phone charging a whole night but it didn't charged. Because all this I am afraid of re-flashing the phone, it will for sure freeze during the process. The aspect of the battery is not good, see picture:
dropbox.com/s/80g9qvehnpz7hby/IMG_20170519_234733720_HDR.jpg?dl=0
dropbox.com/s/ceg7id76td8f5pv/IMG_20170519_234720784.jpg?dl=0
Do you think this can be a battery problem rather a boot problem? In case is the battery, do you know any way test it?
Thank you all in advance for your time.

the_grandson said:
Hi all, I am writing this question to ask for your advice.
My brother have an Xperia Z, model D6603, stock ROM Android 6 Marshmallow. This week the phone suddenly was stuck in a boot loop. Since then I've searched several threads reporting the same problem, but in all of them the devices were not stock. I've thinked of re-flashing a new ROM and in last case the firmware. But what is concerning me and making me wounder is the battery state, which I think can be the cause in this case.
The battery is always in the minimum level, we left the phone charging a whole night but it didn't charged. Because all this I am afraid of re-flashing the phone, it will for sure freeze during the process. The aspect of the battery is not good, see picture:
dropbox.com/s/80g9qvehnpz7hby/IMG_20170519_234733720_HDR.jpg?dl=0
dropbox.com/s/ceg7id76td8f5pv/IMG_20170519_234720784.jpg?dl=0
Do you think this can be a battery problem rather a boot problem? In case is the battery, do you know any way test it?
Thank you all in advance for your time.
Click to expand...
Click to collapse
Hi all,
I've managed to test the phone with a battery from a Xperia Z3 Mini and the phone booted normally. Problem solved, no need to flash the device. :victory:
Thank you all.

Related

Samsung Galaxy S plus random shutdown

hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
my phone had the same problem i have flash any costum rom but nothing and then i have flashed a stock original rom for fix that....and then retry a costum rom.
have you try to wipe /system /sdcard /data /cache /delik-cache and then flash a stock original rom with odin ?
Rajito said:
hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
Click to expand...
Click to collapse
I have the exact same problem, am about to buy a new battery tomorrow unless someone else has another solution? This might not be the proper forum but in here at least many i9001 users will read it.
I've had this problem for about a week, was very annoying while on holiday. I've tried using BroodROM BE 1.0, Stock KQE and now back to stock KPG.
Try ebay - you can easily find decent batteries for 5$ there.
pedrsantiago said:
Try ebay - you can easily find decent batteries for 5$ there.
Click to expand...
Click to collapse
Well yes I'm going to try a different battery soon but the odd thing is after my battery charge seems to drop down to 5% or so, it starts charging to about its original charge level without a charger connected. So it's basically 80%->drop to 5%->charge back to 60% without charger.
i'll try now to do a hard reset, go back to stock rom, then reinstall an costum rom,
will tell you if it works!
Plz mods remove/delete this sheeyat.. this is
Galaxy S Plus I9001 Android Development
i have used TeamWin Recovery for wipe all partition becouse with hard reset don't wipe /system and internal sd.
Rajito said:
hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
Click to expand...
Click to collapse
I thought I was the only one with this problem. I charge my battery to full and it starts draining normally. Then, when around 30-80% battery remaining, it turns off. It only turns off when you use it for a while, when the screen is off it stays on normally. After rebooting it turns off within a minute or so. This continues for a few reboots with the battery level remaining roughly the same. Eventually after a few boots it shows 3-4% of battery, after which I of course have to charge. Also tried calibrating and tried different roms but it still remains. I ALSO SWAPPED MY BATTERY WITH A FRIEND BUT IT DIDN'T HELP! It worked like a charm for him but I still got turn offs with his battery.
If i were you Guys, i would install stock rom and hand in my phone under warranty ( of course if you still have it ). Because if this occurs even when u swap battery, let samsung play with you phone then
Its not your battery..restore your phone to the way it was and give it to samsung
i'm getting pissed of now, even with the stock rom it randomly shutsdown.
i don't have any warrenty so i can't give it back to samsung
In case anyone's still wondering, in my case it did turn out to be a fried battery. If anyone else is experiencing the same issues I was, just check your battery to see whether or not it is swollen. If it's bigger than it should be, that probably means it's fried and you should replace it. I'm happily running custom roms without any trouble again now, and battery life is awesome!
