So I just installed the latest update for my P7 v 3.0 (b609), and now apps are kind of resetting while I'm using them.
For example:
- using the camera and if I'm in the settings, after 20-40 seconds the apps resets, goes out of settings and back to camera.
- Watching movies on youtube every 20-40 seconds the movie stops. and I have to start it again.
- watching snaps on snapchat every 20-40 seconds the app resets and goes out of the snap im watching...
Anyone have similar problems, or know what to do about it?
EDIT:
So apparantly i fixed it. Not sure how, but camera no longer resets, I can watch a whole youtube video without interruption, and snapchat is working.
The stuff I did between writing first post and now is, downloaded Root Checker, updating Kinguser, downloaded snapchat again.
Stuff that didn't work: factory reset phone, change screen from 1080 to 720.
Hope this can help others with similar problem, and that I don't get those problems back
To all Nokia 8 users, have you ever had any issues that sometimes your Nokia 8 starts to freeze seconds and then restart by itself? It doesn't happen once but multiple times. It happens sometimes when you are trying to do something like playing game or opening Google play app. However, since booting to OS and if you leave it be until like many hours later, it won't go sudden restart. Only when you do activities, will it suddenly restart.
Why is this happening? The ROM and app are the same as it be and didn't happen long ago. It only happens like two days ago.
I hope users of Nokia 8 experts have solution to this issue. Thank you
EDITED: I found out the real cause. Although this is hypothesis, it seems GOOGLE PLAY SERVICES is the culprit. I noticed it just force closes and then whenever I launched any apps that have something to do with play services, it just goes into bootloop.
Can anyone confirm this?
godofknife said:
To all Nokia 8 users, have you ever had any issues that sometimes your Nokia 8 starts to freeze seconds and then restart by itself? It doesn't happen once but multiple times. It happens sometimes when you are trying to do something like playing game or opening Google play app. However, since booting to OS and if you leave it be until like many hours later, it won't go sudden restart. Only when you do activities, will it suddenly restart.
Why is this happening? The ROM and app are the same as it be and didn't happen long ago. It only happens like two days ago.
I hope users of Nokia 8 experts have solution to this issue. Thank you
EDITED: I found out the real cause. Although this is hypothesis, it seems GOOGLE PLAY SERVICES is the culprit. I noticed it just force closes and then whenever I launched any apps that have something to do with play services, it just goes into bootloop.
Can anyone confirm this?
Click to expand...
Click to collapse
I don't have this problem but you can try to clear the cache and data of play services in application setting.
Sent from my TA-1012 using XDA Labs
Toedwarrior said:
I don't have this problem but you can try to clear the cache and data of play services in application setting.
Sent from my TA-1012 using XDA Labs
Click to expand...
Click to collapse
Did that. Didn't work. Only by freezing this Google play services, does the Bootloop stop happening. The consequences are the any app that uses Google play services like YouTube will not run well.
Also, I tried installing Gapps using TWRP flashing via zip. But that doesn't solve the problem. Why.....
I've came from a Nexus 5x and a Nexus 6p and the word bootloop gives me goosebumps
Does your phone reboot when you open the stock camera ?
Just_Rise said:
I've came from a Nexus 5x and a Nexus 6p and the word bootloop gives me goosebumps
Does your phone reboot when you open the stock camera ?
Click to expand...
Click to collapse
No. Never open Stock camera. Just any apps that have something to do with google play services.
Do you use sd card? because i have the same problem here
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
Haleytheslayer said:
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
Click to expand...
Click to collapse
I got the same problem. When my phone's battery drops to 60% or lower it restarts whenever I spend some time surfing the net or opening up the stock camera, with the addition of removing my fingerprint scan every time it restarts that way. However, these issues immediately stop when I plug my phone to its charger. I thought the security update fixed these but sadly it didn't.
I have the exact same issue.
I got my Nokia 8 (ta-1012) one month ago and it occurred about 10 times.
It occurs frequently when I'm using the UI too much, for example, lower volume and hiring it too fast, touching many UI elements and swapping quickly between apps etc..
It freezes for like 10seconds and it restarts quickly, that is, just the UI.
I'm on Oreo BTW. Can anyone confirm having that issue on nougat ?
This happens with me..on camera and games
---------- Post added at 08:13 AM ---------- Previous post was at 08:12 AM ----------
Haleytheslayer said:
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
Click to expand...
Click to collapse
Exactly my issue
JistunB said:
I got the same problem. When my phone's battery drops to 60% or lower it restarts whenever I spend some time surfing the net or opening up the stock camera, with the addition of removing my fingerprint scan every time it restarts that way. However, these issues immediately stop when I plug my phone to its charger. I thought the security update fixed these but sadly it didn't.
Click to expand...
