To all Nokia 8 users, have you ever had any issues that sometimes your Nokia 8 starts to freeze seconds and then restart by itself? It doesn't happen once but multiple times. It happens sometimes when you are trying to do something like playing game or opening Google play app. However, since booting to OS and if you leave it be until like many hours later, it won't go sudden restart. Only when you do activities, will it suddenly restart.
Why is this happening? The ROM and app are the same as it be and didn't happen long ago. It only happens like two days ago.
I hope users of Nokia 8 experts have solution to this issue. Thank you
EDITED: I found out the real cause. Although this is hypothesis, it seems GOOGLE PLAY SERVICES is the culprit. I noticed it just force closes and then whenever I launched any apps that have something to do with play services, it just goes into bootloop.
Can anyone confirm this?
godofknife said:
To all Nokia 8 users, have you ever had any issues that sometimes your Nokia 8 starts to freeze seconds and then restart by itself? It doesn't happen once but multiple times. It happens sometimes when you are trying to do something like playing game or opening Google play app. However, since booting to OS and if you leave it be until like many hours later, it won't go sudden restart. Only when you do activities, will it suddenly restart.
Why is this happening? The ROM and app are the same as it be and didn't happen long ago. It only happens like two days ago.
I hope users of Nokia 8 experts have solution to this issue. Thank you
EDITED: I found out the real cause. Although this is hypothesis, it seems GOOGLE PLAY SERVICES is the culprit. I noticed it just force closes and then whenever I launched any apps that have something to do with play services, it just goes into bootloop.
Can anyone confirm this?
Click to expand...
Click to collapse
I don't have this problem but you can try to clear the cache and data of play services in application setting.
Sent from my TA-1012 using XDA Labs
Toedwarrior said:
I don't have this problem but you can try to clear the cache and data of play services in application setting.
Sent from my TA-1012 using XDA Labs
Click to expand...
Click to collapse
Did that. Didn't work. Only by freezing this Google play services, does the Bootloop stop happening. The consequences are the any app that uses Google play services like YouTube will not run well.
Also, I tried installing Gapps using TWRP flashing via zip. But that doesn't solve the problem. Why.....
I've came from a Nexus 5x and a Nexus 6p and the word bootloop gives me goosebumps
Does your phone reboot when you open the stock camera ?
Just_Rise said:
I've came from a Nexus 5x and a Nexus 6p and the word bootloop gives me goosebumps
Does your phone reboot when you open the stock camera ?
Click to expand...
Click to collapse
No. Never open Stock camera. Just any apps that have something to do with google play services.
Do you use sd card? because i have the same problem here
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
Haleytheslayer said:
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
Click to expand...
Click to collapse
I got the same problem. When my phone's battery drops to 60% or lower it restarts whenever I spend some time surfing the net or opening up the stock camera, with the addition of removing my fingerprint scan every time it restarts that way. However, these issues immediately stop when I plug my phone to its charger. I thought the security update fixed these but sadly it didn't.
I have the exact same issue.
I got my Nokia 8 (ta-1012) one month ago and it occurred about 10 times.
It occurs frequently when I'm using the UI too much, for example, lower volume and hiring it too fast, touching many UI elements and swapping quickly between apps etc..
It freezes for like 10seconds and it restarts quickly, that is, just the UI.
I'm on Oreo BTW. Can anyone confirm having that issue on nougat ?
This happens with me..on camera and games
---------- Post added at 08:13 AM ---------- Previous post was at 08:12 AM ----------
Haleytheslayer said:
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
Click to expand...
Click to collapse
Exactly my issue
JistunB said:
I got the same problem. When my phone's battery drops to 60% or lower it restarts whenever I spend some time surfing the net or opening up the stock camera, with the addition of removing my fingerprint scan every time it restarts that way. However, these issues immediately stop when I plug my phone to its charger. I thought the security update fixed these but sadly it didn't.
Click to expand...
Click to collapse
I solved my problem, i brought my phone to Nokia care center and they replaced my battery with the new one. Thats battery problem, thats all.
May I ask what was the cost of battery?
I just downgraded to Nougat 7.1.1 and for now, the issue of restarting is gone !
Please confirm that if someone is on Nougat.
