So some said it's because I updated my Android OS from Marshmallow to Nougat. It's actually a month after I upated my P9 and everything worked perfectly fine until such time when I can't start my camera. It just gives me a black display and exit instantly! I tried wiping cache, that force stop and clear data thing, hard reset, reset via settings, tried using other app that can possibly open it, however, the front camera is still working only not through thr stock app. And even the flashlight icon was gone. Now my last option wss to rollback to Marshmallow which I did aaaaaand it still didn't solved my problem. I wouldn't say I've abused my phone since I happened to know someone who has the exact same issue as mine. And both of us are waiting for a solution. Please. I've been reading post from this forum but I can't find one related to my problem.
Related
My Nexus 6 is unable to start the camera. The google camera app hangs when it starts and nothing shows up. Earlier the camera used to open but it lagged a bit when HDR was on. Now the camera isn't opening anymore. The other apps like Instagram that use the camera are also not able to open it. The app opens up and hangs, nothing shows up just black screen and sometimes the message "Can't connect to Camera" appears. This issue came after 5.1 and I also had buzz launcher installed once but then I removed it. The phone is less than 7 months old and I bought it online from Flipkart (Indian e-commerce site).
What I've tried:
Forced stop the app (Google Camera)
Cleared cache of the app
Booted in recovery mode and wiped cache partition
Factory reset the device
Nothing worked for me, I tried these steps one by one and then tested the camera but it is still not working. Please help me with this, I paid a lot of money for this phone on my own and it feels really bad and annoying that the camera isn't functional anymore.
Thanks in advance.
roboy1000 said:
Nothing worked for me, I tried these steps one by one and then tested the camera but it is still not working.
Click to expand...
Click to collapse
You could try a different camera app.
Camera FV-5.
Camera is a nightmare
Here's my issue with the camera:
I've been on lollipop for a while and I haven't had a problem with it, until the camera decided to take a vacation on me. When it comes to taking pictures, the phone crashes and an icon shows my battery is dead, this happens on a full to half life, so I'm not sure what it's trying to pull here. I've cleared and cleaned the phone, my last option is to reset, though I have a feeling this won't work, since I'll still need the latest android update, so I'm back to square one.
The latest issue Is when it comes to uploading pictures, the phone crashes with the same error sequence.
And the finally issue is the sound the device makes sometimes with the camera. Which is curious because I am careful but it looks like I'm having issues from different sources. I'd like to rule out the software side first.
For the time being, I've disabled the camera completely.
nothman said:
Here's my issue with the camera:
I've been on lollipop for a while and I haven't had a problem with it, until the camera decided to take a vacation on me. When it comes to taking pictures, the phone crashes and an icon shows my battery is dead, this happens on a full to half life, so I'm not sure what it's trying to pull here. I've cleared and cleaned the phone, my last option is to reset, though I have a feeling this won't work, since I'll still need the latest android update, so I'm back to square one.
The latest issue Is when it comes to uploading pictures, the phone crashes with the same error sequence.
And the finally issue is the sound the device makes sometimes with the camera. Which is curious because I am careful but it looks like I'm having issues from different sources. I'd like to rule out the software side first.
For the time being, I've disabled the camera completely.
Click to expand...
Click to collapse
update to android version 5.1.1?
roboy1000 said:
My Nexus 6 is unable to start the camera. The google camera app hangs when it starts and nothing shows up. Earlier the camera used to open but it lagged a bit when HDR was on. Now the camera isn't opening anymore. The other apps like Instagram that use the camera are also not able to open it. The app opens up and hangs, nothing shows up just black screen and sometimes the message "Can't connect to Camera" appears. This issue came after 5.1 and I also had buzz launcher installed once but then I removed it. The phone is less than 7 months old and I bought it online from Flipkart (Indian e-commerce site).
What I've tried:
Forced stop the app (Google Camera)
Cleared cache of the app
Booted in recovery mode and wiped cache partition
Factory reset the device
Nothing worked for me, I tried these steps one by one and then tested the camera but it is still not working. Please help me with this, I paid a lot of money for this phone on my own and it feels really bad and annoying that the camera isn't functional anymore.
Thanks in advance.
Click to expand...
Click to collapse
From the Google product forums it looks like a failure of the camera app to close properly after use.
https://productforums.google.com/forum/m/#!category-topic/nexus/using-the-camera/aY0X1QiGuhY
Either by use of a 3rd party app that uses the camera or the flashlight. Also it seems that using face unlock can cause the issue.
That being said, and you've reset the device... Have you tried the camera right after the reset (without 3rd party apps)?
shel692 said:
From the Google product forums it looks like a failure of the camera app to close properly after use.
Either by use of a 3rd party app that uses the camera or the flashlight. Also it seems that using face unlock can cause the issue.
That being said, and you've reset the device... Have you tried the camera right after the reset (without 3rd party apps)?
Click to expand...
Click to collapse
Yes, I tried the camera just after the reset and it did not work. I think the OS should be responsible to handle the apps and how are they being closed. Google is not working upto the mark on this. I still need help
roboy1000 said:
Yes, I tried the camera just after the reset and it did not work. I think the OS should be responsible to handle the apps and how are they being closed. Google is not working upto the mark on this. I still need help
Click to expand...
