Hi all,
I'm at the end of my tether as my P20 Pro has started glitching incessently.
It's vibrating randomly (and regularly) and any time I try and go into an app it kicks me out within a second or two. I've not dropped my phone, it's not been in water and it's really starting to p*ss me off as I literally can't even send a text/WhatsApp without being booted out.
I've had the phone around 20 months and the cynic in me thinks Huawei may have deliberately bugged it to force me into buying a new phone. I've tried deleting unused apps, clearing cache, deleting old gallery videos etc but it hasn't made a single bit of difference.
I know there are a lot of posts on here about notification issues and random vibrating but this is definintely nothing to do with notifications. I've loved this phone since I got it but the past week or two have seriously p*ssed me off and I just want to smash the phone!
If anyone could help I'd be forever in your debt!!!:fingers-crossed:
Cheers
Slim
SalfordSlim said:
Hi all,
I'm at the end of my tether as my P20 Pro has started glitching incessently.
It's vibrating randomly (and regularly) and any time I try and go into an app it kicks me out within a second or two. I've not dropped my phone, it's not been in water and it's really starting to p*ss me off as I literally can't even send a text/WhatsApp without being booted out.
I've had the phone around 20 months and the cynic in me thinks Huawei may have deliberately bugged it to force me into buying a new phone. I've tried deleting unused apps, clearing cache, deleting old gallery videos etc but it hasn't made a single bit of difference.
I know there are a lot of posts on here about notification issues and random vibrating but this is definintely nothing to do with notifications. I've loved this phone since I got it but the past week or two have seriously p*ssed me off and I just want to smash the phone!
If anyone could help I'd be forever in your debt!!!:fingers-crossed:
Cheers
Slim
Click to expand...
Click to collapse
When it's vibrating is anything happening in the notification bar?? Mine started doing that last week and it was a call app I had installed. It could be you have to go through the notification settings for each app. Is there any particular application that you are noticing it on? Sorry for the questions. I hope you are OK x
Sent from my CLT-L09 using Tapatalk
Hi mate,
No nothing shows in notifications when it vibrates. It's actually a different type of vibration than you would get for a normal notification as well. It's a very rapid vibration that comes and goes. Initially it started kicking me out of my camera gallery and then started happening on other apps as well (Google search, Golf Clash, Snapchat etc). It's settled down the last couple of hours but I know it'll flare up randomly again at some point!:crying:
I also have problems with people trying to hear me on phone calls as well but assume that's probably a completely separate issue!
Cheers
Slim
Instead of smashing the phone I would suggest factory restore.
SalfordSlim said:
Hi mate,
No nothing shows in notifications when it vibrates. It's actually a different type of vibration than you would get for a normal notification as well. It's a very rapid vibration that comes and goes. Initially it started kicking me out of my camera gallery and then started happening on other apps as well (Google search, Golf Clash, Snapchat etc). It's settled down the last couple of hours but I know it'll flare up randomly again at some point!:crying:
I also have problems with people trying to hear me on phone calls as well but assume that's probably a completely separate issue!
Cheers
Slim
Click to expand...
Click to collapse
Have you ran the support app see if it's a hardware issue? I'd try and do a factory reset if that does not work because its difficult to diagnose. I hope you are staying safe x
Sent from my CLT-L09 using Tapatalk
Related
The other day I switched my runtime to ART from Dalvik, which I much prefer. Everything was running fine until I picked up my phone and realized that the Active Display didn't come to life. Then the power button wouldn't make the phone respond (battery was at 75%) either. So I did a 3-button reset of the phone.
After the phone boots up I go to the home screen, then all of a sudden the screen stops responding to my touch and the screen fades to black. Again, Active Display doesn't appear and the power button doesn't wake the screen up. Holding the power button down by itself does nothing... only a 3-button reset will reboot the phone. This continues for an hour or so until my phone finally stays awake and stops misbehaving.
The following day my phone seems fine. Played a couple games, used Maps to navigate, and a half dozen other apps for an hour or two. Then after taking my phone out of my pocket a little later, there's no Active Display and the power button doesn't work. [emoji35]
The only app I have had any problems with is Hangouts... where the app would randomly force close. Thinking this might be the culprit, i uninstalled the updates for Hangouts and took it back to it's stock state (since I can't uninstall it outright). But alas, the issue happens maybe twice more, seemingly at random throughout the rest of the day.
This morning I switched back to Dalvik and have yet to have a weird shutdown. I would really like to switch back to ART though because there are several apps that seem to run more smoothly with less stuttering during scrolling with ART enabled rather than Dalvik. I used ART with my 2013 Moto X with never an issue for nearly a year. Any words of advice or suggestions? I really don't want to have to get a replacement device... but I guess I will if I absolutely have to.