Even i have the same problem for my nokia 8. Is there any solution to rectify it.
vinslin said:
Even i have the same problem for my nokia 8. Is there any solution to rectify it.
Click to expand...
Click to collapse
I was on Pie, from where I downgraded to Oreo the problem persisted, then I downgraded to Nougat and the issue is the same, I play a game or video it starts to stutter, even if the video is streaming online or downloaded and being played from memory/rom. I initially thought it was software issue but it seems that I was wrong, I wasted too many hours and bandwidth just downgrading. Now the issue is that I have voided my warranty by unlocking the bootloader, what are my options? as someone said they have gotten the battery replaced. How much does it costs? I am 100% convinced that its battery related issue as when I plug my phone in the charger then all goes fine.
Using Nokia 8 (TA-1004)
My phone started having the same trouble a couple of months ago, it all started with the camera app. Now things are so bad that as sOon as I enter security pin and the home screen appears, the phone restaerts...and it keeps happening until I plug in the charger. This happens even when the battery is 95%. Can't even touch it!!!
I was so excited to get this phone, although everyone told me not to... but I was in love with it... and "Grief is the Price we pay for Love", right?
How could the battery get so weak with average use in just 9-10 months? And how could so many users start experiencing the same problem all at once?
Any help shall be appreciated!
To be sure about your battery , First put your mobile on safe mode for 7 days and notice if restart will happen again or not? also notice battey consumption and charging rapidly mode.-
I was having same problem for last few months , when I put my nokia 8 on safe mode (Restart while pressing down volume button) ,the Restarting problem did not happen even once for 7 days, So I discovered that it is software problem that cause system to hang and restart and consume battery.. Then I discover that " many months ago on android Oreo" I was making changes in Devoloper mode To stop and prevent application from running in background , This was nice on oreo but on Android Pie it cause conflect and system hang with some application that refuse to stop causing system restart.. All problem had gone after allowing application to work again in background normally .. Till now for about one month no single restart >> Also , Rapidly charging mode working nice but unfournatly battery consumption Still high.
I have the same problem with Nokia 8 . Sudden restart and issue with sound at times. Anyone knows the reason, and the fix for it would be appreciated
restart proble
yozil said:
I have the exact same issue.
I got my Nokia 8 (ta-1012) one month ago and it occurred about 10 times.
It occurs frequently when I'm using the UI too much, for example, lower volume and hiring it too fast, touching many UI elements and swapping quickly between apps etc..
It freezes for like 10seconds and it restarts quickly, that is, just the UI.
I'm on Oreo BTW. Can anyone confirm having that issue on nougat ?
Click to expand...
Click to collapse
i have the same problem and after having knowledege about it,i came to a point that this is a software issue as it contains bugs. .
I have the same problem too .
I noticed it a couple of months ago but It could've start long before and I just didn't noticed it.
With Oreo I'm quite sure it never happened.
Reboots randomly once a day (more or less) it happened just 10 min. ago,the phone was on the desk close to me so I had the opportunity to observe it "live"...it was in standby and no app was apparently running .
Quite strange anyway,I'm pretty sure it's a software issue;the battery seems still in health (no unmotivated drain).
Nothing dramatically serious anyway,just strange...there must be a way to fix it...
---------- Post added at 05:14 PM ---------- Previous post was at 05:03 PM ----------
midomashkel said:
To be sure about your battery , First put your mobile on safe mode for 7 days and notice if restart will happen again or not? also notice battey consumption and charging rapidly mode.-
I was having same problem for last few months , when I put my nokia 8 on safe mode (Restart while pressing down volume button) ,the Restarting problem did not happen even once for 7 days, So I discovered that it is software problem that cause system to hang and restart and consume battery.. Then I discover that " many months ago on android Oreo" I was making changes in Devoloper mode To stop and prevent application from running in background , This was nice on oreo but on Android Pie it cause conflect and system hang with some application that refuse to stop causing system restart.. All problem had gone after allowing application to work again in background normally .. Till now for about one month no single restart >> Also , Rapidly charging mode working nice but unfournatly battery consumption Still high.
Click to expand...
