Hopefully someone can help...
I finally received my OTA update to Oreo last week... all was good for a few days, then over the weekend it has been having constant issues with locking up, apps not responding and streaming issues. Top ones I can think of are:
Incoming calls do not display on lock screen and screen just goes black when I try to open
Facebook Messenger sometimes locking up the whole phone
When streaming a video file to Chromecast with AllCast, it keeps pausing until I activate the screen again
I wondered if it was to do with a compatibility issue with SwiftKey, so I switched back to Gboard, which seemed ok for a bit then it went on the fritz too! I've tried taking the SD card out and restarting, I've tried formatting the cache partition from the boot menu... still no joy.
Anyone got any idea what the issue could be and how to remedy?
After every os update its recommend to do factory reset.
Try factory reset and everything will be fine.
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I'm running 5.1 stock. I've had the turbo for a while with no problems, but recently random apps keep crashing for no apparent reason. I haven't made any major changes to the phone or installed any new apps but it keeps doing this. Textra will crash to the contact list screen after 3-4 seconds of looking at a contact thread. Yik Yak will close to the home screen with no error message after a few seconds. Facebook will open to the logo and a blue screen as if it's trying to load something but then it just crashes to the homescreen. The camera won't open and will give a message "Unfortunately, Photos has stopped.". Not every app does this either - Reddit Sync works fine, Fenix is ok, Stock Messenger is ok, snapchat will act up on occasion, and everything else is OK. This happened once before and I did a factory reset and everything was working fine for 2 weeks until it just started happening again. I cleared my cache partition with no luck. Has anyone else experienced a problem like this or know a potential fix? I've searched everywhere and I can't find anyone experiencing the same problems and if they are the problems are so vague I'm not finding them. I'm running 5.1 stock.
FamiliarCow said:
I'm running 5.1 stock. I've had the turbo for a while with no problems, but recently random apps keep crashing for no apparent reason. I haven't made any major changes to the phone or installed any new apps but it keeps doing this. Textra will crash to the contact list screen after 3-4 seconds of looking at a contact thread. Yik Yak will close to the home screen with no error message after a few seconds. Facebook will open to the logo and a blue screen as if it's trying to load something but then it just crashes to the homescreen. The camera won't open and will give a message "Unfortunately, Photos has stopped.". Not every app does this either - Reddit Sync works fine, Fenix is ok, Stock Messenger is ok, snapchat will act up on occasion, and everything else is OK. This happened once before and I did a factory reset and everything was working fine for 2 weeks until it just started happening again. I cleared my cache partition with no luck. Has anyone else experienced a problem like this or know a potential fix? I've searched everywhere and I can't find anyone experiencing the same problems and if they are the problems are so vague I'm not finding them. I'm running 5.1 stock.
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I got the same problem yesterday, I kept getting the "sorry blank has stopped" box over and over. Now the phone seemed to be dead. A couple times during the day it just went black and wouldn't start without a hard reboot. This morning it is completely dead, I missed my alarm because the phone seems to be bricked. Never had any issues with it, I've had it for like 6-8 months. Guess it's dead?
So some said it's because I updated my Android OS from Marshmallow to Nougat. It's actually a month after I upated my P9 and everything worked perfectly fine until such time when I can't start my camera. It just gives me a black display and exit instantly! I tried wiping cache, that force stop and clear data thing, hard reset, reset via settings, tried using other app that can possibly open it, however, the front camera is still working only not through thr stock app. And even the flashlight icon was gone. Now my last option wss to rollback to Marshmallow which I did aaaaaand it still didn't solved my problem. I wouldn't say I've abused my phone since I happened to know someone who has the exact same issue as mine. And both of us are waiting for a solution. Please. I've been reading post from this forum but I can't find one related to my problem.
