Not turning on - Galaxy Tab S2 Q&A, Help & Troubleshooting

Used the tablet before i went to bed last night and when i woke up this morning its dead it wont turn on, charge or anything
Ive tried all the usual button combos but nothing works has anyone else come across this?

Sharpey76 said:
Used the tablet before i went to bed last night and when i woke up this morning its dead it wont turn on, charge or anything
Ive tried all the usual button combos but nothing works has anyone else come across this?
Click to expand...
Click to collapse
Oddly enough, yes. It happens when the tablet discharges too deeply, so try not to let it drop too far.
Plug the tablet in, hold down VOL DN + POWER for at least 10 seconds. It should start booting to the charging screen.

How long did you let it charge?
If the battery was completely depleted charging may take more time. Also, make sure the charger and cable are functional.

Left it charge for a while and about half way up the right hand side as you hold it it gets hot
Tried holding the buttons but nothing happens i will put it back on charge for a while
strange though it had 40% left when i finished using it last night

40% battery left.. was WiFi on? Any apps running?
I'd say, give it some time to recharge. Getting hot while charging is normal.
You still have warranty?

WiFi was on but as far as i know no apps were running

WiFi on. There you go! Bet that caused the drain.
You know, there are some syncing apps that run in the background draining the battery big time.
Suggestion, active Airplane Mode, and deactivate WiFi whenever you don't use it.
Moreover, there's the Mediaserver bug, which scans for media files nonstop.
*

Been on charge for a couple of hours but still no life

When you power it up pay attention to the navigation buttons.. do they light up?
If so, try to connect the s2 Tab to a computer via USB. Maybe the screen is the issue.
On the other hand, a dead battery can be replaced. Just have to open the back cover..

No the lights dont come on at all
How do you get the back cover off this thing?

Did you try the original charger?
Battery replacement vid,
https://m.youtube.com/watch?list=WL&v=bhO1wndlwhI

Yes tried the original charger
Got the back off so will order a new battery its worth a try

Yes, replacing the battery is definitely worth a try.
Fingers crossed that it is just the battery. Batteries are quite inexpensive and not hard to replace.
Please keep us updated on your operation. And good luck.

Will do
Thanks for all your help

Put the new battery in and it fired up but.......
the battery only had about 5% so i put it on charge it comes up on the screen as charging and it gets warm but it doesnt actually charge
so now its dead again

Good news, your original battery is not dead. Bad news, it might be the USB charging port.
Perhaps it's time to consult a pro like Rossmann,
https://m.youtube.com/channel/UCl2mFZoRqjw_ELax4Yisf6w
*

Sharpey76 said:
Put the new battery in and it fired up but.......
the battery only had about 5% so i put it on charge it comes up on the screen as charging and it gets warm but it doesnt actually charge
so now its dead again
Click to expand...
Click to collapse
sorry reviving this old thread.. did you ever got it fixed?

Related

Dead battery or dead phone?