Click to collapse
Following your advice,I just tried changing at the voice" app/backgroud processes" in Developer mode from "standard" to " allow max 4 processes";I don't know what's intended for "standard" value but something should change...let's see and x fingers
Related
I can't put my finger on this issue I've been having with my Note.
Don't get me wrong, this device is a godsend!
The problem I've been having is that sometimes when I take my Note out of my pocket and try to press the unlock or menu button it doesn't show anything on the screen. I've read about people having issues with delay before it pops up, but it doesn't pop up even after 10 seconds or a minute, it feels like the device 'hangs' or doesn't want to wake up. The only way I can turn the phone on again is by pressing the unlock button for like 10 seconds and the phone reboots.
I thought it was a problem with Green Power, I thought it maybe had issues turning off the wifi or data when the screen was locked and that the service would cause the OS to crash or 'hang'. When I look at my battery history after the reboot it shows that I lost a significant amount of battery (5-15%, depending on how long it took for me to 'discover' the crash) and there's a 'jump' in the graph.
Things I've tried:
Stock rom - problem persists
Different kernels - tried all the kernels available in the market including stock, problem persists
Add a bit of paper between back-cover and battery (to make sure it doesn't lose contact)
Checked if there was dust between battery connections
Tried different sim card
Tried disabling wifi and data all day (mysteriously persists)
DIfferent governors (ondemand and interactive) (the phone reverts to default governor after the forced reboot, normal? i have my phone set to interactive on boot, but somehow it skips that after the forced reboot)
I've attached a picture of the battery graph. According to the stats there's a 25 minute gap where the phone was 'stuck' and you can see that the screen was on and active for that duration.
There are NO funny apps running in the background, this is is a clean install with some standard Samsung apps frozen.
tl;dr version: phone randomly won't wake up; battery loss after forced reboot;
I might have found the issue myself. Now when I come to think of it, I think it always occurs after I've been in my car for like a 30 min drive... Maybe the phone is having trouble switching networks? Anyone know what might be causing this?
Or better yet, how can I research this issue? Can I enable some logging somewhere to track this?
I had the note for about 10 days and today, about 1 hour ago it happened to me for the first time. I tried the home button to wake the screen but nothing, tried the power , nothing and holding the power but nothing happened. I had to pull the battery.
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
tamarian said:
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
Click to expand...
Click to collapse
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
I'm on stock room and unrooted. Like I said first time it's happened.
i've had the GNote since 4 days now , and yesterday same thing happened as the device was in my pocket and i couldnt wake it up at all , battery pull solved it.
im on stock , non rooted
I can't believe that we are the only ones with this issue. Anyone else? OR better yet, how did you resolve it?
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
kirkla79 said:
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
Click to expand...
Click to collapse
Thanks for your reply. I did some research, and apparently it had to do with static being built up in the screen from wearing it towards your body in your pocket.
This issue was that you couldn't swipe the lockscreen cause the touch screen wouldn't respond. The problem we are having is that the screen won't even turn on and that the system locks up.
Same issue here with my 2 days old Galaxy Note, that's how I found this forum. In my case it went from not waking up occasionally to every time WIFI was ON (I did some experimenting with settings to see which one could be the one causing the problem). But then...occasionally it would not wake up even with WIFI OFF: very annoying. And this is my first Android, so I didn't have any custom anything, pretty much same as out of the box when I got it The only solution was to reset the handset. And definitely has nothing to do with having it in my pocket as I don't carry it in my pocket. Rang Samsung, they told me it was faulty, I returned it. Now I'm concern the next one is going to have screen issues? As so many people complain in this forum? we'll see.
My issues have been resolved after flashing AbyssNote 1.4 and when I stopped using System Tuner. I've started using Voltage Control instead and now I'm not even having problem @ 100Mhz undervolted 50mV from stock.
Same problem with my wife's Gnote, totally stock, just a small handful of apps installed. Happened twice, about a week apart.
She does a lot of travelling, maybe you're right about that. But it happens after she gets home when it's still OK.
Had the same same issue twice in two days and had to do a battery pull, just did a master reset and re -installed the applications manually, so far so go.
YOu guys think its a hardware or a software issue?