Click to collapse
I solved my problem, i brought my phone to Nokia care center and they replaced my battery with the new one. Thats battery problem, thats all.
May I ask what was the cost of battery?
I just downgraded to Nougat 7.1.1 and for now, the issue of restarting is gone !
Please confirm that if someone is on Nougat.
Even i have the same problem for my nokia 8. Is there any solution to rectify it.
vinslin said:
Even i have the same problem for my nokia 8. Is there any solution to rectify it.
Click to expand...
Click to collapse
I was on Pie, from where I downgraded to Oreo the problem persisted, then I downgraded to Nougat and the issue is the same, I play a game or video it starts to stutter, even if the video is streaming online or downloaded and being played from memory/rom. I initially thought it was software issue but it seems that I was wrong, I wasted too many hours and bandwidth just downgrading. Now the issue is that I have voided my warranty by unlocking the bootloader, what are my options? as someone said they have gotten the battery replaced. How much does it costs? I am 100% convinced that its battery related issue as when I plug my phone in the charger then all goes fine.
Using Nokia 8 (TA-1004)
My phone started having the same trouble a couple of months ago, it all started with the camera app. Now things are so bad that as sOon as I enter security pin and the home screen appears, the phone restaerts...and it keeps happening until I plug in the charger. This happens even when the battery is 95%. Can't even touch it!!!
I was so excited to get this phone, although everyone told me not to... but I was in love with it... and "Grief is the Price we pay for Love", right?
How could the battery get so weak with average use in just 9-10 months? And how could so many users start experiencing the same problem all at once?
Any help shall be appreciated!
To be sure about your battery , First put your mobile on safe mode for 7 days and notice if restart will happen again or not? also notice battey consumption and charging rapidly mode.-
I was having same problem for last few months , when I put my nokia 8 on safe mode (Restart while pressing down volume button) ,the Restarting problem did not happen even once for 7 days, So I discovered that it is software problem that cause system to hang and restart and consume battery.. Then I discover that " many months ago on android Oreo" I was making changes in Devoloper mode To stop and prevent application from running in background , This was nice on oreo but on Android Pie it cause conflect and system hang with some application that refuse to stop causing system restart.. All problem had gone after allowing application to work again in background normally .. Till now for about one month no single restart >> Also , Rapidly charging mode working nice but unfournatly battery consumption Still high.
I have the same problem with Nokia 8 . Sudden restart and issue with sound at times. Anyone knows the reason, and the fix for it would be appreciated
restart proble
yozil said:
I have the exact same issue.
I got my Nokia 8 (ta-1012) one month ago and it occurred about 10 times.
It occurs frequently when I'm using the UI too much, for example, lower volume and hiring it too fast, touching many UI elements and swapping quickly between apps etc..
It freezes for like 10seconds and it restarts quickly, that is, just the UI.
I'm on Oreo BTW. Can anyone confirm having that issue on nougat ?
Click to expand...
Click to collapse
i have the same problem and after having knowledege about it,i came to a point that this is a software issue as it contains bugs. .
I have the same problem too .
I noticed it a couple of months ago but It could've start long before and I just didn't noticed it.
With Oreo I'm quite sure it never happened.
Reboots randomly once a day (more or less) it happened just 10 min. ago,the phone was on the desk close to me so I had the opportunity to observe it "live"...it was in standby and no app was apparently running .
Quite strange anyway,I'm pretty sure it's a software issue;the battery seems still in health (no unmotivated drain).
Nothing dramatically serious anyway,just strange...there must be a way to fix it...
---------- Post added at 05:14 PM ---------- Previous post was at 05:03 PM ----------
midomashkel said:
To be sure about your battery , First put your mobile on safe mode for 7 days and notice if restart will happen again or not? also notice battey consumption and charging rapidly mode.-
I was having same problem for last few months , when I put my nokia 8 on safe mode (Restart while pressing down volume button) ,the Restarting problem did not happen even once for 7 days, So I discovered that it is software problem that cause system to hang and restart and consume battery.. Then I discover that " many months ago on android Oreo" I was making changes in Devoloper mode To stop and prevent application from running in background , This was nice on oreo but on Android Pie it cause conflect and system hang with some application that refuse to stop causing system restart.. All problem had gone after allowing application to work again in background normally .. Till now for about one month no single restart >> Also , Rapidly charging mode working nice but unfournatly battery consumption Still high.
Click to expand...
Click to collapse
Following your advice,I just tried changing at the voice" app/backgroud processes" in Developer mode from "standard" to " allow max 4 processes";I don't know what's intended for "standard" value but something should change...let's see and x fingers
Hopefully someone can help...