Sent from my GT-I9001 using xda app-developers app
Rajito said:
i'm getting pissed of now, even with the stock rom it randomly shutsdown.
i don't have any warrenty so i can't give it back to samsung
Click to expand...
Click to collapse
Sorry Rajito, but you are having a serious problem, i think the motherboard is the problem, my friend had the same problem with his I9000 S simple. You shoud go to a service !
Hi guys,
I also have this problem, my phone randomly turns off and when I turn it on, it shows much less remaining battery percentage than before. (please see attached image) After turning on the value is increasing, sometimes from ~5% to 30-40% or more...
Now I have CM10 Jelly Bean flashed, but CM9 did the same sometimes but much more rarely than on JB. Today the phone 'died' three times until noon.
aToS88 said:
Hi guys,
I also have this problem, my phone randomly turns off and when I turn it on, it shows much less remaining battery percentage than before. (please see attached image) After turning on the value is increasing, sometimes from ~5% to 30-40% or more...
Now I have CM10 Jelly Bean flashed, but CM9 did the same sometimes but much more rarely than on JB. Today the phone 'died' three times until noon.
Click to expand...
Click to collapse
Yeah that's the exact same problem I had. In my case it turned out to be a fried battery, see if it's swollen or not, if you lay your battery on a table it should stay still and not wobble around. If the battery's not flat but swollen that means your battery is fried. In this case good news because you can easily replace it
avreijnen said:
Yeah that's the exact same problem I had. In my case it turned out to be a fried battery, see if it's swollen or not, if you lay your battery on a table it should stay still and not wobble around. If the battery's not flat but swollen that means your battery is fried. In this case good news because you can easily replace it
Click to expand...
Click to collapse
unfortunately it is absolutely not swollen, its fully flat :\
besides this I put out the battery now and put it back and it is showing only 2% percent of battery so maybe my battery is wrong
UPDATE: after uninstalling the pro version of Battery Indicator there were no random shutdowns at all, but the free version is fine o.0

Xperia T Battery Problems - Like Never Before

First things first, this is my first time posting on XDA Developers and yes I have searched the forums for a similar question/answer and only found one but my I had a small additional problem as well.
Problem 1) My battery indicator is always wrong, one time it says it's 50% and then I restart my phone and then it says 15%, then I play games until it's 12% and then restart again and then the phone now says 20%.
Problem 2) When my battery indicator is incorrect, when I turn off my phone, the xperia T will just restart and then I have to turn it off again.
What I've done;
- I used sony's repair software online (Sony PC Companion)
- Used ICS format option
- Exchanged Xperia T for another one at Carphone Warehouse 2-3 days ago (Original purchase was last week)
- Drained the battery from 100% to 0% and then charged it again.
NOTE: My Xperia T was bought from UK (Carphone Warehouse) and I haven't flashed it onto another ROM nor have I rooted the phone and the phone is unlocked too.
NOTE 2: I had exchange the phone once and still same problems occurred, dunno if I'm "Bad Luck Brian" this week or all certain xperia T's behave this way.
cmr333 said:
First things first, this is my first time posting on XDA Developers and yes I have searched the forums for a similar question/answer and only found one but my I had a small additional problem as well.
Problem 1) My battery indicator is always wrong, one time it says it's 50% and then I restart my phone and then it says 15%, then I play games until it's 12% and then restart again and then the phone now says 20%.
Problem 2) When my battery indicator is incorrect, when I turn off my phone, the xperia T will just restart and then I have to turn it off again.
What I've done;
- I used sony's repair software online (Sony PC Companion)
- Used ICS format option
- Exchanged Xperia T for another one at Carphone Warehouse 2-3 days ago (Original purchase was last week)
- Drained the battery from 100% to 0% and then charged it again.
NOTE: My Xperia T was bought from UK (Carphone Warehouse) and I haven't flashed it onto another ROM nor have I rooted the phone and the phone is unlocked too.