I did some quick searches but I did not find anything to this issue directly. Anyways, I do not know if this where to post my problem or not. But the other day my TyTn stopped taking a charge. The phone is completly dead. Right now I'm on vacation in a remote location with out access to any local AT&T to get a battery. But the problem is that the battery is not taking a charge. The red charge light is not on or anything. I left the phone on the charger for two days and nights with no results. I ordered a battery but will not have it untill I get home in another week. I have Dutty's 6.1 5.2.19199 UC Compliant ROM on the phone and I've been using it for about 10 days now. Everything was working fine. The phone was getting warm during GPS useage and when charging. Right now I hope that its just the battery. But in case its not, I need to know what my options are. Is the phone dead? What other measures are there to bring it back to life?
I tried charging the phone using the USB from the computer and from the charger direct off the house current with no luck. I would remove the battery and soft reset and for awhile I would get a boot up but it would stop right as it was comming up to the home screen.
Thanks in advance.
darkmon said:
I would remove the battery and soft reset and for awhile I would get a boot up but it would stop right as it was comming up to the home screen.
Click to expand...
Click to collapse
That gives a tad of hope. What happens if you remove the battery, put it back in, and then connect the charger, without turning the phone on. If it IS possible to turn the phone on, it should start charging at this point. If the battery was under the safe discharge threshold and that prevented it from charging the phone most likely wouldn't agree to turn on at all.
If you manage to get the charging light that way, leave it on charge for an hour before turning it on again.
If not, wait till you have the new battery. If it works all is fine, if not your charge circuit is probably dead and you'll most likely have to send the phone for repair.
"No Light of Death Syndrom"
Thanks for your reply. So far what I've done is;
1. I removed the batery and left it out for a few hours and let everything sit. A few minutes ago I reinstalled the battery and no change. There is still no light on the phone.
2. I tried touching the battery contacts repeatedly with the battery as per a suggestion from another post on this subject, but it was the "Red Light of Death syndrom". I have the "No Light of Death Syndrom"
After trying to use the reset button and holding the power button and removing the battery, I still have nothing.
Its just frustrating because I do not have a second battery or access to one till I get home in another week! I was just wondering if I could trouble shoot this somewhat untill I get home to know what I'm really up against.
Anyone have good news for my situation?!
The same thing happened to me yesterday with my ATT tilt. Luckily I have a desktop holder with a spare battery charger that works fine. But once the battery is in the device, it will not charge. Have ordered a new batttery but am not sure that it will solve the issue. It may be a software problem. Will keep trying to workaround and keep you updated.
pudonggaijin said:
It may be a software problem.
Click to expand...
Click to collapse
Hardware, rather... There's not much if any software coming into play to charge the battery, especially when the phone is off. If it still doesn't work with another battery (I'm pretty sure it won't as your battery charges on the desktop charger), just send the phone for repair.
I just had the same thing happen to mine. I was useing skype and all of a sudden it just stoped charging. The usb port does not work(charge or sync.) I have tried everything(hard/soft resets, battery removal and play...) to no avail.
Have any of you found a solution????
Figured it out. My usb port went out completely. Have to replace it.