Hmm.. Happened to me too about three times in the last two weeks. I am on stock rom but rooted, and running Green Power. Hopefully samsung will fix it in the next updates. Seems like a software bug to me. Maybe not enough juice when in deep sleep?
metus666 said:
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
Click to expand...
Click to collapse
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
neunzehn77 said:
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
Click to expand...
Click to collapse
problem is it also happens on stock rom.
mfractal said:
problem is it also happens on stock rom.
Click to expand...
Click to collapse
It's very well possible that the stock kernel has faulty settings for the CPU. Haven't had the problem again with AbyssNote 1.4 and Voltage Control (even with custom cpu frequencies)
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
qazkamakazi said:
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
Click to expand...
Click to collapse
at this point we're just guessing, there haven't been any official confirmations of the problem as far as i know.
But if it's so accute that it keeps happening all the time you must have a faulty device.. call samsung ?
My Note has started crashing regurlaly, I have had it since release and have a lot of software on it. I am not sure when it started happening but it is definatley getting worse as time goes on.
Is there any log file or event browser that can be installed to tell me what is causing the problem?
When I say crashing I mean literally crashing dead not a force close. I either find it in my pocket turned off and then have to hold the power button for an age to turn it on or sometimes it is sat on the desk and I suddenly hear the noise it makes when it re boots.
Any suggestions for finding out what the problem is that don't involve uninstalling software until the problem goes away?!
Thanks
Have you tried better battery stats? It gives a list of processes that have been running.
Definitely strange - do you have an anti-virus program you can run to see if it can help?
That sounds like a Sod (Sleep of Death) issue that's been reported many times b0t with no definitive solution of yet..
Some said changing modem helped, others with changing kernel or even ROM but no consistent solution across all users
Try to fix permissions through advenced menu in recovery but am afraid there is not much I can help with
wingnutLP said:
My Note has started crashing regurlaly, I have had it since release and have a lot of software on it. I am not sure when it started happening but it is definatley getting worse as time goes on.
Is there any log file or event browser that can be installed to tell me what is causing the problem?
When I say crashing I mean literally crashing dead not a force close. I either find it in my pocket turned off and then have to hold the power button for an age to turn it on or sometimes it is sat on the desk and I suddenly hear the noise it makes when it re boots.
Any suggestions for finding out what the problem is that don't involve uninstalling software until the problem goes away?!
Thanks
Click to expand...
Click to collapse
Omfg, I don't think your alone cause I have the exact problems at times when the note just freezes up and you have to manually boot up...lets hope the upcoming pics update will solve this ongoing problem... I'm getting this about 3-4 times a week
Sent from my GT-N7000 using XDA
it is starting to make the phone a liability as I keep finding it turned off in my pocket!
Is there no software that will produce a crash log of some sort?
wingnutLP said:
it is starting to make the phone a liability as I keep finding it turned off in my pocket!
Is there no software that will produce a crash log of some sort?
Click to expand...
Click to collapse
I hope there is...
Sent from my GT-N7000 using XDA
this is driving me nuts. The phone is unusable.... is there no possible solution??
At this point I will try anything. It crashed during the night on Thursday, didn't restart and so there was no alarm and I was late for work!
Please post your current configuration Kernel, Anti Virus program if any, undervolting, overclocking ?
By any chance are you using easy task killer... if you are just change the auto optimize to nothing - I did that and it stopped sleeping...if your problem is persisting then you could just do a factory reset and use default settings...
Sent from my GT-N7000 using XDA
My note recently started crashing as well, whenever i turn on my mobile data plan or the wifi it will crash right away
However this is ironic because when ever i put my mobile in charging mood than i have no problems at all.
So im thinking ,is this the battery problem or the software problem?
mumuxy said:
My note recently started crashing as well, whenever i turn on my mobile data plan or the wifi it will crash right away
However this is ironic because when ever i put my mobile in charging mood than i have no problems at all.
So im thinking ,is this the battery problem or the software problem?
Click to expand...
Click to collapse
battery problem.Try to see what is the output of ur battery in full charge by messure it with electric potension meter (sry for bad english).
If the meter say less than 1850mAh in full charge than u need a new battery.
Hey all just checking to see if anyone has same issue, it is persisting beyond an update. I plug in for night and usually every morning screen is off. Takes me holding down power button for ten seconds for it to come back. Not sure if I'm rebooting phone and it was on or if it was off.