Click to collapse
Sadly, it seems like you have 2 options, sucking it up and installing another camera or RMA the device.
I wish that wasn't the case for you, I'm disappointed too. I love this phone.
"Do not meddle with cats for they are subtle and will*piss on your keyboard"
I ran into an issue where the camera, out of nowhere (meaning there were no updates or anything new was installed), started crashing.
I've had this before, but a reboot usually fixes it. This time, it did not. I then tried the next obvious choice, force-stop and clear data (including cache). Did it solve it? Nope.
But! What eventually worked for me was:
Clearing data (with cache) and then immediately rebooting. I also enabled location permissions manually, but I am not sure if that made any difference.
I could not find any topics regarding this issue related to XZ1 Compact, so I decided to just write it down in case anyone else has this issue. It's weird though: I've had these camera crashes regularly, where the camera just stops working after a few weeks (or even months!) of on-time, without any phone reboots. Yet, I couldn't find any directly related topics on this.
Chesnut said:
I ran into an issue where the camera, out of nowhere (meaning there were no updates or anything new was installed), started crashing.
I've had this before, but a reboot usually fixes it. This time, it did not. I then tried the next obvious choice, force-stop and clear data (including cache). Did it solve it? Nope.
But! What eventually worked for me was:
Clearing data (with cache) and then immediately rebooting. I also enabled location permissions manually, but I am not sure if that made any difference.
I could not find any topics regarding this issue related to XZ1 Compact, so I decided to just write it down in case anyone else has this issue. It's weird though: I've had these camera crashes regularly, where the camera just stops working after a few weeks (or even months!) of on-time, without any phone reboots. Yet, I couldn't find any directly related topics on this.
Click to expand...
Click to collapse
Have you registered your phone with Sony?
Try the software repair function of Xperia companion.
If that fails call Sony and arrange to send it to a repair center.
Not heard of this before, so I'd say you should send it back.
Hmmm. The issue doesn't occur often enough for me to go out of my way to either re-install the OS or have the phone be checked out. But if the issue does persist with decreasing intervals, I will definitely re-flash the ROM and/or have the phone replaced. Thanks!
Now that I think about it though, when I first got the phone, I uninstalled a lot of seemingly meaningless system applications. But that doesn't really explain why the camera crashes with random, very long, intervals.
Hopefully someone can help...
I finally received my OTA update to Oreo last week... all was good for a few days, then over the weekend it has been having constant issues with locking up, apps not responding and streaming issues. Top ones I can think of are:
Incoming calls do not display on lock screen and screen just goes black when I try to open
Facebook Messenger sometimes locking up the whole phone
When streaming a video file to Chromecast with AllCast, it keeps pausing until I activate the screen again
I wondered if it was to do with a compatibility issue with SwiftKey, so I switched back to Gboard, which seemed ok for a bit then it went on the fritz too! I've tried taking the SD card out and restarting, I've tried formatting the cache partition from the boot menu... still no joy.
Anyone got any idea what the issue could be and how to remedy?
After every os update its recommend to do factory reset.
Try factory reset and everything will be fine.
Hello there
This is regarding a P20 Pro (running Pie EMUI)
Getting some error as following : suddenly, the camera won't start at all / black screen
(attached a screenshot that usually displays when attempting to start the camera)
Usually goes away after a restart, but not all the time
Is this a hardware malfunction or?
Any suggestions appreciated
Thanks a lot
Could be either hardware or software, first step, find camera app in settings and clear data.
If no result,, backup and reset phone, if this fails to cure it, then its likely hardware so contact carrier or huamwei
Sent from my CLT-L09 using Tapatalk
Hi I have the same problem. It works after restarting the phone but it is just temporary fix. I tried cleaning cache and data, factory reset no change. Interestingly the issue is reported on other forums. I don't know is it software or hardware problem
This thing started with that ****ty Pie update. if you can rollback do it, i sadly cannot since my region dont support it, hope this **** got fixed next patch.
Hi all.
I have a Motorola Edge S Pro with the Polar Star Pure Edition ROM by @ilia3367 installed for more than a year now. For the past month, my fingerprint scanner would randomly stop working, and I would have to restart my phone. I have now cleared all cache, done a full factory reset, and updated to the latest version. I don't think this is a hardware issue, because it still works perfectly most of the time.
The error I get when it stops is "Fingerprint Hardware Not Available". It's as if a single application is crashing it, and it does not restart. When I restart the phone, everything is working again.
Any advice?
Did you manage to fix it?
PandarianFury said:
Hi all.
I have a Motorola Edge S Pro with the Polar Star Pure Edition ROM by @ilia3367 installed for more than a year now. For the past month, my fingerprint scanner would randomly stop working, and I would have to restart my phone. I have now cleared all cache, done a full factory reset, and updated to the latest version. I don't think this is a hardware issue, because it still works perfectly most of the time.
The error I get when it stops is "Fingerprint Hardware Not Available". It's as if a single application is crashing it, and it does not restart. When I restart the phone, everything is working again.
Any advice?
Click to expand...
Click to collapse
Did you manage to fix it?