NOTE 2: I had exchange the phone once and still same problems occurred, dunno if I'm "Bad Luck Brian" this week or all certain xperia T's behave this way.
Click to expand...
Click to collapse
I have come across the issue of the phone restarting on power off. Quite strange but yet couldnt isolate as to why it does it.
Just gt my phone exchanged due to a suspected bad microphone, and the new one too restarted on a power off.
The previous one seemed quite good with battery life and the new one is yet on the 1st cycle of drain.
Yes, occasionaly my phone does a restart instead of a power off, but i find it quitw usefull because normally I am rebooting to get into recovery and I hate not having a reboot option...
Well done sony
EDIT
The other thing that bigs me is the random reboots...does anyone else get this on stock kernel. I am advanced v3 stock kernel.
gregbradley said:
Yes, occasionaly my phone does a restart instead of a power off, but i find it quitw usefull because normally I am rebooting to get into recovery and I hate not having a reboot option...
Well done sony
EDIT
The other thing that bigs me is the random reboots...does anyone else get this on stock kernel. I am advanced v3 stock kernel.
Click to expand...
Click to collapse
Good to hear the restart is a common thing
I've had a random reboot once, while running sat nav sw (sygic).
Today I exchanged my phone to Galaxy Note 2, couldn't be happier.
Also, I've contacted Sony before the exchange (and after this thread was posted) and they said that the issue is known by Sony and it's unknown if it's a software or hardware problem for now, wish you guys good luck and hopefully it's a software bug
gregbradley said:
Yes, occasionaly my phone does a restart instead of a power off, but i find it quitw usefull because normally I am rebooting to get into recovery and I hate not having a reboot option...
Well done sony
EDIT
The other thing that bigs me is the random reboots...does anyone else get this on stock kernel. I am advanced v3 stock kernel.
Click to expand...
Click to collapse
In the past month on which I own the device I maybe had one or two random reboots. All stock only rooted. So my guess is its in the advance kernel. Since most people who have it have a unlocked bootloader
Did I help? Then please don't forget to press the thanks button.
Is your question solved? Then mark your question solved in your title.
Sent from my Xperia T using XDA Premium.
I haven't experienced any restarts but my battery level indicator is a bit hit and miss.
I can run my batt down to, say, 5% then turn the screen off and leave it for a while and it'll report something like 15% when I turn the screen back on several minutes later. It will also stay working for AGES when at 1% - my best effort was just under an hour of video with 1% being reported!
I'm sure it'll all get fixed in an update. The T is much more stable than my G-Note was just after release, it took months for Samsung to sort things out on it!
Not random reboots nor battery level issues. Currently in fw 195.
The first 2 weeks of my tx, it could stay at 100% for several hours even over night.
After that, It could stay at 1% for up to 3 hours. Lol
The indicator is not Accurate, but hey, I got pretty good battery life out of TX, around 30hrs per charge.
As for the battery indicator: the percentage is calculated based on the current the battery puts out. The problem with current batteries is, if you pull a lot of energy in a short amount of time (boot/reboot, play game, other hard phone use) the current temporarily drops and thus a wrong percentage is calculated. After a while, the current recovers and the correct value will be shown. Comparable to the fuel gauge showing less/more fuel when parked at a steep hill.
This explains how the meter can fluctuate. What I cant answer is if your phone acts inside the "tolerance margin" or if its way off. My Galaxy Note recently went from 30% to 5% in a couple minutes (I used the hell out of it...) and after I stopped using it, it went back to 15% overthe following 30 mimutes.
As for the other issue, I obviously cant help as I dont possess a X T.
Gesendet von meinem ASUS Transformer Pad TF300TG mit Tapatalk 2
So far battery life seems insane with the extended standby mode... Haven't run a full day yet but it's barely dropping at all for the last couple hours.
Sony T restart problems
Hey guys,
Just looking at sony website, i searched xperia t and in the tutorial it said that holding the power off button turns the phone off while holding the power off button and volume up button at the same time makes it restart. All you guys saying you've got problems with the device re-booting. ITS NOT THE DEVICE ITS YOU PRESSING THE VOLUME UP BUTTON:silly: . A little research never hurts every once in a while!!!!!!!!!!