Xperia broken? red light under the ON button

Guys, i think my xperia is broken
last night my battery was empty so no big deal i thought.
today i've connected it to the charger to charge and pressed the ON button.
when i pressed it, a red light under the ON button started burning.
i thought? wtf? mayby because it's emty or something.
but after more then 1 hour of charging it still doesn't do anything.. and now even the redlight doesn't show up!
does anyone know what to do?
renedis said:
Guys, i think my xperia is broken
last night my battery was empty so no big deal i thought.
today i've connected it to the charger to charge and pressed the ON button.
when i pressed it, a red light under the ON button started burning.
i thought? wtf? mayby because it's emty or something.
but after more then 1 hour of charging it still doesn't do anything.. and now even the redlight doesn't show up!
does anyone know what to do?
Click to expand...
Click to collapse
Hello dear friend, I sympathise with you I had this exact same problem and was worried sick for a day and a half that it was dead! the red light under the power button is the battery fail light (as far as i can tell) it goes on for example when you plug the charger in and remove the battery. I've found if you run the battery down to absolute minimum it almost seems like the X1 cant detect the battery any more and displays the red light. I fixed mine by removing and replacing the battery a few times and plugging it into the wall charger for a few hours. keep trying and dont lose heart, like I say it took me a day and a half (with a sleepless night inbetween
Also mine, but after five minutes it's wake up.
Try simply to remove battery, or performe a soft reset via hardware button with the stylus.
Let you X1 charge for an hour or 2 and it will start up again, guess this is when the phone don't get a enough power to start up.
(Guess it can indicate some other error as well but probably just lack of juice in the battery .. )
thanks guys..
it is still not working but i know that the phone it self is OK.
i wend back to the store and they switched the battery from another xperia.
it worked fine
i'm so happy right now. it's charging at the moment, but still not going on, well, i have to wait and see then.
again: thanks for the posts guys
Mind you... it might take a while! I had it connected to a cheap usb charger for a night (which wasn't good enough obviously) and it took me the better part of a morning to get it to life again with the SE charger. I find it most irritating that this sort of thing isn' t mentioned in the manual. At least not where I could find it. Things like a phone that doesn't want to start make you sweat horribly.
I have this problem with mine but still no luck
Been dead for weeks now.... Finding it hard to get a copy of the receipt too bah
Only had it a month too..
It's prolly one cell in the battery that are "broken".
Had that on my X1. There are 3 cells in the battery and if one of them doesn't work as it should, the battery only delivers 3-3.1 volt.
Your phone "wakes up" at 3.335 volt but dies at 3.1. I've been measure it myself.
My phone are now back in business with a new battery, a new batterycover and latest software. No problem if you have guarantee...
PS... Try to avoid one thing. Avoid heat in battery. Lithium hates heat.
McGilljam said:
It's prolly one cell in the battery that are "broken".
Had that on my X1. There are 3 cells in the battery and if one of them doesn't work as it should, the battery only delivers 3-3.1 volt.
Your phone "wakes up" at 3.335 volt but dies at 3.1. I've been measure it myself.
My phone are now back in business with a new battery, a new batterycover and latest software. No problem if you have guarantee...
PS... Try to avoid one thing. Avoid heat in battery. Lithium hates heat.
Click to expand...
Click to collapse
You are right, man.
Usually, if you discharge a battery till the very last drop, it can happen that:
A) one of the cell goes beyond its safety level, and it "breaks". That's unrecoverable, AFAIK.
B) the cells gets unbalanced, and you nedd several charge/discharge cycles to get them balanced and fully recovered.
Add to this that Usb charging is usually unable to wake up an almost totally drained battery. This won't happen with a normal charger, but Usb charging voltage is lower than normal (of course, it's usb not home plug!) so it has not enough power to wake up the dead battery. If you leave your device in charge for some minutes, it will eventually manage to wake the battery.
However, I noticed that the X1 has a bad power management. Usually my X1 low level battery threshold varies between 10% and 5%. One week ago, at 10% it just shut down and won't recharge, showing me the red light over power button. Removed battery 3/4 times and charged with home charger, it gets recovered. Try to plug the charger, remove the battery and insert it again, doing all this with the charger always plugged.
In my opinion, that's really annoying, I never know when it *really* has a low battery!
@ [email protected]
B) the cells gets unbalanced, and you nedd several charge/discharge cycles to get them balanced and fully recovered.
yeah.. i had that with my P990i (symbian uiq3) phone the batter went in 1 day to 50% now it still has 80%
this same thing happend to me last night, i just pluged it to a wall charger & waited for an hour good thing when i pressed the power button it came back to life. was worried then and now its all good.
i had this on my xperia a while ago i think its just the battery is extremely dead.
after an hour of being plugged it in it turned on again
Red Power button Led
Glad to find this info, the red light gave me the chills at first too. My phone blacked out while using TomTom 7.4 on a stock unbranded NL Rom, after it had given me low batt. warnings. Now it's in the 'home plug' charger, sipping juice on the red light... I hope it comes out of it soon. Anyway, I was wondering if anybody has ideas on checking battery cell failure? Or battery diagnostics of some sort? It would be a shame to use a crippled battery just because you don't know it's operating below its max capacity. By the way, I'm not part of the lucky bunch in possession of a multi meter...
EDIT:
As soon as I hit 'post' the notification Led's display charging! And the red light's off of course. Guess the first post brings some beginners luck, hehe. Anyway, thoughts regarding battery diagnostics etc are still welcome!
Encountered this and according to the helpdesk, it's cos the backup battery is empty so he advised me to charge the phone for half an hour without the battery, and then charge it with the battery after that. Didn't work. Called up the helpdesk again and he said for some, they've to charge (without the battery) for an hour. Ok, tried that. But still doesn't seem to be working. Gonna just leave it charging (with the battery) for a few more hours. If still can't guess I gotta bring it down to the service centre.
there is a backup battery in xperia???
leobox1 said:
there is a backup battery in xperia???
Click to expand...
Click to collapse
Remove your battery, wait 3 minutes, insert again the battery. If you have lost date & time info, no, there is no backup battery, otherwise yes, there is.
Well, anyway, sent my X1 for servicing. Over at the service centre, they tried to 'boost my battery' but couldn't get it working. So had to leave it there for them to work on it.
Just had this same problem, cleaned the battery terminals and hey presto...it's all good again..
Regards,
Astoroth
Sent my X1 to the service centre with regards to this issue and they replaced the motherboard. They'd tried boosting the battery but no use.
Same problem.. this is what happened
ok, I came back from work an as usually i plug the charger in my xperia, the baterry left was like 30%, ok, then, I connect in the 3.5mm an autput for a big Radio so i can listen full music... so.. in a while, in my house there was a power down.. really fast one... like... 0.01secs... (like down and up really fast).. in that change my cellphone went down =S.. and sice today never get up ='(... there's just that red light in the power button each time I plug the charger on... any help?.. is the same problem of the topic? :S.. plzzz.. i dont have even a month with this pretty cellphone =( poor baby

