Hello everybody,
I'm not an expert in android or any other phone software, that's why I kindly ask you for help.
Trying to install an air company application from Play store on my desire 500, I got a message saying there is no enough memory to install it. The phone froze with this screen without any reaction on touching, sweeping etc. The only thing I could do was to restart it. After initial screen and entering SIM card PIN code the home screen appeared and began blinking at uneven periods of 0.5 - 1 s. It wasn't possible to control it in any way. Yet, the phone became hot and quickly drained the battery. I removed the battery, put it back, charged it and turned on the phone - it showed the same behavior. After 200 attempts I managed to unlock the screen and to make it operative. Didn't find anything suspicious except that it's hot, takes more current than the charger could supply (battery diagram goes down although charging is on) and reacts very slowly on touching and sweeping. When connected to computer HTC sync manager starts automatically but doesn't establish connection (No phone connected). After expiring wake time and the screen gets black and power button is pressed, the same blinking appears.
I made a hard reset (luckily I have a backup) but nothing changed even the phone is now completely naked, as came from the shop, without additional apps, files, contacts, nothing.
Please advise what could I do to solve the problem. This is my only phone and I can't afford a new one.
I could give all info I have concerning firmware, OS etc.
Thanks in advance!
Best regards
Emil
P.S.
Android 4.1.2
Build 1.34.901.2 CL364226
Kernel 3.4.0-g996394e
Related
Hello, I know there are many posts about dead Diamonds but I think my situation is different. I went to sleep one night and left my HTC to charge from my PC's USB. It was charging correctly because I noticed the light around the center button. All good. When I woke up, the charging light was still present and I unplugged the phone from the USB and the light was still surrounding the center button. The screen wouldn't turn on so I had to remove the battery. After I removed the battery and place it again in my HTC, it didn't want to turn on... I have tried to recharge it but the light doesn't flash anymore.. Not on my 220 socket, not on USB... I have a ROM found on this forum and been using it for 8 months with no problem... I just found my HTC froze at the charging step and removed the battery. After that it just won't start... I have managed two times to power on the device by it's normal power button but when it gets to the home screen, it freezes and I have to remove the battery again. It's been 7 days now and I can't power on once... Do you have any idea what happened ?
Thank you
If it keeps freezing at the home screen you are going to have to do a hard
re-set to unlock it. My Diamond froze at the home screen once when it was
new. I did a hard reset and it was fine after that. You will lose your data.
jbh00jh said:
If it keeps freezing at the home screen you are going to have to do a hard
re-set to unlock it. My Diamond froze at the home screen once when it was
new. I did a hard reset and it was fine after that. You will lose your data.
Click to expand...
Click to collapse
Yes, the problem is that it won't turn on now... I can't do anything...
namo77
Hi
I have got more less same problem , when i try to turn it on ; show touch diamond in the middle of black screen and 3 line digit on the right bottom corner in red ( R , G and D ) , and that is it nothing else , when i tried to connect it PC it's not establishing conection as well so i am really stuck don't know what to do , please any help advise how to fix it .
thanks of any tip or advise thank you very much
am having the same problem
i've got the same issue here, i can't recharge my htc diamond, the charging light won't show up or it shows up twice and then nothing..i managed to start the device a couple of times but it's really strange beacuse the battery level is signe always at zero and then the device restarts itself ...
so, resuming:
i can't recharge the device
it freezes sometimes
how can i fix this problem?...
Greetings,
I'm not experienced with android devices, so i thought i'd ask here first before trying to do anything.
Since a few months ago some weird things started happening to my X8 - random display glitches and blackouts at completely random intervals (sometimes one or even two a day, sometimes it can last two or more weeks w/o an incident, i haven't figured out any relation yet).
Glitches manifest in distorted view on screen - shifted up/down/sideways - or colored graphics artefacts - up to completely bizarre patterns of random-colored pixels covering the whole screen. Weirdly enough, pushing power button as if to lock the screen usually alleviates the issue, sometimes i need to do it few times to remove completely, but it works. Touchscreen works fine, but i need to tap the "right" spot on the screen, not where it's displayed on the screen ("right" as in where the element is when the screen is not glitching).