Noticed the battery percentage peculiarities too... Can't we hide the battery percentage altogether? It makes me anxious.
Had only 1 reboot on the other hand, while going into airplane mode. Phone is pretty stable (build 223).
I was having the same problem + some. Got a replacement TL and it behaves normally Read this post, http://forum.xda-developers.com/showthread.php?t=2355862 if it sounds familiar get a replacement ASAP
gpgon said:
I was having the same problem + some. Got a replacement TL and it behaves normally Read this post, http://forum.xda-developers.com/showthread.php?t=2355862 if it sounds familiar get a replacement ASAP
Click to expand...
Click to collapse
That's 3 VERY old threads you have dug up, can I ask the reason why you are doing so?

[Solution] Flickering screen, poor battery backup, sudden discharge [n7000, Note]

A month or so back I started facing weird problems with my year old Galaxy Note, n7000:
1. After reboot, the battery would go down by 15-20% and then without charging the battery %age would gradually increase by 5-10%
2. lots of flickering on screen followed by auto shutdown whenever the battery %age went below 15-20% after normal usage
3. Very poor battery backup (I blamed most of this to the Rom Mods I had been installing at that time- only partially correct!)
I am sure that many of you might have been facing such problems and running from forum to forum to get a solution- I did.
Solution:
Get your battery replaced- most of us have had our Note for a year and some months now...life of the battery is approx 1 year for regular use, thus, the stock battery that we got with our Note is well past....
I never faced the above problems after battery replacement!
Hope this helps others like me!!
I started having this problem after getting a new battery, my old battery which was weak never showed flickering. But this new one which is original samsungs battery at below 15% show flickering and sudden discharge despite a good battery time.
Sent from my GT-N7000 using xda app-developers app
qazibasit said:
I started having this problem after getting a new battery, my old battery which was weak never showed flickering. But this new one which is original samsungs battery at below 15% show flickering and sudden discharge despite a good battery time.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
I'm on the very same situation. Battery that cames with NOTE is exhausted now so I have got a new one just to find out now problem is even worse!! It can begin flickering with 40% juice battery!
The new replacement battery seems to be 100% samsung's original but... who knows??
straycat said:
I'm on the very same situation. Battery that cames with NOTE is exhausted now so I have got a new one just to find out now problem is even worse!! It can begin flickering with 40% juice battery!
The new replacement battery seems to be 100% samsung's original but... who knows??
Click to expand...
Click to collapse
I got rid of the damn problem after getting new ones...Is it possible that the batteries you bought are not genuine/fake?
Which ROM are you on- the Stock one or some mod-rom?
When I was searching for a solution to my battery issues some members suggested battery-calibration and full charge-full discharge cycle to get rid of the problem. Both the solutions suggested at that time did not work for me.
There was also a solution about cleaning the mini-USB connector which gets seriously dirty collecting grime from our pant pockets! That did work for me initially when the battery was good.
Please let me know if any of the above helps you.
N7000 Battery issue - Flickering and shutdown
knedge said:
I got rid of the damn problem after getting new ones...Is it possible that the batteries you bought are not genuine/fake?
Which ROM are you on- the Stock one or some mod-rom?
When I was searching for a solution to my battery issues some members suggested battery-calibration and full charge-full discharge cycle to get rid of the problem. Both the solutions suggested at that time did not work for me.
There was also a solution about cleaning the mini-USB connector which gets seriously dirty collecting grime from our pant pockets! That did work for me initially when the battery was good.
Please let me know if any of the above helps you.
Click to expand...
Click to collapse
Guys - Me too have the same issue, but this started immediate after updating the Jelly Bean 4.1.2. It never happened while on official ICS.
I could observe the battery is very much thick now, which is a symptom of over charging. The screen flickers and brings phone down abnormally.
After connecting the charger for a 5 seconds, suddenly the battery level shoots to original state from where it went down. Most frustrating, it happens very frequently.
I am not sure if the same will persist even after replacing with a new battery. Or I would need to go back to ICS again.
Any suggestions?
Cheers!
If the battery is bloated then it's better to get a new one.
Erm... is this thread still up?