[Q] Is my Nexus One Dying?

After fully charging my phone, I unplugged it. A few hours later, I tried to wake it by pressing the power button. It would not turn on. I tried to plug it in figuring some app was draining the battery but the charge light (the upper right on corner) never lights ups. I pull the battery and left it that way for about a day. I put the battery back in then the phone starts to work again. This has happen about 3 times so far. So, is my Nexus One dying?
I wouldn't start worrying straight away. I've had this happen once and I think it's caused by a rogue or stuck app that drains the battery. I didn't change any apps after this and haven't had it happen again so I concluded it was a one off. The reason the charging LED didn't appear is probably because the battery was completely dead and simply needed longer to get a decent charge in it.
power button going bad maybe ?
Hollow.Droid said:
I wouldn't start worrying straight away. I've had this happen once and I think it's caused by a rogue or stuck app that drains the battery. I didn't change any apps after this and haven't had it happen again so I concluded it was a one off. The reason the charging LED didn't appear is probably because the battery was completely dead and simply needed longer to get a decent charge in it.
Click to expand...
Click to collapse
It was 38% charged when it started to work again so it wasn't totally drained.
britoso said:
power button going bad maybe ?
Click to expand...
Click to collapse
If it is a bad power button, why didn't it light up when I plugged it to be charged?
my old battery has bad conductance.. at times the phone never starts up.. so I clean(just wipe wid a cloth) the connectors and then everything works fine...
this any help?
Sent from my Nexus One
Battery is dead...