The other issue (may be related) i'm having with the phone is random screen "blackouts" - the screen goes completely black and the power button cycling doesn't help - but the phone still reacts to screen input (i.e. i can unlock the screen by dragging the slider, launch app, start/stop music playback and so on). I can see the backlight on, so it's definitely screen/gfx hardware issue, not backlight. If i try to reboot the phone, it hangs on either shutdown or boot up. Removing the battery, placing it back and booting the phone up doesn't help - it vibrates as usual, i see the backlight go up, but screen stays black and i can't interact with the phone even if i leave it there for a few minutes (which is more than enough for it to boot up - it usually takes ~30 seconds till full boot). Also the backlight won't go off. It usually helps to boot normally if i hit the phone with a palm on the back side and/or leave it alone for a while. This issue is much more rare (only had it three times), but it puts the phone out of service for a while, so it's an issue for me.
Now, the device info:
Sony Ericsson Xperia X8 E15i
015 baseband
10W44
Unlocked bootloader
Alfs8 kernel (2.6.29.6-Alfs v08a 24/03/2012)
GingerDX v026 ROM
No cpu tweaks done, cpu governor "ONDEMAND", cpu speeds 122-600.
The glitches started when i was still using the older version, GindgerDX v013 with locked bootloader, i have done factory reset and flashed a new version with new kernel (and unlocked the loader along the way), but apparently it did not help fix the issues.
I can't provide and screenshots/photos of the issue because the only camera i have access to at most times when it happens is my phone one and, obviously, i can't use that in this case
The question is: can i still try to fix it by myself (i can do it if it doesn't involve disassembling the phone completely - i don't have the screwdrivers required) by software tweaks or other techniques or should i reflash stock kernel/rom, apply for warranty and hope they find the defect and fix it? I really do like the phone. Or, maybe, you have encountered anything resembling these issues and may shed some light on what's happening.
Appreciate any input in trying to figure out and fix this.
Thank you if you have read all this even if you can't help me, cheers!
1st problem could be 'Screen Cut' issue which is solved using kernel without FPS Cap...
2nd problem usually happens on my phone with miniCM9 3.0.2 but shows splash and boot animation...
Can you see the splash screen and the bootanimation? Because my friends' Xperia Ray has the issue on official firmware... so it could be hardware damage...
Try unlocking the screen then press the power button then press it again...
and also try flashing the stock firmware... If it doesn't work... I think you should live with it...
Sounds like a hardware problem to me. Reflash stock kernel and ROM and full wipe and then flash a different ROM and see it it still happens. If it does I think it is advisable to send it to Sony for repair.
Sent from my E15i using Tapatalk 2
Thanks for your replies, i'll try reflashing the stock rom and see if it still happens.
@Lily48: no, no splashcreen or boot animation, just black screen and visible backlight.
I have the same problem and I checked it many times and my conclusion is....ITS A HARDWARE PROBLEM NOT SOFTWARE..
KASHYAP9 said:
I have the same problem and I checked it many times and my conclusion is....ITS A HARDWARE PROBLEM NOT SOFTWARE..
Click to expand...
Click to collapse
Well, notify me if you find a solution, thanks
Sorry for double post, but this is important update:
My phone died this morning with the permanent black screen syndrome. Until i rebooted i could use it to receive phone calls or even listen to music (i knew where to touch to activate the features). However it would not boot sompletely after restart, even if i leave it for ~hour. Connecting to flashtool showed that it does boot to a certain stage, but no GUI (for user interaction with haptic feedback) available - the flashtool does show that device connected with usb debugging enabled.
I reflashed the stock ROM, now it's apparently stuck in some sort of bootloop - it keeps on connecting and disconnecting. But the screen is still black, with backlight. If i remove the battery, replace it and just connect to pc w/o trying to boot on, it acts normally as if trying to charge - backlight activates for a few seconds if i touch a key and green led is lit, but still the screen is black.
I will RMA it tomorrow, thanks for help, hopefully i'll get a new one, or they'll repair this one so it does not glitch on me again. Anyway it was/is a good phone, i absolutely love it.
Wish me luck =]
Aessaya said:
Sorry for double post, but this is important update:
My phone died this morning with the permanent black screen syndrome. Until i rebooted i could use it to receive phone calls or even listen to music (i knew where to touch to activate the features). However it would not boot sompletely after restart, even if i leave it for ~hour. Connecting to flashtool showed that it does boot to a certain stage, but no GUI (for user interaction with haptic feedback) available - the flashtool does show that device connected with usb debugging enabled.