I just wanted to know if the bloated battery would cause boot issues, stuck on the model screen?
I would guess the problem is with the bloated battery's voltage is insufficient to power up the systems... i guess
I need confirmations... thank you in advance
sarf2k4 said:
Erm... is this thread still up?
I just wanted to know if the bloated battery would cause boot issues, stuck on the model screen?
I would guess the problem is with the bloated battery's voltage is insufficient to power up the systems... i guess
I need confirmations... thank you in advance
Click to expand...
Click to collapse
That never happened to me with a bad battery. What version of Android are you running?
i changed my battery just a two weeks before and the battery backup has decreased very much
can someone help me how to check whether my battery is in good shape or not ?
What do you mean with "battery backup"? Maybe "capacity"?
What battery did you buy?
eikiel said:
That never happened to me with a bad battery. What version of Android are you running?
Click to expand...
Click to collapse
4.1.2 xxlsz deodexed by eybee
The problem is, after I restored most of my data, apps and system data separately, the screen flickers a little bit and then the restore process completed without any problem. After that I restart the phone, stuck at the model screen only for unknown reason. The data is also from previous xxlsz which I had trouble with some system app crashed but fixed by returning to another backup though.
So, currently I'm leaving the phone without any data restored, only stock fresh out of the box xxlsz with titanium backup only installed. So far the phone is quite stable, I've turned off the adaptive power adjustment in display as well as lowest brightness just in cast it might occur again.
I've been reflashing xxlsz a lot this morning, over 3-5 times due to stuck in boot logo and model screen. Even though flashed the latest philz 4.90.8, it would just revert back to the old philz 4.8x with cwm 6.0.2.8
One last thing, my batter bloated pretty bad about half of it has been expanded. I mean from the bottom part (no copper connections), half of it has reached out of the body.
Well,
hppend to me b4, flickering issue below 10%. It was bloated. Bought new one. Bloated again after 6months. Again, bought a new one and it can last only 7 hrs without switch on data.
This is what we get from massive production company.
Sent from my GT-N7000 using xda premium
By battery backup I mean the time my battery survives after a full charge is like only 2hrs with minimal use :/
Sent from my GT-N7000 using xda premium
Amogh k shandilya said:
By battery backup I mean the time my battery survives after a full charge is like only 2hrs with minimal use :/
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Maybe you bought a "bad" battery...
Ok, successfully restored to another checkpoint, now trying to extract a stock build.prop from stock xxlsz, eybee's build.prop I believe been making my phone goes hot and consumes more power than normal (I guess)
damn issue as well
beekay73 said:
Guys - Me too have the same issue, but this started immediate after updating the Jelly Bean 4.1.2. It never happened while on official ICS.
I could observe the battery is very much thick now, which is a symptom of over charging. The screen flickers and brings phone down abnormally.
After connecting the charger for a 5 seconds, suddenly the battery level shoots to original state from where it went down. Most frustrating, it happens very frequently.
I am not sure if the same will persist even after replacing with a new battery. Or I would need to go back to ICS again.
Any suggestions?
Cheers!
Click to expand...
Click to collapse
I seem to have the same issue
1. Battery drains rather bad
2. Screen flickering
3. Auto shutdowm
Used the battery in my wifes n7000 , however no issues at all
Only seem to happen on my phone.
I flashed it to stock std 4.1.2 , however problem still persist. auto shutdown few times a day
Gets worse when i use an external SD
@amogh you can check your battery voltages and battery temperature and compare that to optimum values. you can also use apps like AnTuTu battery tester.
Satesh said:
I seem to have the same issue
1. Battery drains rather bad
2. Screen flickering
3. Auto shutdowm
Used the battery in my wifes n7000 , however no issues at all
Only seem to happen on my phone.
I flashed it to stock std 4.1.2 , however problem still persist. auto shutdown few times a day
Gets worse when i use an external SD
Click to expand...