I had similar activity happen to me when switching to ART. Staying on Dalvik has eliminated any weird behavior except for the Hangouts force closing. I guess we have to wait on Google for an update.
What version do you have ? I have a XT1097 and its been 2 days with ART, 0 freeze or feboots
Faruko said:
What version do you have ? I have a XT1097 and its been 2 days with ART, 0 freeze or feboots
Click to expand...
Click to collapse
I have a 32GB Moto Maker variant on Verizon. XT1096.
I posted that I was getting shutdowns as well, with very few responses other than people telling me that they were not experiencing the same problem. I did however leave out that I was experiencing the problems while running on ART, and as some of you others have posted, after switching back to dalvik I have had no such issue. I also prefer ART but I will have to wait for an update I guess, which probably will not be until we get the upcoming Android L.
I should also mention that it seemed as though I was only getting the freezes/shutdowns while at work, where I have poor cell reception, yet I have wifi. Also, my phone is in my pocket all day and it does sway around a bit in my pocket. I am thinking this might make the IR sensors go a little crazy. Maybe the lack of cell reception and the IR sensors going crazy has something to do with it, if indeed having the phone in my pocket is messing with the sensors. You're not alone though. Stick with dalvik until we get an update.
stastnysnipes26 said:
I posted that I was getting shutdowns as well, with very few responses other than people telling me that they were not experiencing the same problem. I did however leave out that I was experiencing the problems while running on ART, and as some of you others have posted, after switching back to dalvik I have had no such issue. I also prefer ART but I will have to wait for an update I guess, which probably will not be until we get the upcoming Android L.
I should also mention that it seemed as though I was only getting the freezes/shutdowns while at work, where I have poor cell reception, yet I have wifi. Also, my phone is in my pocket all day and it does sway around a bit in my pocket. I am thinking this might make the IR sensors go a little crazy. Maybe the lack of cell reception and the IR sensors going crazy has something to do with it, if indeed having the phone in my pocket is messing with the sensors. You're not alone though. Stick with dalvik until we get an update.
Click to expand...
Click to collapse
Well that's disappointing... hopefully history will repeat itself and we'll see Android L sooner rather than later. I'd really like to be able to use ART again.
I'm willing to bet the 2014 moto x will be the first device after nexus devices to get android l.
Sent from my XT1096 using Tapatalk
So I've had three Turbos and all of them hang then restart. (first was for the crashing, second was for a screen default + crashing and I've got the third and it crashes)
I'll just be in the middle of watching a Youtube video via the app and it'll just hang and restart. Or I can be opening a new app, closing out of an old one, waking the device up. Basically it just crashes for no reason, same thing with all three I've had. And this isn't an occasional thing we're talking 10+ crashes a day, usually within every 5-10 minutes of use.
I've tried factory resets and not installing any 3rd party apps, still crashes. Tried not using WiFi, still crashes.
Getting ready to throw this thing through a wall, basically it's unusable and I have no idea what to do besides get a different phone.
I have had a few random reboots, seems like mostly when it's connected to my bluetooth in the car.
I just don't understand why three of these phones all do exactly the same thing. I'm certain it's nothing I've done as I get the same results even immediately after factory resetting.
Was there, perhaps, a case which you used with all three phones?
A random reboot is oftentimes a result of overheating.
Im Saint said:
Was there, perhaps, a case which you used with all three phones?
A random reboot is oftentimes a result of overheating.
Click to expand...
Click to collapse
Never overheated, I monitor battery temps constantly. Usually it was in the low 30c range.
Are you getting them directly from Moto? I've had two thanks to a faulty sim tray/volume rocker and neither has ever done this.
My girlfriend's Droid Mini did the random reboot thing. It seems some Moto phones are just lemons, though three in a row seems to defy the odds.
Sent from my SM-T337V using Tapatalk
App issue
I've had three as well (a broken screen and a charging port that I ruined myself.) All three have been flawless, and I also sell Verizon for a living with basically zero complaints or returns on them. Either you are the most unlucky guy alive, or you have an app that is jacking something up.
Has anyone else had an issue on the S6 Edge with the Pandora app not responding? Nothing I have tried has stopped the issue. Sometimes it will play for a while, but as soon as I turn my screen on it will freeze up, slow down my whole phone and then eventually just either stop running altogether or will display an ANR. It was doing this when I had the phone completely stock and still does it after I have rooted.
I have uninstalled, cleared application cache, cleared phone cache, changed settings with data and nothing will fix it.
Any insight would be great.