I finally received my OTA update to Oreo last week... all was good for a few days, then over the weekend it has been having constant issues with locking up, apps not responding and streaming issues. Top ones I can think of are:
Incoming calls do not display on lock screen and screen just goes black when I try to open
Facebook Messenger sometimes locking up the whole phone
When streaming a video file to Chromecast with AllCast, it keeps pausing until I activate the screen again
I wondered if it was to do with a compatibility issue with SwiftKey, so I switched back to Gboard, which seemed ok for a bit then it went on the fritz too! I've tried taking the SD card out and restarting, I've tried formatting the cache partition from the boot menu... still no joy.
Anyone got any idea what the issue could be and how to remedy?
After every os update its recommend to do factory reset.
Try factory reset and everything will be fine.
Hi all,
I'm at the end of my tether as my P20 Pro has started glitching incessently.
It's vibrating randomly (and regularly) and any time I try and go into an app it kicks me out within a second or two. I've not dropped my phone, it's not been in water and it's really starting to p*ss me off as I literally can't even send a text/WhatsApp without being booted out.
I've had the phone around 20 months and the cynic in me thinks Huawei may have deliberately bugged it to force me into buying a new phone. I've tried deleting unused apps, clearing cache, deleting old gallery videos etc but it hasn't made a single bit of difference.
I know there are a lot of posts on here about notification issues and random vibrating but this is definintely nothing to do with notifications. I've loved this phone since I got it but the past week or two have seriously p*ssed me off and I just want to smash the phone!
If anyone could help I'd be forever in your debt!!!:fingers-crossed:
Cheers
Slim
SalfordSlim said:
Hi all,
I'm at the end of my tether as my P20 Pro has started glitching incessently.
It's vibrating randomly (and regularly) and any time I try and go into an app it kicks me out within a second or two. I've not dropped my phone, it's not been in water and it's really starting to p*ss me off as I literally can't even send a text/WhatsApp without being booted out.
I've had the phone around 20 months and the cynic in me thinks Huawei may have deliberately bugged it to force me into buying a new phone. I've tried deleting unused apps, clearing cache, deleting old gallery videos etc but it hasn't made a single bit of difference.
I know there are a lot of posts on here about notification issues and random vibrating but this is definintely nothing to do with notifications. I've loved this phone since I got it but the past week or two have seriously p*ssed me off and I just want to smash the phone!
If anyone could help I'd be forever in your debt!!!:fingers-crossed:
Cheers
Slim
Click to expand...
Click to collapse
When it's vibrating is anything happening in the notification bar?? Mine started doing that last week and it was a call app I had installed. It could be you have to go through the notification settings for each app. Is there any particular application that you are noticing it on? Sorry for the questions. I hope you are OK x
Sent from my CLT-L09 using Tapatalk
Hi mate,
No nothing shows in notifications when it vibrates. It's actually a different type of vibration than you would get for a normal notification as well. It's a very rapid vibration that comes and goes. Initially it started kicking me out of my camera gallery and then started happening on other apps as well (Google search, Golf Clash, Snapchat etc). It's settled down the last couple of hours but I know it'll flare up randomly again at some point!:crying:
I also have problems with people trying to hear me on phone calls as well but assume that's probably a completely separate issue!
Cheers
Slim
Instead of smashing the phone I would suggest factory restore.
SalfordSlim said:
Hi mate,
No nothing shows in notifications when it vibrates. It's actually a different type of vibration than you would get for a normal notification as well. It's a very rapid vibration that comes and goes. Initially it started kicking me out of my camera gallery and then started happening on other apps as well (Google search, Golf Clash, Snapchat etc). It's settled down the last couple of hours but I know it'll flare up randomly again at some point!:crying:
I also have problems with people trying to hear me on phone calls as well but assume that's probably a completely separate issue!
Cheers
Slim
Click to expand...
Click to collapse
Have you ran the support app see if it's a hardware issue? I'd try and do a factory reset if that does not work because its difficult to diagnose. I hope you are staying safe x
Sent from my CLT-L09 using Tapatalk
Hello guys
For the past 24 hours my phone has been glitching. It suddenly stopped playing all forms of media files. Most social media apps won't open anymore, when I try It just hangs and then shows an error message asking whether I want to wait or close app. YouTube works for a few seconds then freezes. Spotify won't play songs despite having excellent network. WhatsApp and Instagram statuses don't play their videos anymore. Even my native music player is not playing songs anymore. Even call ringtones don't play. I tried downloading an app yesterday, though unsuccessfully and I think that might be what kick-started the problem.
I need help please!!!!!
P.S. I attached a screenshot of the error I saw when I tried to play and change my calling ringtones
Factory reset unless you can find the cause. Possible malware. Xhelper is possible if running lower than Android 9. A factory reset will not purge it and either way a reflash be the next step to rule out a mobo failure.
How do I reflash?
Mrrmr said:
How do I reflash?
Click to expand...
Click to collapse
Try clearing the system cache on the boot menu first.
If that fails try a factory reset.