Click to collapse
Flashing another rom again wont solve much of the problem, if you happens to have the phone stuck in around bootloop and able to go into cwm, brace yourself, this process can get very repetitive to solve because a mere battery able to do such a problem. I had these experience before about 2 months ago before buying a new battery. Hope this link helps you understand a bit more of the battery
http://sarf2k4.blogspot.com/2013/04/galaxy-note-battery-gt-n7000.html
JB again
sarf2k4 said:
Flashing another rom again wont solve much of the problem, if you happens to have the phone stuck in around bootloop and able to go into cwm, brace yourself, this process can get very repetitive to solve because a mere battery able to do such a problem. I had these experience before about 2 months ago before buying a new battery. Hope this link helps you understand a bit more of the battery
[
Thanks mate will go thru it and see if the battery is the cause. Point to note was it did not happen when i was using ICS. It started immediately with the JB update
Click to expand...
Click to collapse

[Q] Weird battery issue, Razr i, after Jelly Bean

Hi all,
I have weird battery issue with my Razr i xt890 and I'd like some help. I have tried googling for information, but there's too much noise and I can't find anything suitable.
I'm asking on this site because I know the people on here are really knowledgeable.
My Razr i (with Jelly Bean) seems to have erratic battery readings. Sometimes it'll drop to 6%, and then go up to 90%, and jump around to points in between. I have even seen it drop to 1% and then go up to 6% (or something like that).
Needless to say, this makes the phone unusable because I don't know when it's on low battery so I can charge it. Furthermore, twice, it has reported low battery and then automatically shut itself down.
I hope someone can help with this, because I'm really stuck. I bought this phone overseas, and I don't really want to send it back overseas for warranty repairs.
So, some history.
Before the issue:
This is a stock Razr i, running Retail GB software. When I bought it, it was running 81.5.31002.Retail.en.GB 4.0.4. I upgraded to 81.5.39001.Retail.en.GB 4.0.4 and it's been running fine until this issue happened. I normally get about 4.5-5.5 days of battery before I recharge the phone.
This is stock software. No root. No bootloader unlock. No custom roms.
The issue:
I charged up my phone yesterday, and unplugged it from the charger at 100% battery. There was a notification that 91.2.29001.Retail.en.GB 4.1.2 was available. I selected 'Later' because I was busy at the time.
A bit later (maybe about an hour?), I went back to the phone and checked for updates, and selected to download the update. After it was downloaded, I noticed the battery was about 95%, and then I proceeded to install.
I figured 95% power should be sufficient to perform an upgrade.
The install took, maybe 10-15 minutes? At first glance, it seemed successful, but when the phone started up again, the battery reading was at 100%.
I distinctly remember thinking 'This is impossible. There's no way it could be 95% before the install, and 100% afterwards'.
I played around with the phone a bit (to try out Jelly Bean), and after a few minutes, the battery reading dropped to 60% or something.
That's when I knew something was wrong.
Since then, the phone battery reading has been erratic. If I plug it into a charger, it takes a few minutes and then shoots up to 100%. Unplug it, and it drops to a low level within minutes, and then goes up and down like a yo-yo. Twice, the phone went to a very low level, and then shut itself off.
I've tried various charging/unplugging cycles, and nothing has worked yet (Although I didn't have the patience to try an 8-hour charging cycle yet).
Please see the attached images to see what I mean.
The graphs are just bizarre.
I also did a factory reset (from the Privacy menu rather than 'recovery') but that didn't help.
At the moment, I haven't tried to root the phone or unlock the bootloader. I am still keeping the option of warranty open.
I can't think of a reason why this is happening. It doesn't seem to be a simple calibration or battery stats issue. I think the battery is working okay (because it was fine before the upgrade), just that the readings are wrong.
The phone is operating okay in all other respects. If I ignore the battery readings and the 'low battery' alerts, the phone continues to work ... except when it shuts itself down.
Another theory could be that ... because I upgraded without plugging the phone in, perhaps there was insufficient power during the upgrade and caused some corruption, and I have a faulty software/firmware? Not sure how I could test that though.
Any ideas, any one? Please?
Possibly related:
[Q] Randomly auto shutdown (battery problem)
http://forum.xda-developers.com/showthread.php?t=2195878
[Q] New phone battery jumping after JB
http://forum.xda-developers.com/showthread.php?t=2198772
MemendF Ranck
Looks like other people have a similar problem too.