I reflashed the stock ROM, now it's apparently stuck in some sort of bootloop - it keeps on connecting and disconnecting. But the screen is still black, with backlight. If i remove the battery, replace it and just connect to pc w/o trying to boot on, it acts normally as if trying to charge - backlight activates for a few seconds if i touch a key and green led is lit, but still the screen is black.
I will RMA it tomorrow, thanks for help, hopefully i'll get a new one, or they'll repair this one so it does not glitch on me again. Anyway it was/is a good phone, i absolutely love it.
Wish me luck =]
Click to expand...
Click to collapse
It is a hardware problem and Sony Service Center is the last option you have.. if your X8 is in warranty period.
I did the same and they replaced its display with new one.
Hello, reporting back in:
Just got my X8 back, it really was a hardware problem. They changed the screen now it works as good as new =]
Thanks everyone for support
Apologies if this is the wrong area for this or if up to date information is available, but I can't find any solutions anywhere.
My daughter has a pre-paid Virgin HTC Desire 510 that she has had for some time, but just started acting up today. Starting from off, it boots up and goes to the home screen fine. Then 35 seconds later (I've timed it several times) it shuts down. No matter what you are doing it goes black, just as if you pulled the battery. Then it boots up again automatically and continues the same cycle indefinitely until the battery is pulled.
I've been searching for the last 3 hours and have tried every remedy I've read, from checking the battery connections, wedging a small piece of paper there to force a better connection, and trying a new battery, to booting it without the sim card, without the sd card, and without both. Makes no difference, the phone is usable for 35 seconds, then power cycles. One interesting note on this though, if I try to manually shut down the phone, as soon as I press "shut down" or even "restart phone", it instantly shuts off the same as at the 35 second mark. Instant black screen with no proper shutdown sequence.
I (and she as well) have conceded to just wiping the phone entirely to attempt to fix the problem. Only that doesn't work either. I found that in order to do a factory reset, the "fast boot" option must be turned off in the power settings. Her's is not. In the 35 seconds I have to go into the menu, I can deactivate the setting, but it always hits that 35 second mark and turns off just after I do. After rebooting (either by letting the cycle occur, or pulling the battery and booting fresh) the "fast boot" section is still valid. In fact, I even went so far as to try to move icons around, change other settings, etc. to see if anything sticks after the boot cycle and nothing does. It seems the improper shut down that occurs prevents any previous changes from being saved. In turn, this prevents the phone from doing a factory reset.
Now, I've tried the factory reset several times and it always reboots with the same normal home screen, 35 second function, then power cycle. I've also tried recovery mode as well but it just stays on a black screen with a red triangle and "!" inside until battery pull.
This is about all the information I can dig up or provide without any further insight. I will say that I'm not that comfortable with my skill at attempting anything that requires downloading and transferring any kinds of files to the phone and installing them manually, as I'm not THAT savvy when it come to things like rooting phones, etc.. So if there are ANY solutions short of "rooting", "unlocking", "bootloader", etc that I just don't know much about, please let me know.
Thanks for any and all help, I will attempt any possible solutions I am able!
Hmmm....this sounds strange. The things you described could be from a bad kernel. But you haven't tried to root it yet so that rules out the bad kernel. I think that you should reinstall the whole system using an RUU. That is your best shot at this moment. If that also doesn't resolve your issue, your only option will be to root your phone and install a custom ROM. If you have any questions, don't hesitate to ask
psycho76384 said:
Apologies if this is the wrong area for this or if up to date information is available, but I can't find any solutions anywhere.
My daughter has a pre-paid Virgin HTC Desire 510 that she has had for some time, but just started acting up today. Starting from off, it boots up and goes to the home screen fine. Then 35 seconds later (I've timed it several times) it shuts down. No matter what you are doing it goes black, just as if you pulled the battery. Then it boots up again automatically and continues the same cycle indefinitely until the battery is pulled.
I've been searching for the last 3 hours and have tried every remedy I've read, from checking the battery connections, wedging a small piece of paper there to force a better connection, and trying a new battery, to booting it without the sim card, without the sd card, and without both. Makes no difference, the phone is usable for 35 seconds, then power cycles. One interesting note on this though, if I try to manually shut down the phone, as soon as I press "shut down" or even "restart phone", it instantly shuts off the same as at the 35 second mark. Instant black screen with no proper shutdown sequence.