Same here. Got it 2 times. No idea!!!
Exactly same issue, happens every 3-4 days.
I have same problem. After last update, that hapoend 3 times already. I wonder why...
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
From your list I'm using only Spotify. However I'm afraid that my phone was turning off even before I got this app. Will check anyway (already uninstalled it), and will let you know.
What I can say for sure is that my phone is switching off completely (not only display) as all my Bluetooth devices are disconnected straight away.
Hope we will find a solution for this issue!
it happened to me twice as well, having the phone for almost 2 months. It is a bit annoying and I dont understand why it happens. Among the list of these apps, I only have Spotify installed as well.
I dont have any apps from Your list. My phone turned off twice since last update, before that, for 1 month everything was ok. Now seems good aswell, we will see.
Seems like its none of the apps. My phone also completely disconnects from my devices and none of the buttons work (like double press volume button for camera). Have to hold the power button for a while and it starts up.
My Always on display is off
Random phone off was happening before the update and it's still happening after!
Also at times phone send to be so sluggish! 7gb+ram still available at that time.
North America 12gb/512gb.
All stock.
Sent from my ASUS_I001DC using Tapatalk
Ok, this issue together with the reported complaints of dust in camera lens has made me hold on the purchase of this phone.
Isn't there an official ROG II forum where all of you can complain so Asus can look into this issue maybe request dump files and resolve it once and for all?
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
Well my doesn't randomly turn off and I'm using blockada if that sheds any light...
Also, I don't use Spotify
I have deleted all the apps. Literally done a reset to the factory settings to see what happen and this morning phone turned off again... That's really annoying.
I have found relevant topic on Asus forum: https://zentalk.asus.com/en/discussion/12715/rog-phone-2-12-512-freezes-and-auto-restart-problem
Looks like they are not fully aware of the problem....
Is there any update for this case?
I'm experiencing random hangs as well after updated the firmware to the latest. It reads my power button and will shows the options to reboot but the UI is totally not responsive, have to hard reset it Everytime.
Since factory reset everything seems to be fine, however it's just few days since I have done it.
09/12/2019 - I can confirm that after factory reset everything works fine. If anything change I will let you guys know straight away.
02/01/2020 - Annnnnd it's back... After few weeks phone started switching off again and tbh the whole thing intensified. Yesterday phone went off 9 times. On top of that when it's off it drains battery like crazy - 5mins and 20% is gone. Bluetooth doesn't work properly as well. I'm aware that others don't have any problems with ROGII, however I'm afraid that due to personal experience I won't buy Asus phone again and won't recommend it to anyone.
Rog phone 2 turns off automatically
Same problem here happened twice in 2 days everytime phone is off i have to hard restart to switch on the phone
Does anybody got any solution for this problem
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Shahruq said:
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Click to expand...
Click to collapse
What version of beta you use?
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up/down pressed for 15 seconds.
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
No apps install in the list nd it randomly switch off my phone it's software issue
Mine started turning off after 1 minute of use. Couldn't stop it nor control it.
Managed to barely get the WhatsApp backup and then factory reset the device. So far things are ok. But setting up from scratch is a pain in the ass.
I suspect that I tried to enable twin apps on WeChat while being on Nova Launcher. That may have triggered something, But I'm not sure.
Has anyone had an issue when charging their phone?
Mine turns off when I charge a few minutes. Started when I upgrade to Android 10. It still persists when I tried downgrading to Android 9.
UPDATE:
Seems like others are having the same issue. Phone overheats when using the 18w or 30w charger.
https://zentalk.asus.com/en/discussion/18048/asus-rog-phone-2-android-10-issues
Haven't found any fix on this yet.
Me too!!!!!! SAME ISSUE
hope someone can find fix...
My phone shuts down when
*90hz or 120hz is turned on
*When playing a game
*When charged using 18w and above
*When X mode is turned on
And when it dies, it will take so many attempts before it will turn back on...
Now, im only using my Gaming phone for
Netflix, Youtube, and Facebook mainly..