Battery Fluctuation and Random Power off after JB
h t t p s:// forums.motorola.com / posts / cd3c7d3210
Jelly bean download issues
Hi, I have had exactly the same problem after downloading jelly bean. It even died when plugged in charging. As I had only had the phone for three weeks, I took it back to the shop, Phones 4 You, and they exchanged it for a new phone and told me not to download jelly bean until they let me know it's safe to do so. They said that it was a software problem. Prior to this the battery life was outstanding and I am very pleased with the phone. Phones 4 You gave me an excellent service.
Fixed!
For future readers ...
Someone on the motorola forums (see second reply on this thread) mentioned a possible solution which was to manually install the Jelly Bean version again. I decided to give this a try.
After some more research, I discovered that it should be possible to manually apply official Motorola (ie. OTA) updates using the stock bootloader (via the bootloader recovery feature). No unlocking, no root needed.
I gave this a try ... downloaded the software (keeping to the same version), placed it on an SD card, went to recovery and selected 'Updated from external card' (or something like that) and followed through ... and it has worked (Although this time I kept the phone connected to a usb cable throughout the upgrade). My battery readings are back to normal again. I didn't lose any data or apps as a result of this 'manual upgrade'.
And I am presumably still under warranty since I didn't root nor unlock the bootloader.
Other readers may consider trying this for themselves, however, I cannot guarantee that it will work for them. I can only say it worked for me.
Some references:
How to enter stock recovery in JB (razr i)
http://forum.xda-developers.com/showthread.php?p=38873652
(Apparently entering into stock recovery differs slightly between ICS and JB.)
The Unofficial Thread of Official OTA Updates
http://forum.xda-developers.com/showthread.php?t=2028814
I used the software package from the first post of this thread, labelled as 81.5.39001-91.2.29001.Retail.en.GB 4.0.4-4.1.2 (even though the filename is Blur_Version.81.5.39001.XT890.Retail.en.GB.zip).
I don't have the phone yet (supposed to get it tonight) but having read quite a bit it seems Moto suggests a factory reset after upgrading to JB in order to sort out battery drain etc. I think I saw it in the battery stats thread in RAZR i general.
I send my Razr I back to Germany (living in The Netherlands myself) yesterday! Had the same problem, only my battery get down to 0% all the time, so the phone shutsdown itself every 1 minute till 1 houre. (I'm from the topic: Auto shutdown (battery problem). I think i get my new one next week on wednesday. Dus the JB software manualy update works for more people?
mo976 said:
I don't have the phone yet (supposed to get it tonight) but having read quite a bit it seems Moto suggests a factory reset after upgrading to JB in order to sort out battery drain etc. I think I saw it in the battery stats thread in RAZR i general.
Click to expand...
Click to collapse
I think the problems described in this thread are relating to strange battery spikes in percentage and not a general drain of battery.
The problem is that everyone seems to be different. Some people report these spikes, some people are reporting high drains (which turning off google now or factory reset seem to fix) and some people (luckily me!) have had no issues at all - just an even faster phone
I did do a factory reset, though not immediately after the first JB upgrade. It didn't help.
I think describing this issue as battery drain or high battery usage is not quite correct. The battery is actually okay*, but the phone's indication of the battery capacity jumps all over the place (and sometimes causing automatic shutdown). I can see how it can be confused with battery drain though, especially if people only observe the reading going down (but didn't see the reading going up).
* At one point, I kept the phone screen on as an attempt to drain the battery. I got about 6 hours screen time (ignoring the intermittent battery low warnings) before I gave up.
Since I now have a phone with JB which is working, my guess is that this bug may not occur in all phones with JB. Instead, it seems to be triggered by something that happens during an upgrade.
OTA to JB on xt890 = battery problems
flashsam said:
I think the problems described in this thread are relating to strange battery spikes in percentage and not a general drain of battery.
The problem is that everyone seems to be different. Some people report these spikes, some people are reporting high drains (which turning off google now or factory reset seem to fix) and some people (luckily me!) have had no issues at all - just an even faster phone
Click to expand...