Thanks
I also wanted to report I have the same issue but I have the HTC M8. I don't think its specific to the S6.
Zabalba said:
I also wanted to report I have the same issue but I have the HTC M8. I don't think its specific to the S6.
Click to expand...
Click to collapse
chiming in from VZW G3, can confirm it is not limited to only the s6. I had freezing on both 5.1.1 AOSP and 5.0.2 stock rooted.
If you’re acquiring issues for the S6 Edge with the Pandora application certainly not replying, often times quitting your current application, re-opening that and also going back to http://www.pandora.com for your best suggestions.
I have had an issue when running my Pandora as well. It makes a crackling sound if I'm scrolling or touching the screen while it plays and then after a few of those crackles it just starts emitting this horrible high pitched squeal until I hit the back button enough times. Even then if any sound comes through the phone like a notification or incoming call, it starts again until I reboot it. I've had the phone for less than 24 hours...
S6 here and Pandora problems as well...just stops responding and I get the wait, report or OK prompt.
Thing is, it worked fine at first and my phone had not been updated, so I'm assuming at some point Pandora updated and fubard it.
Hope there's a fix soon!
I have this issue as well on a Nexus 6 pretty much every time I use Pandora. I've never had a problem in the past on any prior phone. I haven't seen many other people talking about this so I have kind of assumed it's related to Lollipop and having a lot of apps installed or something (worth noting even if I remove all apps from recents and reboot it still happens).
So frustrating. At least I'm not alone.
Anyone experience lag in opening an app when a notification comes through?
When I click on notification for some apps, it'll take anywhere between 3-10min to open. Only happens on some apps. Viber and smartthings are 2 that I have noticed this issue on.
I've noticed some slight lag in apps opening from their notification, but that's measured in seconds, not minutes.
aarick said:
Anyone experience lag in opening an app when a notification comes through?
When I click on notification for some apps, it'll take anywhere between 3-10min to open. Only happens on some apps. Viber and smartthings are 2 that I have noticed this issue on.
Click to expand...
Click to collapse
I've noticed a lag of about 45 seconds once or twice. Usually a reboot will resolve it but it could be an errant app or especially if it's trying to retrieve something from the web before showing the window and you have no connection temporarily (poor programming practice) etc...
- R. Kruse Ludington
Galaxy Note 8<-5<-3<-S3<-Nexus; Droid X; HTC HD2<-Touch Pro 2<-Tilt<-8525; O2 XDA II<-XDA
aarick said:
Anyone experience lag in opening an app when a notification comes through?
When I click on notification for some apps, it'll take anywhere between 3-10min to open. Only happens on some apps. Viber and smartthings are 2 that I have noticed this issue on.
Click to expand...
Click to collapse
Only with Secure Folder and only after updating apps in that folder.
Hmm... Maybe an uninstall and reinstall of those apps.. Will try it out once I have a chance to backup.. Must be the way I use my phone.. As same issue was happening on previous phone I was on..
Exactly same failure here. But not minutes, just a lot of seconds. I can click on the notification and then wait, and wait, and wait, open other apps, navigate, and then, suddenly, the app of the notification opens. Very annoying. Lots of apps having this issue.
Reboot the movile solve the issue, but it returns few hours later.
I have never formatted the movile yet, and updated from nougat to oreo. If anyone give us a solution, I think I will format the mobile.
I see there is few people answering this thread, maybe few people having this issue...
never happens at all to me
I have never had this issue, all apps open quicly when clicking their notification
Same here. Stock, updated from Nougat to Oreo.
On my device only notifications from the Play Store cause lag.
It is not that often, therefore I keep calm
I am also having this exact same issue on my Note 9 with 8GB of ram, running Pie O.S. and it is driving me crazy! Someone PLEASE help us figure this one out!
I have wiped phone cache in recovery, even the cache for certain apps, rebooted the phone and in some cases even cleared app data and STILL have this problem.
Thanks.
Batman8 said:
I am also having this exact same issue on my Note 9 with 8GB of ram, running Pie O.S. and it is driving me crazy! Someone PLEASE help us figure this one out!
I have wiped phone cache in recovery, even the cache for certain apps, rebooted the phone and in some cases even cleared app data and STILL have this problem.
Thanks.
Click to expand...
Click to collapse
Factory reset might solve all these.
Thanks for the suggestion, however I always save that option as an absolute last resort.
Hopefully someone has experienced this and has a solution short of a FDR.
Anyone?...
I encountered issues like that more than once. Narrowed it down to /data that causes the issue to happen, as OS reinstall without userdata wipe changed absolutely nothing. OS version doesn't matter. 5.1.1 and 6.0.1 behaved the same.