Bruh it's 2021 already and I'm still having this issue, there's still no solution for this? It's so annoying, at first my phone shuts down while I'm charging it and opening apps that was okay for me, but now it starts shutting down while I'm playing games and it's so annoying, someone please help!
Ron951 said:
Bruh it's 2021 already and I'm still having this issue, there's still no solution for this? It's so annoying, at first my phone shuts down while I'm charging it and opening apps that was okay for me, but now it starts shutting down while I'm playing games and it's so annoying, someone please help!
Click to expand...
Click to collapse
Try to install the cpu mod
my phone has this issue too. It's a hardware fault. properly will happen to everyone eventually. the cause properly from heat issue.
It's a common problem for ROG2 and will happen more often. usually, you can fix it by change IC or new motherboard which requires both skills and tools, or just buy a part and find some mobile service to fix them for you.
But the problem still exists even you replace the part it will happen again after years or two depending on how do you use your phone.
Set 60hz both phone and in game, everything back to normal.
90hz and 120hz makes everything crash.
Edited:
It is fix for blackout while in game, but not for auto shutdown when heat or framedrop
oh ****.. It happened with mine too...
I used mine for about 2 years and suddenly last week it happened. I tried to search for solution on internet and found that it happens to many people too.
Last week it suddenly shut down if I used the phone while charging, but now even though I'm not using it while charging, it turns off. Probably it will get worse as the time goes by.
Anyone tried hard reset?
I got no hope in replacing some IC on its board, so I'm looking for some easier solution.
The problem is within asus thermal engine.
b0b0ch1 said:
oh ****.. It happened with mine too...
I used mine for about 2 years and suddenly last week it happened. I tried to search for solution on internet and found that it happens to many people too.
Last week it suddenly shut down if I used the phone while charging, but now even though I'm not using it while charging, it turns off. Probably it will get worse as the time goes by.
Anyone tried hard reset?
I got no hope in replacing some IC on its board, so I'm looking for some easier solution.
Click to expand...
Click to collapse
So.. there's no hope to solve this issue without repairing the hardware then...
Thanks mate.
No, i think the problem is in the kernel level. But this problems can be fixed with root
venkatesh321 said:
No, i think the problem is in the kernel level. But this problems can be fixed with root
Click to expand...
Click to collapse
How we can resolve this...I am also facing se issue
Palash9033 said:
How we can resolve this...I am also facing se issue
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try using ACCA magisk module along with acca app for now. & use pause charging. set it to cooldown the phone for few seconds like charge for 1 minute and pause 5-10 seconds. and place the device where there is flow of air
venkatesh321 said:
try using ACCA magisk module along with acca app for now. & use pause charging. set it to cooldown the phone for few seconds like charge for 1 minute and pause 5-10 seconds. and place the device where there is flow of air
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Charging only is not the problem while using GCam/Gaming it reboot..Will it help for those scenario as well
Lol, this thread is still alive so issue with ROG 2 still persists.
Any luck with modded roms and kernels?
I used a ice pack to cool the phone down while charging. Recently got my batteries and display replaced. Didnt have the problem after that. May be even because of the A11 Beta
Install the system mod Posted in xda for rog 2
shahram Ali said:
Install the system mod Posted in xda for rog 2
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Please share the link if you have
Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
I cannot confirm anything you describe. It's either caused by a bad or disabled application or possibly faulty hardware. Test your phone at Safe Mode to see if the restarts stop. If so, you need to find out which app is causing it.
Fix an Android device that's restarting or crashing - Android Help
Try the following steps if your phone has any of these problems: Randomly reboots or restarts Shuts down without restarting Restarts constantly: Go to the Advanced troubleshooting section.
support.google.com
Why Does Android Randomly Restart? - Technipages
I provide a list of things you can try if your Android device seems to randomly restarts for no apparent reason.
www.technipages.com
hallo dare said:
Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
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Click to collapse
Can confirm. It happens to me as well. Not everyday. It is completely random. Happened twice today. After I charged it. Don't know if charging it is connected somehow to the issue. Every android phone I buy just has some odd quirks. No more. After this one I'm done. You barely see any problems like this with an iPhone.
hallo dare said:
Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
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Click to collapse
You using a SD card? If so try pulling it.
If you did any firmware update flashes since getting it, factory reset.