So to start things out my phone was working quite well on Oreo. I kept trying to postpone the update and eventually it auto started the update; without my permission, because I was connected to Wi-Fi after postponing the update about 3 times. Needless to say, immediately after the update my phone started to act what it seems like borked out completely. To further explain my issues ill attach a few screenies as well.
(Issue #1)
The phone is connected to the towers, however even though I can send texts and calls I have no "service" and cant use the internet at all, i.e internet browser, YouTube, Instagram, Pandora, etc... nothing loads at all it will simply say no connection in gray at the bottom of the screen. YouTube just has the circle buffer constantly, Pandora says buffering and will never load, Instagram just says couldn't refresh feed. Google maps will go into offline mode and wont ever reconnect back. Again all of this happens within 20mins or ~3 hours after the phone turns on and only solution is to restart phone. This is also not network related because even under Wi-Fi all issues are still present. Going into airplane mode and turning it on/off does nothing. ONLY a restart or power off/on fixes the issue.
(Issue #2)
Wi-Fi doesn't auto connect even though the option is on.... every-time I have to go into settings and manually click it, not a big problem but why?
Try rebooting into recovery and clearing cache. If that doesn't fix it, try a factory reset.
Mr. Orange 645 said:
Try rebooting into recovery and clearing cache. If that doesn't fix it, try a factory reset.
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okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
LostDarkSoul said:
okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
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I've been running Pie since the betas, and am now on CSAA and I don't have any of those issues. Hopefully a factory reset fixes it all for you.
Any update on the issue OP?
I am also on Pie view firmware science and haven't experienced any of those symptoms. For me, only 2 other hiccups where my video on my lock screen somehow flipped upside down randomly and the 2nd i lost my customized notification bar icons via swift installer.
LostDarkSoul said:
okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
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Having the same exact problem.
Driving me crazy
This might be the app itself but I didn't have any issue on my S20. Since I updated the phone it randomly cuts out. Any ideas? Never on WiFi though...
arknailed7754 said:
This might be the app itself but I didn't have any issue on my S20. Since I updated the phone it randomly cuts out. Any ideas? Never on WiFi though...
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Is it when the screen is off? Check it's not been put to sleep in battery settings
it seems that latest ROM updates (I think I have this on all AUB* ones) is weirdly strict on background activities and cuts every one of them. my whole device acts strangely - apps not showing notification or showing them late (hours later than they were supposed to show), my apps are not updating: I have to repeatedly FC play store, then clear its cache so that currently installing app changes state from downloading to installing, than do it again to change state fomr installing to installed etc. worked fine on AUA* ones. it is really annoying. btw I tried to clear cache and dalvik/art cache from recovery, but that did not help. I have not tried factory seset yet...
It seems that it was data corruption during regular OTA. Factory reset seems to fix problems for me.
I'll try a reset.. thankyou
Let's be honest, the Spotify app has issues too begin with. On my S21 and Pixel 4 it can be playing songs to my earbuds then suddenly stop running in the background on its own! Unlock the phone and itis still open in the foreground.
Perhaps it's time for a new music app if this is a known Spotify issue... But if it's not a Spotify issue, then check in your battery settings (as others have mentioned) to see if your phone automatically started putting it into "Sleep Mode".
This is my sister's phone so I don't have an instant access to it but for almost half a year she has to restart the phone 5 times in a day because most of the videos just stop playing and some apps like gallery goes crazy. Tried formatting it more than 10 times. Didn't work. Also sent for repair to Huawei 3 times, they didn't do anything other than factory resetting it. Media playing stops after using F1TV app most of the time. The only idea that comes up to my mind is getting a fresh rom and installing it because I think the installed OS is corrupted right now. I don't know how things work with Huawei since I can't unlock the bootloader and flash roms easily. Any help would be appreciated.
Hi I have exactly the same problem! A hard reset doesn't do the job. Has anyone found a solution yet?
Calendar crash was caused by MEB Ajanda but media playback issue still exists. She had to buy a new phone at the end of the day.