Click to collapse
i have the same problem. factory reset did not help me and i feel i made a mistake i have choosen this phone.i had motorola mobiles before even bought one to my wife.i know that motorola has a conservative atittude.i thought giving them a last chance now i know it was a mistake
Thanks bengtan.
I was having similar issues and a manual install of JB appears to have solved the issue.
Have you had any luck fixing your phone? I have the same problem since a few weeks ago. Bought a new battery and tried two calibration programs, but the issue persists.
Same here. I am on KK 4.4.2 and have the problem since yesterday. What to do?
Same here, my ROM is cm-11-20160524. After 3 years of usage I thought it's the battery and replaced it with a new one but the issue persists.
This is very odd, I'm here after my dad has the same issue and it looks like I'm the 4th poster to report the issue within 50 days after the thread hadn't any replies for over 3 years! Did any of you recent posters resolve the issue? I had a spare Razr-i and my dad took it to a phone repair shop where they swapped both batteries and the issue was still the same with the other battery, so it seems it's nothing to do with the battery itself for all the posters here so far.
Was there some recent update that spiralled all the phones into the erratic behaviour recently I wonder?
I'm trying to advise my dad what to do:
Try fix the issue on his current phone and keep using relatively old tech phone
Use my spare phone (same type) and keep using relatively old tech phone and try sell old XT890 for parts
Upgrade to brand new phone with latest tech and do him for a few years longer than the XT890 would.
Any feedback appreciated!
The issue flatened a bit now. After 2 weeks of brave usage the phone keeps the charge now normally with rare drops in between. So it's still not on an acceptable level but improved magically. I do not understand the physics of this behavior.
I'm having the same strange behaviour since yesterday!!
battery level drops when pluggin the charger,
after several minutes level is jumping to 100%.
whith unplugged charger, level in general inconsistent jumping up and down...!
could this be SW related? planned obsolescence?
edit: android 4.4.2. systemversion 990.43.74.XT890.Retail.en.EU
I have the same problem following an update to JB I don't even recall authorising
I'm now looking for a copy of the new firmware: 990.43.74.XT890.Retail.en.EU to try to resolve. If anyone knows where it can be found I'd be very grateful if you could point me in the right direction...
Same problem here.
I bought a new battery. No changes.
I than did a complete wipe, unlocked the bootloader and installed CyanogenMod 11 (this one http://forum.xda-developers.com/razr-i/development/rom-unofficial-cyanogenmod-11-t2966855). No changes.
I than completely drained the battery (made sure of it) and left it on the charger over night. Now I don't get those weird spikes, the battery just drains really fast (about an hour an the phone is powering off).
Maybe I try a different ROM, or go back to KitKat
I found this but I dunno how to use it ??
h t t p s : / / forum .xda-developers .com /showpost.php?p=69816145&postcount=39
android 4.4.2. systemversion 990.43.74.XT890.Retail.en.EU

[Q] Sony Xperia Z1s Battery Drain

Hello guys! My sister and I both have the same phone, the Sony Xperia Z1s ( C6916 ), and with the new Lollipop update ( 14.B.0.236 ) that was just released, my sister updated her phone. Now her battery drains and she says her phone is lagging pretty hard. I have included three pictures with this post. The first one is the stock text messenger app for the phone and as you can see, it's blank. The second picture is just showing the specs in the About Phone page. And the last picture is the same as the first except it's been charging for ten minutes and hasn't gone up even one percent.
Does anyone else have this problem or knows how to fix this problem?
Does my sister need to backup and save her data and just do a clean re-install of the update?
If you guys require more information, I'll be happy to try and get it to you in a few hours.
Thank you!
Try letting the battery die until the phone switches itself off and then charge in back to full without touching it, then let it die again, and then do a full charge. Then she should be able to use it, apparently this forces calibration of the battery, if that doesn't work then try and clean install of the update.
demon148 said:
Try letting the battery die until the phone switches itself off and then charge in back to full without touching it, then let it die again, and then do a full charge. Then she should be able to use it, apparently this forces calibration of the battery, if that doesn't work then try and clean install of the update.
Click to expand...
Click to collapse
Hi! I'll tell my sister to do just that. Thank you for your help!

Categories

Resources