[Q] Xperia Z, Hard Brick after battery drained

Hello, just about to pull the trigger on a new xperia ZU, but i wanted to see if anyone had any tricks for me to try on my Xperia Z. I was running near the latest CM 10.2 without issues for awhile now. Last night while i was bowling the battery died( nothing new happens all the time to me ). When i returned home i hooked it up to the wall charger for about 30 minutes, came back and still no life. I have tried multiple chargers and multiple cables with no luck. Device has been plugged into power all night and all day so far. When i attempt to power on with it unplugged i get the 3 pulse red led. When i hit the power button with it plugged in all i get is a solid red LED. Nothing more, nothing less. Cant get into recovery or anything. Most of the time a hard brick involves a mis flash or something along those lines....any idea what could have happened to mine?
alaskan84 said:
Hello, just about to pull the trigger on a new xperia ZU, but i wanted to see if anyone had any tricks for me to try on my Xperia Z. I was running near the latest CM 10.2 without issues for awhile now. Last night while i was bowling the battery died( nothing new happens all the time to me ). When i returned home i hooked it up to the wall charger for about 30 minutes, came back and still no life. I have tried multiple chargers and multiple cables with no luck. Device has been plugged into power all night and all day so far. When i attempt to power on with it unplugged i get the 3 pulse red led. When i hit the power button with it plugged in all i get is a solid red LED. Nothing more, nothing less. Cant get into recovery or anything. Most of the time a hard brick involves a mis flash or something along those lines....any idea what could have happened to mine?
Click to expand...
Click to collapse
It might be the battery...
Its not advisable to full discharge the battery but it seems that u did it a few times..
The battery might not take any charge as the red indicator means low battery...
Tried a new battery,i know after removing the rear panel n say good bye to water resistance but is worth a try...
Or u can send it to me for free if u wanted to throw it away...
hope this helps...
Had the same thing happen
I had the same thing happen to me. From what I read trying to troubleshoot it seems like the Xperia phones in general can take 30 minutes + after a full battery drain to even register that a charger is connected. I would try just connecting it to the Sony charger for a few hours and see if that works.
There is also a tip about holding down the power button when plugging in the USB charger and continuing to hold the power button until the phone turns on. Unfortunately, can not find the original post right now. EDIT: Found it. http://talk.sonymobile.com/t5/Xperia-T-TX/Xperia-T-Wont-Charge-Turn-On/td-p/252686/page/4
In my case the red light would not even come on when the charger was connected but would come on if I held the power button down while connecting the charger. After I did this for a couple minutes the phone booted and has charged normally ever since.
So its a mixed bag. Try just charging it for a while on the Sony charger or wall charger (not USB). Or try the power button trick.
Lesson I learned is I will not let the battery completely drain again.
Ahhahha it came back alive! I had tried pretty much every trick that has been suggested and it just wouldn't charge or start to boot. Left it on the main charger again last night and still no luck this morning. Again I decided to plug it into my computer's usb port( I did this multiple times already ) and I hit the power button, a backlight came on!!! and then sure enough there was the free xperia logo! I have no idea why it finally decided to power on, but its showing 1% battery so it was truly not charging any of the times it was left on a charger, computer or mains. Thanks for the responses guys, I appreciate it!
I know this thread is pretty old. But I'm having the same trouble. Xperia Z got bricked after battery drain. It wont recognize charging, i kept it on charge two nights in a row now. It did show a red LED while charging for some time and nothing else, but now its back to being stone dead. tried holding down the power button trick, didnt budge. I thought you can only hardbrick it by doing a wrong flash/update. dont know what happened in this case. is there anything else I should try or just take it to a shop and ask to change the battery?
twin#01 said:
I know this thread is pretty old. But I'm having the same trouble. Xperia Z got bricked after battery drain. It wont recognize charging, i kept it on charge two nights in a row now. It did show a red LED while charging for some time and nothing else, but now its back to being stone dead. tried holding down the power button trick, didnt budge. I thought you can only hardbrick it by doing a wrong flash/update. dont know what happened in this case. is there anything else I should try or just take it to a shop and ask to change the battery?
Click to expand...
Click to collapse
man, try with a new battery, here in my country cost 14 euro . Or go in a service or buy a multimeter and measure the current of ur battery. Normal they from service will give u electrosock to bring it to life. And if will dont work i think u must sell it on piece and buy another
Same problem with my Z3 Compact: one day phone became hot and started to discharge rapidly and when battery became empty, cannot charge and cannot boot, only red LED is ON. I changed the battery and phone booted again. BUT when battery was discharged completely, phone cannot boot again, only red LED is on when trying to charge.
Looks like something wrong with motherboard is happening...
Xperia ZL battery completely drained, not starting up
I know this thread is old one, but I am having issue with my Xperia ZL. Its battery drained to zero and then whenever I plug in my charger, screen starts, Xperia Logo pops up, red light also starts and suddenly everything goes off. This goes on and on infinite number of times. Phone heats up but it doesn't turn on. I had issue with my battery, a couple of months back, so I replaced it with new one. If anybody has any solution about this, please let me know.
xperia z bootloop
im stuck on bootloop and apps keep on optimising through the cycle. phone overheats too .. how do i sort this one out? ..might it be a bad battery? any help on this