I (and she as well) have conceded to just wiping the phone entirely to attempt to fix the problem. Only that doesn't work either. I found that in order to do a factory reset, the "fast boot" option must be turned off in the power settings. Her's is not. In the 35 seconds I have to go into the menu, I can deactivate the setting, but it always hits that 35 second mark and turns off just after I do. After rebooting (either by letting the cycle occur, or pulling the battery and booting fresh) the "fast boot" section is still valid. In fact, I even went so far as to try to move icons around, change other settings, etc. to see if anything sticks after the boot cycle and nothing does. It seems the improper shut down that occurs prevents any previous changes from being saved. In turn, this prevents the phone from doing a factory reset.
Now, I've tried the factory reset several times and it always reboots with the same normal home screen, 35 second function, then power cycle. I've also tried recovery mode as well but it just stays on a black screen with a red triangle and "!" inside until battery pull.
This is about all the information I can dig up or provide without any further insight. I will say that I'm not that comfortable with my skill at attempting anything that requires downloading and transferring any kinds of files to the phone and installing them manually, as I'm not THAT savvy when it come to things like rooting phones, etc.. So if there are ANY solutions short of "rooting", "unlocking", "bootloader", etc that I just don't know much about, please let me know.
Thanks for any and all help, I will attempt any possible solutions I am able!
Click to expand...
Click to collapse
Has she done anything to the phones files? (deleting stuff you shouldn't?).. RUU for Virgin Mobile - Run from a Windows computer. http://dl3.htc.com/application/RUU_A11_CHL_K44_DESIRE_SENSE60_Sprint_WWE_VM_1.49.652.3_Radio_1.47.40.0224_NV_SPCS_1.08_003_release_448617_signed_2.exe
Thanks for the responses. It seems like fixing this phone would be more trouble than it's worth for me, as it wasn't an expensive phone and I have no experience rooting phones, lol! I think she has money saved up and wants a new one anyways. Thanks for taking the time help out!
Hi all,
I have two problems, hoping someone can help with either of them:
1. I recently had a screen replacement done at a non-official repair shop (after Moto UK quoted me £180 for a screen repair, two thirds of what I paid for the phone when I bought it). A few weeks in, this new screen went black, only shows random colours every now and then when I press the power button. The digitizer works, as I can take calls, decrypt the phone when re-booting etc. - is there a chance something is off with the connector or is the screen gone for good?
2. I'm also trying to recover some of the data off the phone, however for some reason the USB connection seems to have stopped working as well. When plugging into my Windows 10 laptop earlier, I got dozens of error messages saying the XT1902 had closed the connection or something, now when I plug in nothing happens at all. The phone is switched on and working (I hear notification sounds, can call the phone and accept the call etc.) - any ideas what's going on here?
Any hints are greatly appreciated!
Hello dear community,
Something really strange happened with my device about 1.5 years ago, but since I still keep it in my house, I can't help but wonder what happened and is it fixable.
So, the story: In some sunny day in July/August of 2020 I was browsing through my device, then I locked the screen and few seconds later I remember that I want to check something, so I pull the phone out of my pocket, use my fingerprint or face to unlock it, then just during the screen unlock animation (that takes ~1 second to "expand"), the device froze halfway through and would become unresponsive. By that I mean that the touch did not work, nor the Power/Vol/Bixby buttons. The phone heated up so much that in the span of a few seconds, the metal frame got so hot that it burned the skin of my hard, then a few more seconds after, the screen went black. This was the last time the device had worked in any way.
What have I tried to do to ressurect it:
Turn it on via the power button
Plug it in a PC with Odin - Odin did not pick-up the device
Let it charge overnight
Any possible button combination to get to various screens (fastboot, etc)
What I believe happened: Since I was running a custom ROM I believe that when I unlocked the device, something went wrong in the code and it caused the device to freeze and the heat was produced by frying the SoC or something else. Taking the back glass did not show any visible (and smellable) damage.
What do you think ? Is there something that you can suggest me to try to bring the device back to life ?
Thanks in advance!
If you can't get into fastboot, download mode, recovery mode, etc. Then your phone is probably - in my experience - subject to a physical repair.