At least clear the system cache...
A hard reset may also get it.
@hallo dare
@mehigh95
Then check your Android System WebView version according this article:
Here's how to fix those mysterious Android WebView crashes
Download it from the Play Store or APK Mirror now
www.androidpolice.com
Thanks to all for the replies. Something i have noticed (and i hope i don't jinx myself now) is that since i turned off the "auto optimise daily" feature, i haven't had a single reboot or power off.
hallo dare said:
Thanks to all for the replies. Something i have noticed (and i hope i don't jinx myself now) is that since i turned off the "auto optimise daily" feature, i haven't had a single reboot or power off.
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Yeah leave that junk turned off... power management is known to cause erratic behavior as well.
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
lanant said:
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
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It still happens.
mehigh95 said:
It still happens.
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This is not normal behavior.
If it's under warranty now might be the time... at least get the documentation started.
Have you cleared the system cache?
Try in Safe Mode as pointed it maybe a 3rd party apk; power management apps and 3rd party launchers are prime candidates. Anything that runs in the background when the screen is off.
Factory reset time...
If that doesn't get try replacing the sim card and removing the SD card if any.
If you still can't find it try reflashing the firmware.
It maybe a hardware failure... and intermittent ones can be the hardest to track down.
lanant said:
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
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I think it actually turned out to be Nova launcher causing the problem. I uninstalled it and turned back on auto optimise on Saturday and i haven't had a reboot since.
hallo dare said:
I think it actually turned out to be Nova launcher causing the problem.
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Nova launcher premium or free and what version?
I'm using Nova Prime, I haven't noticed any reboots but there has been occasions where the fingerprint scanner was switched back to code unlock like it had just booted up. I'll check up time if it happens again.
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
_jis_ said:
Nova launcher premium or free and what version?
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3mel said:
there has been occasions where the fingerprint scanner was switched back to code unlock like it had just booted up.
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This is normal security behaviour in Android and it happens every few days. It has nothing common with used launcher.
hallo dare said:
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
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Ok, was it configured from scratch or via imported configuration from previous phone?
hallo dare said:
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
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Might want to quit while you're ahead. A buggy 3rd party launcher is a sure fire way to crash and burn a Android OS. Boot looped twice by one on my stock Note 10+.
Take any noticable instability seriously...
blackhawk said:
Might want to quit while you're ahead. A buggy 3rd party launcher is a sure fire way to crash and burn a Android OS. Boot looped twice by one on my stock Note 10+.
Take any noticable instability seriously...
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Click to collapse
No doubt you're absolutely right about that, but on the other hand, with the Nova launcher, it's not normal behavior. Nova is rock solid, I've used it for years on various devices, and there's never been a problem.
_jis_ said:
No doubt you're absolutely right about that, but on the other hand, with the Nova launcher, it's not normal behavior. Nova is rock solid, I've used it for years on various devices, and there's never been a problem.
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While I found that it's not better than the native One UI launcher, Nova Launcher didn't boot loop my 10+ into oblivion... lol, a definite plus.
What I found was it was slower and that I lost some features I liked with One UI. It used a lot more battery but some of that was due to tweaking it, but even when I wasn't adjusting it's settings it's battery usage was high. One UI unlike some of Sammy's past launchers is a fast and very stable launcher... hard to beat.
Samsung's are very customizable in their stock configuration, other makes not near as much so.
So yeah I get why you might want use a 3rd party launcher and Nova is at the top of the candidates. Not being at the mercy of every new flavor of OS and native launcher is also more harmonious and productive... so yeah, I get it.
I don't use Nova launcher and I have random reboots. What I' ve noticed is that the reboots were happening when I wasn't using the phone for a while. Also when the phone turned back on an application was active in notification curtain. In the beginning it was TuneIn although I had it force stopped from settings everytime I was using it. After I uninstalled it I didn't had any incident for quite a while. Two days ago I had a lot of reboots in a day. The app working after the reboots was always Samsung Accessory Service, I have Galaxy Watch 3 also. My guess is that the UI is trying to kill an app and it crashes. When I find some time I 'll try a factory reset with fresh install cause my current set up is based on settings from my previous phone (LH V30).