Battery Issue - Unable to boot after 0%

My phone has water damage. I currently have it in a bag of rice to hopefully bring it back to life. After a few hours I plugged it in to see if that would help, and I it had a strange activity. The LED in the phone handset was lit and green. I never rooted it to enable the LED. Any advice would be great!
PS: Sorry if this post is not the most coherent. I am currently very hungover, and having problems functioning. Also, I have no idea how my phone got wet! Happy Sunday to me!
Try a battery reset
The Dirtydee Z3
The led turns on when the battery is so low that the display can't turn on to show that its charging.
Device should turn on after sometime
Durteedee said:
Try a battery reset
The Dirtydee Z3
Click to expand...
Click to collapse
How is that achieved?
yaddam205 said:
How is that achieved?
Click to expand...
Click to collapse
As @adity said above, the LED turns on when your battery is too low to turn on the screen.
Charge it for some time.
adity said:
The led turns on when the battery is so low that the display can't turn on to show that its charging.
Device should turn on after sometime
Click to expand...
Click to collapse
Testing that now. Thanks for the heads up!
Fingers (and toes) crossed!!
You should've let it rest on rice for like one day.
On the good side, the moto x is kind of water proof.
Sent from my XT1058 using XDA Free mobile app
*Update*
The screen is now on and showing 0% battery. It has been plugged in for hours now with no change in level. I was able to get into FastBoot, however any option I choose results in the phone rebooting back to the battery charge level screen.
Thanks for the help!
*Update 2*
I plugged my phone into my cars 2.1 amp charger and after 20min or so it showed 100% battery. The phone booted, however it did not complete and turned off. When it did It read 0% once more. I have tried volume down and power for 3 mins with no result. Any more tips?
* update 3*
I pulled the back over off and held the battery ribbon down. LIFE!! Phone displayed 100% and it was running fine. However, when I removed it from power it shut off immediately.
yaddam205 said:
*Update 2*
I plugged my phone into my cars 2.1 amp charger and after 20min or so it showed 100% battery. The phone booted, however it did not complete and turned off. When it did It read 0% once more. I have tried volume down and power for 3 mins with no result. Any more tips?
* update 3*
I pulled the back over off and held the battery ribbon down. LIFE!! Phone displayed 100% and it was running fine. However, when I removed it from power it shut off immediately.
Click to expand...
Click to collapse
your battery is bad
Kisaraji said:
your battery is bad
Click to expand...
Click to collapse
I thought so too. I let it charge over night while it was cycling the boot screen, and when I awoke it was perfect. Battery 100% and turned on without issue. I understand letting your battery hit 0% is bad, but having it completely malfunction for 24+ hrs is rather poor play on Motorola's behalf.
How do you know that it's moto's fault?
Perhaps there was still some water left in your device?
This took longer to dry and caused the malfunction...
Don't judge so quickly!
I tell you this, because I had a motorola x with the same problem, the solution was to change the battery. Solved, try another battery
Dropping phone in water and having issues after is Moto's fault....? :silly:
I'll add... Water can and usually does wreak havoc on these things. Anything can go wrong after. Usually I'd say move on. Don't waste time or money trying to fix it.
You maybe were lucky. :good: But to suggest it's Moto's fault is crazy. Lol My X has died many times and 30 seconds on the charger and it boots. Anything you experienced was from the water.... Not a defect.
yaddam205 said:
I thought so too. I let it charge over night while it was cycling the boot screen, and when I awoke it was perfect. Battery 100% and turned on without issue. I understand letting your battery hit 0% is bad, but having it completely malfunction for 24+ hrs is rather poor play on Motorola's behalf.
Click to expand...
Click to collapse
You put your phone in water, then turned it on again after only trying to dry it for a VERY short time. Bit amazing it even worked, and your complaining because it worked but only after drying?
Jesus man.
Pretty sure LIthium Ion batteries don't like going down near zero. Even when your phone says zero% and the phone automatically turns off it still isn't completely discharged.
I've let my nexus 7, and game controllers sit unused for a while. When you try to use them again they need a really long charge before they will work again.
The water probably put a load across the battery and nearly completely discharged it.
I actually just went thru this. I did the old school battery calibration using NeMa's app in the play store. Says to discharge 100%.. Phew lol. I was stressed. I had the same problems as above

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