I've also found that when the said thing happens, you can probably notice another things happening, such as the prompt (when you open terminal emulator app) appears after seconds or sometimes even minutes.
Call recording apps start recording at least few seconds into the call, so short calls in some cases won't be registered at all.
Banking apps will notify the user about ie. incoming transfers with a slight delay.
It's like events - external and internal - get stuck somehow. They can also pile up if you, for example, start another instance in app - you click a button a few times and after some time you'll get those few instances starting instantaneously and simultaneously, just as if somebody lifted leg from a brake pedal. It doesn't have much sense - every single one should be delayed by approx. the same amount of time, but they clearly are not.
Anyway, I'd be very happy if we could figure out what causes that, because doing a complete wipe, even with help of Titanium Backup regarding the restore (did that once, worked perfectly), is not something I'm looking forward to.
I continue to have this issue on my note 9..and now on my note10 plus the issue has returned after over a month of use.. Sigh.. I've completely turned off battery optimisation but no luck..
https://forum.xda-developers.com/galaxy-note-10+/help/slow-app-tapping-notifications-t4013173
Continuing discussion on the note 10 plus forum..
Hey all just checking to see if anyone has same issue, it is persisting beyond an update. I plug in for night and usually every morning screen is off. Takes me holding down power button for ten seconds for it to come back. Not sure if I'm rebooting phone and it was on or if it was off.
Same here. Got it 2 times. No idea!!!
Exactly same issue, happens every 3-4 days.
I have same problem. After last update, that hapoend 3 times already. I wonder why...
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
From your list I'm using only Spotify. However I'm afraid that my phone was turning off even before I got this app. Will check anyway (already uninstalled it), and will let you know.
What I can say for sure is that my phone is switching off completely (not only display) as all my Bluetooth devices are disconnected straight away.
Hope we will find a solution for this issue!
it happened to me twice as well, having the phone for almost 2 months. It is a bit annoying and I dont understand why it happens. Among the list of these apps, I only have Spotify installed as well.
I dont have any apps from Your list. My phone turned off twice since last update, before that, for 1 month everything was ok. Now seems good aswell, we will see.
Seems like its none of the apps. My phone also completely disconnects from my devices and none of the buttons work (like double press volume button for camera). Have to hold the power button for a while and it starts up.
My Always on display is off
Random phone off was happening before the update and it's still happening after!
Also at times phone send to be so sluggish! 7gb+ram still available at that time.
North America 12gb/512gb.
All stock.
Sent from my ASUS_I001DC using Tapatalk
Ok, this issue together with the reported complaints of dust in camera lens has made me hold on the purchase of this phone.
Isn't there an official ROG II forum where all of you can complain so Asus can look into this issue maybe request dump files and resolve it once and for all?
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
Well my doesn't randomly turn off and I'm using blockada if that sheds any light...
Also, I don't use Spotify
I have deleted all the apps. Literally done a reset to the factory settings to see what happen and this morning phone turned off again... That's really annoying.
I have found relevant topic on Asus forum: https://zentalk.asus.com/en/discussion/12715/rog-phone-2-12-512-freezes-and-auto-restart-problem
Looks like they are not fully aware of the problem....
Is there any update for this case?
I'm experiencing random hangs as well after updated the firmware to the latest. It reads my power button and will shows the options to reboot but the UI is totally not responsive, have to hard reset it Everytime.
Since factory reset everything seems to be fine, however it's just few days since I have done it.
09/12/2019 - I can confirm that after factory reset everything works fine. If anything change I will let you guys know straight away.
02/01/2020 - Annnnnd it's back... After few weeks phone started switching off again and tbh the whole thing intensified. Yesterday phone went off 9 times. On top of that when it's off it drains battery like crazy - 5mins and 20% is gone. Bluetooth doesn't work properly as well. I'm aware that others don't have any problems with ROGII, however I'm afraid that due to personal experience I won't buy Asus phone again and won't recommend it to anyone.
Rog phone 2 turns off automatically
Same problem here happened twice in 2 days everytime phone is off i have to hard restart to switch on the phone
Does anybody got any solution for this problem
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Shahruq said:
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Click to expand...
Click to collapse
What version of beta you use?
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up/down pressed for 15 seconds.
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
No apps install in the list nd it randomly switch off my phone it's software issue
Mine started turning off after 1 minute of use. Couldn't stop it nor control it.
Managed to barely get the WhatsApp backup and then factory reset the device. So far things are ok. But setting up from scratch is a pain in the ass.
I suspect that I tried to enable twin apps on WeChat while being on Nova Launcher. That may have triggered something, But I'm not sure.